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Dean of Electrical School (Founding Director)
[Confidential Workforce Development Organization]
Location: [Northwest Arkansas] (On-campus) Employment Type: Full-time Salary Range: $175,000 – $225,000 (Based on experience) Incentive: Up to 20% performance-based annual bonus
Institutional Overview
Our organization is a federally funded, Military and Veteran-exclusive transition and upskilling institution located in the [South-Central United States]. Following the successful launch of its flagship Human Performance school—which has produced thousands of graduates to date—the institution is expanding into the industrial trades.
We are building the most advanced trade training environment in the country, merging hands-on instruction with simulation, immersive VR training, and AI-supported learning systems. Our mission is to modernize skilled trades education and accelerate the development of the next generation of highly skilled American tradesmen.
Position Summary
The Electrical School Director (Founding Director) will play a foundational role in designing and launching a national model for electrical workforce training. This program will combine traditional hands-on apprenticeship-style training with emerging technologies such as immersive simulation, AI-assisted instruction, and virtual/augmented reality environments.
As both a program builder and institutional leader, the Director is responsible for creating a scalable electrical training program that serves as a blueprint for modernizing skilled trades education nationally.
Position Details
- Date Posted: TBD
- Reports To: Vice President, Head of Schools – [Industrial Trades Division]
- Relocation: Relocation assistance available
- Additional Benefits: 401k, professional development, and a comprehensive benefits package
Key Responsibilities
Program Development & Leadership
- Design, develop, and implement a comprehensive electrical training program from inception through launch.
- Establish program goals, learning outcomes, and performance metrics.
- Ensure curriculum aligns with industry standards, applicable codes, and workforce demands.
- Design a training model capable of scaling across multiple campuses as a national blueprint.
- Oversee accreditation, credentialing, and compliance requirements.
- Foster a culture of continuous improvement through innovative teaching methods (Simulation, AI, VR).
Technology & Innovation
- Evaluate and integrate AI-assisted learning tools, simulation platforms, and VR/AR environments into the curriculum.
- Collaborate with technology partners to develop immersive environments replicating real-world job sites.
- Identify opportunities to accelerate learning outcomes using adaptive learning systems.
- Position the organization as a national leader in trade education modernization.
Staff & Workforce Development
- Recruit, hire, train, and supervise a team of electrical instructors.
- Mentor instructors to ensure high-quality, consistent instruction and professional growth.
- Establish instructional best practices and rigorous evaluation processes.
Curriculum & Instruction
- Develop and continuously improve curriculum aligned with NCCER and NEC standards.
- Incorporate simulation and AI-supported training methods where appropriate.
- Ensure hands-on lab instruction meets all safety, quality, and educational requirements.
Operations & Industry Engagement
- Manage program budgets, equipment procurement, and instructional resources.
- Coordinate scheduling, facilities use, and lab operations.
- Build strategic relationships with contractors, utilities, manufacturers, and industry employers.
- Support apprenticeship pathways and job placement for graduates.
Qualifications
Required Qualifications
- Licensure: Master Electrician license OR equivalent senior leadership experience in electrical workforce training/apprenticeship programs.
- Experience: Minimum 10 years of experience in the electrical industry.
- Leadership: Demonstrated experience leading training, workforce development, or technical education programs.
- Knowledge: Deep understanding of NEC codes, safety standards, and industry best practices.
Preferred Qualifications
- NCCER Certified Instructor.
- Experience designing or scaling national apprenticeship or training programs.
- Experience using simulation, VR/AR, or digital learning platforms in a technical environment.
- Demonstrated interest in AI-assisted instruction and immersive learning tools.
Benefits & Work Environment
- Work Environment: A dynamic mix of administrative, classroom, and hands-on lab environments. Strict adherence to electrical safety standards is required.
- Benefits Include:
- Comprehensive Health, Dental, and Vision insurance
- 401(k) with company match
- Paid Time Off (PTO)
- Professional development support
Job Description & Requirements Non-Invasive Cardiology Physician StartDate: ASAP Pay Rate: $556000.00
- $850000.00 An established healthcare system committed to improving the health of all of its patients through compassionate and high-quality care, prevention, and wellness education is seeking a qualified cardiologist to join its team.
This is a wonderful opportunity to enjoy autonomy in your practice while living and working in one of the most sought-after communities in the nation.
Opportunity Highlights Robust program offering immediate patient volume Practice alongside 17 cardiologist Mostly outpatient with APP support at the hospital Incorporate TEE, ECHO, NUC Ample support staff Desirable call rotation Community Information Ranked by U.S.
News & World Report in Best Places to Live, this charming Southeastern community is an ideal place to call home.
With gorgeous nature all around, a close-knit community spirit, and access to ample amenities, it has all you need and more.
A low cost of living + wonderful housing options Excellent public and private schools Home to a reputable university with lively SEC sports Plenty of entertainment options, excellent restaurants, arts and cultural attractions, a local airport, and much more Perfect for the outdoor enthusiastmore than 500miles of trails, beautiful lakes and rivers, and 4,000 acres of parkland Medscape names Arkansas as one of its Best Places to Practice Facility Location Fayetteville is located deep within The Ozarks.
The Boston Mountains surround the city and possess astounding hiking options.
Multiple rivers run through the mountains and offer stunning views.
They are also renowned for their fishing.
No experience of Fayetteville would be complete without taking in a Razorbacks game.
The University of Arkansas is, in many ways, the backbone of the city and fans wear their passions on their sleeves.
With great cultural options, such as the revered Walton Arts Center, a passionate sports community, and plenty of natural splendor, Fayetteville is one of Arkansas' brightest and best.
Job Benefits About the Company At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
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Non-Invasive Cardiology Physician
StartDate: ASAP Pay Rate: $556000.00 - $850000.00
An established healthcare system committed to improving the health of all of its patients through compassionate and high-quality care, prevention, and wellness education is seeking a qualified cardiologist to join its team. This is a wonderful opportunity to enjoy autonomy in your practice while living and working in one of the most sought-after communities in the nation.
Opportunity Highlights
- Robust program offering immediate patient volume
- Practice alongside 17 cardiologist
- Mostly outpatient with APP support at the hospital
- Incorporate TEE, ECHO, NUC
- Ample support staff
- Desirable call rotation
Community Information
Ranked by U.S. News & World Report in Best Places to Live, this charming Southeastern community is an ideal place to call home. With gorgeous nature all around, a close-knit community spirit, and access to ample amenities, it has all you need and more.
- A low cost of living + wonderful housing options
- Excellent public and private schools
- Home to a reputable university with lively SEC sports
- Plenty of entertainment options, excellent restaurants, arts and cultural attractions, a local airport, and much more
- Perfect for the outdoor enthusiastmore than 500miles of trails, beautiful lakes and rivers, and 4,000 acres of parkland
- Medscape names Arkansas as one of its Best Places to Practice
Facility Location
Fayetteville is located deep within The Ozarks. The Boston Mountains surround the city and possess astounding hiking options. Multiple rivers run through the mountains and offer stunning views. They are also renowned for their fishing. No experience of Fayetteville would be complete without taking in a Razorbacks game. The University of Arkansas is, in many ways, the backbone of the city and fans wear their passions on their sleeves. With great cultural options, such as the revered Walton Arts Center, a passionate sports community, and plenty of natural splendor, Fayetteville is one of Arkansas' brightest and best.
Job Benefits
About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
Job Description & Requirements Family Medicine Physician-Little Rock, Arkansas StartDate: ASAP Pay Rate: $210000.00
- $800000.00 Come join a team of physicians with over 300 years of combined experience in this family practice group.
This opportunity is unique compared to a typical family medicine practice.
By joining this group, you have complete control over your practice, and you will 100% dictate your annual earnings.
Physicians within this group earn anywhere from $350,000-$850,000 annually and you have total control over your ability to establish your earning thresholds.
We are different from those types of contracts/agreements to where production earning potential is determined independently by the system, mostly on an arbitrary $/WRVU.
This group is offering an opportunity that far exceeds this WRVU limitation.
This is a "net income" model that captures every paid for the encounter including labs, injections, and imaging and that amount is revenue attributed to the physician.
Our groups average encounter brings over $200 in revenue and this does not include any MSSP incentives.
Opportunity Highlights Guaranteed salary while you ramp up.
Walk in ready established patient panels based on upcoming retirements.
Volumes based on your comfort levels.
4.5-day work week is what the partners are working, Physicians see 15 patients per day an up.
Again, you get to decide your comfort level.
Relocation assistance is available.
Full Benefits Multiple Retirement options Partners will receive annual K statements and are not considered typically W-2 employees.
They are their own entity.
Clinic is located less than 20 miles from downtown Little Rock.
Community Information The Little Rock, Arkansas area, offers a combination of affordable living, a growing economy, and access to outdoor recreation, making it an attractive destination.
Cost of living, especially housing costs, in particular, are significantly lower than the national average, making it easier to afford a home and enjoy a comfortable lifestyle.
Wonderful public and private school options.
Enjoy local arts, music, and athletic events.
The city is surrounded by natural beauty, including the Ozark Mountains, rivers, and state parks, offering ample opportunities for hiking, biking, and other outdoor activities.
Multiple local colleges and universities.
Job Benefits About the Company At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
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$25,000 Sign on Bonus for External Candidates
Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.
Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start Caring. Connecting. Growing together.
The Pharmacy Manager is a key position that has a substantial impact with our consumers and clinic partners by partnering and advising both on our pharmaceutical care services and benefits. This individual is responsible for the financial, clinical and quality for pharmacy services and will oversee the daily operations of a pharmacy including dispensing prescription medication and spending one-on-one time with the consumers. Coaching, developing and managing pharmacy staff is also a key responsibility of this role. The manager will act as a talent steward and proactively seek top talent for the pharmacy roles.
Tour a Genoa Pharmacy at the following link: Genoa Healthcare On-site Pharmacy Tour ( )
Pharmacy Location: 2500 Rike Dr. Suite P, Pine Bluff, AR 71603 (Located within Southeast Arkansas Behavioral Health System)
Hours: M-F 8:00 AM - 5:00 PM (1 hour lunch)
Primary Responsibilities:
- Creates a great consumer and clinic partner experience and continually builds solid relationships with both groups to proactively meet their needs
- Serves as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomes
- Counsels and educates patients on the usage of medications, adverse effects, schedules and any personal questions from the consumers
- Ensures the pharmacy and team members follow policies and standards in accordance with state and federal laws
- Performs wellness services such as immunizations, flu shots and other preventive services
- Responsible for financial profitability and identifies opportunities to drive growth in the pharmacy
- Motivates, develops and coaches all pharmacy staff to ensure they are meeting their potential and delivering exceptional service
- Creates an engaging team environment which promotes compassion and models our core values and culture amongst the team
- Proactively promotes opportunities and recruiting top talent at our pharmacies
- Reviews key performance indicators with pharmacy staff and identifies trends and opportunities for improvement
- Conducts workforce planning and business planning to have operational excellence at the site
- Builds solid relationships with the community, stakeholders and clinic partners to ensure we are meeting all needs and promote the pharmacy business
- Drives marketing plans and materials to promote all pharmacy offerings
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor's degree in Pharmacy or PharmD
- Current pharmacist's license in the state of Arkansas
- Certified immunizer or willing to become an immunizer within 3 months of hire
- Willing to administer Long Acting Injectables
Preferred Qualifications:
- 2+ years of pharmacy leadership experience
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
This hybrid role allows candidates to work primarily from home while completing occasional in-person member visits in their local area as needed.
As part of the Integrated Care Management (ICM) team, the Case Manager works with members who have complex health and social needs.
Through collaboration, the Case Manager helps coordinate services and advocate for appropriate care to improve health outcomes and promote cost-effective care solutions.
Key Responsibilities Conduct comprehensive assessments of members’ health, social, and care coordination needs.
Develop and implement individualized case management plans based on member needs, benefit plans, and available resources.
Collaborate with members, healthcare providers, and community organizations to coordinate services and support care plans.
Apply clinical guidelines, policies, and regulatory standards to ensure appropriate benefit utilization and care management.
Utilize clinical tools and data review to evaluate member eligibility and determine appropriate care strategies.
Advocate for members by identifying resources and coordinating services to address medical and social determinants of health.
Maintain accurate documentation while navigating multiple systems and case management platforms.
Participate in care management and quality management processes in compliance with regulatory and accreditation standards.
Caseload Information Telephonic/Hybrid Case Managers: Caseloads typically range from 250–500 members , depending on stratification and complexity of member needs.
Field-Based Case Managers: Caseloads typically range from 30–100 members , depending on market needs and complexity.
Required Skills & Qualifications Active, unrestricted Illinois license required: RN, LCSW, or LCPC.
Minimum 3–5 years of clinical experience required.
2–3 years of care management, discharge planning, or home health coordination experience preferred.
Experience working with case management processes and care coordination programs preferred.
Experience with Illinois waiver services preferred.
Ability to work independently in a remote/home-based environment while collaborating with teams virtually.
Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and ability to navigate multiple systems.
Education Active Illinois licensure required as one of the following: Registered Nurse (RN) Licensed Clinical Social Worker (LCSW) Licensed Clinical Professional Counselor (LCPC) Keywords: case management, care coordination, discharge planning, RN case manager, LCSW case manager, LCPC case manager, managed care, Medicare, Medicaid, integrated care management, telephonic case management, hybrid case manager, population health, healthcare coordination, care management
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Vijay at (63 Title: Financial Analyst
- Hybrid Duration: 2 Months Location: Hybrid at Northbrook, IL Schedule: 8:00 AM
- 5:00 PM Note: The position reports to the Manager of Corporate Accounting, based at our Northbrook Headquarters, with flexibility to work from our Chicago office.
This is a hybrid role, requiring on-site presence three days per week.
Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Position Purpose: We are seeking a highly motivated and detail-oriented Senior Accountant to support global accounting operations, strengthen internal controls, and drive process improvements.
This role will play a key part in month-end close, cross-functional initiatives, and special projects.
The ideal candidate is analytical, proactive, and capable of operating independently in a fast-paced, collaborative environment.
Duties and Responsibilities: Lead and execute month end, quarter end, and year end close activities, including journal entries and account reconciliations Perform variance analysis and investigate discrepancies Support internal and external audit requests Support maintenance of Oracle Account reconciliation portal Maintain supporting documentation and schedules in compliance with SOX requirements Support both internal and external audits by providing requested materials and actively participating in walkthroughs and testing with auditors and internal stakeholders Contribute to various accounting and finance initiatives, including system implementations, process improvements, and other special projects as assigned Education and Experience: Bachelor's degree in accounting required Minimum 5 years of total accounting experience Knowledge of ERP: Oracle preferred, Oracle ARCS and Kyriba Experience with improvement initiatives and enhancements Ability to have a collaborative style and work with cross-functional and international teams Strong GAAP knowledge, analytical, and problem-solving skills Excellent verbal and written communication skills CPA certification preferred About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
CPA, Oracle, GAAP, Oracle ARCS, Kyriba
Remote working/work at home options are available for this role.
Sr. Product Manager
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Product Manager on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Sr. Product Manager, you will provide analytical
oversight of the portfolio lifecycle and target markets for the Credentialing
Product Portfolio. This includes assessing and evaluating new opportunities and
markets for growth to support go-to-market planning and execution. Inform
product vision through analysis, execution, and implementation. Actively work with business
development, sales, and marketing teams on strategic initiatives and and
cross-functional alignment.
RESPONSIBILITIES:
Portfolio Analysis & Market Assessment
- Evaluate new markets for the AMA's credentialing business, inclusive of developing business and financial models along with supporting companion strategies for product development and launch.
- Lead defined product team efforts focusing on new data acquisition and credentials verification of non-physician clinician types to support credentialing offerings, developing business cases when appropriate.
- In conjunction with leadership and product and business development team, contribute to the development and enhancement of a multi-year product roadmap and build consensus and enthusiasm among stakeholders.
- Facilitate development of an innovation pipeline utilizing deep understanding of emerging trends in the health care marketplace to support innovation and inform positioning of AMA credentialing solutions for growth in evolving markets.
- Analyze and recommend approaches for maximizing market share and contribution margins in existing markets.
- Work with leaders across AMA (e.g., IT, Legal, Finance, and Advocacy) to support alignment of intiatives with technical capabilities, economic models and legal and compliance requirements.
Industry Analysis
- Stay current on industry trends, accreditation standards, regulations and customer needs and behaviors associated with the Credentialing Solutions Portfolio.
- Source third-party market research and analysis, as needed, working procurement to define needs and source market research and analysis work, including customer research, market analysis and competitor analysis.
- Produce analytical and product-focused presentations for both internal and external audiences.
- Collaborate with Account Management and Marketing to deliver value messaging linked to the targeted markets and segments.
- Provide key inputs to enable marketing to develop Sales Enablement and Channel Enablement materials aligned to the new solutions' value propositions. Manage creation of and ensure quality of product artifacts. Align product and go-to-market planning and execution.
May include other responsibilities as assigned
REQUIREMENTS:
- Bachelor's degree in business, economics, engineering, or related field required; MBA preferred.
- 7+ years of health care-focused experience in new product development and/or health care data industry.
- 5+ years of demonstrated experience supporting strategic growth initiatives.
- Strong business acumen to develop and communicate recommendations to leadership.
- Excellent data synthesis and financial modeling skills to critically analyze and interpret market research and other data, to inform the development of business cases and plans.
- Familiarity with emerging technologies and solutions.
- Interpersonal skills and temperament to work collaboratively and cooperatively in a matrixed and complicated environment.
- Strong oral and written communications skills; able to express complex business concepts effectively. Strong presentation skills required to evangelize products in the marketplace.
- Proactively initiates, develops and maintains effective working relationships with internal and external team members to achieve results. Works well with people from different disciplines with varying degrees of technical experience and can effectively inform a team toward a direction or recommendation based on data and insights.
- Able to cultivate and sustain working relationships with executives at key clients, industry influencers, and other collaborators.
- Some travel involved.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $119,074-$157,855. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.
RESPONSIBILITIES:
Customer Success Framework and Operations
- Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
- Align service models to account segments and growth opportunities to optimize customer engagement.
- Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
- Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
- Develop business cases to integrate or invest in technologies that support customer scale.
- Coordinate cross-functional collaboration to enhance the post-sale customer journey.
- Identify and monitor key ROI metrics internally and on behalf of subscribers.
Customer Engagement Oversight
- Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
- Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
- Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
- Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
- Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
- Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.
Staff Development & Management
- Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
- Analyze capacity and align resources to support team and individual goals.
- Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.
May include other responsibilities as assigned
REQUIREMENTS:
- Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
- Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
- 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
- 3+ years of people management experience required.
- Previous experience managing customers in a healthcare-related context preferred.
- Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Strong external presence to communicate with customers and stakeholders.
- Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
- Some travel is required.
This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Professional Development RN - Hybrid
Under the supervision of the Senior Director of Clinical Education, the RN Professional Development Specialist supports curriculum design and virtually facilitates experiential learning activities (ELA) within the Clinical Academy. This role primarily supports Critical Care and related Nurse Residency and Fellowship programs, as well as professional development offerings such as preceptor and charge nurse development. The specialist delivers learning experiences to a diverse group of nurse learners across the five states in the Central Division and is responsible for the assessment, design, implementation, evaluation, and continuous improvement of learning experiences using innovative, technology enabled approaches. Responsibilities include instructional design support, consultation on training strategies and skill based learning (skills labs), and delivery of virtual, case based client care experiences (simulation). This is a hybrid role with a strong emphasis on virtual class facilitation as a member of the Clinical Academy.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Bachelor's Degree from an accredited nursing program.
- Upon hire: Registered Nurse License
- 10 or more years Nursing or equivalent experience in related field.
- 5 years Clinical Nursing Education/Professional Development experience.
Preferred Qualifications:
- Master's Degree in Nursing or related professional development field.
- Within 90 days of hire: Nursing Professional Development Certification
- 1 year experience in virtual learning.
- Prior experience working in critical care
Salary Range by Location:
Montana: Except Great Falls: Min: $44.69, Max: $69.38
Oregon: Portland Service Area: Min: $55.51, Max: $86.18
Texas: Min: $42.34, Max: $65.73
Washington: Eastern: Min: $49.39, Max: $76.68
Washington: South Eastern: Min: $51.74, Max: $80.33
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 415564
Company: Providence Jobs
Job Category: Clinical Education
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Nursing
Department: 4007 SS CNTRL DIV EDU ADMIN
Address: OR Portland 4400 NE Halsey St
Work Location: Providence Health Plaza (HR) Bldg 1-Portland
Workplace Type: Hybrid
Pay Range: $see posting - $see posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Human Resources, Keywords:Professional Development Specialist, Location:Lubbock, TX-79411
Remote working/work at home options are available for this role.
