Information Technology Jobs in Brooklyn, OH

We are seeking a senior Project Engineer III to join a leading heavy industrial engineering firm at the forefront of modular power generation solutions supporting next-generation digital infrastructure. This is a high-impact technical leadership role for an experienced boiler and steam generation engineer ready to apply their expertise to one of the fastest-growing sectors in energy — dedicated power generation for large-scale data center campuses.

What You'll Do

Serve as the primary technical liaison between internal teams, customers, A/E firms, vendors, sublet engineers, fabricators, and site erectors. Lead technical discussions during customer project meetings, manage engineering change control, monitor man-hour expenditures, and coordinate resolution of engineering errors and field issues through construction and commissioning of boiler and steam generation systems.

You'll own scope, cost, and schedule compliance on large and complex projects — including joint ventures, consortium arrangements, and extended-scope engagements — while mentoring junior project engineers and supporting continuous process improvement.

Why This Role

• Work on cutting-edge modular power generation programs purpose-built for hyperscale data center clients
• High-visibility program with direct executive exposure and real growth trajectory
• Be part of the energy solution to one of the defining infrastructure challenges of our time — powering AI and digital infrastructure at scale

What We're Looking For

• BS in Engineering or Engineering Technology required
• 12–15 years of relevant engineering experience in boiler systems, steam generation, or fired equipment
• Direct hands-on experience with boiler design, specification, procurement, or commissioning
• ASME code knowledge (Section I, Section VIII) strongly preferred
• Strong multi-discipline engineering coordination background
• Proven experience interfacing directly with customers, A/E firms, and vendors in a technical capacity
• Full project lifecycle exposure: engineering through procurement, manufacturing, construction, and commissioning
• Experience managing scope, cost, and schedule on complex projects
• PE license desirable
• HRSG, pressure vessel, or thermal systems experience a plus
• Joint venture or consortium project experience a plus
• Data center, mission critical, or rapidly deployed power generation experience a plus
• Strong interpersonal and communication skills — this role is highly customer-facing

Position Summary

The Director of First Impressions is the welcoming face and voice of our firm. This role is responsible for creating an exceptionally positive, professional, and memorable first impression for every client, visitor, and caller. From the moment someone walks through our doors or picks up the phone, the Director of First Impressions sets the tone for the SEIA experience, one that is warm, polished, and client-centric.

This role oversees front-desk operations and provides broad administrative and office support as needed. The Director of First Impressions consistently upholds the highest standards of professionalism, ethics, confidentiality, and regulatory compliance, and models those standards in all interactions with clients, advisors, associates, and staff.

Work Schedule: Monday–Thursday, 8:30 am–4:30 pm; Friday, 8:30 am–1:00 pm

KEY RESPONSIBILITIES

Client & Visitor Experience

• Serve as a brand ambassador for SEIA through professional appearance, demeanor, and attitude
• Greet all visitors with genuine warmth, natural enthusiasm, and consistent eye contact
• Ensure accurate name pronunciation and greet visitors by name whenever possible
• Ask thoughtful questions that demonstrate sincere interest and familiarity with each visitor
• Create a welcoming environment that makes every client feel valued and at ease
• Offer hospitality services, including hanging coats and offering beverages (water, coffee, tea, soft drinks)
• Notify appropriate staff of client arrivals promptly and professionally

Telephone & Communication

• Answer incoming calls with a welcoming tone and voice inflection that conveys priority and care
• Maintain an upbeat, positive, and solution-oriented demeanor on every call
• Monitor and manage the general voicemail inbox and route messages appropriately

Office & Front Desk Operations

• Set the standard for professionalism and service excellence across the office
• Sort and distribute incoming U.S. mail
• Coordinate UPS shipments and operate shipping software
• Monitor, order, and restock office, facility, and equipment supplies
• Coordinate scheduling, setup, and upkeep of conference rooms
• Maintain cleanliness and organization of common areas and kitchen spaces

Administrative & Team Support

• Provide administrative support to staff and advisors as needed
• Assist with office-wide initiatives and special administrative projects
• Coordinate ordering and delivery of office services
• Support the planning and execution of client and internal office events

Professional Standards

• Consistently adhere to firm policies, legal and regulatory requirements, and ethical standards
• Interact with all clients, staff, associates, and advisors with professionalism, respect, and discretion
• Demonstrate initiative, attentiveness, and a proactive approach to anticipating needs

QUALIFICATIONS

• Strong verbal and written communication skills with attention to detail
• Warm, friendly, and professional attitude
• Excellent interpersonal, organizational, and customer service skills
• Ability to multitask and manage front-office responsibilities effectively
• Proficiency with Microsoft Word, Outlook, Excel, and OneDrive; comfortable using office technology
• High school diploma or equivalent; prior administrative or customer service experience preferred

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Global Controller

Location: United States; Remote, EST working hours (hybrid if near Cleveland, OH or Atlanta, GA office)

Experience: Director

Job Function: Accounting & Finance

Employment Type: Full-Time

Industry: Computer and Network Security

About the position

The Global Controller is a leader and operator who will report directly to the Chief Accounting Officer (CAO). As the Global Controller for the consolidated company, the position will oversee & influence accounting operations and directly supports the CAO, CFO & other executive/leadership teams. This role is an integral part of our operations as it will oversee daily financial operations including accounting, treasury, and management reporting. The role requires proven industry experience as an accountant, preferably in a senior role, as well as management experience in order to delegate and grow the team. As a strong communicator and skilled financial analyst, the goal is to assist streamlining closing cycles, procurement, payroll, and financial reporting as well as produce thorough financial status reports for senior management to help drive strategy, improve our operational efficiency, and aid in our continued growth.

Applicants must hold U.S (United States) citizen or U.S. permanent resident status.

Job Responsibilities

• 
  
• Direct all aspects of consolidated global financial reporting, ensuring seamless integration of international subsidiaries while maintaining accuracy in financial statements
  
• Accountable for ensuring consistent compliance of corporate accounting principles and procedures in full compliance with US GAAP and coordinate with local accountants on local reporting requirements (e.g. IFRS)
  
• Act as a strategic partner to the CAO and exec team by analyzing financial performance, identifying trends/variances, and providing data-driven assumptions to inform budgeting and forecasting
  
• Lead the relationship with external auditors to ensure the timely and successful completion of annual audits and regulatory filings globally
  
• In partnership with tax department, manage global tax accounting and transfer pricing
  
• Manage and drive efficient monthly and quarterly close cycles by leveraging & evaluating existing tooling as well as support innovation by adopting AI, new advanced tooling, and automation to enhance speed and accuracy
  
• Design, monitor, and enforce an internal control environment to protect global assets and ensure organizational integrity
  
• Maintain organizational readiness for potential M&A and capital market events by maintaining an 'audit-ready' environment and leading the technical purchase accounting / operational integration of new entities
  
• Build and foster a strong team culture as we scale and delegate further functions & specialization as well as provide training, mentorship, feedback, and coaching to the accounting teams and direct reports
  
• Collaborate with cross-functional teams to support business initiatives and drive financial efficiency.
  

Minimum Qualifications, Education, and Skills

• 
  
• 10+ years of experience in senior accounting/finance leadership roles
  
• Bachelor's Degree in Finance, Accounting or Economics (CPA preferred)
  
• Proven track record managing multi-entity consolidations, timely close cycles, audits, transfer pricing, financial controls and international compliance across US GAAP, IFRS, and local GAAPs
  
• Familiarity with Software-as-a-Service (SaaS) or subscription-based revenue recognition and financial reporting
  
• Strong interpersonal skills for managing relationships with execs, auditors, banking partners, and external stakeholders
  
• Ability to manage, coach, and lead teams, ensuring alignment between accounting and the broader business
  
• A significant plus is proficiency with NetSuite, FloQast, and Salesforce and experience leveraging AI tooling for process automation and optimization
  

Travel Requirements
Up to 5% travel required

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Field & Channel Marketing Manager, West & APAC

Location: United States; Remote or Canada

Experience: Mid-Senior Level

Job Function: Marketing

Employment Type: Full-time

Industry: Computer & Network Security

The Field & Channel Marketing Manager, West/APAC is a key member of the global marketing team, reporting directly to the Manager, Field & Channel Marketing, Americas. You will be a key leader in driving the success of our field and channel marketing efforts. You will collaborate with cross-functional teams to develop and execute targeted and comprehensive marketing plans, build and maintain strong partner relationships, manage events, and drive demand generation and pipeline acceleration. Your role will be crucial in measuring the effectiveness of marketing efforts and ensuring alignment with company goals and partner objectives.

• 
  
• Work closely with Enterprise Sales and Channel Account Managers to deliver programs that contribute to opportunity creation and pipeline acceleration at a rep, team, and regional level.
  
• Work closely with other functions in marketing, e.g., Product Marketing, Brand, and Digital, to bring together exciting content for all campaigns and events.
  
• Strategic Planning: Develop and execute comprehensive field and channel marketing plans that align with company goals and partner objectives.
  
• Partner Relationship Management: Cultivate and maintain strong relationships with key partners to drive joint marketing initiatives and ensure partner enablement.
  
• Campaign Development: Working with the Campaign's team to execute marketing campaigns tailored to channel partners and local field markets.
  
• Content Creation: Oversee marketing collateral, sales enablement materials, and social assets to support partners and field marketing.
  
• Event Management: Lead planning, production, and execution of partner and field marketing events including events, dinners, meetups, tradeshow, etc. with the purpose of demand generation and pipeline acceleration.
  
• Track: Leverage Salesforce and Domo to manage marketing campaigns and to communicate outcomes.
  
• Report: Demonstrate program success, and quarterly goals, and compile performance reports.
  

• 
  
• 5+ years' experience in Field and Channel Marketing in B2B marketing roles and a track record of working directly with a sales organization, ideally software/SaaS, preferably in a scale-up/challenger environment.
  
• Experience delivering successful strategies for creating demand in the field, with and without partners.
  
• Strong collaboration & negotiation skills, showing the ability to influence without ownership, gaining support and trust across the organization to achieve agreed-upon business outcomes.
  
• Excellent and creative communicator with proven ability to convey complex ideas and data in written, presentation, and spoken formats to a variety of audiences, including sales, customers, prospects, and channel partners.
  
• Outstanding project management skills and the proven ability to manage multiple complex initiatives in parallel.
  
• Metrics-driven with demonstrated analytical skills and the ability to work strategically and tactically.
  
• Excels in a quickly changing environment and can prioritize projects and communicate priorities.
  
• Hands-on experience using Asana, HubSpot, Domo, Salesforce, BrightTALK, or equivalent tools.
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

About Keyfactor

Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Manager, Engineering

Location: United States or Canada; Remote

Experience: Senior/Manager

Employment Type: Full-Time

Industry: Computer and Network Security

Job Summary

Leads a team of engineers, managing day-to-day activities and project goals. Drives technical excellence, supports team development, and ensures successful execution of engineering tasks.

Applicants must hold U.S. citizenship.

Job Responsibilities

• 
  
• Lead and manage a team of engineers, focusing on project execution and team development.
  
• Ensure that engineering work aligns with technical and business requirements.
  
• Oversee project planning, execution, and delivery, managing timelines and resources.
  
• Collaborate with product managers and other teams to drive project success.
  
• Implement and maintain engineering processes and best practices.
  
• Monitor and ensure the quality of engineering deliverables.
  
• Provide guidance and support to team members, fostering their growth.
  
• Address and resolve technical and project-related issues.
  
• Manage resource needs and allocation for engineering projects.
  
• Track and report on project progress and team performance.
  

Minimum Qualifications, Education, and Skills

• 
  
• Bachelor's degree in Computer Science, Engineering, or a related field
  
• 7+ years of experience in software engineering, with at least 3 years in a leadership role.
  
• Excellent managerial and organizational skills, strong decision-making, and resource allocation.
  
• Proficiency in team management, process improvement, and effective communication.
  
• Ability to manage multiple teams, ensure alignment with company goals, and drive performance improvements.
  
• Ability to oversee project execution, collaborate across departments, and ensure timely delivery of high-quality software products.
  
• Comprehensive knowledge of departmental operations, budget management, and strategic planning.
  
• Knowledge of software development life cycle, agile methodologies, and performance optimization.
  

Technical Skills and Experience

• 
  
• Hand-on experience with programming in C/C++ and Go.
  
• Strong background in building scalable software systems for multi-cloud (AWS, Azure) and on-premise environments.
  
• Experience with cryptographic libraries and frameworks.
  
• Experience integrating with external systems using APIs for push-based (webhooks, pub/sub, streaming) and pull-based (polling, REST/RPC/gRPC) data exchange.
  
• Strong knowledge of event-driven and message-oriented architectures, using tools such as Kafka, cloud-native pub/sub systems or similar.
  
• Familiarity with containerization (docker, podman) and orchestration (Kubernetes) for deployment and scaling in distributed environments.
  
• Experience with deep cryptographic object inspection, secure protocol implementation (TLS, PKI, key management), and certificate validation a big plus.
  
• Experience with static analysis tools and techniques, including parsing, bytecode analysis, and vulnerability detection a big plus.
  
• Exposure to endpoint agents, scanning tools, and security integrations a big plus.
  

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special:

• 
  
• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  
• Comprehensive benefit coverage globally.
  
• Generous paid parental leave globally.
  
• Competitive time off globally.
  
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  
• The Keyfactor Alliance Program to support DEIB efforts.
  
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  
• Monthly Talent development and Cross Functional meetings to support professional development.
  
• Regular All Hands meetings - followed by group gatherings.
  

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility.

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect.

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make "it" happen.

Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.

Keyfactor Privacy Notice

Title: IP Operational Specialist (Patent Prosecution Paralegal/Legal Assistant)

FLSA Status: Non-Exempt

Department: Patents

Position Status: Full-Time

Manager (position): Executive Director

Salary Grade/Range: 47,000-70,000K (entry, based on experience)

Location: Cleveland, OH, 3 days in office

Last Updated: March 2026

Position Description

Renner Otto is an intellectual property (IP) law firm located in Cleveland’s Playhouse Square. We’re committed to “Advancing Innovation” because we believe that a great idea can change the world. Our highly skilled and professionally recognized attorneys have focused on protecting those ideas since 1880. We are committed to a world class work environment with very competitive compensation for outstanding work.

We are seeking an IP Operations Specialist who will be responsible for documents and processes relating to patent prosecution. IP Operations Specialists will be expected to perform all job duties with a commitment to providing outstanding value-added service to clients and maintaining an atmosphere of teamwork and continuous improvement. We are accepting applicants on an entry-level basis as well as applicants with experience.

Essential Functions and Duties

The IP Operations Specialists works with attorneys in the overall operations of the firm. Responsibilities include but are not limited to the following:

• Performs daily maintenance and overall operation of patent prosecution, including but not limited to:
• Monitoring tasks on the docket and reminding attorneys/clients as appropriate.
• Processing incoming emails/documents for the purpose of progressing accurate, timely work product
• Drafts documents and letters using proper templates based on firm standard or client-specific instructions
• Manages legal documentation and correspondence in strict confidence
• Integrates new files and records in the client/matter database
• Processes incoming correspondence from clients, foreign associates and intergovernmental agencies worldwide
• Leverages a variety of software and technology to manage work
• Takes on informal leadership roles within the team and work with the Executive Director to identify and implement administrative processes improvements
• Serves as subject matter expert by training and advising less experienced team members. May act as back up for the Lead role if required.

Required Skills

• Communication - Ability to communicate clearly and accurately both verbally and in writing.
• Computer/Technical - Expertise in MS Office products, docketing systems, firm management/e-billing software, etc. Technology savvy with a preference for working digitally
• Organization/Planning - must be able to create schedules, manage multiple priorities and accurately track extensive details.
• Legal knowledge - Knowledge of a variety of legal documentation. Able to independently manage the most complex IP functions. Deep knowledge of patents, trademarks, and intellectual property. 
• Critical Competencies
• Detail Oriented – Shows a high level of care for the quality of the work and the accuracy of detailed information. 
• Flexible – Able to manage multiple priorities and respond quickly/positively to shifting demands and opportunities; ability to work under tight deadlines;
• Learning Agile – Proactively learns new skills, willing/able to learn new technologies, open to feedback and willing to take direction
• Team Oriented – Prefers working in a team environment. Establishes and maintains good working relationships. Willing to help others and share knowledge and expertise.
• Professional – Communicates and behaves in a way that reflects positively on the firm and creates a great client experience.
• Demonstrates discretion – Can be trusted to handle confidential information discreetly.
• Problem Solving – Takes initiative to find ways to do things more simply and effectively

Basic Qualifications

• High School Diploma required. 
• Associates or Bachelor's degree and/or Paralegal certification preferred.
• Demonstrated experience and proficiency in using software technology including Microsoft Word, Outlook, Excel.

Preferred Qualifications

• 5+ years prior experience in a legal assistant/paralegal position in an area of law a high degree of accuracy (e.g. IP, tax, real estate, transactional or environmental law)
• 3 years prior experience in IP.
• 1-2 years docketing experience.
• Demonstrated experience and proficiency in using legal software technology including IP related software
• Familiarity with Anaqua strongly preferred.

JOB DESCRIPTION

Insight Global is seeking a Growth Specialist for our client, a nonprofit technology social enterprise headquartered in Cleveland that has built and now operates America's fastest-growing community-based broadband network. The Growth Specialist will play a key role in expanding access to high-speed home internet across Cleveland by helping new customers subscribe to our client's internet service. This role will focus on high-volume outbound calling, community outreach, and lead follow-up to identify potential subscribers and guide them through the process of signing up for service. The Growth Specialist will work closely with the Customer Experience and Installation teams to ensure customers understand installation requirements and experience a smooth onboarding process. Success in this role will require strong communication skills, persistence, task orientation, and a genuine interest in helping connect Cleveland residents to superior internet service that supports work, education, and daily life.

Responsibilities:

- Contact potential customers from a provided list to introduce our home internet services and schedule installations.

- Conduct high-volume outbound calls to follow up on leads generated from marketing campaigns and community outreach.

- Utilize sales tools such as HubSpot with Serviceability Score (Serviceability Tool) to prioritize high-scoring leads and eliminate those not qualifying.

- Conduct basic market and competitor research to better understand customer needs and position our service as a strong solution.

- Build rapport with potential customers, explain service benefits, and address concerns or objections.

- Guide customers through the process of signing up for our internet service, ensuring they understand installation requirements and what to expect during the installation process.

- Proactively schedule installations and coordinate with internal teams to ensure timely service delivery.

- Address customer concerns to reduce last-minute cancellations and improve conversion rates. - Provide excellent customer service to maintain customer satisfaction and support long-term relationships.

- Meet outreach and subscriber growth targets through direct outreach and follow-up activities.

- Track sales activity, customer interactions, and outcomes in HubSpot and provide regular reports to leadership.

REQUIRED SKILLS AND EXPERIENCE

- Strong phone communication skills and comfort with high-volume outbound calling

- Experience in sales, customer engagement, community outreach, or a related role

- Familiarity with sales tools such as HubSpot or other CRM systems is preferred

- Ability to effectively manage customer relationships and address objections or concerns.

- Self-motivated with a goal-oriented mindset and the ability to work independently.

The Inside Sales Representative is responsible for meeting and exceeding overall sales objectives while ensuring a high level of customer service when promoting TPC products and strategic initiatives.

Responsibilities

• Drive new account generation for the organization through a daily cadence of prospecting and qualification activities.
• Develop undersold locations by identifying new applications and opportunities in a remote selling environment (digital, phone, etc.)
• Execute daily outbound sales calls & manage inbound calls
• Perform product demonstrations effectively over the phone and video
• Create territory / account plans and achieve sales objectives
• Align with internal resources to execute account plans
• Understand end market trends and industry best practices; utilize relevant value propositions to those end markets
• Proficiently sell both standard in-line and custom solutions
• Other duties as assigned

Qualifications

• 2+ years sales experience, preferably in an industrial setting
• Proven track record of meeting and exceeding sales objectives
• Strong communication, organizational and time management skills
• Ability to listen and overcome objections
• Ability to embrace change
• Effective time management and organizational skills
• Bachelor’s degree in business, industrial distribution, engineering/technology or related years’ experience
• Previous industrial sales experience a plus

Working Conditions

• Full-time position with standard office hours.
• Flexibility may be required to support executive schedules, events, or urgent priorities.
• This position is eligible for the hybrid work schedule

• TPC Wire & Cable Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

Superintendent

Independence Construction is looking for a diligent and team focused Superintendent who will be responsible for day-to-day field operations.

What do we believe in?

PEOPLE:

Provide a safe, family-oriented environment. Commitment to integrity. Protect our most valuable assets.

PERFORMANCE:

Always deliver the highest quality. Find solutions. Provide value to our partners.

COMMUNITY:

Positively impact the communities we serve. Give back. Leave the world a better place than we found it.

A typical day looks like:

• Establishing and managing field staffing and support.
• Managing and facilitating all day-to-day activities on the project site.
• Preparing, reviewing, updating and analyzing project schedules on a regular basis with subcontractors, vendors, and project manager; communicating any schedule changes or adjustments to appropriate parties.
• Coordinating subcontractors, suppliers, vendors, and laborers to meet project schedules.
• Developing Site Specific Safety Plans with Safety Manager and reviewing them monthly with project teams and Safety Manager as a part of overall management of IC’s Safety Program.
• Inspection of work in place, including shoring, placing, steel reinforcing, post-tensioning, and all other items for compliance with project specifications.

Do you have what it takes?

• At least Five (5) years of progressively responsible roles in construction and construction management, including at least 3 years of experience as an assistant superintendent on commercial projects; or equivalent combination of education and experience.
• Ability to deal with situations involving sensitive and confidential company issues.
• Solid written and oral communication skills; ability to communicate with all levels, both internally and externally.
• Well-developed analytical and problem-solving abilities.
• Able to write reports, business correspondence.
• Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
• Able to perform duties independently.
• Computer skills: Microsoft Office applications, general technology aptitude to learn assorted CM software (Procore, P6, etc.).
• Knowledge of all different construction delivery systems.
• Strong attention to detail.
• OSHA 30 certified
• First Aid/CPR certification within the past 24 months