Information Technology Jobs in Euless Texas Wfh
458 positions found — Page 4
location: TX_IG_4770 REGENT BLVD, Irving TX 75063
duration: 3 months
Shift/Time Zone:
6:30 AM-2:30 PM (CST) Tuesday-Saturday
- JOB SUMMARY:
- Perform the daily activities as described below. Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.
- JOB REQUIREMENTS:
- Sorting, and receiving specimens in the department.
- Performs routine instrument maintenance on some equipment.
- Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
- Preparing reagents and or media in the department.
- Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
- Performs QA/QC duties as assigned.
- Resolves pending lists.
- Finds missing samples.
- Decontaminates work areas.
- Performs weekly radioactive wipe tests.
- Maintains files for department records.
- Changes gas cylinders.
- Follows all PPE requirements and all safety regulations.
- Uses the laboratory computer system as well as operates PCs.
- Disposes of biohazardous material.
- Completes training and competency checklists as appropriate.
- This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.
Education: High school diploma or equivalent.
Medical assistant training helpful.
Math and science courses preferred.
Work Experience: None required
Special Requirements:
Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.
Must be able to retain information once learned.
Must interact with other coworkers, internal and external customers with courtesy and respect.
Key Word Search: laboratory, medical
Location: Irving TX, 75062
Duration: 6 Months ( Possible extension)
Description:
- Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide financial counseling services to clients. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation.
Essential Duties And Responsibilities:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Facilitate payment function, answer client queries on accounts, portfolios and records
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Guide callers through troubleshooting, navigating the company website or using the products or services
- Collaborate with other client services professionals and financial advisors to improve client experience
- Willingness to cross train in other operational functions beyond day-to-day assignment
- Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements
- Process team specific tasks as requested by the business.
- Utilize proprietary and external systems to evaluate complex issues and make critical thinking decisions
- Interface with teams and businesses resolve on-going issues and answer specific policy questions
- Provide support and work on special projects as requested
Qualification:
- Bachelor's degree
- 1-3 years of prior work experience in a relevant field.
- Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
- Highly organized with exceptional attention to detail and follow-through
- Strong ability to manage multiple projects with competing deadlines
- Proven analytical skills and problem solving ability
- Team player with positive attitude and strong work ethic
- Ability to work collaboratively with all levels of the organization
- Flexible and able to work well under pressure in a team environment
- Strong communication skills (written and verbal)
- Great active listening skills
- Exceptional interpersonal and rapport building skills
- Ability to work in a fast-paced environment
- Strong interest in client service/operations
- Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
- Analyst must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
- Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
Job Summary:
The Project Specialist supports project cost and financial control activities to ensure accurate and timely reporting. This role assists with budgets, change orders, earned value tracking, and project status reporting, and works with Project Managers, Branch Managers, and Regional Controllers to provide clear visibility into overall project performance.
Specific Role Responsibilities:
- Ensuring all project budgets are set up in Vista (ERP)
- Ensuring all project related costs are booked to the correct project, phase code and cost type each month.
- Ensuring all Purchase Orders are properly managed by the requestors.
- Ensure monthly accruals are made at month end to project cost
- Reviewing and auditing job cost on projects to ensure accuracy
- Ensuring all Change Orders on projects are executed and projected revenue, cost and gross profit numbers are updated in Vista each month
- Ensuring all projects are billed to clients weekly and/or monthly
- Ensuring scope, cost, and schedule risks are brought before the Project Managers to assist with their decision making.
Required Skills and Abilities:
- Experience with project accounting and cost control
- Construction Scheduling & Cost Control and/or Industrial Project Controls courses (preferred but not required)
- Hands-on exposure to tools like Primavera P6, MS Project, Excel/Power BI, and cost reporting (preferred but not required)
- Ability to review, interpret and organize data and information
- Understand financial terms and basic financial instruments (bonds; guarantees; payment security)
- Experience in Vista ERP beneficial
Essential Core Competencies:
- Financial Acumen: Demonstrates strong understanding of project accounting, job cost controls, accruals, revenue recognition, and gross profit management.
- ERP & Systems Proficiency: Proven ability to accurately set up, manage, and maintain project budgets, cost codes, and financial data within Vista (or similar ERP systems).
- Attention to Detail: Consistently ensures accuracy in job cost reporting, billing, accruals, and change order processing through thorough review and auditing practices.
- Ensures Accountability: Holds self and project stakeholders accountable for proper cost coding, purchase order management, and timely financial updates.
- Collaboration: Partners effectively with Project Managers, Operations, and Procurement to align financial data with project execution and decision-making.
- Communication: Clearly communicates financial insights, risks, and discrepancies related to scope, cost, and schedule to support informed project decisions.
- Risk Identification & Mitigation: Proactively identifies financial, scope, and schedule risks and escalates them to Project Managers to minimize project exposure.
- Drives Results: Ensures timely billing, accurate cost tracking, and updated financial projections to support strong project performance and profitability.
- Process Discipline: Follows and enforces established financial processes to ensure consistency, compliance, and audit readiness across all projects.
- Situational Adaptability: Adjusts priorities and approach to meet changing project demands, deadlines, and operational needs.
Education and Experience:
- Associate’s degree or equivalent industry experience required; Bachelor’s degree preferred.
- At least 1+ years of experience in project management, estimating, or sales within the construction or related industry preferred.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Ability to walk job sites as needed.
- May be required to travel to job sites or other locations as necessary.
Legal Disclaimer:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Penhall Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a))
This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Penhall Company reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.
We’re searching for a Remote Assistance Specialist who will play a crucial role in expanding the
remote operations team. This person will be responsible for safely monitoring and resolving trigger
requests from fleet vehicles across public roads and closed course testing sites.
- Respond to and resolve in a timely manner a variety of trigger requests from the autonomous vehicle
- Safely send remote commands to autonomous vehicles for on road and closed course testing
- Log real time feedback regarding autonomy and platform performance during testing, to be delivered to engineers
- Triage and review of remote assist workflows that are key to performance metrics and compliance
- Escalate operational blockers with suggested solutions
- Demonstrate positive impact by working on cross-functional projects as time permits
- Maintain up to date knowledge of how our self-driving technology works. Understand daily software and operational changes
- Work toward quantitative and qualitative goals that impact all of Vehicle Operations
- Interact with the public as an ambassador for the company
Required Qualifications:
- Ability to constantly focus on a laptop monitoring proprietary tooling to aid autonomous vehicle operations
- Excellent communication skills, both written and verbal
- Keen attention to detail
- Ability to prioritize and make strategic decisions proactively
- Consistent focus on safety
- Ability to think critically
- Willingness to learn every day
- Valid U.S. driver’s license with at least 5 years of driving history and a clean driving record, validated by MVR check
- Must pass initial and random drug and alcohol screenings
- 100% in office with the ability to travel as needed
- Available to work day or night shifts
- Ability to work early mornings or late nights, on rotating shifts
- Ability to work regular overtime and some weekends
Desired Qualifications
- Experience in operations, technology, customer service, or automotive field
- Proficient in G-Suite
- Command line interface experience
- Interest and aptitude for technology tools - apps, gaming, adobe creative suite, etc.
- Experience working in a collaborative environment - team player
Remote working/work at home options are available for this role.
Job Description
Why we are looking for you
We are seeking a dynamic and results-driven Account Executive to join our vibrant sales team! In this role, you will be the driving force behind expanding our client base,
This role is best suited for people who are passionate about helping small businesses grow, have a track record of sales excellence and are committed to building trusting relationships with restaurant owners. deliver tailored solutions, like cost effective online ordering solution with marketing automation and digital loyalty platform
This is an exciting opportunity for motivated professionals passionate about business development, technology sales, and making a tangible impact in a fast-paced environment.
How You'll Contribute
* Proactively identify and pursue new restaurant owners sales opportunities through warm calling, networking, and market research
* Build and maintain long-term relationships with clients by providing exceptional account management and support
* Conduct engaging presentations and product demonstrations to showcase our solutions' value propositions
* Collaborate with onboarding and marketing teams to develop targeted campaigns that generate leads and increase brand awareness
* Utilize hubspot or similar CRM tools to track sales activities, pipeline status, and customer interactions
* Analyze market trends and customer needs to tailor strategies that drive business growth and customer success
Skills & Experience
* 1-2 years of experience in B2B software sales , technology sales, or account management with a track record of meeting or exceeding targets
* Strong negotiation skills coupled with excellent communication and interpersonal abilities
* Demonstrated ability in business development, lead generation, and closing deals effectively
* Familiarity with hubspot or comparable CRM platforms for managing sales pipelines
* Knowledge of marketing strategies and analysis skills to identify opportunities and optimize outreach efforts
* Experience in technical sales or working with complex products is highly desirable
* Ability to engage in warm calling, cold outreach, and professional networking with confidence
* consultative, customer-first sales approach
Pay and benefits:
The salary for this role is from $55,000 K $75,000 K on-Target Earnings (50% first month client commission with uncapped commission),
Join us if you're ready to energize your career by driving impactful sales initiatives! We value proactive thinkers who thrive on building relationships, solving problems creatively, and leading the way in a competitive landscape. This is your chance to be part of an innovative team committed to excellence!
At , we believe in collaboration and connectivity
Benefits:
* Flexible schedule
* Professional development assistance
Application Question(s):
* How would you rate your proficiency in e-commerce and online ordering field
Experience:
* B2B sales: 1 year (Preferred)
* CRM software: 1 year (Preferred)
Assistant Project Manager
Construction | Chicago, IL | Hybrid Flexibility
A globally recognized Architecture, Engineering, and Construction firm is seeking an Assistant Project Manager to join their downtown Chicago office. This firm delivers complex, high profile projects across the United States and internationally, with a diverse portfolio including industrial, residential, commercial, education/public, mixed use, and hospitality developments valued up to $200M+.
This role offers the opportunity to support the delivery of large scale projects while working within a fully integrated AEC delivery model alongside architecture, engineering, and construction teams.
The Opportunity
- The Assistant Project Manager will support senior project leadership in the planning and execution of construction projects from preconstruction through completion. This role will assist with coordination across project teams, consultants, subcontractors, and clients to ensure projects are delivered safely, on schedule, and within budget.
- You will gain exposure to complex projects across multiple sectors while developing your leadership and project management capabilities within a collaborative AEC environment.
Key Responsibilities
- Support the planning and execution of construction projects valued up to $200M+.
- Assist in managing projects from preconstruction through project closeout.
- Coordinate with project managers, superintendents, project engineers, and subcontractors to maintain project progress.
- Work closely with internal architectural and engineering teams within the integrated AEC environment.
- Assist with project financial tracking including budgets, cost reporting, forecasting, and change management.
- Help maintain project schedules, documentation, and reporting.
- Support communication between clients, consultants, subcontractors, and internal teams.
- Participate in project meetings and assist in tracking action items and deliverables.
- Ensure project documentation complies with safety standards, contractual requirements, and company procedures.
Qualifications
- 2 to 6 years of construction project management experience.
- Experience supporting commercial, mixed use, residential, industrial, hospitality, or institutional construction projects preferred.
- Exposure to projects valued $10M to $100M+.
- Strong organizational and coordination skills.
- Ability to support project financials, schedules, and documentation.
- Excellent communication and teamwork capabilities.
- Bachelor's degree in Construction Management, Engineering, Architecture, or related field preferred.
Why Join
- Globally respected Architecture, Engineering, and Construction firm with an international project portfolio.
- Opportunity to work on complex projects across multiple sectors.
- Strong mentorship and career progression toward Project Manager and Senior Project Manager roles.
- Collaborative environment working alongside architecture and engineering teams in an integrated delivery model.
- Downtown Chicago office with a hybrid work schedule with 2 days work from home.
Remote working/work at home options are available for this role.
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
UM RN Appeals Coordinator - Work from HomeJob Description:
About Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job Description:
BroadPath, a Sagility Company, is hiring UM RN Appeals Coordinator to join our remote team! Claims Processors are responsible for the accurate and timely entry, review, and resolution of medical claims ranging from simple to moderately complex. This includes reviewing front-end claims and validating information submitted by patients or providers seeking reimbursement from the insurance company. All claim processing must align with CMS guidelines and client-specific policies and procedures.
Schedules, pay rates, and program details may vary based on business needs and client assignment.
Compensation Highlights
- Base Pay: up to $50 per hour
- Pay frequency: Weekly pay
Schedule Highlights
- Training Schedule: 2 weeks, Monday – Friday; 8:00 AM - 5:00 PM CST
- Production Schedule: Monday – Friday; 8:00 AM - 5:00 PM CST (Flexible)
Responsibilities
A. Performs necessary review to ensure compliance with HHSC and other regulatory entities
- Collaborate: Partners with the physician team to identify strategies for action and determine appropriate guideline citations or responses based on the category of denial
- Develop: Creates training materials and examples for nursing staff to enhance understanding of criteria application, benefit use, and the appeal, External Medical Review (EMR), and Fair Hearing processes
- Coordinate: Ensures continuity of care needs are met and advocates on behalf of Members and families for out-of-network authorization approvals
Implement: Identifies problems, barriers, and opportunities within processes and develops resolutions or revisions as needed - Evaluate: Conducts quarterly assessments of appeal status and program activities, preparing reports for both the State of Texas and internal review
- Analyze: Reviews requests against regulatory and decision-making guidelines and benefit allowances, implements actions in collaboration with the physician reviewer panel, and monitors timeliness, decision-making, and processing of appeals, EMRs, and State Fair Hearings in accordance with regulatory and accrediting standards
B. Performs all necessary communication and documentation functions
- Communicates with internal staff, Members/LARs, physicians, hospital representatives, and other
- Providers regarding case status, due process, rationale, and regulatory requirements
- Coordinates Fair Hearing requests through TIERS when a Member/LAR or Provider requests an EMR or Fair Hearing
- Utilizes an Independent Review Organization as needed for specialty or external reviews
- Oversees documentation and recordkeeping of all case communications in compliance with accrediting requirements
- Documents all activities and interactions in electronic and event tracking systems
Generates appeal determination letters as appropriate
C. Collaborates with clinical reviewers, medical directors, external physician reviewers, and network Providers
- Communicates with physicians on each case to establish the most appropriate course of action
- Provides education to nurse and therapist reviewers regarding appeal updates and process changes
- Maintains flexibility in scheduling, including evenings and weekends, to address pharmacy-related denials
- Educates physician reviewers and clinical review staff on managed care and Medicaid policies and procedures
D. Conducts staff and medical director audits on appeal activities
- Assists with appeal file preparation for NCQA file reviews
- Supports the development of corrective action plans based on trended audit findings
E. Provides data for internal and external reporting
- Analyzes quarterly trends in appeal types and sources
- Reports appeal activity, type, and resolution, ensuring timely communication standards are met
- Assists with state reporting in the required format and ensures timely submission to HHSC to avoid financial penalties
Knowledge and Skills
- Demonstrates proficiency in applying advanced principles, concepts, and techniques central to nursing and ancillary therapy services within managed care, with emphasis on complex pediatrics and obstetrics
- Ability to comprehensively assess Member and family medical needs, develop and implement plans of care, provide ongoing evaluation and monitoring, and deliver education to Members, families, Providers, and staff
- Exemplary verbal and written communication skills, with proficiency in computer operation, word processing programs, fax machines, photocopiers, and multi-line telephones
- Strong customer service orientation and advanced interpersonal communication skills with all levels of internal and external stakeholders, including medical staff, patients and families, clinical personnel, support staff, outside agencies, and community partners
Qualifications
- RN license in an eNLC (Enhanced Nurse Licensure Compact) state with multistate privileges
- 3+ years Nursing experience
- 1+ years’ Utilization Management experience
- Familiarity with medical terminology, utilization management guidelines, and clinical documentation standards
- Proficiency in Microsoft Office and experience working with healthcare systems or electronic medical records
- Strong organizational and time management skills with the ability to work independently
- Excellent written and verbal communication skills
At BroadPath, a Sagility Company, we believe that transparency, authenticity, and collaboration are the keys to building strong, connected remote teams. If you are someone who values open communication, connection, and teamwork, you will thrive in our environment where showing up authentically matters.
Benefits:
- Medical, Dental, and Vision coverage.
- Life Insurance.
- Short-Term and Long-Term Disability options.
- Flexible Spending Account (FSA).
- Employee Assistance Program.
- 401(k) with employer contribution.
- Paid Time Off (PTO).
- Tuition Reimbursement.
BroadPath, a Sagility Company, may conduct background checks, previous employment verifications, and education verifications, based on position requirements
Diversity Statement
At BroadPath, a Sagility Company, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!
Equal Employment Opportunity/Disability/Veterans
If you need accommodation due to a disability, please email us at . This information will be held in confidence and used only to determine an appropriate accommodation for the application process
BroadPath, a Sagility Company is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
Compensation: BroadPath a Sagility Company has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Location:
USAUnited States of AmericaRemote working/work at home options are available for this role.
Responsibilities: · Handle customer inquiries and complaints · Provide information about the products and services · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions · Develop and maintain a knowledge base of the evolving products and services Qualifications: · Previous experience in customer service, sales, or other related fields · Ability to build rapport with clients · Ability to prioritize and multitask · Positive and professional demeanor · Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential!
Remote working/work at home options are available for this role.
IRIS Consultant
JOB DESCRIPTION
Job Summary
Do you want a career where you build lasting relationships with the people you partner with? Do you want to make a difference in the lives of people with long-term health care needs? Then TMG wants to hear from you!
We're currently looking for someone with a social services or human services background to join our team. This is a remote position, where you will partner with people in your community who are enrolled in the Wisconsin IRIS Program and the TMG IRIS Consultant Agency. While your office will be home-based, you will have regularly scheduled visits with IRIS participants in their home and community.
As an IRIS Consultant (IC), you will build relationships with the people you partner with and help them navigate and get the most out of the Wisconsin IRIS program – a Medicaid long-term care option for older adults and people with disabilities. You can learn more about the IRIS program on the Wisconsin Department of Health Services website here . Together, you will identify the long-term care goals of the people enrolled in IRIS, and find creative ways to achieve those goals.
ICs play an important role in helping people of various backgrounds and abilities live the lives that they choose. In fact, people constantly tell us how supportive our ICs are and what a positive impact our ICs have had on their lives! Successful candidates for this position will be compassionate, genuine, resourceful partners with an eye for high quality work, and who are excited to work side-by side with people enrolled in IRIS.
As an IC, you will connect people to the resources available in their community. You will also help them develop customized IRIS plans for achieving their goals related to employment, housing, health, safety, community membership, transportation, and lasting relationships. While you will have a routine for the work that you do, no two days are alike!
TMG wants to find the best possible candidates, so we created this Realistic Job Preview to provide you with an inside look at the position and our organization. Find out more about the IRIS Consultant position by clicking on the link and then reviewing the job posting below.
TMG is committed to maintaining a diverse and inclusive workforce and prioritizes helping staff have a good work/life balance. Even though the position is remote, you'll have lots of support from your TMG team and coworkers across the organization. If this sounds like the job for you, apply today!
KNOWLEDGE/SKILLS/ABILITIES
- Required to meet in person with the IRIS participant a minimum of four times per year, with one required annual visit in the home of the participant. Because IRIS is a self-directed program, it is important for ICs to be available upon the request of the participant.
- Responsible for providing program orientation to new participants. During this time, participants will learn their rights and responsibilities as someone enrolled in the IRIS program, including verifying legal documents, completing employee paperwork and the responsible use of public dollars.
- Explore a broad view of the participant's life, including goals, important relationships, connections with the local community, interest in employment, awareness of the Self-Directed Personal Care option, and back-up support plans.
- Assist participants in identifying personal outcomes and ensure those outcomes are being met on an ongoing basis, all while staying within the participant's IRIS budget and within the requirements of the IRIS program determined by the Department of Health Services (DHS).
- Responsible for documenting all orientation and planning activities within the IRIS data system (WISITs) within 48 business hours of the visit with the participant.
- Research community resources and natural supports that will fit the individual outcomes for each participant and share that information with them as it becomes available.
- Responsible for documenting progress and changes as needed within the plan and the data system anytime a modification is requested by a participant.
- Budget Amendment or One-Time Expense paperwork may be required depending upon factors associated with the participant and their individual IRIS budget.
- Educate participants on how to read and interpret their monthly budget reports to ensure that participants operate within their budget. Being a liaison between the Fiscal Employer Agency and the IRIS Consultant Agency is also a large part of the position, which includes assisting participants with provider billing, seeking support brokers, tracking receipts, ensuring their workers are paid and mitigating areas of potential risk or conflicts of interest.
- Responsible to develop engaged and trusting relationships with participants and communicate program changes and compliance effectively.
- Responsible to maintain confidentiality and HIPPA compliance.
- Work collaboratively with other IRIS Consultant Agency staff in order to ensure a successful implementation of participants' plans.
- Attend in-person monthly team meetings with other ICs and their supervisor. In addition, weekly IC and IRIS Consultant Supervisor phone check-ins may occur, along with other duties as assigned.
Required Qualifications
• At least 2 years experience in health care, preferably in care coordination, and at least 1 year of experience serving target groups of the IRIS program (adults with intellectual/physical disabilities or older adults), or equivalent combination of relevant education and experience.
• Bachelor's degree in a social work, psychology, human services, counseling, nursing, special education, or a closely related field (or four years of commensurate experience if no degree).
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements unless otherwise required by law.
• Ability to develop positive and effective work relationships with coworkers, clients, participants, providers, regulatory agencies and vendors.
• Ability to work independently with minimal supervision and demonstrate self-motivation.
• Demonstrated knowledge of long-term care programs.
• Familiarity with principles of self-determination.
• Problem-solving and critical-thinking skills.
• Excellent time-management and prioritization skills.
• Ability to focus on multiple projects simultaneously and adapt to change.
• Ability to develop and maintain professional relationships and work through challenging situations.
• Comfortable working within a variety of settings with ability to adjust style as needed to work with diverse populations, various personalities, and personal situations.
• Demonstrated knowledge of community resources.
• Proactive and detail-oriented.
• Excellent verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
#PJHS
#HTF
Pay Range: $19.84 - $38.69 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Remote working/work at home options are available for this role.
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Healthcare Customer Service Specialist - Work from HomeJob Description:
BroadPath a Sagility Company is hiring experienced Healthcare Customer Service Specialists to join our remote team! These roles support healthcare members, patients, and providers by handling inbound and outbound calls, resolving inquiries, scheduling services, and ensuring a positive, professional experience.
We are looking for customer focused professionals with healthcare, insurance, or call center experience who can adapt quickly, communicate clearly, and deliver exceptional service.
Compensation Highlights
- Base Pay: Starting at $14 per hour for training, with an increase after transitioning to production
- Pay frequency: Weekly pay
Schedule Highlights
- Schedules can fall between the hours of 8:00 AM - 9:00 PM Eastern Time and will be assigned based on business needs
Responsibilities
- Answer inbound calls and place outbound calls to assist members or patients with inquiries, benefits, scheduling, and service coordination
- Provide accurate information about health plan benefits, eligibility, and coverage
- Schedule, reschedule, and confirm appointments with healthcare providers
- Process referrals, authorizations, prescription renewals, and other requests
- Assist members or patients with claims questions, billing inquiries, and account updates
- Review insurance or plan eligibility and update records in the system
- Maintain accurate documentation in electronic systems, including EMR or CRM tools
- Communicate with providers and internal teams via phone, secure messaging, or email
- Protect member and patient confidentiality and follow HIPAA or applicable privacy guidelines
- Escalate complex issues to the appropriate team or supervisor for resolution
Qualifications
- High School Diploma or equivalent
- 1+ year of call center customer service experience handling high call volume
- 1+ year of healthcare or health insurance experience (member services, patient services, provider services, benefits support, or similar)
- Previous job tenure of at least 6 months per role, reflecting stability and reliability
- Knowledge of privacy regulations and the ability to manage sensitive customer and account information with discretion, ensuring full compliance in a remote work environment
- Strong verbal and written communication skills
- Ability to navigate multiple systems and maintain accuracy while handling calls
- Comfortable working in a remote environment with a designated, private workspace
- Demonstrated stable work history with a track record of reliability
- Commitment to a long-term role and building a career with the organization
- Reliable high-speed internet
Preferred Qualifications
- Experience with appointment scheduling or benefits inquiries
- Familiarity with electronic medical records (EMR) or customer relationship management (CRM) systems
- Experience with EPIC, Facets, or similar applications
- Knowledge of medical and/or insurance terminology
At BroadPath a Sagility Company, we believe that transparency, authenticity, and collaboration are the keys to building strong, connected remote teams. Being on camera is an integral part of our culture. It is how we build relationships, share ideas, and stay engaged. If you are someone who values open communication, connection, and teamwork, you will thrive in our environment where showing up authentically matters.
What to Expect:
- On-camera participation during interviews, training, team meetings, and regular check-ins.
- Face-to-face discussions sparking collaboration and engagement
- A supportive atmosphere where you can express yourself openly and be part of a team that values your contributions.
Benefits:
- Medical, Dental, and Vision coverage.
- Life Insurance.
- Short-Term and Long-Term Disability options.
- Flexible Spending Account (FSA).
- Employee Assistance Program.
- 401(k) with employer contribution.
- Paid Time Off (PTO).
- Tuition Reimbursement.
BroadPath a Sagility Company may conduct background checks, previous employment verifications, and education verifications, based on position requirements
Diversity Statement
At BroadPath a Sagility Company, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!
Equal Employment Opportunity/Disability/Veterans
If you need accommodation due to a disability, please email us at . This information will be held in confidence and used only to determine an appropriate accommodation for the application process
BroadPath a Sagility Company is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
Compensation: BroadPath a Sagility Company has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Location:
USAUnited States of AmericaRemote working/work at home options are available for this role.