Information Technology Jobs in Euless, TX

Irving, Texas, TEAM BAILEY LLC

Domino's Team BAM! is looking for friendly & motivated people to join our team at our Domino's!

Responsibilities: Provide managerial assistance to the store's General Manager in running and implementing operating standards Counting inventory and supplies Ensure facility and equipment cleanliness based on company standards Efficient employee supervision Interviewing, hiring, and onboarding new team members Cleaning and maintenance of the store and its equipment Rotating commissary deliveries Other job duties, as needed

Minimum 18 years old Reliable transportation to and from work Full-Time work availability Previous management and/or quick service restaurant experience is a plus! Be able to work with minimal supervision Be able to motivate and build solid, cohesive teams Have strong communication and problem-solving skills

Pay & Benefits: Bonus Potential Paid Time Off Medical & Dental Insurance 401K Employee Discount Advancement opportunities

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. (\"Domino's Corporate\"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.

The Procurement Specialist is responsible for implementing contractual protections for the company and coordinating key project contracts focused on supporting safe and efficient operation of Vistra's Generation fleet. Tasks include leading sourcing events as well as facilitating the contracting and procurement processes. A solid knowledge of all aspects of the sourcing, contracting and procurement processes is required. The position is expected to work with key internal and external stakeholders to gather requirements, conduct spend analyses, perform market and supplier analysis, facilitate the bid/proposal process, develop and use supplier evaluation criteria, conduct negotiations, formulate purchase orders and contract documents, manage invoicing exceptions, and manage supplier performance including issue resolution. This position will also coordinate with internal customers to create sourcing strategies that deliver quantifiable savings.

• Draft and negotiate contracts, SOWs, etc. in Vistra's contracting tool, including managing the redlining process
• Facilitate internal stakeholder & legal review, resolving non-standard contract terms
• Manage contract documents on an ongoing basis contract expirations, renewals, amendments, terminations, etc.
• Maintain accurate contract data in contracting and purchasing tools
• Support PO creation and resolution of invoicing exceptions and guide buyers as needed
• Support of emergent procurement needs during after-hours/weekends/holidays on a rotating basis

• Lead sourcing events (bids, RFIs, RFPs) across categories
• Analyze spend and bids and develop cost savings estimates
• Work with key stakeholders and Category Managers to gather business and technical requirements
• Drive supplier selection process using score cards & assessing total cost of ownership
• Support and promote Vistra's supplier diversity program
• Incorporate safety into daily work ethic and buying decision process

• Team with Category Manager on strategies and contracting needs

• 5+ years of contracting/sourcing experience or other related experience
• Operational business knowledge, with understanding of sourcing, procurement, contracting and supplier management process
• Demonstrated ability to conduct the sourcing process including preparation activities & running e-sourcing events
• Demonstrated problem-solving and strong analytical skills
• Enthusiasm for driving optimum business outcomes
• Strong written and oral communication; ability to persuade others
• Demonstrated strong understanding of common contract Terms & Conditions, including practical and risk impacts of those terms
• Experienced in negotiation preparation and tactics
• Intermediate Microsoft office capabilities (Excel, Word)
• Ability to work with and manage confidential information
• Experience gained through college degree programs and/or certifications is applicable to above skills (CPM, CPSM, JD)

• Value delivered to the organization through multiple value levers (price savings, cost avoidance, etc.) as measured on an annualized and NPV basis
• Operational improvement (timely procurement of equipment, supplies and services, accurate data in contracting and purchasing systems, manage contract expirations & renewals)
• Inclusion of small and diverse suppliers as measured by inclusion of suppliers in bid opportunities and awards
• Managing own- and third-party safety performance by leveraging learning events to identify corrective actions

Job Family: Supply Chain

Company: Luminant Generation Company LLC

Locations: Royal Lane Office Texas

Patient Services Supervisors are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. Helps train, support, & lead other Patient Services Workers.

Job Responsibilities:

• Supervises Patient Services Workers during meal service. Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner. Visits patients to introduce the services of the Food and Nutrition Services Department.
• May obtain food preferences/dislikes from patients and/or family members.
• Communicate all patient food needs to the appropriate area of the Food and Nutrition Services Department.
• Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections.
• Maintains and adheres to all sanitation standards by following assigned cleaning schedules. Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor.
• Lead, train, and support Patient Services Workers in their roles supporting patients / residents.
• Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s).
• Maintains temperature logs for unit refrigerators and freezers.
• Understands therapeutic diets using established protocols and provides assistance as Supervisor if an error is observed.
• Assists the clinical staff in ensuring all patients' basic nutrition care needs are met.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications:

• Experience as a Patient Services Supervisor required
• Demonstrates leadership, interpersonal, communication skills, both written and verbal
• Requires strong organizational skills, accuracy, and attention to detail
• Must be able to speak, read, and write English. Bilingual abilities preferred, but not required.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

About Aramark:

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Location: Irving, TX, US, 75061

Nearest Major Market: Irving

Nearest Secondary Market: Dallas

Hearing Representative - Special Education Claims

Background on the Project:

A prestigious government agency is addressing the backlog of special education claims in New York City to ensure timely and fair resolution of disputes between parents and the city regarding educational plans for children with special needs. Recent rulings have emphasized the need for faster resolution of these claims and improvements in special education services and payment processes. This initiative requires dedicated attorneys to join the team and play a critical role in managing a high volume of cases and driving claims through the administrative process.

Role Overview:

Our client is seeking contract attorneys barred and in good standing in any state with 1+ years of litigation experience to Work Remotely on a 1 plus year assignment. As a Hearing Representative, you will represent our client throughout the entire special education claims process—from intake to resolution or settlement.

Pay Rates:

• 1 to 7 years of experience: $41.75/hour
• 7+ years of experience: $43.75/hour

Key Responsibilities:

• Case Management: Manage a high-volume caseload of 100–200 special education claims, ensuring timely and effective handling.
• Representation: Prepare for and/or litigate complex cases involving significant legal precedents, policy implications, or financial impact. Represent the agency in administrative hearings, pre-hearing conferences, and settlement negotiations.
• Administrative Process: Navigate procedural requirements and ensure compliance with federal and state education laws and regulations.
• Documentation: Prepare and review all necessary filings, agreements, and reports with accuracy and thoroughness.
• Settlement Negotiation: Work with parents, public advocacy groups, and opposing counsel to reach fair resolutions while negotiating claims for attorney’s fees.
• Training and Collaboration: Collaborate with special education specialists, technical experts, and attorneys; provide training to field staff and clinical staff on compliance with education laws.
• Research and Compliance: Analyze case law, gather evidence, and evaluate settlement demands. Provide guidance on compliance obligations to parents and students under hearing orders.

Required Qualifications:

• Bar Admission: Active bar license in good standing in any U.S. state.
• Litigation Experience: Minimum of 1+ years of recent litigation experience (more preferred).
• Tech Savvy: Strong proficiency in Microsoft Office Suite and ability to troubleshoot basic technical issues.
• Caseload Management: Proven ability to manage 100–200 cases concurrently.
• Timekeeping: Ability to log activities in 15-minute increments throughout the workday.
• Remote Work Skills: Dedicated workspace, reliable Wi-Fi, and comfort with virtual tools like Microsoft Teams and Outlook.
• Schedule Flexibility: Willingness to accommodate early morning hearings and work within Eastern Time Zone hours (7 AM–7 PM).
• Preferred Experience: Administrative Law, IEP/Special Education, Experience working for a government agency, Public Interest work, Settlement experience.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Working at Goosehead

We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.

Principal Duties and Responsibilities

• The primary responsibility of an Account Executive is to build a book of business through:
• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.

Licensing, Training, and Position Requirements:

• Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
• This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
• Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
• Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.

Benefits Summary

• Comprehensive health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave

Experience and Education

• Bachelor’s degree, 3.0 GPA preferred.
• Passing the state licensing exam, once hired
• Legally authorized to work the United States

Preferred Skills, Abilities, Soft Skill Factors

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, proactive, and ready to take initiative
• Strong time management
• Strong attention to detail and organization
• Results-driven and committed to continuous improvement
• High integrity and honest communication

Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners.

Job Summary

The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.

Principal Duties and Responsibilities

The primary responsibility of an Account Executive is to build a book of business through:

• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.

Experience and Education

• Passing the state licensing exam, once hired
• Legally authorized to work in the United States

Required Skills and Abilities

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, hands on, self-starter mindset that can do the work
• Strong time management
• Strong attention to detail and organization

Benefits Summary

• High quality voluntary health, vision, dental insurance programs
• Paid holidays, vacation, and sick leave
• Benefit offerings vary per agency*

This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

SERVPRO Team Shaw – Ranked #69 Fastest Growing Construction/Restoration Company in US by Inc 5000 and #2 Best Place to Work by Dallas Business Journal

SERVPRO Team Shaw is one of the largest SERVPROs in Texas and has grown from one location in 2019 to 30 locations today. We have grown 10x in the last 3 years and are looking to double in growth in near future. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. 

Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, Reconstruction and Capital Improvement Projects. If you have a sense of urgency and want to grow with a company that has seen 10x growth over the last 2 years, look no further and apply today!

As a Construction Claims Coordinator with SERVPRO, you will be responsible for ensuring the highest quality of service is provided to all customers, insurance partners, and internal teams. In this role, you will manage a wide range of administrative and communication functions that support the insurance claims process from start to finish. This position will work heavily within carrier portals, documentation systems, and in close partnership with Estimators, Project Managers, and Insurance Adjusters.

Key Responsibilities:

As a Construction Claims Coordinator, you will oversee essential file management and claims communication functions that keep insurance-related projects accurate, compliant, and moving forward efficiently.

In this role you will:

• Manage all claims documentation, uploading and organizing required photos, estimates, invoices, and notes.
• Work heavily within insurance carrier portals (XactAnalysis) to update job status and submit required documents.
• Manage mortgage company authorization regarding ACV and depreciation.
• Create PO's and work within our construction software to manage payments and expenses.
• Communicate professionally with insurance adjusters regarding approvals, supplements, missing information, and claim status.
• Assist Estimators and Project Managers by ensuring job files are complete and meet carrier guidelines.
• Track claim progress, approvals, payments, and outstanding items to keep files moving efficiently.
• Provide homeowners with timely updates on claim status, required documents, and next steps.
• Coordinate re-inspections, supplemental requests, and additional documentation between field teams and adjusters.
• Maintain accurate digital file organization for all mitigation and reconstruction claims.
• Support internal reporting and compliance requirements related to carrier scores, timelines, and file accuracy.

Schedule:

Monday - Friday, 8:00 AM – 5:00 PM

(Some overtime may be required)

Qualifications:

• 1–3 years of experience in insurance claims, restoration, construction administration, or related office support.
• Strong written and verbal communication skills.
• High attention to detail and accuracy in documentation.
• Ability to prioritize, multitask, and manage deadlines in a fast-paced environment.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Comfortable learning multiple software platforms and carrier portals.
• Strong customer service skills and professional phone/email presence.

Preferred Experience:

• Experience with restoration software (Xactimate, PSA/CAM, BuilderTrend, Company Cam, etc.).
• Prior work in insurance, claims management, construction coordination, or mitigation/reconstruction support.
• Familiarity with insurance carrier requirements, SLAs, and documentation standards.
• Understanding of restoration industry workflows is a plus.

Attributes for Success:

• Highly organized and detail-oriented.
• Strong communicator — clear, calm, and professional.
• Dependable with excellent follow-through.
• Able to stay calm under pressure and adapt quickly.
• Proactive about solving problems and closing gaps.
• Team-oriented with a positive, service-focused mindset.
• Comfortable juggling multiple open claims and deadlines.

Benefits:

• Medical, Dental, Vision Insurance
• Paid Time Off + Sick Leave
• 401K with Company Matching
• Professional Development & Training Opportunities
• Growth potential in a rapidly expanding company

Senior Director of Supply Chain

About the Role

This is a rare opportunity to step into a highly visible leadership role within a successful and growing organization. Dimora Brands continues to expand its footprint, product offerings, and operational capabilities, creating meaningful opportunities for leaders who want to make a lasting impact.

The Senior Director of Supply Chain will lead high-performing teams across a dynamic, multi-site network while operating within a flexible hybrid work environment. This role offers the ability to directly influence strategy, drive measurable operational improvements, and implement transformative change across the company. For an ambitious supply chain leader, this position provides significant executive exposure, cross-functional influence, and clear opportunities for continued advancement within a thriving organization.

About Dimora Brands

Dimora Brands is the parent company of industry-leading brands including Hardware Resources, Top Knobs, Wolf Home Products, Atlas Homewares, and Task Lighting. Across our portfolio, we design, engineer, manufacture, and distribute decorative and functional hardware, cabinet organizers, cabinets, wood products, and LED lighting solutions.

We proudly stock over 24,000 SKUs and ship same-day from strategically located distribution centers nationwide. Our success is driven by operational excellence, hard work, and a strong commitment to serving manufacturing, showroom, wholesale, retail, and e-commerce customers. At Dimora Brands, we foster a high-performance, team-oriented culture where leaders are empowered to build, innovate, and drive meaningful impact.

Position Summary

The Senior Director of Supply Chain is responsible for the strategic direction, performance, and continuous improvement of all end-to-end supply chain functions including:

• Logistics and Transportation
• Purchasing and Supplier Management
• Inventory Control and Optimization
• Quality Across the Global Supply Chain

This leader ensures alignment across Quality, Delivery, Cost, and Talent while driving standardized processes, strong financial performance, and best-in-class customer service across the enterprise. The role functions as a change agent and senior leadership partner, leading cross-functional initiatives that support company growth, scalability, and operational excellence.

Key Responsibilities

Supply Chain Leadership

• Provide strategic leadership across global logistics, transportation, inventory, and quality functions.
• Lead and develop functional teams.
• Serve as escalation point for supply chain and service performance risks.
• Align supply chain strategy with company growth, product roadmap, and customer service objectives.

Logistics & Transportation Strategy

• Direct and optimize global inbound freight, domestic distribution, and outbound customer shipments.
• Oversee carrier strategy, contract negotiations, and freight cost optimization across all modes (parcel, LTL, TL, OTR, ocean).
• Ensure compliance with import/export regulations, tariffs, and customs documentation.
• Lead logistics planning for DC start-ups, network expansions, and growth initiatives.
• Develop and manage freight budgets, cost controls, and variance reporting processes.

Purchasing & Supplier Strategy

• Develop and execute enterprise purchasing strategies aligned to cost, service, and inventory targets.
• Lead supplier relationship management, negotiations, and risk mitigation strategies.
• Partner with Product Management and Sales to align buying strategies with demand and product lifecycle planning.
• Monitor demand forecasts, market trends, and supply risks to support business continuity.
• Lead and develop purchasing teams and vendor performance programs.

Inventory & Network Optimization

• Establish network inventory strategy including safety stock models, turns improvement, and working capital optimization.
• Drive network balancing strategies across distribution centers.
• Implement systems, analytics, and reporting tools to improve inventory visibility and accuracy.
• Partner with Finance to optimize inventory investment and cost structure.

Quality & Supply Chain Integrity

• Lead enterprise quality strategy across suppliers, internal operations, and customer delivery.
• Oversee supplier quality performance, defect reduction programs, and cost recovery processes.
• Drive root cause analysis and corrective action using Lean / Six Sigma methodologies.
• Partner with Product Management, Purchasing, and Operations to prevent recurring quality issues.
• Establish quality metrics, reporting, and governance processes.

Financial & Performance Accountability

• Own supply chain operating budgets including freight, inventory, procurement, and network costs
• Establish enterprise KPI scorecards covering:
• Quality
• Service / Delivery
• Cost
• Inventory Performance
• Talent Development
• Identify performance gaps and lead corrective action with urgency and accountability.

Scope

• Manages all carrier relationships and negotiations
• Responsible for all transportation (LTL, TL, Parcel, Ocean Freight, Intermodal, Drayage, Customs)
• Accountable for Purchasing across all business units, Domestic and International
• Reports directly to the COO

Talent & Organizational Leadership

• Build and sustain a high-performance, accountability-driven culture.
• Develop leadership pipelines and succession plans across supply chain functions.
• Coach and mentor functional and site leaders.
• Drive cross-functional collaboration across Operations, Sales, Finance, Customer Service, Product Management, and Executive Leadership.

What Success Looks Like

• Fully integrated, high-performing end-to-end supply chain.
• Industry-leading service levels and customer satisfaction.
• Reduced landed cost and optimized working capital.
• Strong supplier performance and reduced quality defects.
• Standardized processes and scalable systems supporting growth.
• Engaged teams with strong leadership bench strength.

Qualifications

Experience

• 10+ years progressive leadership experience across supply chain, logistics, procurement, and operations.
• 5+ years leading global end-to-end supply chain.
• Strong background in carrier negotiations, inbound ocean freight, and domestic distribution.
• Demonstrated success leading Demand Planning and SIOP
• Experience implementing Lean, Six Sigma, or structured problem-solving methodologies preferred.
• Proven success managing large budgets and cost optimization programs.

Education

• Bachelor’s degree in Supply Chain, Logistics, Business, Engineering, or related field required.
• MBA or advanced degree, preferred

Skills & Competencies

• Senior leadership presence and change leadership capability
• Deep end-to-end supply chain expertise
• Strong financial and analytical acumen
• Advanced data-driven decision-making capability
• Lead by example work ethic
• Exceptional communication and stakeholder management skills
• Ability to lead in fast-paced, multi-site, high-growth environments

Additional Information

• Based at a Dimora Brands location (Dallas, Bossier, or Branchburg preferred).
• Minimal (10-15%) domestic travel required.
• Must conduct all company affairs in a professional and ethical manner.
• Post-offer background check and drug screen required.

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Summary:

An LVN/ LPN plays a crucial role in managing patient care and ensuring continuity of services. The Care Coordinator is responsible for making telephonic outreaches to members attributed to our value-based contacts. They support the ACO and CIN network providers and practices in successfully meeting quality improvement initiatives, monitoring standards of care and managing high risk multi morbidity patient populations across CHRISTUS Health ministries. The role focuses on improving quality care gaps, promoting preventive care, and improving patient outcomes.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Mentor, train and support the team of care coordinators, ensuring high-quality care and adherence to best practices. Assist with work assignments and development of new work processes as needed. Coordinate and assist with associate onboarding. Create education material for training.
• Monitor and ensure compliance with all regulatory requirements, organizational policies, standing delegated orders and protocols.
• Identify quality gaps and risk adjustment gaps. Participate in Quality Improvement Programs as indicated. Attend learning sessions and share information learned with team members. Assist in the development of tools, education, and workflow processes to assist the network in meeting CMS, ACO, documentation, and payor quality initiatives.
• Conducts internal review audits to facilitate feedback for documentation and efficiency of the care coordination team.
• Support Primary Care Providers and assist patients in scheduling preventative screenings and appropriate appointments. Maintain ongoing communication with healthcare providers through various tools and meetings.
• Monitor value-based care quality performance and pulls reports to identify open care gaps. Conducts telephonic outreach on behalf of providers to close care gaps & address medication adherence to facilitate star rating and quality performance.
• Providing counseling and health education to patients and families, using appropriate materials and standardized protocols. Serve as a subject matter expert in care transitions & quality metrics. Assist in educating practice staff on quality, payor, and government program requirements.
• Communicate resources and services available to patients through the continuum of care.
• Escalate health concerns to Primary Care providers and place referrals to appropriate care team members, i.e., Nurse Navigation, CHW, etc. Develop professional working relationships with ACO and CIN network providers, practice managers, and their staff to collaboratively manage follow-up care and improve overall health and wellness. Conduct in-person and virtual meetings with practice managers, staff, providers and managers to communicate program goals, results, and provide education.
• Document relevant, comprehensive information and data using standard assessment tools. Maintain patient chart compliance through proper documentation and updated: preventative screenings, medical history, medication, and immunizations.
• Unburden primary care providers by placing approved orders for labs and other screenings as per the Standing Delegated orders.
• Perform Transition of Care calls on patients transitioning from an inpatient stay to home, or emergency department encounter to identify the need for a follow-up appointment, community resource needs, scheduling follow-up appointments, reviewing discharge instructions, and medications. Utilizing clinical judgment and problem-solving skills to coordinate appropriate care with physicians and Nurse Navigation.
• Prepare and maintain Transitions of Care and Care Management reports and provide periodic updates to network leaders.
• Must have strong leadership, exceptional oral communication skills, strong organizational and analytical skills, ability to adapt to change and motivate a team.
• Must have a strong ability to multi-task and coordinate multiple projects.
• Perform other duties as assigned.

Job Requirements:

Education/Skills
• High School Diploma required.

Experience
• Minimum of 3 years of clinical or home health experience required.
• 5 years supporting value-based care programs, accountable care organizations, or HEDIS
• Knowledge of government programs (CMS), accountable care organizations (ACOs), HEDIS, and experience with payor cost sharing initiatives preferred.
• Knowledge of physician office practice operations and 3 years of experience in a physician practice is preferred.
• Proficiency in keyboarding and EHR systems, primarily Epic.

Licenses, Registrations, or Certifications
• LVN/ LPN in the state of employment and/or compact licensure required.

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time