Information Technology Jobs in Braintree, MA
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At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
EY-Parthenon’s unique combination of transformative strategy, transactions and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity.
With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, Boards, Private Equity and Governments every step of the way – enabling you to shape your future with confidence.
Your key responsibilitiesAs a Director with EY-Parthenon's Strategy and Execution Commercial Strategy practice, you will be a vital member of the team leading and executing strategy development, transactions, and turn-arounds for our clients. You\'ll collaborate with our EY-Parthenon team members to realize improved returns for clients by identifying and unlocking value through improvements in corporate/BU strategy, go-to-market strategy (including digital), commercial operating model, and optimization of the commercial functions (sales, service, marketing, pricing), while minimizing customer disruption. You will identify, define, quantify, and realize sustainable value through revenue enhancement and cost and margin improvement tied to the commercial aspects of the clients’ business. You will also focus on business and practice development as well as developing team members to achieve their career goals.
Skills and attributes for successProject Management – manage project teams comprising of colleagues from across EY-Parthenon to successful project execution.
Business and Commercially Driven – work effectively in a fast-paced, exciting environment with strong business acumen to drive value to our clients.
Business Development - assist in aspects of pursuits, including presentations and client meetings. Contribute to our practice development initiatives, supporting the continued focus on our team as a great place to work.
People Development – coach, mentor, and develop team members to enable achievement of their career goals.
Building Relationships - Strong working relationships with clients, including influencing, advising, and supporting key decision makers.
Innovation – Develop and support thought leadership and intellectual capital.
A bachelor’s degree in Business, Accounting, Finance, Engineering, Computer Science, or Analytics and 5 years of related work experience; or a graduate degree and 3 years of related work experience.
MBA is preferred.
Significant transactions (buy and/or sell side) management consulting experience.
Experience in the following:
Corporate and/or BU strategy development.
Commercial functions (e.g., sales, marketing, customer service, pricing).
Go-to-market strategy and revenue synergy design/capture for traditional, digital and hybrid commercial models.
Evaluation of market landscape including market size, competition, market trends and resulting commercial implications.
Pre-deal strategy including growth assessments (e.g. profitability assessments, clean room, etc.).
Experience leading and managing in complex business environments.
Excellent negotiation and influencing skills, and the ability to develop long-lasting relationships both internally and externally.
The ability and willingness to travel and work in excess of standard hours when necessary.
A proven record of excellence in a transactions and/or commercial strategy role.
Experience gained within another large professional services organization.
Knowledge of how to leverage AI tools in a business setting, including Microsoft Copilot.
Established networking skills in a relevant industry.
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $205,000 to $235,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at
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Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
Better together:We check our egos at the door. We work together, so we win together.
About the Role
We're seeking avibrant and driven Business Development Associateto join our Inside Sales team. In this role, you'll be instrumental in generating new business opportunities by scheduling product demonstrations, initiating outreach, and supporting our Sales team focused on Health Plan clients. Press Ganey offers a comprehensive suite of Health Plan tools to include Voice of Customer, Regulatory, Stars & regulatory performance improvement, Provider & Network performance, and Clinical quality.
You'll thrive in a fast-paced environment, engaging confidently with prospects and contributing directly to our growth.
Key Responsibilities
Strategic Prospecting:Research and qualify leads, initiate outreach, and build meaningful engagement with healthcare organizations.
Lead Conversion:Overcome objections and secure meetings for Sales Executives using targeted messaging and follow-up.
Outreach Execution:Leverage email and call campaigns to engage marketing-generated leads and drive interest.
Pipeline Development:Collaborate with Sales Executives to move opportunities forward and sharpen your sales acumen.
CRM Management:Maintain accurate records in Salesforce to ensure clean data and effective tracking.
Performance Goals:Consistently meet or exceed monthly targets for qualified meetings and pipeline contribution.
Qualifications
Minimum1 year of experiencein prospecting and pipeline generation
Proficiency inCRM systems(Salesforce and preferred)
Experience withEnterprise accountsandSaaS salesis a plus
Background inhealthcare,inside sales, orclient-facing rolesis advantageous
Experience working with or for a Health Plan would be a strong plus
Strongwritten and verbal communicationskills
Self-starter with excellenttime managementandcollaborationskills
Ability tomultitaskand thrive in a quota-driven environment
Bachelor's degree preferred
10% or less travel
Why Join Us?
Be part of a mission-driven company improving healthcare experiences nationwide
Work with cutting-edge technology and industry-leading data
Collaborate with passionate, innovative professionals
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $54,000 - $70,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or competitive commission tied to achieved results.All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here:legal-privacy/
Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
Better together:We check our egos at the door. We work together, so we win together.
Location: Remote (U.S.) or Hybrid from Chicago, Boston, or South Bend hubs
Travel: Up to 25%
Position Overview: Patient Experience Advisor
As a Patient Experience Advisor, you will serve as a strategic partner to our clients, owning the day-to-day relationship focused on driving meaningful improvements in patient experience. You'll bring a deep understanding of the healthcare landscape-including key trends, challenges, and priorities-and use that knowledge to guide clients toward impactful solutions.
In this role, you'll collaborate cross-functionally with internal teams and client stakeholders to align on strategy, identify opportunities, and implement support processes that advance the client's patient experience goals. You'll leverage data analytics, industry best practices, peer networking, and Press Ganey's proprietary programs to deliver proactive insights that inform client decision-making.
Job Responsibilities include:
Lead the day-to-day execution of client improvement strategies, ensuring seamless coordination across Press Ganey support teams.
Develop a deep understanding of client stakeholder challenges and priorities, and align Press Ganey's solutions and insights to support strategic decision-making.
Deliver both on-demand and proactive improvement support, leveraging analytics and thought leadership to demonstrate Press Ganey's differentiated value.
Collaborate cross-functionally with internal teams-including consulting, marketing, data science, and knowledge management-to create and adapt innovative resources such as toolkits, blogs, case studies, and scalable insights tailored to key stakeholders.
Partner with Application Support Specialists to ensure timely and strategic follow-through that aligns with each client's patient experience (PX) strategy.
Work closely with product, technology, and delivery teams to identify emerging market trends and inform future solution development.
Coordinate and present regular client performance reviews in partnership with the Managing Director.
Lead and support industry programs, webinars, online communities, and events that foster client networking and reinforce Press Ganey's value proposition.
Collaborate with the Growth team to identify client needs and opportunities for improvement, delivering best practice recommendations that drive measurable impact.
Experience: 5+ years in healthcare, with a strong focus on patient experience improvement initiatives.
Expertise: In-depth knowledge of Hospital CAHPS (HCAHPS) and Clinician & Group CAHPS (CG-CAHPS), & Medical Practice required.
Skills: Exceptional interpersonal, communication, and presentation skills, with a polished executive presence.
Analytical Ability: Strong grasp of improvement methodologies, data analytics, and industry best practices.
Mindset: Passionate about patient experience, proactive in problem-solving, and committed to follow-through.
Adaptability: Comfortable in a fast-paced environment with the ability to manage multiple priorities.
Travel: Willingness to travel up to 25% for client engagements.
Bachelor's degree required.
To work #BetterTogether, we embrace a hybrid model for team members located near our hubs in Chicago, South Bend, or Boston. We gather in-office three days a week (Tuesday-Thursday), with remote flexibility on other days. This schedule may adjust based on travel needs.
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $81,000 - $115,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here:legal-privacy/
With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
Paragonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and recipient patients. Our devices incorporate clinically proven and medically trusted hypothermic preservation techniques in a novel suspension system to provide unprecedented physical and thermal protection. Our product portfolio spans cardiac, thoracic, and abdominal preservation devices to improve donor organ quality and extend donor organ transport time. Paragonix also markets transplant services and organ screeningto the transplant community.
Position Overview: The HR Specialist is responsible for supporting key People Operations functions across the full employee lifecycle. This role manages HRIS administration, maintains job description documentation, supports light recruiting efforts, coordinates onboarding and offboarding, and provides firstline employee relations support. The HR Specialist ensures accurate data, smooth processes, and a positive employee experience while upholding compliance and confidentiality standards defined in Paragonix HR policies.
Primary responsibilities will include:
- Maintain and update employee data in the HRIS platform; ensure accuracy, version control, and adherence to compliance requirements.
- Process personnel actions including hires, status changes, compensation updates, and terminations in accordance with company SOPs.
- Perform regular audits for data accuracy, onboarding/offboarding completion, and required documentation (e.g., background checks, I9/eligibility verification).
- Maintain the job description repository, ensuring each role has an updated, approved job description
- Partner with managers to update responsibilities, qualifications, and organizational changes; route job descriptions for HR and Compensation review.
- Coordinate job description audits and required updates-supporting compliance, accuracy, and readiness for internal and external audits.
- Assist with posting roles, reviewing incoming applications, and coordinating interviews with hiring managers.
- Support hiring teams in earlystage screening and communication with candidates.
- Partner with HR Business Partners to ensure required steps are followed prior to onboarding (background checks, documentation, approvals).
- Prepare and distribute onboarding materials, working closely with the HRBP and hiring manager to ensure readiness for new hires.
- Manage onboarding process for contractors
- Notify crossfunctional partners (IT, Facilities, Finance) of new hires and terminations to ensure seamless access setup and deactivation.
- Support offboarding documentation, exit interviews, equipment returns, and system access removal.
- Serve as the first point of contact for employee questions regarding policies, procedures, benefits, and employment practices.
- Escalate employee relations concerns to the HR Business Partner and assist with documentation, scheduling, and followup steps.
- Support ethical compliance processes and maintain confidentiality of all employee
Required Skills:
- University degree preferable in human relations, psychology or a related field or equivalent combination of education and relevant professional experience.
- 1-2 years of HR experience, preferably in HR operations or generaliststyle roles.
- Experience with HRIS platforms, maintaining employee data, and supporting HR transactions.
- Strong organizational skills with the ability to manage multiple ongoing tasks.
- Excellent communication and interpersonal skills, with a serviceoriented approach.
- Ability to maintain confidentiality and navigate sensitive issues appropriately.
Other Requirements:
- Experience supporting recruiting workflow within an ATS or similar system.
- Familiarity with job description development, maintenance, and audit readiness.
- Knowledge of employment laws and HR compliance processes.
- Proficiency with Microsoft 365 and document management platforms.
- Onsite or hybrid work at the Waltham office based on business needs.
- Must adhere to all Paragonix HR policies, security requirements, and compliance controls.
Annual Salary of $65k-$75k depending on experience with 5% STIP
#LI-JF1 #LI-Hybrid
About us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Benefits at Getinge:
At Getinge, we offer a comprehensive benefits package, which includes:
- Health, Dental, and Vision insurance benefits
- 401k plan with company match
- Paid Time Off
- Wellness initiative & Health Assistance Resources
- Life Insurance
- Short and Long Term Disability Benefits
- Health and Dependent Care Flexible Spending Accounts
- Commuter Benefits
- Parental and Caregiver Leave
- Tuition Reimbursement
Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
If you are looking for an opportunity to break away from your silo to grow your career while working on high profile Mission Critical Data Centers, we are looking for you.
Vanderweil Engineers is a nationally recognized, top-ranked engineering firm specializing in MEP/FP and technology services. For 75 years, we've delivered innovative solutions across diverse sectors—including Science & Technology, Mission Critical, Academic, Healthcare, and Commercial. As one of the largest independently owned engineering firms in the U.S., our team of 500+ professionals operates from nine offices nationwide, bringing deep expertise and a commitment to excellence to every project.
We offer growth and stability in an ever-changing volatile environment. Join us to do the best work of your career as an Assistant Project Manager at our Boston, MA office. (Hybrid schedule - three minute walk from South Station in the Seaport District)
As an Assistant Project Manager, you will be partnering with Project Managers and Engineers on large scale mission critical data center projects. Expand your skillset by shadowing Project Managers while gaining knowledge across multiple disciplines and project oversight.
Responsibilities:
- Support Project Managers, Engineers, Subcontractors, and field personnel
- Contract, Scope and Quality management
- Coordinate deliverables and design reviews
- Assisting with assembly of project documents, drawings, and coordinating distribution
- Maintaining files and documentation control for both internal network and client folders.
- Meet schedules and budgets on projects.
Requirements:
- 2+ years of related background
- Bachelor’s degree or advanced degree in Project Management, Engineering, Technical field or equivalent experience
- Client facing communication skills
- Detail-oriented with ability to prioritize and complete deadline-driven tasks efficiently.
- Analytical thinker with initiative to learn and adaptive to various client expectations.
Flexible & Hybrid Culture
Compensation range is $80,000 to $100,000 plus benefits commensurate with years of experience, professional licensure and education
At Vanderweil Engineers, we believe our best work is done when flexibility is offered. We know that work/life synergy is crucial to our employees, our flexible and hybrid work style allows team members to have the freedom to be innovative, and drive results their way.
Our wellness programs are above and beyond, as our team members physical and behavioral health are a priority.
We are an equal opportunity employer committed to diversity in the workplace.
If you would like to connect with us for more information, please contact a member of our recruitment team or to learn more about our work culture, please visit us at ://
Director of Front Office – The Langham, Boston
About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
The Langham, Boston is one of the city’s most historic hotels and is one of the most iconic luxury hotels in the US. You will be leading Front Office operations, ensuring the highest levels of guest satisfaction and service excellence. This leadership role involves managing guest relations, concierge services, front desk operations, and bell services. The Director of Front Office will be instrumental in crafting memorable guest experiences, implementing Langham service standards, and leading a dynamic team in alignment with the culture and values of Langham Hospitality Group.
Key Responsibilities:
Operational Leadership
- Oversee the daily and strategic operation of the front office, ensuring exceptional guest service at every touchpoint.
- Promote visibility and engagement of Assistant Front Office Managers, ensuring they actively support desk operations and front-line colleagues.
- Monitor guest satisfaction, address complaints swiftly, and lead by example in delivering anticipatory service.
- Maintain strong interdepartmental collaboration to resolve service issues efficiently.
- Ensure consistent process adherence, including check-in procedures, headset use, and billing accuracy (e.g., early departure fees).
Staff Management and Development
- Recruit, train, coach, and retain a high-performing Front Office team.
- Conduct regular performance evaluations, daily audits, and coaching sessions to promote growth and accountability.
- Empower managers through effective delegation of responsibilities and task ownership to build confidence and strengthen team operations.
- Create a culture of trust and development by encouraging decision-making and proactive leadership across all management levels.
Guest Relations
- Lead initiatives to enhance the guest experience, including personalized pre-arrival engagement and thoughtful post-stay follow-up.
- Handle VIPs, service recovery, and loyalty program recognition to ensure memorable experiences.
- Analyze guest feedback to identify trends and opportunities for service improvement.
Financial Management
- Manage the front office budget, control departmental expenses, and drive performance against financial goals.
- Leverage upselling and revenue-enhancing strategies to maximize room revenue.
- Review financial reports and labor forecasts, planning as needed to align with occupancy trends.
Quality Control
- Enforce brand standards and service expectations consistently throughout the department.
- Conduct regular inspections and audits of team performance, grooming standards, and guest interactions.
- Follow through on process consistency and accountability, ensuring operational procedures are upheld.
Strategic Planning
- Participate in hotel-wide strategic initiatives and contribute to long-term planning.
- Stay ahead of industry trends and incorporate best practices to elevate service delivery and operational efficiency.
- Lead continuous improvement projects and initiatives to support departmental goals and guest satisfaction targets.
Technology and Systems Management
- Ensure all staff are proficient in front office systems including PMS, guest service platforms, and communication tools.
- Drive efficient use of technology to streamline check-in/check-out, guest communication, and reporting.
Reporting and Health and Safety
- Ensure compliance with all local health, safety, and fire regulations.
- Train and coach staff in emergency procedures and workplace safety.
- Take corrective action as needed to maintain a secure and safe environment for guests and employees.
Key Competencies & Leadership Attributes
- To excel in this role, the Director of Front Office must demonstrate:
- Strong Team Presence: Actively engage with staff on the floor and lead with visibility, setting the tone for guest-focused service and internal support.
- Confident Decision-Making: Take ownership of departmental decisions and guide the team with clarity and assurance.
- Effective Delegation: Empower and develop team leaders by distributing responsibilities and trusting in their execution.
- Process Discipline: Ensure consistent adherence to operational protocols and enforce accountability to maintain service excellence.
- People Leadership: Foster trust, communicate with purpose, and inspire a culture.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field
- Minimum of 5 years in front office leadership within a luxury hotel environment
- Proven experience leading high-performance teams and mentoring junior leaders
- Strong interpersonal, communication, and conflict resolution skills
- Demonstrated ability to make independent, timely, and guest-centric decisions
- Deep knowledge of hotel systems including Shiji, HotSOS, and Alice
- Flexible availability including nights, weekends, and holidays
- Legally authorized to work in the United States
Salary Range:
- $105,000 - $115,000 annually
For more information about the property, please visit:
Greater Boston Legal Services (GBLS) is committed to fair employment practices. We are proud to employ staff with the cultural and linguistic competency to work within a variety of communities.
GBLS seeks to fill an AS/LA position in the Workers’ Rights Unit. This position provides an excellent opportunity for a candidate interested in gaining experience with workers’ rights and social justice advocacy, engaging with low-income clients, receiving training in employment law as well as relevant technology and software, and joining a collegial and supportive team committed to advancing the workplace rights and economic well-being of low-wage workers.
The position will combine administrative and legal assistant work to support both clients and advocacy staff and to facilitate the smooth functioning of the Unit. This work may include:
· Conducting client intakes by phone or in-person;
· Obtaining, organizing, and reviewing documents from clients, employers, and government agencies (including through online portals);
· Following up with clients to provide information and referrals;
· Preparing forms, letters, and other materials to advance clients’ legal cases;
· Obtaining interpreters and/or providing interpretation/translation (if language skills permit);
· Assisting with orientation and training for new staff, interns, and volunteers;
· Using GBLS’s case management system to enter data, check for case conflicts, and compile information;
· Engaging in administrative tasks such as preparing unit timesheets, managing unit calendars, scheduling meetings, handling incoming and outgoing mail, and organizing supplies and shared workspaces.
Qualifications: Excellent interpersonal, organizational, time management, and written and oral communication skills; comfort with initiating phone outreach; strong attention to detail; enthusiasm for working as part of a team as well as independently; and adeptness with technology and software. Fluency in a second language (especially Spanish, Portuguese, or Haitian Creole), an interest in contributing to low-wage workers’ rights advocacy, and experience with Microsoft Office (including Word, Excel, Outlook, and SharePoint) are strongly preferred.
Salary & Benefits: Starting salary is based on union scale with a range from $47,000 to $54,000 for candidates between 0 and 10 years of experience, with annual Collective Bargaining Agreement increases and an additional $950 annual payment for a second language ability. GBLS offers a generous benefits package, retirement contribution, and generous Paid Time Off (PTO) leave.
How to Apply: Candidates should submit a letter of interest and resume to the Human Resources Department via email at Please refer to Job Code: WRU-ASLA when applying. Applications will be accepted on a rolling basis until the position is filled, but applicants are strongly encouraged to apply by April 6, 2026.
At GBLS, we recognize our strength comes from the unique contributions of each team member. We invite candidates from all walks of life and backgrounds to apply.
Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.
Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.
At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.
Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, click here.
The Role:
The Assistant Estimator is responsible for assisting with all aspects of estimating including pre-construction, hard bids, negotiated bids, budgets, systems studies and comparisons, value engineering, subcontractor relations and staying abreast of industry developments applicable to estimating.
Responsibilities:
Subcontractor Solicitation & Selection:
- Follow up with subs regarding bidding and update the subcontractor bid list.
- Understand a scope of work prepared by an Estimator or Senior Estimator and provide scoping assistance.
- Write and send out an Invitation to Bid.
Subcontractor Relationships & Feedback:
- Assist the Estimator in keeping subcontractors up to date with project information and addenda during the bidding process.
- Send out documents, bid clarifications and addenda to subs.
- Receive sub RFI's and transmit to Estimators.
Preconstruction, Conceptual and Design Build Estimating:
- Assist the Estimator with basic quantity take offs.
Hard Bid Estimating:
- Assist the Estimator with basic quantity take offs.
- Assist the Estimator and Senior Estimator on bid day
- Call subcontractors for pricing
- Check the fax machines and mail boxes for bids and distribute bids to the Estimators.
- Create transmittals for the printer.
- Prepare bid packages to be sent to the subs.
- Prepare trade spread sheets and list scope of work with the project Estimator(s).
- Log in sub pricing to the bid spread sheets.
- Participate in sub scope review meetings.
- Participate in project walkthroughs as required.
Post Bid Activities:
- Assist the Estimating Coordinator, after the bid goes in, with organizing the bid box and checking to make sure that each sub is entered into the S4 database.
Turn Over Meetings:
- Assist the Estimator and Senior Estimator in compiling the Turn Over Meeting package
Exhibit B & Scope Sheets:
- Assist in developing Exhibit Bs
- Attend weekly staff meetings
- Report on status of assignments
Attend Training classes as required:
Qualifications:
- Bachelor’s Degree, preferably in Electrical Engineering, Mechanical Engineering, Construction Management, Architecture or related field
- 2-5 years of experience in MEP Estimating or equivalent; Electrical Estimating experience preferred.
- Working knowledge of Excel spread sheets, and Word processing programs.
- Experience with estimating software such as Intellibid, Accubid, Timberline, OST, MC2
- Knowledge of the contents of each CSI section.
- Ability to read & interpret blue prints in order to understand the scope of work at SD, DD and CD phases of design.
- Ability to coordinate construction document plans, details and specifications.
- Ability to apply CD details to a conceptual set of documents to capture all cost impacts of the details.
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.
Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.
Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.
At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.
Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, click here.
The Role:
The Senior Estimator is responsible for all aspects of estimating the most complex and large-scale jobs, including pre-construction, hard bids, negotiated bids, budgets, general conditions, systems studies and comparisons, value engineering, subcontractor relations and staying abreast of industry developments applicable to estimating.
Responsibilities:
- Ensure that the estimating process runs smoothly and efficiently, and client expectations are exceeded throughout the duration of the project(s)
- Build relationships to understand client, designer and subcontractor needs and expectations
- Effectively facilitates collaboration amongst team members
- Effectively communicate with all stakeholders
- Manage Assistant Estimators
- Participate in business development activities, presentations, and interviews
- Lead the Estimating team including Assistant Estimators, MEP Estimators and Career Start team members on projects
- Develop others and act as a Subject Matter Expert (SME)
- Prepare an in-house budget and GMP
- Prepare quantity take-offs and apply unit pricing for material and labor to establish a value for the work
- Understand the full scope of the project through document review and asking questions of the design team and owner
- Prepare value engineering and risk analysis
- Prepare qualifications and assumptions for the estimate
- Prepare cost comparisons/reconcile with previous estimates
- Reconcile with outside Estimators
- Lead constructability reviews
- Manage Subcontractor solicitation & selection process
- Prepare Exhibit B, and/or scope sheets
- Ensure quality control of departments bids and estimates
Qualifications:
- Bachelor’s Degree, preferably in Civil Engineering, Construction Management, Architecture, or related field
- Minimum of 8 years of experience in Estimating, or equivalent
- Computer skills
- Working knowledge of Excel spread sheets, and Word processing programs
- Experience with estimating software such as Timberline, OST, MC2
- Understanding of the influence of market conditions on pricing
- Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.
Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.
Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.
At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.
Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, click here.
The Role:
The Estimator is responsible for the coordination of all project budgeting, including preparing quantity surveys, obtaining subcontractor pricing, reviewing historical cost data and ensuring compliance with scope of work, as well as offering construction feasibility and value engineering counsel. The Estimator must stay abreast of industry materials and labor pricing trends and developments to deliver accurate and timely estimates for preconstruction, hard bids, negotiated bids, value engineering, general conditions and systems studies and comparisons. The Estimator also provides administrative support to the Chief Estimator, engages in consistent communications with trade partners, maintains up-to-date records of bids, and manages the prequalification process for the hiring of trade partners.
Responsibilities:
Unit Cost Pricing:
- Clearly understand the complexity of the scope of work as shown on the construction documents
- Prepare detailed take offs of materials
- Prepare detailed labor estimates utilizing man-hours, crews and equipment
- Organize the material and labor information for pricing
- Solicit material prices from suppliers
- Obtain current labor rates
- Prepare unit prices by "Building the Project in your Head."
- Verify and compare your unit prices or the price of a system with a subcontractor and previous similar estimates
- Understand the influence of market conditions on pricing
Subcontractor Solicitation & Selection:
- Prepare subcontractor list from S4 program, or manually
- Prepare Bid Invitations
- Prepare subcontractor bid packages including transmittals, drawings and specifications
- Follow up with subs regarding bidding and update the subcontractor list
- Prepare scope sheets for subcontractors, and review scope of work
Subcontractor Relationships & Feedback:
- Keep Subcontractors up to date with project information and addenda during the bidding process
- Answer subcontractor questions
- Prepare RFI's to the design team
Preconstruction Abilities:
- Assist the Senior Estimator with quantity take offs and subcontractor solicitation
- Prepare document lists and correspondence during pre-construction
Conceptual Estimating:
- Assist the Senior Estimator by preparing take off quantities of areas and counts of items
Hard Bid and Design Build Estimating:
- Procure drawings and specifications from architect or owner
- Date stamp all drawings and spec books
- Confirm SCCI is listed in all publications
- Confirm with architect/owner that all construction documents have been received and send documents to printer
- Put construction documents in plan room
- Create bid binder or bid box. Take off of items to be priced by SCCI. We should attempt to do a complete Control Estimate
- Attend site visits
- Read all assigned plans and specs completely
- Call to confirm local building permit rates
- Call the architect the day before the bid and confirm all addenda and supplemental information has been received
- Assist in the creation of bid packages for the subs
Turn Over Meetings:
- Assist the Senior Estimator in compiling the Turn Over Meeting package
- Attend the Turn Over Meeting
Exhibit B's & Scope Sheets:
- Assist the Senior Estimator with Exhibit B and scope sheet preparation
Quality Control of Departments Bids and Estimates:
- Prepare thorough scope of work spreadsheets. Always try to prepare a thorough control estimate for every trade you are responsible for. Meet deadlines and allow time for review of your work with the Senior or Chief Estimator
Bid Day Activities:
- Develop a "Plug" number for your trade using the most up to date information available the night before the bid
- Complete the scope of work/pricing spread sheets ASAP
- Follow up with subcontractors for any missing information
- Review all pricing and subcontractor information with the Senior and Chief Estimator
Post Bid Activities:
- Attend any review meetings with the Senior or Lead Estimator. If called to the table or awarded the bid, review the estimate and discuss strategy with the team for any holes, value management, or potential profit pockets
- Attend weekly staff meetings and report on status of assignments
- Attend Training classes as required
Qualifications:
- Bachelor’s Degree, preferably in Civil Engineering, Construction Management, Architecture, or related field.
- 3-6 years of experience in Estimating, or equivalent
- Quantity Surveys, Take off skills, Computer skills
- Working knowledge of Excel spread sheets, and Word processing programs.
- Ability to take off material quantities from a set of SD, DD & CD documents and present information that is organized, thought out and easy to follow
- Understanding of Construction Documents
- Knowledge of the contents of each CSI section
- Ability to read & interpret blue prints in order to understand the scope of work at SD, DD and CD phases of design
- Ability to coordinate construction document plans, details and specifications
- Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.
Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.