Information Technology Jobs in Dania Florida

631 positions found — Page 3

Laboratory Manufacturing Technician
Salary not disclosed
Sunrise, FL 3 days ago

American Cell Technology is seeking a motivated, detail-oriented Laboratory Manufacturing Technician with hands-on experience culturing stem cells or specifically mesenchymal stem cells (MSCs). This is a unique opportunity to work at the cutting edge of regenerative medicine, contribute to a rapidly growing biotech company, and make a real impact in patients' lives.


In this full-time, in-person role, you'll be responsible for:

  • Primary stem cell isolation and culture expansion
  • Cell characterization and quality control in a GMP-compliant environment
  • Ensuring aseptic technique and documentation compliance
  • Occasional participation in research, protocol development, or internal R&D projects


What We’re Looking For

We’re looking for someone who:

  • Has at least 3 years of hands-on experience culturing stem cells (MSCs strongly preferred)
  • Is comfortable working in a GMP-certified cleanroom or equivalent sterile environment
  • Brings a scientific mindset with strong attention to detail and documentation
  • Demonstrates initiative and enthusiasm for stem cell science
  • Is a team player who will positively contribute to company culture and innovation


Schedule & Work Commitment

  • Full-time, in-person position (Sunrise, FL)
  • Monday–Friday (or other combination of 5 days per week), approx. 44 hours/week
  • Flexibility required for occasional weekend or off-hour work depending on lab needs


Compensation & Benefits

  • Pay: $18.00 – $30.00 per hour (based on experience & performance)
  • Health Benefits: Medical, dental, and vision insurance
  • Retirement: 401(k) with employer match
Not Specified
Phlebotomist I
Salary not disclosed
Miami, FL 4 days ago
Title: Phlebotomist I

Location:-
Miami FL 33184

Duration: 4 Months

Shift/Time Zone:
Monday - Friday: 6:00 am - 2:00 pm.

Saturday: 6:30 am - 10:30 am.

Heavy volume at this site.

Description:


  • The Patient Services Representative I PSR I represents the face of the company to patients who come in, both as part of their health routine or for insights into life defining health decisions.
  • The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  • The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  • The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  • Under the direction of the area supervisor, perform daily activities accurately and on time.
  • Maintain a safe and professional environment.
  • Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  • Maintains required records and documentation.
  • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.


Job Requirements:


  • Ability to provide quality, error free work in a fast paced environment.
  • Ability to work independently with minimal onsite supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric.
  • Flexible and available based on staffing needs, which includes weekends, holidays, on call and overtime.


Required Education:


  • High school diploma or equivalent REQUIRED Medical training: medical assistant or paramedic training preferred.
  • Phlebotomy certification preferred Required in California, Nevada, and Washington.


Work Experience:


  • Minimum of 6 months experience REQUIRED.
  • One years phlebotomy experience preferred.
  • Customer service in a retail or service environment preferred.
  • Keyboard data entry experience a must.

Position is offered by a no fee agency.
Not Specified
Clinical - LTSS Service Care Manager
🏢 Spectraforce Technologies
Salary not disclosed
Miami, FL 4 days ago

Position Title: LTSS Service Care Manager

Work Location: Candidates must reside within the state of Florida - Specifically Region 11 (Miami-Dade/Monroe would be amazing) northern Miami (Hialeah) 33012, 33013, 33147 (Miami) 33130, N, Miami 33180 is also okay

Assignment Duration: 3 months, contract to hire

Work Schedule: 8 am - 5 pm EST Mon - Fri

Responsibilities:

Remote Training - 30 days

Involves field-based training where the case managers will get to shadow on their last week (week 5) - hands on experience




  • Working with members in a face-to-face environment
  • This position does have the intent to convert based on performance and eligibility
  • 8-5 Mon-Fri; Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver's license.
  • Managing a case load for healthcare members with long-term care needs.
  • Geriatric long-term care
  • Member assessments and notes.
  • Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
  • Monitor delivery of services and follow-up with members, caregivers, or provider s through in-person visits and telephonic contact
  • Authorize and coordinate referral for services.
  • Ensure provider services are delivered without gaps and identify functional deficiencies in care plans.
  • Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!


Assist members with filing and resolving complaints and appeals



Candidate Requirements

Education/Certification
Required: Requires a Bachelor's degree and 2 - 4 years of related experience

Preferred: n/a

Licensure
Required: n/a
Preferred: n/a


  • Years of experience required
  • Disqualifiers
  • Best vs. average
  • Performance indicators


Must have:

Case management (2 years)

Strong Microsoft skills

Nice to have

Bi-lingual or Tri-lingual would be great but must be able to communicate (verbal and written) in English as well. The members will have intakes in English, but should there be any language barriers that is why the team is seeking someone Bi-Lingual.

  • Previous LTC or Hospice experience
  • Bilingual - Spanish preferred with strong English skills
  • Hialeah to North Miami - preferred. Also 33133, 33130, 33129, 33147


Previous interview feedback from HM on a general level:


  1. candidates are lacking in answering questions from the team during the interview
  2. Even though the team is seeking bi-lingual candidates - they are noticing that if English is not their first language, they may not be understanding the ask / question
  3. The team needs to ensure the CW can provide adequate and sufficient feedback

Assessments to members will be completed in English - but with that they are looking to ensure comprehension

Best vs. average:

Someone with great time management and great communication and written skills to the hiring manager it is very important for this person to be a team player

Someone who is adaptable to change

Training is completed virtually and not everyone is a virtual learner - this person should know and be comfortable with that


  • Top 3 must-have hard skills
  • Level of experience with each
  • Stack-ranked by importance
  • Candidate Review & Selection


1
targeted case management is a good background to have

2
Case management is a great background to have

3
Strong Microsoft skills

Position is offered by a no fee agency.
Not Specified
Care Manager (RN)
🏢 Spectraforce Technologies
Salary not disclosed
Fort Lauderdale, FL 3 days ago

Position Title: Care Manager (RN)



Work Location: Region 10 (Broward County)

Region 10, Ft. Lauderdale and Hollywood, are the areas of high need.



Assignment Duration: 3 months, possibilities of extension



Work Schedule: 8:00 a.m. - 5:00 p.m.



Work Arrangement: Remote



Position Summary:

Very tight nit team, we work well together and assist each other every day. Family centered, yet we hold new hires accountable for completion of work and thorough documentation.



Background & Context:

A new contingent/temp worker is needed.



Key Responsibilities:



* Making calls to parents of members to collect annual assessments

* Monthly required update call

* A monthly face-to-face visit and if visit declined a second monthly call or a virtual visit replaces it

* Calling DME companies and providers if a parent states a problem

* Managing difficult parents at times

* Good communication skills

* EXCELLENT documentation



Qualification & Experience:



* Required: ASN

* Preferred: BSN

* Required: RN

* Years of experience required: 2 years pediatric experience required

* Computer savvy

* Computer/Microsoft savvy

* Ability to perform face to face visits

* Field visits required



Working Conditions & Physical Demands (If Applicable):



* Does this position require a Driver's License to complete the necessary job functions for this role (E.g. Driving to member visits, hospital or provider facilities, sales)? Yes

* Does this position require a clinical license or a certification to do the job: Yes - RN



Additional Information (If Applicable):



* Must pass background check and fingerprinting

* Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future

* Sub-contracting is not permitted

* Contacting a hiring leader directly about a requisition or hiring need is not permitted

* All contractors must sign a Temporary Worker Acknowledgement which must then be uploaded into Beeline by the vendor during the background check acceptance



Education/Certification
Required: ASN
Preferred: BSN

Licensure
Required: RN
Preferred:

Years of experience required: 2 years pediatric experience required

Disqualifiers: Poor documentation, not enough pediatric experience (PICU, NICU, home health, etc.)

Additional qualities to look for: Computer savvy


  • Top 3 must-have hard skills stack-ranked by importance


1
2 years pediatric experience

2
Computer/Microsoft savvy

3
Ability to perform face to face visits





4
Field visits required.

Position is offered by a no fee agency.
Not Specified
Lab Assistant
🏢 Spectraforce Technologies
Salary not disclosed
Miramar, FL 3 days ago
Job Title: Lab Assistant

Location: Miramar FL 33025

Duration: 6 months

Shift/Time Zone:
4:00p - 12:30am

JOB SUMMARY:




  • Perform the daily activities as described below. Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.




JOB REQUIREMENTS:




  • Sorting, and receiving specimens in the department.
  • Performs routine instrument maintenance on some equipment.
  • Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
  • Preparing reagents and or media in the department.
  • Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
  • Performs QA/QC duties as assigned.
  • Resolves pending lists.
  • Finds missing samples.
  • Decontaminates work areas.
  • Performs weekly radioactive wipe tests.
  • Maintains files for department records.
  • Changes gas cylinders.
  • Follows all PPE requirements and all safety regulations.
  • Uses the laboratory computer system as well as operates PCs.
  • Disposes of biohazardous material.
  • Completes training and competency checklists as appropriate.
  • This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.




Education: High school diploma or equivalent. Medical assistant training helpful. Math and science courses preferred.

Work Experience: None required

Special Requirements:

Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.

Must be able to retain information once learned.

Must interact with other coworkers, internal and external customers with courtesy and respect.

Key Word Search: laboratory, medical

Additional Job Details: Candidate must have their own reliable transportation & a valid DL to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation).

Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift.


Position is offered by a no fee agency.
Not Specified
Phlebotomy - Phlebotomist I
🏢 Spectraforce Technologies
Salary not disclosed
Miami, FL 3 days ago
Title:Phlebotomy - Phlebotomist I

Duration: 3 months

Shift/Time Zone:
-Monday - Friday 6:00 am - 2:00 pm

Rotational Saturday 6:30 am - 10:30 am.?


Work Location : Miami FL 33155

The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.

Under the direction of the area supervisor, perform daily activities accurately and on time.

Maintain a safe and professional environment.

Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

Maintains required records and documentation.

Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements:

Ability to provide quality, error free work in a fast-paced environment.

Ability to work independently with minimal on-site supervision.

Excellent phlebotomy skills to include pediatric and geriatric.

*Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.*

Required Education:

High school diploma or equivalent REQUIRED

Medical training: medical assistant or paramedic training preferred.

Phlebotomy certification preferred (Required in California, Nevada, and Washington).

Work Experience:

Minimum of 6 months experience REQUIRED. One(+) years phlebotomy experience preferred.

Customer service in a retail or service environment preferred.

Keyboard/data entry experience a must.

Additional Job Details: Must list home city/commute time to jobsite on resume (should be within 20-25 MINUTES TO SITE) - rate is based on years of DIRECT PHLEBOTOMY EXPERIENCE as listed in resume. Overlapping roles do not count twice. Please refer to Southeast rate card breakdown provided by Broadleaf, if any questions.

Candidate must have their own reliable transportation to get to/from worksite without issue (Being dropped off by bus, Uber, rideshare is not reliable transportation). Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination

Position is offered by a no fee agency.
Not Specified
Phlebotomist II - Float
🏢 Spectraforce Technologies
Salary not disclosed
Fort Lauderdale, FL 3 days ago
title:Phlebotomist II - Float

location: Fort Lauderdale FL 33316


duration: 4 months

State of Credentials Licenses Required:
FL preferred but not required

Shift/Time Zone:
schedule is Mon thru Friday, with rotational Saturdays. 6am-3pm

description:


  • The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  • The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  • The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  • The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  • Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
  • Under the direction of the area supervisor, perform daily activities accurately and on time.
  • Maintain a safe and professional environment.
  • Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  • Maintains required records and documentation.
  • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.


Job Requirements:


  • Ability to provide quality, error free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric.
  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  • Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  • Must be able to make decisions based on established procedures and exercise good judgment.
  • Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  • Capable of handling multiple priorities in a high-volume setting.
  • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.


Training locations may vary based on trainer availability.

Required Education:

High school diploma or equivalent REQUIRED.

Medical training: medical assistant or paramedic training preferred.

Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience:

1-3 years phlebotomy experience REQUIRED, inclusive of pediatric, geriatric and capillary collections.

2 years in a Patient Service Center environment preferred.

Customer service in a retail or service environment STRONGLY preferred.

Keyboard/data entry experience.Position is offered by a no fee agency.
Not Specified
Pre-Analytical Assistant I
🏢 Spectraforce Technologies
Salary not disclosed
Miramar, FL 4 days ago
Title:- Pre-Analytical Assistant I - 1st Shift

Location:- FL_ACHX_10200 Commerce Pkwy, Miramar FL 33025

duration:- 6+ months

Shift:- eastern M-F 6am-230pm


Basic Purpose:


  • Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department.


Position Requirements:


  • Minimal data entry skills
  • Good organizational skills
  • Understanding of specimen types related to test(s) ordered.
  • Clinical department requirements with regard to specimen types and quantity needed for each test, specimen handling and delivery.
  • Understanding of compliance regulations related to test ordering which may change on a daily basis
  • Flexibility and a willingness to adapt to change and pursuit of continuous improvement
  • Commitment to fulfilling internal and external customer requirements in the course of carrying out routine position responsibilities
  • Willingness to actively contribute to a team based working environment A Ability and willingness to support the goals of the department with regard to staffing needs on weekends, holidays, on call and overtime
  • Tasks and responsibilities must be performed with confidence, accuracy and in a timely manner
  • Performance task proficiency includes but is not limited to the following manual functions:- sorting- racking- pickup and delivery of specimens to the laboratory- specimen storage [this position might also be trained to run the sorters in archive mode]- centrifugation- aliquoting


Job Accountabilities

1. Demonstrates an ability to learn the job duties assigned to the Pre-Analytical Assistant I, and develops an understanding of how all the functions in Tech Ops and Specimen Processing work together and how they impact Technical departments and result quality.

2. Identifies problems with specimen types, missing information etc., with regard to sorting, racking, centrifuging, delivery, and storage of specimens; is able to resolve or forward information in support of timely problem resolution.

3. Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test order information on translation tables, computer system, and the directory of services.

4. Meets quality and production standards within 6 months of completing training.

5. Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame.

6. Reports to work on time, and follows attendance guidelines; supports the department's performance in the event of coworker absences.

7. Learns additional functions within Tech Ops and Specimen Processing to allow timely progression to the next level.

8. Performs other duties as assigned.

Position Requirements/Environment

1. Handles multiple tasks simultaneously and works in a production environment.

2. Communicates effectively with all levels of staff both verbally and written.

3. Maintains composure while working under pressure.

4. Reflects good judgment at all times when determining what action to take in resolving problems.

5. Adheres to Quest Diagnostics' Core Values, safety, compliance and work process policies and procedures.

6. Works in a biohazard environment, in compliance with all applicable safety requirements.

7. Keeps work area neat and clean; complies with 5S workplace standards.

8. Able to sit, stand or walk for long periods; able to lift up to 50 lbs.; maneuver large carts and/or racks with specimens.

9. Demonstrates strong interpersonal skills that foster a positive working environment.

10. Demonstrates work assignment flexibility and ability to adapt to change.

11. Must have some flexibility with regard to work schedule.

Incumbent should possess the knowledge, skills and experience usually obtained by:

1. High School Diploma or GED.

2. Medical background preferred which includes medical terminology applicable to a clinical laboratory.

3. Previous experience in a production environment preferred.

4. Prefer familiarity with mainframe computers

Additional Job Details:

Heavy production site. Very busy with repetitive tasks. Medical terminology a plus, but not required. If testing samples, will be required to wear lab coat, mask, goggles, gloves, protective wear.

MUST HAVE EXCELLENT UNDERSTANDING OF ENGLISH LANGUAGE BOTH SPOKEN AND WRITTEN

**Bilingual candidates strongly preferred who also speak Spanish. English still must be strong, as well**Position is offered by a no fee agency.
Not Specified
SVP of Revenue Management and Pricing
✦ New
Salary not disclosed
Miami, FL 1 day ago

Must be based in Miami, FL and available to work on-site 3X per week.


We Are Lucky Strike Entertainment.


Bowling, Arcade, Family Entertainment Centers. One company. Twelve brands. A career built around unforgettable experiences. Hospitality at our core; we put people first by creating meaningful connections and delivering memorable experiences to every guest, every time.


The Senior Vice President of Revenue Management & Pricing will lead the development and execution of enterprise pricing and revenue optimization strategies across the organization’s portfolio of entertainment venues. This executive will be responsible for driving sustainable revenue growth and margin expansion through dynamic pricing, advanced analytics, and AI-powered pricing solutions that respond to real-time demand signals.

This role will oversee revenue management, pricing strategy, commercial analytics, and pricing technology to ensure the organization maximizes yield across dayparts, seasonal demand, and customer segments. The SVP will partner closely with Marketing, Finance, Operations, and Technology to build a sophisticated pricing ecosystem that leverages automation, machine learning, and predictive analytics to continuously optimize performance while delivering strong customer value and engagement.


What You’ll Do

Strategic Revenue & Pricing Leadership

  • Design and implement a comprehensive revenue management and pricing strategy aligned with company goals for revenue growth, margin optimization, and guest value perception.
  • Lead the evolution from static pricing to dynamic, demand-based pricing models that consider factors such as daypart, demand elasticity, seasonality, location performance, and customer segmentation.
  • Establish pricing governance frameworks to guide promotional strategy, discount structures, and enterprise pricing policies.
  • Develop testing and experimentation frameworks to continuously refine pricing strategies through data-driven insights.


AI-Driven Pricing & Technology Innovation

  • Lead the implementation and optimization of AI-powered pricing solutions that leverage machine learning, predictive modeling, and real-time demand signals.
  • Evaluate and deploy pricing technology platforms capable of automated price adjustments based on utilization, booking velocity, weather, competitive data, and historical trends.
  • Partner with Product and Technology teams to integrate AI pricing capabilities with POS systems, reservation platforms, CRM systems, and loyalty platforms.
  • Champion a data-first culture by embedding automation and advanced analytics into everyday pricing and revenue decisions.
  • Ensure pricing systems are scalable, automated, and capable of adapting to rapidly changing demand conditions across all locations.


Analytics & Revenue Optimization

  • Build and oversee advanced pricing models using statistical forecasting, machine learning, and predictive analytics.
  • Monitor pricing performance against key metrics including revenue per location, yield per lane or experience, utilization rates, contribution margin, and customer lifetime value.
  • Conduct competitive and market pricing analysis to ensure optimal positioning across markets.
  • Partner with FP&A to forecast the financial impact of pricing strategies and track performance against revenue and margin targets.
  • Lead commercial analytics initiatives to uncover insights across pricing, promotions, guest behavior, and market demand patterns.


Loyalty & Customer Value Programs

  • Collaborate with Marketing and Customer Experience teams to align loyalty strategy with revenue management and pricing initiatives.
  • Leverage loyalty and guest data to inform personalized pricing strategies, promotions, and targeted offers.
  • Analyze loyalty program performance and customer engagement trends to improve retention, visitation frequency, and lifetime value.
  • Integrate loyalty insights into dynamic pricing models to deliver value while maximizing revenue.


Operational Execution

  • Partner with regional and location leadership to ensure pricing strategies are practical, executable, and aligned with local market dynamics.
  • Ensure pricing strategies can be seamlessly deployed across all locations through centralized systems and automation.
  • Establish operational processes for pricing updates, approvals, and exception management.
  • Support field teams with clear communication, training, and tools to ensure consistent pricing execution.

Cross-Functional Collaboration

  • Work closely with Marketing to align promotional strategies, campaigns, and offers with enterprise pricing strategy.
  • Partner with Operations to ensure pricing models align with operational realities and guest experience expectations.
  • Collaborate with Technology and Product teams on system requirements for pricing automation, forecasting tools, and advanced analytics.
  • Provide executive leadership with insights on pricing trends, market conditions, and revenue optimization opportunities.

Leadership & Team Development

  • Build and lead a high-performing team focused on revenue management, pricing strategy, and commercial analytics.
  • Develop internal capabilities in advanced analytics, pricing science, and AI-enabled revenue optimization.
  • Foster a culture of innovation, experimentation, and data-driven decision making across the organization.

What You’ll Bring

  • 10+ years of experience in revenue management, pricing strategy, or commercial analytics roles within multi-location, consumer-facing industries such as hospitality, entertainment, travel, retail, or leisure.
  • Proven track record designing and scaling dynamic pricing strategies across large multi-unit environments.
  • Experience implementing AI-driven pricing platforms, predictive analytics tools, or automated revenue management systems.
  • Strong analytical expertise in pricing optimization, demand forecasting, elasticity modeling, and customer segmentation.
  • Demonstrated leadership experience building and managing high-performing teams.
  • Ability to influence senior executives and collaborate cross-functionally with operations, finance, marketing, and technology leaders.
  • Experience integrating pricing systems with POS platforms, CRM systems, loyalty platforms, and enterprise analytics tools.

Key Metrics of Success

  • Revenue growth and margin expansion driven by pricing and revenue management strategies.
  • Increased yield per location across peak and off-peak demand periods.
  • Improved utilization through demand-based and AI-driven pricing optimization.
  • Higher customer retention and engagement through personalized value-based pricing.
  • Seamless deployment of pricing updates across all locations with minimal operational disruption.
  • Development of a scalable, automated pricing infrastructure powered by advanced analytics and AI.


What You’ll Get

At Lucky Strike Entertainment, we’re committed to supporting your well-being both on and off the job. Here's a peek at some of the benefits available to our Corporate associates:

  • Medical, Dental, Vision plans to select from based on your needs
  • Wellness resources to help you along your wellness journey
  • 401(K) Retirement Plans
  • Employee Stock Purchase Program
  • Employee Assistance Program (EAP)
  • Vacation and Holidays
  • Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts and more!
Not Specified
Implementation Manager - Level 2
Salary not disclosed
Miami, FL 3 days ago

Description


What We're Looking For:

As a MeltwaterImplementation Manager, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of AI key features. Reporting to the program and Implementation Regional Manager, you will prioritize account setup and provide customized team training to ensure alignment with clients' objectives. You will play a key role in helping clients understand and leverage Meltwater's AI capabilities. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations.

Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.

Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact.

What You'll Do:

  • Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.

  • Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.

  • Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience

  • Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.

  • Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.

  • Champion innovation and the adoption of emerging technologies across implementation practices

  • Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.

  • Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.

  • Assist in configuring and setting up the application to meet clients' desired outcomes effectively.

  • Construct and manage complex Boolean logic queries and analytics for insightful data extraction.

  • Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.

  • Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.

  • Conduct both online and in-person training sessions to facilitate platform proficiency among clients.

  • Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.

  • Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.

  • Effectively communicate project status and deliverables with internal and external teams to ensure project success.

  • Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.

  • Track milestones and document client interactions and insights to enhance overall client experience and relationship management.

  • Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.

What You'll Bring:

  • A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support

  • A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.

  • Empathy and an innate ability to understand customer needs, fostering rapid relationship development.

  • A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.

  • Business acumen and a comprehensive understanding of diverse departmental and industry requirements.

  • Proven ability to lead cross-functional teams and influence without direct authority

  • Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.

  • A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.

  • Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.

  • Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.

  • A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.

  • A deep understanding of and passion for media, news, and current affairs.

  • Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.

  • Excellent written and verbal communication skills in English. Spanish or another language is a plus.

  • The ability to legally work in the country of hire is required for this position.

What We Offer:

  • Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.

  • Excellent medical, dental, and vision options

  • 401(k) matching, life insurance, commuter benefits, and parental leave plans

  • Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.

  • Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Compensation Overview

  • Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.

Our Story

At Meltwater, we believe that when you have the right people in the right environment, great things happen.

Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.

We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
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