Information Technology Jobs in Bothell King County Wa Remote
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Immigration Attorney
Job ID: SLP0002
Position Name: Immigration Attorney – Employment-Based (EB-1A, EB-1B, EB-2 NIW, and O-1 petitions)
Experience: 3+ Years
Location: United States
Work Arrangement: Remote until May 2026 → Hybrid in Bellevue, WA or Phoenix, AZ (2+ days/week)
Posted Date: March 11, 2026
About Silicon Path Law
Silicon Path Law is a boutique immigration law firm specializing in employment-based immigration for technology professionals, researchers, founders, and other high-impact individuals. Our practice focuses primarily on EB-1A, EB-1B, EB-2 NIW, and O1 employment-based petition strategies.
Our mission is to help exceptional individuals build extraordinary careers in the United States through strategic legal advocacy and thoughtful case preparation.
Position Overview
Silicon Path Law is seeking an Associate Attorney – Employment-Based Immigration with a strong foundation in employment-based immigration who is interested in developing deeper expertise in extraordinary ability petitions.
This role is well suited for an attorney with 3+ years of immigration experience who is looking to grow their skills in EB-1A, EB-1B, EB-2 NIW, and O-1 petition preparation while working closely with experienced attorneys.
The Associate Attorney will assist with case strategy, petition drafting, and client communication while developing increasing responsibility over time. The role involves helping translate complex professional achievements into clear and persuasive legal narratives aligned with USCIS extraordinary ability criteria.
Key Responsibilities
Petition Preparation
Assist in the preparation of EB-1A, EB-1B, EB-2 NIW, and O-1 employment-based petitions
Draft petition letters, legal arguments, and supporting documentation
Review client evidence and help organize materials to support eligibility criteria
Assist with responding to Requests for Evidence (RFEs) and case updates
Support case preparation from intake through petition filing and adjudication
Client Communication
Participate in client consultations and case development discussions
Guide clients through documentation and evidence collection
Provide case updates and respond to client questions in coordination with supervising attorneys
Assist in evaluating potential eligibility for employment-based petitions
Team Collaboration
Work closely with senior attorneys, paralegals, and case managers on case preparation
Maintain organized case files and documentation
Participate in internal case reviews and strategy discussions
Contribute to maintaining high-quality case preparation standards within the firm
Required Qualifications
Juris Doctor (JD) from an accredited law school
Active bar membership in any U.S. state
3+ years of immigration law experience
Experience assisting with employment-based immigration matters
Strong legal research and writing skills
Excellent organizational and time management skills
Strong written and verbal communication abilities
Ability to manage multiple cases and deadlines in a collaborative environment
Preferred Qualifications
Exposure to EB-1A, EB-1B, EB-2 NIW, or O-1 petitions
Experience working with researchers, engineers, startup founders, or academics
Interest in developing expertise in extraordinary ability petitions
Familiarity with USCIS policy guidance and petition preparation processes
Membership in AILA (American Immigration Lawyers Association)
What We Offer
Competitive compensation package
Health, dental, and vision benefits
Paid time off and holidays
CLE and professional development support
Hands-on experience with complex employment-based immigration matters
Collaborative and mentorship-oriented team environment
Meaningful work helping exceptional individuals build careers in the United States
Enterprise Account Executive
Location: Remote (U.S.) | Department: Sales | Reports to: VP of Sales
Base: 125K
Bonus: 125K
Uncapped Commission
About the Company
We are a global leader in last-mile delivery orchestration, helping businesses deliver on time, every time. Our SaaS platform powers seamless delivery experiences for top brands across food & beverage, furniture, appliances, and building supply—combining intelligent routing, real-time visibility, and customer communication in one unified solution.
Role Overview
We’re seeking a proven Enterprise Account Executive to drive new business across multi-stakeholder enterprise organizations. You’ll own the full sales cycle—from prospecting and discovery to negotiation and close—targeting large accounts with national or multi-region operations.
Core Roles and Responsibilities
Pipeline Generation and Sales Strategy
- Proactively identify, research, and prospect new enterprise clients (e.g., Fortune 1000 importers, exporters, 3PLs, logistics, and distribution service providers).
- Develop and execute comprehensive territory and account plans targeting key decision-makers across operations, logistics, and IT.
- Collaborate with Marketing and SDR teams to drive pipeline through targeted campaigns, events, and ABM initiatives.
Sales Cycle Management and Deal Closure
- Manage the entire enterprise sales cycle—from qualification to contract signature—typically for multi-million-dollar ARR deals.
- Conduct consultative discovery sessions to deeply understand each client’s logistics and delivery challenges (warehousing, route optimization, customer communication).
- Lead executive-level product demonstrations and solution presentations, partnering with Solutions Engineering and Product teams as needed.
Solution Development and Negotiation
- Design tailored SaaS solutions that optimize delivery performance, reduce cost, and improve ROI.
- Negotiate complex commercial terms and SLAs with C-suite and procurement leaders.
- Manage RFP/RFI responses, ensuring clarity, accuracy, and competitive positioning.
Relationship Management and Collaboration
- Build and sustain trusted, long-term relationships with executives and operational leaders within client organizations.
- Collaborate cross-functionally with Professional Services, Customer Success, and Product to ensure seamless onboarding and long-term adoption.
- Represent the company at key industry conferences, tradeshows, and strategic networking events.
Forecasting and Administration
- Maintain accurate sales records, pipeline data, and forecasts in Salesforce.
- Meet or exceed monthly, quarterly, and annual sales quotas.
- Provide consistent reporting on pipeline health, competitive intelligence, and customer feedback.
Key Skills and Qualifications
- Experience: 7+ years of enterprise B2B SaaS sales, ideally within logistics, transportation, or supply chain technology.
- Business Acumen: Deep understanding of logistics operations, delivery optimization, and supply chain management trends.
- Sales Expertise: Proven success managing large, complex sales cycles and closing multi-stakeholder, seven-figure deals.
- Communication: Exceptional presentation and negotiation skills with the ability to engage and influence C-level audiences.
- Problem-Solving: Analytical, creative, and strategic thinker who connects customer challenges to measurable solutions.
- Autonomy and Collaboration: Self-starter with entrepreneurial drive who collaborates effectively across GTM and product teams.
Why Join Us
Be part of a fast-growing SaaS leader that’s redefining delivery orchestration for the world’s largest brands. You’ll have the autonomy to make an impact and the backing of a global team that values innovation, accountability, and customer success.
Job Title: Support Engineer
Location: Seattle, WA / Bothell, WA (On-site)
Job Type: Full-time
About Us:
Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.
Role Summary:
We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.
Key Responsibilities:
- Own customer support issues end to end and ensure timely, accurate resolutions
- Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
- Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
- Serve as the escalation point for Jira Service queues and guide triage and prioritization
- Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
- Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
- Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
- Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
- Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
- Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
- Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
- Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
- Mentor junior support engineers and help develop team best practices
- Participate in incident response efforts for issues affecting multiple customers or systems
Required Qualifications:
- 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
- Proven experience supporting healthcare customers or healthcare data workflows
- Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
- Proficiency with Jira Service Management for issue triage and workflows analysis
- Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
- Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
- Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
- Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
- Strong documentation skills maintaining shared knowledge bases or support playbooks
- Comfort handling workloads involving sensitive healthcare information and security-related tasks
Preferred Qualifications:
- Scripting or automation experience in Python, Bash, or PowerShell
- Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
- Experience supporting customers during EHR integrations or workflow onboarding
- Experience with remote support tools such as TeamViewer or AnyDesk
- Experience building documentation or diagrams in Confluence and Lucidchart
- Exposure to security monitoring tools or vulnerability management processes
- Prior mentorship or leadership experience in a support environment
What We Offer:
- A competitive salary and stock options grant
- Holiday schedule according to your country of residence and PTO
- An innovative and high-paced work environment with a flat management hierarchy
- Opportunities for professional growth and advancement in a rapidly scaling company
How to Apply:
Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!
Join us in transforming healthcare through innovative technology!
Summary:
The main function of a scanning operator is to prepare and digitize physical books using high‑speed document scanning equipment. This role focuses on safely handling physical materials, operating industrial scanning and cutting equipment, and producing accurate digital files at scale by following established procedures.
Job Responsibilities
- Remove book bindings using industrial cutters and prepare loose pages for scanning.
- Operate high‑speed document scanners to digitize physical books.
- Monitor scan quality to identify issues such as double feeds, skew, blurred images, or missing pages.
- Organize, label, and store digital files according to defined naming and folder conventions.
- Handle physical materials safely, including disposal of scanned pages and book remnants in accordance with procedures.
- Maintain a clean, safe, and organized work area while meeting daily throughput and accuracy targets.
Skills
- Strong attention to detail and ability to maintain accuracy during repetitive tasks.
- Ability to follow written procedures and safety guidelines consistently.
- Comfortable performing physical, hands‑on work for extended periods.
- Basic computer skills for operating scanning software and managing files.
- Dependable, punctual, and able to work effectively in a production‑style environment.
- Team‑oriented with a strong focus on quality and consistency.
Education/Experience
- No college degree required.
- High school diploma or equivalent preferred.
- Prior experience with manual, operational, or production work is a plus but not required.
- On‑the‑job training will be provided.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Job description:
Knit Programmer – Wearable Devices
We are seeking an experienced Knit Programmer to join our R&D team focused on next-generation wearable technologies. This is a highly specialized, hands-on role requiring deep expertise in machine knitting, sample development, and prototype fabrication.
Key Responsibilities
- Program and operate Shima Seiki knitting machines to develop samples and functional prototypes for wearable devices.
- Produce a range of outputs—from coupon-level test samples to fully integrated knit prototypes.
- Maintain accurate documentation for all programmed runs, including machine settings, yarn specs, and outcomes.
- Collaborate with multidisciplinary teams (engineering, design, materials science) to translate requirements into knit form.
- Manage the tracking and organization of sample development, revisions, and deliveries.
Minimum Qualifications
- 8+ years of hands-on experience with Shima Seiki knit programming and machine operation.
- Proven track record of working in both R&D and production environments for knitwear.
- Strong ability to communicate and collaborate across cross-functional teams (XFN), including technical and non-technical stakeholders.
- Deep understanding of knit structures, yarn properties, and wearable construction methods.
Preferred Qualifications
- Experience with STOLL knitting machines and associated programming tools.
- Exposure to smart textiles and e-textiles or prior work in wearable electronics integration.
Note: This role is not remote or AI-simulated. We are looking for a candidate with physical, demonstrated expertise in machine knitting and prototype execution. Applications without direct machine experience will not be considered.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- working in an R&D and production environment: 1 year (Required)
- shima seiki knit programming: 8 years (Required)
- Work Location: Redmond, Washington
The role of the Project Manager is to plan, execute, and finalize projects according to defined timelines and within the allocated budget.
The Project Manager is responsible for ensuring that business and end users are consulted with and their input is incorporated into the project deliverables.
Remote working/work at home options are available for this role.
This hybrid role allows candidates to work primarily from home while completing occasional in-person member visits in their local area as needed.
As part of the Integrated Care Management (ICM) team, the Case Manager works with members who have complex health and social needs.
Through collaboration, the Case Manager helps coordinate services and advocate for appropriate care to improve health outcomes and promote cost-effective care solutions.
Key Responsibilities Conduct comprehensive assessments of members’ health, social, and care coordination needs.
Develop and implement individualized case management plans based on member needs, benefit plans, and available resources.
Collaborate with members, healthcare providers, and community organizations to coordinate services and support care plans.
Apply clinical guidelines, policies, and regulatory standards to ensure appropriate benefit utilization and care management.
Utilize clinical tools and data review to evaluate member eligibility and determine appropriate care strategies.
Advocate for members by identifying resources and coordinating services to address medical and social determinants of health.
Maintain accurate documentation while navigating multiple systems and case management platforms.
Participate in care management and quality management processes in compliance with regulatory and accreditation standards.
Caseload Information Telephonic/Hybrid Case Managers: Caseloads typically range from 250–500 members , depending on stratification and complexity of member needs.
Field-Based Case Managers: Caseloads typically range from 30–100 members , depending on market needs and complexity.
Required Skills & Qualifications Active, unrestricted Illinois license required: RN, LCSW, or LCPC.
Minimum 3–5 years of clinical experience required.
2–3 years of care management, discharge planning, or home health coordination experience preferred.
Experience working with case management processes and care coordination programs preferred.
Experience with Illinois waiver services preferred.
Ability to work independently in a remote/home-based environment while collaborating with teams virtually.
Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and ability to navigate multiple systems.
Education Active Illinois licensure required as one of the following: Registered Nurse (RN) Licensed Clinical Social Worker (LCSW) Licensed Clinical Professional Counselor (LCPC) Keywords: case management, care coordination, discharge planning, RN case manager, LCSW case manager, LCPC case manager, managed care, Medicare, Medicaid, integrated care management, telephonic case management, hybrid case manager, population health, healthcare coordination, care management
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Vijay at (63 Title: Financial Analyst
- Hybrid Duration: 2 Months Location: Hybrid at Northbrook, IL Schedule: 8:00 AM
- 5:00 PM Note: The position reports to the Manager of Corporate Accounting, based at our Northbrook Headquarters, with flexibility to work from our Chicago office.
This is a hybrid role, requiring on-site presence three days per week.
Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Position Purpose: We are seeking a highly motivated and detail-oriented Senior Accountant to support global accounting operations, strengthen internal controls, and drive process improvements.
This role will play a key part in month-end close, cross-functional initiatives, and special projects.
The ideal candidate is analytical, proactive, and capable of operating independently in a fast-paced, collaborative environment.
Duties and Responsibilities: Lead and execute month end, quarter end, and year end close activities, including journal entries and account reconciliations Perform variance analysis and investigate discrepancies Support internal and external audit requests Support maintenance of Oracle Account reconciliation portal Maintain supporting documentation and schedules in compliance with SOX requirements Support both internal and external audits by providing requested materials and actively participating in walkthroughs and testing with auditors and internal stakeholders Contribute to various accounting and finance initiatives, including system implementations, process improvements, and other special projects as assigned Education and Experience: Bachelor's degree in accounting required Minimum 5 years of total accounting experience Knowledge of ERP: Oracle preferred, Oracle ARCS and Kyriba Experience with improvement initiatives and enhancements Ability to have a collaborative style and work with cross-functional and international teams Strong GAAP knowledge, analytical, and problem-solving skills Excellent verbal and written communication skills CPA certification preferred About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CPA, Oracle, GAAP, Oracle ARCS, Kyriba
Remote working/work at home options are available for this role.
*Securian Financial the internal position title is Engineering Sr Analyst or Engineering Consultant. Title and salary will be determined based on applied skills.*
Position Summary:
Join theEnterprise Partner Solutions (EPS)team as aLicensing and Compensation Engineer, where you'll drive innovation in partner experience using cutting-edge SAP technologies. This team envisions a future where every financial producer is empowered from day one through intuitive, reliable, and scalable technology. Our engineering team is committed to transforming the producer experience by delivering back-end systems that simplify onboarding, ensure compliance in licensing, and guarantee timely and accurate compensation. We strive to be the trusted backbone of producer operations, enabling our company to grow with confidence and integrity. If you're passionate about engineering solutions that make a measurable impact, this is your opportunity to shape the future of partner engagement at scale.
Responsibilities include but not limited to:
Support and maintain SAP technologies related to partner compensation and licensing, including APM (ICM), ALM, OK2, and Advanced Workflow.
Perform analysis, design, development, and integration on medium to high level complexity assignments.
Develop and support automation capabilities through webservices and APIs.
Troubleshoot and resolve incidents across the licensing and compensation platform, including integrations with internal and external systems.
Collaborate with product analysts, quality engineers, and business stakeholders to deliver enhancements and ensure platform stability.
Analyze job failures, support tickets, and backlog stories to identify trends and drive continuous improvement.
Participate in Agile ceremonies and contribute to sprint planning, story refinement, and retrospectives.
Document technical processes and contribute to knowledge sharing across the EPS team.
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.
3+ years of experience supporting SAP technologies, preferably in compensation or licensing domains.
Familiarity with SAP ICM/APM and ALM modules.
Strong problem-solving skills and ability to manage multiple priorities.
Excellent communication skills and ability to work cross-functionally.
Experience with Agile methodologies and DevOps practices is a plus.
Preferred Qualifications:
SAP Certification in relevant Modules
Development Languages: Java, Groovy, SQL, Git, IntelliJ, webservices
Understanding of compensation payment structures for agents and familiarity with licensing and regulatory compliance frameworks governing producer eligibility to sell products.
Ability to work independently and as part of a collaborative team.
Commitment to continuous learning and process improvement.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
*At Securian Financial the internal position title isEngineering Senior Analyst or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*
Position Summary:
Are you a hands-on engineer who enjoys designing, building, and supporting modern communication platforms? Do you like solving complex problems and working with teams that move quickly from idea to delivery? This role offers the opportunity to make an immediate impact.
As a member of the Telephony and Contact Center Technologies team, you will design, engineer, implement, and support Securian's enterprise telephony and contact center platforms. This role is focused on delivering secure, scalable, cloud-first communication solutions using RingCentral, NiCE CXone, and Cyara.
You will work closely with Contact Center Operations, Agile delivery teams, and technology partners to continuously improve customer and associate experiences across the enterprise.
Responsibilities include but not limited to:
Design, engineer, implement, and support enterprise UCaaS and CCaaS platforms
Provide daily operational support for cloud-based telephony, unified communications, SIP services, and IVR solutions
Qualifications:
Hands-on experience engineering and supporting cloud-based telephony or contact center platforms
Strong understanding of VoIP technologies, SIP, and call routing concepts
RingCentral and RingCentral Contact Center engineering
NiCE inContact / CXone administration and development
Cyara or similar modern telephony orchestration platforms
Experience designing and supporting UCaaS and CCaaS (including IVRs and contact center workflows) solutions in large enterprise environments
Solid knowledge of networking concepts related to real-time communications
Preferred Qualifications:
Supporting remote contact center agents
REST API integrations and automation
Scripting using PowerShell or Python
Workforce management, call recording, or speech technologies
PSTN carrier and phone number lifecycle management
This role plays a critical part in modernizing Securian's communication platforms and ensuring reliable, scalable experiences for customers and associates. You will have the opportunity to influence technical direction and deliver compelling solutions that matter.
#LI-Hybrid**This position willhave a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. Ifyou'reina commutable distance (90 minutes)you'lljoin us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
