Information Technology Jobs in Fontana

Pilot—CBP Air Interdiction Agent

NEW RECRUITMENT AND RETENTION INCENTIVES!

Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.

If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demand–APPLY TODAY!

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW!

Duty Locations

Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:

Southeast Region: Homestead, FL and CAMB: Aguadilla, PR

Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX

NASOC UAS locations: Sierra Vista, AZ; San Angelo, TX

Duties and Responsibilities

As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:

• Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
• Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
• Collecting, refining, and analyzing strategic and tactical intelligence.
• Supporting search and rescue and humanitarian efforts.

Salary and Benefits

Begin your career as an Air Interdiction Agent (AIA) and make up to $85,270 to - $110,846 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below).

Recruitment Incentive: New hires may be eligible to receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102. Eligibility will be determined by Human Resources.)

Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.

This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).

Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).

• GS-11, 1st year annual pay - $106,588
• GS-12, 2nd year annual pay - $127,754
• GS-13, 3rd year annual pay - $151,918

Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).

• GS-11, 1st year annual pay - $115,115
• GS-12, 2nd year annual pay - $137,974
• GS-13, 3rd year annual pay - $164,071

Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).

• GS-11, 1st year annual pay - $127,906
• GS-12, 2nd year annual pay - $153,305
• GS-13, 3rd year annual pay - $182,302

Retention Incentive: Retention Incentive is contingent on eligibility. Eligibility will be determined by Human Resources.

• RI: Retention Incentive (25% for UAS Sites, Sierra Vista, AZ, Grand Forks, ND, San Angelo, TX)

• RI: Retention Incentive (25% for Key West, FL)

RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) and subordinate locations)

Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.

Qualifications

Experience: You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:

• Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
• Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
• Developing strategies and coordinating aircraft and ground assets.
• Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
• Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.

Hiring Minimums:

Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:

• Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
• Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
• Helicopter Rated: Rotorcraft Helicopter with instrument rating.
• Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).

Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.

250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.

FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.

Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 4, 2026)

UAS Flight Hours: Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the "Total flight time" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the "day before an individual's 37th birthday" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.

NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.

Age Waiver: Creditable law enforcement officer service - Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference Eligibility: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v. Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.

Training: This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Travel Required: You may be expected to travel for this position based on operational needs.

How to Apply

There Are Three Ways to Apply to Become an Air Interdiction Agent:

• Fill out the Air Interdiction Agent applicant checklist and email it to a recruiter at along with a copy of your resume; OR

• Apply on USAJOBS ; OR

• Apply on Airline Apps.

Stay Updated – Opt into CBP's talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. You'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.

DEFINITION: Under general supervision, performs a variety of specialized and responsible work in the administration, processing, and distribution of the City's payroll. Provides technical staff assistance to departments and city staff.
SUPERVISION RECEIVED AND EXERCISED: Receives general supervision from upper level management staff. Provides functional and technical supervision over assigned payroll staff.
Position Snapshot/A Day in the Life: The Payroll Coordinator is part of the Finance Division and under the supervision of Payroll Supervisor, the incumbent will process bi-weekly payroll cycles, ensure employees are paid accurately and on time, audit payroll data for accuracy, and help resolve discrepancies. The position works closely with Human Resources and Finance staff to assist with benefits deductions, support audit preparation, and response to employee inquiries, while also serving as a backup to the Payroll Supervisor when needed.

Essential Functions

ESSENTIAL FUNCTIONS:The incumbent must have the ability to:

• Coordinate and participate in the preparation and distribution of payroll.
• Understand, interpret and apply the fundamental principles of payroll accounting.
• Provide supervision, performance evaluation and training to assigned staff.
• Review time sheets submitted by all departments to ensure conformance with appropriate bargaining unit contracts and administrative policies and regulations.
• Maintain payroll records regarding salary changes, retirement, employment tax withholding, fringe benefits, voluntary deductions and leave balances; input personnel information and time sheet data.
• Review and edit documents, correct errors and balance payroll for each pay period.
• Prepare quarterly and annual federal and state tax reports; prepare and distribute W-2's.
• Compile and distribute all required reports related to payroll activity.
• Maintain and audit personal leave program records for all employees; distribute balance reports to all departments each pay period.
• Plan and initiate payroll programming changes.
• Perform other accounting tasks assigned, such as preparation of journal entries relating to payroll and reconciliation on a computerized system.
• Participate in special studies and projects as required.
• Analyze and implement new laws and regulations.
• Learn and apply personnel policies and procedures.
• Operate computer equipment and related software in the preparation and distribution of payroll.
• Analyze fiscal data and draw logical conclusions.
• Communicate clearly and concisely both orally and in writing.
• Establish and maintain cooperative working relationships.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

EXPERIENCE AND TRAINING GUIDELINES
A combination of experience and training that would provide the required knowledge and abilities is qualifying. The employee must have the knowledge of:

• Generally accepted payroll accounting principles and procedures.
• Principles and practices of payroll record keeping and reporting.
• Automated payroll systems.
• Principles and procedures of effective supervision.
• Modern office methods, practices, procedures, equipment and computer applications.
• Pertinent Federal, State and local laws, codes and regulations.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.

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• High School graduate or equivalent
  
  
• Some college
  
  
• Associate's degree in related field
  
  
• Bachelor's degree in related field
  
  
• Bachelor's degree or higher in non-related field
  
  
• Equivalent to Bachelor's degree in related field
  
  
• Master's degree or higher in related field
  
  
• None of the above
  
  

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• No experience
  
  
• Less than one (1) year.
  
  
• One (1) year or more year(s) but less than two (2) years.
  
  
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• Four (4) or more years but less than six (6) years.
  
  
• Six (6) years or more.
  
  

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Required Question

Under direction from higher level Police Department supervisory or management staff, perform law enforcement and crime prevention work; control traffic flow and enforce State and local traffic regulations; perform investigative work; participate in and provide support and assistance to special crime prevention and enforcement programs; establish, grow, and preserve positive relationships between the community and the Police Department; and perform a variety of technical and administrative tasks in support of the department.
Distinguishing Characteristics:Classes in this series are distinguished by the level of certification attained and years of experience. The Police Officer classification requires the possession of a P.O.S.T. Basic Certificate and involves the performance of the more routine duties assigned to positions within the series. The Police Officer w/ Intermediate Certificate classification requires the possession of a P.O.S.T. Intermediate Certificate and involves the performance of more technical or diverse assignments that the Police Officer classification. The Police Officer w/ Advanced Certificate classification is the senior officer level which requires the possession of a P.O.S.T. Advanced Certificate and involves the performance of the full range of duties as assigned.

Essential Functions

The incumbent must have the ability to:

• Patrol a designated area of the City to preserve law and order, discover and prevent the commission of crimes, and enforce traffic and other laws and ordinances.
• Preserve and strive to improve the quality of life within the community by using various policing techniques, such as problem-solving policing and intelligence-led policing strategies that encourage and build positive relationships between the Fontana Police Department and the community.
• Emphasize community interaction and collaborative problem solving between the Fontana Police Department and the community; continue to build diverse community-based partnerships guided by innovation and perseverance to ensure Fontana's future as a well-developed, dignified, and respected community.
• Answer calls and complaints involving automobile accidents, robberies, assaults, fires and related misdemeanors and felonies; respond to alarms; investigate complaints; apprehend suspects; search, inspect, transport and take custody of prisoners.
• Respond to general public service calls including animal complaints, domestic disturbances, civil complaints, property control, and related incidents; may participate in the surveillance of an area.
• Secure the scene of a crime; administer first aid; conduct preliminary investigations; obtain witnesses; gather information; make arrests; prepare detailed reports.
• Investigate reports of missing persons; maintain surveillance over suspected criminals; identify areas of potential crimes or unsafe conditions; report conditions and take corrective action.
• Identify suspects; conduct interviews and interrogations; apprehend and arrest offenders.
• Serve as Field Training Officer as assigned; train new officers on departmental policies, procedures and activities.
• Collect, process, photograph and present evidence suing scientific techniques including fingerprints, fibers, blood, and related physical evidence.
• Enforce traffic laws and ordinances; check speed with radar; issue warnings and citations.
• Conduct building and field searches; check buildings for physical security.
• Direct traffic at fire, special events, and other emergency or congested situations.
• Conduct investigations of injury and fatal traffic accidents; conduct traffic accident analyses and general traffic surveys.
• Conduct a variety of criminal investigations involving crimes against persons and property; gather evidence and prepare cases for prosecution.
• Contact and interview victims and witnesses; preserve and investigate crime scenes.
• Conduct covert, undercover investigations as assigned.
• Contact and cooperate with other law enforcement agencies in matters relating to the apprehension of offenders and the investigation of offenses.
• Assist in the performance of special investigative and crime prevention duties.
• Prepare reports on arrests made, activities performed and unusual incidents observed.
• Make arrests as necessary; interview victims, complainants and witnesses; interrogate suspects; gather and preserve evidence; testify and present evidence in court.
• Serve warrants within the department and with outside agencies; remain current on laws and procedures required for processing warrants.
• Serve as Crime Prevention Officer; oversee and coordinate crime prevention activities; make presentations to local citizens and community groups.
• Serve as Intelligence Officer; gather crime related intelligence information and conduct background investigations; coordinate information and activities with outside agencies and jurisdictions.
• Serve as Public Information Officer; respond to inquiries and complaints from individuals, private organizations, news media and the general public; inform and educate the public on crime prevention and the criminal justice system; prepare and present public speaking engagements.
• Investigate juvenile related crimes including child abuse and juvenile narcotics; coordinate youth services with outside agencies and organizations including local school districts; conduct community presentations and instruct assigned classes.
• May participate in S.W.A.T. and K-9 activities and operations.
• May perform duties of police dispatcher or desk officer as needed.
• Participate in departmental studies and in staff development.
• Attend briefings and provide roll call as needed.
• Maintain prompt and regular attendance.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.
• This position is always evolving. Therefore, employer reserves the right to modify this job description as necessary.

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

Working Conditions:Positions requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement, and fine coordination in preparing reports using a computer keyboard. Additionally, the position requires near, far, and color vision in viewing crime scenes and evidence and firing a weapon. As a law enforcement officer, the incumbent may be required to run in pursuit and subdue suspects while taking them into custody; walk on uneven and slippery surfaces, and climb ladders. Occasionally, this position may be required to work outdoors in all weather conditions, around loud noise, and moving vehicles. Incumbents may also be subjected to physical threats, verbal abuse, and other stressful situations.

A combination of experience and training that would likely provide the required knowledge and abilities is qualifying. The employee must have the knowledge of:

• Modern police methods and procedures related to patrol, traffic control, crime prevention, investigation and identifications techniques.
• Pertinent Federal, State and local laws and ordinances, particularly with reference to apprehension, arrest, custody of persons committing misdemeanors and felonies, rules of evidence, search and seizure, records maintenance, court procedures, traffic control, etc.
• Modern office procedures, methods and computer equipment.
• Basic report preparation.
• Geography of the City.
• Police equipment, including firearms, communication equipment and computers.
• Recent court decisions and how they affect department and division operations.
• Bookkeeping and record keeping methods and procedures.
• Modern investigative methods.
• Functions and objectives of Federal, State, and other local law enforcement agencies.
• Offensive and defensive weapons nomenclature and theory.
• Department rules and regulations.
• Self-defense tactics.
• Crime patterns and trends in an assigned area.
• First aid principles and techniques.
• Interviewing and interrogation techniques.

Ability to:

• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals, all while being free from any bias against race or ethnicity, gender, nationality, religion, disability, sexual orientation, etc.
• Properly interpret and make decisions in accordance with laws, regulations and policies.
• Gather, assemble, analyze evaluate and use facts and evidence.
• Analyze situations quickly and objectively, and determine proper course of action.
• Obtain information through interviews and interrogation.
• Understand and carry out oral and written instructions.
• Foster positive relationships between the community and the Police Department, including managing the public tactfully and effectively.
• Learn the operation of standard equipment and facilities required in the performance of assigned tasks.
• Learn standard broadcasting procedures of a police radio system.
• Meet the physical requirements established by the Department.
• Communicate effectively, both orally and in writing.
• Use and care of firearms.
• Prepare accurate and grammatically correct written reports.
• Demonstrate keen powers of observation and memory.
• Demonstrate and encourage strong critical thinking and collaborative problem-solving techniques.
• Establish and maintain effective working relationships with those contacted in the course of work including a variety of City and other government officials, community groups, and the general public.

• Candidates must meet the minimum standards as required by the California Government Code Section 1031:
• Be a citizen of the United States or a permanent resident alien who is eligible for and has applied for citizenship, except as provided in Section 2267 of the Vehicle Code.
• Be at least 21 years of age.
• Be fingerprinted for purposes of search of local, state, and national fingerprint files to disclose a criminal record.
• Be of good moral character, as determined by a thorough background investigation.
• Be a high school graduate, pass the General Education Development Test or other high school equivalency test approved by the State Department of Education that indicates high school graduation level, pass the California High School Proficiency Examination, or have attained a two-year, four-year, or advanced degree from an accredited college or university. The high school shall be either a United States public school, an accredited United States Department of Defense high school, or an accredited or approved public or nonpublic high school. Any accreditation or approval required by this subdivision shall be from a state or local government educational agency using local or state government approved accreditation, licensing, registration, or other approval standards, a regional accrediting association, an accrediting association recognized by the Secretary of the United States Department of Education, an accrediting association holding full membership in the National Council for Private School Accreditation (NCPSA), an organization holding full membership in AdvancED, an organization holding full membership in the Council for American Private Education (CAPE), or an accrediting association recognized by the National Federation of Nonpublic School State Accrediting Associations (NFNSSAA).
• Be found to be free from any physical, emotional, or mental condition, including bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation, that might adversely affect the exercise of the powers of a peace officer.

• Experience: Successful completion of a P.O.S.T. certified basic police academy.
• Licenses/Certificates: Possession of, and continuously throughout employment, a valid California Class "C" Driver's License or equivalent. Possession of a P.O.S.T. Basic Certificate within eighteen months of employment as a Police Officer.

• Experience:One (1) year of law enforcement experience as a Police Officer.
• Licenses/Certificates: Possession of a P.O.S.T. Intermediate Certificate.

• Licenses/Certificates: Possession of a P.O.S.T. Advanced Certificate. Regular status as a Police Officer in the City of Fontana.

Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.

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• Master's Degree
  
  
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Required Question

Under general supervision, enforces city/state ordinances governing citizen ownership of animals within the City; enforces regulations regarding stray, nuisance and dangerous animals; investigates reports of animal cruelty, abandonment and patrols assigned areas; collects and transports animals to the Shelter. This position receives direction from higher level police supervisory/management staff.
Position Snapshot: The Animal Services Officer (ASO) is another "face of the Fontana Police Department." This is a uniformed position that works a 10-hour shift, both in the field and in the office. While driving an assigned work vehicle, the incumbent will communicate via the in-car computer or radio during their shift to respond to and complete calls for service. ASOs assist citizens and officers after being trained in methods for interacting with an array of animals. ASOs are entrusted to work independently, within a team environment, and to communicate with the public in a productive manner. Writing detailed reports, testifying in court, and being on-call are all requirements of the position. This all makes for a fulfilling and exciting work experience that won't leave you bored or short of challenges.

Essential Functions

The incumbent must have the ability to:

• Patrol assigned areas of the City in City vehicle; capture wild, stray, and unlicensed animals for impounding; remove and transport dead and injured animals; under emergency conditions, destroy dangerous or grossly injured animals in the field using euthanasia procedures or arrange for proper destruction.
• Investigate complaints from the public and other agencies regarding animals that are stray, uncontrolled, abused, dangerous, wild or diseased; investigate animal bites, arrange for proper identification and quarantining; approve and monitor home quarantine of biting animals in accordance with regulations.
• Explain laws and regulations to the public relating to the care and control of animals, filing of complaints, and the operations and authorities of the animal shelter.
• Issue citations and warning notices for violations of applicable regulations; investigates problems through interviews and evidence collection; testifies in court regarding citations and monitors disposition of complaints.
• Assist other agencies and City departments in animal control and handling, including searches, evictions and other emergencies.
• Operate firearms, humane traps, mobile radios and related animal control tools, equipment and devices.
• Identify symptoms of common animal diseases and recommend medical care, isolation or destruction.
• Advise, counsel and instruct others in animal behavior and handling; may make educational presentations.
• Assist other Animal Control staff and City staff; instruct in field practices and animal care and handling procedures as needed.
• Communicate effectively, both orally and in writing.
• Prepare and submits investigative reports and daily activity reports; collect evidence on animal related cases; complete daily activity logs; and refer cases for prosecution given continued problems.
• Handle, capture and control animals humanely and effectively under stressful or emergency conditions.
• Safely operate assigned vehicles.
• Establish and maintain effective working relationships with those contacted in the course of work including the general public.
• Effectively operate computer hardware and related software.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

A combination of experience and training that would likely provide the required knowledge and abilities is qualifying. The employee must have knowledge of:

• Proper animal-handling methods, techniques and equipment including methods for the capture of sick, injured or vicious animals.
• Basic species and breed identification for a variety of domestic and wild animals.
• Symptoms and behaviors associated with rabies and other common animal diseases.
• Approved euthanasia methods and procedures, including the use of controlled substances.
• State and City laws and regulations pertaining to the proper care and control of animals.
• Safe wok methods and safety regulations pertaining to animal control field operations.
• Record keeping methods and radio dispatch procedures.
• Appropriate procedures for the issuing of citations and testifying in court.

Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.

If you were referred to this position by a current Fontana Police Department employee, please use the link below to download the Applicant Referral Form. This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Submit completed forms to or to the Human Resources Office. Forms received after the position closes will not be accepted.
Click to download the Applicant Referral Form.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.

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Required Question

Under direction performs a variety of duties involved in receiving incoming calls for police emergency assistance and dispatching necessary units; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications.

Candidates must be available to work a minimum of 1 shift per month.
POSITION SNAPSHOT: The Fontana Police Dispatcher is a non-uniformed position. A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment while answering calls from the public and communicating with department personnel in the field via phone, computer, or radio. This communication includes but is not limited to: call taking, working secondary and primary radio channels, collecting and/or passing information to partner jurisdictions, and accurate data-entry. The goal of a Dispatcher is to serve the community through respectful, empathetic communication with a focus on problem solving and maintaining professionalism.

Essential Functions

The incumbent must have the ability to:

• Receive emergency calls from the public requesting police or other emergency service; determine nature and location of emergency, determine priority and dispatch emergency units as necessary and in accordance with established procedures.
• Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
• Maintain contact with all units on assignment; maintain status and location of police field units.
• Answer non-emergency and maintenance service calls for assistance.
• Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of documents relating to public safety activities; prepare related reports as requested.
• Monitor alarm switchboard and dispatch assistance as needed.
• Operate a variety of public safety telecommunications equipment; test and inspect equipment as required.
• Enter, update and retrieve information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information.
• Learn departmental policies and procedures for service requests.
• Learn geographic feature and streets within the area served.
• Learn police codes, practices and methods.
• Work under pressure, exercise good judgment and make sound decisions in emergency situations.
• Effectively and courteously deal with the public.
• Work various shifts as needed.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective cooperative working relationships with those contacted in the course of work.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

• Requires completion of the 12th grade or GED
• Successful completion of the probationary period as a police dispatcher in a law enforcement agency
• Two (2) years of full time dispatcher experience
• Completion of the P.O.S.T dispatcher course
• Must be familiar with a CAD system similar to the one presently in use

A typing speed of 40 wpm is required (a typing test will be administered at a later date as part of the recruitment process).

Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.

If you were referred to this position by a current Fontana Police Department employee, please use the link below to download the Applicant Referral Form. This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Submit completed forms to or to the Human Resources Office. Forms received after the position closes will not be accepted.
Click to download the Applicant Referral Form.

This position is part-time, at-will, without benefits, unless required by law.

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• High School graduate or equivalent
  
  
• Some college
  
  
• Trade school graduate or Apprenticeship
  
  
• Associate's degree in related field
  
  
• Bachelor's degree in related field
  
  
• Bachelor's degree or higher in non-related field
  
  
• Equivalent to Bachelor's degree in related field
  
  
• Master's degree or higher in related field
  
  
• None of the above
  
  

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Required Question

Under general and/or immediate supervision, performs a variety of duties involved in answering 9-1-1 emergency and non-emergency calls; analyze, prioritize, and enter calls for service via a Computer Aided Dispatch (CAD) system; dispatch emergency personnel via multi-frequency radio system, telephone, or other communications equipment; record and monitor activities of field and communications personnel; receive incoming calls for police and emergency assistance and dispatch necessary units; perform a variety of general support duties related to dispatch activities; and related work as assigned on an assigned shift for the Police Department.Under general and/or immediate supervision, performs a variety of duties involved in receiving incoming calls for police and emergency assistance and dispatching necessary units; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications.
POSITION SNAPSHOT: The Fontana Police Dispatcher is a non-uniformed position. A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment while answering calls from the public and communicating with department personnel in the field via phone, computer, or radio. This communication includes but is not limited to: call taking, working secondary and primary radio channels, collecting and/or passing information to partner jurisdictions, and accurate data-entry. The goal of a Dispatcher is to serve the community through respectful, empathetic communication with a focus on problem solving and maintaining professionalism.
Distinguishing Characteristics:Police Dispatcher I - This is the entry level class in the Police Dispatcher series. Incumbents learn and perform a variety of duties involved in receiving, prioritizing, and transmitting emergency and non-emergency calls for service and dispatching the appropriate personnel in response to those calls. This class is distinguished from the Police Dispatcher II by the performance of the more routine tasks.
Police Dispatcher II - This is the journey level class in the Police Dispatcher series. Employees within this class are distinguished from the Police Dispatcher I level by the performance of the full range of duties as assigned. Employees are fully aware of the operating procedures and policies of the work unit. Positions in this class are normally filled from advancement from the I level, or when filled from the outside, require prior work experience and P.O.S.T certification. May participate in the training and evaluation of new communications staff.

Essential Functions

The incumbent must have the ability to:

• Receive emergency and non-emergency calls, complaints, and inquiries from the public. Evaluate and analyze information to determine jurisdiction, necessity, and response needed.
• Determine the nature and location of emergency and non-emergency calls for service, including 9-1-1 calls, and prioritize response.
• Dispatch emergency and non-emergency units as necessary and in accordance with established procedures. Use appropriate terminology and radio codes relaying to police personnel in the field via radio and mobile data computer terminals.
• Listen and comprehend radio transmissions from emergency personnel in the field; acknowledge, document, and comply with requests for action or information.
• Coordinate emergency calls and relay information and assistance requests involving other public safety agencies.
• Maintain contact with all units on assignment; maintain status and location of police field units, checking periodically to verify location, activity, and status, supplying back-up personnel and taking other appropriate steps to provide for the safety of field personnel.
• Organize and coordinate activities of field units.
• Place telephone calls to other safety agencies, City departments, City emergency crews, tow companies, ambulance services, coroner, telephone and utility companies, and others to relay information or request services, maintaining detailed record of the time and nature of each call.
• Operate CAD equipment, enhanced 9-1-1 telephone system equipment, multi-frequency radio equipment, Telecommunications Device for the Deaf (TDD), and other relative office equipment and systems.
• Perform a variety of record keeping, filing, indexing, and other general clerical work.
• Monitor radio channels for service requests from other jurisdictions and emergency radio traffic that may affect the City's operations.
• Monitor security cameras and license plate readers to provide real-time information to field units.
• Attend patrol briefings as assigned.
• Testify in court as needed.
• Enter, update, and retrieve information on wanted persons, stolen property, vehicle registration, stolen property/vehicles, and other information from computer and teletype networks including but not limited to California Law Enforcement Teletype System (CLETS), Department of Justice (DOJ), National Law Enforcement Teletype System (NLETS)/National Crime Information Center (NCIC), etc.
• Learn departmental policies and procedures for service requests.
• Read maps, memorize streets and major hundred blocks and reasonably apply this knowledge to service requests, field unit beat assignments, and coordination of response.
• Learn police codes, practices, and methods.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Effectively and courteously deal with the public, including irate, upset, and difficult callers during hectic, tense, and dangerous situations.
• Work various shifts as assigned, including nights, weekends, and holidays.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective cooperative working relationships with those contacted in the course of work.
• Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner.
• Maintain prompt and regular attendance.
• Perform all duties with the context of the City/Department's Mission Statement and Organizational Values.
• May perform occasional matron duties as assigned.
• Provide on-the-job training and technical guidance to new employees in the Dispatch Unit.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.
• Other duties as assigned.
• This position is always evolving. Therefore, employer reserves the right to modify this job description as necessary.

A combination of experience and training that would provide the required knowledge and abilities is qualifying. The incumbent must have knowledge of:
Police Dispatcher I

• Modern office equipment including computers and applicable software.
• Modern office procedures, practices, and equipment.
• Correct English usage, spelling, punctuation, and grammar.
• Methods and techniques for record keeping.

Candidates must be able to type at a minimum speed of 40 NET WPM (a typing test will be administered at a later date as part of the recruitment process).

Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.

If you were referred to this position by a current Fontana Police Department employee, please use the link below to download the Applicant Referral Form. This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Submit completed forms to or to the Human Resources Office. Forms received after the position closes will not be accepted.
Click to download the Applicant Referral Form.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.

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Required Question

This position will be open until filled

To perform professional and technical engineering work in an assigned area such as plan and development review, contract administration and design; and to provide technical staff assistance to higher level engineering staff.

Position Snapshot/A Day in the Life:

This Associate Engineer position will be within the Traffic Division of the Public Works/Engineering Department. With a team of 11 (7 of whom are primarily responsible for signal operations and maintenance), we are responsible for overseeing the City's transportation system, including supporting Capital Improvements Projects, Land Development projects, Street Maintenance, Planning, and others.

Under the direction of a Senior Engineer or City Traffic Engineer, you will primarily be responsible for reviewing private development and capital improvement project related traffic studies, identifying impacts and deficiencies, and determining the most appropriate improvements and design features needed. Other day-to-day duties will also involve reviewing and preparing signing/striping plans and traffic control plans, investigating and responding to concerns from the general public, and participating in long-range planning activities. You may also be asked to help work on special projects and grant pursuits, preparing staff reports, participating in interagency coordination efforts, preparing RFP's/RFQ's, reviewing and processing proposals/contracts/traffic plans, and conducting various meetings.

Distinguishing Characteristics: This is the journey level class within the Engineering series. Employees within this class are distinguished from the Assistant Civil Engineer by the performance of the full range of duties as assigned. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Positions in this class are flexibly staffed and may be filled by advancement from the Assistant level.

Supervision Received and Exercised: Receives direction from higher level engineering staff and may exercise technical supervision over less experienced staff within the work unit and technical or functional supervision over staff within the Department.

The incumbent must have the ability to:

• Review and check residential and commercial building plans or plans related to structures such as streets, sidewalks, gutters and other off-site construction; check plans for conformance with regulations regarding line, grade, size, elevation and location of structures; check calculations
• Maintain records of all plans and contract documents.
• Prepare progress reports on projects under construction; maintain records of changes and field notes.
• Investigate field problems affecting property owners, contractors and maintenance operations.
• Coordinate assigned activities with consultants, engineers, developers, contractors, other city departments and divisions, and with outside agencies.
• Develop plans, specifications and other contract documents.
• Provide technical and professional engineering support services relative to assigned areas of responsibility.
• Prepare special engineering studies and reports; perform special assignments on engineering problems as necessary.
• Plan, prepare and design a variety of engineering projects such as roads, bridges, structures and hydraulics.
• Calculate the quantity, quality and cost of materials used for various projects.
• Review engineering calculations of other engineers or engineering technicians.
• Prepare plans and specifications, maps, deeds and legal descriptions.
• Review plans for traffic signals, traffic signing, and traffic striping for conformance with City policies and State and Federal requirements.
• Plan, prepare, and design a variety of engineering projects, such as traffic signals, traffic striping, and traffic signing.
• Review all permits involving work in public streets; review any and all traffic control plans required due to work in streets.
• Prepare traffic control plans and requirements.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Perform and other tasks or functions that may be deemed necessary to the daily operations of the employer.
  
  

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

WORKING CONDITIONS:In the performance of daily activities, this position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, and bending; the ability to push, pull, drag and/or lift up to 25 pounds; normal manual dexterity and hand/eye coordination; repetitive hand and wrist movement using a computer keyboard and mouse; corrected vision to normal range; acute hearing; written and oral communication; use of standard office equipment such as computers, telephones, copiers, calculators and facsimiles; frequent contact with other staff and the public; may be exposed to severe weather conditions such as high wind, rain, and other outside conditions.

A combination of experience and training that would provide the required knowledge and abilities is qualifying. The incumbent must have the knowledge of:

• Principles and practices of civil engineering.
• Methods, materials and techniques used in the construction of public works projects.
• Modern developments, current literature and sources of information regarding engineering.
• Principles of advanced mathematics and their application to engineering work.
• Applicable laws and regulatory codes in assigned area of responsibility.

The ideal candidate will have a strong technical background in preparing and reviewing transportation analysis for a range of project scales and being able to interpret the practical implications of the analysis results. They would be familiar with VMT, the current industry trends related to its implementation, and be able to assist the team in managing and updating our Traffic Impact Guidelines. They'll have excellent skills in using Excel and be comfortable working within it to create reliable and flexible tools for day-to-day analysis needs. The Traffic division and the City pursue significant grants and special projects that allow us to grow our infrastructure and capabilities, as well as to implement the best practices in the industry, the ideal candidate would be someone who is knowledgeable about the current trends in the Transportation engineering and planning fields and be able to lead grant pursuit efforts and independently manage such projects along with coordination with stakeholders of competing interests.

Experience: One (1) to two (2) years of increasingly responsible experience in civil engineering.

Preferred Qualifications

• At least two (2) years of experience preparing and reviewing transportation impact analyses for a range of project scales and being able to interpret the practical implications of the analysis results.
• Familiarity with VMT, the current industry trends related to its implementation, and have experience managing and/or updating Traffic Impact Guidelines.
• Advanced proficiency in Microsoft Excel, including building tools for transportation data analysis.
• Experience managing transportation projects and coordinating with internal and external stakeholders with competing interests.
• Experience presenting at public meetings and responding to questions/feedback from elected or appointed officials.
• Traffic Engineering license.

Education: Equivalent to a Bachelor's degree from an accredited college or university with major coursework in civil engineering or a closely related field. Some additional years of experience and specialized training may substitute for some of the educational requirements.

License or Certificate: Possession of, and continuously throughout employment, a valid CA Class "C" Driver's License.

Successful candidates will be required to complete an annual Statement of Economic Interest Form (700 Form) and bi-annual ethics training pursuant to AB 1234.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.

• 
  
  
• High School graduate or equivalent
  
  
• Some college
  
  
• Trade school graduate or Apprenticeship
  
  
• Associate's degree in related field
  
  
• Bachelor's degree in related field
  
  
• Bachelor's degree or higher in non-related field
  
  
• Equivalent to Bachelor's degree in related field
  
  
• Master's degree or higher in related field
  
  
• None of the above
  
  

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• Yes
  
  
• No
  
  

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• Yes
  
  
• No
  
  

Required Question