Information Technology Jobs in Cincinnati Ohio Wfh
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U
Information Technology Professional
🏢 US Navy
Salary not disclosed
When warfare moves at the speed of technology, we need personnel who can always keep us one step ahead of our enemies. As an Information Professional Officer, you lead your team of Enlisted Information Systems Technicians to ensure the delivery of communications capabilities by operating, maintaining and securing our networks around the globe. Assist with top secret cyberwarfare missions and discover tactical and strategic advantages afloat and ashore. IPO is a big job, but your team will always have your back.
Want to start your journey with the Navy?
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Officer None
What to Expect
Information Professional Officer
More Information
Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
Compare Navy Careers
See how a career as an Information Professional Officer compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Want to start your journey with the Navy?
Apply Now
Officer None
What to Expect
Information Professional Officer
More Information
Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
Compare Navy Careers
See how a career as an Information Professional Officer compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Not Specified
Information Systems Technician
✦ New
Salary not disclosed
Job Title : Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
Not Specified
Senior Technical Support Analyst
Salary not disclosed
Location: On-site
Employment Type: Contract (3-6 months)
Seniority Level: Mid-Senior
Industry: IT Services & Consulting
Job Functions: Analyst, Technical Support
JOB SUMMARY
Provide advanced technical support for enterprise iOS/iPadOS devices and services across a 7x24x365 operation. Scope includes device lifecycle activities, day‑to‑day work in Workspace One (enterprise MDM experience required; VMware Workspace ONE preferred), and carrier account management (procurement, plan optimization, billing reconciliation, SIM/eSIM lifecycle, and compliance). This role implements and supports standards defined by engineering/InfoSec and does not create new configuration profiles or perform high‑level MDM engineering.
JOB RESPONSIBILITIES
1) Mobile Device Lifecycle & UEM Administration (Support Focus)
- Provision, enroll, and configure corporate and COBO/COPE devices using Apple Business Manager Automated Device Enrollment.
- Apply and monitor MDM profiles, apps, and compliance policies as defined by engineering; troubleshoot assignment/scope issues and escalate when needed.
- Perform Tier 2/3 incident, request, and problem management for iOS/iPadOS; provide escalation support to the Service Desk.
- Support device security (passcodes/biometrics, OS updates, encryption status) and remediate non‑compliance in line with established policies.
- Execute device kitting, staging, shipping/receiving, and RMA processes with accurate CMDB/asset updates.
2) Carrier Account & Telecom Expense Management (TEM)
- Own day‑to‑day carrier account administration across supported wireless providers (e.g., line adds/changes/deactivations, number porting, device/SIM swaps, eSIM activations, IMEI/SIM tracking).
- Monitor and optimize rate plans, pooled data, features, and international roaming; recommend changes to minimize cost while meeting business needs.
- Perform monthly billing reconciliation (usage anomalies, overages, credits/disputes), cost allocation, and reporting; partner with Finance and Procurement.
- Coordinate device procurement (corporate buying programs, upgrades, trade‑in/buyback, warranty/insurance) and maintain accurate inventories.
- Ensure regulatory and emergency services readiness (e.g., E911 records where applicable), fraud prevention (SIM/eSIM security), and loss/theft controls.
- Maintain carrier portals, account hierarchies, and user permissions; document processes and KPIs (cycle time, cost per line, optimization savings).
3) Security, Compliance & Access (Implementation)
- Participate in security incident response for mobile threats (phishing, lost/stolen devices); execute remote lock/wipe and evidence preservation.
- Contribute to audit, risk, and compliance activities (SOX, PCI, privacy) by maintaining accurate records and consistent controls.
4) Service Delivery & End‑User Experience
- Deliver high‑quality deskside/remote support for executives and front‑line staff; prioritize critical operational roles.
- Maintain and continuously improve SLA/OLA performance (response, restore, request fulfillment); publish support playbooks and knowledge articles.
- Provide VIP/mission‑critical support during operations, travel, and events, including on‑call rotation in a 7x24x365 environment.
5) Asset, Inventory & CMDB
- Track mobile assets end‑to‑end (request → deployment → in‑service → repair → decommission/sanitation) and maintain accurate CMDB and stock levels.
- Reconcile device inventory with carrier billing and MDM records; remediate orphaned lines/devices.
6) Projects & Continuous Improvement (Execution)
- Support mobile‑related projects (iOS updates, app rollouts) by executing tasks under guidance, participating in UAT/pilots.
- Recommend process improvements and self‑service opportunities; update SOPs/KBs to reduce repeat tickets and improve reliability (no custom MDM engineering or scripting expected).
- Evaluate new devices and accessories; document results and provide feedback into standards.
7) Documentation & Knowledge Management
- Create and maintain standard operating procedures (SOPs), runbooks, and end‑user guides with inclusive, plain language.
- Publish and maintain knowledge base articles for the Service Desk and end users; deliver targeted training where needed.
8) Vendor, Carrier & Stakeholder Management
- Build strong partnerships with carriers, OEMs, and MDM vendors; manage escalations and service requests to resolution.
- Collaborate with Security, Networking, Procurement, Finance, HR, and Business Operations to align mobile services with business outcomes.
- Track and report KPIs (ticket volume, MTTR, compliance rate, device health, cost per line, optimization savings) and drive data‑informed decisions.
9) Mentorship & Team Development
- Mentor associate and mid‑level analysts on iOS/iPadOS support workflows, MDM usage, and carrier processes; contribute to cross‑training and skill growth.
- Promote a culture of safety, inclusion, and continuous learning.
Note: This list is not exhaustive; additional duties may be assigned based on business needs.
QUALIFICATIONS
Education
- Associate’s degree in Information Technology or a related field; or equivalent practical experience.
Work Experience
- 4–6 years in enterprise end‑user support with at least **3 years focused on iOS/iPadOS enterprise **support.
- Required: Enterprise MDM experience, Preferred: Experience with VMware Workspace ONE supporting large‑scale iOS fleets.
- Carrier account administration and telecom expense management (activations, ports, plan optimization, billing reconciliation).
Knowledge, Skills, and Abilities (KSAOs)
- Deep knowledge of iOS/iPadOS end‑user and admin features (managed apps, per‑app VPN, app configs, managed open‑in, DLP, device compliance) with an emphasis on support and implementation.
- Working knowledge of MDM platforms to apply existing profiles/policies, assign apps, troubleshoot scoping/compliance, and escalate engineering issues appropriately.
- Familiarity with Apple Business Manager (Apps & Books, Managed Apple IDs, Automated Device Enrollment) and related support workflows.
- Practical understanding of carrier services: SIM/eSIM lifecycle, IMEI tracking, number assignment/porting, international roaming, and cost controls.
- Data analysis for telecom billing reconciliation (Excel/Sheets, pivot tables, lookups) and KPI reporting.
- Excellent communication, customer service, and stakeholder management; ability to explain technical topics in plain language.
- Basic scripting/reporting familiarity is a plus (e.g., exported reports, simple data cleanup); no custom MDM scripting required.
- Knowledge of ITIL practices (incident, problem, change, request, CMDB/asset).
- Ability to lift and carry mobile equipment/shipments (up to ~20 lbs).
Certifications (Preferred)
- Apple Device Support/Deployment certifications.
- Microsoft 365 Certified: Endpoint Administrator Associate (MD‑102) or equivalent.
- VMware/Omnissa VCP‑DWS (preferred).
WORKING CONDITIONS
- Supports a 7x24x365 operation with occasional after‑hours work and on‑call rotation.
- May require limited travel for deployments, vendor meetings, or training.
Not Specified
A
Audio Video Sales
✦ New
Salary not disclosed
We are seeking an experienced information technology sales professional to join our 60 plus year old company. In this role, you will be responsible for providing audio / video / video conferencing / broadcast technology solutions to our clients. Your expertise in tech, customer service and sales will play a key role in enhancing client satisfaction and driving technology adoption.
Responsibilities
- Develop industry relationships and provide client assistance.
- Preparing proposals and bid specifications to strategically win new business.
- Grow and manage an existing account base of dedicated customers.
- Conduct meetings with decision-makers to thoroughly understand client needs and to provide solutions.
- Manage the sales process from initial meeting through closing.
- Develop project designs and initial job specifications.
- Provide call lists, sales forecasts, and other reporting items as needed.
Requirements
- Bachelor's degree or equivalent work experience.
- Three or more years in the audio, video, and / or broadcast industry.
- Experience with Microsoft Office.
- Possess strong written and oral English communication skills.
- Ability to travel locally, attend industry events, and occasional seminars.
- Be currently authorized to work in the United States.
Not Specified
A
Project Manager (Power Platform)
Salary not disclosed
Description:
Lead end‑to‑end project delivery of Power Platform solutions, including Model‑Driven Apps, Canvas Apps, Power Automate flows, Power Pages, and Dataverse integrations. Translate business requirements into functional solution designs, ensuring alignment with Power Platform best practices, Microsoft’s Center of Excellence (CoE) guidance, and enterprise governance. Manage solution architecture discussions with technical teams to define data models, Dataverse tables, business rules, security roles, and app logic.
Primary Responsibilities:
- Lead end‑to‑end project delivery of Power Platform solutions, including Model‑Driven Apps, Canvas Apps, Power Automate flows, Power Pages, and Dataverse integrations.
- Oversee testing cycles, including app performance, accessibility, and device responsiveness for mobile and desktop scenarios.
- Lead projects involving Power Automate flows for process automation, RPA/desktop flows, and system integrations
- Primary liaison between Ascendum and client. Responsible for providing status reports, working with the internal team on specific projects, Project timelines, etc.
- Work with clients on reviewing requirements and assisting in the design of applications as it relates to their requirements.
- Performing Unit Testing of projects where application development is involved and coordinate issue remediation with the team.
- Project Monitoring and Reporting – Monitor and report on existing projects, providing tracking data to Directors for them to ensure timely execution and completion of all projects. Track and report projects for resource forecasting, project labor tracking, project budget versus actual reporting.
- Project Management Systems Data Entry: collect, organize and enter data into Project Management Systems as assigned including resource forecasts, time reporting, training requirement management.
- Provide Administrative support for maintaining client billing and invoicing
- Data analysis - Analyze project management systems to identify and document agreed to processes and recommend continuous process improvements for review with senior leadership to guide their decision making.
- Project Management Reports - In partnership with the project manager and project leaders, develop project reports to be delivered to senior leadership. Collaborate to develop KPIs; produce associated reports. Design, develop and produce overall PMO reports as required.
- Evaluate and make continuous improvement recommendations on processes. Collaborate on new PM technology and where applicable lead implementation.
Skills/Qualifications:
- 6+ years Project Management and/or Business Analysis/Project Support experience
- Exceptionally thorough, meticulous and with great attention to detail for project management system data entry and update
- Familiarity with Project Management and Professional Services Management Tools and methodologies, specifically BQE.
- Understanding of the Microsoft 365 ecosystem specifically SharePoint, Teams, OneDrive and Power Platform – Power Apps, Power Automate, Power BI and Copilot
- Excellent computer skills including Microsoft Office Suite/M365
- Excellent organizing and prioritization skills
- Excellent analytical and critical thinking skills
- Excellent written and verbal communications skills
- Bachelor’s degree preferred
Not Specified
A
Remote/WFH Cleared Developer (w/travel) - Sierra Vista, AZ
✦ New
Salary not disclosed
Clearance Requirement For This Role: Active TS/SCI
We are seeking a highly skilled Senior Full-Stack Software Engineer to support an AI-enabled classroom initiative for the U.S. Army Intelligence community at Fort Huachuca. This role is part of a cornerstone Phase 1 effort that is expected to scale into multiple contracts and support broader Army Intelligence training programs.
The engineer will work closely with the Prime and government stakeholders to integrate AI-driven capabilities into an on-premise training environment, validate system performance, and support operational sustainment.
Position Description:
Location: Primarily Remote (Work-from-Home) with Temporary Duty Travel (TDY) to Fort Huachuca, AZ
Travel: 1-2 weeks per sprint; approximately 3-4 total trips during installation phase
Target Start: ASAP
Contract Length: 12 months base with
* 6 months: Development & Delivery
* 6 months: Operational Support
Key Responsibilities:
* Design, develop, and integrate full-stack software solutions for an AI-enabled classroom environment
* Most likely technologies to be used: Java, Golang, React, Vert.X, Jblocks
* Participate in Agile/Scrum sprints, collaborating with other team members to include engineers, architects, and program leadership
* Support on-premise system installations and systems integration efforts
* Integrate custom development with Prime-provided software and testing environments
* Ensure robust testing and validation are built into the development lifecycle for mission-critical delivery
* Support validation of system capabilities through live classroom training events
* Provide operational support post-delivery, troubleshooting and optimizing system performance
* Work directly with end users and customers in a highly collaborative, on-site environment during TDY periods
Remote working/work at home options are available for this role.
Not Specified
V
Technical Support Advisor - Work from Home
17.31
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Join Us as a Technical Support Advisor!
Location: Remote Call Center
Join Us as a Technical Support Advisor!
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!
What You'll Be Doing:
Customer Service Excellence:
Technical Support & Troubleshooting:
Adaptability in Communication:
Team Collaboration:
What We're Looking For:
Customer Service Focus:
Technical Enthusiasm:
Resilience Under Pressure:
Learning & Growth Mindset:
What You Bring:
What You'll Get:
Competitive Pay:
Comprehensive Benefits:
Cell Phone Perks:
Training and Growth:
Referral Bonuses:
Supportive, Inclusive Environment:
Remote Work Requirements
Why You'll Love Working Here:
At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us.
Ready to Take the Next Step?
Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Remote working/work at home options are available for this role.
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Join Us as a Technical Support Advisor!
Location: Remote Call Center
Join Us as a Technical Support Advisor!
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!
What You'll Be Doing:
Customer Service Excellence:
- Handle customer inquiries via phone, delivering tailored solutions to technical issues.
- Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.
Technical Support & Troubleshooting:
- Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.
- Use multiple systems to research and deliver efficient, real-time solutions.
Adaptability in Communication:
- Connect with a diverse range of customers by adjusting your communication style to meet their needs.
- Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.
Team Collaboration:
- Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.
What We're Looking For:
Customer Service Focus:
- Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).
Technical Enthusiasm:
- A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.
Resilience Under Pressure:
- Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.
Learning & Growth Mindset:
- Open to feedback and coaching, with a drive to continuously improve and excel.
What You Bring:
- Proven experience in customer support or technical assistance , ideally in a call center setting.
- Strong verbal and written communication skills.
- Problem-solving abilities with a flexible, adaptable approach to challenges.
- Confidence in navigating multiple software tools and systems to resolve issues.
- A self-motivated attitude with effective time management skills.
What You'll Get:
Competitive Pay:
- $17.31 per hour, with opportunities for performance-based incentives.
Comprehensive Benefits:
- Full health insurance package, including medical, dental, and vision coverage.
Cell Phone Perks:
- $25/month per line for unlimited phone, text, and data (restrictions may apply).
Training and Growth:
- Paid training to set you up for success.
- Career advancement opportunities with a globally renowned leader in technology innovation.
Referral Bonuses:
- Earn ongoing bonuses for referring new employees through our Referral for Life Program.
Supportive, Inclusive Environment:
- Thrive in a dynamic virtual work environment with a team that's dedicated to your success.
- Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
Remote Work Requirements
- Private Workspace: A quiet, dedicated workspace with no distractions.
- Ergonomics: A comfortable desk setup with all necessary equipment.
- Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.
- Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.
Why You'll Love Working Here:
At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us.
Ready to Take the Next Step?
Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Remote working/work at home options are available for this role.
permanent
A
Email Support Specialist (Work From Home)
Salary not disclosed
We are seeking a detail-oriented and customer-focused Email Support Specialist to join our remote team.
In this role, you will assist customers by responding to inquiries through email, resolving issues, and providing helpful information about our products or services.
The ideal candidate has strong written communication skills and enjoys helping people.
Responsibilities: Respond to customer inquiries via email in a timely and professional manner Provide accurate information about products, services, and policies Resolve customer complaints and issues effectively Escalate complex issues to the appropriate department when necessary Maintain clear records of customer interactions Ensure high levels of customer satisfaction Requirements: Excellent written English communication skills Strong attention to detail Basic computer and typing skills Reliable internet connection and computer/laptop Ability to work independently and meet deadlines Previous customer support experience is a plus but not require Benefits: 100% Remote / Work From Home Flexible working schedule Competitive pay Training provided Supportive team environment
Remote working/work at home options are available for this role.
In this role, you will assist customers by responding to inquiries through email, resolving issues, and providing helpful information about our products or services.
The ideal candidate has strong written communication skills and enjoys helping people.
Responsibilities: Respond to customer inquiries via email in a timely and professional manner Provide accurate information about products, services, and policies Resolve customer complaints and issues effectively Escalate complex issues to the appropriate department when necessary Maintain clear records of customer interactions Ensure high levels of customer satisfaction Requirements: Excellent written English communication skills Strong attention to detail Basic computer and typing skills Reliable internet connection and computer/laptop Ability to work independently and meet deadlines Previous customer support experience is a plus but not require Benefits: 100% Remote / Work From Home Flexible working schedule Competitive pay Training provided Supportive team environment
Remote working/work at home options are available for this role.
Not Specified
G
100% Work from Home- Service Rep/Sales
Salary not disclosed
100% Work From Home- Service Rep/Sales
Remote working/work at home options are available for this role.
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life.
We're looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Preferred Skills:
- Excellent communication skills, including active listening and problem-solving
- Ability to learn, adapt, and adjust on the go
- Works well with others and individually
- Possesses a strong work ethic and drive to succeed
What you can expect:
- Flexible Schedule with Weekly Pay
- 100% Remote Position
- Weekly Trainings lead by Top Leaders
- Life Insurance
- Health Insurance reimbursement
- Industry-leading resources and technology
- *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.
Remote working/work at home options are available for this role.
Not Specified
G
Work From Home Union Benefits Rep
🏢 Global Elite
Salary not disclosed
Work From Home Union Benefits Rep
Remote working/work at home options are available for this role.
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life.
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Preferred Skills:
- Excellent communication skills, including active listening and problem-solving
- Ability to learn, adapt, and adjust on the go
- Works well with others and individually
- Possesses a strong work ethic and drive to succeed
What you can expect:
- Flexible Schedule with Weekly Pay
- 100% Remote Position
- Weekly Trainings lead by Top Leaders
- Life Insurance
- Health Insurance reimbursement
- Industry-leading resources and technology
- *In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.
Remote working/work at home options are available for this role.
Not Specified
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