Information Technology Jobs in Alameda, CA

Open date: January 27, 2026

Next review date: Sunday, Mar 15, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.

Final date: Sunday, Mar 15, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date.

The Assistant Dean for Academic Planning (ADAP) supports the Law School's pedagogical mission by helping to create and coordinate the curriculum for all Law students, including the J.D., LL.M., and J.S.D. programs, to provide them with the legal knowledge and skills necessary to become effective legal practitioners, scholars, and public policy advocates. The ADAP must have substantive expertise in legal education and the administrative and management skills to play a leading role in strategic planning for curriculum development, including course offerings, hiring and allocation of instructors, etc., as well as for the development of policies to improve efficiencies, ensure equity, and promote our educational mission. In addition, the ADAP will help to select and present professional and substantive programming on legal pedagogy. In sum, the core responsibilities of this position are critical to support the development and administration of the educational mission of the Law School.

Duties

The ADAP has four distinct areas of responsibility:

Curriculum planning

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• The ADAP works with the Associate Dean for Teaching to identify faculty who can fulfill core curricular needs and to identify courses to be taught by lecturers and visiting faculty.
  
• The ADAP is primarily responsible for our ABA-required legal ethics curriculum and works with the six lecturers who teach large sections of those courses to ensure that their courses meet the ABA requirements and address current legal ethics issues.
  
• The ADAP is primarily responsible for identifying courses and hiring instructors for our LL.M. curriculum, which serves approximately 265 students per year in our academic year and additional students in Executive Track programs (Remote + Summer and Two-Summer).
  
• The ADAP works particularly closely with the staff of the Office of the Registrar on almost every aspect of the course scheduling process to ensure that courses meet ABA and law school academic requirements, and have clear course descriptions and grading rubrics.
  

Lecturer hiring and review

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• The ADAP assists with the Lecturer Hiring and Review Committee, which hires all lecturers, and reviews continuing appointment and merit cases, recommending dispositions to the Dean.
  
• The ADAP meets bi-monthly with the HR Academic Analysts and the Associate Dean for Teaching to review issues with lecturer hiring and advancement, and is the primary point of contact with lecturers regarding these issues.
  The ADAP meets with newly-hired lecturers to assist with course design and syllabus preparation.
  
• The ADAP provides support to lecturers in their teaching and is available for individual consultation to discuss best practices for course development and pedagogy.
  
• The ADAP administers the course evaluation process and meets with lecturers and faculty to improve their teaching.
  

Programmatic supervision

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• The ADAP supervises all lecturers teaching J.D., LL.M., and J.S.D. courses.
  
• The ADAP oversees our J.D. Writing program and supervises the 12 full-time lecturers who teach the ABA-required Legal Research and Writing (LRAW) program in the Fall and Spring.
  
• The ADAP directly supervises the Director of LL.M. Legal Writing (AC1), who oversees approximately 19 part-time lecturers who teach Legal Research and Writing for LL.M.s during the Fall semester.
  
• The ADAP directly supervises the Director of Field Placements (a lecturer with continuing status), the Director of Pro Bono Programs (AC1), the Director of Competitions (AO3), and the Director of UCDC (AC1), as well as the staff that report to them.
  

Budget Management

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• The ADAP oversees seven separate budgets for different programs at the Law School, including the Experiential Education budget, the J.D. Legal Writing Instructor budget, the Competitions budget, and the Field Placement Program budget. Specifically, the ADAP has the following, budget-related responsibilities:
  
  
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  • Management of the unit's budget, including compensation and non-compensation operating expenses;
    
  • Participation in the annual budget review process and setting of strategic goals for the unit in consultation with the Dean, Associate Dean, and others;
    
  • Reviewing periodic budget updates and making mid-year, budget-related adjustments as needed;
    
  • Working with direct reports to ensure they are on track to remain within approved budgets and provide guidance;
    
  • Using and interpreting budgetary information as needed to make programmatic and staffing decisions;
    
  • Evaluation of complex financial and budgetary information in order to evaluate program performance, needs, or proposed changes, and to respond to Law School and campus requests for information related to expenses and revenue for programs.
    
  
  
  

For more Information: academics/jd/

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• Candidates must hold a J.D. degree or equivalent international degree.
  

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• At least ten years of professional work experience in law practice or at a U.S. law school.
  
• At least 5 year of management and supervisory experience (which can take place within the 10 years of professional work experience in law practice or in a law school)
  
• At least three years of professional experience with budget management. (This experience can take place within the 10 years of professional work experience in law practice or in a law school.)
  

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• At least five years of experience supervising academic employees, including those with a J.D. or equivalent international degree
  
• At least five years of management experience in a U.S. Law school, with a preference for experience in a top-20 law school.
  
• Experience in a management position in the University of California system.
  
• Experience in law teaching in a U.S. law school.
  
• Familiarity with the needs and interests of international students (who are typical participants in the LL.M. program).
  
• Experience working in or managing in a collective bargaining environment.
  
• Exceptional oral and written communication skills needed to ensure clear policies and procedures among cross-departmental communication and collaboration.
  
• Experience in administrative operations creating ongoing operational efficiencies.
  
• Strong commitment to effective management practices, staff development and morale.
  

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Cover Letter

  
  

• Writing Sample - Appropriate styles would be a comment letter, white paper, or other writing sample of no more than 10 pages. The purpose of this sample is to illustrate the writer's capacity to write clearly, concisely and effectively.

  
  

• 3 required (contact information only)

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

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• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

The Account Administrator works within the client service team to ensure accuracy of information and manage workflows and processes. Provides administrative and client support to the Commercial Insurance Department.

Position Responsibilities

• Receive emails and calls from carriers/lenders/clients and Lockton associates as the first line of contact for client service
• Create, modify, and ensure accuracy of Client Profile Information
• Ensure accuracy and timeliness of Surplus Lines Filings and determination of what filings are needed
• Create and Maintain Client Claims Manual
• Manage Incoming Client/Carrier Correspondence and Review/Decide Appropriate Action
• Initiate, Guide Renewal Service Cycle and Ensure TimeLine is Met
• Gather and Review Renewal Information from Client
• Ensure proper filing of client/carrier correspondence within Document Management System
• Manage Policy E-delivery to Client
• Review, file, and process all client specific new mail
• Ensure proper filing of client/carrier/internal correspondence, policy documents, etc. in document management system per P&C guidelines
• Track/Reconcile and ensure accuracy of incoming and outgoing client premium, invoices, and work with appropriate internal specialist teams to correct accounting issues or to decide best approach for differing situations
• Check audits for accuracy, process, send instructions for invoicing and determine when to confer with AE/AM regarding concerns
• Execute all changes for policies, monitor for receipt and accuracy of endorsements, maintain accuracy of client exposures information when making endorsement requests, and ensure invoicing is accurate and completed in a timely manner
• Provide premium breakdowns/premium summaries, as requested
• Manage client/account team/carrier/internal Lockton team associates' expectations regarding workflows, special projects
• Ensure appropriate information provided for completion of policy checks for policy checking team
• Work with team to update and ensure accuracy of proposals/summaries/final and accepted proposal
• Ensure accuracy regarding client information in systems
• Review incoming client certificate requests and provide instructions for processing
• Work with client to ensure carrier applications are completed
• Make a positive contribution to customer satisfaction and continuously strive to improve service to the customer
• Comply with Lockton's policies and procedures, including appropriate documentation
• Attend education workshops, and carrier functions, when requested
• Perform other work-related duties as assigned

Position Qualifications

• Bachelor's Degree in Business Administration or related field and/or years of experience equivalent
• General understanding of commercial property and casualty coverages preferred
• Company or agency experience in commercial insurance services desired
• Understanding of commercial rating concepts preferred
• Must have strong verbal, written, and interpersonal skills to interact with clients, project team members, and associates at all levels of responsibility, representing Lockton in the highest professional manner
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• High aptitude for accuracy in mathematical calculations
• Strong attention to detail required
• Understands industry trends and governmental regulations
• Readiness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements as needed
• Organizational and time management skills to prioritize heavy workloads to meet time-sensitive deadlines
• Ability to comply with all company policies and procedures, proactively protecting the confidentiality of client and company information
• Legally able to work in the United States

Hybrid: Applicants must be a California resident as of their first day of employment.

PRINCIPAL RESPONSIBILITIES:

Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a timely manner. Respond to all communications coming into Member Services in the form of email, fax, letters, chat and phone calls. Timely responses to all member communication are essential. Must effectively prioritize and flex the workload as new communication and tasks are submitted. Identify the caller's needs, clarify information, research issues, and provide solutions and/or alternatives whenever possible. Accurately and consistently document all conversations in the electronic database. This position is a liaison between the plan, the provider network, and other community agencies. The MSR positions are flexibly staffed classification and work is expected to be performed minimally at the MRS II level. However, the initial selection will be made at the entry level MSR I. Our more advanced level position of the series is the MSR III who will be required to perform a variety of complex matters.

Member Services Representatives are under the direction of a Member Services Supervisor, Manager and Director, and service our members through our call center as well assisting other departments with responses to member issues by initiating communication between departments to ensure action, cooperation, and compliance of managed care operations.

Member Services Representative I

This position which requires the ability to work as a team player within the Alliance and with external contacts, make sound judgments based on analysis of information, be an effective communicator, active listener and balance advocacy for the member with the policy provisions such as plan policies, EOC, regulatory guidelines, and DMHC/DHCS rules and regulations. The MSR provides courteous, professional, and accurate responses to incoming inquiries regarding network, plan benefits, eligibility, authorizations, plan services and guidelines, as well make decisions with the goal of ensuring member satisfaction and retention. The MSR performs a variety of complex functions and is also responsible for maintaining accurate and complete inquiry/grievance records in the electronic database. Maintains compliance with DMHC regulatory requirements and DHCS contractual obligations. MSR I staff who demonstrate proficiency in meeting, maintaining and exceeding principal performance objectives and metrics may be eligible to be promoted to a Member Services II or III role. Member Services Representative I staff may be eligible for promotion to Member Services Representative II or III positions once they have worked as a MSR I for a minimum of 12 months to be proficient with program and system knowledge in addition to meeting performance matrix requirements.

Principle duties and responsibilities

* Serve as the primary contact for members, providers and others for questions related to claims, benefits, authorizations, pharmacy, member eligibility and other questions related to Alameda Alliance and provide accurate, satisfactory answers to their inquiries or concerns.

* Respond to and resolve member service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, claims, behavioral health, and care coordination.

* Answer incoming calls, emails, chats, and other requests for assistance in a timely manner in accordance with departmental performance targets and provide excellent customer service while doing so. May include assisting members in person.

* Recognize and understand the difference between calls that require quick resolutions and calls which will require follow-up and handle each appropriately.

* De-escalate situations involving dissatisfied customers, offering patient assistance and support.

* Accurately document all contacts per department standards/guidelines in the Customer Relationship Management (CRM) system.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Interface with Grievance and Appeals, Claims, Enrollment, IT, Network Management, Pharmacy, Authorizations, and other internal departments to provide Service Excellence to our members.

* Help guide and educate members about the fundamentals and benefits of managed health care topics, to include managing their health and well-being by selecting the best benefit plan service options, maximizing the value of their health plan benefits, and choosing a quality care provider.

* Intercede with care providers (doctor's offices) on behalf of the member, assisting with appointment scheduling; connect members with internal Case Management Department for assistance as needed.

* Assist members in navigating , the Member Portal, and other health care partner online resources and websites to encourage/reassure them to use self- service tools that are available.

* Manage any issues through to resolution on behalf of the member, either on a single call or through comprehensive and timely follow-up.

* Research complex issues across multiple databases and work with support resources to resolve member issues and/or partner with others to resolve escalated issues.

* Provide education and status on previously submitted pre-authorizations or pre- determination requests for both medical and pharmaceutical benefits.

* Meet the performance goals established for the position in the areas of compliance, efficiency, call quality, member satisfaction, first call resolution, punctuality, and attendance.

* Always maintain a professional level of service to members.

* Always maintain confidentiality of information.

* Consistently support the Alliance's approach to Service Excellence by adhering to established department and company standards for all work-related functions.

* Interact positively with all Alliance Departments.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Process MS Dept projects

* Serve as a back-up to manage the escalated calls.

* Perform other duties as assigned.

ESSENTIAL FUNCTIONS OF THE JOB

* Contacts: Receive, manage, and document telephone calls, emails, and other sources of contacts from members, potential members, and providers, and explain health plan benefits and plan rules. Describe the types of services the Alliance offers to the Member within the managed care system. Provide clarification about issues regarding patient and physician rights and how the plan operates.

* Conflict resolution: Resolve member problems/conflicts by convening with other departmental staff as needed.

* Member communications: Create and/or mail appropriate member materials and communications as needed.

* Computer: Perform ongoing data entry which assists in the maintenance of the Member Services department database to ensure data integrity.

* Comply with the organization's Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.

PHYSICAL REQUIREMENTS

* Constant and close visual work at desk or computer.

* Constant sitting and working at desk.

* Constant data entry using keyboard and/or mouse.

* Constant use of multi-monitor setup

* Frequent use of telephone and headset.

* Frequent verbal and written communication with staff and other business associates by telephone, correspondence, or in person.

* Frequent lifting of folders, files, binders, and other objects weighing between 0 and 30 lbs.

* Frequent walking and Standing

Number of Employees Supervised: 0

MINIMUM QUALIFICATIONS:

* Bachelor's degree or equivalent experience preferred.

* High school diploma, GED required.

* The ability to speak and understand-bilingual: Spanish/English, Cantonese/English, Vietnamese/English, Tagalog/English are required as designated.

* A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet requirements. The successful candidate must score 90% or higher.

MINIMUM YEARS OF ADDITIONAL RELATED EXPERIENCE:

* Minimum one year of direct customer service experience. Call center experience and managed care experience a plus

* Experience determining eligibility for financial assistance, insurance benefits, unemployment and/or other social services programs.

* Demonstrated knowledge expert of AAH Member Services policies and procedures

* Consistent record of meeting, maintaining, or exceeding monthly Departmental performance metrics.

* Consistent track record of documenting Service Requests accurately and clearly and monitoring open Service Requests to ensure responses and closure.

* Consistent record of high quality of work as demonstrated through call and documentation auditing, appropriate Call Disposition coding, as well as an overall acceptable monthly Member Satisfaction Survey result as assessed by Member Services Quality Specialist, MS Trainer and Member Services Supervisor.

* Demonstrated proficiency in current Customer Relationship Management (CRM) tool, phone system software Quality Management Solution, Pharmacy Benefits Management applications (PBM), Interpreter vendor scheduling software, delegate portal solutions and the Alliance's Member portal.

* Demonstrated ability to effectively handle the department's key special projects: Member Portal Request Processing, Kaiser PTE Requests, PCP retroactive and same month requests.

* Demonstrated ability to help members face-to-face in the field and/or at the Alliance offices (walk-ins). Also highly skilled at handling issues related to member bills, transportation set-up and benefit coordination with providers and pharmacy needs.

SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE):

* Ability to prioritize and adapt to changing situations in a calm and professional manner.

* Ability to maintain composure in stressful situations.

* Excellent problem-solving skills

* Ability to exhibit cooperation, flexibility, and provide assistance when talking to members, providers, and staff.

* Skill in basic data entry

* Ability to type 40 net words per minute: multi-task

* Manual dexterity to operate telephone, computer keyboard equipment.

* Speak English proficiently, clearly, and audibly.

* Memorize and retain information quickly; meet physical requirements

* Spell correctly

* Learn the policies, regulations, and rules applicable to business operations.

* Follow instructions, reason clearly, analyze solutions accurately, act quickly and effectively in emergency situations; operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

* Excellent phone etiquette and ability to communicate clearly and concisely, both orally and in writing.

* Excellent interpersonal skills with the ability to interact with diverse individuals and flexibility to customize approach to meet all types of member communication styles and personalities.

* Strong verbal and written communication skills.

* Demonstrated ability to quickly build rapport and respond to members in a compassionate manner by identifying and exceeding member expectations (responding in respectful, timely manner, consistently meeting commitments).

* Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests, and identify the current and future needs of the member.

* Must be self-motivated and able to work with minimal supervision

* Must be team-oriented and focused on achieving organizational goals.

* Proficient problem-solving approach to quickly assess current state and formulate recommendations.

* Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions which members can understand and act upon.

* Proficient conflict management skills to include ability to resolve issues during stressful situations and demonstrating personal resilience.

* Ability to work regularly scheduled shifts within the Alliance's hours of operation including the training period, with scheduled lunches and breaks, flexibility to adjust daily schedules; and to work over-time and/or weekends as needed.

* Medical terminology knowledge preferred

* Ability to work within a broad systems perspective

* Experience in use of various computer systems software as well as Microsoft Windows, and Microsoft Suite, especially Outlook, Word, Excel.

* Must have reliable and stable internet connection for remote work (50-100 Mbps download speeds).

Employees who interact with members of the public may be required to be tested for Tuberculosis and fully vaccinated against COVID-19 and influenza. Successful candidates for those positions/ classifications may be required to submit proof of vaccination against influenza and/or COVID-19, a negative Tuberculosis test, or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the Human Resources department.

SALARY RANGE $22.88-$34.33 HOURLY

The Alliance is an equal opportunity employer and makes all employment decisions on the basis of merit and business necessity. We strive to have the best-qualified person in every job. The Alliance prohibits unlawful discrimination against any employee or applicant for employment based on race, color, religious creed, sex, gender, transgender status, age, sexual orientation, national origin, ethnicity, citizenship, ancestry, religion, marital status, familial status, status as a victim of domestic violence, assault or stalking, military service/veteran status, physical or mental disability, genetic information, medical condition, employees requesting accommodation of a disability or religious belief, political affiliation or activities, or any other status protected by federal, state, or local laws.

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including employee assistance program (EAP)

• Time away from work programs for paid time off, long- and short-term plan coverage

• Savings and retirement including a 401(k) Plan with a 50% match up to 6% of pay, employee stock purchase plan, flexible spending accounts, retirement readiness tools, rollover support, and financial well-being counseling

• Education support through tuition assistance, student loan assistance, certification support, and online educational program

• Additional benefits life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and employee discount program

• Registered nurses - Retirement medical benefit account (RMBA) - 2% of annual eligible income set aside in accordance with program guidelines

• Benefits may vary by location and role

The Enrollment Specialist holds primary responsibility for orienting potential participants and community partners about NEMS Program of All-Inclusive Care for the Elderly (PACE) and intaking new enrollments for the program. The Enrollment works independently to gather information, set appointments for assessments, and document skilled needs for the incoming cases. They will interact with referral sources, community organizations, family caregivers and participants, giving presentations and sharing information about NEMS PACE, providing tours through the PACE center, and gathering crucial information related to medical and social needs for new participants as the first step in the enrollment process.

ESSENTIAL JOB FUNCTIONS:

• Serves as the first point of contact and liaison between the PACE Interdisciplinary Team and potential participants and referral sources.
• Provides clear and concise information about PACE.
• Gathers all necessary information and answers questions while providing education about available services.
• Determines enrollment eligibility through screening, phone intake, and education. Determines potential service needs and assists with the enrollment process.
• Identifies and documents medical and social indications of new PACE participant to establish care needs at initial enrollment.
• Assists and oversees the enrollment of participants through the level of care (LOC) process.
• Works as part of a team to educate referral sources and potential participants and their caregivers on the benefits of NEMS PACE.
• Provides tours of the PACE Center to potential participants and family caregivers while expounding on and highlighting the services provided.
• Presents all approved and enrolling cases to the Interdisciplinary Team.
• Identifies, develops, and maintains relationships with potential PACE referral sources, including medical providers, community organizations, and others.
• Develops and maintains relationships with potential PACE participants who call, email, and/or visit NEMS PACE to support enrollment goals.
• Interacts professionally and respectfully with older adults, including those with cognitive decline and/or physical disabilities.
• Identifies targeted areas for marketing campaigns and outreach education and builds relations with potential referral sources.
• Collects all patient demographic information and required paperwork throughout the enrollment process within the designated timeframe.
• Utilize Epic appropriately and efficiently and serve as content and workflow expert for resolving issues and proposing solutions in Epic.
• Performs other job duties as required by manager/supervisor.

QUALIFICATIONS:

Required:

• At least one year of experience in sales or community outreach
• Current BLS and First Aid required

Preferred:

• Bachelor’s degree, preferably in Healthcare, Social Sciences, Business, or a related field.
• Minimum one year of experience working with a frail and/or older adult population.
• Experience giving community presentations.
• Minimum one year of experience working with older adults and their families in a healthcare or community agency setting preferred
• Minimum one year of experience in health care

LANGUAGE:

• Must be able to fluently speak, read and write English.
• Fluency in Chinese (Cantonese and/or Mandarin) is required.
• Fluency in other languages is an asset.

STATUS:

• This is an FLSA non-exempt position.
• This is not an OSHA high-risk position.
• This is a full-time position.

NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).

POSITION OVERVIEW

The Glazing Engineer is responsible for the completion of high quality façade, curtain wall and glazing system projects on time, within budget and within scope. This role will oversee all aspects of a project from start to finish by coordinating efforts involving the internal team, subcontractors, vendors, and owners/developers. The ideal candidate will have outstanding interpersonal skills, adjusting to changing priorities from various directives, and communicate effectively.

RESPONSIBILITIES

• Oversees the design development and coordination of custom curtain wall and glazing systems, translating architectural intent into engineered, buildable, and fully coordinated façade solutions. Capable of leading multiple projects and supervising engineers.
• Know and comply with all federal, state, local building codes, ordinances and regulations, maintaining the highest standards for safety and quality.
• Manage relationships with all internal and external parties in order to determine specifications of the project, resolve conflict, and support success.
• Establish project schedule and delegate project tasks based on staff strengths, skills, and experience.
• Secure and allocate all resources needed for the completion of the project including building permits, licenses, materials, equipment.
• Negotiate, manage and communicate changes to contract scope, schedule and costs.
• Plan and execute inspections, assess design compliance and quality, minimize risk.
• Create and maintain comprehensive project documentation.
• Regularly confer with supervisors to monitor and report on compliance, quality and productivity.
• Be a strong team leader, build synergy within and across the team, and develop individuals.

REQUIREMENTS

• Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Architecture or related field.
• Minimum of 3+ years of experience in façade, curtain wall, or glazing system engineering within a design-build or design-assist environment
• Strong understanding of building envelope design, structural behavior, waterproofing, and thermal performance
• Proficient in AutoCAD, Revit, and 3D modeling tools; familiarity with façade testing standards (ASTM, AAMA, NFRC)
• Experience coordinating with architects, structural engineers, and fabricators through design, procurement, and installation
• Skilled in technical documentation, submittal review, and field problem-solving
• Excellent communication and collaboration skills within multidisciplinary project teams
• A valid driver’s license.

This position description is a summary and not a complete representation of the position; the essential functions of the position may change as duties are assigned.

Information for Recruiters and Agencies/Staffing Firms: Build Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Build Group employee. Build Group will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Build Group.

Notice to California Residents/Applicants: In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government-issued identification number(s), email address, mailing address, other contact information, employment history, educational history, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Equal Opportunity Employment: Build Group provides equal employment opportunity to all employees and applicants for employment, free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation, gender identity, genetic information or any other status or condition protected by local, state or federal law. This policy applies to all terms and conditions of employment, including hiring, training, orientation, placement, discipline, promotion, transfer, position elimination, rehire, benefits, compensation, retirement and termination. As an equal opportunity employer, Build Group seeks to hire employees based solely on their qualifications and abilities.

POSITION SPECIFICATION

VP, PORTFOLIO MANAGER, REAL ESTATE DEBT

Shine Associates, LLC has been retained to search, identify, and recruit a VP, Portfolio Manager, Real Estate debton behalf of our client (Company’). This position will be based in the San Francisco, CA office.

CONFIDENTIALITY

Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning our client provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate’s personal review of the career opportunity.

CLIENT DESCRIPTION

Our client is a 100% employee-owned investment advisor based in Seattle, Washington. Founded in 1978, the firm offers its clients a wide range of real estate debt and equity, fixed income and stock strategies. As of September 30, 2025, the Company manages over $8.8 billion in assets.

As an investment manager to union trusts, the Company believes that strategy decisions must balance return opportunities with prudent risk considerations. The firm recognizes that the capital entrusted to its management represents its clients’ benefit obligations. The Company strives to provide superior risk-adjusted returns across all investment strategies.

VP, PORTFOLIO MANAGER, REAL ESTATE DEBT

The VP, Portfolio Manager, Real Estate Debt will play a critical role in assisting the Senior Portfolio Manager (“SPM”) in management of all aspects of the principal debt funds. This includes working with the SPM to analyze prospective new loans, products, and markets as well as plan for strategic positioning of the portfolio. This senior position will collaborate with the other members of the real estate debt team, including production, accounting and transactions, to ensure the SPM’s portfolio and investment objectives are achieved.

KEY RESPONSIBILITIES

Servicing and Workouts

• Identify and review impaired loans and lead in the negotiations for necessary restructuring with the approval and oversight of the SPM.
• Coordinate the foreclosure and deed in lieu process with the Borrower, legal counsel and internal departments.
• Manage the internal approval and documentation process for any debt restructurings
• Supervise servicing of all loans in the two principal funds, and any debt separate accounts.
• Administer all construction and land loans by approving draws, change orders, CC&Rs, easements, and partial release requests.
• With the SPM, assist accounting and compliance to resolve all audit requests and action items.

Fund Management

• Join Client Services and SPM in client & consultant calls.
• Assist SPM in maintaining the 12-month cash flow projections to track cash available for new investments.
• Assist with training and supervision of analysts and loan production staff.

Loan Production

• Provide input to the SPM on new potential loan transactions related to underwriting, structure and pricing.
• Assist the SPM in managing the underwriting and credit memo process for recommending new lending proposals to credit committee.

Loan Closing

• Assist the SPM in managing the legal aspects of a loan closing by negotiating the loan documents, signing documents for the funds, and determining needed post-close conditions. Work closely with the transactions team and accounting.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Finance, Economics, Accounting, or related field. MBA preferred.
• 10+ years of experience in commercial real estate, investment banking, private equity, or asset management.
• Expertise in loan workouts and debt restructuring.
• Strong proficiency in financial modeling, valuation techniques, loan sizing, and Excel.
• Experience with all major property types and markets.
• Excellent analytical, problem-solving, and quantitative skills.
• Strong written and verbal communication skills.
• Ability to present complex information clearly.
• Detail-oriented, organized, and able to manage multiple projects under tight deadlines.

WORKING CONDITIONS

Normal office environment with domestic travel as required for due diligence, property inspections and meetings with investment partners, clients, and borrowers. Extended hours may be required to meet transaction or client deadlines.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The Comapny believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications, and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the company.

COMPENSATION & BENEFITS

The annual salary for this role is expected to be approximately $175,000-$225,000. Additional bonus can be earned and will be determined based on performance. In addition, this role may be eligible for a variety of financial, wellbeing, and health / welfare benefits.

CONTACT INFORMATION

Shine Associates, LLC

45 School Street, Suite 301

Boston, MA 02108

Shine, Principal

Shine Associates, LLC

(2

Hillary H. Shine, Principal

Shine Associates, LLC

(2

Lilly Beck, Director

Shine Associates, LLC

(978) 855-8454

Chandlee Gustafson, Senior Associate

Shine Associates, LLC

(978) 201-3100

Position: Principal AI Engineer

Location: San Francisco CA Hybrid

Contract

Job Summary:

• We are seeking a senior level AI/ML engineering contractor to temporarily step into a technical leadership and team lead role supporting personalization models and the company’s AI platform.
• The ideal candidate can balance technical expertise, strategic decision making, and day to day team guidance to ensure continuity during the leave period.

Required Skills & Experience:

• Senior level 12 years of experience building and operating machine learning systems in production.
• Strong understanding of ranking models, recommendation systems, model evaluation, and experiment design.
• Hands on expertise with modern AI/ML engineering tools (e.g., Python, Spark or similar, cloud-based ML pipelines, cloud model serving frameworks, and API design).
• Ability to lead engineering discussions, guide team members, and provide clear direction.
• Strong organizational skills: able to manage complex projects and maintain structure during a temporary leadership period.
• Excellent communication skills, with the ability to translate technical details into clear action for partners and stakeholders.

Manufacturing Test Software Engineer

Salary: $125,000 – $150,000 + equity & benefits

Location: Mission District, San Francisco, CA

We’re looking for a self-motivated Manufacturing Test Software Engineer to join our R&D/Pilot test team in San Francisco. You’ll work closely with R&D and Operations to improve test systems, processes, and production readiness for LiDAR products.

Key Responsibilities

• Maintain, enhance, and deploy test systems and automation platforms
• Drive improvements in test efficiency, yield, and product quality
• Analyze root causes of failures and implement corrective actions using tools such as 8D, 5 Whys, and Fishbone analysis
• Support scalability and manufacturability projects
• Prepare technical documentation and train test operators

Required Skills & Experience

• Strong Python programming and debugging skills
• Experience with test automation in manufacturing environments
• Familiarity with source control tools (Git, Jira, etc.) and quality standards (SPC, GR&R, control charts)
• Experience with LiDAR, robotics, vision systems (Cognex/OpenCV), or test measurement equipment is a plus
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 10+ years supporting product tests in manufacturing

Manufacturing Technician

Location: Mission District (100% Onsite)

Schedule: Swing Shift - 3pm - 11pm

Compensation: $35/hour

Duration: 6-Month Contract (Potential for Extensions)

We are seeking an experienced Manufacturing Technician to join our team onsite in San Francisco’s Mission District. This is a hands-on, day-shift role supporting both engineering and production activities in a high-precision manufacturing environment.

Key Responsibilities

• Perform precision soldering, including work with small components
• Follow all safety procedures, including laser safety requirements
• Construct, test, and calibrate engineering and production robotic/computer-controlled assembly systems
• Interpret engineering prints, schematics, and assembly instructions
• Utilize high-precision measuring equipment and maintain detailed calibration records
• Support root cause analysis of manufacturing, quality, and yield issues

Required Skills & Experience

• Minimum 5 years of industry experience
• Strong soldering background, particularly with small components
• Experience with mechanical hand and power tools
• Proficient with oscilloscopes, DMMs, signal generators, optics, and cameras
• Experience working with lasers, laser safety, beam focus, pattern recognition, and active alignment
• Experience with UV adhesive auto-dispense and curing processes
• Experience with multi-axis, vision-assisted, computer-controlled robotic assembly equipment in both R&D and volume manufacturing environments
• Knowledge of pneumatic actuated slides, grippers, and hexapod tables
• Experience identifying root cause of manufacturing, quality, and yield issues
• Proficiency with Microsoft Office, SPC tools, and flowcharting software
• Strong written and verbal communication skills in English

Physical Requirements

• Ability to stand for extended periods
• Ability to lift and carry up to 35 lbs

This is an excellent opportunity for a skilled technician looking for a 6-month contract role with strong potential for extension in a dynamic manufacturing environment.