Information Technology Jobs in El Segundo
345 positions found — Page 12
Industry: OTC / Cosmetics Manufacturing
Location: Torrance, CA
Compensation: 90k - 100k annually
Type: Direct Hire
Job Functions
- Manage and maintain the company’s Quality Management System (QMS) in compliance with FDA cGMP regulations (21 CFR Parts 210, 211, 330, and 700), USP standards, and internal policies
- Oversee Change Control, Deviations, CAPA, and OOS/OOT processes to ensure regulatory compliance
- Ensure compliance with FDA, USP, and ICH guidelines applicable to OTC drug products
- Maintain and revise SOPs, batch records, and master manufacturing documents
- Lead internal audits and coordinate FDA and third-party regulatory audits; prepare responses and manage CAPA implementation
- Review and approve batch production records, analytical data, and Certificates of Analysis prior to material and product release
- Manage lot disposition, rework, reprocessing, QMRs, MDRs, and related quality documentation
- Collaborate cross-functionally with QC, Production, and R&D to resolve manufacturing and testing issues
- Ensure data integrity and compliance with cGMP documentation practices, including controlled documents and records retention
- Develop and deliver cGMP and quality procedure training programs for manufacturing, laboratory, and warehouse personnel
- Support or lead Product Quality Reviews (PQR/APR) and trend analysis activities
- Provide QA oversight during manufacturing, packaging, and labeling operations
- Review and approve validation protocols and reports (equipment, process, cleaning, computer systems)
- Monitor environmental controls and utilities to ensure compliance with applicable standards
- Ensure calibration, preventive maintenance, and qualification of critical equipment are performed and documented
- Stay current with regulatory updates (FDA guidance, USP updates, ICH Q-series) and update quality systems accordingly
- Drive continuous improvement initiatives to enhance compliance, operational efficiency, and product quality
Education, Licensure and/or Experience
- Bachelor’s degree in Chemistry, Pharmacy, Biology, or related scientific discipline (or equivalent work experience)
- 5+ years of Quality Control experience in a cGMP OTC manufacturing environment, including 2+ years in a supervisory or managerial capacity
- Strong knowledge of FDA OTC regulations, USP/NF methods, and ICH stability guidelines
- Experience with method validation, OOS investigations, audit preparation, and regulatory inspection support
- Demonstrated ability to handle confidential and sensitive information with discretion
Estimated Min Rate: $95000.00
Estimated Max Rate: $100000.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:
CarsDirect and Auto Credit Express, both part of the Internet Brands automotive family, are trusted leaders in the car-buying and financing space, serving millions of customers nationwide.
CarsDirect simplifies the car shopping experience by helping consumers research vehicles, compare prices, and connect directly with local dealerships to buy or lease new and used cars. We make it easy for anyone - regardless of credit history - to find the right car at the right price.
Auto Credit Express focuses on empowering customers with challenged or limited credit. Through our large network of lenders and dealerships, we help people get approved for auto loans and get back on the road, while rebuilding their financial confidence.
Together, these brands empower car buyers by providing tools, resources, and connections to make confident, informed decisions.
CarsDirect/AutoCreditExpress is in search of an Inside Sales Representative to join our team in El Segundo, CA
Our ideal candidate is energetic, resourceful, and a take-charge individual who can take prospects through the full sales cycle from prospecting to close.
Key Skills and Experience:
- B2B sales experience preferred (at least 6 months experience)
- Automotive and social media experience (plus)
- Excellent phone skills (50-60 cold calls per day) and written communication.
- Outstanding time management and ability to multitask.
- Strong sales results paired with a high degree of initiative, follow-up, and product retention.
- Proficiency in workplace applications such as Word, Excel, and Google Suite.
Why you should work here:
- Uncapped commission incentives. The more you close, the higher your total compensation.
- Fast-paced, friendly, competitive environment
- Full benefits – Health, Dental, Vision, 401K
- 3 weeks PTO + Paid Holidays
- A culture that celebrates success!
This describes you:
- Strong hunter mentality.
- Self-motivated.
- Strong attention to detail and highly organized.
Compensation: $50,000.00 base, with top reps consistently making $80,000+ in total compensation. Commissions are paid monthly.
In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.
Internet Brands and its wholly owned affiliates are an equal opportunity employer.
Engineering Supervisor
Location: Torrance, CA
Overview
This role supports a high-precision aerospace manufacturing organization known for craftsmanship, quality, and continuous improvement. The Engineering Supervisor works cross-functionally with Manufacturing Engineering, NC Programming, Quality, and Operations to improve processes, integrate new programs, and ensure consistent, compliant production. This leader plays a critical role in mentoring engineers, supporting new product introductions, and resolving manufacturing challenges that impact quality, delivery, and profitability.
The ideal candidate is a hands-on technical leader who thrives in a fast-paced manufacturing environment, values process discipline, and brings a problem-solving mindset to complex production challenges.
Position Responsibilities
- Serve as a key manufacturing engineering representative for new statements of work, new product integration, and process transitions.
- Ensure adherence to internal engineering and manufacturing standards; develop and implement new standards where needed.
- Collaborate with NC Programming, Operations, and Manufacturing Engineering on tooling and fixture design.
- Lead and support first-article and first-piece reviews alongside Quality, Engineering, Operations, and NC Programming.
- Mentor, train, and support the development of Manufacturing Engineers and Planners.
- Interface with customers as needed to resolve engineering or producibility issues.
- Investigate and resolve manufacturing issues related to scrap, rework, or low profitability.
- Support estimating and quoting efforts by reviewing designs for manufacturability and risk.
- Provide shop-floor engineering support during first-article builds and process validation.
- Plan, direct, and coordinate technical activities while monitoring performance against budgets, schedules, and organizational goals.
- Play a strong leadership role in New Product Introduction (NPI) initiatives.
- Perform additional duties as assigned.
Core Functional Areas
Process Standardization
- Develop and maintain work instructions, procedures, and manufacturing standards.
- Recommend and implement process improvements to enhance cost, quality, and delivery.
- Maintain configuration control across customer part revisions and specifications.
- Manage Engineering Work Orders (EWO) and Engineering Change Orders (ECO), including:
- New part integration
- Tooling changes
- Part number and revision control
- Value engineering initiatives
Continuous Improvement
- Identify improvement opportunities and drive corrective actions.
- Analyze manufacturing data to evaluate performance and resolve problems.
- Apply Lean Manufacturing tools and principles where applicable.
Project Management
- Develop and manage project schedules using MS Project or similar tools.
- Track progress, communicate expectations, and manage activities to budget and schedule.
Leadership & Communication
- Provide regular updates to leadership on project status and engineering initiatives.
- Deliver clear, organized, and effective presentations when required.
- Communicate complex or sensitive information professionally and tactfully.
- Foster collaboration across engineering, operations, and support functions.
- Motivate teams, manage conflict, and promote effective cross-functional communication.
Schedule:
- Monday to Friday, 9:00am - 5:30pm
Work Location: In person
Ability to Commute:
- Torrance, CA 90502 (Required)
Experience:
- Home Infusion: 1 year (Preferred)
License/Certification:
- Pharmacy Technician License (Preferred)
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
Description of Responsibilities
The Bio-Med Technician is responsible for receiving and monitoring stock of infusion pumps among other tasks.
Reporting Relationship
Designated Person
Scope of Supervision
None
Responsibilities include the following:
1. Check in pumps from service of patient’s care.
2. Carefully check pumps for damages.
3. Clean and test pumps for accuracy.
4. Make sure the infusion pumps are available for use.
5. Monitor stock of infusion pump daily.
6. Return Rental infusion pump back to vendors.
7. Arrange infusion pump pick return.
8. Provide support to Pharmacy Staff and other departments
Minimum Qualifications:
- Effective interpersonal, time management and organizational skills.
- Must be detail-oriented with accuracy.
- Compliant to safety rules.
Education and/or Experience:
- Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher.
- Prior experience in a pharmacy or home health company is of benefit.
- Prior experience in a consumer related business is also of benefit.
- Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
JOB DESCRIPTION:
Description of Responsibilities
The Insurance Coordinator is responsible for all new referral insurance verification and/or authorization in a timely matter.
Reporting Relationship
Insurance Manager
Responsibilities include the following:
- Responsible for insurance verification and/or authorization on patients.
- Responsible for audit of information from the Intake Referral Form and patient information received from the referral source entered into the computer system correctly. This includes but is not limited to: demographics, insurance, physician, nursing agency, diagnosis, height, weight, and allergies (when information is available and as applicable).
- Re-verification of verification and/or authorization and demographics on all patients.
- Participate in surveys conducted by authorized inspection agencies.
- Participate in in-service education programs provided by the pharmacy.
- Report any misconduct, suspicious or unethical activities to the Compliance Officer.
- Perform other duties as assigned by supervisor.
Minimum Qualifications:
- Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.
- Must be friendly professional and cooperative with a good aptitude for customer service and problem solving.
Education and/or Experience:
- Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.)
- Prior experience in a pharmacy or home health company is preferred.
- Prior dental or home infusion experience a plus
- Prior experience in a consumer related business is preferred
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & HealthCare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & HealthCare Services will provide reasonable accommodations for qualified individuals with disabilities.
Optum California is seeking full‑time Primary Care Physicians to join us in supportive, clinician‑led environment focused on value‑based care, collaboration, and patient‑centered outcomes.
Torrance, California is a vibrant South Bay community offering a high quality of life with a relaxed coastal feel. Located just minutes from beautiful beaches, Torrance combines excellent schools, diverse dining and shopping, and convenient access to Los Angeles while maintaining a welcoming, family‑friendly atmosphere.
Preferred Qualifications:
- Bilingual in Spanish
Required Qualifications:
- Doctor of Medicine (M.D.) or Doctor of Osteopathic (D.O.)
- Completion of an accredited residency in Family Medicine or Internal Medicine
- Board Certification in Family Medicine or Internal Medicine, or Board Eligible for medical residents
- Active and unrestricted California Medical License or ability to obtain prior to start
- Current California DEA certificate or ability to obtain prior to start
- Current Basic Life Support (BLS) certification or ability to obtain prior to start
- EMR Proficient
Position Highlights & Primary Responsibilities:
- Monday – Friday / 8am – 5pm (no call, no weekends)
- Manage patient care in an outpatient setting
- Conduct consultations, follow-up appointments, well-checks, and schedule screenings
- Comfortable seeing patients of all ages, primarily adults/seniors
- Average Daily Patient Census: 18-20 patients
- Appointment schedule: 40 min new patient, 20 min follow-up patient visits
- Dedicated support staff of nurses and medical assistants
Compensation & Benefits Highlights:
- Sign-on and relocation bonuses
- Competitive base salary with performance incentives
- Generous PTO, CME days, and 9 paid holidays
- 401(k) with company match + stock purchase program
- Comprehensive medical, dental, vision, life, and long-term disability coverage
- Company-paid malpractice insurance
- Paid License Renewals
- Professional development and leadership opportunities
- Holistic well‑being support through our wellness programs, offering mental health resources, fitness solutions, and tools that help you thrive.
We deliver patient-centered, evidence-based care through integrated teams. Our mission is to help people live healthier lives and improve the health system for all. OptumCare is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, gender identity, marital status, or genetic information. Drug-free workplace.
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
- Competitive Pay
- 401K Matching Plan - Up to 4%
- Quarterly Bonus Opportunities
- Medical, Dental & Vision Insurance
- Employer Paid Life Insurance
- Short Term / Long Term Disability Insurance
- Paid Vacation Time Off
- Paid Holidays
- Referral Incentives
- Employee Assistance Programs
- Employee Discounts
- Fun Company Events
Schedule:
Monday - Friday 9:00am - 5:30pm
JOB DESCRIPTION: PHARMACY CLERK
Description of Responsibilities
The Pharmacy Clerk assists the Pharmacy Department and staff through a variety of duties including but not limited to clerical, customer service and inventory management.
Reporting Relationship
Pharmacy Supervisor(s)
Scope of Supervision
None
Responsibilities Include the Following:
1. Clerical and administrative tasks such as answering phones, customer service, data entry.
2. Reviewing compounding sheets
3. Gathering necessary supplies and products to assist with fulfillment of orders.
4. Labeling finished product for pharmacist to check.
5. Maintains work areas and performs continual inventory to help maintain adequate stock.
Minimum Qualifications:
1. Organizational skills sufficient to maintain consistently accurate records.
2. Ability to evaluate options and to make efficient decisions.
3. Computer skills that include proficiency with spreadsheets, word processing, and efficient use of the internet and e-mail.
4. Ability to use good judgment and work with minimal direction.
5. Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms.
Education and/or Experience:
- Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher.
- Minimum of 1 year retail pharmacy experience preferred
- Home Infusion Experience preferred.
- Pharmacy Tech license is a plus but not required.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.
Job Type: Full-time
Benefits:
- Disability insurance
- Employee assistance program
- Employee discount
- Life insurance
- Opportunities for advancement
- Referral program
Work Location: In person
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
Description of Responsibilities
Coordinates and performs business office activities involved with collecting payments for Premier Infusion Care products and follows established procedures for billing.
Reporting Relationship
Billing Manager
Responsibilities include the following:
1. Performs all aspects of billing for commercial insurance companies/ health plans, medical groups, hospitals, hospice facilities, NCPDP, and/or MSO’s
2. Bills Medicare for PR-96/204 (denials) required for secondary billing submissions.
3. Follows up on EOB’s (explanation of benefits)
4. Medicare denials
5. Billing secondary insurance after Medicare’s has denied claims.
6. Making corrections on deny claims and re-bills insurance companies.
7. Checks EOB’s with contracted fee schedule for accuracy or adjustments as needed.
Minimum Qualifications:
- Effective interpersonal, time management and organizational skills.
- Office experience preferred.
- Computer skills that include word processing, and efficient use of the internet and e-mail.
- Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms.
- Must be detail oriented
Education and/or Experience:
- Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher.
- At least 1 –2 years of medical or pharmaceutical billing experience or related A/R
- Knowledge of insurance verification procedures.
- Proficiency in 10-key preferred.
- Prior experience in a pharmacy or home health company is of benefit.
- Prior experience in a consumer related business is also of benefit.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.
Who We Are: The Picerne Group is a privately held and internally funded investment company. Our culture reflects the level of care and commitment that ownership inspires. We look for people who are bright, thoughtful and invested in working together to discover the best that they can be individually and as a member of our team.
About the Position: The Operations Associate will be trained in the day-to-day resident relations interaction with the goal of creating a sense of community and a highly sought-after resident lifestyle with high retention and renewal rates. The Operations Associate will also be exposed on sales strategies including prospecting, qualifying and closing potential residents and then on executing a lease. This position will have growth potential throughout the portfolio.
Key Position Responsibilities:
- Create and build a strong Picerne Resident experience brand that supports the sales team and builds exceptional resident relationships to encourage resident retention
- Handle day-to-day Resident relations tasks to provide a luxury lifestyle brand
- Support the Sales team on the sales funnel
- Weekend availability required.
Tangibles:
- Daily tasks include checking the community email, walking the property, checking the mailrooms and securing loose packages, resupplying coffee, calling residents for packages, dry cleaning pick-up and delivery, food delivery, scheduling vendors for maintenance
- Responsibilities include welcoming new residents by sending welcome emails and scheduling the move-in, including applicable resident communication sign ups
- Receive on-site rent payments
- Handle resident feedback or complaints, write resident incident reports and work with the team for solutions
- Report lease violations
- Initiate Self-Guided Tours for the property
- Handle Guided Tours and prospects as aligned with the General Manager
- Handle package delivery and other high touch Resident Relations tasks as needed
- Be knowledgeable on Resident services, hours of operations, in-house events, directions, etc.
- Handle move-out process of residents
- Collaborate with the General Manager on all Resident Incident Reports and ensure recovery of the Residents
- Analyze resident feedback from the Reputation Management software and suggest ways to improve ratings
Qualifications:
- Ability to multi-task and work well in a fast-changing environment
- Recent graduates or current college students (Juniors/Seniors) are encouraged
- Excellent interpersonal skills
- A team player who is resourceful and self-motivating, with the ability to learn on the job through colleagues and technical resources and likewise, pass on learned techniques to others
- Ability to work in a fast-paced environment.
- Ability to multitask and prioritize tasks
- Positive, can-do attitude
- Knowledge of Yardi, and other related residential software application not required
- Flexibility in this role is essential as the hours of work can vary to include Resident events or activations
Competencies:
- Excellent organizational and time management skills
- Ability to initiate and foster relationships, persuasive communicator, and excellent interpersonal skills
- Ability to anticipate and resolve issues inherent to residential lifestyle living and developing resourceful and creative solutions
- Standard of excellence, diplomacy and attention to detail aligned with the Picerne Residential culture, desire to consistently deliver high-impact resident service experience
- Creativity to build momentum and excitement for residents with each event
- Entrepreneurial, make-it-happen approach, resourceful, and sense of fulfillment from connecting-the-dots and making results happen
- Flexibility to adapt to a varied work schedule based on regular business hours plus event demands (overtime, nights, weekends, and ability to travel - when necessary)
Physical Requirements:
- Prolonged periods of sitting at a desk while working on a computer
- Prolonged periods of standing and walking
- Must be able to lift up to 15 pounds
What We Offer: Happy, healthy employees enhance our ability to assist our residents. That's why Picerne Residential strives to offer a competitive and robust benefits package to our team members!
- 401k retirement benefits with employer match
- Medical insurance
- Dental coverage
- Vision coverage
- Basic life coverage
- Paid vacation and sick leave
- 9 paid company holidays
- Career advancement opportunities within our growing organization
Compensation: $65,000- $73,000. Compensation may vary depending on a number of factors, including candidate’s qualifications, skills, competencies, and experience
Location: The position is required to be onsite full time at Kaia, located at 2457 Lomita Blvd, Lomita, CA 90717. Weekend availability required.
The Picerne Group is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website:
Pay: $45,000.00 - $50,000.00 per year
Job description
Responsibilities Overview
- Assist with the communication between the customer services team and our US vendor.
- Responsible for ensuring the completeness of customs clearance information and documents. Ensure the comminication between our service providers and airlines is completed in a timely manner.
- Real-time monitoring and tracking of shipment's customs clearance information and status, investigate, resolve and communicate operational or entry issues.
- Coordinate and follow-up with our warehouse and 3rd party warehouses for the customer's needs. Such as: order fulfillment, forwarding, dropship, transshipment, and demolition etc.
- Monitor and coordinate import customs clearance and transportaion.
- Coordinate with our customer service team to follow up with our last mile solution providers regarding lost packages, undeliverable packages and refund requests.
Qualifications
- Bachelor’s degree from four-year college or university and 1-2 years related experience and/or training
- Excellent analytical and problem-solving skills
- Excellent written and verbal communication skills
- Proficient with Microsoft Office Suite or similar software
Schedule: 5 days a week with weekend availability
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
IM Global LLC is an equal opportunity employer and offers visa sponsorship for the right candidate.