Information Technology Jobs in Eagan Minnesota Remote

Position Purpose:

The CDL Driver & Crane Operator at SRS Building Products ensures safe, efficient transport and delivery of building materials to job sites. Responsibilities include operating trucks, cranes, and forklifts; performing DOT-compliant inspections; coordinating with rooftop loaders; and maintaining accurate documentation. The role also involves customer interaction and warehouse support to uphold service and safety standards.

Key Responsibilities:

Safely deliver building materials within a 200-mile radius, following DOT regulations and company policies.
Perform pre- and post-trip inspections, operate cranes and forklifts, and coordinate with rooftop loaders to ensure accurate, damage-free deliveries.
Verify inventory, document deliveries with photos, and assess job sites for safety risks.
Provide excellent on-site customer service and support warehouse and yard maintenance.

Direct Manager Direct Reports:

Reports directly to the Assistant Branch Manger or Operations Manager.

Travel Requirements:

This role requires frequent travel within a 200-mile radius for material deliveries, with all trips starting and ending at the home branchensuring drivers return home daily with no overnight stays.

Physical Requirements:

This physically demanding role requires regularly lifting up to 100 pounds and working outdoors in varying weather.
Candidates must safely operate commercial vehicles and cranes, navigate ladders and confined spaces, and tolerate high noise levels.
Routine tasks include driving, material handling, and adhering to all safety regulations.
Reasonable accommodations are available per ADA, and the company is committed to equal opportunity and an inclusive workplace.

Working Conditions:

This fast-paced, field-based role focuses on safe, precise, and on-time delivery of building materials within a 200-mile radius. Drivers return home daily with no overnight stays. Success requires strong organization, communication, and customer interaction to meet delivery deadlines and ensure satisfaction at varied job sites.

Minimum Qualifications:

Valid CDL drivers license
1-2 years of relevant work experience
Crane operator certification
Proficiency in performing routine maintenance and safety checks
Knowledge of basic mechanical systems
Licensing & Certification:
Valid Class A or B CDL with air brakes endorsement
Current DOT medical certificate
FMCSA Clearinghouse registration
Technical Proficiencies:
Experience operating conveyor belts, knuckle booms, or crane-equipped trucks
Forklift operation experience; certification preferred
Knowledge of DOT regulations and OSHA safety standards
Experience:
Commercial driving experience preferred
Background in distribution environments beneficial
Experience with material handling and delivery logistics is a plus
Skills:
Ability to lift and move up to 100 lbs. repeatedly
Proficient in English (reading, writing, and verbal communication)
Skilled in pre- and post-trip vehicle inspections
Capable of conducting job site inspections and reporting conditions
Safety & Compliance
Strong adherence to safety protocols
Clean driving record (no hit-and-run, DWI, or DUI in the past 36 months)
Must pass background check and drug screening
Other Requirements:
Minimum age: 18 (21 if crossing state lines or transporting hazardous materials)
Must be legally authorized to work in the U.S. and pass E-Verify
Physical Requirements
Lift/move up to 100 lbs.
Work in various weather and noisy environments
Climb ladders and work at heights

Preferred Qualifications:

Qualifications & Experience
35 years of truck driving experience
Professional crane operation experience
Strong time and route management skills
Equipment Proficiency
Skilled in operating boom cranes, piggyback forklifts, and conveyor systems
Forklift certification preferred
Safety & Compliance
Deep knowledge of DOT and OSHA regulations
Proven commitment to safety standards and practices
Customer Service
Effective on-site communication and collaboration
Skilled in strategic material placement to meet customer needs
Problem Solving & Logistics
Quick resolution of delivery challenges
Efficient route planning to optimize time and fuel
Teamwork
Working collaboratively with teams
Inventory & Technology
Proficient in digital inventory management and order verification
Committed to continuous learning and skill enhancement

Minimum Education:

High school diploma or equivalent.

Preferred Education:

Vocational or technical training in heavy machinery operation.

Minimum Years Of Work Experience:

12 years of experience preferred. While not strictly required, prior commercial driving experience is strongly recommended. Experience in distribution and forklift operation is a plus.

Certifications:

Commercial Drivers License (CDL):
Valid Class A or Class B CDL with air brakes endorsement.
NCCCO Crane Certification:
Specifically, ABC/ABL certification is required.
Truck Crane Operation Certification:
Preferred but not mandatory.
Telescopic Boom - Fixed Cab Certification:
Preferred but not mandatory.
Boom Truck - Fixed Cab Certification:
Preferred but not mandatory.
Articulating Boom Crane Certification:
Preferred but not mandatory.

Competencies:

Leadership & Collaboration
Able to lead and manage teams effectively
Adaptable to changing situations
Works well in team environments
Encourages innovation and communicates clearly
Customer-focused and results-driven
Skilled in conflict resolution
Safety & Compliance
Strict adherence to DOT and OSHA regulations
Maintains a strong safety record and promotes safe practices
Technical Skills
Proficient in operating commercial vehicles, cranes, forklifts, and conveyor systems
Accurate in inventory checks and site inspections
Communication & Customer Service
Clear, courteous communication with customers and team members
Focused on customer satisfaction and precise material placement
Problem Solving
Resolves delivery and site issues quickly and effectively
Physical & Environmental Readiness
Capable of lifting up to 100 lbs and working in varied conditions
Organization & Logistics
Efficient in planning routes and managing deliveries
Supports branch operations through task prioritization

Job Location:

• 
  
• Competitive salaries for all team members paid weekly
  
• 401(k) Retirement Plan with company matching
  
• Employee Stock Purchase Program
  
• Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays
  
• Paid Parental Leave, Adoption Assistance Program
  
• Medical, Dental and Vision Benefits
  
• Flexible and Dependent Care Spending Accounts
  
• Company paid Life insurance and Short-Term Disability
  
• Additional Life Insurance and Long-Term Disability also offered
  
• Mental, Physical and Emotional Well-Being Programs for Employees and Families
  
• Wellness Program and Safety Program with Bonuses for our Drivers
  
• Employee Referral Bonus Program
  

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.

Join one of the most exciting growth opportunities in MedTech! Renal Denervation (RDN) is an innovative procedure that helps patients lower their blood pressure by targeting specific overactive nerves near the kidneys, which can lead to hypertensiona global epidemic affecting up to half of all adults.

The Principal Program Marketing Specialist will lead strategic customer education initiatives for Symplicity, with a focused emphasis on regional and national Integrated Delivery Networks (IDNs), Veterans Affairs (VA), and other designated account groups. This role demands a strategic thinker with a strong background in program development and execution, adept at aligning initiatives with organizational goals to deliver impactful educational programs. The specialist will also support reimbursement education efforts and manage the implementation of ACC/AHA guidelines. Additionally, they will demonstrate flexibility to support and manage other strategic initiatives that significantly impact the business.

A Day in the Life:

• Develop and implement customer education initiatives targeting regional and national IDNs, VAs, and other strategic groups. Ensure alignment with organizational goals and priorities.
• Design and execute educational programs that address implementation of guidelines, reimbursement milestones, and other key initiatives. Tailor programs to meet the unique needs of each audience.
• Collaborate with internal and external stakeholders to ensure program success and alignment with strategic objectives. Build strong relationships with key partners to facilitate program execution.
• Conduct market analysis to identify opportunities for expanding educational outreach and enhancing program impact. Use insights to inform program development and execution strategies.
• Develop and track performance metrics to assess program effectiveness and identify areas for improvement. Report outcomes to senior management and stakeholders.
• Stay informed of industry trends and best practices to continuously enhance program offerings and ensure they remain relevant and impactful.
• Responsible for compliance and documentation for programs.
• Travel required to support Programs, Conferences, POA Meetings, Rep Training.
• Ability to travel as needed, up to 25% of the time.

Qualifications:

Must Have:

• Bachelor's Degree.
• 7+ years of experience in Customer Education, Program Management, Marketing, or Sales role in a medical device or healthcare industry (5+ years with Advanced Degree).

Nice to Have:

• Masters or other Advanced Degree.
• Strong leadership skills with the ability to drive strategic initiatives and collaborate with cross-functional teams.
• Excellent communication and interpersonal skills to engage stakeholders and build partnerships.
• Analytical skills to conduct market analysis and develop performance metrics.
• Ability to manage multiple programs simultaneously and meet deadlines.

Why Join Us:

At Medtronic, we are committed to advancing healthcare solutions that improve lives. As a Principal Program Marketing Specialist, you will play a critical role in delivering strategic educational initiatives that enhance our outreach and strengthen our brand presence.

Physical Job Requirements:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$117,600.00 - $176,400.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance , Health Savings Account , Healthcare Flexible Spending Account , Life insurance, Long-term disability leave , Dependent daycare spending account , Tuition assistance/reimbursement , and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match , Short-term disability , Paid time off , Paid holidays , Employee Stock Purchase Plan , Employee Assistance Program , Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) , and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico. Further details are available at the link below:

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (\"Medtronic\") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

• Set up and operate CNC machines to produce precision parts according to specifications.
• Interpret technical drawings, blueprints, and work instructions to determine machining requirements.
• Perform routine maintenance on machines to ensure optimal performance and minimize downtime.
• Monitor machine operations and make necessary adjustments to maintain quality and meet production targets.
• Inspect finished parts to ensure they meet quality standards and specifications.
• Collaborate with team members to troubleshoot issues and implement process improvements.
• Adhere to safety protocols and maintain a clean and organized work environment.
• Participate in training and development opportunities to enhance skills and knowledge.

• High school diploma or equivalent.
• Certificate or degree in machining or related field preferred.
• Minimum of 2-3 years of relevant machining experience.
• Diploma or AAS degree in the machine trades.
• Proficiency in G/M Code, CAD/CAM, Machinist Math, GD&T, and Inspection methods.
• Demonstrated success in technical math skills (Algebra, Geometry, Trigonometry).
• Ongoing training in relevant technology.

• Demonstrated experience operating CNC machines and interpreting technical drawings.
• Strong mechanical aptitude and attention to detail.
• Excellent problem-solving skills and a commitment to continuous improvement.
• Knowledge of machining tools, materials, and processes.
• Familiarity with quality control principles and inspection techniques.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to work flexible hours and overtime as needed.
• Proficient in using measuring tools with accuracy.
• Strong computer skills, including Microsoft Office, typing, 10-key, and internet navigation.

• Adaptability: Ability to adapt to changing work priorities and environments, demonstrating flexibility and willingness to take on different tasks as directed by the hiring manager.
• Communication Skills: Effective verbal and written communication skills, enabling clear and concise communication with team members and supervisors.
• Safety Consciousness: Commitment to adhering to safety protocols and procedures, ensuring a safe working environment for oneself and others.

• Desire for Learning & Continuous Improvement: Eagerness to learn and develop new skills, with a willingness to participate in training programs and pursue continuous improvement opportunities within the role. Actively seek opportunities to improve efficiency and productivity within assigned tasks, suggesting ideas for process enhancements or workflow optimization.
• Reliability: Dependability in fulfilling assigned tasks and responsibilities consistently, contributing to the overall efficiency and effectiveness of the team.
• Positive Attitude: A constructive and optimistic approach to challenges and tasks, fostering a supportive and encouraging work environment.
• Team Player: Ability to collaborate effectively with colleagues, demonstrating respect, empathy, and cooperation in achieving shared goals.
• Problem-Solving Skills: Capacity to approach issues or obstacles with creativity and resourcefulness, seeking practical solutions to improve processes and outcomes.
• Professionalism: Conducting oneself with professionalism and integrity, adhering to ethical standards and company policies in all interactions and activities.

• Lifting, Carrying, Pushing, and Pulling

• Frequently able to lift or move up to 35lbs
• Occasionally able to lift or move up to 50lbs
• Continuously stand and walk throughout the workday

• Environmental Exposure

• Continuous exposure to indoor manufacturing environment
• Occasional exposure to chemicals and fumes
• Continuous exposure to moderate noise

• Body Movements

• Frequently reach with hands and arms; use hands to manipulate, handle, or feel material
• Continuous use of hands/fingers to grasp, pinch, pull, feel, or handle and manipulate parts and tools
• Frequent repetitive motions

• Vision Abilities

• Continuous requirement of specific vision abilities including close vision, distance vision, color vision, depth perception, and ability to focus.

• Safety Measures

• Continuously wear eye protection (Industry standard safety equipment is provided by the Company, and specific notice is posted in areas where safety equipment is required).
• These physical demands and work environment conditions are essential for the successful execution of the job duties. The Company is committed to providing reasonable accommodation to individuals with disabilities, ensuring an inclusive and accessible workplace.

• Overtime

• May require working additional hours during peak production periods.

Join our team at Johnson/Turner!

We are excited to add attorneys to our growing family law team!

• We answer the call.
• We do what(ever) it takes.
• We are bold innovators.
• We are optimistic.
• We are Friends-in-Law.
• We care about each other.

Do our core values speak to you? If so, we'd love to meet you.

We are particularly interested in candidates with 2+ years of experience in family law.

At our firm, you don't have to choose between doing great legal work and having a life outside of it. We combine high-level advocacy with a genuinely collaborative culture and a true commitment to work-life balance. We are incredibly proud to have received a 2025 Minneapolis/St. Paul Business Journal Best Places to Work award.

Our strong Team Approach means our attorneys spend their time doing the work attorneys are meant to do - craft legal arguments, devise creative strategies, analyze complicated facts and law, provide legal advice, persuade judicial officers & negotiate settlements.

We get to do this work with the support of a tremendous Team of professionals, collaborating to deliver top notch service to our clients. Our Team includes Sr. Paralegals who do the majority of initial drafting, Client Service Specialists who triage client calls and assist with document collection, a Life Coach who works with clients on the non-legal aspects of family law, Intake and Sales Professionals who meet with potential clients to sign them up for legal services, a Marketing Team who crafts and delivers our message to potential clients, an Accounting Team who works closely with clients to build successful payment plans and an IT and Innovation Team who ensures our technology runs seamlessly and reliably, and leads us with cutting edge solutions to keep us ahead.

We have a culture of learning - we host ongoing substantive & procedural legal training, professional development on leadership, communication, assertive advocacy, & relationship building with your team. Our Attorney & Paralegal Teams actively engage with one another literally daily to collaborate on complex issues and nuanced challenges.

We only consider candidates who are team players, who have positive attitudes, compassion for clients, a strong work ethic, and an enthusiasm for innovation.

We are a growing law firm that values our culture, strives for excellence, dreams big and has a lot of fun along the way.

Attorneys at Johnson/Turner Legal enjoy the following benefits:

• Better Compensation plan – Base salary, plus a formulaic monthly incentive plan based on performance metrics.
• You are supported by industry-leading training, systems, workflows, software and automation - all making you a better lawyer.
• Your clients will be provided to you. You have no sales and marketing responsibilities – so you can keep your focus on serving clients and practicing law well.
• No hourly billing – our cases are handled with flat fee packages of service.
• You are part of a Team that is second to none.

Pay: From $95,000.00 per year, and commensurate with experience

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Twin Cities Metro Area, Duluth Area, Rochester Area

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

• Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
• Align service models to account segments and growth opportunities to optimize customer engagement.
• Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
• Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
• Develop business cases to integrate or invest in technologies that support customer scale.
• Coordinate cross-functional collaboration to enhance the post-sale customer journey.
• Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

• Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
• Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
• Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
• Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
• Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
• Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

• Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
• Analyze capacity and align resources to support team and individual goals.
• Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
4. 3+ years of people management experience required.
5. Previous experience managing customers in a healthcare-related context preferred.
6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
8. Strong external presence to communicate with customers and stakeholders.
9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Tulsa, OK area on Thursday, April 9, 2026.

Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 15901 E Skelly Drive, Floor 1 Tulsa, OK 74116 Date: Thursday, April 9, 2026 Time: 10:00am
- 3:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment.

Walk-ins are welcome! Note: This hybrid position reports to our 15901 E Skelly Drive, Tulsa, OK 74116 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly.

If selected, you must be able to report to this location.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency: Our Premier Service Consultants earn $17.76
- $21.02 hourly commissions if all sales goals are met.

With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales and service, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.

Identify upselling opportunities and close deals to reach your sales and commissions targets.

Accurately resolve issues related to service, billing, payments, and collections.

Explain bills and product features clearly.

Troubleshoot basic problems and seek higher support if needed.

Build customer confidence and loyalty by resolving issues.

Support various customer inquiries, including technical issues.

Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

Paid training to set you up for success.

Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).

AT&T will provide the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you’ll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).

You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.

You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.

If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you! Your future is calling.

Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Tulsa, Oklahoma It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job Title: Software Trainer (Hybrid)

Location: North Wilkesboro, NC (50% Travel Required)

Job Type: Full-time

About the Role:

We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.

Key Responsibilities:

•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)

•Customize training plans based on practice needs, user roles, and software configuration

•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A

•Maintain a deep understanding of product functionality, updates, and best practices

•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets

•Troubleshoot common user errors and guide users to solutions during sessions

•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction

•Gather and relay customer feedback to help shape product enhancements and training improvements

Qualifications:

•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding

•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)

•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)

•Ability and willingness to travel up to 50%

•Experience delivering software training

•High attention to detail and customer-centric mindset

•Tech-savvy with the ability to quickly learn new tools and features

Additional Qualifications:

•Experience working with remote or hybrid teams

•Instructional design or adult learning content development

•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months