Information Technology Jobs in Clearwater

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want.
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click "Sign UpApply Now" and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Airgas is seeking a strategic and dynamic Key Account Manager to drive service excellence, growth, and retention for our national retail accounts. This role manages high-revenue, nationally visible accounts and serves as the primary liaison between our customers and internal teams. Based primarily in our Largo office—with possible travel for face-to-face meetings—this position requires a proactive leader skilled at navigating complex business models and fostering strong, long-term client relationships.

Responsibilities

• Primary Contact: Serve as the single point of contact for assigned strategic national accounts.
• Relationship Management: Cultivate lasting relationships by consistently delivering exceptional service, identifying growth opportunities, and ensuring high retention rates.
• Account Oversight: Maintain comprehensive and up-to-date records including account overviews for presentation, management processes, contacts, and any other associated documentation important for effective functionality of the account.
• Cross-Functional Collaboration: The Key Account Manager is expected to lead on assigned account rollout and closure processes by partnering with internal teams, ensuring seamless implementation and ongoing support.
• Data Analysis: Extract and analyze data from various systems to manage orders, update account information, and identify trends or issues.
• Issue Resolution: Proactively identify recurring issues and collaborate with stakeholders and leadership to implement effective solutions.
• Team Engagement: Work closely with national sales teams, regional leaders, and other stakeholders to maximize account efficiency and uncover new business opportunities.
• Continuous Learning: Engage in ongoing training and professional development initiatives across multiple levels of the organization.

Qualifications

Contract Expertise: Demonstrated experience in reading, interpreting, and executing contracts/agreements at a strategic level.

Communication:Excellent verbal and written communication skills, with the ability to lead conference calls and deliver compelling presentations.

Account Management:Proven ability to manage multiple complex accounts independently.

Relationship Building: Strong interpersonal skills to build effective relationships with customers, vendors, and internal teams.

Organizational Skills: Exceptional time management and multitasking abilities, with a keen attention to detail.

Technical Proficiency: Advanced Excel skills (including VLOOKUP and Pivot Tables); familiarity with SAP is a plus.

Adaptability: A self-driven, motivated approach with the ability to thrive in a fast-paced, dynamic environment.

Tech Savvy: Proficient in Microsoft Office Suite, Google Workspace (Docs, Sheets, Slides)

Education & Experience

• Education: High School Diploma or Equivalent Work Experience.
• Experience: 5+ years in Account Management or a combination of Customer Service, Account Management, and B2B Sales; previous experience in account administration/management is preferred.

Utilities Sales Representative

• Valid driver's license and reliable transportation
• Strong communication and interpersonal skills
• Professional appearance and customer focused attitude
• Self-motivated with the ability to work independently without supervision

Experience Requirements

• Previous sales experience preferred
• Basic knowledge of LP and natural gas systems, gas piping, appliances & installation services
• Ability to identify potential customers including:
• Homeowners
• Builders & contractors
• Property Managers
• Commercial Businesses

Sales Responsibilities

• Follow-up on estimates generated by our estimators to help close sales
• Build relationships with contractors, builders, and homeowners
• Communicate with customers via phone, email, and/or in person to explain services and provide basic information
• Maintain accurate records
• Strong negotiation and relationship building skills

Performance Expectations

• Maintain professional representation of the company brand
• Follow company pricing, policies, and safety standards
• Meet agreed-upon monthly or quarterly sales goals (if applicable)
• Consistently follow-up on estimates given

Our Culture: Inspire hope. Build your legacy: Discover a rewarding, fulfilling, well-balanced career at Florida Digestive Health Specialist, LLP. With providers and locations across Florida, FDHS is one of the largest single-specialty, physician-owned GI practices in the state. FDHS was established in 2011 to provide comprehensive, high-quality gastroenterology services and foster advanced research for digestive health problems. With a growing team of nationally acclaimed care centers, providers, and staff, we continue to expand our reach to communities that need our care.  

We are seeking a Sub-Investigator at our Florida Research Institute (FRI), a global leader in gastroenterology and hepatology research, with a team of more than 20 highly trained clinical research experts. The role of the Sub-Investigator is to apply medical knowledge and experience, under the direction of the Principal Investigator to oversee and direct clinical course of research participants in clinical trials. The Sub-Investigator will assess physical health and administer treatments throughout the study aligned with scope of practice delegated responsibilities. He/she will oversee study conduct and assure study participant safety. The Sub-Investigator will coordinate and manage care for participants enrolled in a clinical research trial. The sub investigator will also be responsible for overseeing the execution of study protocols, delegating study related duties to site staff and ensuring site compliance with study protocols, study-specific laboratory procedures, standard operating procedures, standards of Good Clinical Practice (GCP), adhering to OSHA guidelines and other state and local regulations as applicable.

Under the direction of the Director and the Principal Investigator, responsibilities will include, identify and recruitment of participants, participate in study visits, communicate with families, participants, referring physicians and other health care providers, Educating and guidance to participants and families to ensure compliance and retention of study participants, tracking and recording of adverse events, perform physical exams to ensure enrollment criteria and to track for any changes during study participation, diagnose and treat medical conditions such as allergic reactions and anaphylaxis during study drug administration, exacerbations of illness, formulate and evaluate treatment plans, manage common conditions such as allergic rhinitis, asthma and eczema, review home diaries and be available for on call advice and emergencies between clinic visits, administer rescue medications based on clinical judgment. 

Essential Duties: 

• Ensure the safety of study participants, and maintain communication with patients, FRI team members, and clinicians
• Provide clinical and medical support and oversight for research clinical trials based on scope of practice; obtain complete study participant history, conduct physical exams, review medical charts, assess findings, prescribe and re-fill medication, and perform designated procedures according to written protocols.
• Collaborate with clinical staff, researchers, outside vendors, and other staff to administer treatment and study protocols
• Assess, grade, and document adverse events; apply triage and judgment to determine course of action
• Oversee and as needed, administer medications and treatments per study protocol and scope of practice
• Comply with institutional policies, standard operating procedures, and guidelines; prepare and submit documentation as required by the study protocol and study sponsor; interpret complex protocols. Coordinate and collaborate with principal investigator to review study protocol. 
• Identify, recruit, and enroll study participants, as well as maintain study participant records; determine study participant criteria
• Support sponsor investigator research with investigational new drug/investigational device exemption applications
• Communicate with FDHS partner when indicated
• Guidance of medical assistance team
• Management of patient medical and scheduling issues when indicated
• Other duties as assigned: Please note that the duties and responsibilities outlined in this job description are not exhaustive and may be subject to change at any time to meet the evolving needs of the company. In addition to the responsibilities listed above, employees may be required to perform additional tasks or duties as assigned by management. 
• Duties are subject to change or be modified by Principal Investigator or Director of Site Operations

Qualifications:

• Medical degree with current medical licensure in the state of Florida is required
• Requires a thorough knowledge of the: Drug development process, Clinical trial management, study team management, Clinical monitoring, FDA regulations, ICH Good Clinical Practice, and Good Documentation Practice, HIPAA
• Current Basic CPR certification
• Team player - Effective participant as a team member and team leader. Can demonstrate significant positive participation on successful teams
• Professionalism and integrity - Able to adapt to a changing environment and demonstrates a “make it happen” attitude. Exhibits professionalism in negotiating sensitive issues. Exhibits professionalism in negotiating sensitive issues
• Problem solving techniques 
• Managing study team members to maintain clinic workflow and study organization
• Interpersonal interaction - Demonstrates excellent people skills and a positive attitude
• Communication - Effective verbal communication and presentation skills. Ability to write clear, concise and convincing memos, letters and articles using original or innovative techniques or style
• Ability to prioritize and to manage multiple tasks as necessary
• Attention to detail - Produces high-quality, accurate work with minimal supervision
• Flexibility - Ability to adapt and be willing to assist with achieving Company goals in the area of responsibility and time

Working Conditions:

• May be required to work with, take specific precautions against, and/or be immunized against potentially hazardous agents
• May be exposed to blood borne pathogens
• Available for call 24 hours/day
• Frequent travel possible for IM meetings and assistance with FRI growth projects and satellites 
• Attend national congress when indicated
• Considerations for AASLD fellowship 
• Manage study team members

Benefits: 

• Competitive salary commensurate with experience. 
• Comprehensive benefits package including health insurance, free telehealth, retirement plan, paid time off and paid holidays. 
• Professional development opportunities
• Positive and collaborative work environment

EEO Statement: 

It is the policy of Florida Digestive Health Specialists to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

­When you join FDHS, you become part of a premier team striving to deliver unparalleled, personalized care while treating patients like family. And at FDHS, our patients are at the heart of everything we do. Join our team at FDHS and make a difference in the lives of our patients and employees alike!

We are seeking a dynamic and detail-oriented Analytical Chemist to join our innovative laboratory team. In this role, you will be at the forefront of quality assurance and product development, utilizing advanced analytical techniques to ensure our products meet the highest standards of safety, efficacy, and regulatory compliance. Your expertise will drive critical testing processes, support regulatory submissions, and contribute to continuous improvement initiatives. This position offers an exciting opportunity to apply your scientific skills in a fast-paced environment committed to excellence and innovation.

Responsibilities:

• Conduct comprehensive chemical analyses using techniques such as spectroscopy, chromatography (gas chromatography and high-performance liquid chromatography), and microscopy to characterize raw materials, intermediates, and finished products.
• Perform wet chemistry procedures, including titrations, pH measurements, and sample preparations in accordance with Good Laboratory Practices (GLP) and Standard Operating Procedures (SOPs).
• Calibrate laboratory instruments such as spectrophotometers and chromatographs regularly to ensure accurate and reliable results.
• Maintain detailed documentation of all experiments, test results, calibration records, and quality control data within Laboratory Information Management Systems (LIMS).
• Ensure compliance with FDA regulations, CGMP (Current Good Manufacturing Practices), and other regulatory standards during all testing activities.
• Support quality control initiatives by verifying product specifications, conducting stability studies, and troubleshooting analytical issues.
• Collaborate with cross-functional teams, including biochemistry, microbiology, and quality assurance, to optimize analytical methods and improve laboratory workflows.

Experience:

• Proven laboratory experience in analytical chemistry or related fields within a regulated environment, such as pharmaceutical or biotechnology industries.
• Hands-on expertise with spectroscopy techniques, including UV-Vis, IR, or atomic absorption spectroscopy.
• Strong knowledge of chromatography methods—gas chromatography (GC) and high-performance liquid chromatography (HPLC)—and their application in quality testing.
• Familiarity with wet chemistry techniques and microbiological testing procedures is highly desirable.
• Experience working under GLP guidelines and understanding FDA regulations relevant to pharmaceutical or biotech manufacturing.
• Proficiency with laboratory information management systems (LIMS) for data entry, analysis, and reporting.
• Background in biochemistry or microbiology is advantageous for supporting diverse analytical projects.

Join us to be part of a passionate team dedicated to advancing scientific excellence!

ONSITE ON LOCATION ONLY - IN OFFICE 9 - 6

Valor Real Estate Development is a boutique luxury developer creating community-transforming real estate icons in emerging cities. Our portfolio is anchored by prestigious brand partnerships — currently Aston Martin and Roche Bobois — with further partnerships anticipated as the company scales. 

We are looking for a Junior Marketing & Creative Associate who brings genuine production skills to the table: someone who can pick up a camera, step behind a gimbal, sit at an edit bay, and produce material that looks and feels like the luxury brand we are. The ideal candidate is a marketing generalist with a creative production core — what the industry sometimes calls a "preditor" (producer, videographer, photographer, editor) — who is equally at home building a brand deck in InDesign, color-grading a walkthrough film, or scheduling a week of social content. 

IF YOU ARE APPLYING PLEASE INCLUDE A REEL OF PAST PROJECTS FOR REVIEW

The incoming associate will serve as an extension of the Deputy Marketing & Promotion Manager, covering the full range of day-to-day marketing execution — with a particular emphasis on creative production. Core responsibility areas include: 

A. Video Production & Editing Priority Area 

• Assist on all marketing film shoots: camera operation, gimbal work, b-roll capture, audio monitoring 
• Take ownership of short-to-medium format edits: property walkthroughs, event recaps, social reels, teaser cuts 
• Collaborate with the Deputy CEO on long-form marketing films: assembly edits, revisions, color, audio finishing 
• Operate and manage filming equipment: mirrorless cameras, gimbals, audio rigs, lighting setups 
• Manage media: organize footage libraries, back up assets, maintain project file hygiene 
• Deliver exports optimized for social platforms, web embeds, broadcast, and sales presentations 
• Eventually, develop capability to independently produce and direct short-form marketing content 

B. Photography Priority Area 

• Capture high-quality stills at events, sales gallery openings, construction milestones, and brand activations 
• Execute property and architectural photography: interiors, exteriors, amenity spaces, lifestyle moments 
• Cull, retouch, and deliver final selects that meet luxury brand standards 
• Build and maintain a well-organized photo archive by project, event, and date 
• Collaborate with the Deputy Manager on drone shoot days (ground crew and second camera) 
• Note: Licensed drone operation (Mavic Pro 4) remains the exclusive legal domain of the Deputy Manager. A candidate with their own Transport Canada or FAA drone certification is a significant tiebreaker. 

C. Social Media Management & Content Creation Priority Area 

• Assist with, and eventually own, day-to-day posting and scheduling across platforms (Instagram, LinkedIn, Facebook, TikTok) 
• Draft captions, copy, and hashtag strategies in the established Valor brand voice 
• Produce social-first content: reels, carousels, stories, short-form video 
• Repurpose long-form film and photography assets into platform-optimized social content 
• Track engagement metrics and recommend content improvements based on data 

D. Graphic Design & Brand Production 

• Design and produce print collateral across the full range: brochures, books, flyers, folders, sales packages, invitations, signage 
• Create social media graphics, story templates, and animated assets aligned to brand standards 
• Produce email blast artwork and HTML/template updates 
• Prepare all files for print production: pre-press, bleeds, color profiles, vendor submission 
• Enforce brand consistency rigorously across Valor corporate identity and all partner brand guidelines (Aston Martin, Roche Bobois, and future partners) 
• Assist with presentation decks, event materials, and sales support design 

 E. Copywriting & Content Production 

• Write and edit copy for email campaigns, website pages, marketing materials, and social posts 
• Contribute to scripts and shot lists for video productions 
• Work within the AI-assisted copywriting framework already established for Valor's brand voices 
• Assist with long-form content to build Valor's brand authority and reputation as a luxury developer 

F. Website Updates & Digital Maintenance 

• Make content updates to Valor's website(s): text, images, listings, project pages 
• Assist with landing pages for campaigns, events, and project launches 
• Upload, optimize, and organize media assets for web performance 

G. Email Marketing 

• Design and schedule email campaigns: newsletters, sales announcements, event invites, drip sequences 
• Manage list hygiene, segmentation, and basic reporting inside the existing ESP 
• Build or update HTML email templates as required 

H. Event, Campaign & Production Logistics 

• Help organize and execute sales events, project launches, and publicity activations — including on-site creative capture 
• Coordinate with vendors: printers, signage, promotional goods, A/V, event production 
• Manage Purchase Orders, vendor accounts, and marketing spend tracking 
• Support direct mail campaigns: design, list management, print production, mailing logistics 

I. Agency & Vendor Liaison Support 

• Assist the Deputy Manager in day-to-day communication with external marketing agencies and creative vendors 
• Track deliverables, timelines, and revision cycles across agency relationships 
• Compile creative briefs and feedback documents for external teams 

Computer Skills Required

• Premiere Pro — Primary video editing; the workhorse for all marketing film production 
• After Effects — Motion graphics, lower thirds, title sequences, animated social content 
• Photoshop — Photo retouching, compositing, digital asset creation 
• Illustrator — Vector graphics, logo work, icon systems, scalable brand assets 
• InDesign — Print collateral, brochures, books, sales packages, event materials 

Additional required skills

Color grading 

Audio for video 

Adobe After Effects 

Brand standards enforcement 

Social media management 

Copywriting & brand voice 

GenAI tools (image, copy, video) 

What We’re Looking For

• At least 3 years of experience as a Marketing Manager or in a similar role.

• Strong passion for media creation, especially in luxury real estate or lifestyle brands

• Exceptional visual taste and attention to detail

• Creative thinker who brings fresh ideas and innovative approaches

• Experience using AI tools for content creation or workflow optimization

• Proficiency in photography, videography, and post-production

• Solid understanding of social media best practices and platform trends

If you’re excited about luxury branding, social storytelling, and creating content that sells lifestyle—not just real estate, we’d love to hear from you.

Compensation & Benefits

Salary ranges for this position vary by experience and role, typically starting from $60,000 and scaling based on qualifications up to $70,000. We proudly offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as paid time off. Please note: we are not working with external recruitment or headhunting firms for this position. By submitting your resume, you acknowledge that your application is voluntary and does not constitute a binding agreement or obligation on behalf of either party.

Valor Real Estate Development provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

COMPETENCIES:

• Begins to nurture, build and cultivate direct-to-seniors and business-to-business partnerships to generate new patient opportunities year-round.
• Meets with individual seniors and groups in their homes, workplaces, houses of worship, senior centers or living communities to share the ChenMed value proposition.
• Start planing, coordinating and executing local events within the community (e.g., information tables, health fairs, doc talks, etc.) to help reach our ideal patients (i.e., medically underserved, Medicare-eligible seniors, age 55 and older).
• Start cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
• Partners with community officials, businesses and senior outreach programs to develop initiatives that will appropriately drive new patient growth.
• Schedules one-on-one sales meetings, referral relationships with Plan agents, independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating contracts with venues where events are taking place.
• Ensures insurance agents and/or brokers are invited to community events to ensure timely patient assignment to ChenMed/JenCare Medical Centers.
• Learns to use  marketing and sales tools to identify solutions and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (i.e., SalesForce). Utilizes CRM tool to document interactions with clients and ensures effective management of leads.
• Provides monthly activity calendar reflecting community access points and new tabletop venues. Creates penetration plans and initiatives in key target markets and channels.
• Recovers dormant customers via sales tools and marketing campaigns.
• Drives new member growth by appropriately educating potential patients on our value proposition and healthcare model. Delivers prescribed presentation in front of large audiences.
• Develops distribution channels to support new patient enrollment growth. Uses all sales tools provided to ensure efficiency and collection of pertinent data.
• Partners with sales leadership to improve effectiveness of engagements with distributors, vendors and community partners.
• Builds trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors with supervision Develops and executes specific broker and partner strategies and plans.
• Engages with new patients through and beyond their first appointment. Maintains relationships with enrolled patients to positively impact retention. Helps address and resolve customer complaints and issues as required.
• Performs other related duties as assigned.

Instills trust

Gaining the confidence and trust of others through honesty, integrity, and authenticity

• Follows through on commitments
• Is seen as direct and trustful
• Keeps confidences
• Practices what he/she preaches
• Shows consistency between words and actions

Results driven

Consistently achieving results, even under tough circumstances

• Has a strong bottom-line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes others

Action oriented

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• Readily acts on challenges, without unnecessary planning.
• Identifies and seizes on new opportunities
• Displays a can-do attitude in good and tough times
• Steps up to handle tough issues

Effective communication

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and the message
• Provides timely and helpful information to others across the organization
• Encourages the open expression of diverse ideas and opinions

Resiliency

Rebounding from setbacks and adversity when facing difficult situations

• Is confident under pressure
• Handles and manages crises effectively
• Maintains a positive attitude despite adversity
• Bounces back from setbacks
• Grows from hardships and negative experiences

Networking

Effectively building formal and informal relationship networks inside and outside the organization

• Builds strong formal and informal networks.
• Maintains relationships across a variety of functions and locations
• Draws upon multiple relationships to exchange ideas, resources, and know-how

Customer focus

Building strong customer centric relationships and delivering customer-centric solutions

• Gains insight into customer needs
• Identifies opportunities that benefit the customer
• Builds and delivers solutions that meet customer expectations
• Establishes and maintains effective customer relationships

Persuasiveness

Using compelling arguments to gain the support and commitment of others

• Positions views and arguments appropriately to win support
• Convinces others to take action
• Negotiates skillfully in tough situations
• Wins concessions without damaging relationships
• Responds effectively to the reactions and positions of others

KNOWLEDGE, SKILLS AND ABILITIES:

• High business acumen and acuity

• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced work environment

• Demonstrated knowledge ofnegotiation, probing skills, closing skills and handling objections

• Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook), CRM tools (Salesforce) plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

• Excellent interpersonal and problem solving skills. Must have the patience and ability to engage customers in conversation

• Excellent written and verbal communication skills, including a clear, confident speaking voice and a friendly rapport with customers. (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.)

• Must have the ability to be flexible and creative in dealing with customers. Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers. Must be persuasive and highly motivated to make sales, with the ability to close sales without being perceived as pushy

• Good keyboarding skills are needed. Ability to accurately type a significant number of words per minute

• Spoken and written fluency in English

• Bilingual is a plus

• Ability and willingness to travel locally, regionally and nationwide up to 75%; work is primarily conducted off ChenMed premises

• This position required use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

• High School Diploma or GED required. Bachelor's degree in Marketing, Business Administration or a related field preferred OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
• A minimum of 2 years of successful sales experience is required. Working with seniors a plus, as is a general understanding of Medicare Advantage
• A minimum of 2 years of business-to-business experience or equivalent management experience preferred
• Relevant sales experience with establishing and maintaining relationships with business/vendor partners
• Experience in telesales to input sales data into a computer while on the telephone with a customer
• This position requires possession and maintenance of a current, valid Driver’s License

PAY RANGE:

EMPLOYEE BENEFITS

’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

Our mission is to deliver best-in-class ophthalmic and optometric care.

Team members are hired to assist the organization in building a differentiated integrated eye care platform focused on superior patient care delivered through our network of optometrists and ophthalmologists. Team members are expected to a behavior of professionalism, which includes but is not limited to, acting with integrity and accountability, support our clinicians in all aspects of patient care delivery, support a culture of respect, diversity and inclusion in our organization, and enhance the patient access to primary and specialty eye care. Our vision is to create an admired healthcare company dedicated to delivering personalized eye care with outstanding patient outcomes.

General Summary:

The Patient Services Specialist is responsible to create a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating and completing patient registration activities that include but are not limited to greet and check in patients, verifying demographic information, obtaining signatures on patient consents, capturing insurance cards, verifying authorization accuracy, collect co-pays and past due balances, working reschedule and recall lists, and balance end of day deposits.

Essential Duties & Responsibilities:

• Provides high level customer service in all interactions with internal and external customers.
• Provides direct, professional, and knowledgeable interactions with patients, providers, referral sources, and the clinical team.
• Answers telephone calls accurately and with exceptional customer service and ensures the caller's needs are met and accurate information is obtained.
• Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax, and mail.
• Addresses concerns of patients, provides service recovery, and escalates issues as needed.
• Utilizes the operational guidelines for scheduling patient appointments.
• Completes reminder calls to patient for scheduled appointments, as needed.
• Obtains payment from each patient, including copayments, balance due and appropriately receipts all monies collected.
• Verifies, ensures eligibility, and registers patients by obtaining patient demographics and third-party coverage(s) at every encounter.
• Advises patient on physician referral and provides appropriate notes/updates to referring physician, as needed.
• Prioritizes and completes all work in an accurate, effective, and efficient manner.

Non-Essential Duties & Responsibilities:

• Maintains public areas (waiting rooms, restrooms and kitchen), as needed.
• Attends department meetings and completes trainings, as needed.
• Processes medical records requests; both incoming and outgoing

Requirements:

• High School diploma or equivalent, required.

Core Competencies:

• Ability to work effectively with internal and external customers.
• Excellent verbal and written communication skills, including listening.
• Proficient in Microsoft Office products.
• Ability to maintain confidentiality when dealing with sensitive information.

Physical Activity of Position:

• Talking. This position requires expressing or exchanging ideas through the spoken word. This position must participate in activities to convey detailed or essential verbal instructions to physicians, staff, and vendors accurately and succinctly.
• Hearing. This position is required to perceive sounds at normal speaking levels with or without correction, including the ability to receive detailed information through oral communication and make the discriminations in sound.
• Repetitive motion. This position requires substantial movements (motions) of the wrists, hands, and fingers while working on reports or the computer.
• Sedentary work. This position may need to occasionally exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. The job consists primarily of sedentary work and involves sitting most of the time. Walking and standing are required only occasionally.
• Visual Requirements. This position is required to have close visual acuity (with or without correction) to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.
• Environmental Conditions. This position is not substantially exposed to adverse environmental conditions (such as in typical office work.)

The Client Service Coordinator (\"CSC\") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned.

MUST HAVE PRIOR SCHEDULING EXPERIENCE AND ABILITY TO WORK ANY DAYS OR HOURS

The pay range for this role is $15.00 - $18.69 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our \"Meow-velous\" benefits:

• Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
• Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
• Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.
• Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.
• Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
• Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
• Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
• Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
• Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
• Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.
• Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.
• Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
• Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
• Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.
• Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.
• Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.
• Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.
• Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.
• Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).