Information Technology Jobs in First Mesa, AZ
340 positions found — Page 7
JOB DETAILS BELOW:
Title - Strategic Sourcing Spec
Duration – 06 Months with possible extension
Pay Rate: $50 to $60/hr
Location: Tempe, AZ 85284
Description:
- We are seeking experienced Sourcing Specialists with strong negotiation skills and a business‑driven mindset to help us achieve key KPIs.
- This role is part of a team focused on the execution and ongoing management of our global supply base.
- You will support critical transactional activities to ensure compliance, accuracy, and data integrity across our supplier contract management systems.
- Additionally, you will contribute to the execution of our Global Strategic Sourcing Annual Operating Plan and collaborate with internal and external partners worldwide to complete tasks aligned with our strategic initiatives.
Roles & Responsibilities:
Commodity Specialist Responsibilities:
- Perform commodity management and supplier negotiations.
- Draft, route for signature, and upload NDAs (Non‑Disclosure Agreements).
- Draft Unilateral Letters, Novations, Assignments, and Assumptions in partnership with Legal & Contracts.
- Review contract Amendments to ensure accuracy and completeness prior to signature.
RFQ & Master Data Management:
- Compile and send RFQ packages, including drawing distribution.
- Process Vendor Master and Material Master changes and additions.
- Pull and validate part demand and historical receipt data.
- Upload required documentation into contract management tools.
Analytical & Support Activities:
- Initiate SCE (Should Cost Estimate) requests.
- Pull platform details from designated systems.
- Support issue resolution in the PO/Supplier Portal and submit necessary corrections.
- Assist with CID and BAA content analysis and provide data insights.
Customer Service Representative – Tempe, AZ
We’re hiring full-time, inbound Customer Service Representatives! If you’re motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you.
You’ll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting in April 2026. Work location for this position is 1150 W. Grove Parkway, Tempe, AZ 85283.
Schedule, Training & Work Environment:
Enjoy your weekends off!
We’re currently hiring for the 9:30 a.m. – 6:00 p.m. shift, Monday through Friday.
Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am – 4:30pm on-site at 1150 W. Grove Parkway, Tempe, AZ 85283. During training, you will:
- Learn to navigate our systems, software programs, and internal processes
- Build the core service skills you need, including:
- Critical thinking
- Effective communication
- Confident decision-making
- Technical agility
After successful completion of training, eligible team members can transition to a flexible hybrid work model:
3 days onsite / 2 days remote (with the option to change your WFH days weekly)
Earn in opportunity to become voluntarily remote based on performance after 6 months
Eligible to bid for alternate shifts after 6 months
You also have the option of working in the office up to 5 days a week.
Grainger will provide all equipment needed to work from home.
Grow with Grainger:
Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you’ll build the skills needed to advance your career across specialty teams or into other departments of our evolving business.
Our Culture:
We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.
You Will:
- Handle a high volume of inbound calls - delivering quality customer service with professionalism, empathy, and efficiency
- Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries
- Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns
- Problem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutions
- Collaborate daily in a positive, team-based environment committed to doing business with ethics and integrity
- Maintain attention to detail while managing complex or time-sensitive customer issues
- Communicate clearly via phone and written messages
You Have:
- High School diploma or equivalent
- Minimum 1 year of customer service experience or experience in a customer-facing role
- A passion for delivering exceptional customer service and creating a positive experience for every customer
- Ability to thrive in a fast-paced, dynamic environment
- Ability to problem solve and make decisions with attention to detail
- A continuous improvement mindset, open to coaching and receiving feedback
- Proven ability to learn new technology and software quickly
- Comfortable navigating multiple programs and screens simultaneously
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
- Experience with Customer Relationship Management (CRM) systems and SAP a plus (not required)
- For hybrid/remote work:
- A secure, quiet workspace
- High-speed internet with minimum speeds of 15 Mbps download / 5 Mbps upload, ping under 80ms
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
Solder Assembler - (2nd Shift 2:30pm-12:00am) - Phoenix AZ
Mercury Systems is looking for a top performer to help complete a variety of tasks relating to production operations on electronic and/or mechanical assemblies and subassemblies. To be successful, you will need to demonstrate professionalism, leadership and initiative in your daily activities, with excellent inter-personal and communication skills both oral and written.
This is a 2nd shift opportunity, daily hours will be from 2:30pm to 12:00am and overtime is available and encouraged.
Responsibilities:
- Install, assemble, and inspect electronic components during product assembly, per documented work instructions.
- Interpreting Job Routers, written instructions, wiring diagrams and schematic drawings for assembly of electronics.
- Performing a variety of inspections to ensure assemblies meet/exceed IPC standards.
- Performing pass downs with outgoing/incoming shifts. Using hand and/or power tools and jigs.
- Modifying, soldering, reworking, repairing assemblies and subassemblies according to specifications, drawings, and work instructions.
- Other duties as assigned by Lead or Supervisor.
Must Have:
- Must have meticulous hand-eye coordination and manual dexterity.
- Typically 3-5+ years of electronics assembly and inspection experience with in-process soldering (both through hole and surface mount).
- Must be able to work for extended hours utilizing a microscope to perform inspection and solder touch-ups.
- Hand soldering experience is required. Knowledge of ESD (Electrostatic discharge) procedures.
- High School Diploma or GED.
Good to Have:
- Rework/repair, wire attach, and mechanical assembly.
- Must be detail oriented and able to multitask. IPC-610, J-STD-001 and 7711/7721 certification preferred.
- Good written and verbal communication skills.
- Must be able to work a flexible schedule in order to meet production and customer needs.
- 10 plus years related experience is preferred.
\"This position requires you to access information that is subject to U.S. export regulations. You may only access such information if you are a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. government.\"
Why should you join Mercury Systems?
- Mercury Systems is a technology company that makes the world a safer, more secure place. We push processing power to the tactical edge, making the latest commercial technologies profoundly more accessible for today's most challenging aerospace and defense missions. From silicon to system scale, Mercury enables customers to accelerate innovation and turn data into decision superiority. Headquartered in Andover, Massachusetts, Mercury employs more than 2,300 people in 24 locations worldwide. To learn more, visit
Our Culture
- We are committed to making Mercury a great place to work, no matter where our employees are located. We offer a casual and enjoyable atmosphere that allows employees to learn and grow. We help and care for one another and work as one to achieve results for us and for our customers. We value communication and transparency, and strive to foster two-way dialogue at all levels of the organization. We are committed to lifelong learning, offering comprehensive skills training and tuition
reimbursement. Whether you're just starting out on your career journey or you are an experienced professional, it's important to us that you feel recognized and rewarded for your contributions.
Mercury Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.
As an equal opportunity employer, Mercury Systems is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact the number below for assistance
2026-03-09
Country:
United States of America
Location:
US-AZ-PHOENIX-1007 ~ 1007 E University Dr ~ 1007 E UNIVERSITY DR
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required
External candidates will receive a sign-on bonus of $3,000
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Our Power & Controls team is looking to hire a Quality Inspection, who will be responsible for ensuring product integrity is maintained to all requirements and performing return to service activities for aircraft components and accessories. The ideal iinspector will have a proactive approach to challenges and participate in continuous improvement events to help improve our quality system and processes.
What You Will Do:
- Generating Authorized Release Certificates (ARC) for multiple regulatory civil aviation authorities or Certificates of Conformance for military customers
- Issuing scrap certificates
- Conducting final inspections on electronic components, subassemblies, and processes
- Ensuring no defects in assembly, soldering, bonding, or finish
- Examining for specified characteristics (smoothness and centering of holes) or defects (scratches and chips)
- Performing unit shakedown to check for foreign objects and loose internal hardware.
- Marking defects and removing rejects, setting them aside for repair
- Reading and interpreting technical data such as service bulletins, component maintenance manuals, or engineering prints.
- Ensuring appropriate record keeping.
- Reviewing work order documentation for accuracy and completeness, ensuring adherence to specifications and conformance to company standards and customers' requirements.
- Effectively interacting with team members and support staff as well as external customers when applicable (source inspection, external approvals, etc.)
- 1st Shift: Monday to Friday, 8am to 4:30pm
Working Environment
- You may occasionally need to provide weekend and holiday support to meet customer needs.
- In your role, you will be exposed to:
- Products of various weights and sizes
- Equipment with moving parts
- Chemicals that may emit fumes
- To minimize safety risk to you and product, you must wear static-control and personal protective equipment.
Physical Demands
- Due to the nature of our work, you will need to be able to perform the following functions, with or without reasonable accommodation
- Distinguishing colors and meeting vision requirements
- Bending, stooping, reaching, turning as needed to place units in test stands, pick up totes, place units on rack, etc.
- Using hands for extended periods of time to perform testing and troubleshooting tasks (e.g. grasping, holding, picking, placing, twisting, fine manipulation)
- Must be able to work in a standing position up to 8 hours per day
- Must be able to lift up to 40 lbs
- Transporting product with or without product carts
Qualifications You Must Have:
- HS diploma with a minimum of 2 years of relevant experience. In the absence of a HS diploma or GED, 4 years of relevant experience is required
- Familiarity with principles of Quality & Aerospace
Qualifications We Prefer:
- Experience with FAA 8130 creation
- Experience working with SAP or any other ERP system
- Experience working with blueprints and/or technical drawings
- Solder experience
- Prior experience with component level troubleshooting
- A&P License
What We Offer
Benefits:
Some of our competitive benefits package includes:
- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
- Tuition reimbursement program
- Student Loan Repayment Program
- Life insurance and disability coverage
- Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Ovia Health, fertility, and family planning
- Adoption Assistance
- Autism Benefit
- Employee Assistance Plan, including up to 10 free counseling sessions
- Healthy You Incentives, wellness rewards program
- Doctor on Demand, virtual doctor visits
- Bright Horizons, child and elder care services
- Teladoc Medical Experts, second opinion program
- And more!
Learn More & Apply Now!
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
This position is considered safety sensitive in accordance with FAA Guidelines. Candidate will be subject to drug and alcohol testing per FAA's regulation 14 CFR part 120, as well as 49 CFR part 40.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
#TopOpps
#P&CPM
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Video: What We Do
Why work at Chromalloy?
Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. As a global company, we are committed to creating an inclusive environment where all employees feel represented, heard, and able to bring their best selves to work every day. Be part of something bigger with Chromalloy!
Our Total Rewards Program is designed to support you today and in the future.
- Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
- Development & progression opportunities for every employee - regular performance conversations, training and development curriculum, and engineering fellowship programs.
- Paid time off, including vacation, sick time, paid holidays, and parental leave-all eligible on your first day of employment!
- Competitive pay, including eligibility for quarterly and annual bonuses, depending on role and site.
Eligibility for individual benefit plans may vary based on employment status.
Operations Management:
- Champion perfect safety, perfect quality.
- Drive operational metrics, turn time, on time delivery, past dues, productivity
- Measure and report daily, weekly production performances data
- WIP Management, team with the planning department to drive monthly financial plan, assist in date management, level loading production.
- Clear and concise communication, across all functional teams utilizing T1, T2 boards, identifying actions to improve performance deficiencies in each operational metric.
- Maintaining stocks of materials and consumables, communicate and escalate shortages and or out of stock items.
- Clear cross shift communications, pertaining to shift deliverables, maintenance, and equipment status.
- Maintenance work orders are submitted, all production equipment are maintained and serviced appropriately
- 5s own the process, show daily progress, monthly audits, work environment is standardized.
- Shop floor presence, situational awareness, self-motivated, strategic problem solving, collaborative with functional teams.
- On time and prepared for all scheduled meetings
- Compliance with all company policies and procedures, Live the Chromalloy Values.
- Compliance with all regulatory requirements, repair station manual, quality systems manuals, department procedures.
- Production team is properly trained and adequately staffed with FAA repairmen.
Personnel Management:
- Department training at 95% or greater
- Continual development of the production team completing Tooling U and Linked-In training courses.
- Payroll approved weekly; each Monday by 9am
- Attendance and time off approved 2 weeks in advance, attendance calendar updated weekly, time off not to exceed 10%
- Providing supportive management to each team member, coach, develop and motivate, problem solve.
- Compliance with operation time standards, adjust standards when standards are too low or high.
- Allocating resources to achieve deadlines.
- Complete and present performance reviews on time, 30-60-90, 6-month and annual reviews, when necessary, development plans to acquire needed skills
- Disciplinary actions
QualificationsTo perform this job successfully, an individual must meet below minimum requirements
- Repair station and new manufacturing experience
- A&P license or previous repairmen certificate holder, can meet repairmen qualifications under 14 CFR Part 65
- Experience, direct or indirect, with aircraft component processes, machining, welding, vacuum and coating furnace, inspection, thermal spray, chemical strip, brazing, plating
- Knowledge of lean manufacturing, process improvement, 5s, Kaizen, methodologies
- Execution, management, and delivery of KPI's
- Excel, Outlook, PowerPoint proficiency, intermediate/advanced required
- Ability to navigate through multiple (ERP) platforms to obtain data.
- Support & collaborate with functional teams - HR, Safety, Engineering, Quality, Planning, Procurement, Maintenance and Customer Service.
- Strategic problem solving and organizational skills.
- Self-motivated with a high level of ownership, integrity, and accountability
- Excellent written and verbal communication skills.
- US Citizen, Lawful Permanent Resident, or Refugee (ITAR Requirement)
- Fluent in English (reading, writing, comprehension) (FAA Requirement)
List preferred job-related qualifications if different from above:
- A&P License (Current)
- Six Sigma Greenbelt/Blackbelt
List the level of education and/or experience needed to successfully accomplish the essential duties of this job:
- Associate degree/ bachelor's degree preferred.
- Four (4) years experience and/or training; or equivalent combination of education and experience
The salary range for this position reflects a broad spectrum of experience levels. Individual compensation within the range is determined by multiple factors, including relevant experience, education, certifications, job related skills, internal equity, and market conditions. We evaluate each candidate individually to ensure fair and competitive pay decisions.
Due to government regulation only US persons (U.S. citizen, U.S. naturalized citizen, U.S. permanent resident, holder of U.S. approved political asylee or refugee status) may be considered for this role.
Chromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations.
Chromalloy is an equal opportunity employer - vets/disabled.
In the United States, if you need a reasonable accommodation for the online application process due to a disability, please contact:
Job Overview:
Fleet Maintenance Supervisor
Assist the Region Fleet Manager with maintenance policy and processes, shop and technician productivity, maintenance facilities, leased fleet, regulatory and policy compliance, supplier quality management, equipment technical and performance standards, and management of maintenance and asset systems to optimally utilize resources while minimizing costs
This position will be based in Tempe and will support our Tempe, Tucson, and Las Vegas locations.
Shift:
- Monday through Friday
- 1st Shift
- Flexibility to work overtime, and weekends and holidays as needed is required
Responsibilities:
The Fleet Operations Supervisor will support each of the region fleet manager accountabilities and will be site specific to his/her area of responsibility.
Implement an asset management strategy for the addition, replacement and disposal of assets
Plan and execute financial budgets
Ensure maintenance shops are clean/organized, adequately staffed/scheduled, and technicians are properly trained
Manage the daily shop activity focusing on labor, fleet purchases and inventories
Develop business plans to improve shop performance
Ensure safe and reliable vehicles are available to meet operational requirements
Implement cost reduction, customer and employee initiatives that drive value and support key company goals and strategic objectives
Execute corporate strategies and policies
Conduct fleet evaluations to ensure maintenance standards are met
Responsible for all fleet related DOT, OSHA and EPA regulations
Maintain clean and safe work environments
Manage leasing company fleet and all outside maintenance vendors - monitor repairs and cost
Preventive maintenance program compliance
Build a strong working relationship with Sales and Ops leadership teams
Provide weekly, monthly, quarterly, and annual maintenance data for national performance scorecard
Develop an internal and external communication channel to keep abreast of trucking industry changes
Flexible to work off shifts and weekends
Ability to travel up to 45%
Total Rewards:
- $55,700 - $85,000 / year
- Actual placement within the compensation range may vary depending on experience, skills, and other factors
- Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Tuition Reimbursement, Education Assistance, Employee Assistance Program, Personalized Wellness Platform, Mileage Reimbursement and more!
- Annual bonus based on performance and eligibility
Requirements:
- High School Diploma or general equivalency diploma (GED) required. 2 or 4 year degree preferred
- Minimum 2 years' experience managing a varied fleet assets of 500 or more vehicles including diesel and material handling equipment.
- Minimum 2 years of experience managing direct reports.
- 3 years of Fleet Diagnostic experience.
- 3 years of Heavy Mechanic Background
- Ability to lift-up to 50 lbs repeatedly
- 2 years of experience withMS Office, Excel, and SAP (or other Enterprise Planning Software).
- Valid driver's license.
- CDL-A preferred
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be anemployer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence toassistwithinitialresume screening and candidate matching. This technology helps us efficientlyidentifycandidates whose qualifications align with our open roles.If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly in lieu of clicking Apply.Please include the job title and location or Job ID # in the email subject line.
Position: Change Manager
Location: Chandler, AZ-Hybrid
Duration: Long Term
Phone and Video
Change Management/ Service Delivery/ ITIL/ITSM if possible
Required Skills
ITIL Change Management
3-5 years of experience working in Change Management space
Change management experience - ITSM experience preferred
Foundational knowledge of ITIL processes
Leadership: Self-starter, self-directed and shows initiative
Working knowledge of JIRA/Confluence
Microsoft Excel Power Point experience
Demonstrated ability to reduce process complexities
Organized and detail oriented
Experience working in an Agile environment
Required Skills & Experience
-3–4 years of experience in customer support, operations, or a client‐facing environment (email and live chat support strongly preferred).
-Experience managing high‐volume ticket queues.
-Experience using Zendesk or similar CRM platforms.
Nice to Have Skills & Experience
-Interest in cryptocurrency or blockchain
Job Description
Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail‐oriented, proactive Support Agent who excels in email‐based customer service and thrives in a fast‐paced environment. This role focuses on high‐volume ticket management, fraud‐related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer‐first, and capable of identifying risks, gathering case details, and escalating issues appropriately.
Core Support Operations:
-Manage approximately 40 email tickets per day
-Provide clear, timely, and accurate responses through Zendesk.
-Handle general inquiries related to the platform and user accounts.
Fraud, Safety, and Risk Support:
-Investigate account restrictions, fraud activity, and suspicious crypto transfers.
-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).
-Gather details to support fraud claims and escalation workflows.
-Monitor "urgent" or "account compromised" channels and freeze accounts when necessary to protect users.
Financial Operations
-Support FIAT‐related issues including:
• Bank transfers
• Troubleshooting linked bank accounts
• Understanding deposit/withdrawal flows
-Provide foundational support for crypto transfers; crypto knowledge is a major plus.
Quality & Collaboration
-Participate in the QA program to maintain high service standards.
-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.
-Work cross‐functionally with Operations, Training, and Leadership to route cases and improve workflows.
This is a 6-month contract-to-hire position with an hourly rate of $30/hr depending upon qualifications and shift preference.
Mesa, AZ (Onsite – Local Only)
6–12 Month Contract
$90–$100/hr
Video Interviews → Final Onsite
We're looking for an experienced Technical Program Manager to lead ground‐up and brownfield data center construction for a major enterprise client. This is a hands-on, field‐driven role owning delivery from site prep to commissioning and turnover.
What You'll Do- Lead multi‐phase data center construction projects end‐to‐end
- Drive scheduling, budgeting, risks, and change control
- Manage daily onsite coordination with GCs, trades, cabling + security vendors
- Oversee rack/stack, structured cabling, power/cooling readiness, and equipment logistics
- Support Level 1–5 commissioning and ensure QA/QC across all trades
- Ensure safety, compliance, security systems deployment, and documentation
- Provide clear status updates, dashboards, and executive communication
- 5+ years data center construction or large‐scale infrastructure delivery
- Strong experience across MEP, cabling, security systems, and commissioning
- Proven success taking projects from pre‐con through operations handoff
- Excellent onsite leadership, vendor management, and communication skills
- Bachelor's in Engineering, Construction Management, or equivalent experience
- Hyperscale/cloud data center experience
- Commissioning/IST and Tier‐level reliability experience
- Familiarity with PM tools (Smartsheet, Primavera, MS Project, etc.)
- Experience in prototype or fast‐changing environments
KP Aviation, a global supplier and acquirer of aftermarket aviation assets and components, is seeking a Technical Acquisitions Manager to support its expanding international portfolio. The Technical Acquisitions Manager plays a critical, cross-functional role in supporting and executing aircraft, engine, airframe, and component acquisitions while providing strong technical oversight throughout the acquisition lifecycle. This role bridges commercial strategy and technical execution, ensuring that all acquisition opportunities meet the company's financial, operational, and regulatory standards.
The Technical Acquisitions Manager partners closely with Acquisitions, Leasing & Trading, Product Line, Technical, Sales, and Finance teams to identify, structure, underwrite, and close asset transactions. In addition to leading technical due diligence and valuation support, this role mentors junior team members, supports continuous improvement initiatives, and contributes to the long-term growth and performance of the company's asset portfolio. The position requires a strong understanding of the aviation aftermarket, technical records, asset condition, and financial implications of acquisition decisions.
Remote or hybrid work options may be available based on location and experience.
Your role will take you to new heights, as you'll be tasked with these essential job responsibilities:
- Support and execute acquisitions of aircraft, engines, airframes, and related components to support fleet operations and portfolio expansion.
- Develop and execute acquisition strategies aligned with company investment objectives and financial targets.
- Lead deal structuring, financial modeling, valuation analysis, and risk assessment for asset acquisitions.
- Negotiate purchase agreements, technical conditions, and commercial terms to optimize deal value and minimize risk.
- Conduct market research and competitive analysis to assess asset liquidity, demand, and long-term profitability.
- Review and validate financial and technical models used for bids, ensuring accuracy and alignment with business goals.
- Support the Vice President of Acquisitions in achieving annual acquisition targets and strategic initiatives.
- Lead and oversee technical due diligence activities, including asset inspections, records audits, shop visit reviews, and redelivery conditions.
- Collaborate with Technical and Product Line teams to optimize underwriting standards, asset configuration, and maintenance assumptions.
- Ensure compliance with regulatory, operational, and technical requirements (FAA, EASA, OEM standards) throughout the acquisition process.
- Provide expert technical input to acquisition decisions, including life-limited parts, maintenance status, and asset condition impacts.
- Coordinate with internal and external stakeholders, including OEMs, MROs, lessors, and inspectors, during evaluation and acquisition phases.
- Mentor and support junior acquisitions and technical team members as needed.
- Drive continuous improvement initiatives across acquisition, technical review, and asset integration processes.
- Maintain, develop, and implement robust technical standards, systems, and documentation processes related to asset acquisitions.
- Provide regular updates and report to senior leadership on acquisition progress, risks, and outcomes.
- Perform additional duties and projects assigned by management.
To succeed in this role, you'll need to have:
- Strong technical knowledge of aircraft, engines, airframes, and components, including records audits and asset condition evaluation.
- Demonstrated experience supporting or leading aircraft and engine acquisition transactions in the aviation aftermarket.
- Ability to create, review, and interpret financial models supporting asset valuation, deal economics, and investment decisions.
- Strong understanding of regulatory requirements, technical documentation, and compliance standards.
- Proven ability to work cross-functionally and communicate effectively with executive leadership, technical teams, and external partners.
- Strong negotiation, problem-solving, and decision-making skills in high-pressure, fast-paced environments.
- Ability to represent the company professionally with industry stakeholders on a global scale.
- Excellent written, verbal, and presentation skills.
- High proficiency in Microsoft Office, particularly Excel-based financial and technical analysis.
- Self-motivated, detail-oriented, adaptable, and capable of managing multiple priorities simultaneously.
- Willingness and ability to travel as required for asset inspections, audits, and project support.
- Demonstrated professionalism, accountability, and team-driven mindset aligned with company core values.
We significantly value our employees and believe in compensating each with a substantial benefits and compensation package including:
- Generous Medical, Dental, Vision, Life and Short-Term Disability coverage (Employer pays 100% of employee premiums)
- 401(k) Plan with Employer Contribution
- Profit Sharing and Bonus opportunities
- Voluntary ancillary plans including Life Insurance, Accident and Hospital coverage
- Paid Time Off and Paid Holidays
EXPORT CONTROL REQUIREMENTS:
This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
DRUG FREE WORKPLACE:
KP Aviation is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.
BENEFITS:
At KP Aviation, we aim to provide a comprehensive compensation package that stands out in the industry, helping us attract, engage, and retain top talent. Our package includes competitive base pay, health, dental, and vision insurance, life and short-term disability coverage, a 401k/retirement plan, paid time off and holidays, and much more.
EQUAL OPPORTUNITY EMPLOYER:
KP Aviation is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.