Information Technology Jobs in Bryan Tx Flexible

SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe.

But maybe you're looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities.

Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible.

Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S.

Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.

Relocation may be required.

U.S.

Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits: Salary for newly appointed law enforcement Border Patrol Agents varies from: Base Salary: GL-9/GS-11, $63,148
- $120,145 per year Locality Pay: Varies by duty location.

Overtime Pay: Up to 25% Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.

A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.

This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12.

You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.

The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.

Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities: As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.

Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.

Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.

Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.

Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications: GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.

Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.

Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.

Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.

Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements: Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : After you are hired, you will be detailed to the U.S.

Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses.

Border Patrol work requires the ability to speak and read Spanish, as well as English.

Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S.

Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe.

But maybe you're looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities.

Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible.

Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S.

Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.

Relocation may be required.

U.S.

Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits: Salary for newly appointed law enforcement Border Patrol Agents varies from: Base Salary: GL-9/GS-11, $63,148
- $120,145 per year Locality Pay: Varies by duty location.

Overtime Pay: Up to 25% Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.

A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.

This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12.

You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.

The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.

Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities: As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.

Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.

Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.

Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.

Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications: GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.

Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.

Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.

Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.

Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements: Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : After you are hired, you will be detailed to the U.S.

Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses.

Border Patrol work requires the ability to speak and read Spanish, as well as English.

Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S.

Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

We're on the hunt for curious, motivated individuals to test and review online money-making opportunities featured on FinanceBuzz. If you enjoy discovering new platforms and sharing your experience, this flexible gig could be perfect for you.

Responsibilities:

• Explore and try various side hustle options (cashback sites, survey apps, etc.)

• Document and report your experience with each platform

• Track potential earnings and ease of use

• Share insights to help improve user recommendations

Requirements:

• Basic tech skills and a stable internet connection

• Comfortable navigating apps and websites

• Ability to work independently

• No prior experience required

Benefits:

• Set your own schedule – work anytime, from anywhere

• Try real ways to earn money online

• Get paid to share honest feedback

• Ideal for side-income seekers, students, or remote workers

Start exploring side hustle opportunities here.

We’re offering a role for someone who wants to lead their own side-income project in their spare time. You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run them like mini projects.

You’ll get curated content to guide your decisions. The goal is to find manageable, sustainable income streams that don’t interfere with your full-time role.

Responsibilities:

• Evaluate side-hustle options and pick those you believe you can execute

• Plan and carry out your selected projects or tasks

• Track metrics—time invested, return, conversion rates

• Refine your focus toward the best-performing hustles

Requirements:

• Employed full time or committed to another primary role

• Basic skills for remote work (internet, device)

• Project mindset: set goals, measure outcomes, adjust

• Persistence and consistency

Strong Traits:

• Analytical

• Willing to adapt

• Growth-oriented

Benefits:

• No fixed schedule

• Remote and flexible

• Ability to scale your side work over time

• Tools and guidance included

This position is for individuals who want to develop a side income stream while still working full time. You will test different small-scale remote opportunities, learn what works, and grow what produces results.

You’ll use the resources provided to guide you, but your path is self-driven. Over time, you might focus more on the hustles that bring the highest returns.

Responsibilities:

• Review and apply different side-hustle ideas tailored for people with full jobs

• Execute tasks, manage projects or gigs you select

• Keep a simple record of your time vs. earnings

• Iterate and improve your approach as you go

Requirements:

• Stable full-time job or core commitment

• Access to internet and device for remote work

• Willingness to test ideas and adapt

• Organization, follow-through, and consistency

Bonus Skills:

• Ability to analyze which hustles are viable

• Comfort with trial and error

• Some prior side-gig experience (but not required)

Benefits:

• Fully remote

• Flexible hours

• Potential to grow side income steadily

• No micromanagement

Sr. Product Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.

RESPONSIBILITIES:

Portfolio Analysis & Market Assessment

• Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
• Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
• In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
• Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
• Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
• Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.

Industry Analysis

• Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
• Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
• Produce analytical and product-focused presentations for both internal and external audiences.

• Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
• Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.
  

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
2. 7+ years of health care-focused experience in new product development and/or health care data industry.
3. 5+ years of demonstrated experience supporting strategic growth initiatives.
4. Strong business acumen to develop and communicate recommendations to leadership.
5. Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
6. Familiarity with emerging technologies and solutions.
7. Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
8. Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
9. Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
10. Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
11. Some travel involved.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

• Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
• Align service models to account segments and growth opportunities to optimize customer engagement.
• Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
• Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
• Develop business cases to integrate or invest in technologies that support customer scale.
• Coordinate cross-functional collaboration to enhance the post-sale customer journey.
• Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

• Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
• Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
• Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
• Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
• Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
• Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

• Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
• Analyze capacity and align resources to support team and individual goals.
• Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
4. 3+ years of people management experience required.
5. Previous experience managing customers in a healthcare-related context preferred.
6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
8. Strong external presence to communicate with customers and stakeholders.
9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Tulsa, OK area on Thursday, April 9, 2026.

Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 15901 E Skelly Drive, Floor 1 Tulsa, OK 74116 Date: Thursday, April 9, 2026 Time: 10:00am
- 3:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment.

Walk-ins are welcome! Note: This hybrid position reports to our 15901 E Skelly Drive, Tulsa, OK 74116 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly.

If selected, you must be able to report to this location.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency: Our Premier Service Consultants earn $17.76
- $21.02 hourly commissions if all sales goals are met.

With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales and service, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.

Identify upselling opportunities and close deals to reach your sales and commissions targets.

Accurately resolve issues related to service, billing, payments, and collections.

Explain bills and product features clearly.

Troubleshoot basic problems and seek higher support if needed.

Build customer confidence and loyalty by resolving issues.

Support various customer inquiries, including technical issues.

Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

Paid training to set you up for success.

Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).

AT&T will provide the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you’ll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).

You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.

You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.

If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you! Your future is calling.

Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Tulsa, Oklahoma It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.