Information Technology Jobs in Dallas Remote

eviivo is an award-winning, cloud-based booking and property management platform. We help independent accommodation providers showcase their properties, manage their reservations, and connect with guests.

Our flagship product, eviivo suite, aims to provide hoteliers and hosts with a convenient all-in-one solution that makes it easy for them to manage online bookings, guests and travel agencies. Today, our customer base consists of 30,000 small independent B&Bs, Guesthouses, Vacation Rental Owners and Hotels using eviivo suite day-in day-out to run their business.

We operate in North America, UK, Ireland, France, Spain, Portugal, Italy and Germany.

The Role

eviivo is currently looking for a Customer Support Advisor who'll assist eviivo customers for the North American market. This is a fast paced environment and the ability to multitask and to work well under pressure is essential.

• Provide multi-channel support and advice to resolve customer queries by phone, chat and web portal methods equally comfortably
• Expected daily volume of 30-50 contacts daily at full capacity
• Resolve 85% of customer issues at 1st point of contact
• Assist eviivo customers to maximise their success through understanding how best to use eviivo technology, and resolve any technical problems they may be experiencing with the eviivo software
• In addition to technical and usage issues, handle general business enquiries, usually related to guest reservations, and interact with major travel agencies such as , Expedia, Airbnb, Agoda etc
• Set up screen share sessions in order to troubleshoot more complex issues including issues related to eviivo suite and Online Travel Agency connections for example
• Escalate genuine technical issues to 2nd line support or the R&D Team using the CRM system
• Meet and exceed customer service KPIs consistently
• Identify issue trends and report these to the management team
• Assist in producing help articles and tools in eviivo University and for internal use

About You

• Must be currently based in Dallas, TX and legally authorized to work in the United States
• University degree or equivalent required
• 3-5 years experience in a Customer Support/SAAS Software Support role solving issues on the phone, email and live chat
• Excellent spoken and written English
• Excellent problem-solving and analytical skills
• Tech-savvy with strong troubleshooting and critical thinking skills to identify root causes.
• Ability to convey complex technical information in a simplified and easy to understand manner to a general audience
• Polite, professional, calm under pressure
• Ability to adapt to changing priorities based on business needs
• Must be able to work a variety of shifts across 7 days

What The Company Offers

• Permanent full-time contract
• Health Care, 401k Plan, PTO along with major holidays
• Location: Dallas
• A team driven by a passion to win, with an unwavering commitment to putting our customers first.
• Combine hard work and fun within a great company culture together with smart, driven and social people

Introduction:

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

We are currently looking for an Oracle Cloud ERP/SCM Project Manager

Key Responsibilities:

• Managing full lifecycle Oracle software implementation projects (Oracle EBS and/or Oracle Cloud ERP)
• Working with workstream leads, understand the dependencies on, and responsibilities of, external parties within the client environment and how these may affect the implementation.
• Motivate and ensure internal and client teams are working on the project plan schedule and solution obstacles and issues that arise.
• Create a project plan with detailed task breakdowns and resource assignments by using a combination of project management tools such as MS Project, JIRA or Smartsheet
• Inform the key stakeholders and the project team about technical progress, progress against budget, and any issues or concerns.
• Plan, monitor, and report the allocation of Project Resources, Tasks, Risks and Milestones
• Manage project communications by scheduling key PMO meetings such as Status Meetings, Advisory meetings, and Steering committee meetings and share the project status with the different stakeholder groups.
• Work closely with the Delivery Lead and Solution Architects to steer the project delivery within the Budget and Scope
• Manage changes to the project scope, schedule and costs. Initiate the change request process if needed.
• Track financials such as Baseline estimate, burn rates and resource leveling and communicate appropriately.
• Plan and schedule working sessions and key milestone related sessions depending on the specific phase of the project.
• Ensure the quality of deliverables by establishing standards and quality control mechanisms.

Location(s):

This job can be performed from anywhere in the US

Required education:

• Bachelor’s degree in Supply Chain Management, Information Systems, Business, or a related field

Required technical and professional expertise

• 8-10 years of experience as a Project Manager in ERP Implementation Finance or HCM projects (preferably in Oracle EBS or Cloud)
• 8+ years consulting experience
• Minimum 3 full-cycle implementations
• Strong customer service orientation with strong written and verbal communication
• Knowledge of Standard Waterfall or Agile project implementation methodology
• Project management certifications such as PMP and Scrum Master are added advantages.
• Prior experience with Project Management tools such as MS Project, JIRA and Smartsheet.

Projected Minimum Salary per year

$170,000

Projected Maximum Salary per year

$200,000

Travel required

Up to 50%

Are you a seasoned attorney who thrives on autonomy, leveraging your legal expertise and keen analytical abilities to conduct comprehensive investigations? Do you possess an eye for detail and a strong commitment to ensuring compliance?

If this sounds like you, we want to hear from you!

Work Shield is seeking an Employee Relations Investigations Attorney I to join our growing Investigations Team in our office in Dallas, Texas. Work Shield provides the only enhanced and tech-enabled solution that partners with employers to efficiently manage reporting, investigation and resolution of workplace harassment, discrimination, and misconduct issues in their entirety.

Position Overview: The Employee Relations Investigations Attorney I will be assigned within the Investigations Team and works under minimum supervision, reporting to the Director of Investigations. The Employee Relations Investigations Attorney is responsible for investigating and managing all types of allegations of employee workplace misconduct, including but not limited to Title VII and Title IX harassment and discrimination, retaliation, ADA violations, ADEA claims, bullying, and hostile work environment claims for our clients' employee populations. This role delivers efficient and systematic resolution recommendations and serves as a specialist on investigation procedures and documentation.

The Employee Relations Investigations Attorney I must work effectively across geographical, diverse, and cultural boundaries and possess the ability to discern systemic issues during the investigative process. This role requires direct interaction with clients, their employees, and some internal teams.

Responsibilities:

• Investigation Management: Investigate and manage a wide array of workplace misconduct incidents, including harassment, discrimination, ADA violations, ADEA claims, workplace bullying, conflicts, and hostile work environments, in addition to Title VII and Title IX-related incidents.

• Timely Case Completion: Ensure that 100% of investigations are completed within expected timelines, maintaining systematic resolution strategies.

• Intake and Pre-Screening Review: Begin investigations once the intake and pre-screening of incident reports have been completed, assessing the nature of the complaint to determine if it involves harassment, discrimination, retaliation, workplace conflicts, or other forms of misconduct.

• Analysis and Strategy: Perform initial analysis of complaints, independently develop investigation strategies, and prepare detailed investigative plans.

• Evidence Collection: Collect witness statements, review documentary evidence, and make credibility determinations. Analyze relevant materials to provide comprehensive investigation findings.

• Incident Evaluation Reports: Prepare thoughtful and clear incident evaluation reports that summarize key findings and offer recommendations for corrective actions. Ensure reports are logical and well-documented.

• Client Communication: Establish and maintain timely and effective communication with clients throughout the investigation process, ensuring they are informed of key findings and recommendations.

• Legal and Policy Compliance: Maintain thorough knowledge of federal and state laws related to workplace misconduct, including Title VII, Title IX, ADA, ADEA, labor relations, and other related regulations. Ensure compliance in all investigations.

• Training and Mentorship: Train, coach, and mentor other investigators on best practices for conducting thorough, impartial investigations across a broad range of workplace issues.

• Coordination: Work closely with external partners and client contacts to ensure investigative consistency and quality.

• Empathy and Sensitivity: Use a people-centered approach, demonstrating empathy while providing direct, actionable feedback. Navigate sensitive and uncomfortable situations with professionalism and discretion.

• Systemic Issue Identification: Identify systemic issues that may arise during investigations and provide recommendations for addressing these larger organizational concerns.

• Trust Building: Quickly develop trust and rapport with others, fostering strong working relationships with internal and external stakeholders.

• Additional Tasks: Perform miscellaneous tasks and special projects as assigned.

• Values Alignment: Consistently embody and promote the values of Work Shield.

Experience:

• Licensed to practice law (Texas preferred)
• Bachelor's Degree from an accredited college or university
• Minimum 3-5 years of experience conducting EEO or Employee Relations-related compliance investigations
• Bi-lingual (English/Spanish) preferred

Skills:

• Extensive experience conducting workplace investigations, including complex cases involving a broad array of misconduct issues.
• Strong knowledge of federal and state employment laws, including Title VII, Title IX, ADA, ADEA, and related regulations.
• Exceptional written and verbal communication skills.
• Demonstrated ability to handle sensitive and confidential information with professionalism.
• Strong organizational and case management skills.
• Ability to work across diverse and cultural boundaries with a high degree of empathy and integrity.
• Adept at handling multiple investigations simultaneously in a fast-paced environment.

Compensation and Benefits:

The salary range for people entering this role is up to $110,000, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for a discretionary bonus based on individual and organizational performance and goal attainment.

At Work Shield, we believe in providing a well-rounded package that supports both your personal and professional life. Our total rewards package includes a flexible benefits plan and career development programs designed to help you thrive in a diverse and supportive workplace. Here’s what we offer:

• Medical, Vision and Dental Insurance
• Paid Time-Off Program + 13 Company Paid Holidays
• 401(k) Retirement Plan
• Basic Life and Supplemental Life Insurance
• Health Spending Account with Employer Contributions
• Long-Term Disability Coverage
• Company-paid Parking
• Professional Development and Learning Opportunities
• On-the-job Training and Skills Development

Employment Type

This is a full-time, in office position. This position is an "at-will" position. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

Title: Senior Data Analyst

Duration: Long term

Location: Dallas , TX

Job Description:

Primary responsibilities of the Senior Data Analyst include supporting and analyzing data anomalies for multiple environments including but not limited to Data Warehouse, ODS, Data Replication/ETL Data Management initiatives. The candidate will be in a supporting role and will work closely with Business, DBA, ETL and Data Management team providing analysis and support for complex Data related initiatives. This individual will also be responsible for assisting in initial setup and on-going documentation/configuration related to Data Governance and Master Data Management solutions. This candidate must have a passion for data, along with good SQL, analytical and communication skills.

Responsibilities

• Investigate and Analyze data anomalies and data issues reported by Business
• Work with ETL, Replication and DBA teams to determine data transformations, data movement and derivations and document accordingly
• Work with support teams to ensure consistent and pro-active support methodologies are adhered to for all aspects of data movements and data transformations
• Assist in break fix and production validation as it relates to data derivations, replication and structures
• Assist in configuration and on-going setup of Data Virtualization and Master Data Management tools
• Assist in keeping documentation up to date as it relates to Data Standardization definitions, Data Dictionary and Data Lineage
• Gather information from various Sources and interpret Patterns and Trends
• Ability to work in a team-oriented, fast-paced agile environment managing multiple
• priorities

Qualifications

• 4+ years of SQL experience working in OLTP, Data Warehouse and Big Data databases
• 4+ years of experience working with Exadata and SQL Server databases
• 4+ years in a Data Analyst role
• Strong attention to Detail
• 2+ years writing medium to complex stored procedures a plus
• Ability to collaborate effectively and work as part of a team
• Extensive background in writing complex queries
• Extensive working knowledge of all aspects of Data Movement and Processing, including ETL, API, OLAP and best practices for data tracking
• Good Communication skills
• Self-Motivated
• Works well in a team environment
• Denodo Experience a plus
• Master Data Management a plus
• Big Data Experience a plus (Hadoop, MongoDB)
• Postgres and Cloud Experience a plus

MEP Project Engineer

Location Dallas,TX

Full Time

Required Skills and Qualifications

Educational Background: Bachelor’s degree in Engineering (Mechanical, Civil, Electrical, or related fields),.

Experience: Typically 5+ years in project engineering or a related field.

Technical Proficiency: Knowledge of engineering principles, project management software (e.g., MS Project, AutoCAD), and technical problem-solving.

Key Responsibilities

Project Engineers are responsible for managing the technical and engineering aspects of projects from conception to completion. Their duties typically include:

Project Planning and Coordination: Develop detailed project plans, including scope, goals, deliverables, timelines, and resource allocation, and sequence project stages to ensure smooth execution.

Team Management: Delegate tasks to engineers, contractors, and other team members based on skills and experience, and facilitate communication across cross-functional teams.

Budget and Resource Management: Prepare and manage project budgets, track costs, and make adjustments as needed to stay within financial constraints.

Technical Oversight: Provide engineering expertise, solve technical problems, conduct site inspections, and ensure compliance with industry standards, regulations, and company quality guidelines.

Documentation and Reporting: Maintain thorough records of project activities, including plans, designs, reports, and updates, and communicate progress to stakeholders and management.

Risk Management: Identify potential risks, develop mitigation strategies, and troubleshoot design or product issues to keep projects on track.

Project Completion: Participate in final testing, commissioning, and handover processes to ensure successful project delivery.

Essential Functions:

• Knows, understands, incorporates and demonstrates the Trinity Mission, Vision and Values in behaviors, practices, standards policies procedures and decisions.
• Demonstrates understanding of appropriate clinical documentation to ensure the severity of illness, risk of mortality, quality indicators and level of services provided are accurately reflected in the health record.
• Communicates with and educates physicians and all other member of the healthcare team in clinical documentation and monitors provider engagement.
• Conducts concurrent reviews of selected patient health records to address legibility, clarity, completeness, consistency and precision of clinical documentation.
• Formulates compliant clarifications/queries following Trinity Health's documentation integrity procedures.

Minimum Qualifications:

• Must possess an Associate/Diploma Degree in Health Information Technology (HIT) or Advanced degree in nursing (NP, APN) or Physician Assistant. In absence of college degree, must have three (3) years' experience as an inpatient code or documentation specialist.
• Preferred Certifications: RN, RHIA, RHIT, CCS, CCDS or CDIP
• Experienced in critical care, medical or surgical inpatient care nursing as an RN, PA, NP, APN or inpatient coder preferred
• Excellent communication, interpersonal, collaboration and relationship building skills. Strong critical thinking skills, and ability integrate knowledge. Prioritization and organizations skills required.
• Demonstrated ability to use standardized desktop and Windows based computer system. Data entry and typing skills at minimum 30 wph.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Essential Functions:

• Knows, understands, incorporates and demonstrates the Trinity Mission, Vision and Values in behaviors, practices, standards policies procedures and decisions.
• Demonstrates understanding of appropriate clinical documentation to ensure the severity of illness, risk of mortality, quality indicators and level of services provided are accurately reflected in the health record.
• Communicates with and educates physicians and all other member of the healthcare team in clinical documentation and monitors provider engagement.
• Conducts concurrent reviews of selected patient health records to address legibility, clarity, completeness, consistency and precision of clinical documentation.
• Formulates compliant clarifications/queries following Trinity Health's documentation integrity procedures.

Minimum Qualifications:

• Must possess an Associate/Diploma Degree in Health Information Technology (HIT) or Advanced degree in nursing (NP, APN) or Physician Assistant. In absence of college degree, must have three (3) years' experience as an inpatient code or documentation specialist.
• Preferred Certifications: RN, RHIA, RHIT, CCS, CCDS or CDIP
• Experienced in critical care, medical or surgical inpatient care nursing as an RN, PA, NP, APN or inpatient coder preferred
• Excellent communication, interpersonal, collaboration and relationship building skills. Strong critical thinking skills, and ability integrate knowledge. Prioritization and organizations skills required.
• Demonstrated ability to use standardized desktop and Windows based computer system. Data entry and typing skills at minimum 30 wph.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Seeking a role that will allow you to work from home while making a difference in the world of technology? Are you someone who is passionate about technology and enjoys staying ahead of the tech curve? Are you looking for a role that offers flexible hours that will fit around your current schedule? Then we have a role for you!

TELUS Digital are currently hiring for a Personalized Ads Evaluator role! This is a freelance, independent contractor position that offers up to 20 hours per week.

In this role, you will be reviewing online advertisements by rating them on their relevance to the search terms used as well as providing feedback on their language and cultural relevance in order to improve their content, quality, and layout

Your ultimate goal will be to contribute towards making internet search and online advertising more relevant and interesting for millions of users, including yourself.

Join our team today and start putting your skills to work for one of the world's leading online advertising platforms while being a part of a supportive community that offers:

• Access to complimentary mental health support benefits like free EAP and Mindfulness Apps.
• Dedicated, responsive well-being team proactively offering well-being education each month, as well as quarterly initiatives.

Qualification path

No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.

Basic Requirements

• Excellent communication skills with full professional proficiency in English
• Being a resident in USA for the last 3 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Country
• Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content
• Daily access to a broadband internet connection, a smartphone (Android 4.1, iOS 8 or higher), and a personal computer with antivirus software to work on. You’ll also need a Barcode Scanner application to be installed on your smartphone to complete certain tasks.

Assessment

In order to be hired into the program, you’ll be required to take an open book qualification exam that will determine your suitability for the position. You will also be required to complete and pass an ID verification process. Don’t worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your own convenience!