Information Technology Jobs in Deerfield, IL

Job Title: Customer Service Representative

Location (city, state): Buffalo Grove, IL

Industry: Manufacturing

Pay: $55,000–$58,000 annually

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is hiring for our client, a family-owned manufacturing organization with a small, collaborative office environment. This role is open due to growth and offers the opportunity to join a close-knit team where teamwork, accountability, and customer satisfaction are highly valued.

Job Description:

The Customer Service Representative plays a key role in supporting customers throughout the ordering process while delivering exceptional service. This position requires strong communication skills, attention to detail, and the ability to manage a high volume of orders during peak seasons. The ideal candidate takes ownership of their work and thrives in a fast-paced, hands-on environment.

Key Responsibilities:

• Serve as a primary point of contact for customers via phone and email
• Accurately enter and manage customer orders across multiple systems
• Track orders through completion, ensuring all required details are finalized
• Proactively identify and resolve missing or incorrect order information
• Support the inside sales team with quotes, contracts, and follow-ups
• Manage shared inboxes and prioritize incoming requests
• Deliver consistent, professional service to build strong customer relationships

Qualifications:

• High school diploma required
• 2-3 years customer service or order processing experience required
• Experience in a manufacturing or product-based environment strongly preferred
• Strong phone presence and written communication skills
• High attention to detail with comfort performing manual data entry
• Ability to work across multiple systems and platforms
• Comfortable working in a small office and wearing multiple hats
• Strong critical-thinking skills and ability to move tasks through completion

Additional Details:

• Schedule: Monday–Friday, 8:30 AM–5:00 PM with a 30-minute lunch
• Dress Code: Business casual
• Direct hire opportunity

Perks:

• Supportive, team-oriented office culture
• High-impact role with visibility across the organization
• Comprehensive benefits package and paid time off
• Long-term stability with a growing organization

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Shaping the Future of Logistics- Your Career Starts at Röhlig

Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.

Röhlig USA delivers a customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success.

We are seeking an experienced and highly motivated freight forwarding sales professional with a proven track record of driving revenue growth to join our growing team.

What you will do:

Sales and Business Development

• Develop NEW and prospective customers while maintaining existing accounts.
• Assist Vice President of Sales & Regional VP in the preparation and negotiation of bids, RFQ’s & quotations with customers, suppliers and overseas agents.
• Assist with sales campaigns and events in conjunction with local and overseas partners.
• Co-ordinate and attend sales visits both in the USA, and with overseas partners for aiding business development if applicable.
• Plan and manage personal business portfolio/territory according to agreed market strategy.
• Joint sales visits with other sales professionals.
• Compliance with all regulations prescribed by USA Customs/IATA/TSA/FMC and other governing bodies.
• Offer sales support for future sales offices in remote locations.
• Quoting freight costs to new customers.
• Response and follow up sales inquiries and leads using appropriate methods.

Client and Supplier Management

• Client Management of allocated customers by using established tools to achieve and exceed targets.
• Weekly follow-up with new clients after first shipments.
• Deployment of information about all contracts with customers and suppliers to all parties.
• Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of Rohlig USA.
• Ensure customer requests are completed in a timely manner and at the highest possible service level.
• Adhere to client service level agreements.
• Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.

Administration

• Monitor competitor activity and industry trends.
• Attend industry related functions when required as a key representative of Rohlig USA.
• Update and maintain all relevant information about customers and sales activities on CRM.
• Provide weekly reporting of sales activities.
• Attend meetings with sales team members.
• Attending training to develop relevant knowledge, techniques and skills if applicable.

What you bring:

• High school graduate – some college preferred
• Knowledge of related computer applications and reporting tools
• Familiar with all freight forwarding procedures, regulations & departments
• 2-5 years of industry related experience required
• Demonstrated Customer Services skills
• Proven Sales and Business selling ability & success
• Self-motivated and results driven
• Outstanding people and communication skills
• Excellent problem-solving ability
• Excellent Time Management skills

Benefits:

At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:

• Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.
• Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.
• Salary $75,000-$100,000

If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board.

Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long-term career while maintaining a healthy work-life balance — because we believe success is best achieved together.

Apply now and shape the future of logistics with us!

For further information about the position or the application process, please reach out to:

Mark Aulisio

Talent Acquisition Manager

More information on

Homewerks Worldwide, LLC, a leading import distributor of home improvement products for major retailers is seeking a Demand & Supply Planning Analyst to join our Demand & Supply Planning Team. Homewerks Worldwide develops, sources, and markets bathroom, kitchen, and plumbing products for home and commercial use. Since its formation in 2006, Homewerks has shown consistent sales growth fueled by a proven track record of bringing innovative, efficient, and high quality product solutions to homes. We offer a competitive salary and benefits package, as well as the opportunity to contribute to a fast growing organization. Our corporate office is located in Lake Bluff, IL and we have distribution centers in both Lake Bluff and Libertyville, IL.

Position Summary

The Demand Planning Analyst owns SKU-level forecasting for assigned customers and channels, balancing service-level performance with inventory health and cost control. This role partners with Sales, customer demand planning and replenishment teams, Buyer-Planners, and cross-functional stakeholders to drive forecast accuracy, manage customer fines, support service-level performance for key retail accounts, and continuously improve forecasting and planning processes. The Demand Planning Analyst will report to the Manager, Supply Chain - Demand Planning and Service.

Key Responsibilities

• Build and maintain SKU-level and aggregate forecasts (customer, product family, channel)
• Evaluate forecast accuracy and bias using SKU and topline-level accuracy metrics
• Incorporate customer and commercial inputs into forecasts, including POS, inventory positions, promotions, store distribution, seasonality, lifecycle changes, and portfolio shifts
• Lead formal Demand Reviews with Sales for assigned customers and channels
• Support service-level performance and drive customer fines management, including mitigation efforts for key accounts
• Own customer fines management for assigned accounts, including proactive monitoring, SOP creation, root-cause analysis, cross-functional coordination, dispute support, and mitigation efforts to reduce repeat exposure.
• Partner with Buyer-Planners to provide service updates to stakeholders
• Support new item launches by pressure testing forecasts, monitoring early performance, and adjusting as demand signals emerge
• Manage end-of-life and running-change items, aligning forecasts to inventory depletion strategies and minimizing excess and obsolescence
• Leverage exception-based reporting to surface forecast gaps, service risks, and fine exposure
• Perform regular and ad-hoc root-cause analysis related to forecast accuracy, service levels, fines trends, and inventory risk
• Contribute to standard work and continuous process improvements with a focus on scalability, clarity, and repeatability

Responsibilities may evolve over time based on business needs, tool enhancements, and process maturity.

Education & Experience (Required)

• Bachelor’s degree in Business, Supply Chain, Analytics, Statistics, or a related field
• 3+ years of experience in demand planning, forecasting, or supply chain analytics
• Strong analytical skills with the ability to translate data into clear, actionable insights
• Advanced proficiency in Excel and experience with ERP, planning, or reporting systems
• Solid understanding of forecasting methodologies, accuracy metrics, and supply chain planning concepts
• Demonstrated process-improvement mindset and comfort working in evolving planning environments
• Strong cross-functional collaboration skills, particularly with Sales, retail customers, and Planning teams

Preferred Qualifications

• APICS (CPIM/CSCP) or IBF certification
• Experience working with algorithm-based forecasting, including data cleansing, model selection, and output evaluation
• Experience supporting customer fines management, including root-cause analysis and proactive mitigation
• Working knowledge of SQL and experience using data visualization tools (Tableau, Power BI, or similar)
• Experience working with major retailers, partnering directly with merchant, customer demand planning, and replenishment teams
• Infor / DMP software experience

Benefits

• Medical, dental and vision insurance
• 401k Safe Harbor Plan with 3% Company contribution
• Generous PTO plans
• 10 paid company holidays per a calendar year
• Annual paid volunteer day for non-profit or charity of your choice
• Company provided life insurance, short-term disability and long-term disability coverage.
• Off-site events to encourage team building
• Company performance based bonus plan

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. These include to sit for extended periods of time, regularly stand and walk and have the manual dexterity of hands and fingers to operate a computer keyboard and mouse.

Homewerks Worldwide, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Salary Range: $75K-$100K

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners in Highwood, IL.

Job Summary

The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.

Principal Duties and Responsibilities

The primary responsibility of an Account Executive is to build a book of business through:

• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.

Experience and Education

• Passing the state licensing exam, once hired
• Legally authorized to work in the United States

Required Skills and Abilities

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, hands on, self-starter mindset that can do the work
• Strong time management
• Strong attention to detail and organization

Benefits Summary

• Benefit offerings vary per agency*

This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

The salary range for this position is $38.50 - $53.90 (Hourly Rate) plus applicable shift differentials. Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at /benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care.

Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine.

The Respiratory Therapist RRT reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities: Performs all respiratory care procedures including patient assessments and implements treatment and therapies in accordance with department and hospital protocols and with-in physician order. Implements and evaluates the plan of care related to respiratory procedures including but not limited to aerosol, secretion mobilization, and hyperinflation therapies. Provides care for patient requiring ventilator assistance, complex respiratory devices and procedures and interprets clinical data necessary for the delivery of quality patient care. Performs comprehensive ventilator management and monitors the cardiopulmonary status of patients receiving intensive respiratory care. Demonstrates competency and can perform without supervision all procedures required in adult ICU, Peds, Emergency Room, and Special Care Nursery/NICU. Performs diagnostic studies on patients as designated by department policy and/or by physician order. Initiates and monitors, invasive and all non-invasive arterial blood gas measurement monitors. Consults with Physicians, RN’s, other Health care professionals and participates in daily patient rounds for assigned area to promote consistent quality and delivery of patient care. Demonstrates clinical competence and implements appropriate actions to respond to needs of patients and family members. Monitors and documents the patient response to therapeutic interventions and progress toward outcomes. Completes all documentation for patient charting in compliance with standards for accuracy and content as established by the department and NM. Services as a resource and role model for new staff, students and other NM personnel and assists with precepting and orienting. Demonstrates teamwork by helping co-workers and across departments. Communicates effectively with others and works collaboratively with all hospital services to responsibly accomplish daily work and maintain an environment of excellence. Responsible for meeting all the department’s expectations for all age group and participate in huddles and is aware of information shared in e-mails and other form of communications. Manages work Schedule efficiently by completing timely documentation, cleans and sets up equipment and enters accurate billing and charges for provided services. See additional addendum for Leve 2 and Level 3 RCP

Qualifications

Required: Registered Respiratory Therapist (RRT) - National Board of Respiratory Care Respiratory Care Practitioner (RCP) - Illinois Department of Professional Regulation (within three months of hire) Basic Life Support (BLS) through American Heart Association Neonatal Resuscitation Program (NRP) – American Academy of Pediatrics (within three months of hire) Associate Degree in Applied Art/Science (AAS)

Preferred: Certified Pulmonary Function Technologist (CPFT) - National Board of Respiratory Care Registered Pulmonary Function Technologist (RPFT) - National Board of Respiratory Care, Advanced Cardiac Life Support (ACLS) through American Heart Association, Neonatal/Pediatric Specialist (NPS)- National Board of Respiratory Care, Bachelor’s Degree (BA/BS)

Equal Opportunity - Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits - We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

• Position: Physician Assistant - Cardiac Surgery
• Location: Glenbrook Hospital, Glenview, IL
• Full Time/Part Time: Full-Time, 40 hours per week
• Hours: 4 (10) hour shifts between 7:00 a.m. and 5:00 p.m. Q5 rotating operative weekend call.
• Required Travel: N/A

What you will need:

• License: Physician Assistant (PA) and Controlled Substance Licensure in the State of IL and Federal DEA required
• Education: Graduate of an accredited Physician Assistant Program
• Certification: BLS/CPR certification required
• Experience: At least 2 years’ experience 1st assisting Cardiac Surgery Cases with equal experience performing Endovascular Vein Harvest. Radial Artery procurement a plus.

What you will do:

• Assist Cardiac Surgeon in the operating room, providing 1st and 2nd assist support for a continuum of Cardiac Surgery Cases including but not limited to CABG, Valve replacement and LVAD implantation.
• Job duties split between the OR (60%) and patient care, including the ICU (40%).
• No clinic responsibilities.
• Q5, rotating operative (only) weekend call.

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

#LI- VG1

• Bonus Program (Project Based)
• Benefits package that includes medical, vision, dental, and vision insurance
• Long term disability and voluntary life insurance
• 401K with company match
• Company vehicle or vehicle allowance
• Unmatched career growth opportunity