Information Technology Jobs in Braddock, PA

Medicare Operations Specialist – Growth Track to Medicare Lead National Insurance Markets (NIM) | Pittsburgh, PA | Full-Time | In-Office

We're an operating partner to independent agents who want to build a real Medicare business — and we're growing.

NIM is hiring a Medicare Operations Specialist to own the Medicare process from A to Z. This is a foundational role on our team, and it's designed with a clear path: master the operation, grow into our Medicare Lead seat.

What You'll Own

You'll be the person who makes sure nothing falls through the cracks. That means managing the full enrollment lifecycle, tracking policies from submission to approval, handling agent contracting and onboarding, keeping carrier relationships clean, and running production and status reports while maintaining CRM accuracy and proactively supporting the agents we serve.

This isn't a \"wait to be told\" position. You'll be expected to notice problems early, close loops without reminders, and think ahead.

The Growth Path

After 12 months of hitting competency benchmarks, your base increases from $40K to $45K. From there, you grow into agent training, workflow optimization, Medicare quoting systems, and commission tracking — the building blocks of our Medicare Lead role.

Advancement is performance-based.

You're the Right Fit If You:

• Double-check your own work without being asked
• Naturally keep lists and close open loops
• Handle confidential information responsibly
• Thrive in a structured, process-driven environment
• Want a career in health insurance, not just a job

Compensation & Benefits

• $40,000 base → $45,000 after 12-month benchmarks
• Uncapped bonus structure
• Medical & Vision (50% employer-paid after 90 days)
• 401(k) with 3% Safe Harbor
• Defined Benefit Plan (eligible immediately)
• Profit sharing + paid vacation and holidays

NIM is relocating to Carnegie, PA within the next 6 months as part of our continued growth.

Ready to be part of the engine? Apply today.

(412) 782-1979 |

Company Description

As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry.

As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and collaborating on new ideas to bring innovative solutions to the forefront and testing new solutions to translate goals into action. Our team members are advocates for change and innovation. There is no greater gift than good health and no greater satisfaction than helping others to achieve it. Be a part of helping others to Live Well!

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

What We're Looking For

At GNC we embrace a "Live Well" philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day.

GNC is seeking a detail-oriented and analytical Inventory Analyst to join our team. In this role, you will be responsible for monitoring and optimizing inventory levels, ensuring product availability, and minimizing costs related to excess or obsolete stock. The ideal candidate is highly organized, data-driven, and skilled in using inventory management tools to support business goals.

What You'll Do

This is a Full-Time Salary Position

The Inventory Analyst will regularly purchase inventory for assigned product categories to ensure proper inventory levels in DCs, 3PLs and store locations that align with inventory budgets to meet or exceed sales plans and service levels.

• Ensure sufficient inventory levels in DCs, 3PLs and stores to support each BU's sales and promotional plans
• Effectively purchase assigned products to meet or exceed service rates and turns
• Monitor placed purchase orders for timeliness and/or date adjustments based on business needs
• Provide timely communication to all Business Units regarding issues or changes with products
• Collaborate with Merchandise Planning and Merchants on OTB plans to ensure purchases align with budget
• Monitor store inventory by item to ensure levels support sales plans and turn targets
• Maintain effective communication with vendors to resolve delivery, receiving or pricing issues
• Coordinate with Transportation to ensure a smooth inbound flow while minimizing shipping costs
• Manage and update system inputs such as lead time, MOQs, costs and vendor information
• Ensure items are set up in accordance with the Vendor's Purchasing Agreement/Addendum
• Manage products at end-of-life cycle executing according to Purchase Agreement and final production runs of GNC branded product.
• Additional duties as assigned.

Environmental Factors & Working Schedule

• Hybrid work environment, 2-3 days in-person attendance (Pittsburgh, PA) in addition to ability to work remotely.
• Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
• Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually low/moderate
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Qualifications

• Bachelor's Degree in Business Management, Supply Chain, Logistics or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required
• 4+ years of retail buying or planning experience or an equivalent combination of education/experience
• Analytical ability to track and purchase inventories in an appropriate time frame
• High degree of proficiency MS Office Suite, Outlook & Internet applications
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning)

We are hiring an Entry Level Account Manager to support customer relationships and assist with account-level communication and service coordination. This role is designed for individuals looking to develop professional experience in account management, client communication, and brand representation within a structured team environment.

No prior account management experience is required. Full training is provided.

Key Responsibilities

• Support assigned customer accounts through in-person interactions
• Communicate product and service information clearly and professionally
• Assist with onboarding, updates, and general account inquiries
• Maintain accurate documentation of customer interactions
• Work with team members to support daily account objectives
• Ensure a positive and consistent customer experience

Qualifications

• Strong communication and interpersonal skills
• Comfortable engaging with customers face-to-face
• Reliable transportation to local work locations
• Full-time availability
• Organized, detail-oriented mindset
• Background in customer service, retail, or sales is helpful but not required

What We Offer

• Paid training and structured onboarding
• Ongoing mentorship and support
• Clear advancement opportunities based on performance
• Consistent full-time schedule
• Professional, in-person team environment

Work Environment

• On-site position
• Team-based setting
• Not a remote role

INSIDE SALES REPRESENTATIVE POSITION

We are located in Pittsburgh, PA.

651 Holiday Drive Suite 205, Pittsburgh, PA Suite #205

The Job at a Glance: Our Inside Sales Representatives sell advertising space to local, regional and national businesses of all sizes throughout the US. We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance.

Compensation: We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance. Our compensation starts at $60,000 per year. Additional commissions can be earned above and beyond as well. Additionally, we offer employee benefits which include: employer contributed medical premiums for both employee and dependents, Health Savings Account (HSA), and paid time off.

What We Are Looking For/Elements of the Job:

• No experience needed. Strategic Value Publishing gives you all the skills! We want to work with money-motivated go getters who are confident in their ability to succeed in a high pressure work environment.
• You must love talking to people, as this job requires you to be on the phone constantly. You will spend your time making contact and building relationships with business owners all over the nation.
• Leads are provided for our Inside Sales Representatives so they can focus on making the sale and closing the deal vs spending their time prospecting.
• Our Inside Sales Representatives thrive on competition. We have created a unique work atmosphere that fosters results while still maintaining a casual, fun feel.
• We are looking for someone who loves a challenge. - SVP training program is designed to be an ongoing process with a helpful management team that is invested in the success of each of our reps.
• Work hard, play hard mentality; we reward our employees with fun incentives and a competitive pay structure.

Qualifications:

• Self motivated – Our Inside Sales Representatives are goal oriented and understand that their hard work results in financial success.
• Outgoing, sociable, and fun – you pride yourself on being able to strike up a conversation with just about anyone.
• Able to handle a fast paced work environment and adapt quickly to change.

Minimum Requirements:

• Our Inside Advertising Sales Representatives must be comfortable conducting business over the phone.
• No prior sales experience necessary BUT we are looking for someone with a strong and innate desire to work in the sales industry.

Perks:

• Awesome incentives for both sales made and referrals
• Incentives include (but are not limited to): Quarterly sales incentives for company trips to resorts in Jamaica, Cancun, Miami, Puerto Rico and many more!
• Monthly sales incentives for financial bonuses, tickets to sporting events & concerts, etc. Office wide social events including company happy hours, bowling, BBQ’s, basketball tournaments, boat cruises and more.
• Uncapped commissions for unlimited earning potential, and opportunity for advancement.
• Casual dress code - no suit, no tie, no problem!
• There is a great work/life balance because this is not a “take your work home” type of job.

The Company:

Strategic Value Publishing (SVP), is a media publisher that specializes in addressing the unique needs of trade associations and advertisers who need to reach specialized trade professionals. Our personnel have experience selling advertising to tens of thousands of companies and entities for publications throughout the U.S. Our sales force is unparalleled in its effective and professional sales efforts.

For more information about our company, please visit Value Publishing will consider college graduates who possess a degree in any concentration or major. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. - Strategic Value Publishing is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Headquartered in Farmington Hills, Michigan, RHP Properties ( ) is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team members, with regular training, opportunities for advancement, and team events to bring everyone together.

We are presently seeking an individual who will manage the administration of a portfolio of manufactured home communities in Pennsylvania and New Jersey, in an efficient and profitable manner, including mentoring and motivating team members to meet goals while maintaining community appearance, resident satisfaction, sales, occupancy, revenue generation, and cost control.

As a successful Regional Manager, you will:

• Ensure the Community Manager is depositing daily rent collections, pursuing delinquent rents, implementing scheduled rent increases and performing evictions within State and Company guidelines.
• Hire, train, and motivate the Community Manager to ensure deadlines are met and Company Policies and Procedures are followed. Administer discipline with proper documentation.
• Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify strict adherence to company policies and procedures.
• Make regular and periodic visits to communities; inspect the community grounds, community buildings, and community-owned homes to ensure they are maintained in a clean and presentable manner. Identify any unusual activity, and recommend areas for improvement.
• Process, approve, and forward in a timely manner all documents related to accounts payable to the Corporate Office.
• Maintain and approve onsite employees’ timesheets, time-off requests, and records to coordinate accurate compensation and benefits. Communicate new assignments and policy changes to the onsite staff. Inform the HR department, in a timely manner, of any position changes and promotions. Perform staff reviews annually as directed by corporate.
• Work with the Community Managers in analyzing and preparing meaningful explanation to the monthly budget variance reports (BVR). Analyze monthly BVR to identify unfavorable variances and trends and work with the Community Manager to create an action plan to control, reduce, and eliminate these variances. Assist in the creation of operating budgets.
• Review and analyze the daily, weekly, and monthly reports and address any incorrect data, inconsistencies or issues you discovered with the Community Manager. Ensure the Community Manager is analyzing these reports and is prepared to explain any issues you discovered and is taking the necessary steps to correct in the future.
• Assist the Community Manager in managing accidents, emergency situations, and immediate mechanical needs and ensure the proper reports are submitted to Corporate in a timely manner.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment of all residents and team members.
• Ensure all information is entered accurately and completely into the management software within a timely manner.
• Understand the market by performing regular market studies in which communities are located to develop marketing strategies that will increase the number of revenue-producing sites. Ensure the promotions are in line with the marketplace.
• Respond to customer complaints in a timely manner.
• Assist with correspondence of third parties including but not limited to lenders, insurance carriers, agents, etc.
• Offer recommendations on improving the financial performance of the property to the COO and manage the implementation of the approved recommendations.
• Always stay focused on retention. Physical Move-Outs are a top priority always. Work with CM’s to ensure they are selling the benefits of our listing program and that they are tracking the current FSBO’s

Minimum Requirements:

• A minimum of 2 – 5 years of multisite management experience required; management of manufactured home communities preferred.
• Bachelor’s Degree or college certification preferred; HS Diploma or GED required.
• Exceptional customer service skills.
• Valid operator’s license, access to a vehicle, and the ability to travel to between communities.
• Proficiency in Microsoft Office, specifically Word, Excel, and Outlook.
• Management Skills: Team Building, Coaching, Decisiveness, Leadership, Motivation, Planning and Organizing, Decision Making, and Conflict Management and Resolution.
• Strong communication and problem-solving skills.
• Understanding of financial statements and financial analysis.
• Experience with structured reporting, deadline criteria, market surveys and rent increase notice deadlines.

We are Proud to Provide the following:

• Competitive compensation plus eligibility to earn commissions and bonuses
• Access to benefits including medical, dental and vision insurance
• Short-term and long-term disability
• Life insurance
• Generous Paid Time Off and holidays
• Flexible spending account
• 401(k) with company match

HIGHLIGHTS: Emergency Room Registered Nurse (Full-Time/Night Shift)

SIGN-ON BONUS: $20,000 Bonus Potential

SHIFT:  Night Shift (7P-7A) 

JOB TYPE:  Full-Time

FACILITY TYPE:  18 bed Small-Format Hospital (8 ER, 10 Inpatient)

JOB PERKS: Night/Weekend shift differentials, 401K MATCH (100% vested day ONE of eligibility!), Paid Employee Referrals! FREE Parking!

LOCATION: Harmar: 2501 Freeport Road, Pittsburgh, PA 15238

We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.

The purpose of this position is to perform the primary functions of a nurse in assessing, planning, directing, and evaluating patient care in the Emergency Room.

• Plan, prioritize, and provide proficient, age-specific and developmentally/specialty appropriate nursing care by applying advanced specialty clinical nursing knowledge and skills and for ensuring the comfort and safety of patients/families
• Proficiently and consistently complete accurate, concise and legible documentation on medical records
• Observe and record signs, symptoms and behaviors including the physiological status of patients
• Presents proposed revision of interventions and desired outcomes
• Maintain patient's privacy and confidentiality of information and records at all times
• Follow physician’s orders in the delivery of nursing care
• Collect laboratory samples and perform lab testing in accordance with established policies and procedures, as well as COLA and CLIA regulations
• Adhere to required infection control, isolation procedures and aseptic techniques in the delivery of patient care
• Perform admission, discharge and transfer procedures
• Participate in assessing, planning, implementing and evaluating the nursing care given
• Assemble equipment and supply for various diagnostic or treatment procedures in the specialty service area; performs or assists others with procedures or treatments. Handle care in accordance with legal, hospital/facility, departmental policies and procedures, and established standards of nursing care and practice, as defined by the Board of Nursing of that State

• Perform all Quality Assessment activities assigned and document
• Attend staff meetings or other company sponsored or mandated meetings as required
• Perform additional duties as assigned

• Associate’s Degree, required; BSN, preferred
• Current state licensure as a Registered Nurse without sanctions, required
• 2+ years full-time RN experience in ER or other comparable experience, required
• Current BLS, ACLS, and PALS certifications from the American Heart Association, required; ENPC certification from ENA may be substituted for PALS certification; TNCC preferred
• Position requires fluency in English; written and oral communication
• Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date.

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

ALL ROADS LEAD TO THIS OPPORTUNITY

The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers—who have all found their way to our team. No matter where you’ve been or what you’re looking for, discover how your road leads to Valvoline.

ROLE OVERVIEW: What you’ll do to drive success

When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we’ll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.

Your road to VIOC doesn’t require previous automotive experience. Through our award-winning training program, we’ll teach you how to:

• Change oil
• Check and refill fluids
• Rotate tires
• Test and replace batteries
• Inspect and replace lights and wipers
• Perform an 18-point maintenance check
• And other preventive maintenance services

BENEFITS: What you’ll gain to fuel your goals

We’re committed to putting our people first in every way possible. That’s why we offer a variety of benefits* to help you navigate and advance a better future.

Here’s a look at some of our unique benefits:

Compensation:

• Compensation: $15.75 per hour weekly pay.
• Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months.
• Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
• Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
• Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
• Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
• Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.

QUALIFICATIONS: What you’ll need to keep moving forward

From day one, you’ll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning—and we’ll help you every step of the way.  

We seek team members with:

• Schedule flexibility (Weekend availability is likely, but we ensure you don’t work late nights or holidays)
• An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
• English fluency in reading, writing, and speaking

We expect you can:

• Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
• Crouch, bend, twist, and work with your hands above your head
• Be comfortable working in a non-climate-controlled environment

Wherever you are, wherever you’re going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that’s willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself—bring what drives you.

*Terms and conditions apply, and benefits may differ depending on location.

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Structural Department Manager

Pittsburgh, Pennsylvania Office

RT Patterson (Powered by Allied Resources Group) has an immediate opening in our Pittsburgh, Pennsylvania office for a full-time Structural Department Manager to design and implement heavy industrial facility (new and existing) equipment and structural foundations, piles, mill buildings, structures/platforms, and pipe racks/supports. To do well in this role we you are a licensed professional engineer and have extensive experience as a Civil/Structural engineer conforming to the following responsibilities and requirements.

Structural Engineer Responsibilities:

• Perform basic and advanced engineering analysis and design for heavy industrial facilities. Implement design or analysis tasks in accordance with building code requirements.
• Collect. review, and prepare data and information (Design Criteria) needed for project design.
• Conduct field/site trips and investigations associated with a project where you will obtain needed information and measurements.
• Supervise the work of other engineers and CAD technicians/designers.
• Manage design work from beginning to end.
• Review of construction drawings.
• Review and approval of fabrication drawings.
• Ensuring compliance with specifications, codes, or customer requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support, or testing activities.
• Writing reports and compiling data regarding existing and potential structural engineering projects and studies.
• Preparing civil/structural construction specifications.
• Training of project team members.
• Estimating material, labor, or construction costs for budget preparation.
• Manage engineering projects and deliver them on time.
• Define customer needs and requirements.
• Collaborate with engineers and CAD technicians/designers from other disciplines as well as other companies. Work in a team environment.

Structural Engineer Requirements:

• Minimum of bachelor’s degree in civil/structural engineering degree from an ABET accredited school.
• 5+ years relevant work experience, including internship or cooperative program experience.
• Licensed as a professional engineer. (required)
• Knowledge of AISC, ACI, ASCE, IBC, Mill Building standards.
• Proficient in design and calculation software – STAAD.Pro and/or RISA 3D.
• Knowledge of civil/structural Excel spreadsheets and MathCAD preferred.
• Proven expertise as a Structural Engineer.
• Must have a working knowledge of AutoCAD. Knowledge of Advanced Steel is a plus.
• Proficient in the use of Word, Excel, PowerPoint, and other Office Suite software.
• Ability to travel to client sites to obtain needed information.
• Problem-solving abilities.
• Written and spoken English proficiency.
• Proficient in writing and editing project specifications, technical reports, and proposals.
• Demonstrated ability to meet deadlines.
• Attention to detail.
• Strong oral and written communication skills.
• Strong organizational skills.

Other:

-Salary commensurate with experience.

-An Approximate range is $150,000 - $155,000

-Hybrid, 3 days in office

-Office is in Downtown Pittsburgh - a Parking pass is provided

This is a great opportunity for someone to grow in their career!

Looking for a meaningful medical office role with work‑life balance?

Join us as a Patient Care Coordinator with Eartique in Pittsburgh and Beltone Hearing Care Center in McKees Rocks, PA.

No weekends required.

The Patient Care Coordinator (PCC) is the welcoming face of our clinic, creating a positive experience for our patients. This role focuses on managing the clinic, building patient relationships, understanding patients hearing needs, and ensuring a smooth flow for a thriving growing practice.

What You’ll Do

• Greet and screen patients to determine how we can best support them
• Answer questions about services and promotions
• Spot potential leads and keep patient flow running smoothly
• Manage scheduling, daily office tasks, and financial and administrative duties
• Handle insurance verification, inventory, and patient records
• Partner with clinic and home office teams to support operations
• Assist with marketing efforts, events, outreach, and patient retention activities

Who Thrives in This Role

• Eager learners whose career is centered around working in a medical practice
• Strong multi‑taskers with solid problem‑solving skills
• Punctual, reliable professionals
• Individuals who genuinely love being part of the medical community helping others

Why It’s Rewarding

You’re not just managing an office, you’re making a meaningful difference by helping patients feel supported, understood, and cared for throughout their journey to better hearing health.

Job Type: Full-Time 32 hours/week - No Weekends

Location: Pittsburgh and McKees Rocks, PA.

Compensation:

• $18 - $20/hr. Pay is commensurate with experience and qualifications
• Monthly Bonus Opportunities

Essential Duties and Responsibilities:

• Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.
• Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment.
• Schedule and confirm appointments and conduct outbound retention calls to patients.
• Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office.
• Check patients in and out, collect and record payments, track revenue and accounting activities to include: end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.
• Maintain all daily, weekly and monthly reports and tracking documents. Respond to home office requests in a timely manner.
• Verify patient information, billing/insurance data, collect and process documentation and maintain patient charts to include the filing of all patient records.
• Work with insurance and workers compensation agencies to facilitate authorizations and benefit verification.
• Responsible for a variety of administrative tasks such as typing, filing, office supply inventory, and mail.
• Verify the status of and checking in hearing aids and repairs and track/maintain product inventory.
• Work with the hearing care provider on grassroots marketing efforts that may include compiling physician packets, coordinating educational seminars, and sending recall letters.
• Track marketing calls and inquiries from initial contact through the point of sale
• Responsible to open and close the office on a daily basis and ensure the reception area is well maintained.
• Training support for other location front office staff, as may be appropriate.

Education and Experience Requirements:

• A minimum of 10 years medical office management experience
• Experience with front desk in the hearing industry is a plus
• High school diploma or equivalent (GED)

Required Skills:

• Strong computer skills
• Experience with word processing and database software.
• Excellent interpersonal skills that allow effective working relationships with a diverse, patient, colleague, and vendor population. This includes listening, sales and problem-solving skills.
• Excellent oral and written communication skills.
• Basic understanding of accounting procedures and good math aptitude.
• Strong customer service orientation.
• Excellent organizational skills.
• Ability to manage multiple tasks within strict deadlines.
• Ability to input and track sales revenues and balance accounts daily and monthly.
• Detail oriented.
• Front desk medical experience required.

Physical Demands:

• Ability to handle a busy office with interruptions, calls, walk-ins and direct the flow of the office with efficiency and grace.
• Must be able to pick up after an interruption to complete tasks that require focus.
• Must be able to lift boxes up to 20 pounds.