Information Technology Jobs in Braddock, PA

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

This role is based in Pittsburgh, PA (Robinson Township); candidates must reside locally or be willing to relocate.

The Opportunity

The Patient Services Operations team is at the forefront of Blink’s mission to bring affordable prices and deliver the best experience for our patients. As a Lead, Pharmacy Partner Coordination, you will play a critical role in ensuring the day-to-day execution of partner coordination workflows within a fast-growing hub pharmacy environment.

This is a hands-on management role for someone who thrives in fast-paced, high-volume operations and enjoys working closely with front-line teams. You will directly supervise hourly specialists, manage daily production performance, and ensure SLAs, quality standards, and productivity goals are consistently met.

Success in this role requires strong execution, attention to detail, and a commitment to team development. You’ll monitor queue health, coach employees using performance data, address workflow issues in real time, and escalate risks appropriately. You will also support the rollout of new processes and tools, helping your team adapt effectively as the business evolves.

This is an opportunity to build strong foundational leadership skills, develop high-performing teams, and make a direct impact on patient outcomes through operational excellence.

Responsibilities:

Executing Daily Production Operations

• Manage day-to-day workflow for assigned partner coordination queues to ensure SLAs, turnaround times, and quality standards are met.
• Monitor queue volumes throughout the day and reallocate work as needed to maintain productivity.
• Track attendance, coverage, and real-time staffing needs; escalate gaps to leadership.
• Perform quality checks and ensure team adherence to established processes and compliance standards.
• Address workflow errors or issues as they arise and partner with leadership when escalation is needed.
• Step into production during high-volume periods or coverage gaps..

Direct Team Supervision

• Supervise a team of hourly specialists.
• Set clear daily performance expectations aligned to established productivity and quality targets.
• Conduct regular 1:1 meetings focused on performance, development, and engagement.
• Provide real-time coaching and feedback based on observed performance and metrics.
• Support corrective action processes when expectations are not met.
• Assist with onboarding and training new team members.
• Maintain accurate timecard, attendance, and documentation records.

Managing Performance Through Data

• Review daily and weekly performance reports to track productivity, SLA attainment, and quality.
• Use data to guide coaching conversations and prioritization decisions.
• Flag trends, risks, or recurring issues to Pharmacy Operations leadership.
• Ensure team metrics are updated and communicated clearly.

Supporting Process & System Changes

• Reinforce adoption of new workflows, tools, or policy updates.
• Provide feedback from the frontline to leadership regarding system challenges or training needs.
• Participate in testing or rollout support for operational changes.

A successful applicant will fit the following criteria:

• Experience: 5+ years in a high-volume operations environment with at least 3 years of people supervision experience (healthcare tech, prior authorization, and/or pharmacy experience preferred)
• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• People Leadership: Experience supervising front-line teams, managing performance, and delivering coaching in a structured environment.
• Operational Execution: Comfortable managing daily production targets, SLAs, and quality standards.
• Adaptability/Resiliency: Ability to thrive in a dynamic, fast-paced environment and effectively navigate ambiguity to drive results.
• Organization & Accountability: Strong attention to detail and ability to manage multiple priorities in a fast-paced setting.
• Communication: Clear communicator with the ability to provide direct feedback to frontline staff and collaborate with external partners
• Mission-Oriented: Motivated by Blink’s mission and excited by the prospect of leading teams to deliver and improve patient outcomes.

What success looks like in the role:

• Daily production goals and SLAs are consistently met.
• Team members clearly understand expectations and improve performance over time.
• Attendance, quality, and productivity issues are addressed promptly.
• Workflow disruptions are minimized through proactive daily management.
• The team demonstrates strong process adherence and accountability.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

This role is based in Pittsburgh, PA (Robinson Township); candidates must reside locally.

The Opportunity

The Patient Services Operations team is at the forefront of Blink’s mission to bring affordable prices and deliver the best experience for our patients. As a Lead, Pharmacy Partner Coordination, you will play a critical role in ensuring the day-to-day execution of partner coordination workflows within a fast-growing hub pharmacy environment.

This is a hands-on management role for someone who thrives in fast-paced, high-volume operations and enjoys working closely with front-line teams. You will directly supervise hourly specialists, manage daily production performance, and ensure SLAs, quality standards, and productivity goals are consistently met.

Success in this role requires strong execution, attention to detail, and a commitment to team development. You’ll monitor queue health, coach employees using performance data, address workflow issues in real time, and escalate risks appropriately. You will also support the rollout of new processes and tools, helping your team adapt effectively as the business evolves.

This is an opportunity to build strong foundational leadership skills, develop high-performing teams, and make a direct impact on patient outcomes through operational excellence.

Responsibilities:

Executing Daily Production Operations

• Manage day-to-day workflow for assigned partner coordination queues to ensure SLAs, turnaround times, and quality standards are met.
• Monitor queue volumes throughout the day and reallocate work as needed to maintain productivity.
• Track attendance, coverage, and real-time staffing needs; escalate gaps to leadership.
• Perform quality checks and ensure team adherence to established processes and compliance standards.
• Address workflow errors or issues as they arise and partner with leadership when escalation is needed.
• Step into production during high-volume periods or coverage gaps..

Direct Team Supervision

• Supervise a team of hourly specialists.
• Set clear daily performance expectations aligned to established productivity and quality targets.
• Conduct regular 1:1 meetings focused on performance, development, and engagement.
• Provide real-time coaching and feedback based on observed performance and metrics.
• Support corrective action processes when expectations are not met.
• Assist with onboarding and training new team members.
• Maintain accurate timecard, attendance, and documentation records.

Managing Performance Through Data

• Review daily and weekly performance reports to track productivity, SLA attainment, and quality.
• Use data to guide coaching conversations and prioritization decisions.
• Flag trends, risks, or recurring issues to Pharmacy Operations leadership.
• Ensure team metrics are updated and communicated clearly.

Supporting Process & System Changes

• Reinforce adoption of new workflows, tools, or policy updates.
• Provide feedback from the frontline to leadership regarding system challenges or training needs.
• Participate in testing or rollout support for operational changes.

A successful applicant will fit the following criteria:

• Experience: 5+ years in a high-volume operations environment with at least 3 years of people supervision experience (healthcare tech, prior authorization, and/or pharmacy experience preferred)
• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• People Leadership: Experience supervising front-line teams, managing performance, and delivering coaching in a structured environment.
• Operational Execution: Comfortable managing daily production targets, SLAs, and quality standards.
• Adaptability/Resiliency: Ability to thrive in a dynamic, fast-paced environment and effectively navigate ambiguity to drive results.
• Organization & Accountability: Strong attention to detail and ability to manage multiple priorities in a fast-paced setting.
• Communication: Clear communicator with the ability to provide direct feedback to frontline staff and collaborate with external partners
• Mission-Oriented: Motivated by Blink’s mission and excited by the prospect of leading teams to deliver and improve patient outcomes.

What success looks like in the role:

• Daily production goals and SLAs are consistently met.
• Team members clearly understand expectations and improve performance over time.
• Attendance, quality, and productivity issues are addressed promptly.
• Workflow disruptions are minimized through proactive daily management.
• The team demonstrates strong process adherence and accountability.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Responsibilities:

• Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
• Provide patient care to accurately support pharma programs and triage to appropriate teams when required
• Strive to meet and exceed structured performance targets.
• Document all call information and data discovery according to operating procedures
• Utilize Knowledge Base materials as a foundation for resolving inquiries
• Maintain confidentiality of patient and proprietary information
• Develop a working knowledge of company related security and privacy practices.
• Participate in continued education on product changes, new features and product launches
• Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes

Requirements:

• High school diploma or GED required, Bachelor’s degree strongly preferred
• Customer service or inbound call center experience required
• Healthcare, pharmacy or other relevant industry experience strongly preferred
• Strong verbal and written communication skills
• Sound technical skills, analytical ability, good judgment, and strong operational focus
• A passion for providing top-notch patient care
• Ability to work with peers in a team effort and cross-functionally
• Strong technical aptitude and ability to learn complex new software

Location/Hours

• Full time position hourly, on-site 5 Penn Center Blvd, Robinson Township, Pittsburgh, PA
• Availability for Monday-Friday : 9: 30AM-5:30PM, 10:30AM- 6:30PM, 11 AM- 7 PM, 12 PM - 8 PM OR 1 PM- 9 PM EST
• OR open for availability for 4 day 10 hour shifts from 11am-9 pm EST OR 10am-8pm EST
• Availability for rotating Saturday shifts 9am-5pm
• Scheduling flexibility, as your schedule may change over time according to business needs

Benefits

• Medical, dental, and vision insurance plans that fit your needs
• 401(k) retirement plan
• Daily meal stipend for onsite marketplace
• Pre-tax transit benefits and free onsite parking
• Free shuttle service

Profitmind is building the intelligence behind how retailers make pricing and merchandising decisions. Today, many of these decisions are still driven by spreadsheets, rigid rules, and manual judgment, even at the largest brands.

Our platform turns complex data such as sales, inventory, and competitive signals into clear, explainable recommendations merchants can trust. Our platform focuses on impact, helping retailers improve margin, inventory health, and decision quality at scale. 

Based in Pittsburgh, Profitmind is backed by a recent strategic investment from Accenture, and scaling its agentic AI platform to power decision-making for some of the world’s largest retailers.

About the role:

We’re looking for a multi-disciplinary AI Engineer to design, implement, and deploy LLM-driven agents with strong backend and front-end integration. You’ll be leading efforts across LLM agent design, prompting, fine-tuning, and MLOps, while building real-world, production-grade applications with modern web technologies.

The ideal candidate combines a strong foundation in Python and AI with practical experience in agent frameworks like LangGraph, PydanticAI, and Google ADK, as well as FastAPI and front-end development.

What you’ll do:

LLM Agents & Prompt Engineering

• Architect and implement LLM agents using frameworks like LangGraph, PydanticAI, and Google ADK.
• Build composable, tool-augmented reasoning chains (e.g., RAG, CoT, ReAct, planner-executor).
• Integrate vector databases (e.g., FAISS, Pinecone, pgvector) and knowledge graphs (Neo4j) to support retrieval-augmented generation (RAG) and long-term chatbot memory.
• Design and maintain high-quality prompt strategies for robustness and reliability.

FastAPI, Model Context Protocol (MCP) & Backend

• Develop and maintain scalable APIs using FastAPI, supporting synchronous and asynchronous agent execution.
• Integrate Model Context Protocol (MCP) to enable secure and structured access to external data and tools within agent workflows.
• Implement state tracking, context-aware input dispatch, and modular plugin integration within the control plane.

Evaluation, Testing & Observability

• Build unit and behavioral tests for agents, tools, and workflows.
• Develop tooling for trace analysis, agent state debugging, and hallucination tracking.
• Compare and benchmark agent orchestration frameworks for trade-offs in speed, reliability, and usability.

Model Fine-Tuning & MLOps

• Fine-tune models using LoRA, QLoRA, or full fine-tuning pipelines.
• Integrate, deploy, and monitor models in production using cloud providers.
• Set up agent logging, observability dashboards, and recovery workflows.

Front-End & UX

• Familiar with React, TypeScript, Next.js, or similar frameworks
• Understanding of front-end and back-end integration for AI tools
• Ability to build basic dashboards or agent interfaces
• Integrate agents into interfaces
• Speak the language of UI 

What we’re looking for:

• 3+ years experience with Python in ML/AI systems and PyTorch or Tensorflow
• 1+ years experience with LLM agent development, prompt engineering, and frameworks like
• LangGraph, PydanticAI, and Google ADK.
• Experience with fine-tuning LLMs.
• Familiarity using vector stores like ChromaDB, Weaviate, or pgvector.
• Production experience with FastAPI, Docker, and MLOps
• Expert in Agentic Coding IDEs (Windsurf, Cursor or Claude Code)
• Bachelor’s or Master's degree in computer science

Nice to have:

• Open-source contributions to LLM/agent tooling
• Knowledge of async programming, websockets, and streaming APIs

What we offer:

• Competitive compensation and equity
• Comprehensive benefits including medical, dental, vision, etc.
• Unlimited and flexible PTO

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.

BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

Responsibilities:

• Data entry of electronic, faxed, and verbal prescriptions as per Blink protocols
• Handle provider/physician communications including, but not limited to voicemails, outbound and inbound calls
• Resolve open issues submitted by a variety of departments, including pharmacists, other technicians, and Incident Coordinator team
• Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
• Other duties as assigned in Pharmacy Technician role

Requirements:

• Minimum 6 months prior Pharmacy Technician, or similar industry experience required
• PTCB or NHA certification required prior to joining
• Professional phone presence in a support/service capacity
• Attention to detail with a high degree of accuracy
• Strong technical aptitude and ability to learn complex new software
• Competent in basic pharmacy calculations

Shifts: 3 available shift options:

• 12 PM - 8 PM EST (Monday - Friday with rotating Saturdays)
• 1 PM - 9 PM EST (Monday - Friday with rotating Saturdays)
• Rotational 40-hour per week shifts are also available between the hours of 8 AM - 9 PM EST (Monday - Friday) and Saturday 8:30 AM - 5 PM (rotating Saturdays)

*** All shifts require rotational Saturday shift 9 AM - 5 PM EST

Location: Onsite full time position in Robinson Township

Perks:

• Paid Time Off - Vacation and Sick Time
• Free Shuttle service
• Health Benefits, 401K
• Holiday pay
• Overtime eligible (if available)
• Casual dress code

Swan Analytical USA is seeking a Field Service Technician to join our dynamic team. The Field Service Technician will play a crucial role in ensuring the optimal functioning and performance of our analytical instruments at customer sites. As a Swan Field Service Technician, you will be responsible for on-site installation, maintenance, troubleshooting, and repair of our instruments, as well as competitors, providing outstanding technical support to our valued customers. This role will require up to 100% Travel (Mon-Fri only).

Key Responsibilities:

• Installation and Commissioning:

• Install and commission SWAN analytical instruments at customer locations.
• Ensure proper calibration and configuration to meet customer specifications.

• Preventive Maintenance:

• Conduct routine preventive maintenance activities to ensure instruments operate at peak performance.
• Keep detailed maintenance records and update service documentation.

• Technical Support:

• Provide exceptional technical support to customers via phone, email, and on-site visits.
• Troubleshoot and diagnose issues with instruments promptly and effectively.

• Repair and Upgrades:

• Perform instrument repairs, replacements, and upgrades as required.
• Coordinate with the support admin and manager to source and order replacement parts.

• Customer Training:

• Train customers on the proper use, maintenance, and calibration of SWAN instruments.
• Offer guidance on optimizing instrument performance.

• Documentation:

• Maintain accurate service records, equipment logs, and reports.
• Ensure timely submission of service reports and required documentation.

• Continuous Learning:

• Stay up to date with SWAN's product advancements and industry trends.
• Participate in training programs and workshops to enhance technical knowledge.

Circuit Breaker Project Manager Job description

HICO America, headquartered in Pittsburgh Pennsylvania with facilities in Los Angeles, Greensburg, PA, and Memphis TN, is part of the Power Systems business unit, in the Industrial Performance Group of the Hyosung Corporation, a large publicly traded corporation based in Seoul, South Korea. HICO is an ISO 9001 and 14001 certified company, with primary business in power system products.

Educational Requirement: Bachelor of Science in engineering, supply chain, or business from an accredited university.

Computer Skill Requirements: Microsoft Office Suite Skills required with Advanced Knowledge working with Microsoft Xcel and Microsoft Teams/360.

Travel: 10%

Execution of projects within the Product Execution PMO department. Maximize profit margin while maintaining service level to the client.

• Project budgetary performance of contractual scope of work obligations
• Submittal and schedule performance per contract and communication to customer stakeholders
• Customer perception and satisfaction
• Milestone and progress payment management and notification to HICO Accounting
• Warranty and MRO service level initial point of contact
• Responsible for estimating costs for HICO services with support from HICO Procurement
• Support review of final bid package as requested
• Attend project site and alliance meetings with customers as directed

Project leader regarding the customer and internal HICO stake holders.

• Single POC (Point of Contact) with customer
• Management and communication of schedule to customers, suppliers, and HICO stakeholders
• Communication of contractual milestones to factory and internal stakeholders.
• Potential travel to Memphis transformer production facility or project/customer locations.
• Coordination and support design review meetings
• Report any planned budgetary deficit to internal HICO stakeholders and determine root cause
• Support HICO procurement functions for his/her assigned projects
• Manage scope and budget of services including assembly, oil, HICO field service technicians
• Control costs of HICO services and sub-contractors
• Request and execute changes orders as required.

Benefits: Competitive compensation package, Paid healthcare, Matching 401k, Performance Bonus, Company lunches, Company Outings, Free Parking

HICO America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

About the role:

The Bilingual Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.

What’s in it for you:

• $40,000 minimum annual salary
• Uncapped commission opportunity
• Want to know what the top 20% earn? Ask your recruiter

Who we’re looking for:

• You compete daily in a fast-paced, high-energy environment
• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You’re coachable, but also independent and assertive in solving problems
• You’re eager to develop complex logistics solutions while delivering great customer service
• College degree preferred, but not required
• Military veterans encouraged to apply

What you'll be doing:

• Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs
• Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
• Work with the sales team to provide and negotiate competitive pricing
• Input, update and manage shipment information in our state-of-the-art systems
• Collaborate with the support team to guarantee each shipment is serviced properly
• Assist with billing and accounting responsibilities as needed

What you need:

• Fluent in Spanish and English
• Elite work ethic, 100% in-office, expected to go above and beyond
• Extreme sense of urgency to efficiently juggle dynamic operations
• Strong communication skills with ability to handle conflict
• Solution-focused mindset and exceptional customer service
• Ability to work with the latest technologies

Why TQL:

• Certified Great Place to Work with 800+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Where you'll be: 100 Beecham Drive, Pittsburgh, Pennsylvania 15205

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.