Information Technology Jobs in Eugene Or Remote
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- $31.48 Hourly About the Position Do you have a passion and dedication to caring and advocating for your community and our patients? Do you find yourself energized and engaged when working in an evolving and challenging environment with a focus on continuous improvement? If so, we have an exciting opportunity for you to join a talented and passionate team! The Medical Assistant position will include the following: rooming patients, vital signs, point of care testing, collecting and packaging lab specimens, phlebotomy, vaccine administration, documenting and ordering labs in EMR, drug assistance applications, prior authorization applications and supporting provider with procedures.
About the Division At Lane County Health & Human Services, we believe healthy people are the foundation of healthy communities.
The Community Health Centers of Lane County provide affordable primary care for the whole family – infants, children, adolescents, adults, and seniors – as well as integrated behavioral health, alternative services such as acupuncture, and preventative dental services.
At Community Health Centers, we focus on integrated care that values the whole person.
Our services encompass not only treatment and prevention of illness, but also health education and behavioral health services.
At Lane County Community Health Centers we have adopted a model of primary care called Patient Centered Medical Home.
Our services are organized around care teams who work collaboratively to support our patients.
Our integrated care teams include primary care providers, nurses, medical assistants, patient care coordinators and behavioral health specialists.
This model of primary care prioritizes the patient, who has increased access to other services beyond general medical care at our clinics.
Our care teams also help patients reach their optimal health status by addressing social determinants of health barriers to care such as transportation, food insecurity, or housing.
*While this position is posted for a primary location it will require the ability to float to our other clinics as needed to provide coverage, training and support.
** Please note
- travel between all of our clinic locations will be required during on-boarding and training period.
** Click here to learn more about the Community Health Centers of Lane County! Schedule: Monday
- Friday; 8:00am
- 5:00pm
*This is an AFSCME represented position
* Medical Assistant 1 Training & Experience: Graduation from high school or equivalent; and Graduation from an accredited Medical Assistant program.
Certification able to be obtained within sixty (60) days of hire.
No Medical Assistant experience necessary.
Medical Assistant 2 Training & Experience: Graduation from high school or equivalent; and Graduation from an accredited Medical Assistant program or equivalent job experience.
Certification required at the time of hire.
One year of Medical Assistant experience.
Any combination of experience and training that provides the required knowledge and abilities is qualifying.
Certification Requirements: Please note the following is required when submitting credentialing documents: Medical Assistant Certification through a nationally recognized certification program (copy of original or web document) Current BLS/CPR (copy of original is fine) Diploma (copy of original is fine) Note date of birth and social security number when submitting credentialing documents Valid Photo ID
** Please provide your resume.
Notes: This position is subject to a full criminal offender information record check.
Offers of employment are contingent upon consenting to and successfully passing a drug screening test.
Please note that as part of the screening process Lane County will verify license and certification status.
DRIVER’S LICENSE Must be in possession of a valid driver's license at time of application, and a valid Oregon Driver's license by time of appointment.
Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description.
We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background.
The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications.
If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Job Classifications
- Lane County Selection Process Equal Employment Opportunity Lane County is an Equal Opportunity Employer.
We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace.
All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
Strategic Plan In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.
The 2 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County.
To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities.
We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.
Trauma Informed Care Statement Lane County Health & Human Services is committed to providing Trauma Informed Care.
As an organization, we recognize that many of the people we serve have experienced trauma, either currently, recently or in their past.
Our agency is dedicated to incorporating an understanding of trauma, both with our clients and with each other.
Our employees receive ongoing training to develop or deepen their understanding of trauma and its impacts.
Veteran Preference Information
Salary: $80,000
- $120,000 per year A bit about us: Founded over seven decades ago and based in Bend, with other offices across Oregon, we are a dynamic public accounting firm focused on empowering our professionals to find purpose and growth in their work.
We offer the resources of a large firm with the supportive, close-knit culture of a local team—encouraging collaboration, mentorship, and individualized career development paths.
Why join us? Competitive Compensation 401(k) Comprehensive Benefits: Medical, Dental, Vision, Life Insurance Generous PTO & Paid Holidays Hybrid Work Flexibility Professional Growth: Explore niche service areas with mentorship and tailored career planning Collaborative Work Environment: Over 110 professionals across three Oregon offices fostering a friendly, team-oriented culture Job Details Key Responsibilities and Duties: Prepare and review federal and state tax returns for individuals, partnerships, corporations, and S-corporations (1040, 1065, 1120, 1120S) Conduct tax projections and planning for clients to optimize financial outcomes Research complex tax issues and provide recommendations Manage multiple client engagements and deadlines simultaneously Collaborate with peers and partners to deliver high-quality client service Develop relationships with clients through proactive communication and advisory support Identify opportunities for process improvement and efficiency in tax preparation workflows Qualifications Needed: Active CPA License required Bachelor’s degree in Accounting, Finance, or related field Minimum 4 years of public accounting experience focused on tax preparation Strong background preparing returns for individuals, partnerships, and corporations Experience with privately held businesses and individual clients Industry experience in construction, healthcare, manufacturing, or small business a plus Experience with trusts, estates, and nonprofit (990) returns is beneficial Proven ability to manage client relationships and work collaboratively in a team environment Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
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We’re seeking proactive and independent individuals interested in learning how to earn money online. This opportunity is ideal for those who want a self-directed, flexible way to build extra income.
You’ll receive full access to information and resources that explain tested earning methods and how to manage them efficiently.
Responsibilities:
Complete introductory learning materials
Apply recommended online income methods
Track results and refine your approach over time
Stay consistent and goal-focused
Requirements:
A laptop or smartphone with internet access
Ability to follow instructions independently
Good communication and organisation
Motivation to take initiative
Benefits:
Fully remote
No fixed hours or contracts
Flexible entry-level opportunity
Support materials provided
Remote working/work at home options are available for this role.
Here, it's all about great collabs, ambition, and results but most importantly, we grow here, and we enjoy here.
We're searching for that special someone — a driven, talented individual to join our innovative media sales team.
In this role, you'll engage with new and existing clients and show them how our innovative media solutions can amplify their brands and deliver measurable success.
If you're energized by building relationships, closing deals, and making an impact, we'd love to hear from you.
Sound like the right fit? Check out the checklist below and if it sounds like you, hit 'Apply Now' and let's chat.
Your Day-to-Day (aka the Playbook) Help Brands Thrive: Join our media sales team and play a pivotal role in helping brands and companies grow.
By identifying new opportunities, building strong client relationships, and delivering impactful solutions, you'll showcase how our multi-media content platforms and digital assets can drive meaningful results for our partners.
Your focus will be on helping clients achieve their goals, ensuring that every campaign is a success.
When our clients win, we win—and we believe in celebrating those victories together! Make Connections: Embrace your powers of persuasion and make every handshake and meeting count! Every interaction is a chance to build a genuine connection and show clients how we can help them succeed.
You're not just selling; you're building partnerships.
You're helping businesses find the right audience in the right place at the right time.
When we say One Partner, Endless Possibilities, we mean it! Be A Trusted Guide: In this role, you'll connect with clients on a human level, understand their unique needs, and craft tailored sales and marketing solutions that deliver results.
As their trusted advisor, you'll help them navigate the ever-evolving marketing landscape, ensuring every step of the journey is planned with care and precision.
Shake Things Up: Bring your creativity and fresh ideas to the table! We're looking for someone who challenges the status quo, embraces innovation, and finds new ways to connect with our audience.
Your contributions will help elevate our brand and drive meaningful results for your clients.
Join us and Conquer the Media Landscape: You'll be part of a dedicated team of A1 media sales professionals, committed to achieving market leadership.
Together, we amplify our impact, deliver exceptional outcomes, and help our clients succeed in ways that truly matter.
Identify Emerging Opportunities: It's about being able to see what others can't, anticipating market shifts, analyzing data and predicting the next big thing.
Your insights will position our clients and AMP for long-term success.
What We're Looking For Proven Sales Ability (or an Unstoppable Desire to Learn) Whether you're a seasoned sales professional or just getting started, we value your drive, energy, and passion for achieving results.
Strong Communication Skills: You're a natural at building relationships and communicating effectively.
Proficiency with digital tools and applications is a must.
A Passion for helping Others: You're committed to understanding clients' needs, providing top-notch customer service and making a difference.
You're not just selling a product; you're providing a solution.
A Competitive Spirit: Do you get a little boost when you achieve a goal (especially if it was a tough one)? We love that for you (and us)! We want someone who's driven to excel but also knows how to celebrate the victories (big and small) with their team.
That drive makes you a valuable part of our organization.
A Willingness to Grow: Do you thrive in environments where you're always learning something new? Excellent, you'll fit right in! The media world is constantly evolving, and the ability to learn, adapt, and embrace challenges in a fast-paced, digital-first environment is key.
The Practical Stuff A valid driver's license, up-to-date insurance, and reliable transportation are necessary for connecting with clients in your community.
Why Join AMP Sales & Marketing Solutions? / The Reasons You Should Hit 'Apply Now' Serious Work, Seriously Cool People: Be part of a dynamic team that values creativity, collaboration, and fun! We are all for work that is rewarding.
The Compensation Package: We offer a base salary, commission structure, and benefits package designed to support your success and well-being.
Happy employees don't stage rebellions! ;) We Make a Real Difference (Not Just Talk About It): At AMP, we help local businesses thrive through advertising strategies that create tangible impacts.
Our media sales specialist isn't just selling ads; they're the boots on the ground, making a real difference where it counts.
(And yes, it feels pretty good.) Top-Notch Training and Support: We're not the kind of company that hires you and then disappears into the corporate abyss.
We carefully select candidates for a cohort-based training program, where you'll join a group of sales professionals from all over the country.
From onboarding to ongoing mentorship, we invest in your success with training programs that set you up for long-term growth.
Career Growth Opportunities: We believe in investing in you.
That's why you'll have access to training, mentorship, and career advancement opportunities to help you thrive.
We are a leader in our industry, flexing our local charm and national muscle, providing you with options to amplify your career in your local market or join one of our AMP Sales & Marketing Solutions teams in another city.
Comprehensive Media Education (We Are Your Power Source!): New to the industry? We've got you covered with training programs that turn curiosity into expertise.
AMP is us.
It's you.
It isn't just a name; it's a mission.
A promise to amplify our reach, amplify our innovation, and most importantly, amplify you.
If you're ready to grow your career and help businesses achieve their goals, we'd love to hear from you.
EEO AND INCLUSIVITY Sinclair is proud to be an equal opportunity employer and a drug free workplace.
Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
Here, it's all about great collabs, ambition, and results but most importantly, we grow here, and we enjoy here.
We're searching for that special someone — a driven, talented individual to join our innovative media sales and marketing solutions team.
In this role, you'll engage with new and existing clients and show them how our innovative media solutions can amplify their brands and deliver measurable success.
If you're energized by building relationships, closing deals, and making an impact, we'd love to hear from you.
Sound like the right fit? Check out the checklist below and if it sounds like you, hit 'Apply Now' and let's chat.
Your Day-to-Day (aka the Playbook) o Help Us Thrive: You'll be at the forefront of our efforts to amplify our sales strategies and elevate our market presence.
Your main mission will be to lead our sales team to new heights while fostering a culture of success and motivation.
We believe that with the right guidance, our team can achieve remarkable results, and that's where you come in.
Your success is our success, and we believe in celebrating wins! o Results-Driven: Amplify our media sales efforts by managing the sales team to implement local sales and marketing strategies to attract, grow and retain business, showcase opportunities and deliver results across our multi-media content platforms and digital assets.
o Strategic Planning: You'll develop and implement cutting edge sales and marketing plans that not only amplify our reach but also align with our company goals.
o Team Leadership: Leading a team of sales professionals is no small feat! You'll mentor and inspire them to hit and exceed their targets while cultivating a collaborative environment.
o Market Analysis: Keeping an eye on market trends and customer needs is essential.
You'll identify new opportunities for expansion and growth, ensuring we stay ahead of the competition.
o Authentic Relationships: Building strong, lasting relationships with key clients is crucial.
You'll be the face of our brand, amplifying customer satisfaction and loyalty through excellent service.
o Dynamic Oversight: You'll track sales performance metrics and provide insightful reports to senior management, helping us make data-driven decisions.
What We're Looking For o Proven Sales Ability: We're looking for someone with experience in sales management or someone fully ready to take their next career step in sales leadership, ideally in a media-related industry.
We value your drive, energy, and passion for achieving results.
o High-Impact: A passion for achieving sales goals and a results-driven mindset will set you apart.
We want someone who's excited to push boundaries in a digital first environment and make an impact.
o Strong Communication Skills: You're a natural at building relationships, negotiating and communicating effectively.
Proficiency with digital tools and applications is a must.
o A Passion for Leading Others: You should be able to inspire your team, amplify their strengths while guiding them toward our collective goals, and make a difference.
o A Willingness to Grow: Do you thrive in transformative environments? Excellent, you'll fit right in! The media world is constantly evolving, and the ability to learn, adapt, and embrace challenges in a fast-paced, digital-first environment is key.
The Practical Stuff o A valid driver's license, up-to-date insurance, and reliable transportation are necessary for connecting with clients in your community.
Why Join AMP Sales & Marketing Solutions? / The Reasons You Should Hit 'Apply Now' o Serious Work, Seriously Cool People: Be part of an agile team that values creativity, collaboration, and fun! We are all for work that is rewarding.
o The Compensation Package: Enjoy a competitive base salary with an enticing results-based bonus structure that rewards your hard work.
Our people love our benefits package.
o We Make a Real Difference (Not Just Talk About It): At AMP Sales & Marketing Solutions, we help local businesses thrive through advertising strategies that create tangible impacts.
Our media sales team isn't just selling ads; they're the boots on the ground, making a real difference where it counts.
(And yes, it feels pretty good.) o Career Growth Opportunities: We believe in investing in you.
That's why you'll have access to training, mentorship, and career advancement opportunities to help you thrive.
We are a leader in our industry, flexing our local charm and national muscle, to provide you with options to amplify your career in your local market or join one of our AMP Sales & Marketing Solutions teams in another city.
AMP is us.
It's you.
It isn't just a name; it's a mission.
A promise to amplify our reach, amplify our innovation, and most importantly, amplify you.
If you're ready to grow your career and help businesses achieve their goals, we'd love to hear from you.
EEO AND INCLUSIVITY Sinclair is proud to be an equal opportunity employer and a drug free workplace.
Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
The Allegheny Health Network (AHN) Psychiatry & Behavioral Health Institute is seeking a motivated psychiatrist eager to work at the forefront of behavioral health care as we continue growing our presence in the Erie region. AHN will support the continued expansion of your skillset as you build a patient panel with myriad diagnoses or craft a sub-specialty niche. Join a vertically integrated fiscal and clinical delivery system that is revolutionizing behavioral health service models, providing evidence-based treatments, and measurement-based care.
Highlights:
- Flexible, hybrid options for in-person and virtual work
- Bi-monthly, multidisciplinary treatment team meetings which include peer case consultation
- Onsite opportunity for interventional psychiatry with transcranial magnetic stimulation (TMS)
- Continuing Medical Education (CME) allowance: $3500 and five paid CME days annually
- Emphasis on collaboration between behavioral health disciplines, including psychiatry and psychology, within the Institute
- Weekly Grand Rounds with free CME offerings
- Opportunities to train and supervise advanced practice providers (APPs), psychiatry residents, medical students, and APP students
Qualifications:
- Completion of ACGME approved Psychiatry residency program
- Board eligible/board certified in Psychiatry
- Doctor of Medicine (MD) or Doctor of Osteopathy (DO)
- Licensed in the state of Pennsylvania prior to employment
AHN Proudly Offers
- Competitive salary and comprehensive medical benefits
- Sign-on bonus
- CME allowance
- EY Financial Planning Services – student loan, PSLF assistance
- Retirement plans; vested immediately in 401K, 457B.
- Malpractice insurance with tail coverage
- A diverse & inclusive workforce with respective loan repayment for qualified candidates
Why Erie?
Located directly on one of our Great Lakes, Erie is home to Presque Isle State Park offering 7 miles of beaches, 14 miles of trails, and endless water activities. Enjoy our local wineries and breweries, diverse eateries and ski resorts. The city has become home to a variety of educational institutions including top ranked school system. Benefit from the area’s low cost of living and international airport. Erie’s cultural scene and diverse job market make it an ideal place for healthcare professionals to grow.
Why Saint Vincent Hospital?
Nationally recognized for innovative practices and quality care, Allegheny Health Network is one of the largest healthcare systems serving Western PA. AHN’s Saint Vincent Hospital is a 350- bed tertiary care hospital currently serving the tristate area. Our facilities are equipped with state-of-the-art technology and robotic capabilities. Saint Vincent Hospital has been proud to open a brand new 39-bed Emergency Department, on-site Cancer Institute facility, four state-of-the art 700 sq. ft. Operating Rooms and more! Recently voted Erie’s Choice as the ‘Best Hospital’ and ‘Best Place to Work’, AHN Saint Vincent continues to shine in its commitment to its employees and the Erie community.
Email your CV and direct inquiries to:
Carissa Johnston | Physician Recruiter
Remote working/work at home options are available for this role.
Hybrid: 2 days remote, 3 days onsite
Schedule: Monday - Friday 9 AM - 5:30 PM
Requirements:
- 5+ years' work experience and advanced knowledge of Cisco CUBE troubleshooting and configuration
- 5+ years' experience and advanced knowledge of Oracle eSBC/ECB is a major plus or substitute for CUBE experience
- 5+ years' work experience and advanced knowledge of Cisco Unified Communications Manager call control and routing
- 3+ years' work experience with Microsoft Teams Calling over Direct Routing and configuration of shared line resources accounts
- Troubleshooting SIP messaging
- Understanding and configuration of cloud contact centers
- Project management within the ability to lead projects independently
- Mentoring of junior engineers
- Management of service ticket queues
Job Description: South Florida's leading healthcare system is seeking a Lead Telecom Engineer to join their team. This person will be working within the Infrastructure organization helping support the design, implementing, troubleshooting and management of complex voice and data networks. Their day to day will consist of operational and troubleshooting of requests in the backend systems, making sure call logs are working correctly, and optimization through services. They will help support the project base for 2026 and 2027 pipeline. The main tools and technologies required are Cisco CUBE, Oracle eSBC/ECB, Cisco Unified Communications Manager, and Microsoft Teams for direct routing and configuration. Additionally, this person will be helping mentor and lead junior engineers through projects and also overseeing project workload.
Salary: $80-110k (Based on experience, education, certifications)
Remote working/work at home options are available for this role.
Digital Content Specialist II (Hybrid)
Chicago, IL
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Digital Content Specialist II on our Digital Marketing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Digital Content Specialist II, you will support UX copywriting and content
across AMA's digital platforms, with a primary focus on FREIDA, a platform that
helps medical students search for and evaluate residency programs. The role contributes
to the creation of specialty-specific informational content, user-facing copy,
and messaging that helps guide medical students, residents, and physicians
through critical career decisions. Working under established UX and content
standards, this role applies UX writing best practices to improve clarity,
engagement, and usability. The position works closely with product, UX, and
marketing teams to ensure content is consistent, effective, and aligned with
the overall member experience.
RESPONSIBILITIES:
Writing and Content Development
- Write comprehensive Q&A content for individual medical specialties within the FREIDA Specialty Guide
- Develop and maintain informational content across FREIDA resources, including the Residency Guide and student-facing guidance materials
- Develop copy for the Program Director Portal, including guidance, instructions, and resource content
- Create push notifications, alert banners, and promotional messaging to support engagement and highlight key deadlines and seasonal activities
- Collaborate with medical education stakeholders to ensure content accuracy and clinical appropriateness
FREIDA Content
- Create clear, concise, and user-centered copy for FREIDA and AMA digital properties that support the FREIDA experience, including AMAone and related join/renew and sign-in flows
- Write and optimize UX copy for onboarding sequences, navigation, error states, and transactional touchpoints
- Work on landing page and member-facing content that supports usability and conversion goals
- Collaborate with UX designers to integrate copy early in the design process and support effective content-design collaboration
- Conduct content audits and contribute recommendations to improve clarity and usability
User Insight and Industry Awareness
- Develop an understanding of medical student, resident, and physician behaviors to inform content strategy and UX copy decisions
- Apply user insight and evolving UX and healthcare education trends to support product, design, and marketing initiatives
- Refine content based on user feedback, observed behavior, and performance data
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in English, Communications, Journalism, Marketing, or a related field required
- Ability to translate complex or regulated information into clear, user-centered language
- Experience collaborating with product, design, and marketing teams through content contributions
- Experience supporting content standards, including voice, tone, and style guidelines
- Comfort presenting recommendations and incorporating stakeholder feedback
- Hands-on experience with enterprise CMS platforms, preferably Drupal, and collaboration tools including JIRA, Confluence, Asana and Figma
- Working knowledge of Google Analytics and Power BI to inform content improvements
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $74,160-$98,318. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Assistant Commercial Lines Account Manager - Hybrid - Los Angeles, CA
The Company:
Are you a Property & Casualty professional with knowledge of Commercial Insurance, ready to join a growing agency? Join a leading insurance brokerage in Los Angeles, looking to invest in its people and help your continuous growth in the industry. This is the perfect opportunity for you to join the Commercial Lines team and provide dedicated support to Account Managers and clients.
The Compensation and Benefits:
- Salary ranges from $55,000 - $75,000, depending on your experience
- A full suite of benefits that include health, dental, vision, & life insurance
- 401(k) plan
- Hybrid Schedule after a dedicated training period
- Company-supported continued education
The Qualifications Needed to Thrive:
- Active Property & Casualty license
- 3-5 years of Commercial Insurance experience, preferably in a retail brokerage
- Proficiency with AMS360 is required
- In-depth knowledge of various insurance coverages, products, and agency procedures
The Key Responsibilities will include:
- Provide helpful and professional service and insurance needs to Account Managers and clients
- Process binder requests, endorsements, policies, etc.
- Verify critical information for file documentation: premiums, policy numbers, claims reports, forms, etc.
- Provide exceptional customer service via phone and email
- Provide knowledgeable answers to questions about the product, pricing, and availability
- Collaborate with internal departments to meet customers' needs
Apply Now!
Why Work with Insurance Relief?
We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities. Give us a call to hear about all of the other opportunities we have available.
Remote working/work at home options are available for this role.
Chevron Federal Credit Union is one of the top-run credit unions in the country and one of the largest, with $5 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:
- Bonus/incentives for all regular employees
- 401(k) with 8% company contribution
- Medical, dental, and vision insurance for employees and dependents paid at 80%
- PTO and paid sabbaticals
- Tuition reimbursement
General Summary Works alternately in two member service environments, branch and Call Center, to deliver highly accurate, consistent, friendly, and professional service. Responsible for processing financial transactions, responding to inquiries, fulfilling requests, and troubleshooting concerns. Determines member needs and recommends products and services by having conversations to deepen member relationships. Effectively and accurately utilize Credit Union's systems and resources.
Position Duties & Functions
- Performs general and vault teller functions such as receiving and cashing checks and cash for deposits, examining checks for endorsements, accepting and processing loan payments, cashing checks, and paying out money.
- Keeps records of money and negotiable instruments involved in financial transactions, entering transactions into computer.
- Balances currency, coin, and checks.
- Processes non-monetary mail transactions including deposit verifications, address changes, check orders, statement questions, requests for copies, etc.
- Processes membership applications and collects initial deposits.
- As needed, removes deposits, counts and balances, and replenishes cash in automated teller machines and express drop boxes.
- Identifies member needs by reviewing account data and promotes new and additional products and services to enhance members' financial satisfaction. Completes a member profile questionnaire during member interactions.
- Identifies sales prospects and follows up on leads to adhere to both individual and branch sales targets as assigned.
- Participates in Business Development events and actively solicits new memberships and promotes additional products and services to existing members.
- Provides information on all Credit Union services, counsels members and prospective members in person or by phone on membership requirements and provides information on all savings and consumer loan products.
- Recognizes and identifies member's deposit and loan needs demonstrating through understanding of all consumer loan products.
- Performs daily branch duties and responsibilities as assigned by manager.
- Assists with monthly audits and reviews branch reports as assigned.
Core Call Center Functions
- Assesses caller needs and provides information to members and potential members on Credit Union membership, products and services, and other pertinent Credit Union information.
- Handles complex member requests and works in multiple workgroups, including Lending, ATM/Debit Card, Online/Mobile Banking, Foreign Currency, Wires and Outbound Service Calls.
- Processes all financial and account maintenance transactions performed by the Call Center such as fee reversals, transfers, check disbursements, loan payments, address and contact updates, check orders, stop payments, overdraft protection options, and automatic payment solutions. Proficient in sending information and form requests via secure electronic methods.
- Proactively engages member interest in Credit Union products and services. Demonstrates a strong working knowledge and creates the opportunity to make referrals or opens additional accounts.
- Educates members on how to reach financial goals, complex procedures, and self-serve options.
- Trouble-shoots and resolves member issues within assigned authority using resources available to ensure service level agreements are met. Escalates concerns when necessary to appropriate individuals in a timely manner serving as the member advocate.
- Identifies trends and system issues impacting members and reports to appropriate lines of business and management.
- Adheres to security and confidentiality protocols, operational procedures, and best practice guidelines.
- Documents member interactions accurately and clearly in our customer relationship management system.
Other Call Center Functions
- Completes required security and regulatory online training modules.
- Stays current with emails, knowledgebase, and Intranet content.
- Trains other agents and assists with answering questions on Zoom.
- Performs other duties as assigned by Call Center manager.
- Other duties as assigned.
Position Requirements
Experience and Education
- 1 - 2 years' branch, call center, or related financial services or customer service experience required.
- High school diploma, GED, or equivalent.
- Equivalent combination of education and experience may substitute for stated qualifications.
Knowledge and Skills
- Ability to write and speak effectively in English using correct spelling and grammar.
- Excellent listening skills with the ability to reflectively respond.
- Basic math skills including the ability to compute rates, ratios, and percentages using a 10-key.
- Proficient in the use of basic applications in a Windows-based environment, including Outlook, Word, and Excel. Moderate keyboard skills at 40 wpm.
- Excellent customer service skills.
Competencies
- Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
- Initiative and self-direction.
- Ability to effectively communicate and collaborate with people at all levels.
- Sound problem-solving and decision-making ability, including the ability to prioritize.
- Ability to understand and align with our core competencies through daily projects and tasks:
Physical Demands
- Work involves extensive use of computers, up to eight hours per day. Appropriate vision, dexterity, and other physical abilities are required.
- May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
- Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary and Benefits:
Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: Range: $18.30 - $25.17 per hour
Equal Employment Opportunity Statement:
Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 8 for assistance.
CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click
Remote working/work at home options are available for this role.
