Information Technology Jobs in Dearborn Heights

This is an on-site position, NOT remote/hybrid

Travel: 15% (Domestic trade shows, supplier visits, athlete/coach insights)

About Us

Epoch Sports is a leading sports innovation company rooted in lacrosse and rapidly expanding into other team sports and performance gear. With a passion for innovation, design, and community, Epoch delivers best-in-class equipment, apparel, and digital experiences that empower athletes to Live. Play. Be. Epoch. From elite performance lacrosse gear to lifestyle apparel, Epoch is building a culture around the modern athlete.

Why Join Us?

Epoch sports is redefining how gear is designed and delivered to athletes at all levels. Help shape one of the fastest-growing sports brands in North America. You’ll work in a fast-moving, ideas-first environment that values curiosity, creativity, innovation and performance. Remote flexibility and a team culture that values work-life balance and growth. Employee discounts and early access to gear and apparel drops and a competitive salary and benefits package.

Job Description

The Product Manager is responsible for owning the full product life cycle of Epoch Sports’ hard-goods equipment (e.g., lacrosse, hockey, and baseball/softball lines) from concept through end-of-life. Operating out of our Detroit headquarters and collaborating daily with Engineering, Design, Manufacturing, Marketing, Sales, and Finance, the Product Manager will translate athlete insights and market analytics into profitable, best-in-class products that reinforce Epoch’s reputation for performance and innovation.

Key Responsibilities

• Strategy & Road-Mapping
• Build and maintain a 3-year product roadmap aligned with corporate strategy, category trends, and revenue/profit targets.
• Conduct market segmentation, competitor benchmarking, pricing analysis, and consumer research to identify white-space opportunities
• New Product Development (NPD)
• Author product briefs with clear value propositions, feature sets, volumes, cost targets, and launch timing; secure cross-functional approval through stage-gate process.
• Serve as the Program Manager for assigned NPD projects—driving timeline adherence, risk mitigation, and milestone communication.
• Champion voice-of-customer (VOC) testing with athletes, coaches, and dealers; translate feedback into actionable design requirements.
• Lifecycle Management
• Monitor sell-through, margin, and inventory health post-launch; drive cost-reduction, line extensions, or end-of-life decisions.
• Collaborate with Operations and Finance to manage SKU rationalization and maintain optimal inventory turns.
• Commercial Readiness
• Partner with Marketing to build go-to-market (GTM) assets—positioning statements, feature/benefit narratives, packaging, POP, and digital content.
• Train Sales Reps, Customer Service, and Retail Partners on product knowledge, differentiation, and competitive advantages.
• Source additional manufacturing equipment to bring products to market.
• Financial Ownership
• Own P&L for assigned categories—set pricing, forecast volumes, track COGS, and optimize gross margin.
• Prepare business cases and ROI analyses for capital expenditures or tooling investments.
• Continuous Improvement & Innovation
• Stay abreast of emerging materials, technologies, and consumer trends; recommend patent or IP opportunities.
• Facilitate cross-functional retrospectives to capture lessons learned and refine the Product Development Process (PDP).

Qualifications

• Bachelor’s degree in Business, Engineering, Industrial Design, Sports Management, or a related field.
• 3–5 years of product management experience in consumer goods; sporting-goods or performance equipment strongly preferred.
• Demonstrated success launching products from concept through commercialization with measurable revenue impact.
• Proficiency in data analytics tools (Excel, Power BI, Tableau, or similar) and familiarity with PLM/ERP systems.
• Strong project-management skills—ability to lead cross-functional teams, manage overlapping priorities, and hit aggressive timelines.
• Excellent written and verbal communication skills; comfortable presenting to executives, retailers, and end-users.
• Passion for sports and understanding of athlete performance needs; lacrosse, hockey, or baseball background a plus.

Preferred Qualifications

• MBA or Master’s in Product Design/Engineering.
• Experience with Lean Product Development or Agile methodologies.
• Knowledge of materials science (composites, polymers), protective equipment standards, or sports governing-body certification processes (NOCSAE, ASTM, CSA).

Work Environment and Physical Demands

• Office, R&D lab, and production floor settings; may require occasional use of PPE
• Ability to lift up to 25 lbs. for product samples/field testing
• Willingness to attend weekend tournaments, clinics, and trade shows several times per year.

Equal Employment Opportunity (EEO) Policy

Epoch Sports provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.

Key Responsibilities

• Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations.
• Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
• Ensure compliance with all safety, security, and operational protocols.
• Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
• Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
• Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
• Monitor site productivity metrics and implement improvements to enhance efficiency.
• Respond to on-ground escalations and operational emergencies promptly.
• Prepare weekly operational status reports and performance summaries.
• Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
• Travel between Tampa, Baltimore, and Pittsburgh as operational needs require.

Qualifications

• 3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
• Prior experience in a supervisory or lead role managing teams.
• Strong understanding of safety protocols and compliance-driven environments.
• Excellent communication, leadership, and people management skills.
• Ability to analyze performance metrics and identify process improvement opportunities.
• Comfortable working in dynamic and fast-paced field settings.
• Valid driver’s license with a clean driving record.
• Ability to travel between assigned cities as needed.

Preferred Skills

• Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
• Knowledge of incident reporting, compliance documentation, and operational audits.
• Technical aptitude to understand basic AV system operations and diagnostics

Work Environment

• Significant travel required - approximately 90% of the time across locations.

PLM Engineer

Ford MI

Job Description & Skill Requirement:

• Job Description: 3DX PLM Engineer
• Location: Dearborn, MI
• Qualification: MS or MBA from US premium university
• Desirable Experience
• 0-2 years experience required in following area

1)Hands-on experience with the Dassault Systems 3DEXPERIENCE Platform or ENOVIA.

2)Understanding of product lifecycle management processes (BOM, Change Management, Configuration Management).

3) Experience with CAD integrations such as CATIA or SOLIDWORKS.

4) Knowledge of scripting or development technologies (Java, JavaScript, MQL, TCL, or REST APIs).

5) Experience with PLM system configuration, customization, and deployment.

6) Strong problem-solving and communication skills.

7) Good communication skills

Skills:

• 3DEXPERIENCE / ENOVIA configuration
• PLM implementation
• CAD integration
• Workflow and lifecycle management
• BOM management

𝐈𝐦𝐦𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧, 𝐎𝐟𝐟𝐢𝐜𝐞 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐏𝐚𝐲𝐫𝐨𝐥𝐥 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 - 𝐁𝐢𝐥𝐢𝐧𝐠𝐮𝐚𝐥 (𝐒𝐩𝐚𝐧𝐢𝐬𝐡)

𝗕𝗶𝗻𝗴𝗵𝗮𝗺 𝗙𝗮𝗿𝗺𝘀, 𝗠𝗜 / 𝗛𝘆𝗯𝗿𝗶𝗱 / 𝗙𝘂𝗹𝗹-𝘁𝗶𝗺𝗲 𝘄𝗶𝘁𝗵 𝗖𝗼𝗴𝗲𝗻𝘁 𝗜𝗕𝗦

We are seeking a detail-oriented professional to manage U.S. employment-based immigration, payroll processing, and office administration functions in a dynamic environment. The ideal candidate will be hands-on, highly organized, and comfortable working across HR, finance, and operations.

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

• Prepare and file H-1B (CAP, Transfers, Amendments, Extensions), LCAs, H-4, and support PERM & I-140 processes

• Prepare documentation for H-1B visa stamping and maintain Public Access Files (PAF)

• Serve as primary point of contact for immigration inquiries and USCIS communications

• Process/submit Paychex payroll, manage records/deductions

• Handle multi-state compliance, state tax accounts, reconciliations

• Oversee operations, vendors, mail/shipments, records

• Ensure compliance with company policies, insurance requirements, and regulatory standards

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

• 3+ years of U.S. employment-based immigration experience

• Hands-on payroll processing experience (Paychex preferred)

• Strong knowledge of H-1B, PERM, I-140, LCA, and payroll compliance

• Multi-state payroll/tax knowledge

• Bilingual (Spanish) is a plus

• Excellent organizational and multitasking skills

Please send an email with your resume to 𝗛𝗲𝗹𝗹𝗼@𝗖𝗼𝗴𝗲𝗻𝘁𝗜𝗕𝗦.𝗰𝗼𝗺 using "𝐈𝐦𝐦𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧, 𝐎𝐟𝐟𝐢𝐜𝐞 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐏𝐚𝐲𝐫𝐨𝐥𝐥 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭" as the subject.

Job Description: Project Manager

Location: Onsite (Detroit, MI)

Job Overview

Responsibilities:

• Lead and facilitate the execution of the approved transition plan and report progress to leadership.

• Serve as primary point of accountability between the System Integrator, internal IT teams, and business stakeholders.

• Enforce knowledge transfer, documentation, and vendor exit requirements.

• Ensure operational readiness, security compliance, and disaster recovery preparedness.

• Identify risks and escalate issues with mitigation recommendations.

• Manage the scope, risk, issues, deliverables, and schedule of project directly related to all IT technical transition and knowledge transfer tasks.

• Facilitate and manage the vendor technical transition and knowledge transfer leaders and teams according to the transition project schedule.

• Work with the Project Managers, Technical Managers and the Program Leadership Group to regularly communicate project status across all organizations.

• Assign project tasks and coordinate resources; this includes reviewing individual issues and concerns and resolving or escalating them as needed.

• Facilitate, communicate and execute the overall IT technical support transition and knowledge transfer strategy for the project, considering scope, objectives, and constraints.

• Identify and assess risks related to technical support transition and knowledge transfer and work proactively to mitigate them.

• Oversee review and analysis of IT technical transition and knowledge transfer documentation, and present findings to IT technical management teams.

• Work in an agile environment and understand agile methodologies.

• Participating in project meetings including Agile/Scrum grooming, sprint planning, sprint reviews, and daily stand-ups.

• Collaborate within an agile software development process with software developers, subject matter experts and stakeholders.

Required Knowledge, Skills, and Abilities

· Technical Knowledge

o Strong understanding and knowledge of .NET application architectures

o Hands-on knowledge of Microsoft Azure, including:

§ App Services / Functions

§ Azure SQL, Storage, and Key Vault

§ Azure Monitor and Application Insights

§ Azure RBAC and managed identities

o Experience with Azure DevOps, CI/CD pipelines, and operational monitoring

o Understanding of public sector IT governance, security, and compliance requirements

o Strong vendor management and stakeholder communication skills

o Ability to lead cross-functional technical teams during high-impact transitions

o Familiarity with ReactJS-based front ends (support perspective)

· Management & Leadership Skills

o Proven experience leading complex IT transitions or transformations

o Strong vendor management and contract enforcement skills

o Ability to translate technical risks into executive-level language

o Excellent facilitation and decision-making skills

· Operational & Process Skills

o Experience implementing or managing:

§ IT service management (ITIL-aligned preferred)

§ Incident, problem, and change management

§ Production support models

o Strong documentation and operational discipline

o Ability to design and execute phased transition plans

· Experience

o IT Technical Transition Manager with 5+ years of IT experience, including matrix management experience leading business, vendor and technology teams

o 3–5+ years in:

§ IT management

§ Technical program management

§ Application or infrastructure operations leadership

o Demonstrated experience transitioning systems from:

§ Vendor-led to internally supported

§ On premises to cloud environments

o Strong organizational skills and ability to manage multiple testing activities within the program simultaneously.

o Strong project management skills to facilitate the IT technical transition and knowledge transfer activities from System Integrator vendor to State Of Michigan technical teams; escalate risk areas as needed; coordinate all activities and provide expertise throughout the IT technical transition phase.

Customer Resolution Specialist I (multiple openings)

Location: Detroit, MI (Remote after initial onsite training)

Duration: 6+ Months W2 contract role

Pay Rate: $20-22/HR

Shifts: 4 days/week; apprx. hours 9am – 7pm; Flexible schedule

Job Summary

As an entry level professional in Customer Care, the main accountabilities are answering incoming customer phone calls and resolving customer inquiries related to turn-on and disconnection of services, electrical and gas outages, and gas leaks.

Key Accountabilities

• Initiate and respond to customer inquiries related to various products and services.
• Gather and analyze current and historical data from customer records to respond to service requests and inquiries.
• Follow-up with key contacts within Customer Care and other departments to ensure timely resolution of complaints, inquiries and requests.
• Conduct customer business within Michigan Public Service Commission rules and established guidelines.
• Process customer payments per established guidelines.
• Communicate with customers effectively and accurately.

Qualifications:

• High school diploma, or equivalent, with two years of experience in a customer contact professional environment
• OR- Henry Ford College Customer Service Professional Certificate with one year of experience in a customer contact professional environment
• OR- Associate degree, or above, with one year of experience in a customer contact professional environment

Additional requirements:

• Must obtain an evaluation of "recommended" on the clerical and human relations portions of the customer representative tests.
• Must have intermediate oral and written communication skills, including a good speaking voice and solid use of proper business grammar.
• Must demonstrate a working proficiency in relevant computer applications within multiple corporate applications and data management tools and systems.
• Must pass Department of Transportation (DOT) drug & alcohol testing and a satisfactory physical examination.
• Must be flexible to work shifts and extended periods of overtime that may include weekends and holidays.
• Maintain an internet access at a home location with at least 20 mbps

We are seeking a Manager-level Subject Matter Expert (SME) in Export Control to play a critical role for one prestigious client. This is a high-impact opportunity to partner cross-functionally across regions and help ensure regulatory excellence in a complex, fast-moving environment.

Basic Qualifications:

• 8+ years of experience in Export Controls, with strong expertise in U.S. regulations (ITAR & EAR)
• Degree in Law or an Associate degree with relevant export control experience
• Proven ability to influence stakeholders and drive alignment across functions
• Strong analytical mindset with excellent problem-solving and decision-making capabilities
• Experience with internal audits and compliance assessments
• Travel requirements: 10–20%

Preferred Qualifications:

• Familiarity with EU and UN sanctions/export control frameworks
• Experience in the automotive industry, particularly in software/technology export compliance
• Strong organizational and prioritization skills

As Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards according to Sephora at Kohl's standards.

• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products.
• Demonstrate credibility to the client through knowledge of products and beauty trends.
• Inspire clients through demonstrating products and application of products to drive sales.
• Actively engage and complete all required training to expand knowledge.
• Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards.
• Support omni-processing within the department.
• Support inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changes.
• Support visual elements of the department and communicate missed or damaged product/fixtures to the supervisor.

All associates are responsible for:

• Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Supporting and executing safety and shortage reduction programs following company guidelines.
• Accomplishing multiple tasks within established timeframes.
• Following company policies, procedures, standards and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Receiving, understanding and proactively responding to direction from leaders and other company personnel.
• Other responsibilities as assigned.

Required:

• Authentic passion for beauty.
• Client-facing retail or service industry experience.
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Flexible availability to work days, nights, weekends and holidays.

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the \"What You'll Do\" Section.
• Ability to satisfactorily complete company training programs.
• Ability to comply with dress code requirements.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
• Perform work in accordance with the Physical Requirements section.

Physical Requirements:

• Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to stand/walk for the duration of a scheduled shift (up to 8 hours).
• Ability to visually verify information and locate and inspect merchandise.
• Ability to comply with health and safety standards.

Pay Starts At: $13.30