Information Technology Jobs in Berwyn
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*Immediate openings available
* Background check To Apply: Elite Staffing Cermak Office 3138 W Cermak Rd Chicago, IL 6 Work Locations Include: BRIDGEVIEW, IL 60454 Please send resumes to All employees of Elite Staffing must be 18 years or older and authorized to work in the United States.
Elite Staffing, Inc.
is proud to be an equal opportunity employer.
Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.
Elite Staffing offers the following benefit programs for your participation: Medical, Dental, Vision, Voluntary Benefits, 401k Retirement Plan, and Commuter benefits.
Our hiring process may include the use of artificial intelligence (AI) to assist in recruiting candidates.
AI may be used to collect information and grade, rank, or score your answers.
All employment decisions are made by human reviewers.
By submitting your application, you authorize Elite Staffing, Inc.
to contact you using the contact information you have provided for employment-related activities via any method, including SMS, email, and phone calls, including through the use of automated technology, AI generative voice, and pre-recorded and/or artificial voice messages.
For accommodations or to opt out of AI-assisted communication, you may unsubscribe from any SMS message and/or inform the AI technology of your request to opt out of AI-assisted communications.
All personal information provided will be handled in accordance with our Privacy Policy found on our website.
All employees of Elite Staffing must be 18 years or older and authorized to work in the United States.
Elite Staffing, Inc.
is proud to be an equal opportunity employer.
Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.CB3
Ensure proper and accurate blending of customer’s formula.
Select and route the proper fill lines from bulk tanks in the tank/gas farm.
Drop valves manually by hand on lines where required.
Perform weight checks regularly or at specified intervals.
Perform product changeovers, size and height adjustments, equipment troubleshooting, securing correct parts, components, etc.
in a timely and efficient manner.
Requirements Proficient in English writing and speaking Mechanically inclined Ability to machinery, tools in a safe manner.
Experience with pneumatic pumps Six months to one year experience in manufacturing Ability to lift 50lbs throughout the shift 2nd Shift – 4:00 pm to 2:00 am (Monday thru Thursday) $23.50 /hr Background/Drug Test Bridgeview, IL 60455 Please send resumes to All employees of Elite Staffing must be 18 years or older and authorized to work in the United States.
Elite Staffing, Inc.
is proud to be an equal opportunity employer.
Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.
Elite Staffing offers the following benefit programs for your participation: Medical, Dental, Vision, Voluntary Benefits, 401k Retirement Plan, and Commuter benefits.
Our hiring process may include the use of artificial intelligence (AI) to assist in recruiting candidates.
AI may be used to collect information and grade, rank, or score your answers.
All employment decisions are made by human reviewers.
By submitting your application, you authorize Elite Staffing, Inc.
to contact you using the contact information you have provided for employment-related activities via any method, including SMS, email, and phone calls, including through the use of automated technology, AI generative voice, and pre-recorded and/or artificial voice messages.
For accommodations or to opt out of AI-assisted communication, you may unsubscribe from any SMS message and/or inform the AI technology of your request to opt out of AI-assisted communications.
All personal information provided will be handled in accordance with our Privacy Policy found on our website.
All employees of Elite Staffing must be 18 years or older and authorized to work in the United States.
Elite Staffing, Inc.
is proud to be an equal opportunity employer.
Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.CB3
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 4
Work Schedule: 8 Hr (6:00:00 AM - 11:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page ( ).
Pay Range: $20.19 - $28.52 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician III assists licensed pharmacists in the practice of pharmacy performing the duties described in the Technician II position description as well as serving as a role model for other technicians through added responsibilities, specialization in technician pharmacy practice, demonstrating leadership and initiative, and fulfilling the needs of the department.
The Technician III is actively involved in the training and development process and the development of policies and procedures specific to their practice site and is responsible for the daily technical operations of the area. The Technician III must have the capacity to work effectively and efficiently in areas routinely requiring a higher degree of prolonged technical concentration, liability, and risk.
Other information:
Required Job Qualifications:
- Must be a high school graduate or equivalent.
- Current State of Illinois Pharmacy Technician license.
- Individual must have EXCPT and/or PTCB (Pharmacy Technician Certification Board) certification.
- Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
- At least 6 months of previous experience as a pharmacy technician.
Preferred Job Qualifications:
- Two years of college training or its equivalent.
- ACPE IV certification.
- Hazardous drug compounding certification.
Physical Demands:
- Ability to lift/move 30-50 pounds.
- Ability to stand for long period of time (4+ hours) between breaks.
- Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
- May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
- This position requires up to 10% travel. Employee needs to be able to work extended hours due to business needs.
Competencies:
- Must meet the competency requirements of a Pharmacy Tech II.
- Competency demonstrated and ability to train others in at least seven of the tasks below:
A. IV Compounding
B. Hazardous drug identification and compounding
C. Crash Cart restock/outdate process/reporting running
D. Fluids ordering/restocking
E. Narcotics/CII Safe receive, send, return, expire transactions and report running
F. OR/Anesthesia ADC restock/troubleshooting
G. Pediatrics drug identification and compounding
H. ADC configuration, set up, troubleshooting, report running, review, and analysis
I. MPI Prepacker
J. Storeroom ordering
K. Recalls; processing, segregating and removing from inventory/ADCs
- Ability to effectively follow directions, analyze problems and interpret analytical data.
- Strong communication skills with an emphasis on customer service skills.
- Accountable for his/her actions, progress and development.
- Attention to detail to provide high quality care and accurate medication preparation.
- Ability to operate technology accurately and efficiently by the end of the defined training period.
- Consistently demonstrates leadership and initiative to peers and others in handling workload.
- Planning, prioritizing, and analyzing situations are frequently.
- Consistent outstanding attendance record relating to tardiness and absences.
Responsibilities:
- Active participation in the Pharmacy Department Technician Career Ladder development and ongoing revisions.
- Interacts professionally and appropriately with other healthcare professionals and Rush system employees.
- Demonstrates ability to coach/train other technicians and pharmacy students.
- Demonstrates adaptability, initiates action, manages work, contributes to team success, communication, professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations
- Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
- Ability to use available print and online references as appropriate.
- Understand the pharmacy workflow for first doses, Automated Dispensing Cabinet (ADC) refills, cart fill and batches.
- Understand the pharmacy workflow for medication returns and medication disposal.
- Performs pharmaceutical calculations accurately including fundamental math calculations, metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
- Responsible for the accurate interpretation of EPIC pharmacy labels:
- Interpretation and understanding of medical abbreviations.
- Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
- Ability to appropriately label all medication dosage forms including auxiliary labels for expiration and storage as required.
- Responsible for the accurate and timely filling and delivery of patient-specific medications and ADC restocks.
- Ability to troubleshoot ADC equipment (i.e.: failed drawers, inventory, outdates).
- Ability to utilize technology in the pharmacy including, but not limited to CII Safe, Carousels, DoseEdge, WASP, MILT, RxVerify as needed for assigned duties.
- Responsible for the preparation of non-sterile compounding and packaging:
- Ability to accurately draw up oral syringes, compound oral suspensions and other duties as assigned.
- Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
- Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
- Responsible for utilization of Epic for technical requests (i.e.: missing mediations, ADC out of stock and responding to in-basket messages)
- Responsible for inventory, storage and supply maintenance of assigned areas.
- Responsible for training and compliance with USP , USP , USP , and aseptic technique practices when preparing sterile and non-sterile products:
- Recognizes incompatible, unstable and/or expired compounded products.
- Maintains all required documentation of compounded products and production areas for sterile and non-sterile products.
- Recognizes investigational drug orders and documentation requirements for preparation and use.
- Responsible for exchanging emergency carts and completion of required documentation..
- Responsible for knowing the laws and regulations related to controlled substances.
- Maintain cleanliness of all equipment and work areas.
- Knowledge of departmental and Medical Center safety practices.
- Awareness of departmental quality assurance processes.
- Actively participates in various departmental committees and educational activities as assigned.
- Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department
- Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
- Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
- Any and all other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Pharmacy
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 4
Work Schedule: 8 Hr (6:00:00 AM - 11:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page ( /rush-careers/employee-benefits).
Pay Range: $10.00 - $375.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician Intern assists licensed pharmacists in the practice of pharmacy, demonstrating leadership and initiative, and fulfilling the needs of the department and the Medical Center. The Pharmacy Technician Intern is involved in the training of newly hired pharmacy technicians and pharmacy technician interns. The pharmacy intern exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Job Requirements:
-Currently enrolled at an accredited college of pharmacy
- A current Pharmacy Technician Student license for the state of IL
-Ability to effectively follow directions, analyze problems and interpret analytical data.
-Strong communication skills with an emphasis on customer service skills.
-Accountable for his/her actions, progress and development.
-Attention to detail to provide high quality care and accurate medication preparation.
-Ability to operate technology accurately and efficiently by the end of the defined training period.
-Consistently demonstrates leadership and initiative to peers and others in handling workload. Planning, prioritizing, and analyzing situations are frequently required.
-Consistent outstanding attendance record relating to tardiness and absences. Willing to fill unscheduled absences as required.
Preferred
-Attitude to learn and grow professionally
-Superior time management skills in order to balance school and work without compromising either
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Environment
Equipment/Machines Used in Performing Work:
Microsoft Outlook, Epic, pharmacy automation, fax machine, copier and other office equipment as necessary..
Physical Demands
Working Conditions:
May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents. Lifting up to 30 pounds, continuous standing, and frequent walking may be required.
Position Type and Expected Hours of Work
This is a not full time position. Shifts will vary from daytime to evening and included weekends. As noted above, once the intern becomes a P3 student, evening medication reconciliation shifts are expected at least once weekly. In addition, interns are expected to pick up shifts during holiday and summer breaks. It's possible that full time work may be available if the intern is interested.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
1.Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
2.Ability to use available print and online references as appropriate.
3.Understand the pharmacy workflow for first doses, pyxis refills, cart fill and batches.
4.Understand the pharmacy workflow for medication returns and medication disposal.
5.Performs pharmaceutical calculations accurately including fundamental math calculations, metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
6.Responsible for the accurate interpretation of EPIC pharmacy labels:
a.Interpretation and understanding of medical abbreviations.
b.Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
7.Ability to appropriately label all medication dosage forms including auxiliary labels for expiration and storage as required.
8.Responsible for the accurate and timely filling and delivery of patient-specific medications and Pyxis restocks.
9.Ability to troubleshoot Pyxis equipment (i.e.: failed drawers, inventory, outdates).
10.Ability to utilize technology in the pharmacy (i.e.: Carousels, DoseEdge, WASP, MILT, RxVerify) as needed for assigned duties.
11.Responsible for the preparation of non-sterile compounding and packaging:
a.Ability to accurately draw up oral syringes, compound topical medications and other duties as assigned.
b.Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
12.Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
13.Responsible for utilization of Epic for technical requests (i.e.: missing medications, Pyxis out of stock and responding to in-basket messages)
14.Responsible for inventory, storage and supply maintenance of assigned areas.
15.Place orders through RxWorks to maintain adequate inventory levels as assigned:
a.Follow stock rotation practices when putting away medication orders.
16.Responsible for compliance with USP and aseptic technique practices when preparing sterile products:
a.Recognizes incompatible, unstable and/or expired compounded sterile products.
b.Maintains all required documentation of compounded sterile products and production areas for sterile products.
17.Recognizes investigational drug orders and documentation requirements for preparation and use.
18.Responsible for exchanging emergency carts and completion of required documentation as assigned.
19.Responsible for knowing the laws and regulations related to controlled substances.
20.Maintain cleanliness of all equipment and work areas.
21.Knowledge of departmental and Medical Center safety practices.
22.Awareness of departmental quality assurance processes.
23.Actively participates in various departmental committees and educational activities as assigned.
24.Responsible for the smooth and efficient technical operation of the specific practice site. Provides in advance and in follow-up the management of issues of a departmental or site-specific nature regardless of absence from the work site. For example, before a scheduled day off, the technician brings important issues to the attention of the replacement technician or follows up on problems with the replacement person upon return.
25.Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department or practice site.
26.Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
27.Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
28.Under the direct supervision of the pharmacist the Pharmacy Technician Intern may perform:
a.Medication admission histories
b.Medication discharge counseling
c.IV to PO reports
d.Creatinine clearance monitoring
e.Drug Use Evaluations
29.Any and all other duties as assigned.
Behavioral and leadership Responsibilities
1.Interacts professionally and appropriately with other healthcare professionals and RUMC employees.
2.Demonstrates ability to coach/train other technicians and pharmacy students.
3.Demonstrates adaptability, initiates action, manages work, contributes to team success, communication, professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations.
4.Will participate in evening medication reconciliation once weekly during P3 year to assist in achieving department's goals in medication histories for high risk patients.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Description
What We're Looking For:
Begin your career as a Customer Success Manager IIat Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our team and play a pivotal role in delivering exceptional experiences. As a Customer Success Manager II, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training
At Meltwater, we offer more than just a job-it's a pathway to personal and professional growth. Immerse yourself in an environment that cultivates your talents, fosters mentorship, and advocates for inclusive leadership principles. Engage with seasoned account managers and resilient leaders who are committed to supporting your journey of development.
Join our team and become part of a diverse community that celebrates your unique contributions and empowers you to reach new heights.
What You'll Do:
Collaborate with internal stakeholders, including Renewal Managers and Account Managers, to align customer needs effectively.
Provide strategic guidance and support to ensure comprehensive adoption of Meltwater solutions, maximizing value for customers.
Empower clients with tools and resources to cultivate strong advocacy, enhancing billing relationships.
Foster a deep understanding of customers' organizational context and objectives through close collaboration, tailoring solutions to their unique needs.
Seamlessly partner with the Account Manager team to identify upselling and cross-selling opportunities, driving overall customer account growth.
Proactively engage with accounts ahead of renewal dates to support renewals, mitigate risks, and address 'at-risk' accounts.
Take ownership of customer account gross retention, prioritizing high levels of satisfaction and loyalty.
Drive client engagement and product adoption to ensure ongoing value delivery.
Conduct thorough onboarding and training sessions for new customers, facilitating seamless integration with Meltwater solutions.
Gather customer feedback through executive business reviews, fostering continuous improvement and addressing evolving needs.
Identify expansion opportunities and communicate them to Account Managers, contributing to the growth and success of customer accounts.
What You'll Bring:
A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.
Demonstrated expertise in customer success, account management, or a related field, backed by at least 3 years of hands-on experience in account management.
Exceptional communication and interpersonal skills, enabling the establishment and maintenance of strong customer relationships.
Results-driven mindset, dedicated to achieving customer satisfaction and fostering their success.
Proactive approach in identifying and addressing customer needs and opportunities promptly.
Collaborative spirit, adept at working closely with cross-functional teams to ensure seamless customer success.
Excellent written and verbal communication skills in English.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
The ability to legally work in the country of hire is required for this position.
What We Offer:
- Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
- Excellent medical, dental, and vision options
- 401(k) matching, life insurance, commuter benefits, and parental leave plan
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
- Base Salary of $48,000 -$64,000 USD per year + quarterly commissions subject to the terms of the applicable commission plan.
- Total compensation range for this position: $80,000 - $107,000 USD per year. Earnings are dependent on individual sales performance.
Where You'll Work:
- 233 S. Wacker Drive / Willis Tower Suite 8370
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Description
What We're Looking For:
Excited about the prospect of stepping into the Sales Consultant role with us at Meltwater? We're on the lookout for individuals like yourself to join our dynamic team and drive the initiation of new business ventures. As a Sales Consultant, your pivotal role lies in securing new business within our small to medium market segment. You will learn a deep understanding of Meltwater's value proposition and will navigate through all phases of the sales cycle.
At Meltwater, it's not just about your position-it's an invitation to explore personal and professional growth opportunities. Immerse yourself in an environment that fosters skill development, encourages mentorship, and champions inclusive leadership. Collaborate closely with experienced professionals and inspirational leaders who are dedicated to supporting you every step of the way.
Join our community, and you'll find a culture that celebrates your uniqueness and empowers you to unlock your full potential. Let's embark on this collective journey and redefine how we approach driving new business at Meltwater!
What You'll Do:
Embrace the role of a 360 seller within the dynamic SMB landscape, proactively identifying and targeting potential new Meltwater customers
Meet or exceed quarterly sales quotas by effectively identifying and targeting potential new Meltwater customers.
Utilize thorough discovery processes to qualify leads and prioritize efforts towards high-value opportunities.
Consistently deliver engaging demonstrations and persuasive sales presentations, to captivate audiences and convert leads into customers.
Proactively manage contract negotiations to secure agreements that meet both customer requirements and company objectives.
Collaborate closely with internal teams such as Customer Success and Sales Operations to guarantee a seamless process for our clients.
Regularly assess progress towards quarterly goals and adjust strategies as needed to maintain momentum and achieve targets.
What You'll Bring:
A Bachelor's degree or higher is preferred for this role, allowing you to leverage your academic strengths.
A minimum of 1 year of experience in business-to-business sales is required, with a demonstrated success in new business development.
Proficiency in negotiation tactics is essential, coupled with the ability to articulate intricate value propositions persuasively.
Proven track record of being results-driven, consistently meeting or exceeding sales targets.
Proactive approach towards executing targeted outreach initiatives and generating leads.
Strong organizational prowess, including adept management of the customer purchase process and skillful negotiation of contract terms.
Collaborative mindset, with the ability to effectively coordinate efforts with internal teams to ensure successful implementation.
Excellent written and verbal communication skills in English.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
The ability to legally work in the country of hire is required for this position.
What We Offer:
- Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance
- Excellent medical, dental, and vision options
- 401(k) matching, life insurance, commuter benefits, and parental leave plans
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
- Base Salary of $41,000-$54,000USD per year + monthly commissions subject to the terms of the applicable commission plan.
- Total compensation range for this position: $67,500 - $90,000 USD per year.Earnings are dependent on individual sales performance.
Start Date : January 2026
Our Story:
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Description
What We're Looking For:
Ready to dive into the world of Business Development? We're searching for someone like you to join our team and play a pivotal role in shaping our growth strategy. When you come aboard, you'll be leading proactive outbound prospecting, driving new leads and collaborating closely with our global BDR team. Your insights and efforts will be crucial in identifying and qualifying opportunities that propel our success forward.
At Meltwater, it's not just a job-it's a journey of personal and professional growth. You'll find yourself in an environment that nurtures your talents, fosters mentorship, and champions inclusive leadership. Rub elbows with seasoned sellers and strong leaders who are ready to guide you every step of the way.
Join us, and you'll be part of a diverse community that celebrates your unique contributions and empowers you to reach your full potential. Let's embark on this adventure together and make waves in the world of business development!
What You'll Do:
Conduct proactive outreach to generate new leads, researching and evaluating prospective opportunities to position Meltwater's services effectively.
Run initial meetings to develop a comprehensive understanding of opportunities, prospect needs, and potential solutions.
Qualify leads based on prospects' current situation and pain points, ensuring alignment with our business objectives before passing them to the Customer Acquisition organization.
Collaborate closely with the marketing team to optimize lead generation strategies and align messaging with ongoing campaigns.
Maintain accurate and up-to-date prospecting data in the CRM system to ensure efficient tracking and reporting.
Proactively respond to inbound leads, engaging in initial discovery conversations and lead qualification.
Secure and schedule meetings and demos for the quota-carrying sales team, ensuring a seamless handover of qualified opportunities.
Monitor, track, and report on lead generation metrics to evaluate performance and identify areas for improvement.
Provide regular updates and reports to key business stakeholders including the BDR Manager, contributing to the overall success of the business development function.
What You'll Bring:
A Bachelor's degree or higher is preferred for this role, so you can bring your academic prowess to the table.
Proven experience in outbound prospecting and lead generation.
Strong communication skills with the ability to conduct effective initial meetings and lead qualification.
Collaborative mindset with a proactive approach to working with cross-functional teams.
Excellent organizational skills, including CRM management and accurate data tracking.
Ability to align with Marketing strategies and campaigns to optimize lead-generation efforts.
A keen interest in learning, adaptability, and resilience in a dynamic work environment.
Excellent written and verbal communication skills in English.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
The ability to legally work in the country of hire is required for this position.
What We Offer:
Comprehensive Paid Time Off & generous paid & unpaid leave policies
401K matching, life insurance, commuter benefits, and parental leave plans
Excellent medical, dental, and vision options
Collaborative, transparent and fun loving office culture
Accelerated professional development and growth programs
Compensation Overview
- Competitive Compensation - Base Salary of $40,000-53,000 USD per year + monthly commission [subject to the terms of the applicable bonus plan]. Total compensation range for this position: $56,300-$75,000 USD per year. Earnings are dependent on individual sales performance.
When you'll join: March 2026
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
Better together:We check our egos at the door. We work together, so we win together.
Location: Remote (U.S.) or Hybrid from Chicago, Boston, or South Bend hubs
Travel: Up to 25%
Position Overview: Patient Experience Advisor
As a Patient Experience Advisor, you will serve as a strategic partner to our clients, owning the day-to-day relationship focused on driving meaningful improvements in patient experience. You'll bring a deep understanding of the healthcare landscape-including key trends, challenges, and priorities-and use that knowledge to guide clients toward impactful solutions.
In this role, you'll collaborate cross-functionally with internal teams and client stakeholders to align on strategy, identify opportunities, and implement support processes that advance the client's patient experience goals. You'll leverage data analytics, industry best practices, peer networking, and Press Ganey's proprietary programs to deliver proactive insights that inform client decision-making.
Job Responsibilities include:
Lead the day-to-day execution of client improvement strategies, ensuring seamless coordination across Press Ganey support teams.
Develop a deep understanding of client stakeholder challenges and priorities, and align Press Ganey's solutions and insights to support strategic decision-making.
Deliver both on-demand and proactive improvement support, leveraging analytics and thought leadership to demonstrate Press Ganey's differentiated value.
Collaborate cross-functionally with internal teams-including consulting, marketing, data science, and knowledge management-to create and adapt innovative resources such as toolkits, blogs, case studies, and scalable insights tailored to key stakeholders.
Partner with Application Support Specialists to ensure timely and strategic follow-through that aligns with each client's patient experience (PX) strategy.
Work closely with product, technology, and delivery teams to identify emerging market trends and inform future solution development.
Coordinate and present regular client performance reviews in partnership with the Managing Director.
Lead and support industry programs, webinars, online communities, and events that foster client networking and reinforce Press Ganey's value proposition.
Collaborate with the Growth team to identify client needs and opportunities for improvement, delivering best practice recommendations that drive measurable impact.
Experience: 5+ years in healthcare, with a strong focus on patient experience improvement initiatives.
Expertise: In-depth knowledge of Hospital CAHPS (HCAHPS) and Clinician & Group CAHPS (CG-CAHPS), & Medical Practice required.
Skills: Exceptional interpersonal, communication, and presentation skills, with a polished executive presence.
Analytical Ability: Strong grasp of improvement methodologies, data analytics, and industry best practices.
Mindset: Passionate about patient experience, proactive in problem-solving, and committed to follow-through.
Adaptability: Comfortable in a fast-paced environment with the ability to manage multiple priorities.
Travel: Willingness to travel up to 25% for client engagements.
Bachelor's degree required.
To work #BetterTogether, we embrace a hybrid model for team members located near our hubs in Chicago, South Bend, or Boston. We gather in-office three days a week (Tuesday-Thursday), with remote flexibility on other days. This schedule may adjust based on travel needs.
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $81,000 - $115,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here:legal-privacy/
Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
Better together:We check our egos at the door. We work together, so we win together.
This position will be located in Chicago, IL with a hybrid schedule to our downtown Chicago's office Tuesday through Thursday and work from home Monday and Friday.
What We Need:
We are looking for a Program Manager who will play a vital role in our customers' success, embody excellent customer service, and set the bar in relationship management and strategic program design. This role sits at the heart of our relationship with customers, managing the daily interactions that result in trust and true partnership, and delivering business value through our suite of products and services.
At the highest level, the Program Manager uses technology to solve business challenges, leads the implementation of solutions and programs that deliver business value, advocates for customers' success, and evangelizes our products and services.
As a Program Manager with Forsta, you will;
- Immerse yourself in the client's business - understand their unique challenges, business and program objectives, and success measures
- Collaborate with clients, partners, and cross-functional teams to gather requirements, prepare budgets, develop project plans, and manage the delivery process
- Own delivery process, ensuring accurate, on time, profitable delivery of solutions and programs that delight clients and lead to growth over time
- Provide a single point of contact for clients, team members, and partners throughout delivery
- Champion our products - leverage the latest Forsta tools, features, and functionality to meet customers' needs
- Build deep client relationships to support customer success and account growth
- Inform clients, commercial leads, and management of progress, risks, and growth opportunities
- Advocate for clients internally with regard to product ease of use, user experience and design, new features and functionality to bring the voice of the customer to Product and R&D
Responsibilities:
- Present information clearly and confidently to clients and stakeholders within and outside the organization
- Demonstrate competence and confidence with the full VOC/E product and services suite, including those available through our partner networks
- Ability to think creatively about solving client issues or concerns to improve program outcomes, and deliver value; works effectively with varying degrees of ambiguity
- Effectively troubleshoot basic technical issues and translates technical jargon to business language for client contacts
- Provide guidance and best practice for use of the platform to achieve program objectives over time
- Identify potential risks and opportunities within assigned accounts to support retention and growth
- Implement projects on existing client accounts and lead new client implementations on small, mid-market, and large accounts
- Play an active, visible role in account planning on assigned book of business; support design, development, planning, and execution of strategic roadmaps for clients
- Support RFPs and other pre-sales activities as part of new client acquisition under the direction of Principal PM or Director
- Lead internal initiatives designed to improve the customer experience with Professional Services or the products and services we offer
- Participate in the training and onboarding of new/junior team members on assigned work
Qualifications:
- 3 to 5+ Years' of Market Research project management experience.
- Previous experience working with Forsta Plus or Decipher is a plus
- Professional demeanor, excellent written, and oral communication skills
- Demonstrated track record of success in outstanding customer service
- Capable of developing/maintaining long-term business partnerships with clients
- Ability to multi-task and effectively manage all responsibilities attached
Education:
Bachelor's degree is required.
About You:
You are a highly motivated individual that works well in a team environment yet can work autonomously and take individual initiative. You have exceptional time management and multi-tasking skills. You are detail-oriented and well organized. You are results oriented - a driver of projects, gets things done, with a "can-do" attitude.
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $80,000to $95,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus tied to achieved results.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here:legal-privacy/
Description
What We're Looking For:
Are you an attentive Account Manager with experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing, and driving growth for our valued accounts. As an Account Manager, you'll play a crucial role in nurturing existing client relationships and maximizing their potential.
Meltwater offers more than employment-it's a voyage towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced account managers and resilient leaders who are dedicated to supporting your growth journey.
Join our team, where you'll be embraced by a diverse community that honors your individual contributions and propels you toward realizing your full potential.
What You'll Do:
Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team.
Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams.
Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth.
Identify and actively pursue expansion opportunities within accounts, including upselling and cross-selling initiatives.
Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions.
Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements.
Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction.
Monitor customer usage patterns to inform strategic renewal and product expansion approaches.
Implement proactive sales processes to effectively counter competitive threats during renewal negotiations.
What You'll Bring:
A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.
A minimum of 2 years tenure in account management is desired, with an established track record in account management, growth, and renewals, within the software or SaaS domain.
Strong strategic thinking and execution capabilities, with a focus on customer retention and growth.
Ability to develop effective account plans and strategies aligned with customer goals.
A proactive approach to identifying and driving expansion opportunities within accounts.
Refined communication and collaboration abilities to seamlessly engage with both the Client Success and Renewals teams, fostering a synergistic environment for mutual achievement.
Results-oriented mindset with a focus on achieving growth targets and customer satisfaction.
Excellent written and verbal communication skills in English.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
The ability to legally work in the country of hire is required for this position.
What We Offer:
Comprehensive Paid Time Off & generous paid & unpaid leave policies
401K matching, life insurance, commuter benefits, and parental leave plans
Excellent medical, dental, and vision options
Collaborative, transparent and fun loving office culture
Accelerated professional development and growth programs
Compensation Overview:
- Base Salary of $55,000 - $73,000 USD per year + monthly commissions [subject to the terms of the applicable commission plan].
- Total compensation range for this position: $ 91,500 - $122,000 USD per year. Earnings are dependent on individual sales performance.
When you'll join: April 2026
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
