Information Technology Jobs in Burbank, CA

We are seeking a highly analytical and business-savvy Front-Facing Data Analyst to serve as

the bridge between our data science team and external stakeholders. This role combines strong technical data skills with client communication, strategic insight, and performance optimization expertise.

The ideal candidate is comfortable analyzing complex datasets, translating findings into actionable insights, and presenting results directly to clients, partners, and executive teams.

Key Responsibilities:

Client & Stakeholder Engagement

• Serve as the primary analytics point of contact for clients
• Present performance reports, dashboards, and model insights
• Translate complex statistical results into clear business recommendations
• Participate in strategy calls

Data Analysis & Reporting

• Analyze large datasets to identify trends, risks, and opportunities
• Build and maintain dashboards (Tableau, Power BI, Looker, etc.)
• Monitor KPIs such as approval rates, conversion, fraud indicators, and portfolio performance
• Segment performance by channel, risk tier, geography, or campaign
• Perform root cause analysis on performance shifts

Modeling & Optimization Support

• Work alongside data scientists to interpret model outputs
• Conduct A/B testing and performance experiments
• Identify segments with low performance and recommend optimization strategies
• Validate model deployment performance in production environments

Cross-Functional Collaboration

• Coordinate with underwriting, marketing, risk, and engineering teams
• Assist in translating business requirements into analytical frameworks
• Support compliance and reporting needs where applicable

Required Qualifications

• Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, or related
• field
• 2–5+ years of experience in data analytics, preferably in fintech or lending
• Strong proficiency in SQL
• Experience with R or Python
• Experience with BI tools (Tableau, Looker, etc.)
• Excellent communication and presentation skills
• Ability to explain technical concepts to non-technical audiences

Preferred Qualifications

• Experience with underwriting analytics or credit risk modeling
• Familiarity with interpretable ML models (scorecards, gradient boosting, etc.)
• Knowledge of fraud detection metrics
• Experience working in a client-facing or consulting environment

Core Competencies

• Strong analytical thinking
• Business acumen
• Executive-level communication
• Detail-oriented but able to see big picture
• Proactive problem-solving mindset

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

About the Job:

We are seeking a highly skilled and talented Senior Animator to create stunning and realistic animations for our upcoming sports game. The ideal candidate is someone who is passionate and self-motivated, able to assess and articulate in-game animation systems, and possessing a great understanding of animation approaches and aesthetics.

You’ll Work On:

• Execute high level animations
• Execute in-game animations, including UE5 implementation
• Review animation elements and provide feedback when required
• Ensure animations align with project standards and align with the overall visual style of the game
• Collaborate with other disciplines on project features and development arcs
• Contribute to a positive and collaborative team environment

Requirements:

• 5+ years of professional experience
• Proven experience shipping high-performance console and/or PC titles
• Strong technical knowledge
• Experience with Maya, Motion Builder, UE5
• Experience with motion capture 
• Strong understanding of animation principals and approaches
• Experience collaborating with technical teams and developing/refining animation systems in UE5
• Strong portfolio demonstrating significant experience creating high quality, appealing game animation
• Experience with both in-game animation and cinematic presentation animation
• Strong communication skills and the ability to collaborate with various departments and disciplines
• Ability to work under pressure and meet tight deadlines

Pluses:

• Experience on sports titles
• Appreciation of sports and sports games
• Experience mentoring animators
• Experience with Shotgrid, Jira, similar production tracking software 
• Experience with real-time broadcast presentation

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We are seeking a highly skilled Technical Game Designer to design, implement, and iterate core game systems that define how our AAA European football video game feels, behaves, and engages players — across gameplay, modes, progression, and meta structures. You’ll work hands-on within Unreal Engine (Blueprints and scripting) to prototype, tune, and ship systems while bridging the gap between creative design vision and engineering execution.

In this role, you’ll collaborate closely with designers, engineers, animators, UX, and production to ensure our football systems, from player mechanics to match-level logic, are robust, reusable, well-documented, and optimized for performance.

** All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 3+ years of professional game design or technical design experience.
• Including work on at least one shipped title (AAA or high-quality).

What You'll Work On:

• Implement gameplay systems using Unreal Engine Blueprints and gameplay scripting, ensuring fidelity, performance, and scalability across content.
• Prototype new systems and features rapidly in editor and iterate based on feedback from design reviews and playtests.
• Collaborate with engineering to define architecture, data flow, and scripting standards for game systems.
• Tune system behavior for balance, player experience, and performance, using telemetry and designer instinct.
• Work with multidisciplinary teams (AI, animation, UX, economy, live ops) to ensure game systems integrate cleanly across features.
• Write clear documentation including design specs, variable definitions, use cases, and technical expectations.
• Debug gameplay logic and support QA in identifying issues, performance bottlenecks, and systemic edge cases.
• Support ongoing game content updates, seasonal content pipelines, and live tuning processes.

Requirements:

• Hands-on experience with Unreal Engine 5 workflows, including Blueprints and gameplay scripting.
• Strong understanding of gameplay systems design, including mechanics, progression logic, and modular systems.
• Ability to implement, test, and optimize systems in engine with iterative prototyping.
• Ability to work collaboratively with programmers and other designers to deliver system features.
• Solid documentation and communication skills, articulating design intent and technical constraints.
• Passion for football (soccer) games and understanding of how systems support player engagement.

Bonus Points:

• Experience working on sports titles or competitive multiplayer games.
• Familiarity with networked gameplay replication, gameplay abilities, and data-driven systems.
• Experience with Unreal Engine C++ integration, data asset workflows, and gameplay scripting conventions.
• Ability to leverage player data and analytics to refine systems over time.
• Experience designing systems for live content cadence, progression balance, and seasonal features.

What We Offer:

• Opportunity to influence core systems in a major AAA football game and work on cutting-edge features.
• Cross-discipline collaboration with designers, engineers, and live operations teams.
• Competitive compensation, and benefits.
• Career growth opportunities into Senior or Lead Technical Design positions.

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We’re looking for a Game Designer - Live Ops to help drive the design and execution of dynamic live content, events, and engagement systems for our AAA European football video game built in Unreal Engine 5. You’ll work closely with cross-discipline teams to launch compelling in-game experiences that boost engagement, retention, and long-term player satisfaction.

This role is ideal for a designer who enjoys balancing creative live events with data-informed iteration and thrives in a collaborative environment focused on continuous live service excellence.

** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 2+ years of professional experience in game design, including live ops, event design, or related fields.
• At least 1 shipped AAA title, bonus points for sports titles.

What You'll Work On:

• Design and implement live events, campaigns, challenges, missions, and thematic content that drive player engagement and retention.
• Configure and tune live ops content within tools and pipelines, supporting seamless integration with core gameplay and progression systems.
• Collaborate with designers, engineers, production, analytics, and monetization teams to launch live updates and seasonal content.
• Iterate live content based on player data and analytics to improve experiences and achieve KPIs (e.g., engagement, retention, revenue).
• Ensure live ops initiatives are aligned with the game’s economy, progression, UX, and overall design vision.
• Write clear, structured design documentation and communicate your ideas effectively to stakeholders.
• Participate in the live ops lifecycle from concept to post-launch tuning and optimization.

Requirements:

• Experience designing live events, content updates, or engagement features for live games (AAA or live service preferred).
• Strong understanding of player engagement loops, live content pacing, and retention strategies.
• Ability to collaborate closely with cross-functional teams and adapt to evolving live game demands.
• Comfortable working with analytics and using data to inform design iterations and improvements.
• Excellent communication skills, both written and verbal, to articulate live ops design and rationale.
• Passion for football games and understanding of how live content supports player excitement and longevity.

Bonus Points:

• Experience with live servicing in a live service or free-to-play game context.
• Familiarity with Unreal Engine 5 workflows and how design connects to content pipelines.
• Experience integrating live ops features with economy systems, progression, and monetization.
• Basic experience with tools such as spreadsheets, analytics dashboards, and event scheduling systems.

What We Offer:

• A role on a globally anticipated AAA European football title with long-term live support.
• Opportunity to collaborate with experienced designers, engineers, and live ops specialists.
• Competitive salary and benefits.
• Growth and development opportunities into senior live ops or systems design positions.

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We are looking for a talented Game Designer to help design and implement engaging game modes for a AAA European football video game built in Unreal Engine. You’ll contribute to the design and tuning of gameplay systems that shape how players experience match modes, progression structures, competitive features, and seasonal content.

You will collaborate with designers across systems, live ops, economy, UX, and engineering to ensure game modes are intuitive, fun, and deeply connected to football culture and player motivations.

** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 2–5 years of professional game design experience on shipped titles.
• At least 1 shipped AAA title, bonus points for sports titles.

What You'll Work On:

• Work with lead designers to design, prototype, and tune game mode mechanics, rulesets, and progression structures that deliver compelling player experiences.
• Use Unreal Engine tools (Blueprints and gameplay scripting) to prototype and test gameplay features inside the engine.
• Collaborate with cross-discipline partners (engineering, UX, animation, economy) to implement and polish game mode features.
• Contribute to documentation including design specs, tuning notes, and mode rule definitions.
• Participate in playtests and use feedback and player telemetry to evolve and balance systems.
• Maintain knowledge of contemporary football titles and player expectations to inform mode design.
• Support iteration throughout development, balancing mode depth with accessibility and replayability.

Requirements:

• Familiarity with Unreal Engine 5 workflows, including Blueprints and gameplay implementation.
• Strong understanding of game mode design, progression loops, and player engagement systems.
• Excellent communication skills and ability to collaborate with programmers and other designers.
• Passion for football (soccer) games and appreciation of how different game modes drive engagement.

Bonus Points:

• Experience designing online or competitive game modes, progression systems, or live features.
• Comfortable working with data and telemetry to drive design decisions.
• Familiarity with football culture, leagues, progression expectations, and live content pacing.
• Experience with prototyping tools or scripting languages beyond Blueprints.
• Experience contributing to documentation and tuning spreadsheets.

What We Offer:

• A chance to define cutting-edge football game modes at a AAA level.
• Collaboration with an experienced team across design, UX, engineering, and live ops.
• Competitive salary, and benefits.
• Opportunity for professional growth into senior design roles.

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We’re seeking a seasoned Senior Game Designer - Game Systems to drive the design and implementation of advanced gameplay systems for a next-generation AAA European football video game built in Unreal Engine 5. You will conceptualize, prototype, tune, and polish interconnected systems that define how the game feels and plays across gameplay mechanics, progression, meta features, and player engagement loops.

You’ll work closely with engineers, animators, AI designers, UX, and production to ensure systems are robust, performant, and deeply aligned with the total football experience. This role requires strong systems thinking, Unreal Engine proficiency, and a passion for football that shows in both design insight and execution.

** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 5+ years of professional game design experience, with meaningful ownership of gameplay or systems features on shipped titles.
• At least 2 shipped AAA titles, bonus points for sports titles.

What You'll Work On:

• Design and own complex game systems such as player mechanics, controls, progression loops, mode rules, match logic, meta interactions, and balancing frameworks.
• Prototype and iterate features using Unreal Engine 5 (Blueprints; C++ exposure a plus) to explore, validate, and polish systems.
• Collaborate with engineering to define technical requirements and implementation plans, ensuring your designs are feasible and maintainable in UE5.
• Partner with AI and animation teams to integrate systems with player behavior, character movement, and tactical responses.
• Tune systems using playtest feedback and telemetry data to achieve engaging and fair gameplay across modes.
• Deliver detailed design documentation, system diagrams, and tuning guidelines for cross-discipline reference.
• Work closely with UX and live ops to surface system states and progression in ways that feel intuitive to players.
• Mentor and guide other designers in systems methodology and UE5 workflows.

Requirements:

• Proven experience in designing and tuning interconnected game systems (Progression, balancing, meta loops, etc.).
• Hands-on proficiency with Unreal Engine 5 workflows, particularly Blueprints, and familiarity with scripting/design implementation.
• Strong analytical mindset—comfortable analyzing player behavior, balancing large systems, and iterating based on data and playtests.
• Deep knowledge of football and football games (e.g., understanding of team tactics, player roles, ball mechanics, game flow, and competitive balance).
• Excellent communication skills and experience working with multidisciplinary teams.

Bonus Points:

• Experience on a sports or competitive multiplayer title, especially football/soccer games.
• Exposure to C++ within Unreal Engine and ability to collaborate closely with engineers on technical design solutions.
• Familiarity with live service design, seasonal content, or event-driven progression systems.
• Experience using analytics tools or telemetry to inform and refine design decisions.
• Prior mentoring or team leadership roles within design.

What We Offer:

• Opportunity to shape the core systems behind a next-generation AAA European football franchise.
• Highly collaborative environment with top designers, programmers, animators, and technical teams.
• Competitive compensation, and benefits.
• Career growth into leadership or cross-discipline strategic design roles.

Location: Hybrid: Los Angeles, Remote: Pacific Time Zone

Department: Game Design

Employment Type: Full-time

About the Role:

Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.

We are seeking a Game Designer - Economy to help design and balance the in-game economy for our AAA European football title developed in Unreal Engine 5. You’ll work on systems that define how players earn, spend, and progress through the game, ensuring a fun, fair, and engaging progression experience that supports long-term player engagement and economic health. Your work will influence reward structures, currency flows, seasonal content, and player motivation loops that keep players invested in the game.

** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **

Experience:

• 2+ years of experience in game design, including roles focused on economy, progression, or balancing systems (AAA or live service experience preferred).
• At least 1 shipped AAA title preferred, bonus points for sports titles.

What You'll Work On:

• Design and balance in-game economies, including player earnings, currency flows, reward pacing, and progression structures that align with game vision and player expectations.
• Build and maintain models, spreadsheets, and simulations to represent economic flows and outcomes, helping to inform design decisions and tuning.
• Collaborate with game designers, live ops teams, and engineers to ensure economy systems integrate smoothly with gameplay mechanics, progression, and live content updates.
• Analyze economic data, player behavior, and KPIs to identify friction points, balance issues, or opportunities for improvement.
• Contribute to defining reward structures, progression loops, and player incentives that support both engagement and retention.
• Create clear documentation for economy systems, assumptions, design decisions, and tuning rationale for implementation by development teams.
• Participate in playtests and iterate designs based on feedback and performance metrics.

Requirements:

• Strong analytical and modeling skills, including comfort with spreadsheets and economic simulations.
• Understanding of reward loops, progression pacing, and player motivation models for modern games.
• Ability to communicate concepts and design rationale clearly in both written and verbal form.
• 
  
• Passion for football games and knowledge of how progression and economy should support meaningful, long-term player engagement.

Bonus Points:

• Experience working with or in Unreal Engine 5 workflows or tools (data assets, config systems, scripting).
• Familiarity with live service economies, seasonal content, or ongoing content updates.
• Basic data analysis skills using BI tools (e.g., Looker, Tableau) or analytics dashboards.
• Experience with telemetry or A/B testing to validate tuning decisions.

What We Offer:

• A chance to work on a high-profile AAA football franchise and drive key systems that impact millions of players.
• Close collaboration with top designers, engineers, and live ops experts.
• Competitive salary, and benefits.
• Growth opportunities into senior design or specialized economy roles.

We’re partnering with a fast-growing technology company to find an exceptional Executive Assistant to support two founders. This is a high-impact, high-trust role for a true Executive Assistant who enjoys being deeply embedded, thinking ahead, and making life run seamlessly for senior leaders. This is a fantastic opportunity for a career Executive Assistant who thrives in a fast-paced, founder-driven environment and wants to make a meaningful impact.

Core Responsibilities

• Own executive calendar management, scheduling, and complex meeting coordination
• Act as the front line and filter for executive communications, ensuring priorities are protected and responses are timely
• Drive administrative workflows, timelines, and cross-functional support to keep the business moving forward
• Prepare for meetings end-to-end, including pre-reads, logistics, and post-meeting follow-through to keep action items on track
• Coordinate travel and logistics as needed, anticipating changes and minimizing friction
• Support internal events and jump in on special projects as they arise
• Provide light personal support where needed to keep day-to-day operations running smoothly
• Manage highly confidential information with sound judgment and absolute discretion

What You Bring

• Exceptionally organized by nature — your inbox is under control, tasks don’t slip through the cracks, and your environment (digital and physical) stays streamlined
• Highly detail-focused — you take pride in precision and order, even when no one is checking behind you
• Forward-thinking — you anticipate needs and obstacles before they arise, making your executive’s day run seamlessly
• Documentation-driven — you don’t just execute; you create clear processes so work can be replicated efficiently and consistently
• Systems-oriented — when something isn’t working, you instinctively look for the root cause and improve the workflow
• Calm under pressure — you maintain composure, professionalism, and clear communication during high-stress or fast-changing situations
• Self-directed — you take ownership of responsibilities without needing reminders or follow-ups
• Quick to adapt — you rapidly learn preferences, communication styles, and routines, and record them to ensure continuity
• Trusted and discreet — you demonstrate sound judgment and handle confidential matters with complete professionalism

Required Experience & Skills

• Prior experience supporting a founder or senior executive in a corporate or professional environment
• Strong written and verbal communication skills
• Highly tech-savvy, including comfort leveraging AI and new tools
• Ability to learn systems quickly with minimal training
• Excellent judgment around confidentiality, security, and sensitive information

We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring. California applicants, please view our Privacy Notice here:

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting /home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

A MISSION WORTHY OF A CAREER!

If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. 

USBP is hiring immediately to fill full-time,entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. 

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED. 

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. 

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa

• Buffalo Sector Stations - Wellesley Island

• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde

• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta

• El Centro Sector Stations - El Centro, Indio, Calexico

• Grand Forks Sector Stations - Pembina

• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass

• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren

• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata

• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen

• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente

• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville

• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford

• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox

• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. 

Typical assignments include: 

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following: 

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR 

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR 

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

You qualify for the GL-7 grade level if you possess one of the following: 

Experience: One year of specialized work experience that shows you have the skills necessary to: 

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR 

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position. 

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. 

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military)