Information Technology Jobs in Coosada, AL

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 countries. We continue to grow by building new stores and acquiring other franchise operators.

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.

Want to be a delivery driver? Your gig, your schedule, great benefits, fast pay - Pizza Hut $15-$20.

That's right, we will pay you to drive around in your car - listen to your own music while delivering extraordinary pizza, pasta, wings. What more could you want? Independence, good music, and great food - with tips! Sound good? And if that doesn't do it for you, we have same day pay, healthcare benefits, and flexible schedules. Our best drivers easily earn $15-$20+ dollars an hour (pay, tips, reimbursement) Cha-Ching!

Additional information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you!

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

The OpportunityWe're looking for a detail oriented, self-motivated individual to join our growing team as a Research & Resolution Consultant.

As a Research & Resolution Consultant you'll be responsible for managing a workload of different cases that will require research and problem solving to determine if the client was harmed by the error and what course of action can be taken to make the client whole.

We support many organizations across the firm as well as other areas in MassMutual that will require effective communication as some cases will involve upper level management both at the Home Office as well as in the field.

This is a fast-paced environment as we deal with time sensitive issues that require immediate attention.The TeamWe are a team with a unique opportunity given we see any and all operation errors that has a direct impact on the end client.

On multiple occasions we have identified a process gap through trending of cases and worked with the team who owns the process, to update the workflow to fill the gap.

We have people from many backgrounds and encourage out of the box thinking to come to a solution to each case.

As a team, we pride ourselves in creating the best service experience possible in order to repair the relationship between client, rep, and MMLIS by getting to the root cause of the error that took place to fix anything that went wrong and make sure the account is in good standing for the future.The ImpactAs a Research & Resolution Consultant, your responsibilities will include, but not be limited to the following:Performing research and analysis to support business operations and present finding to managersDevelop solutions through root-cause analysis of complex issues and escalations related to Broker/Dealer businessIdentify opportunity to enhance and update workflows, procedures, and policies and determine best practices with some directionMake level appropriate decisions while weighing business risk and customer service, and document justification of exception processingUtilize problem solving toolkit to identify trending and demonstrate the ability to provide countermeasures to enhance the client experience and integrate the ease of doing business philosophy into operationsAnalyze trading activity of registered representatives through research and execution of trades to correct errors made by registered representatives and internal business partnersWork with legal and compliance, peers, management to carryout processing of legal orders and regulatory requests, and Customer Relations requests on customer complaintsThe Minimum QualificationsHS Diploma or equivalent3+ year MMLIS experience and / or 5+ years' financial services experienceSeries 7 & 24 required at time of application1+ year experience with Microsoft Office SuiteCandidates residing within 50 miles of MassMutual office will be expected to work a Hybrid schedule of 3 days a week in the officeThe Ideal QualificationsBachelor's Degree7+ years of financial services industry experienceHighly collaborative team player with extraordinary attention to detailWhat to Expect as Part of MassMutual and the TeamRegular meetings with the Research & Resolution TeamFocused one-on-one meetings with your managerNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platformsYour ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits#LI-DK1#LI-REMOTEMassMutual is an equal employment opportunity employer.

We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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