Information Technology Jobs in Chalmette La Remote

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following:

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience: High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required. Store management experience in retail, grocery, or drug store environment is preferred. Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting. Strong communication, interpersonal, and written skills are required. Ability to work in a high-energy, team environment is required. Exceptional customer service, organizational, and communication skills are required. Strong problem solving and decision-making skills are required.

Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: Employee Assistance Program, Retirement plans, Educational Assistance, and much more!

We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Full time

701 Whitney Avenue, Terrytown, Louisiana 70056-3827

30569 Family Dollar

We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco. As a manager, you may be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages/tobacco products. Failure to comply and/or qualify for such license can lead to demotion or separation of employment.

We believe people should love what they do - in this role, you will be responsible for:

• Performing the duties of a Senior Structural Fitter/Shipfitter daily.
• Job duties include but are not limited to measuring, laying out, cutting, grinding, forming, drilling, assembling, aligning, troubleshooting, and repairing assorted structures (aluminum, steel, stainless, gasket, rubber, screen, etc.).
• Must be an independent worker, focused on accurate first-time completion, efficient and on-time task execution, and capable of training others.
• Works from Engineering drawings, sketches, and written and verbal instructions.
• Reading from computer screens to retrieve work instructions, blueprints, or other documents.
• Maintains records, forms, and logs as required.
• Typical tools and equipment used in the performance of duties are: MIG welders, manual hand tools, mechanical, pneumatic, cordless and electric tools including porta power, come-a-long, clamps, hammers and mauls, gougers, grinders, saws, band saws, drills, tapes, and scales.
• Must be capable of handling chemicals and solvents including alcohol, cleaning solvents, cutting oil, tool oil, etc.
• Housekeeping of shop and work area (keeping work area neat and clean) daily.
• Must visually inspect work to drawings and sketches for completeness and dimensional correctness.
• May direct the activities or tasks of others, as assigned.
• Perform other job-related duties as assigned.

Minimum of 3-5 years of related aluminum/shipyard experience.

Demonstrated the ability to read blueprints, engineering drawings and sketches, layout and fabricate parts and assemblies correctly.

Demonstrated skills based on the results of the written fabricating assessment.

Must be able to obtain Tack Weld Certification.

Must always be safety conscious (wear proper PPE).

Must be able to follow written and verbal instructions.

Basic computer skills.

Must be willing to work rotating shifts.

Ability to become certified as a forklift and overhead crane operator.

Willingness and flexibility to work extended hours as needed to accomplish the task or work.

Basic math, reading and comprehension skills.

Note: Level will be determined based on relevant experience, scope of role, skills, and any on site assessments performed during the interview process.

Must have high school diploma, GED or equivalent certificate, or bronze level (or higher) for ACT WorkKeys Certification.

Carpenter, construction apprentice or laborer, shop hand or technician, pipe fitter, welder, fabricator, tacker, rig hand, sheet metal installer, electrician apprentice.

Physical demands described have been validated by on-site job analysis. They are representative of the physical demands that must be met by an employee to successfully and safely perform the essential functions of this job. The following information is a synopsis of key physical demand requirements determined from a detailed job analysis:

Overview: Non-Climate Controlled Environment (Extreme Heat & Extreme Cold); Elevated Heights; climbing; crawling; using ladders; stairs & ramps; frequent/prolonged lifting (35 pounds single lift & 70 pounds team lift); repetitive motion of different extremities, confined spaces; tight spaces; Radiographic Activity Environment; Magnetic Wave Environment; Working with Chemicals

Postural: Must have the ability to move extremities and spine throughout an enough range of motion that will permit the employee to work in a variety of postures involving a range from floor to overhead level. Flexing and twisting of the trunk and other awkward postures are occasionally required.

Dexterity: Must have good dexterity and frequently use one and two hands throughout the work period for hand tools and handling materials.

Cardiorespiratory Demand: Must have enough cardiorespiratory fitness to be able to perform medium work involving constant standing and walking, material handling and performing work in a hot, humid environment.

General Physical Activities: Include standing, walking, sitting, stooping, kneeling, squatting, body twisting, sense of touch, manual dexterity, speaking clearly, seeing distant/reading, reaching, hearing, depth perception, color vision, lifting, carrying, pushing, pulling, climbing ladders, climbing stairs and balancing.

Physical Demand Level - Medium: Must be able to perform medium physical labor as classified by the United States Department of Labor. May be required to lift up to 35 pounds for a single person lift, and up to 70 pounds team lift.

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.

Recruiting Company: Textron Systems

Primary Location: US-Louisiana-New Orleans

Job Function: Manufacturing

Schedule: Full-time

Job Level: Individual Contributor

Job Type: Standard

Shift: First Shift

Job Posting: 08/28/2025, 5:00:00 AM

Job Number: 335679

Qualifications:

1-3 years of related aluminum/shipyard experience

Formal craft training to demonstrate the ability to read blueprints, engineering drawings and sketches, layout and fabricate parts and assemblies correctly

Demonstrated skills based on the results of the fabricating test

Must always be safety conscious (wear proper PPE)

Must be able to follow written and verbal instructions

Basic computer skills

Must be willing to work rotating shifts

Ability to become certified as a forklift and overhead crane operator

Willingness and flexibility to work extended hours as needed to accomplish the task or work

Note: Level will be determined based on relevant experience, scope of role, skills, etc.

Education Requirements:

Must have high school diploma, GED or equivalent certificate, or bronze level (or higher) for ACT WorkKeys Certification

Similar roles may include: Carpenter, construction apprentice or laborer, shop hand or technician, pipe fitter, welder, fabricator, tacker, rig hand, sheet metal installer

Essential Physical Demand Requirements:

Physical demands described have been validated by on-site job analysis. They are representative of the physical demands that must be met by an employee to successfully and safely perform the essential functions of this job. The following information is a synopsis of key physical demand requirements determined from a detailed job analysis:

Overview: Non-Climate Controlled Environment (Extreme Heat & Extreme Cold); Elevated Heights; climbing; crawling; using ladders; stairs & ramps; frequent/prolonged lifting (35 pounds single lift & 70 pounds team lift); repetitive motion of different extremities, confined spaces; tight spaces; Radiographic Activity Environment; Magnetic Wave Environment; Working with Chemicals

Postural: Must have the ability to move extremities and spine throughout an enough range of motion that will permit the employee to work in a variety of postures involving a range from floor to overhead level. Flexing and twisting of the trunk and other awkward postures are occasionally required.

Dexterity: Must have a good dexterity and frequently use one and two hands throughout the work period for hand tools and handling materials.

Cardiorespiratory Demand: Must have enough cardiorespiratory fitness to be able to perform medium work involving constant standing and walking, material handling and performing work in a hot, humid environment.

General Physical Activities: Include standing, walking, sitting, stooping, kneeling, squatting, body twisting, sense of touch, manual dexterity, speaking clearly, seeing distant/reading, reaching, hearing, depth perception, color vision, lifting, carrying, pushing, pulling, climbing ladders, climbing stairs and balancing.

Physical Demand Level - Medium: Must be able to perform medium physical labor as classified by the United States Department of Labor. May be required to lift up to 35 pounds for a single person lift, and up to 70 pounds team lift.

Who We Are:

Textron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems. This role is in Textron System's Sea Systems business area.

Are you a Military Veteran?

Textron's products and services are trusted everyday by those who protect our country. We are dedicated to hiring these Veterans and aim to translate their skills to make an impact on our Company.

EEO Statement: Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.

Recruiting Company: Textron Systems

Primary Location: US-Louisiana-New Orleans

Job Function: Manufacturing

Schedule: Full-time

Job Level: Individual Contributor

Job Type: Standard

Shift: First Shift

Travel: No

Relocation: Unavailable

Primary Care Physician New Orleans, LACOMPENSATION: Salary $250k-$270k+ Incentive Bonus + Signing Bonus up to $50k or $100k Forgivable loanWe are a physician-led and mission-driven, primary care organization, is currently one of the most successful full- provider, transforming care of the neediest population.

Our mission is to honor seniors with affordable VIP care that delivers better health.

In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the team.

Transportation is provided to patients that need it at no charge.Role:Compensation: $250k-$270kBonus: Up to 20k year 1 and goes up as a partner.Partnership: No Buy-in.

usually within 12-18 months.

65% have made partner after 1 year.

As a partner will make over $300k18 patients a dayHours: Monday Friday work schedule; Clinic Hours 7:30a 5:00p (last patient is scheduled at 4:15)Work/Life BalanceSmall Patient Panel 450 patients maxAdministrative time included in scheduleNo nights or weekends100% outpatient Dedicated Care and support team (have your own MA/Scheduler/Patient Population: Seniors with 3-5 chronic diseasesValue Based CareBenefits:Paid Time Off -33 days PTOComprehensive Benefit PackageHealth, Dental, Vision and supplemental benefits plans for the provider in their family401K 5.5% match$3,500 + 1 weekClinic offers:Inhouse Consulting Specialist: Cardiology, Podiatry and moreHolistic Health Services: Acupuncture, Tai Chi, Yoga and NutritionDoor to Door TransportationRequirements:Board Certified/Board Eligible in: FM, IM or Geriatric MedicineOpen to Residents and FellowsOpen to Visa Candidates For more information contact: Stephen Kanfer 954 _ 263 _5115

Job Description & Requirements Rhinology and Skull Base Surgeon StartDate: ASAP Pay Rate: $350000.00
- $450000.00 Tulane University, one of the most recognized centers for medical education, seeks a Rhinology and Skull Base Surgeon to join their growing Otolaryngology faculty.

Working in a true academic setting, the incoming physician will develop a Rhinology and Skull Base Division to provide the foundation for outstanding clinical care and resident education.

Candidates should be fellowship-trained in Rhinology or have relevant experience.

About Tulane University Tulane University School of Medicine is a highly respected institution and a vibrant center for education, research, and public service.

Tulane is the 15th-oldest medical school in the US and the second oldest in the Deep South.

Located in New Orleans, its Otolaryngology Departments are an essential resource for providing otolaryngology care to both public and private patients.

The school's downtown campus and its affiliations with the Ochsner Clinic, MCLNO, Touro Infirmary, and the Veterans Administration Hospital provide excellent patient care and a great educational experience for residents.

Opportunity Highlights Genuine academic position with multiple avenues for professional growth and development, all while maintaining a healthy work-life balance Provide comprehensive general otolaryngology and rhinology care in an integrated clinic in a modern suburban setting Opportunity for leadership of Rhinology and Skull Base Division Work with one of the oldest otolaryngology residency programs in the United States, dating back to 1916
- fully accredited and based in the heart of the uniquely historic city of New Orleans, Louisiana Find convenient, centrally located housing in New Orleans with commute times typically less than 15 minutes Tulane University is consistently ranked a Best College ( US News ) Community Information New Orleans, LA, is an iconic Southern city with vibrant music, diverse cuisine, beautiful architecture, Cajun and Creole cultural influences, and the legendary Mardi Gras celebration.

Residents of the Big Easy are infused with a resilient and welcoming spirit that celebrates eccentricity.

US News ranks New Orleans as a Best US City to Live in and a Best US City to Retire.

Renowned for its rich cultural heritage and known as the birthplace of jazz Countless festivals and celebrations, including world-renowned Mardi Gras Enjoy a food lover's paradise with dishes like gumbo, jambalaya, beignets, and po'boys From jazz and blues to brass bands and funk, you can find incredible performances in various venues across the city, particularly in the famous French Quarter Colorful, ornate buildings, ironwork balconies, and charming streets create a unique and picturesque setting Surrounded by natural beauty, with the Mississippi River running through the city and the nearby swamps and bayous TripAdvisor names New Orleans a top US food destination in 2023 Best Big City in the US ( Conde Nast Traveler , 2022) Named the No.

2 city in the US by Travel + Leisure , 2020 Tulane University School of Medicine (TUSOM) values diversity.

Tulane defines diversity broadly to include: persons of color, members of the LGBTQIA community, members of diverse ethnic groups, including those typically underrepresented in medicine, members of economically disadvantaged groups, and any others who bring a different perspective to the learning environment.

The school of medicine believes in a rich educational experience for all students through the infusion of cultural competency, sensitivity, and attentiveness.

Additionally, the school of medicine values the sum total of ideals and perspectives of all individuals engaged in and connected to the educational process.

? Facility Location The festivals, the restaurants and the night life are a few of the main attractions in New Orleans, and theres always the French Quarter, established by the French in 1718, that is a must go place.

Bourbon Street is where the upscale lounges and historic restaurants and jazz clubs are to be found.

No wonder the first opera in North America was performed in New Orleans! Job Benefits About the Company At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.

Otolaryngology, Otolaryngologist, Ent Physician, Ent, Ear, Nose, Throat, Physician, Healthcare, Health Care, Patient Care, Hospital, Medical, Doctor, Md

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

• Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
• Align service models to account segments and growth opportunities to optimize customer engagement.
• Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
• Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
• Develop business cases to integrate or invest in technologies that support customer scale.
• Coordinate cross-functional collaboration to enhance the post-sale customer journey.
• Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

• Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
• Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
• Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
• Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
• Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
• Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

• Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
• Analyze capacity and align resources to support team and individual goals.
• Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
4. 3+ years of people management experience required.
5. Previous experience managing customers in a healthcare-related context preferred.
6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
8. Strong external presence to communicate with customers and stakeholders.
9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Tulsa, OK area on Thursday, April 9, 2026.

Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 15901 E Skelly Drive, Floor 1 Tulsa, OK 74116 Date: Thursday, April 9, 2026 Time: 10:00am
- 3:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment.

Walk-ins are welcome! Note: This hybrid position reports to our 15901 E Skelly Drive, Tulsa, OK 74116 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly.

If selected, you must be able to report to this location.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency: Our Premier Service Consultants earn $17.76
- $21.02 hourly commissions if all sales goals are met.

With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales and service, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.

Identify upselling opportunities and close deals to reach your sales and commissions targets.

Accurately resolve issues related to service, billing, payments, and collections.

Explain bills and product features clearly.

Troubleshoot basic problems and seek higher support if needed.

Build customer confidence and loyalty by resolving issues.

Support various customer inquiries, including technical issues.

Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

Paid training to set you up for success.

Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).

AT&T will provide the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you’ll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).

You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.

You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.

If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you! Your future is calling.

Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Tulsa, Oklahoma It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job Title: Software Trainer (Hybrid)

Location: North Wilkesboro, NC (50% Travel Required)

Job Type: Full-time

About the Role:

We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.

Key Responsibilities:

•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)

•Customize training plans based on practice needs, user roles, and software configuration

•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A

•Maintain a deep understanding of product functionality, updates, and best practices

•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets

•Troubleshoot common user errors and guide users to solutions during sessions

•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction

•Gather and relay customer feedback to help shape product enhancements and training improvements

Qualifications:

•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding

•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)

•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)

•Ability and willingness to travel up to 50%

•Experience delivering software training

•High attention to detail and customer-centric mindset

•Tech-savvy with the ability to quickly learn new tools and features

Additional Qualifications:

•Experience working with remote or hybrid teams

•Instructional design or adult learning content development

•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months