Information Technology Jobs in Cranford

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

Under general supervision, the Field Engineer will commission AV systems at client sites to provide the optimal performance according to the scope and design intent. Responsible for drawing redlines, network coordination, and communication with the project team.

Location: Greater Toronto Area

What will you be doing?

• 
  
  
• Commission AV systems at client sites by optimizing settings in the equipment to ensure the system is operating as designed according to scope and drawings, documenting any changes via redlines returned to the PM and DE, and completing the project quality checklist.
  
  
• Work to pre-commission sales in the office.
  
  
• Communicate status to stakeholders on a regular basis.
  
  
• Troubleshoot technical issues by tracing signal flow and engaging the appropriate parties to assist in resolving the issue.
  
  
• Configure AV network and coordinate client network.
  
  
• Create and modify DSP files for typical systems with an emphasis on AEC optimization for videoconferencing and coordinating control objects with programmer.
  
  
• Contributes lessons learned feedback to the install, design, and pre-sales engineering teams to constantly improve system designs, product selection, and implementation.
  
  
• Archive configuration and programming files with appropriate labeling to increase the efficiency and effectiveness of the service team.
  
  
• Maintain and grow certifications and technical knowledge.
  
  
• All other duties as assigned.
  
  

What You'll Bring:

Education/ Certifications:

• 
  
  
• High School Diploma or GED Required
  
  
• Associates and up preferred
  
  

Required Skills/Qualifications:

• 
  
  
• 3+ years' experience in a relevant industry, field installation and/or systems design experience preferred.
  
  

• 
  
  
• Ability to troubleshoot complex AV and network systems, strong familiar with MTR and Zoom Rooms
  
  
• DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS preferred
  
  
• Control certification from one or more of the following manufacturers: QSC, Extron, Crestron
  
  
• Proficiency in Microsoft Office
  
  

Preferred Skills/Qualifications:

• 
  
  
• Knowledge or familiarity with broadcast or hybrid conference-live event systems
  
  
• Able to commission and troubleshoot using only a virtual connection to the system with onsite support
  
  
• Achieve Extron AVE Associate
  
  
• Audinate Dante Level 3
  
  
• Biamp Tesira Server
  
  
• Q-Sys Level 2 and Control 201
  
  
• Extron Certified Control Professional
  
  
• Shure Integrated Systems Level 1.
  
  
• AVIXA CTS
  
  

Competencies:

• 
  
  
• Self-starter that requires little direct oversight in performing tasks. Good customer Service Skills
  
  

Work Environment:

• 
  
  
• This position will primarily on a jobsite with some office work.
  
  
• Employee will spend most of the day on their feet moving around the jobsite.
  
  
• Must be able to occasionally lift at least 40lbs and be able to climb ladders and stairs.
  
  
• Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision.
  
  
• Frequent travel required.
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Medical and dental plan options to suit your family's needs
  
  
• Basic Life, AD&D, Short-Term and Long-Term Disability Insurance
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• Paid Time Off and Paid Holidays
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career site or email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

Under immediate or close supervision, the Associate Field Engineer will assist other team members in organizing and configuring equipment for effective implementation on client sites. Facilitates remote commissioning in the shop or on site. Continual focus on learning and improvement.

What You'll Do:

• 
  
  
• Pre-commission systems in the office by organizing equipment per room or sub-system; unbox and assemble as needed to configure
  and test all equipment before shipping to site; package kits for installation on site.
  
  
• Support commissioning AV systems at client sites by assisting in optimizing all the settings in the equipment to ensure the system
  is operating as designed according to scope and drawings.
  
  
• Perform programming and configuration loading and testing, debugging control system with remote programmer.
  
  
• Assist with network configuration implementation.
  
  
• Grow certifications and technical knowledge.
  
  

What You'll Bring:

Education/ Certifications:

• 
  
  
• High School/GED
  
  

Required Skills/Qualifications

• 
  
  
• Ready to learn and follow directions
  
  
• Audinate Introduction to IP-Networking for AV-Systems
  
  
• Extron AV Associate
  
  
• Able to troubleshoot basic AV and network systems
  
  

Preferred Skills/Qualifications:

• 
  
  
• AVIXA CTS
  
  
• Proficient with Microsoft Office 365
  
  
• Field installation and/or AV experience
  
  
• DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS
  
  
• Control certification from one or more of the following
  manufacturers: QSC, Extron, Crestron
  
  

Employee will spend most of the day on their feet moving around the jobsite. Must be able to occasionally lift at least 40lbs and be able to climb
ladders and stairs. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision. Must be
able to hear.

Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence.
Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a
2-hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis

Work may be performed in an active construction site requiring appropriate PPE.

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Medical and dental plan options to suit your family's needs
  
  
• Basic Life, AD&D, Short-Term and Long-Term Disability Insurance
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• Paid Time Off and Paid Holidays
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career site or email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

DESCRIPTION

This role will serve as a critical business representative embedded within the SAP transformation program. Coming from a background in merchandising, category management, or buying, this individual brings deep business knowledge to ensure system designs, processes, and deliverables align with operational realities.

In this hybrid business–technology role, you will support project deliverables, represent the voice of the business, coordinate validations and follow‑ups, manage super users, and oversee key testing activities. The role includes people‑management responsibilities and direct oversight of analysts or super users assigned to the program.

Core functions of this position include, but are not limited to, the following:

Project Deliverables & Documentation Support

• Contribute to the development, review, and refinement of SAP-related project deliverables including:
• Process Design Documents
• Functional Specifications
• System Testing preparation, execution, and defect management
• Training execution support
• Ensure business workflows and category management processes are accurately represented in design documents.
• Partner with IT, functional consultants, and system integrators to clarify business requirements.

Business Liaison & Subject Matter Expertise

• Serve as the primary bridge between the business (Category Management / Supply Chain) and the SAP Program Team.
• Coordinate feedback, follow‑ups, validations, and business sign‑offs for:
• Requirements
• Process designs
• Test results
• Ensure business impacts, downstream processes, and operational considerations are fully understood before approval.

Super User Leadership & Readiness

• Manage, coach, and develop a team of business super users
• Oversee preparation of super users for project activities, including:
• Process walkthroughs / Design awareness
• Testing Preparation, Test Script Writing, and Test Execution
• Training Preparation
• Hands-on practice in sandbox or test systems
• Serve as escalation point for functional questions raised by super users.

Testing Preparation & Execution

• Lead and support major test cycles, including system integration testing and user acceptance testing.
• Oversee and/or directly participate in:
• Writing test cases and scenarios
• Running test scripts
• Logging defects
• Retesting and confirming resolutions
• Track issues to closure and communicate impacts back to business teams.

Change Management & Business Adoption

• Support business readiness activities including communications, training sessions, and cutover preparation.
• Help translate complex SAP concepts into clear, understandable messaging for business stakeholders.
• Champion adoption of new processes, tools, and ways of working.

Team Management & Leadership

• Directly manage functional SAP leads on SAP Project team
• Set priorities, assign tasks, and monitor workload.
• Provide coaching, performance feedback, and professional development support.
• Foster a collaborative, problem‑solving culture aligned with program goals.

Qualifications

• 3–7 years of experience in Merchandising, Category Management, Buying, or related business functions.
• Demonstrated understanding of retail processes such as item/vendor setup, pricing, procurement, inventory, or promotions.
• Prior leadership experience.
• Strong analytical and documentation skills.
• Excellent communication skills with the ability to translate business needs into structured requirements.
• Comfort managing multiple priorities in a fast‑paced transformation environment.
• Prior experience supporting UAT, SIT, or testing cycles.
• Exposure to SAP or other enterprise systems.
• Strong aptitude for process improvement and structured problem solving.

Working Conditions & Physical Demands

• Ability to sit/stand in front of a computer for long periods of time.
• Ability to adhere to the company’s four day in office requirement

Compensation and Benefits

The salary for this position is $100,000 to $170,000 annually. Placement in the salary depends on several factors, including experience, skills, education, geography, and budget considerations.

Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements.

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative Members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Markets®, Gourmet Garage®, Di Bruno Bros.®, Morton Williams® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay ahead of the competition, Wakefern’s co-operative Members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

About You

Summary

As a member of the Transportation Safety Department, you will be responsible for monitoring and managing compliance, safety, accountability (CSA) performance and ensuring all corrective actions are taken as a result of roadside inspections. Overseeing accident investigations, along with documenting investigation findings. Initiating and maintaining all U.S. Department of Transportation (DOT) mandated paperwork for the fleet. Driver hiring and maintaining qualification files in accordance with FMCSA guidelines. Conducting driver safety meetings. Interacting with Dispatch, Fleet Maintenance and Risk Management. Monitoring hours of service (HOS) compliance and provide refresher training as needed.

Essential Functions

The core functions of this position include, but are not limited to, the following:

• Initiate and maintain all U.S. Department of Transportation mandated paperwork to include; driver qualification file, annual review, DOT physical, Commercial Driver License.
• Monitor and manage driver safety performance such as HOS compliance, DriveCam review and coaching, CSA compliance and ensure all corrective action is taken as a result of roadside inspections.
• Accident investigation, documentation and participate in determining the ruling of preventable or non-preventable, post-accident counselling, refresher training.
• Driver retention and new hire. Verify qualification in accordance with our driver hiring guidelines. Initiate and process all new hire paperwork, to include the Department of Transportation’s PSP (Pre-Employment Screening Program), Clearing House validation and maintain driver files.
• Ensure regulatory compliance by actively monitoring driver's license status, medical certificates and ensure DOT random drug testing quota is met.
• Ensure all equipment meets regulatory requirements (registration, annual inspection, insurance and internal record keeping).
• Interact with dispatch personnel to ensure drivers are always in compliance with all regulations.
• Interact with Fleet Maintenance regarding vehicle inspections, equipment compliance, and damages.
• Interact with stores regarding any safety issues involving our drivers, equipment, or store property. Remedy such issues.
• Research motorist complaints, interact with the motorist to provide a timely response, present and confront the driver with the complaint.
• Research and interact with Fleet Maintenance and Accounting regarding damage to our equipment caused by third party motor carriers or vendors.

Qualifications

• Bachelor’s degree in business management, economics, finance or marketing. Certifications in Supply Chain Management, OSHA, Safety and Compliance; a plus.
• Minimum of 5 to 7 years of supervisory experience in Transportation Safety & Compliance
• Working knowledge of FMCSA Rules and Regulations, CSA and HOS
• Working knowledge of Accident Investigation & Reconstruction
• CSP certification preferred
• Substance Abuse Training Certification
• Detail oriented multi-tasker with a demonstrated ability to meet deadlines and transportation compliance regulations.
• Advanced personal computer skills including Word, Excel, Power Point, and Outlook.
• Effective communication skills to include both verbal and written communication. Ability to present to varied audiences, such as executive leadership or Members. Shares information and knowledge in support of the team and organization’s success.
• Good organizational and time management skills.

Working Conditions & Physical Demands

• Ability to balance prolonged periods of sitting at a desk and standing at a counter while working on a computer
• Ability to move efficiently between inbound and outbound work stations
• Ability to travel to various transportation terminal locations for site visits
• Ability to do yard walks and perform hands on equipment inspections
• Flexibility with regard to working hours, shift rotations, work locations, weekends, overtime, and holidays in a 24/7 Sunday thru Saturday operation. Split work week is required (Any 5 out of 7) and days off will be based on business need and may not include traditional Saturday/Sunday off days.

Leadership Competencies

• Think Strategically: Create a compelling vision, develop a strategy and empower others to achieve it
• Influence Others: The ability to effectively collaborate, inspire, persuade and align others
• Drive Change: Create the vision and drive the momentum for change
• Talent Planning: Build organizational and associate capability to achieve business goals
• Take Accountability: Drive a culture of ownership throughout the organization
• Inclusive Leadership: Role model inclusive leadership to leverage diversity

Core Competencies

• Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication.
• Build Relationships: Creates cross functional partnerships through the development and maintenance of constructive and cooperative relationships.
• Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work.
• Embrace Change: Looks for new ways of working by supporting advancements in processes and technology.
• Develop You: Identifies and capitalizes on opportunities for personal and professional career growth.
• Drive for Results: Supports divisional and strategic objectives through achievement of work goals.

Company Perks

• Vibrant Food Centric Culture
• Comprehensive medical, dental and vision package
• Competitive Salary and Paid Time Off
• Fitness Reimbursement and Well-Being Program
• Corporate Training and Development University
• Collaborative team environment
• Paid Parental Leave
• 401K
• Matching Gifts and Community Volunteer Involvement

Compensation and Benefits:

The salary range for this position is $69,004 to $90,324. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations.

Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k)-retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements.

Program Dates

May 19th, 2026 – August 7th, 2026

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Markets®, Gourmet Garage®, and Morton Williams® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.

Your contribution

The responsibilities of the intern encompasses the protection of assets for Wakefern Food Corp. and any affiliation such as a 3rd party warehouse, vendors, contractors and all associates conducting business for or with the company. This includes but is not limited to accidents and injuries, violence in the workplace issues, fire protection, crisis management, loss of product through theft, grazing or damage from any means.

What you will do

• Monitors the guard force to ensure the enforcement of divisional and corporate policies and procedures are maintained.
• Responds to all alarm activations and determines the cause and proper approach to the re-setting of the alarm.
• Oversees the daily operation of the CCTV operator and ensures all data entry and reports are kept in accordance with divisional policy.
• Responsible for the issuing of all trailer seals for store deliveries, back-hauls and shuttles from the various warehouse facilities, all gate and tractor trailer release passes, as well as time stamps and receiving stickers.
• Maintains that all Asset Protection emergency equipment is kept in a state of preparedness to meet any given situation.
• Coordinates visitor protocol all Wakefern Divisions and facilities.
• Has the responsibility to familiarize themselves with the shipping and receiving procedures with all product divisions, also completing receiving and seal audits as needed.
• Responsible for Access Control and the issuing of the access cards and maintaining the integrity of the access control platform.
• Oversees the work performance of Asset Protection vendors, i.e., alarm, guard and camera companies, and maintains proper records.
• Must have a valid driver’s license.
• Well-developed oral and written communication skills
• Must be able to demonstrate a high level of customer service, confidentiality and have the ability to interface with all levels of Wakefern / ShopRite Associates.

Relevant Course Work

• Criminal Justice
• Homeland Security
• Emergency Management

What we are looking for

• Must be at least 18 years old
• Must have completed 24 college credits with a 3.0 cumulative GPA or better
• Will be enrolled in an undergraduate or graduate school for fall
• Successful completion of a substance abuse test is required
• Successful completion of a background check is required
• Strong MS Office skills (Excel, Word and PowerPoint required)
• Valid driver's license and flexibility with regard to travel required
• Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively
• Excellent communication skills (written, oral and presentation)
• Ability to exhibit proper business etiquette when dealing with all levels of the organization
• Previous work experience in a retail environment is beneficial

Company Perks

• Vibrant Food Centric Culture
• Corporate Training and Development University
• Collaborative Team Environment
• Educational Workshops
• Networking Opportunities
• Volunteer Opportunities

Compensation and Benefits:

First year Wakefern Interns will be paid at $17.00 per hour. Returning Wakefern Interns will be paid at $18.00 per hour. Master Students and Returning Wakefern Supply Chain/Logistic Interns will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.

Program Dates: May 27th through August 7th

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Markets®, Gourmet Garage®, and Morton Williams® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.

About You

As more real estate opportunities present themselves due to the ever-changing market in the Mid-Atlantic area, Wakefern, in conjunction with our Members, is investing in many new stores and remodel projects. Additionally, as Wakefern grows to meet these needs, our facilities also need to be expanded and re-configured to accommodate this growth.

This internship position is a great opportunity for a student majoring in Engineering, Industrial Engineering, Construction Management, Architecture, or other related fields to gain hands-on experience working with Wakefern’s Engineering Division. In this position, the intern will assist the Engineering team in project management in our Retail Engineering Design Department.

Responsibilities:

Facilities Engineering / Design and Construction

• Assist Engineering in preparation of plans using AutoCAD
• Assist Engineering Personnel in surveys of existing sites and stores to verify existing conditions
• Assist in drafting of remodels or new sites, including parking lots and stores
• Coordinate scanning of existing paper drawings into electronic files
• Visit new sites to determine best layout for building, parking and truck docks as well as truck paths through the site.

Requirements:

• Strong MS Office skills (Excel, Word and PowerPoint). Some Experience with AutoCAD or other CAD file Software required
• Valid driver's license and flexibility with regard to travel required
• Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively
• Excellent communication skills (written, oral and presentation)
• Ability to exhibit proper business etiquette when dealing with all levels of the organization
• Detail oriented, analytical and the ability to work in a team environment
• 5 days on site - no remote work
• Various projects as assigned

What we are looking for

• Must be at least 18 years old
• Must have completed 24 college credits with a 3.0 cumulative GPA or better
• Will be enrolled in an undergraduate or graduate school for fall
• Successful completion of a substance abuse test is required
• Successful completion of a background check is required
• Reliable transportation is required
• Strong interpersonal, analytical, and customer service skills with the ability to multitask and manage time effectively
• Excellent communication skills (written, oral, and presentation)
• Strong MS Office skills (Excel, Word, and PowerPoint required)
• Ability to exhibit proper business etiquette when dealing with all levels of the organization
• Previous work experience in a retail environment is beneficial
• Must have flexibility with regard to schedule which can include coverage for a 7-day work week, weekends, holidays, vacations and peak volume weeks (interns will work 40 hours per week)

Company Perks

• Vibrant Food Centric Culture
• Corporate Training and Development University
• Collaborative Team Environment
• Educational Workshops
• Networking Opportunities
• Volunteer Opportunities

Compensation and Benefits:

First year Facilities Engineering Interns will be paid at $17.00 per hour. Master Students and Returning Wakefern Supply Chain/Logistic Interns will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Markets®, Gourmet Garage®, and Morton Williams® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.

About You

As a member of the Transportation Safety Department, the Transportation Safety & Compliance Administrator supports the Safety & Compliance Department by performing a wide range of administrative and data management tasks that help maintain the fleet’s overall safety and regulatory compliance. This role is responsible for establishing and maintaining comprehensive accident and damage files, updating federally mandated records such as the DOT Accident Register, and preparing monthly compliance reports. The position requires daily interaction with internal partners including Risk Management, Fleet Maintenance, and Safety Supervisors as well as external stakeholders such as insurance brokers, ticket management companies, and law enforcement agencies. The Administrator also prepares various departmental correspondence and provides general administrative support as assigned by the Manager of Safety & Compliance. This role is essential in ensuring accurate documentation, timely reporting, and efficient workflow within the Safety & Compliance function.

Responsibilities:

The core functions of this position include, but are not limited to, the following:

• Establish, organize, and maintain comprehensive files for all accident investigations, tractor damage, trailer damage, and miscellaneous damage claims.
• Update and track all accident documentation to ensure accurate and complete file records.
• Maintain the DOT‑mandated Accident Register, ensuring all required incidents are logged and updated in a timely manner, according to DOT requirements.
• Manage data and create the Monthly Accident Register report for internal distribution.
• Coordinate check requests and manage charge accounts for obtaining police accident reports.
• Maintain a 7‑year filing archive for all accident-related folders in accordance with regulatory retention requirements.
• Coordinate with the insurance broker regarding Certificates of Insurance for owner‑operators renting or purchasing tractors.
• Engage daily with the Risk Management Division to exchange required information on accident files, supporting accurate claims handling and risk assessments.
• Manage the driver qualification files in compliance with Department of Transportation (DOT) regulations.
• Track and manage expiration dates for driver credentials, including medical screenings and registration renewals; generate and send monthly compliance reports to the Transportation Manager.
• Support timely processing of driver terminations, ensuring all systems and records are updated and coordinated with Accounting to remove union dues.
• Maintain accurate databases for fleet tractors, 700+ drivers, owner‑operator tractor registrations, and TWIC cards.
• Facilitate the Drivers’ Safety Award Program, including tracking accident‑free eligibility, ordering gifts, and coordinating award distribution.
• Monitor and maintain the annual roster of drivers who qualify for safety recognition based on accident‑free performance.
• Manage New York City parking tickets, including sorting, reconciling, and reviewing ticket notices.
• Coordinate with third‑party ticket management companies, maintain an updated tracking spreadsheet, and prepare monthly payment compilations and check requests.
• Prepare driver Preventable and Non‑Preventable determination letters and distribute to appropriate parties.
• Draft and maintain the Monthly Motorists Complaints Report, including documentation of incidents and tracking involved drivers.
• Generate departmental correspondence and reports as assigned by the Manager, Safety & Compliance.
• Is daily point of contact for Safety Supervisors, supporting investigation processes, documentation needs, and operational safety initiatives.
• Coordinate with Fleet Maintenance regarding damage assessments for tractors and trailers involved in accidents.
• Collaborates with internal departments (Transportation Operations, Risk Management, Fleet Maintenance, Accounting) to ensure accuracy, compliance, and timely communication.

What we are looking for

• High school diploma or equivalent required; associate degree preferred or working toward bachelor degree.
• Outstanding telephone etiquette, verbal and written communication skills
• Minimum of 3-5 years administrative, safety, compliance, or transportation industry experience.
• Understanding of DOT regulations, accident reporting requirements, or fleet safety processes a plus.
• Strong problem solving and critical thinking skills
• Ability to work independently, take initiative, and follow established compliance procedures.
• Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.
• Effective multitasking and time‑management skills, especially in a fast‑paced environment.
• Organized, systematic, detail oriented, impeccable record keeping skills.
• Ability to proactively interact with individuals throughout Wakefern and outside the company.
• Handles confidential matters with discretion and professionalism.

Physical Demands and Work Environment

• Ability to sit and work at a desk for long periods of time
• Ability to view screens for long periods of time
• On-site five days a week

Core Competencies

• Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication.
• Build Relationships: Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships.
• Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work.
• Embrace Change: Looks for new ways of working by supporting advancements in processes and technology.
• Develop You: Identifies and capitalizes on opportunities for personal and professional career growth.
• Drive for Results: Supports divisional and strategic objectives through achievement of work goals.

Company Perks

• Vibrant Food Centric Culture
• Corporate Training and Development University
• Collaborative Team Environment
• Educational Workshops
• Networking Opportunities
• Volunteer Opportunities

Compensation and Benefits

The weekly salary range for this position is $1,113-$1511. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations.

Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirement

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, and Gourmet Garage® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

Summary

As a member of Wakefern Tech’s HR/Legal Systems team, this role will support and enhance Wakefern's HCM platform, including configuration, troubleshooting, and developing SQL-based reporting. This role involves working closely with various areas across the enterprise (including corporate, warehouse, retail, and member locations) to understand their needs and architect the appropriate HCM related solutions.

Essential Functions

• Participate in the project development lifecycle for HCM related systems including, but not limited to:
• System design, configuration, and integration
• System testing and validation
• System implementation
• Provide ongoing system support including, but not limited to:
• Ongoing work related to system upgrades, enhancements, production fixes, etc., including the testing and rollout of new features and functionality
• Provide day-to-day HCM related system support including application configuration changes, incident troubleshooting and resolution, and ongoing system maintenance activities
• Develop and optimize SQL queries for data extraction, audits, and analysis
• Build and maintain custom reporting and dashboards using SQL and/or other appropriate tools
• Build and maintain integrations with both external vendors/systems and internal systems
• Support data integrity, auditing, and audit reconciliation efforts
• Partner with stakeholder teams around the enterprise to identify opportunities for platform enhancement/improvement and work with the project team to translate these requirements into system solutions
• On call support after hours and on weekends as needed

Qualifications

• Bachelor’s degree in Information Systems, HR Technology, or related field preferred
• 5+ years supporting an enterprise HCM system
• Proficiency with modern cloud-based HCM platforms such as Dayforce, Workday, UKG, Oracle Fusion, or comparable system
• Strong SQL skills for queries, troubleshooting, and reporting
• Experience developing custom HCM reports
• Strong analytical and communication skills

Working Conditions & Physical Demands

• Standard office environment; ability to work on a computer for extended periods.
• This position requires in-person office presence four days per week

Competencies

• Problem Solving
• Communication
• Technical Expertise
• Collaboration

Compensation and Benefits

The salary range for this position is $81,224 - $175,396. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations.

Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness

reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements.

This position is responsible for the handling of Auto Property Total Loss Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. Strong customer service, organizational, math, verbal, and written skills are required. The position requires patience and the ability to function professionally in adversarial situations.

RESPONSIBILITIES

Claim Negotiation & Settlement

• Negotiate and communicate first- and third-party total loss settlements per company and state guidelines across multiple jurisdictions (NY, NJ, PA, MA, CT).
• Review damage estimates to confirm vehicles are total losses.
• Settle claims within individual authority; escalate or seek supervisor approval when appropriate.
• Prepare payments to vehicle owners, banks, and lease companies.

Documentation & Compliance

• Document all settlements and actions in the claim file system.
• Maintain an effective diary system on pending files to ensure timely resolution.
• Adhere to privacy guidelines, laws, and regulations pertaining to claims handling.

Customer Communication

• Keep insureds and claimants updated on claim status and emerging issues.
• Act as an intermediary between the company, preferred vendors, and customers.
• Resolve disputes professionally, even in adversarial situations.

Vendor & Salvage Coordination

• Work directly with salvage vendors to move first-party vehicles and obtain salvage bids on third-party vehicles.
• Ensure service, loss, and expense control are always maintained.

Workflow & Adaptability

• Prioritize and handle multiple tasks simultaneously in a fast-paced environment.
• Adjust quickly to fluctuating workload.
• Participate in catastrophic claim handling as requested.
• Obtain state licenses as needed.

QUALIFICATIONS

• College degree or equivalent experience.
• 1–2 years of claims handling or related insurance experience preferred.
• Basic understanding of vehicle types, features, and terminology.
• Familiarity with vehicle financing and leasing concepts.
• Strong negotiation, conflict resolution, and customer service skills.
• Proficiency with Microsoft Office Suite and claims management systems.
• Comfortable conducting searches on auto sales sites to validate availability and pricing.
• Ability to manage high call volumes with professionalism and patience.

SALARY RANGE

The pay range for this position is $55,000 to $74,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

#LI-DN

About the Role

The Law Offices of Cesar Martin Estela is seeking a disciplined, bilingual Receptionist & Entry-Level Paralegal to join our tech-centered Newark office. We are looking for a professional with 1–2 years of experience who thrives in a high-volume environment. This is a fully in-person role offering a structured path to legal support training and a comprehensive benefits package.

Requirements & Required Tools

To be considered for this position, candidates must meet the following:

• Experience: 1–2 years of professional working experience.
• Language: Native or professional fluency in both English and Spanish (written and verbal).
• Punctuality: Ability to start at 8:30 AM sharp and work until 4:30 PM.
• Technical Proficiency (Required Tools):
• Case Management Software: Mastery of high-volume digital calendars and client records.
• Communication Tools: Handling multi-line phone systems and professional email correspondence.
• Payment & Data Systems: Processing client payments and performing high-accuracy data entry.
• Document Technology: Proficiency with scanning, copying, and cloud-based filing.

Preferred Experience (Nice-to-Have)

• Prior experience working in a Law Office environment.
• Strong background in Customer Service.
• Familiarity with immigration filings (EADs, FOIA requests, FBI RapSheets).

Primary Responsibilities

• Reception: Greeting clients, managing high-volume calls, and scheduling consultations on appropriate calendars.
• Administrative: Processing payments, performing data entry, and assisting with general office organization.
• Legal Support: Preparing and filing immigration documents (Employment Authorization, Court Filings, etc.).

Note on Training: During the initial phase, the candidate will receive close guidance and training under a Senior Paralegal. Once trained, the candidate will be expected to manage their own independent workload and case deadlines.

Benefits

• 401(k)
• Health Fund
• Paid Time Off (PTO)