Information Technology Jobs in Concord, MA

Role Overview

The Key Account Manager (KAM) is responsible for managing and expanding Pion’s most

strategic customer relationships within the Boston market. This role is central to the

company’s growth strategy and carries meaningful ownership over revenue performance,

account expansion and long-term customer value.

The KAM operates with a high degree of autonomy and accountability, working in a

performance-driven environment where accurate forecasting, structured account

planning, and disciplined execution are essential. This is not a transactional sales role - it

requires strategic thinking, scientific credibility and operational rigor.

Key Responsibilities

Strategic Account Management

 Own and execute comprehensive account plans aligned to company growth targets

 Build deep, multi-level relationships across R&D, Analytical, CMC and Procurement

 Understand customer workflows, strategic priorities, and long-term pipelines

 Position Pion as a long-term partner through value-based, consultative engagement

 Identify expansion opportunities tied to new applications, enhanced products and

evolving customer needs

Sales Execution & Growth

 Deliver against defined revenue and growth objectives for assigned territory

 Manage complex sales cycles involving capital equipment, consumables and

services

 Maintain disciplined pipeline management, opportunity qualification and

forecasting

 Ensure CRM accuracy and timely updates to support operational planning and

leadership visibility

 Set and manage customer expectations around manufacturing schedules, lead

times and delivery constraints

Operational Excellence & Rigor

 Operate with a high level of structure, accountability and follow-through

 Partner closely with Operations, Manufacturing, Applications, and Service to drive

predictable outcomes

 Proactively identify risks and constraints, escalating appropriately and early

 Contribute to continuous improvement of sales processes, tools, and cadence

Customer Advocacy & Internal Collaboration

 Serve as the primary commercial owner for assigned territory accounts

 Coordinate internal resources to ensure successful installations, adoption and

ongoing value realization

 Act as the voice of the customer, providing actionable feedback to Product and

Leadership teams

 Navigate escalations and competitive pressures with professionalism and clarity

Market & Competitive Insight

 Maintain strong awareness of regional market dynamics, competitors and emerging

technologies

 Represent Pion customer meetings, scientific forums and industry events

 Identify high-growth opportunities within pharma, biotech, CDMOs and academic

institutions in the Boston ecosystem

Qualifications & Experience

Required

 Advanced degree in Chemistry, Pharmaceutical Sciences, Engineering or a related

scientific discipline preferred

 5+ years of experience in life sciences sales

 Demonstrated success managing complex, high-value strategic accounts

 Strong understanding of drug development workflows

 Ability to operate e􀆯ectively in a performance-driven, growth-oriented environment

 Strong organizational skills with a track record of operational discipline and

execution

 Willingness to travel regionally and occasionally nationally

Preferred

 Experience selling analytical instrumentation or pharmaceutical enabling

technologies

 Familiarity with capital equipment sales cycles

 MBA or advanced scientific degree

 Experience working cross-functionally within a global organization

What Success Looks Like

 Measurable contribution to Pion’s strategic growth targets

 Strong penetration and expansion within assigned key accounts

 Accurate forecasting and disciplined account management

 High customer trust and long-term partnership development

 Consistent demonstration of operational excellence and accountability

Why Join Pion

 Be part of a respected scientific company entering an exciting new growth phase

 Work with enhanced technologies that are expanding Pion’s impact in drug

development

 Operate in a role where individual performance directly influences company

success

 Collaborate with a knowledgeable, committed team focused on execution and

results

 Competitive compensation, incentive plan and benefits

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Industrial Electrician

The Opportunity:

As an industrial controls technician for our corrugated packaging plant, you will work to keep our equipment up and running to OEM standards. You will use your expertise and experience to work with maintenance leadership, our operators, vendors & corporate reliability team to ensure maximum uptime and help us safely meet our production goals. Devens is a non-union facility.

How you will help us:

• Follow all safety rules and practices
• Provide electrical and automation controls troubleshooting, support and predictive, preventive and emergency maintenance for our fast-paced corrugated packaging facility
• Review key plant metrics/KPIs and equipment data to identify potential areas for continuous improvement and lead a team to implement solutions
• As priorities demand, performing emergency breakdown maintenance as necessary to support plant operations
• including preventive maintenance activities such as lubricating, measuring wear, measuring positions, repositioning components; and observing operations, vibrations, and noise levels.

What you will need to succeed:

• A strong understanding of PLC, VFD and HMI/OIT software, previous and current versions. A successful candidate will have demonstrated ability to troubleshoot and repair electrical controls systems, mechanical drives, pneumatics, hydraulics, PC's, Robotics, and Controls networks.
• The ability to reference equipment manuals & similar literature.
• Strong understanding and application of precision maintenance
• Willingness to Maintain clean and organized work areas and cleaning up work areas as part of completing assigned tasks.
• May operate forklifts, hoists, and other heavy equipment
• Master level ability to reference equipment manuals & literature
• Strong CMMS Knowledge
• Strong Computer Skills
• Strong understanding of 5S
• Provide leadership and, or training to one or two other automation technicians.
• Willingness to complete any maintenance work if workload permits

Education and Work Experience:

• EE Degree, or equivalent in work experience and/or training
• Three or more years' experience working with large industrial equipment troubleshooting automation/robotics or related field.
• Microsoft Office and JDE or similar
• Strong overall electrical knowledge and experience with electrical and industrial control systems.
• Excellent communication skills and effective team-building skills a must. Mentorship and willingness to help train your teammates is valued.
• Experience in corrugated packaging or similar high volume, no redundancy manufacturing environment

The starting rate is  $40-$45 per hour, depending on your role, level, and location. The benefits for this role may include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 10 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your actual pay will be based on your work location and other factors, such as your skills, experience, and education. To learn more about the specific salary range for your preferred location, please contact your recruiter during the hiring process. You may apply online at and the application window is expected to close by 3/10/26 .

#WorkWithSmurfitWestrock

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions.

We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.Industrial ElectricianAs an industrial controls technician for our corrugated packaging plant, you will work to keep our equipment up and running to OEM standards.

You will use your expertise and experience to work with maintenance leadership, our operators, vendors & corporate reliability team to ensure maximum uptime and help us safely meet our production goals.

Devens is a non-union facility.How you will help us:Provide electrical and automation controls troubleshooting, support and predictive, preventive and emergency maintenance for our fast-paced corrugated packaging facilityReview key plant metrics/KPIs and equipment data to identify potential areas for continuous improvement and lead a team to implement solutionsAs priorities demand, performing emergency breakdown maintenance as necessary to support plant operationsincluding preventive maintenance activities such as lubricating, measuring wear, measuring positions, repositioning components; and observing operations, vibrations, and noise levels.A strong understanding of PLC, VFD and HMI/OIT software, previous and current versions.

A successful candidate will have demonstrated ability to troubleshoot and repair electrical controls systems, mechanical drives, pneumatics, hydraulics, PC's, Robotics, and Controls networks.~ The ability to reference equipment manuals & similar literature.~ Strong understanding and application of precision maintenance~ May operate forklifts, hoists, and other heavy equipment~ Master level ability to reference equipment manuals & literature~ Strong Computer Skills~ Provide leadership and, or training to one or two other automation technicians.~ Willingness to complete any maintenance work if workload permits

Education and Work Experience:EE Degree, or equivalent in work experience and/or trainingThree or more years' experience working with large industrial equipment troubleshooting automation/robotics or related field.Microsoft Office and JDE or similarStrong overall electrical knowledge and experience with electrical and industrial control systems.Excellent communication skills and effective team-building skills a must.

Mentorship and willingness to help train your teammates is valued.Experience in corrugated packaging or similar high volume, no redundancy manufacturing environmentThe starting rate is $40-$45 per hour, depending on your role, level, and location.

The benefits for this role may include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 10 days of paid vacation, and 11 days of paid holidays, subject to annual change.

You may apply online at and the application window is expected to close by 3/10/26 .#

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions.

We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.Industrial ElectricianAs an industrial controls technician for our corrugated packaging plant, you will work to keep our equipment up and running to OEM standards.

You will use your expertise and experience to work with maintenance leadership, our operators, vendors & corporate reliability team to ensure maximum uptime and help us safely meet our production goals.

Devens is a non-union facility.How you will help us:Provide electrical and automation controls troubleshooting, support and predictive, preventive and emergency maintenance for our fast-paced corrugated packaging facilityReview key plant metrics/KPIs and equipment data to identify potential areas for continuous improvement and lead a team to implement solutionsAs priorities demand, performing emergency breakdown maintenance as necessary to support plant operationsincluding preventive maintenance activities such as lubricating, measuring wear, measuring positions, repositioning components; and observing operations, vibrations, and noise levels.A strong understanding of PLC, VFD and HMI/OIT software, previous and current versions.

A successful candidate will have demonstrated ability to troubleshoot and repair electrical controls systems, mechanical drives, pneumatics, hydraulics, PC's, Robotics, and Controls networks.~ The ability to reference equipment manuals & similar literature.~ Strong understanding and application of precision maintenance~ May operate forklifts, hoists, and other heavy equipment~ Master level ability to reference equipment manuals & literature~ Strong Computer Skills~ Provide leadership and, or training to one or two other automation technicians.~ Willingness to complete any maintenance work if workload permits

Education and Work Experience:EE Degree, or equivalent in work experience and/or trainingThree or more years' experience working with large industrial equipment troubleshooting automation/robotics or related field.Microsoft Office and JDE or similarStrong overall electrical knowledge and experience with electrical and industrial control systems.Excellent communication skills and effective team-building skills a must.

Mentorship and willingness to help train your teammates is valued.Experience in corrugated packaging or similar high volume, no redundancy manufacturing environmentThe starting rate is $40-$45 per hour, depending on your role, level, and location.

The benefits for this role may include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 10 days of paid vacation, and 11 days of paid holidays, subject to annual change.

You may apply online at and the application window is expected to close by 3/10/26 .#

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

KLR Executive Search is proud to partner with Long’s Jewelers, a family-owned and operated fine jeweler with seven locations throughout Massachusetts and New Hampshire. For more than a century, Long’s has been New England’s premier destination for fine jewelry, luxury watches, and exceptional client experiences. With a reputation built on trust, integrity, and multi-generational relationships, Long’s is more than a retailer — it is a steward of celebrating life’s most meaningful moments. The Long’s boutique portfolio includes partnerships with the world’s most prestigious brands, including Rolex and Patek Philippe. Long’s is proud to offer clients access to some of the rarest and most coveted timepieces in the world, approaching every interaction with the belief that true luxury is about heritage, loyalty, and lasting connection.

The Opportunity

• The Senior Buyer (Luxury Watches) is a highly trusted, strategically critical leader responsible for overseeing Long’s luxury watch buying strategy and vendor relationships across the portfolio, including direct oversight of the Rolex buying function.
• This role is intentionally focused on buying, allocation, and brand partnership leadership and does not include responsibility for service, repair, or Certified Pre-Owned operations, which are managed by a separate, dedicated operations leader.
• The Senior Buyer partners closely with ownership, the Boutique Director, and Sales leadership but does not directly manage the sales team.
• This is a confidential, senior-level position based in Burlington, MA, requiring daily on-site presence. Travel required to stores, vendors in New York, and occasional international trips (e.g., Switzerland).

Key Responsibilities

• Lead buying strategy across all luxury watch brands, aligning assortment, allocation, and inventory decisions with Long’s long-term growth objectives.
• Evaluate buying workflows and decision-making processes to ensure consistency, discipline, and scalability.
• Serve as Long’s primary liaison to luxury watch brands.
• Understand and leverage allocation drivers including performance, brand presentation, and long-term relationship stewardship.
• Oversee watch allocations and internal distribution strategy.
• Lead inventory mix, product flow, and buying decisions across all watch brands.
• Analyze performance, trends, and sell-through to inform future purchasing decisions.
• Provide product insights, allocation visibility, and forward-looking guidance to support selling.

Qualifications

• 7+ years of experience in luxury watch buying, fine jewelry, or high-end multi-brand retail environments.
• Demonstrated success managing luxury watch vendor relationships, including allocation strategy and long-term brand stewardship.
• Proven experience leading or mentoring buyers and establishing organized buying processes allowing for flexibility as the department grows.
• Strong commercial acumen with the ability to balance inventory investment, allocation constraints, and client demand.
• Experience working closely with sales leadership while maintaining independence from day-to-day sales management.
• Highly credible, diplomatic, and trusted by senior brand partners.
• Analytical and detail-oriented, with the ability to interpret performance data and market trends to inform buying decisions.
• Comfortable with creating reports and navigating various technology and systems including Excel, POS, CRM, and other PIM/PLM tools.
• High degree of discretion, professionalism, and brand-appropriate presence.
• Experience within a family-owned or relationship-driven luxury business environment preferred.

Pay Range: The salary range for this position is $150,000 - $175,000 and reflects base salary only. Benefits and, where applicable, bonus or incentive compensation may be offered in addition to base salary

InTouch Labels & Packaging is a leader in the craft beer and spirits industry for custom label printing. We offer a wide range of printed label products for breweries and distilleries, including labels for cans, bottles, keg wraps, and custom printed keg collars. As we continue to grow, we are looking for a full-time Customer Service Representative to join our team. The ideal candidate will have excellent computer skills along with a passion for providing the best customer experience.

We operate within the Avery® North America division of CCL Industries ( ), a world leader in specialty label and packaging solutions for global corporations, small businesses and consumers. Our main production facility and offices are located in Chelmsford, Massachusetts.

What we offer:

• Competitive base pay $24 - $26/hour based on knowledge, skills and relevant work experience.
• Quarterly Bonus Potential
• Comprehensive benefits including, Medical, Dental, Vision, Company Paid Short-Term & Long Term Disability and Life Insurance
• 401k program with very Generous Company match
• Work Life Balance - 12 company paid holidays, Paid Vacation and Paid Sick Time
• A company culture that values individual contributions.
• Professional Development Opportunities

What you will be doing:

• Learning the industry’s products including materials and label specifications.
• Quickly & efficiently enter customer orders.
• Review order details for accuracy before submission to production.
• Organize & maintain customer accounts.
• Notifies all relevant team personnel of any rush or special orders with clear and fluid communication.
• Work closely with sales team in selecting label materials, sizes, and printing options based on the customer needs.
• Troubleshoot any order discrepancies or issues.
• Interact with customers via phone or email in a professional and timely manner.
• Maintain strong relationships with customers by providing proactive communication and support.
• Identify opportunities to improve the order entry process and enhance customer experience.

What you need to succeed:

• Strong verbal and written communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Strong computer, phone and technology skills
• Must be professional, reliable and have a positive attitude
• Ability to work in a fast pace environment

All offers of employment are based on the successful completion of a pre-employment background check. InTouch Labels & Packaging, division of Avery Products is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee’s employment at any time with or without reason or notice.

Thank you for your interest! Please send your resume when responding.