Information and Business Systems Manager

Job Title: Information and Business Systems Manager           

Department: IT 

FLSA Status: Exempt  

Salary Level:  $85,000-$110,000  

Reports to:  CFO

At Suburban Manufacturing Group (SMG) we’re proud to be recognized as a Star Tribune’s Top Workplaces winner. This reflects our commitment to building a positive, people-first culture. At SMG, we believe in people, performance, and practical innovation. Join a company that values your time, your skills, and your contributions to building solutions that last.

Lead. Innovate. Transform. 

We’re looking for a builder, a problem-solver, and a strategic thinker who wants to make a real impact. If you thrive on turning technology into a competitive advantage, enjoy leading cross-functional initiatives, and have the drive to push systems (and people) forward, this role is for you.

What You’ll Own

As our Information & Business Systems Manager, you’ll lead and elevate our IT and business systems strategy ensuring our technology supports operational excellence, scalability, and growth.

What Success Looks Like:

·        Own and drive the IT strategy aligned with company objectives and manufacturing needs.

·        Serve as the strategic leader of our Epicor ERP system; configuration, upgrades, integrations, reporting, and roadmap planning (including cloud transition).

·        Lead our internal Epicor user group and champion system optimization across departments.

·        Partner with Operations, Finance, Supply Chain, Engineering, and Sales to lead impactful technology and process improvements.

·        Evaluate and implement tools that improve data visibility, user experience, and efficiency.

·        Ensure IT systems are secure, reliable, and optimized; managing vendors and internal resources effectively.

·        Lead cybersecurity efforts and protect company data with proactive risk management.

·        Manage IT budgets and forecasting with a strong ROI mindset.

·        Stay ahead of technology trends and bring forward bold, practical ideas.

·        Step in for complex system issues while ensuring smooth day-to-day support.

You bring:

·        A Bachelor’s degree in IT, Computer Science, or related field

·        3+ years of progressive IT experience (manufacturing preferred)

·        Epicor/Kinetic experience strongly preferred

·        Strong background in enterprise systems, cloud computing, and cybersecurity

·        Experience managing budgets, vendors, and cross-functional projects

·        A proven ability to translate business challenges into tech solutions

Beyond technical qualifications, you are:

·        Ambitious and driven: you take ownership and deliver results

·        Curious: you question the status quo and seek better ways

·        Confident and collaborative: you build relationships across teams

·        Strategic but practical: you think big and implement effectively

Suburban offers a variety of other benefits for full-time team members. These include:

• Health, Dental, and Vision insurance coverage for yourself and/or dependents. We provide three health insurance options from which to choose, eligible the 1st of the month following 30 days of employment.
• Every employee is eligible to receive up to $25,000 of Life Insurance and $25,000 of Accidental Death and Dismemberment insurance, Long-Term Disability Insurance, paid holidays, and paid bereavement leave – at no cost to the employee.
• Suburban’s 401(k) plan provides eligible employee’s pre-tax deferral contributions and after-tax Roth contributions. In addition, the company provides matching funds per pay period and other contributions, subject to allocation and vesting requirements, in accordance with the Summary Plan Description.
• SMG offers a wide variety of customizable benefits plans including supplemental insurance, pre-paid legal, identity theft protection, hospitalization, and critical illness coverage.

Our Core Values

We look for leaders who embody:

·        Curiosity – Always exploring, learning, and improving.

·        Can-Do Attitude – Agile, creative, and proactive in the face of change.

·        Commitment – Fully engaged in supporting our team and customers.

·        Craftsmanship – Passionate about delivering excellence.

·        Collaboration – Success is shared and team-driven.

Technology is a critical driver of our growth and operational excellence. This role goes beyond maintaining existing systems, it is about designing and implementing solutions that enhance performance, enable collaboration, and support long-term business success.

This position offers the opportunity to contribute strategically, influence technology initiatives, and make a meaningful impact on Suburban Manufacturing’s future.