Information Technology Jobs in Flushing, NY

• Apply a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Develop and implement change management plans aligned with organizational objectives.
• Conduct stakeholder analysis and change impact assessments
• Identify and manage anticipated and persistent resistance
• Consult and coach project teams in leading/driving change efforts
• Design and deliver targeted talent and organization development programs to clients as needed, e.g., leader assimilation, development planning, coaching

• Apply a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Develop and implement change management plans aligned with organizational objectives.
• Conduct stakeholder analysis and change impact assessments
• Identify and manage anticipated and persistent resistance
• Consult and coach project teams in leading/driving change efforts

• Diagnose needs and apply Organization Development techniques to help drive organizational, team, and employee effectiveness
• Design and deliver targeted talent and organization development programs to clients as needed, e.g., leader assimilation, development planning, coaching

• Establish means to measure the success of change initiatives.
• Conduct regular evaluations to assess the impact of change initiatives in support of business objectives

• Bachelor’s degree preferred with specialized coursework in HR, I/O Psychology, Organizational Development, Organizational Behavior, or related disciplines.?
• 3-5 years of Change Management and/or Organization Development experience; PROSCI Change Management Certification preferred
• Experience supporting complex change initiatives- e.g., designing tools, assessing organizational impacts, implementing targeted strategies, and measuring outcomes.
• Excellent verbal and written communication skills with ability to influence at all levels, including facilitating inclusive meetings of all sizes
• Collaborative relationship builder and team player
• Strong project management skills including fluency with MS Office and Teams and a willingness to embrace new technologies.

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9

Ohel Children’s Home and Family Services is seeking an accomplished visionary to serve as its Chief Development and Strategic Officer (CDSO). With an annual operating budget of $119 million, Ohel is in a period of significant expansion—locally, regionally, nationally, and internationally. The Chief Development and Strategic Officer will play an important role in advancing Ohel’s mission by building philanthropic capacity and expanding national visibility.

Position Overview

Reporting to the CEO and serving as a key member of the senior leadership team, the Chief Development and Strategic Officer will lead fundraising and development strategy while contributing to broader organizational national growth initiatives and in support of operating, capital, and endowment funding. Ohel’s headquarters are located in Flatbush, Brooklyn The Chief Development and Strategic Officer must live in NY or NJ. This is a Hybrid job

Responsibilities

• Execute a comprehensive fundraising strategy that supports Ohel’s operating, capital, and endowment needs.
• Cultivate and secure major gifts, with a strong emphasis on unrestricted and transformational funding
• Partner with other members of the senior team to strategize and execute plans for further expansion of Ohel’s programs and services on a national level.
• Introduce and engage new donors, foundations, and philanthropic partners across multiple regions.
• Partner with and inspire Board members and senior volunteers to strengthen fundraising outcomes.
• Lead, mentor, and grow a high-performing development team.
• In collaboration with other senior team leaders, leverage technology, public speaking, and social media to support the organization.

Qualifications:

• A proven and substantial track record in fundraising, including major gifts, unrestricted funds, and capital campaigns.
• Experience managing a development staff.
• Experience presenting donors with opportunities to support social service community Programs.
• Experience engaging nonprofit Boards and senior leaders across business and professional sectors.
• Strong strategic thinking, organizational development, and leadership skills.
• Excellent communication, public speaking, and relationship-building abilities.
• Experience leveraging technology and digital platforms to support development and outreach.

Job Overview:

The Web Accessories Team is responsible for the creation and maintenance of product associations between all items in the B&H catalog. The department’s aim is to clearly advise customers about any accessories that are required or otherwise recommended for the main item’s probable application.

The Accessories Specialist utilizes in-depth knowledge of product compatibility and usage to recommend appropriate accessories. In conjunction with monitoring sales performance and customer feedback on associated products, the Specialist seeks to maintain product relationships based on the accessory’s appeal, benefit, and utility to the customer. Core responsibilities include the creation and maintenance of accessory relationships (using a combination of manual and rule-based methods); maintaining consistency and clarity across accessory labels, templates, and messages; keeping up with daily maintenance of new and discontinued products; and seeking ways to improve and promote accessories quality.

Essential Responsibilities:

• Conducts extensive research within assigned categories to determine appropriate accessory matches; is diligent about staying current on product knowledge and expanding scope to new and emerging technologies
• Utilizes basic merchandising techniques to determine optimal accessory priority
• Determines all compatible accessories and label order
• Sets flags to ensure proper listing of required vs. recommended accessories
• Reviews accessories recommendation strategy based on individual and departmental reporting
• Communicates with Manager to ensure that product associations align with B&H’s overall goals
• Partners with Buyers and Sales staff to prepare for and respond to company and customer needs
• Collaborates with Navigation Architects to update refinement data for Accessory Rules
• Makes updates to accessory listings based on various reporting item summaries
• Assists in data acquisition and/or entry of refinements needed for rule creation
• Creates customer-facing product groupings

Additional Responsibilities:

• Special projects as assigned by Manager

Specific Knowledge, Skills and Abilities:

• Possesses extensive product knowledge of pro video gear, PTZ cameras, video rigs, gimbals and drones
• Must be detailed-oriented and have organizational skills
• Solid verbal and written communication skills
• Basic to intermediate Excel
• Ability to analyze and interpret reports
• Basic understanding of website structure, category hierarchy and refinement filtering
• Understanding of target customer needs and online shopping behavior
• Basic merchandising skills
• Ability to work under pressure, prioritize tasks, and meet deadlines

Preferred Education, Experience and Licenses:

• Minimum 2-4 years experience in either selling professional or consumer level technology or utilization of professional or consumer level electronics

Our client, a Global Beauty brand, is seeking a Freelance Designer. The role will be a 6 month engagement covering a maternity leave. Talent should be open to working in office on a hybrid schedule.

The Freelance Designer is responsible for executing creative that supports the overall North America regional strategy including cross-channel campaigns, digital content for brand and retailer partners including email marketing, site assets, social campaigns, and paid media. They will work with the creative team and brand partners to ensure business objectives are met and established brand guidelines are adhered to and maintained, while still striving for excellence through every creative execution. The ideal candidate will be passionate about the beauty industry and possess an elevated aesthetic influenced by adjacent industries and relevant culture points. The successful candidate will have proven experience executing creative across platforms, is well-informed on the latest digital and social trends, and continually helps to evolve the brands’ approach to creative.

Creative and Designs

• Execute creative for programs across multiple brands in the portfolio that meet the overall North America regional strategy.
• Projects will include cross-channel campaigns, digital content for brand and retailer partners including email marketing, site assets, social campaigns, and paid media.
• Ensure all designs adhere to established brand guidelines, specifications, and standards, and follow industry best practices.
• Collaborate with creative and copy teams to ensure messaging and design are cohesive across all executions.
• Leverage a digital and mobile-first mindset in design.
• Ensure adoption of AI, emerging technologies, and trends and help evolve and elevate the brands’ presence accordingly
• Participate in Creative briefings and reviews with cross-functional stakeholders including Marketing, eCommerce, and Global Creative.
• Prioritizing work to meet deadlines and respond to critical or unanticipated workload and business shifts.

Innovation and trend-spotting

• Stay informed of the competitive landscape within both the beauty space and adjacent categories
• Maintain awareness of current social and digital trends
• Stay aware of innovations in AI, relevant technology, and creative software

REQUIRED SKILLS

• Excellent creative and design skills with the ability to create both unique content and to adapt existing content for region-specific and platform-specific needs
• 3-6 years experience in beauty or adjacent category either on the brand or agency side
• Working knowledge of and experience in digital and social design and platform standards
• Experience working within established brand guidelines and templates
• Fluency in Figma and Adobe Creative Suite required
• Experience with video editing, animation, and motion graphics a plus
• Experience with print design a plus, but not required
• Excellent communication and organization skills
• Proven time management skills and ability to work in a fast-paced environment
• Experience working within Project Management software (e.g., Wrike) a plus

Job Title: Event Manager V (Experiential Producer)

Location: Burlingame, CA or New York, NY (Hybrid – minimum 3 days onsite)

Duration: 12 months with potential extension

Travel: 30–50% (Domestic + some international)

We are looking for a highly skilled Event Manager / Experiential Producer to lead, execute, and scale world‑class product demonstrations and experiential activations for major industry, consumer, cultural, and partner events.

This role sits within a global experiential marketing organization responsible for bringing emerging technologies, hardware, and software to life through immersive product experiences. You will collaborate closely with marketing, product, engineering, creative, and agency partners to deliver integrated demos that connect consumers, creators, partners, and enterprise audiences with innovative technology.

You’ll work across high‑visibility stages from major cultural moments (sports, fashion, entertainment) to large‑scale industry events and proprietary conferences.

Ideal background:

• Produce and deliver large‑scale, complex experiential events and product demos across global B2B and B2C audiences
• Design and scale high‑impact product experience workstreams, including demo development, technical setup, experience flow, and onsite execution
• Provide creative production, logistics, and operational leadership from concept through execution
• Partner closely with internal cross‑functional teams to align on goals, messaging, creative strategy, and product integration
• Manage external agencies and vendors, ensuring seamless delivery, quality, and budget adherence
• Oversee staffing, onsite operations, demo deployment, and light technical troubleshooting
• Support development of playbooks, processes, and operational frameworks to scale experiential programs
• Lead post‑event reporting, data tracking, and metrics review for effectiveness, conversion, and satisfaction
• Travel 30–50% (domestic + occasional EMEA/APAC travel) to support onsite event execution

Minimum Qualifications

• 5+ years experience in experiential production, event management, or creative agency delivery
• Hands‑on experience producing large‑scale in‑person events (1,000+ attendees)
• Strong program/project management capabilities with an operational mindset
• Experience delivering mixed‑format events: live, hybrid, and virtual
• Experience working cross‑functionally within large, matrixed organizations
• Experience managing budgets, vendors, schedules, and complex production workflows
• Excellent communication skills, including experience presenting to senior leaders
• Ability to interpret data, track performance metrics, and support post‑event reporting
• Comfort with emerging technology and light technical troubleshooting

Preferred Qualifications

• Experience with VR, AI, smart glasses, wearables, or emerging consumer hardware
• Global event production experience
• Strong understanding of the creative development process (creative briefs, assets, content needs, experience flow)
• Experience working inside a Fortune 500 or large enterprise organization
• Experience delivering events across cultural verticals such as sports, fashion, entertainment, luxury, and gaming

Proxymity is a pioneering investor communications platform. Our unique, cutting-edge solutions connect global listed companies with their shareholders, via their intermediaries, in real time. This creates a more efficient, accurate and transparent communication flow for the industry, whilst our platforms, built on highly scalable technology, provide full compliance with the latest regulations.

Proxymity is here to change the investor communications landscape. Our mission is to make Proxy Voting and other Asset Servicing processes easier and more efficient. Our purpose is to solve complex problems for our customers and add value throughout the investor ecosystem through our connectivity and technology capabilities.

We are a fast-growth scale-up, rapidly growing our global presence and footprint and employee numbers. We are backed by some of the most influential names in the financial industry and have extensive growth plans in place for the future.

What We're Looking For:

Smart, energetic and inquisitive individuals to join our Client Services team in New York. You will perform a critical role in delivering professional, multi-faceted, first-class client service to our expanding network of customers and partners.

You will become a key contributor throughout the growth phases of Proxymity, supporting various pivotal activities and will have the opportunity to expand and develop your remit and role as the needs of the business continue to grow.

Core Responsibilities:

The core responsibilities for this role include, but are not limited to:

• Be the first point of contact between our clients and the business
• Review, respond and resolve client enquiries within agreed SLA's
• Build and maintain productive working relationships with clients and other stakeholders to build trust and foster positive collaboration
• Conduct thorough root cause analysis and query trending to identify strategic remediation actions
• Understand and track current and future workloads
• Execute daily tasks with a client focused approach
• Work in partnership with global operations and client service hubs and other internal stakeholders
• Ask questions to challenge the status quo
• Identify opportunities for process, platform and control environment improvements
• Participate in improvement projects and operational testing as necessary to support the change agenda
• Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation
• Proactively seek opportunities for self-improvement
• Understand the goals and objectives of the team, ensuring personal contributions and work execution align
• Assist with the training of new employees to the team
• Create a culture of inclusion and belonging, leading by example
• Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner
• Be an ambassador for the team, Client Services and Proxymity, always

Cellular Sales is Growing!

Average and High-End Sales Consultants earn $52000 $94000 +/ year

Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?

We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have a 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.

Why Join Cellular Sales

Our wireless sales consultants help others connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.

What We Offer

We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us:

• Life-changing income: The highest commissions in the industry
• First rate health benefits: Including health/vision/dental, and life insurance.
• Security for your future: 401(k) with ROTH option to save for retirement.
• Performance incentives: Top performers receive trips, gifts, and prizes.
• Growth and development: Gain invaluable knowledge, insight, and mentorship from our experienced sales leaders
• Advancement opportunities: We promote from within and encourage growth
• Outstanding company culture: A healthy community that fosters collaboration and mutual success
• Community involvement: Impact the lives of people where you live through local events and volunteering

Responsibilities

As a sales consultant, you will service the customer's needs, make recommendations based on their specifications.

• Develop new consumer and business accounts
• Provide outstanding service during and after the sale
• Recommend changes in products and services
• Stay current on the newest technology products and services

What We Are Looking For

• Driven, enthusiastic people with a positive attitude
• Willingness to learn and utilize proven techniques to grow your business
• Effective verbal, written, and interpersonal skills
• Self-motivated to successfully manage responsibilities
• Strong negotiating and follow-up skills
• Understanding of new technology products and services

If you're eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable transportation, let's talk.

Opportunity awaits, apply today!

The future of AI whether in training or evaluation, classical ML or agentic workflows starts with high-quality data.

At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.

Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems.

Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines powering everything from model training datasets to eval test sets to continuous feedback loops. We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems we'd love to talk.

HumanSignal is looking for an exceptional Strategic Account Executive to drive growth with the world's most innovative AI companies. You'll be selling at the cutting edge: our Label Studio platform and Data Creation Laboratory services power the training data behind breakthrough AI applications at frontier labs and Fortune 500 enterprises.

This isn't traditional SaaS sales. Our customers are building the futureadvanced language models, autonomous systems, embodied AI, and applications that don't exist yet. They need purpose-built datasets manufactured from scratch, not scraped from the web. You'll be selling both our platform technology and our operational capability to create novel training data in controlled environments. The technical depth, deal complexity, and strategic importance of these relationships make this one of the most exciting sales roles in AI infrastructure.

You'll own relationships with AI leaders like Anthropic, OpenAI, Google DeepMind, Meta, Nvidia, Tesla, and others pushing the boundaries of what's possible. Your success will directly enable the next generation of AI breakthroughs.

You Will:

• Own strategic accounts: Drive the entire relationship with our most important AI customersfrom initial engagement through expansion and renewal
• Hunt and close new logos: Identify and win new customers among frontier AI labs, tech giants building AI capabilities, and innovative robotics companies
• Navigate complex organizations: Build deep relationships with executive stakeholders across engineering, ML research, product, and operations within customer organizations
• Drive revenue growth: Expand wallet share by identifying new use cases, additional business units, and opportunities to deepen our partnership
• Orchestrate internally: Lead cross-functional teams including delivery operations, engineering, product, and laboratory operations to develop winning strategies and flawless execution
• Be the customer advocate: Serve as the voice of the customer internally, influencing product roadmap and operational capabilities based on market needs
• Solve complex problems: Navigate technical requirements, custom data creation scenarios, and novel use cases that have never been done before
• Think strategically: Develop and execute comprehensive account plans that position HumanSignal as the long-term data infrastructure partner
• Close significant deals: Structure and negotiate contracts ranging from $500K to $5M+ with sophisticated technical and business buyers

Ideally You'd Have:

• 8+ years of enterprise sales or account management experience with a track record of exceeding quota
• 2+ years selling deeply technical products or services to both business and technical audiences (ML engineers, researchers, AI/ML leaders)
• Proven success closing complex, multi-stakeholder deals in the $500K-$5M+ range
• Experience in AI/ML, data infrastructure, cloud services, or other technical domains where you've sold to engineering and research teams
• Ability to understand technical concepts quickly and translate them into business value
• Strong consultative selling skills with ability to uncover needs, navigate ambiguity, and co-create solutions
• Executive presence and experience developing relationships with C-level stakeholders
• Track record of driving renewals and expansion within strategic accounts
• Excellent written and verbal communication skills, including creating executive-level materials
• Proficiency with modern sales tools (Salesforce, Outreach, Clari, LinkedIn Sales Navigator)
• Strong project management abilities and exceptional organizational skills
• Passion for AI and excitement about working at the frontier of what's possible

Nice to Haves:

• Technical background or degree in Computer Science, Engineering, or related field
• Experience selling services alongside software products
• Understanding of how training data impacts model performance
• Existing relationships within the AI research or frontier lab community
• Experience in fast-growing startups where you've helped build sales processes from scratch

Why This Role Is Special:

You're not selling commodity softwareyou're enabling the teams building AGI, autonomous vehicles, humanoid robots, and AI applications we can't even imagine yet. Every deal you close helps unlock new capabilities that could change the world. You'll work with the smartest people in AI, solve problems that have never been solved before, and build relationships with companies defining the future of technology.

About HumanSignal:

At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.

We believe the next frontiers in AI won't be unlocked by scraping what's left on the webthey'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.

We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.

We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $120,000 to $200,000 USD plus commission. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

About

is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning productsPerformance (affiliate), Creator (influencer), and Advocate (customer referral)unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oral, and Fanatics, rely on to power more than 225,000 partnerships that deliver measurable business results.

Your

As a Customer Success Director (CSD) at , you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop strategic, goal-driven account plans and processes to ensure productive partnerships with our top clients. Capitalizing on our software suite, you'll build stronger & more successful marketing campaigns for your portfolio of brands. This role requires a strong technical aptitude, a solid understanding of the digital ecosystem, and the ability to think critically. Your contribution will be essential to our clients' success and the growth of our business.

What You'll Do

• Deliver world-class support to our top clients
• Maintain a balanced proactive/reactive relationship with your assigned accounts
• Enhance Impact's presence within client organizations by cultivating relationships and conducting strategic review sessions with senior decision-makers.
• Partner with our Sales organization to identify and capitalize on upsell and expansion opportunities
• Dedicated duties include account monitoring, regular check-ins and relationship building
• Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise

What You Bring

• 5+ years Account Management or Customer Success experience, preferably B2B
• Bachelor's Degree (Business, Marketing or related field a plus), or equivalent experience
• Consistent track record of providing stellar support to customers
• Strong understanding of the digital marketing ecosystem
• Proficient in leveraging technology solutions, with a focus on SaaS and marketing tools
• A healthy dose of initiative and the ability to remain flexible
• Detail-oriented and able to efficiently prioritize tasks
• Critical thinker and inventive problem-solver
• Proven track record of quality verbal and written communication skills
• Customer-focused, commercially minded, service-oriented
• Enthusiastic teammate
• Great conflict resolution skills
• Excellent time management skills

Salary Range: $110,000 - $135,000 per year, plus an additional 25% Variable Commission Plan ($27,500-$33,750) and generous stock (RSU) award.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks

At , we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.

• Strong extended health benefits : Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
  • Insurance coverage (life, short-term disability, long-term disability, and more)
  • Health Care Spending Account
  • Two different Employee Assistance Programs
• Flexible Working : Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness : Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth : We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth : We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support : We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks of fully paid leave for the secondary caregiver.
• Technology Financial Support : We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Locations: New York; Santa Barbara

Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need is just a tap away. To be better is a never-ending pursuit and revolutions dont happen overnight. But, together, we can forever change the way people stay, for the better.

We are looking for someone who breathes hospitality operations and is energized by the opportunity to maximize, motivate, and inspire a team to deliver an amazing Sonder guest experience. Our Sonder locations are distributed across a city in different shapes, sizes, ages, and styles, and we pride ourselves on offering a hotel-like service. Thats what youll own.

Life At Sonder

We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. Its the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out
this article
to find out more about our Culture and Principles.

Our Front Desk Hospitality Agents are the face of Sonder and who live our leadership principle of 'Extend Hospitality to All'. This is one of the most versatile roles at the company and perfect for anyone who loves interacting with guests and finds fulfillment in creatively solving problems. You are a detail-oriented individual who thrives on interacting with others, supporting your fellow team members, and satisfying guest requests throughout the day. If youre ready for an evolving and fast-paced environment that is focused on delivering amazing guest experiences, wed love to hear from you!

AT SONDER YOU WILL:

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  Be the face of Sonder, and make an awesome first impression on our guests, visitors, and all internal and external partners.
  

  
  
  
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  Guide guests through the technology-rich Sonder experience, ensuring they are able to make the most out of their stay and use our tech features
  

  
  
  
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  Utilize our digital communication systems to receive guest calls, SMS and live chats, and offer immediate support from the Front Desk
  

  
  
  
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  Handle all guest interactions with the highest level of hospitality and professionalism, accuracy and timeliness, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with services, facility, hours of operations, directions, etc.
  

  
  
  
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  Assist building leadership with any administrative tasks required to keep all operations running smoothly
  

  
  
  
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  Flex to support the
  back-of-house/Hospitality
  Agent team on a day-to-day basis as needs arise through housekeeping quality audits, inventory checks, and minor maintenance and technology issues
  

  
  
  
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  Ensure the maintenance, cleanliness, and organization of both guest-facing and back of house working spaces including lobbies, office, storage closets, warehouse and others, as assigned
  

  
  
  
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  Support multiple Sonder properties throughout the local market, as required
  

  
  
  

WHAT WE LOOK FOR:

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  Personable, guest-centric, and positive; you love speaking with others in person and via phone, email, and chat
  

  
  
  
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  Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and/or customer experience roles
  

  
  
  
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  Excellent problem solving skills, with the desire to get it done for our guests
  

  
  
  
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  Strong computer literacy and writing skills and comfort switching between multiple desktop and mobile applications
  

  
  
  
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  Organized, hardworking, and
  detail-oriented
  

  
  
  
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  Thrives in a fast paced, ever-changing, always challenging startup environment
  

  
  
  
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  Ability to work effectively both in a team environment as well as independently
  

  
  
  
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  Flexible schedule and open to working evenings, weekends and holidays
  

  
  
  
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  Ability to lift/carry items up to 50 pounds and stand/walk for extended periods of time
  

  
  
  
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  Proficiency in languages other than English a plus
  

  
  
  
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  This role requires regular access to a reliable smartphone for work purposes. (Expense reimbursement available)
  

  
  
  

Hourly Pay Rate: $16.24 - $22

Benefits

We offer attractive employee travel perks for any Sonder location as well as competitive stock, health and lifestyle benefits. For eligible employees, benefits may include:

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  Competitive compensation
  

  
  
  
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  Generous stock plan
  

  
  
  
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  Medical, dental and vision insurance (where applicable)
  

  
  
  
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  Flexible vacation
  

  
  
  
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  Wellness and volunteering days
  

  
  
  
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  Annual free credits and discounts to stay in Sonders
  

  
  
  
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  Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
  

  
  
  

Learn More About Sonder

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  Corporate Responsibility & Sustainability
  

  
  
  
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  Data Privacy Policy
  

  
  
  
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  Blog:
  Sonder Stories
  

  
  
  
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  Instagram:
  @sonderstays
  

  
  
  

Equal Opportunity

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law.
Extend Hospitality To All
is one of Sonders Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered.

As part of our commitment to creating a workplace open to all, we have created
Sonder Circles
, also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to
.