Information Technology Jobs in Boston

Our client, a Union representing ride share drivers is seeing an Administrative Coordinator to join their team.

• The position is long-term temp with the possibility of perm hire.
• The work schedule is Monday – Friday, 9am – 5pm; occasionally requires work outside normal business hours, including some nights, weekends, and holidays.
• The pay rate is $28.00 per hour.

ROLE DESCRIPTION:

We are looking for an administrative assistant to support staff and operations for our Boston Office. Responsibilities include but are not limited to:

DUTIES AND RESPONSIBILITIES:

• Enter New Hire Staff and Terminations, Brigade, into HR Passport (HRP) under the direction of the operations manager.
• Answering ADU hotline and sending emails for organizers to follow up.
• Meet with candidates to assemble New Hire packets, collect documentation and send to Payroll and HR for processing.
• Occasional travel within MA & NJ
• Arrange Travel/Hotel/Car/Train reservations using the Concur system/BCD travel negotiating and ensuring best prices/options.
• Reserve and set up Conference rooms/meeting rooms in the appropriate office space.
• Manage zoom accounts
• Set up calendar invites and meeting schedules
• Handle Logistics for events such as ordering food/beverages, setting up tables, assisting with driver sign-in, parking validations.
• Maintain and order office supply through Amazon or Staples.
• Order union merchandise(swag) for events and rallies from our trusted vendors.
• Process Check Request(s), Invoices for all outside vendors, Brigade/NOTP Expenses using the BP Logix system.
• Submit weekly Timesheets every Friday and follow through with managers for approvals
• Log all Amex Card transactions when used, for the monthly reconciliation.
• Trouble shoot office equipment with the help of IT Union Help Desk.
• Other administrative duties as required.

QUALIFICATIONS AND EXPERIENCE:

• Minimum 2-year experience in an equivalent position.
• Ability to multi-task, prioritize responsibilities and meet deadlines.
• Being well organized and detail oriented.
• Strong professional and calm demeanor, exhibiting tact, and working well with people of diverse economic/cultural backgrounds.
• Proficient computer, database, phone system and other technology skills covering a variety of office equipment.
• Strong interpersonal and communication skills (written and verbal).

Director of Front Office – The Langham, Boston

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

The Langham, Boston is one of the city’s most historic hotels and is one of the most iconic luxury hotels in the US. You will be leading Front Office operations, ensuring the highest levels of guest satisfaction and service excellence. This leadership role involves managing guest relations, concierge services, front desk operations, and bell services. The Director of Front Office will be instrumental in crafting memorable guest experiences, implementing Langham service standards, and leading a dynamic team in alignment with the culture and values of Langham Hospitality Group.

Key Responsibilities:

Operational Leadership

• Oversee the daily and strategic operation of the front office, ensuring exceptional guest service at every touchpoint.
• Promote visibility and engagement of Assistant Front Office Managers, ensuring they actively support desk operations and front-line colleagues.
• Monitor guest satisfaction, address complaints swiftly, and lead by example in delivering anticipatory service.
• Maintain strong interdepartmental collaboration to resolve service issues efficiently.
• Ensure consistent process adherence, including check-in procedures, headset use, and billing accuracy (e.g., early departure fees).

Staff Management and Development

• Recruit, train, coach, and retain a high-performing Front Office team.
• Conduct regular performance evaluations, daily audits, and coaching sessions to promote growth and accountability.
• Empower managers through effective delegation of responsibilities and task ownership to build confidence and strengthen team operations.
• Create a culture of trust and development by encouraging decision-making and proactive leadership across all management levels.

Guest Relations

• Lead initiatives to enhance the guest experience, including personalized pre-arrival engagement and thoughtful post-stay follow-up.
• Handle VIPs, service recovery, and loyalty program recognition to ensure memorable experiences.
• Analyze guest feedback to identify trends and opportunities for service improvement.

Financial Management

• Manage the front office budget, control departmental expenses, and drive performance against financial goals.
• Leverage upselling and revenue-enhancing strategies to maximize room revenue.
• Review financial reports and labor forecasts, planning as needed to align with occupancy trends.

Quality Control

• Enforce brand standards and service expectations consistently throughout the department.
• Conduct regular inspections and audits of team performance, grooming standards, and guest interactions.
• Follow through on process consistency and accountability, ensuring operational procedures are upheld.

Strategic Planning

• Participate in hotel-wide strategic initiatives and contribute to long-term planning.
• Stay ahead of industry trends and incorporate best practices to elevate service delivery and operational efficiency.
• Lead continuous improvement projects and initiatives to support departmental goals and guest satisfaction targets.

Technology and Systems Management

• Ensure all staff are proficient in front office systems including PMS, guest service platforms, and communication tools.
• Drive efficient use of technology to streamline check-in/check-out, guest communication, and reporting.

Reporting and Health and Safety

• Ensure compliance with all local health, safety, and fire regulations.
• Train and coach staff in emergency procedures and workplace safety.
• Take corrective action as needed to maintain a secure and safe environment for guests and employees.

Key Competencies & Leadership Attributes

• To excel in this role, the Director of Front Office must demonstrate:
• Strong Team Presence: Actively engage with staff on the floor and lead with visibility, setting the tone for guest-focused service and internal support.
• Confident Decision-Making: Take ownership of departmental decisions and guide the team with clarity and assurance.
• Effective Delegation: Empower and develop team leaders by distributing responsibilities and trusting in their execution.
• Process Discipline: Ensure consistent adherence to operational protocols and enforce accountability to maintain service excellence.
• People Leadership: Foster trust, communicate with purpose, and inspire a culture.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field
• Minimum of 5 years in front office leadership within a luxury hotel environment
• Proven experience leading high-performance teams and mentoring junior leaders
• Strong interpersonal, communication, and conflict resolution skills
• Demonstrated ability to make independent, timely, and guest-centric decisions
• Deep knowledge of hotel systems including Shiji, HotSOS, and Alice
• Flexible availability including nights, weekends, and holidays
• Legally authorized to work in the United States

Salary Range:

• $105,000 - $115,000 annually

For more information about the property, please visit:

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

In this role you will work to provide a genuine experience to customers with professionalism, poise, and patience. A passion for cannabis coupled with a strong adherence to protocol and compliance are a must for this role.

The Driver will work to deliver items to clients or businesses in a safe, timely manner. This person will be responsible for reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Responsibilities include:

• Load the delivery van at the beginning of the day for deliveries that will happen throughout the day
• Interpret and execute state laws and regulations required when delivering medical cannabis
• Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc)
• Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept and manifests are returned completed and ready for filing
• Maintaining positive professional relationships with dispensary staff
• Timely and effective communication when issues arise while making deliveries
• Other duties as assigned

Salary

Required Skills

• Must be 21 years or older and pass any and all required pre-employment screenings
• Must have a clean motor vehicle driving record (minor violations may be considered)
• Must have a valid drivers license
• Ability to communicate professionally in person to effectively explain all variations of cannabis products to guests, if necessary
• Basic math skills with the ability to handle cash transactions
• Must be able to sit and drive for extended periods of time while maintaining focus.
• PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 50 lbs (100 lbs with assistance) AND must be able to do so with extreme care and caution when working with product.
• Must be able to lift and carry up to 20 lbs

Desired Skills

• Professional knowledge and working experience of cannabis products from a regulated retail or medical distribution center
• Computer skills working within a POS system as well as cash register and payment processing

About Careers in Cannabis

Welcome to the Careers in Cannabis network.

By creating your Careers in Cannabis profile, you take the first step towards finding your next job opportunity and career step in the fast-growing cannabis industry.

Built from the ground up for the industry, the Careers in Cannabis platform is designed to make the process of finding your next gig intuitive. Through our matching technology, you can easily assess your personal fit for various skills and roles across the cannabis industry.

Your profile provides immediate access to good local job openings, and you will be notified of new job openings immediately as companies post to

Harvest the power of the Careers in Cannabis profile to find your fit and your future gig.

Benefits

Equal opportunity employer

Company Description

F.D.R. Consulting Group brings over 20 years of expertise in legal recruitment, specializing in job placements for individual attorneys, practice groups, and facilitating mergers for law firms and corporations.

Role Description

This is a full-time on-site role for a Patent Attorney/Agent/Tech PhD with a background in Biotechnology or Chemistry. The role involves drafting and prosecuting patent applications, conducting patentability, freedom-to-operate, invalidity search/analysis; analyzing technical documents to assist with patent prosecution, counseling, post-grant proceedings, and litigations. Patent Attorneys, Agents and Technology Specialists can be considered in Boston, NY or DC.

Qualifications

• Experience in drafting and prosecuting patent applications and patent preparation
• Strong knowledge of Patent Law and patentability
• Advanced degree (Ph.D. preferred) in Biotechnology, Chemistry, or a related field
• Attorneys should have admission to a Bar and the USPTO
• Patent Agents should be registered USPTO
• Excellent communication skills
• Prior experience in a legal or intellectual property role

*2nd shift, 3-11pm*

Job Summary

The Manufacturing Supervisor provides hands-on leadership of second shift GMP manufacturing operations for microbiome Live Biologic Products. This role supervises four contract associates and ensures safe, compliant, and efficient execution of fermentation, harvest, lyophilization, media/buffer preparation, packaging, and suite readiness activities. The Supervisor serves as the primary on-site manufacturing leader during second shift and actively supports floor operations.

Responsibilities

• Supervise second shift GMP manufacturing activities, including fermentation and downstream processing.
• Lead and support four contract manufacturing associates; assign tasks and provide coaching.
• Ensure production suites, equipment, and materials are ready and compliant.
• Enforce cGMP, safety, and quality standards.
• Review batch records and documentation for accuracy and completeness.
• Execute shift schedules to meet production timelines.
• Escalate and support resolution of manufacturing issues, deviations, CAPAs, and change controls.
• Support new processes, SOP implementation, and technology transfers.
• Provide clear shift handovers and communicate production status and risks.

Qualifications

• Bachelor’s degree in Biology, Biochemistry, Engineering, or related field preferred.
• 3–6 years of GMP manufacturing experience; prior supervisory or lead experience preferred.
• Experience with fermentation, microbial processing, aseptic techniques, or lyophilization preferred.
• Strong knowledge of cGMP regulations and documentation practices.
• Experience reviewing batch records and supporting deviation management.

Account Executive

WORLDWIDE EXPRESS

The largest non-retail authorized UPS® partner and No. 1 largest privately held LTL broker in the country!

The Account Executive position at Worldwide Express is a unique and rewarding outside business-to-business(B2B) sales opportunity for the salesperson looking for unlimited growth potential and uncapped residual commission coupled with a healthy base salary and monthly allowances. This unique compensation plan allows top performers to earn an annual six-figure income within 18 to 24 months.

PERFORMANCE RESPONSIBILITIES:

Consult, educate and simplify supply chain practices through an innovative, web-based platform. Streamline in and outbound processes, providing customized solutions.

• Lead presentations with executives/owners of businesses with frequent shipping volume
• Partner with the operations and account management teams for optimal customer satisfaction
• Solution selling; effectively present solutions through cost-benefit analysis
• Present a streamlined technology solution developing a detailed analysis of customized needs in challenging areas and lanes
• Take the lead in coordinating/developing/managing all aspects of the proposal process
• Close, activate and train decision-makers on our exclusive shipping platform

WHAT WE EXPECT FROM YOU:

A competitive and motivated mindset and a passion for new business development.

• Bachelor's Degree preferred
• Proven success in generating/qualifying leads through prospecting new business with a ‘hunter’ mentality
• High energy, with a passion for your personal brand and the ability to carry yourself like an executive
• Comfortable in a fast-paced, quota-driven, results-oriented environment
• Effective communicator with strong business acumen and intuition
• Self-starter with strong organization & presentation skills
• Attention to detail to drive profitability
• Ability to think strategically about the personal impact to the client's long-term business strategy
• Team-oriented peer, with a thirst to compete to be the most valuable player

WHAT WE COMMIT TO YOU:

Industry-leading compensation with aggressive residual, uncapped commissions. Unsurpassed training, nationally ranked growth opportunities and our insanely awesome culture.

• Territory development with Targeted Company opportunities
• Strategic, pre-screened lead generation supported by multiple internal/external parties
• A competitive starting BASE SALARY with performance-based increases
• Residual, uncapped monthly commission
• Monthly/Quarterly/Regional contest with great reward$$$
• Fast track bonuses for quality deals your first year while ramping up
• The compensation plan allows top performers to earn an annual six-figure income within 18 - 24 months
• Nationally recognized sales training
• Ongoing sales & management support
• Progressive Advancement opportunity and national career mobility
• Monthly auto & cell phone allowances
• A comprehensive benefits package with medical, dental, vision coverage and a 401(k) program

WHY WORLDWIDE EXPRESS?

• No. 1 largest privately held LTL broker in the country!
• The largest non-retail authorized UPS® partner
• More than 90,000 customers nationwide
• Ranked a Top 10 Freight Brokerage Firm by Transport Topics for the past 5 years
• Ranked a Top 50 Logistics firm globally by Transport Topics for the past 5 years
• Nationally ranked/known for culture, training and career growth

WHO ARE WE?

Quite simply, we make shipping simple. Worldwide Express offers customers a comprehensive solution for their shipping needs, whether it be small package, less-than-truckload or full truckload. We are a local partner for your global supply chain, providing consultative service from more than 125 offices across the nation. Through our relationship with UPS® and a highly selective carrier portfolio, we provide our customers with a breadth of shipping options unmatched in the 3PL field.

Worldwide Express has a strategic partnership with UPS for light package, domestic and international shipping to penetrate the small to medium size business sector. As UPS's largest business partner in North America our sales teams do what they do best, which is providing solutions to a C-Level executive while letting UPS do what they do best, deliver more packages on time than anyone else. In addition to our relationship with ups WWE has alliances with over 65 LTL, Domestic Air Freight, and International Air Freight carriers. WWE provides tailored services and individualized shipping solutions to fit the need of any small to medium sized business customers.

Worldwide Express is an Equal Opportunity Employer. Worldwide Express Operations, LLC and WWEX Franchise Holdings, LLC (collectively “Worldwide Express”) strives to make employment decisions on the basis of merit, seeking the most qualified individuals in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, genetics, disability, age, veteran status, or other status protected by law. All employment decisions will be based on valid job requirements or other legitimate, non-discriminatory reasons. Worldwide Express offers reasonable accommodations for individuals with disabilities in the job application and hiring process. If you would like to request such an accommodation, please contact the Human Resources Director of Worldwide Express.

Central Processing Supervisor, Core Laboratory - Evening Shift

Location: Boston Teaching Hospital

• Evening Shift: 3p – 11:30p ($3/hr evening diff).
• Must be ASCP certified (or equivalent).
• Sign-on bonus eligible.

Responsibilities:

• Responsible for coordinating the daily operation of the front office of the core laboratory.
• Oversees all Pre and Post analytic activity on the evening shift, in close conjunction with the day shift MT Operations Coordinator, reference lab staff, and other individuals who oversee areas that have an overlapping operating relationship with Central Processing.
• Ensures that all activities, processes and policies are carried out in strict compliance with governmental regulations, licensing agency standards, and hospital policies and procedures.
• Responsible for day-to-day general management including staffing, schedules, payroll, performance management, training, education, development of policy and protocol, compliance, and safety.
• FTE's: 25+/-.
• Reports to the Technical Director of Pre/Post Analytics in the Core Laboratory.

Qualifications:

• MT (ASCP) or equivalent.
• Bachelor’s Degree in Medical Technology or physical sciences.
• 4+ years of hospital laboratory experience, including knowledge of &/or experience with pre/post analytics &/or central processing.
• 1+ years of leadership experience.
• Preferred: experience overseeing non-exempt hourly staff.

• Lead and manage complex, cross-functional Medical Affairs projects, including medical content development, MLR (Medical/Legal/Regulatory) review processes, MA operations, and MA consulting.
• Serve as the primary Client/Project Manager for assigned client projects, ensuring timely delivery, quality standards, and strategic alignment with client objectives.
• Oversee project teams composed of internal staff and external consultants, ensuring effective collaboration and resource utilization.
  
  

• Contribute to the development and execution of Global Medical Affairs strategies, aligning with broader organizational goals and client needs.
• Actively participate in the MA leadership team to shape solution offerings, drive innovation, and support business growth.
• Support the design and implementation of scalable Medical Affairs models and frameworks across therapeutic areas and geographies.
• Lead and manage the development of the positioning and marketing information related to EVERSANA’s Medical Affairs Excellence & Strategy and related consulting services. Including, oversight of capabilities presentations, development of case studies, white papers, publications, and information on .
• Create/Drive Thought leadership in partnership with MA / MI leadership team across via position papers, webinars, conferences, social media, and other channels, collaborating with marketing and commercialization team to run marketing campaigns on new opportunities.
  
  

• Drive continuous improvement in Medical Affairs operations, including process optimization, technology adoption, and performance metrics.
• Champion the integration of digital tools and platforms to enhance medical content delivery, stakeholder engagement, and operational efficiency.
• Collaborate with internal stakeholders to identify and implement innovative approaches to Medical Affairs service delivery.
  
  

• Partner closely with leaders across Global Medical Information, Global Medical Affairs, and other EVERSANA business units to deliver integrated, best-in-class solutions.
• Facilitate cross-functional alignment and communication to ensure consistency and excellence in Medical Affairs deliverables.
• Represent Medical Affairs in strategic discussions with internal and external stakeholders, including clients and industry partners.
  
  

• Build, mentor, and manage high-performing Medical Affairs teams, fostering a culture of collaboration, accountability, and professional growth.
• Support recruitment, onboarding, and training of new team members (FTEs and consultants) to ensure capability alignment with evolving business needs.
• Promote knowledge sharing and best practices across teams and projects.
  
  

• Cultivate Trusted Partnerships: Build and maintain strong, long-term relationships with client stakeholders, acting as a strategic advisor and trusted partner in Medical Affairs transformation.
• Client Satisfaction & Retention: Monitor client satisfaction through regular check-ins, feedback loops, and performance reviews; proactively address concerns to ensure high retention and repeat business.
• Strategic Account Growth: Identify opportunities to expand EVERSANA’s footprint within client organizations by aligning new offerings with evolving client needs and priorities.
  
  

• Hours: Monday-Friday, 40+ Hours/week
• Travel: Up to 25%.
  
  

• Medical / Scientific degree, PharmD, MD, PhD, etc.
• 5+ years of experience in Medical Affairs within the pharmaceutical, biotechnology or device/diagnostics industry
• Demonstrated experience with project management, including vendor and / or technology management
• Experience with Medical Affairs Operations and Excellence across Medical Information, Medical Communications, HEOR, Investigator Initiated Studies, Independent Medical Education, Evidence Generation, etc.
• Results driven and team-oriented, with the ability to influence outcomes as necessary
• Able to innovate, analyze, and solve problems with minimal supervision. Passion for technology, innovation (including AI), and process improvement
• Exceptional attention to detail and communication skills
• Demonstrated ability to manage multi-client projects simultaneously while advancing company goals / initiatives
• Ability to communicate and interact effectively with clients
• Experience working in Agile culture, ability to effectively manage shifting priorities, and experience in fast-paced environment is a plus
  
  

Medical Practice Manager

About the Practice

Meeks and Zilberfarb Orthopedics is a premier, 5-star Google-rated surgical practice specializing in sports medicine. We are dedicated to helping athletes and active individuals return to the lifestyles they love. We pride ourselves on a culture of excellence, a professional yet pleasant environment, and a commitment to personalized, high-quality patient care.

The Opportunity

We are seeking a Practice Manager to serve as a strategic partner in our growth. In this role, you will go beyond daily administration to optimize our end-to-end patient journey. You will lead our operational excellence initiatives, ensuring that our internal systems—from surgery scheduling to billing—match the world-class clinical care we provide.

Key Responsibilities

·        Strategic Operations: Lead the implementation of office policies that maximize practice efficiency and patient throughput.

·        Revenue Cycle Management: Billing and coding for surgical procedures, ensuring financial health amidst evolving 2026 reimbursement landscapes.

·        Technology Leadership: Leverage your proficiency in eClinical Works, Athena, or Epic to integrate modern data tools and AI-powered efficiencies into our workflow.

·        High-Stakes Coordination: Manage critical relationships with administrative leaders at Beth Israel Lahey and New England Baptist Hospital.

·        Clinical Support & Oversight: Supervise Medical Assistants, manage DME inventory (boots, braces), and oversee the high-precision scheduling required for surgeries and Independent Medical Exams (IMEs).

·        Compliance Champion: Ensure our 5-star standard is protected through rigorous HIPAA compliance and mandatory staff training.

Qualifications

·        Experience: 3+ years in a medical practice management role

·        Technical Expertise: Mastery of surgical prior authorizations, medical billing/coding, and major EMR systems.

·        Leadership: A proven track record of motivating teams, solving complex operational problems, and communicating with professional empathy.

·        Independence: Ability to act as a self-directed decision-maker who thrives in a fast-paced surgical setting.

·        Serving Patients: Maintaining our excellent patient care experience

What We Offer

·        Competitive Salary: Commensurate with experience

·        Professional Autonomy: A leadership role with a voice in the practice's strategic direction.

·        Premier Location: Beautiful Brookline office accessible via Green C and D lines; paid parking provided.

·        Work-Life Balance: Stable, full-time M–F 8 am – 5 pm schedule.