Information Technology Jobs in Colorado

Overview

Responsible for database maintenance and direct mail operations including mailing list preparation and deadlines. Responsible for performing analysis on direct mail campaigns, recommend campaign changes and maintaining accurate records. Generate reports and perform audits on direct mail to insure accuracy. Responsible for supervision of Database and Promotional Teams.

Responsibilities

• Responsible for database integrity (security, data cleansing, NCOA, etc.).
• Utilize knowledge of Structured Query Language (SQL), data warehouses, relational databases, and multi-dimensional databases in analyzing various data sources (in-house databases, data warehouse, other third-party data sources, etc.) to develop the queries and procedures for extracting and communicating required information
• Maintain Player Tracking Database
• Responsible for ensuring data integrity for all data sources used. Work closely with all areas of marketing and Information Technology staff to identify, troubleshoot, and resolve data-related issues of concern.
• Capture and perform data analysis within player tracking to monitor performance.
• Will review and monitor results from promotions to determine effectiveness and revenue-generating impact.
• Assists in the planning and implementation of direct mail programs designed to attract and retain new and existing customers to the casino.
• Gather data, organize it into reports, and provide conclusions.
• Coordinates reports and audits on direct mail to ensure accuracy. Perform analysis on direct mail efforts and maintain accurate records.
• Provide pre- and post-campaign analysis
• Provide insightful suggestions for campaigns, promotions, and Marketing activities
• Responsible for the strict adherence to Compliance policies, internal control procedures, and the Casino’s policies and procedures.
• Supervises the Database and Promotional Teams
• Organize the theme selection, planning, ordering items for, and execution of, casino gift promotions.
• Design, coordinate, execute, and evaluate all events on and off-site
• Promote business growth and loyalty program goals, design promotions and events, execute and evaluate those events.
• Disseminates marketing information to the entire casino on a timely basis.
• Work with the Marketing Manager to complete the art of Direct Mail and Email
• Finalize targets for email campaigns

Performance Expectations

• Applies the All-Star Service Principles to all internal and external guest situations
• Acquires the appropriate job knowledge in a timely fashion and consistently updates that knowledge
• Consistently produces above-average work
• Produces results in work by meeting all deadlines
• Works well in a team environment
• Is a property leader
• Consistently reliable
• Not only locates problems, but also provides suggestions for a solution
• Adheres to all appearance standards
• Practices productive communication
• Always is prepared for the day's business
• Can adapt to a changing environment
• Executes projects from planning to completion

Qualifications (Knowledge, Skill and Ability)

• In-depth knowledge of direct mail including players tracking database.
• Knowledge and experience with Slot Player Tracking, Casino Management and Casino marketing systems.
• Proficient in Structured Query Language (SQL) and developing and maintaining SQL standard compliant databases (Microsoft SQL Server and other relational database products), multi-dimensional databases, and data mining models
• Comprehensive knowledge of all Microsoft Office Professional software applications, including but not limited to Microsoft SQL Server, Access, and Excel
• Practical knowledge in accumulating and integrating data for use in report software, spreadsheets, graphs and flow charts.
• Proven experience in the use of computer systems including database systems, software, data retrieval methodologies and quantitative analysis.
• Ability to maintain strict confidentiality of classified information.
• Must be competent with various PC based software programs, especially in database and spreadsheet programs
• Proven analytical and problem-solving abilities.
• Experience at working both independently and in a team-oriented, collaborative environment is essential.
• Strong written and oral communication skills and interpersonal skills.
• Enthusiasm and positive attitude

We are seeking a Senior Business Analyst with knowledge and experience with Coupa to support and enhance our Coupa Procure-to-Pay (P2P) platform. This hybrid role blends hands-on system administration with business and systems analysis responsibilities. The individual will partner closely with Finance, Procurement, Accounts Payable, and IT to analyze business needs, translate requirements into system solutions, and ensure Coupa is configured to support efficient, compliant, and scalable processes.

Main Responsibilities

Coupa Administration & Support

• Administer and maintain the Coupa P2P platform, including user access, configuration, and ongoing system support

• Configure and maintain approval workflows, accounting structures, business rules, custom fields, and controls

• Support Coupa modules such as Procurement, Invoicing, Expenses, Contracts, and Supplier Portal (as applicable)

• Coordinate Coupa release testing, validation, and deployment of new functionality

• Troubleshoot system and integration issues, partnering with Coupa Support and internal IT teams

Systems & Business Analysis

• Elicit, document, and analyze business requirements from Finance, Procurement, and AP stakeholders

• Translate business needs into functional system designs and configuration solutions

• Evaluate current-state processes and identify opportunities for automation, optimization, and standardization

• Support integrations between Coupa and ERP system (JD Edwards) and related financial applications

• Develop test plans, execute system testing, and support UAT activities

• Analyze data, reports, and metrics to support decision-making and continuous improvement

Stakeholder Enablement & Governance

• Act as a liaison between business teams and development groups to ensure alignment and clear communication
• Develop and maintain system documentation, process flows, and training materials
• Provide end-user support, training, and guidance to drive adoption and effective system use

Key Qualifications

• Ability to bridge business needs and technical solutions
• Strong stakeholder management and facilitation skills
• Detail-oriented with a process improvement mindset
• Ability to manage multiple initiatives and priorities

Required Qualifications

• Bachelor’s degree in Information Systems, Business, Finance, or a related field (or equivalent experience)

• 3+ years of experience in a systems analyst, application support, or financial systems role

• 2+ years of hands-on Coupa administration or functional support experience

• Strong understanding of Procure-to-Pay (P2P) processes and financial controls

• Experience gathering and documenting business and functional requirements

• Strong analytical, problem-solving, and communication skills

Preferred Qualifications

• Coupa certification(s)

• Experience supporting ERP integrations (JD Edwards)

• Experience in a global or multi-entity environment

• Familiarity with change management, release management, or system implementations

• Experience with reporting, data analysis, and audit support

We put the unity in \"opportunity.\"

Opportunity Snapshot:

• Compensation: $72.00/hour
• Location: Denver, CO
• Work Schedule: M-F / 40 hours+
• Duration: 12 months +
• Benefits: Comprehensive benefits with 401(k), PTO and Holidays

Qualifications:

• Bachelor's Degree in Engineering, Computer Science, Data Science, Finance, or related field
• 3+ years of professional experience as a Data Analyst, Business Intelligence Analyst, or similar role
• 2+ years writing complex SQL queries in production environments, including creating new queries from scratch and optimizing existing ones
• 2+ years hands-on experience building and managing Power BI and/or Spotfire dashboards. Experience supporting operations, engineering, or field teams in a data-intensive environment
• Drilling & Completions knowledge and/or upstream oil & gas experience strongly preferred
• Experience with OpenWells or similar well data management systems (Landmark, PPDM-based applications)
• Knowledge of oil & gas operational metrics including well-level data (API numbers, pads, formations, lateral lengths), drilling metrics (spud dates, drill days, directional surveys), and completion metrics (stages, proppant, pump schedules, frac timelines)
• Programming skills in Python or R for advanced analytics and automation
• Experience with Microsoft Power Platform (Power Automate, Power Apps) for workflow automation
• Experience with cloud data platforms (Azure, AWS).

Responsibilities:

• Directly support Drilling & Completions teams driving upstream operations in the Rockies region
• Work with cutting-edge data systems supporting major oil & gas operations
• Contribute to high-impact business decisions affecting well delivery and capital efficiency
• Drive automation and innovation that improves operational efficiency
• Gain exposure to enterprise-scale data environments and cross-functional collaboration
• Extract, analyze, and interpret complex datasets to derive insights that drive strategic business decisions. Develop and maintain SQL queries against enterprise data systems to support D&C reporting and analysis
• Perform detailed analysis of drilling and completions performance, timelines, costs, and operational KPIs. Translate technical findings into actionable business insights and recommendations
• Build, enhance, and manage Power BI and/or Spotfire dashboards for D&C and Operations teams. Create insightful visualizations that communicate complex data clearly to technical and non-technical stakeholders
• Maintain dashboard integrity by troubleshooting issues, reconnecting data sources, and optimizing refresh performance. Ensure reporting solutions align with enterprise BI standards
• Utilize automation tools to streamline data analysis and business processes. Identify manual, repetitive processes and implement automated solutions
• Develop reusable SQL templates, stored procedures, and data pipelines for recurring analysis. Continuously identify optimization opportunities in data workflows and reporting
• Work closely with D&C engineers, operations leads, and business stakeholders to understand data requirements and provide analytical support. Collaborate effectively with data engineers, data scientists, and IT teams. Respond swiftly to ad-hoc data requests while maintaining quality standards. Document data lineage, business logic, and reporting methodologies
• Develop data validation queries and perform continuous QC across source systems. Monitor data freshness and proactively flag anomalies. Support master data management for wells, pads, assets, and operational hierarchies

The Bergaila Way:

The Bergaila Companies is a nationally recognized leader in providing staffing services to all sectors of the energy industry. We continually focus on partnering with talented professionals, engineering the perfect fit between our clients and employees. Choosing a career path with Bergaila grants you immediate access to nationally recognized organizations we partner with. Bergaila consistently attracts and retains its Employees with our dedicated internal service team, top tier benefits programs for contractors and their families, and commitment to place you in the desired career of your choice.

Client Overview:

Our Client is a global international energy exploration and production company and one of the largest oil producers in the United States. Founded in 1920, our client's technical expertise and proven ability to deliver lasting results are the hallmark of their international success. While manufacturing the building blocks for life-enhancing products, our client utilizes leading edge technologies that grow their business and simultaneously help to advance a lower-carbon world.

At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide.

Job Description

As a User Experience Researcher, you will help shape the North American sports products by turning customer insights into clear, actionable input that informs product and business decisions.

You will join the User Experience Research team supporting North American sports betting and casino products, partnering with product, design and business stakeholders in a fast-moving, collaborative environment.

You go beyond data collection to interpret findings, link insights to product and business decisions, and explain why they matter. You will contribute across the product lifecycle, covering discovery and evaluation, with strong storytelling and commercial thinking.

We encourage you to submit a portfolio showcasing your user experience research experience alongside your application.

This role is eligible for inclusion in the Company's hybrid work from home policy.

The salary range for this position is $70,000 - $90,000 annually.

bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Qualifications

• Strong familiarity with User Experience Research (UXR) methods and practices, including both qualitative and quantitative approaches.
• Openness to feedback and continuous learning; experience in online betting, gaming, or regulated digital products (preferred).
• Educational background in a relevant field (business, psychology, human–computer interaction, design, journalism) or equivalent experience.
• Proficiency with user research, analysis, and design tools (e.g., Maze, SurveyMonkey, Figma, Sketch).
• Strong research skills with the ability to quickly grasp complex topics and accurately analyze data.
• Ability to synthesize findings into concise, actionable insights with clear product and business implications.
• High attention to detail while comfortably switching between high-level concepts and specific data points.
• Clear written and verbal communication; confident presenting to peers and stakeholders.
• Critical thinking and curiosity to ask meaningful follow-up questions and challenge assumptions.
• Proven delivery of impactful research outputs (summaries, presentations, insight reports); effective collaboration with marketing, product, design, and business teams; strong organization and time management with the ability to work independently.

Additional Information

• Supporting and contributing to generative and evaluative UX research initiatives.
• Analyzing qualitative and quantitative data to identify meaningful patterns and insights.
• Synthesizing findings into clear, structured outputs that highlight relevance and impact.
• Translating research insights into presentations that clearly communicate key takeaways, implications for product, business and customer experience.
• Presenting findings confidently to internal teams, with guidance and support.
• Building and maintaining relationships with internal teams and external partners.
• Taking ownership of assigned research tasks, timelines, and deliverables.
• Identifying gaps, risks, or opportunities and raising them early.
• Collaborating closely with designers, product managers, and fellow researchers.
• Applying best practices to ensure high-quality, accurate, and reliable research outputs.

bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Location: Denver, CO (Denver Tech Center)

Schedule: Hybrid - Onsite 1 day per week

Type: Full-Time, Direct Hire

Salary: $160k - $175k + bonus + Long Term Incentive

Description

Seeking an accomplished Principal Software Engineer to serve as a key technical leader and architectural visionary, driving the design and development of our next‑generation real estate technology platforms. In this role, you will guide engineering strategy, architect large-scale, cloud‑native, full‑stack applications, and collaborate across product, UX, platform, and data teams to deliver secure, high‑performance, enterprise-grade systems. You will influence engineering culture, mentor senior engineers, and ensure our solutions remain scalable, observable, and aligned with long‑term business outcomes.

Responsibilities

Architecture & Technical Leadership

• Architect and own end‑to‑end technical solutions across front‑end, back‑end, and data layers for enterprise-scale products.
• Drive cloud-native architecture on AWS, including microservices, event-driven patterns, security controls, and scalable data workflows.
• Lead cross-team architectural reviews, ensuring alignment with engineering best practices, long-term platform strategy, and organizational technical standards.
• Champion DevOps, embedding security, quality, and observability into every stage of the SDLC.
• Champion observability across the organization, ensuring systems are setup for deep visibility, actionable alerts, and fast root-cause analysis.

Full‑Stack Product Development

• Design, build, and maintain applications using Next.js, NestJS, and modern JavaScript/TypeScript frameworks.
• Build robust APIs, services, and distributed systems using Node.js-based server frameworks.
• Support rich front-end experiences, focusing on performance, accessibility, and scalable UI architecture.
• Develop efficient data access patterns using both relational and NoSQL databases.

Enterprise Software Delivery

• Implement and evolve CI/CD pipelines using GitLab CI to improve deployment frequency, reliability, and operational excellence.
• Deploy, monitor, and optimize applications on AWS.
• Integrate and operationalize observability tooling, including logging frameworks, metrics collection, distributed tracing, dashboards, and alerting systems.

Collaboration & Cross‑Functional Influence

• Partner with Product, Data, Architecture, Platform Engineering, Security, and peer Principal Engineers to drive strategic initiatives and technical roadmaps.
• Translate complex technical concepts into business-aligned recommendations for stakeholders.
• Serve as a key voice in engineering strategy, bringing clarity and thought leadership to complex organizational decisions.

Mentorship & Culture Building

• Mentor engineers at all levels through pairing, architecture reviews, and continuous knowledge-sharing practices.
• Foster a culture of engineering excellence based on collaboration, craftsmanship, innovation, and continuous improvement.
• Lead teams in solving the organization's most challenging technical problems with creativity and long-term thinking.

Qualifications

Required

• 10+ years of software engineering experience, including more than 3 years in technical leadership or principal-level roles.
• Strong full‑stack engineering experience, with deep expertise in front-end, back-end, and data architecture.
• Advanced proficiency in JavaScript/TypeScript, Next.js, NestJS, Node.js, and modern application frameworks.
• Strong experience with both NoSQL (e.g., DynamoDB, MongoDB) and SQL databases (e.g., PostgreSQL, MySQL).
• Expert in building and maintaining CI/CD pipelines (GitLab preferred).
• Extensive experience architecting and deploying solutions on AWS.
• Hands-on experience with logs, metrics, tracing, APM tools, and observability platforms.
• Strong communication skills and the ability to collaborate across multiple teams and stakeholders.

Principal-Level Expectations

• Proven ability to architect large-scale, distributed, cloud-native systems in production environments.
• Demonstrated experience influencing cross-functional strategy and driving technical decisions across multiple teams.
• Ability to evaluate emerging technologies and guide adoption across the organization.
• Deep understanding and experience architecting highly available systems that are highly performant and follow industry standards for observability, alerting, and logging.
• Preferred: Experience architecting and optimizing SaaS platforms with eCommerce integrations, leveraging SEO best practices, geo‑aware capabilities, and LLM-driven features to enhance personalization, search relevance, and global user experience.

Benefits:

• Competitive Medical, Dental, and Vision benefits
• Retirement plans with optimal company match
• Annual bonus/merit opportunity
• Educational Assistance
• Medical Health support program
• Events offered in-person and virtually
• Mentorship program
• Employee Resource Groups
• Unlimited PTO
• 7 holidays + 5 additional flex days
• Monthly Home Office reimbursement

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

About the Role

Civil Technology Inc. (CTI) is seeking a Contract Administrator to support project management and contract administration activities at (DEN). This role supports a fast-paced aviation environment and works closely with project managers, contractors, and airport stakeholders to ensure contracts are administered in accordance with established procedures and project requirements.

The Contract Administrator will play a key role in managing contract documentation, change management, pay applications, and coordination across multiple teams. This position offers exposure to large-scale aviation and infrastructure programs within an active airport environment.

Key Responsibilities

• Support administration of construction and professional services contracts from procurement through closeout
• Assist with preparation and execution of contract documents, amendments, change orders, and modifications
• Review contractors pay applications for accuracy, completeness, and contract compliance
• Coordinate Schedule of Values (SOV), invoice documentation, and payment tracking
• Process submittals and Requests for Information (RFIs) for review and response
• Review Contractor Change Requests (CCRs) for accuracy, conformance with the contract and support negotiations with project managers
• Maintain organized contract files, logs, and tracking systems throughout the duration of the design and construction phases of the project.
• Support document control activities and reporting requirements
• Coordinate with internal teams, contractors, consultants, and client representatives
• Assist with audits, compliance reviews, and contract performance tracking

Qualifications

• Bachelor’s degree in Business Administration, Construction Management, Public Administration, or a related field (or equivalent experience)
• 3+ years of experience in contract administration, construction administration, or project support roles
• Familiarity with construction and professional services contracts
• Experience reviewing pay applications, change orders, and contract documentation
• Strong organizational, analytical, and documentation skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office; experience with Workday, Unifier, or similar systems preferred
• Strong written and verbal communication skills and negotiation skills
• Good knowledge of construction processes and contracts
• Experience working with contractors and vendors .
• Aviation, infrastructure, or public-sector project experience preferred

Additional Considerations

• On-site position at Denver International Airport. We support a hybrid workplace model for this role.
• Must meet DEN badging and pass a background check.
• Must have a valid drivers license which must be kept current

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.