Information Technology Jobs in Deville Rapides Parish La Remote
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Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level)
A MISSION WORTHY OF A CAREER!
If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.
USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.
Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).
Salary and Benefits
Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duty Locations
IMPORTANT NOTICED: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED.
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:>
Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
Buffalo Sector Stations - Wellesley Island
Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
El Centro Sector Stations - El Centro, Indio, Calexico
Grand Forks Sector Stations - Pembina
Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
Yuma Sector Stations - Blythe, Yuma, Wellton
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records;OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
Make sound judgments and decisions in the use of firearms.
Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.
DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Enforcing customs, immigration, and agriculture laws and regulations.
- Facilitating the flow of legitimate trade and travel.
- Conducting inspections of individuals and conveyances.
- Determining the admissibility of individuals for entry into the United States; and
- Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations – Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations:
Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San
Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando, FL; Honolulu, HI; Chicago, IL; Calais,
Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and
Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and
Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout
River, and Buffalo, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo,
Presidio, Progreso, and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT;
Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States. Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).
Salary – and Duty Location Recruitment Incentives – and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
Locality pay varies by duty location.
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity. This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level. Promotions are at the discretion of the agency.
Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both.
Experience: A minimum of one (1) year of specialized experience equivalent to at least the next lower grade level that includes:
- Detaining suspected violators of federal, state, or local laws and/or arresting violators using the proper law enforcement methods.
- Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States.
- Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security.
- Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action.
The above experience will be applied in connection with the following: Ability to make rapid, accurate judgments and decisions with respect to the application of the regulations, instructions, and procedures for importing and exporting merchandise to and from the United States; or enforcement and administration of laws relating to the right of persons to enter, reside in or depart from the United States, Guam, Puerto Rico, and the U.S. Virgin Islands.
Education Substitution: A master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR
Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate-level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port. You will then attend a 101-day training program – CBP Field Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port. Successful completion of the Academy is required for this position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of Interest, select Customs and Border Protection Officer.
You’ll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.
As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.
NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an
exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie,
pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the
Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to
make your move.
DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that
strives to protect the American people by safeguarding our borders, deterring illicit activity, and
enhancing the nation’s economic prosperity. Being a CBPO makes you a valuable member of the Federal
Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Enforcing customs, immigration, and agriculture laws and regulations.
- Facilitating the flow of legitimate trade and travel.
- Conducting inspections of individuals and conveyances.
- Determining the admissibility of individuals for entry into the United States.
- Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations – Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations:
Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San
Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando, FL; Honolulu, HI; Chicago, IL; Calais,
Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and
Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and
Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout
River, and Buffalo, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo,
Presidio, Progreso, and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT;
Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if
the duty locations do not have vacancies at the time of your final offer, you may be offered a duty
location in another geographic location within the United States. Locations offered are based on
operational and mission requirements and critical agency hiring needs for entry-level CBPOs as
determined by the CBP Office of Field Operations (OFO).
Salary – and Duty Location Recruitment Incentives – and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in
5 CFR 575.102
) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the
following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in
5 CFR 575.102
will be offered up to a $15,000 incentive per year, for a four-year service contract, in the
following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
- GS-5 and GS-7 $40,332 - $109,952 per year
Locality pay varies by duty location.
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Grade level eligibility and salaries vary depending upon background, including experience and
education, and duty location of the opportunity. This is a career ladder position with a grade level
progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher
grade level (without re-applying) once you successfully complete 52 weeks in each grade level.
Promotions are at the discretion of the agency.
Officers are eligible to select from an array of federal employment benefits that include health, dental
and other insurance plans, a generous annual and sick leave program, and participation in the Thrift
Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-5 grade level if you possess one of the following:
Experience:A minimum of three (3) years full-time general work experience that demonstrates the
ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR
Education Substitution:A bachelor's degree or successful completion of a full four (4)-year course of
study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education:A combination of successfully completed college
education AND general work experience. This will be calculated using your resume and official or
unofficial college transcripts submitted with your application.
You qualify for the GS-7 grade level if you possess one of the following:
Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least
the next lower grade level that includes:
- Performing physical inspections of people, documents or goods for criminal activity, fraud,
and/or illegal operations.
- Utilizing observational techniques, evaluating facts, and reviewing documentation while
applying Federal, State, or local laws and regulations.
- Making determinations in compliance with laws and regulations that may lead to arrests, seizure
of property, fines, and/or penalties based on findings.
OR for the GS-7 grade level:
Education Substitution:A bachelor's degree with Superior Academic Achievement based on (1) class
standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year
of graduate-level education. This education must demonstrate the knowledge, skills, and abilities
necessary to do the work: OR
Combination of Experience and Education:A combination of specialized work experience equivalent to
the next lower grade level AND graduate level education from an accredited college or university. This
will be calculated using your resume and official or unofficial transcripts submitted with your
application.
If you have previous or current law enforcement or military law enforcement experience, you may
qualify at the GS-9 grade level. See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the
federal government’s official employment site to determine if you qualify.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under
international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement
retirement provisions. Candidates must be referred for selection to the Customs and Border Protection
Officer position before reaching their 40th birthday in accordance with Department of Homeland
Security Directive 251-03. The age restriction may not apply if you are currently serving or have
previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment
Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training:You will be required to complete a paid pre-academy orientation for approximately
two (2) weeks at your home port. You will then attend a 101-day training program – CBP Field
Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in
Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training,
examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern
border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program,
which will be completed at their home port. Successful completion of the Academy is required for this
position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of
Interest, select Customs and Border Protection Officer.
You’ll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to
review ALL details of the job opportunity announcement and follow all instructions in the application
process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your
resume, supporting documents, and the CBPO Entrance Exam.
As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about
webinars, career expos, and future opportunities with OFO and CBP.
NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an
exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie,
pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the
Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to
make your move.
DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that
strives to protect the American people by safeguarding our borders, deterring illicit activity, and
enhancing the nation’s economic prosperity. Being a CBPO makes you a valuable member of the Federal
Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Enforcing customs, immigration, and agriculture laws and regulations.
- Facilitating the flow of legitimate trade and travel.
- Conducting inspections of individuals and conveyances.
- Determining the admissibility of individuals for entry into the United States.
- Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations – Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations:
Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San
Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando, FL; Honolulu, HI; Chicago, IL; Calais,
Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and
Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and
Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout
River, and Buffalo, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo,
Presidio, Progreso, and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT;
Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if
the duty locations do not have vacancies at the time of your final offer, you may be offered a duty
location in another geographic location within the United States. Locations offered are based on
operational and mission requirements and critical agency hiring needs for entry-level CBPOs as
determined by the CBP Office of Field Operations (OFO).
Salary – and Duty Location Recruitment Incentives – and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in
5 CFR 575.102
) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the
following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in
5 CFR 575.102
will be offered up to a $15,000 incentive per year, for a four-year service contract, in the
following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
- GS-5 and GS-7 $40,332 - $109,952 per year
Locality pay varies by duty location.
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Grade level eligibility and salaries vary depending upon background, including experience and
education, and duty location of the opportunity. This is a career ladder position with a grade level
progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher
grade level (without re-applying) once you successfully complete 52 weeks in each grade level.
Promotions are at the discretion of the agency.
Officers are eligible to select from an array of federal employment benefits that include health, dental
and other insurance plans, a generous annual and sick leave program, and participation in the Thrift
Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-5 grade level if you possess one of the following:
Experience:A minimum of three (3) years full-time general work experience that demonstrates the
ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR
Education Substitution:A bachelor's degree or successful completion of a full four (4)-year course of
study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education:A combination of successfully completed college
education AND general work experience. This will be calculated using your resume and official or
unofficial college transcripts submitted with your application.
You qualify for the GS-7 grade level if you possess one of the following:
Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least
the next lower grade level that includes:
- Performing physical inspections of people, documents or goods for criminal activity, fraud,
and/or illegal operations.
- Utilizing observational techniques, evaluating facts, and reviewing documentation while
applying Federal, State, or local laws and regulations.
- Making determinations in compliance with laws and regulations that may lead to arrests, seizure
of property, fines, and/or penalties based on findings.
OR for the GS-7 grade level:
Education Substitution:A bachelor's degree with Superior Academic Achievement based on (1) class
standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year
of graduate-level education. This education must demonstrate the knowledge, skills, and abilities
necessary to do the work: OR
Combination of Experience and Education:A combination of specialized work experience equivalent to
the next lower grade level AND graduate level education from an accredited college or university. This
will be calculated using your resume and official or unofficial transcripts submitted with your
application.
If you have previous or current law enforcement or military law enforcement experience, you may
qualify at the GS-9 grade level. See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the
federal government’s official employment site to determine if you qualify.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under
international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement
retirement provisions. Candidates must be referred for selection to the Customs and Border Protection
Officer position before reaching their 40th birthday in accordance with Department of Homeland
Security Directive 251-03. The age restriction may not apply if you are currently serving or have
previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment
Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training:You will be required to complete a paid pre-academy orientation for approximately
two (2) weeks at your home port. You will then attend a 101-day training program – CBP Field
Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in
Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training,
examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern
border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program,
which will be completed at their home port. Successful completion of the Academy is required for this
position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of
Interest, select Customs and Border Protection Officer.
You’ll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to
review ALL details of the job opportunity announcement and follow all instructions in the application
process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your
resume, supporting documents, and the CBPO Entrance Exam.
As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about
webinars, career expos, and future opportunities with OFO and CBP.
NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an
exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie,
pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the
Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to
make your move.
DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that
strives to protect the American people by safeguarding our borders, deterring illicit activity, and
enhancing the nation’s economic prosperity. Being a CBPO makes you a valuable member of the Federal
Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Enforcing customs, immigration, and agriculture laws and regulations.
- Facilitating the flow of legitimate trade and travel.
- Conducting inspections of individuals and conveyances.
- Determining the admissibility of individuals for entry into the United States.
- Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations – Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations:
Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San
Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando, FL; Honolulu, HI; Chicago, IL; Calais,
Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and
Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and
Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout
River, and Buffalo, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo,
Presidio, Progreso, and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT;
Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if
the duty locations do not have vacancies at the time of your final offer, you may be offered a duty
location in another geographic location within the United States. Locations offered are based on
operational and mission requirements and critical agency hiring needs for entry-level CBPOs as
determined by the CBP Office of Field Operations (OFO).
Salary – and Duty Location Recruitment Incentives – and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in
5 CFR 575.102
) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the
following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in
5 CFR 575.102
will be offered up to a $15,000 incentive per year, for a four-year service contract, in the
following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
- GS-5 and GS-7 $40,332 - $109,952 per year
Locality pay varies by duty location.
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Grade level eligibility and salaries vary depending upon background, including experience and
education, and duty location of the opportunity. This is a career ladder position with a grade level
progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher
grade level (without re-applying) once you successfully complete 52 weeks in each grade level.
Promotions are at the discretion of the agency.
Officers are eligible to select from an array of federal employment benefits that include health, dental
and other insurance plans, a generous annual and sick leave program, and participation in the Thrift
Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-5 grade level if you possess one of the following:
Experience:A minimum of three (3) years full-time general work experience that demonstrates the
ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR
Education Substitution:A bachelor's degree or successful completion of a full four (4)-year course of
study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education:A combination of successfully completed college
education AND general work experience. This will be calculated using your resume and official or
unofficial college transcripts submitted with your application.
You qualify for the GS-7 grade level if you possess one of the following:
Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least
the next lower grade level that includes:
- Performing physical inspections of people, documents or goods for criminal activity, fraud,
and/or illegal operations.
- Utilizing observational techniques, evaluating facts, and reviewing documentation while
applying Federal, State, or local laws and regulations.
- Making determinations in compliance with laws and regulations that may lead to arrests, seizure
of property, fines, and/or penalties based on findings.
OR for the GS-7 grade level:
Education Substitution:A bachelor's degree with Superior Academic Achievement based on (1) class
standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year
of graduate-level education. This education must demonstrate the knowledge, skills, and abilities
necessary to do the work: OR
Combination of Experience and Education:A combination of specialized work experience equivalent to
the next lower grade level AND graduate level education from an accredited college or university. This
will be calculated using your resume and official or unofficial transcripts submitted with your
application.
If you have previous or current law enforcement or military law enforcement experience, you may
qualify at the GS-9 grade level. See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the
federal government’s official employment site to determine if you qualify.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under
international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement
retirement provisions. Candidates must be referred for selection to the Customs and Border Protection
Officer position before reaching their 40th birthday in accordance with Department of Homeland
Security Directive 251-03. The age restriction may not apply if you are currently serving or have
previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C. 8412(d).
Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment
Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training:You will be required to complete a paid pre-academy orientation for approximately
two (2) weeks at your home port. You will then attend a 101-day training program – CBP Field
Operations Academy – conducted at the Federal Law Enforcement Training Center (FLETC) located in
Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training,
examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern
border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program,
which will be completed at their home port. Successful completion of the Academy is required for this
position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of
Interest, select Customs and Border Protection Officer.
You’ll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to
review ALL details of the job opportunity announcement and follow all instructions in the application
process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your
resume, supporting documents, and the CBPO Entrance Exam.
As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about
webinars, career expos, and future opportunities with OFO and CBP.
Professional Development RN - Hybrid
Under the supervision of the Senior Director of Clinical Education, the RN Professional Development Specialist supports curriculum design and virtually facilitates experiential learning activities (ELA) within the Clinical Academy. This role primarily supports Critical Care and related Nurse Residency and Fellowship programs, as well as professional development offerings such as preceptor and charge nurse development. The specialist delivers learning experiences to a diverse group of nurse learners across the five states in the Central Division and is responsible for the assessment, design, implementation, evaluation, and continuous improvement of learning experiences using innovative, technology enabled approaches. Responsibilities include instructional design support, consultation on training strategies and skill based learning (skills labs), and delivery of virtual, case based client care experiences (simulation). This is a hybrid role with a strong emphasis on virtual class facilitation as a member of the Clinical Academy.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Bachelor's Degree from an accredited nursing program.
- Upon hire: Registered Nurse License
- 10 or more years Nursing or equivalent experience in related field.
- 5 years Clinical Nursing Education/Professional Development experience.
Preferred Qualifications:
- Master's Degree in Nursing or related professional development field.
- Within 90 days of hire: Nursing Professional Development Certification
- 1 year experience in virtual learning.
- Prior experience working in critical care
Salary Range by Location:
Montana: Except Great Falls: Min: $44.69, Max: $69.38
Oregon: Portland Service Area: Min: $55.51, Max: $86.18
Texas: Min: $42.34, Max: $65.73
Washington: Eastern: Min: $49.39, Max: $76.68
Washington: South Eastern: Min: $51.74, Max: $80.33
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 415564
Company: Providence Jobs
Job Category: Clinical Education
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Nursing
Department: 4007 SS CNTRL DIV EDU ADMIN
Address: OR Portland 4400 NE Halsey St
Work Location: Providence Health Plaza (HR) Bldg 1-Portland
Workplace Type: Hybrid
Pay Range: $see posting - $see posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Human Resources, Keywords:Professional Development Specialist, Location:Lubbock, TX-79411
Remote working/work at home options are available for this role.
Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Tulsa, OK area on Thursday, April 9, 2026.
Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 15901 E Skelly Drive, Floor 1 Tulsa, OK 74116 Date: Thursday, April 9, 2026 Time: 10:00am
- 3:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment.
Walk-ins are welcome! Note: This hybrid position reports to our 15901 E Skelly Drive, Tulsa, OK 74116 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly.
If selected, you must be able to report to this location.
This is your opportunity to be the voice of AT&T – a global leader in communications and technology.
As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer.
Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Pay Transparency: Our Premier Service Consultants earn $17.76
- $21.02 hourly commissions if all sales goals are met.
With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.
Not to mention all the other amazing rewards that working at AT&T offers.
Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales and service, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.
Identify upselling opportunities and close deals to reach your sales and commissions targets.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and seek higher support if needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
Paid training to set you up for success.
Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.
There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).
AT&T will provide the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you’ll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.
You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.
If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you! Your future is calling.
Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Tulsa, Oklahoma It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Remote working/work at home options are available for this role.
Job Title: Software Trainer (Hybrid)
Location: North Wilkesboro, NC (50% Travel Required)
Job Type: Full-time
About the Role:
We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.
Key Responsibilities:
•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)
•Customize training plans based on practice needs, user roles, and software configuration
•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A
•Maintain a deep understanding of product functionality, updates, and best practices
•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets
•Troubleshoot common user errors and guide users to solutions during sessions
•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction
•Gather and relay customer feedback to help shape product enhancements and training improvements
Qualifications:
•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding
•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)
•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)
•Ability and willingness to travel up to 50%
•Experience delivering software training
•High attention to detail and customer-centric mindset
•Tech-savvy with the ability to quickly learn new tools and features
Additional Qualifications:
•Experience working with remote or hybrid teams
•Instructional design or adult learning content development
•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)
Remote working/work at home options are available for this role.
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
The Client
This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.
The Role
This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience
Responsibilities
- Handle tickets and calls directly to build deep product knowledge and earn customer trust
- Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
- Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
- Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
- Define and track key operational KPIs and build automations to drive ongoing efficiency
- Champion team autonomy and maintain quality standards throughout a period of significant scale
What We Need to See (Essential)
- 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
- Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
- Proficiency in maintaining & utilizing ticketing CRMs
- Demonstrated ability to thrive in hypergrowth environments and build processes from zero
- Comfort working across time zones (specifically West Coast)
- Genuine alignment with the company's mission in women's and children's health
What We’d Like to See (Bonus)
- Experience in a healthcare or regulated SaaS environment
- Familiarity with building or scaling a support function at a Series A-C stage company
- Experience with CRM automation and reporting
Location: Hybrid
Package: $60-80 per hour
Duration: 4 months
Remote working/work at home options are available for this role.
Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting sessions in the Miami, FL area on Thursday, March 12th, 2026.
Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 600 NW 79TH AVE MIAMI FL 33126 Date: Thursday, March 12th, 2026.
Time: 10:00 AM
- 3:00 PM Save time and apply and complete testing ahead of time.
This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.
This hybrid-remote position reports to our 600 NW 79th Avenue, Miami, FL 33126 location.
If selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.
This is your opportunity to be the voice of AT&T – a global leader in communications and technology.
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.
Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Pay Transparency: Our premier service consultant position earns $20.17 hourly commissions if all sales goals are met .
With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.
Not to mention all the other amazing rewards that working at AT&T offers.
Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.
Identify upselling opportunities and close deals to reach your sales and commissions targets.
Accurately resolve issues related to service, billing, payments, and collections.
Explain bills and product features clearly.
Troubleshoot basic problems and seek higher support if needed.
Build customer confidence and loyalty by resolving issues.
Support various customer inquiries, including technical issues.
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
Paid training to set you up for success.
Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.
There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).
AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.
You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.
If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling.
Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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Remote working/work at home options are available for this role.
