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Manager, GPO Contract and Reporting
🏢 Cencora
Salary not disclosed
Carrollton, TX 3 days ago
Job Opportunities

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Responsible for managing the GPO's contractual responsibilities regarding the payout of Manufacturer rebate payments. Ensure accurate and timely payments in accordance with established KPI's. Able to understand complex GPO contracts and clearly communicate with internal and external customers.

Responsibilities

  • Direct efforts for reconciliation, compilation, and payout of customer earned rebates.
  • Direct efforts for contractual invoicing of rebates to Manufacturers
  • Review and approve rebate payments in Vistex, ensuring accuracy in payout
  • Review GPO contracts and provide feedback/redlines in iCertis relative to invoicing/baselines/rebate payout.
  • Manage contract assignments among analysts to ensure proper alignment and a balanced workload for the purpose of meeting internal KPIs.
  • Monitor, update, and maintain accuracy of metrics for the purpose of reporting KPI's to the Sales team and Senior leadership.
  • Completes rebate payment processes and provides additional schedules, analyses, or ad hoc reporting as needed by senior management, internal stakeholders, or customers.
  • Maintain structure of proper and effective internal controls for all rebates and GPO rebate contract activities.
  • Manages team's case load assignment in GPOconnect, ensuring that all cases are addressed within an appropriate timeframe and closed accordingly.
  • Responsible for continuous improvement of the accounting and rebate payout piece of the contracting process.
  • Performs related duties as assigned.

Education and Work Experience

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year Bachelor's Degree program, technical vocational training, or equivalent combination of experience and education; Degree in Accounting, Information Technology and/or Finance; CPA preferred. Normally requires a minimum of six (6) years progressively responsible related experience.

Skills and Knowledge

  • Knowledge of various financial management principles, financial statement analysis, business law, plan development, productivity and profitability analysis
  • Ability to implement and support an enterprise-wide financial planning tool
  • Knowledge of Access or other database reporting applications
  • Demonstrates initiative and has a strong sense of urgency to meet deadlines
  • Strong spreadsheet and general ledger skills
  • Ability to communicate effectively both orally and in writing
  • Strong interpersonal skills
  • Strong mathematical and analytical skills
  • Excellent problem-solving skills and sound judgment
  • Strong organizational skills; attention to detail
  • Understanding of ABC policies, philosophy, goals and objectives in order to affect financial oversight in protecting the company's assets
  • Strong knowledge of Microsoft Word, Excel and PowerPoint
What Cencora Offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Affiliated Companies

Affiliated Companies: Specialty Advancement Network, LLC

contract
Sr. Manager Data Governance
Salary not disclosed
Richardson, TX 4 days ago

Title:Sr. Manager Data Governance

Location: Richardson, TX Hybrid

Duration: 6 months possibility of FTE conversion yes

JOB SUMMARY



This position incubates and establishes a leading-edge global Data Governance function to support business segments, corporate functions and the Digital & Technology stakeholders. The responsibility includes




  • Liaise directly with clients and account teams to provide strategic direction on implementation of data governance programs, best practices, adoption of standards, mast data management, and data quality improvement while leveraging leading-edge data governance tools and technology.
  • Collaborate with and manage highly performing data governance and data management professionals that support occupier clients and account teams.
  • Provide support on data strategy execution in the adoption of data products including enterprise data platform that provides game-changing analytics in the CRE industry.
  • Serve as the data governance champion of strategic data products and supporting metadata and reference data.
  • Implement and support data ownership and stewardship programs for stakeholders across the business to ensure that account teams adopt improved data governance and management practices.


ESSENTIAL DUTIES AND RESPONSIBILITIES




  • Participate in the strategy, planning, and execution for Enterprise Data Governance at, focusing on Building Operations & Experience (BOE) business segment. Ensure the company has urgency, sensitivity and thought leadership for competitive capabilities around data.
  • Demonstrated leadership experience in a large, complex, global organization, including the ability to effectively work and communicate across organizational lines. Ensure business stakeholder understanding, alignment and commitment to the objectives of the data governance and management program(s). Be the champion and evangelist for data, the business value, and the potential innovations. Be the trusted advisor to senior leadership and peers.
  • Demonstrated experience in building relationships and leading high-performing teams with top talents around the world. Build a high performance environment and execute a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vision/ values/ business strategy and managing succession and development planning for the team.
  • Collaborate with partners across business segments/ business lines, regions and accounts to develop consistent data governance capabilities at all levels, influencing decisions relating to policy, practices, supporting technology, and talent development.
  • Establish leading data management practices and shared services relating to data quality, data provisioning, metadata, lineage, reference data, issue management and change management.
  • Implement data governance as commodity services that could be leveraged by various clients in different industries. Understand clients' appetite and risk culture in day-to-day support activities and decision-making.
  • Establish account team data governance programs. Define data domains and implement business oversight via essential data governance organizations and RACI (i.e. central data governance function, Data Ownership and Stewardship Program, etc.). Establish data standards, policies and controls. Design and implement the framework, including associated processes, necessary to sustain a data control environment. Monitoring compliance with data policies and standards
  • Establish account team and cross-account data quality framework necessary to enable data quality reporting, issue identification, remediation and tracking, ultimately ensuring trust and confidence in data across domains.
  • Guide the client accounts to adopt the strategic data products including existing account migrations and new account transitions. Manage data to support and its clients' business intelligence and scale appropriately with business growth.
  • Experience in leading and driving leading-edge data innovation initiatives including big data, cloud computing, IoT, data virtualization and federation, etc., is a plus.
  • Create and implement strategic approaches, plans, timelines, preparation of business cases to ensure expedited handling of client data protection, and other data compliance and security requirements.
  • Develop and implement metrics needed to monitor/ report on data governance and data management progress
  • Develop communication approaches and change management strategies; determines presentation focus and emphasis and prepares board-level presentations.
  • Performs other duties as assigned.


SUPERVISORY RESPONSIBILITIES



Manages the planning, organization, and controls for a major functional area or department. Position will be responsible for managing direct reports across the Americas region and working with peers across all regions, requiring flexibility in schedule. May also be responsible for matrix reports. This position requires subordinates' recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.



QUALIFICATIONS



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.



Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



EDUCATION and EXPERIENCE



Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight years of related experience and/or training, including five years of experience at the management level.




  • 5 or more years of progressively responsible management positions in complex organizations required. Demonstrated success with high visibility projects, leaders in technology use and development, change management, budget and business case development and staff development.
  • 5 or more years of related experience in related industry; commercial real estate management preferred.
  • 7 or more years of data management related experience such as data analysis, data governance, enterprise information management, data modeling, and data quality management. analytics experience desired, i.e., data visualization, data analytics, data mining, business intelligence, etc.
  • Candidates must have experience working in large organizations with geographically dispersed teams and complex technical environments.
  • Experience in dealing with internal and external customers, service providers and vendors. Must be able to manage competing priorities. Needs to be resilient; resolving conflicts quickly to achieve desired business results.




  • Bachelor's degree in business administration, Information Management, MIS, Business Intelligence and Data Science, Library Science, Computer Science or related fields; advanced degree preferred.


CERTIFICATES and/or LICENSES



None



COMMUNICATION SKILLS




  • Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
  • Ability to establish and maintain a high level of customer trust and confidence in the overall information and analytics space
  • Excellent oral, written, and presentation communication skills. Strong negotiation and group facilitation skills; ability to move a process forward, while meeting the needs of a variety of clients.
  • Excellent collaboration, influence and leadership skills. Ability to work with various levels of peers including analysts, developers and executives regarding complex business and data related issues.
  • Relationship management skills that include excellent listening and consultative capability, the ability to influence and negotiate with business and technology partners to drive change, and the ability to take a broad perspective and make key connections


FINANCIAL KNOWLEDGE




  • Requires basic knowledge of financial terms and principles.
  • Participates in complex financial/business analysis and report reviews prepared peers or leaders.
  • Manages to and oversees department budget.


REASONING ABILITY




  • Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

    • Understanding of global organizational design and the ability to shape and drive large-scale, cross-functional programs around people, technology, processes, and tools.
    • Demonstrated ability to balance long-term strategy with quick wins.
    • Demonstrated ability for strategic influencing and education of cross-functional stakeholders about the strategic importance and value of data governance
    • Excellent managerial skills; collaborative, imaginative, resourceful, reliable, technically savvy.
    • Superior analytical and creative problem-solving skills. Demonstrated successes in data analysis, drawing conclusions and improvement. Apply listening and consultative skills to understand business needs; be able to interpret requirements, identify impacts and analyze problems to determine impacts to business processes across the organization.
    • Ability to work well under deadlines, ability to work in a multi-tasking production environment to make good judgments about competing priorities.
    • Ability to tell a story to explain or sell a concept.




OTHER SKILLS and/or ABILITIES




  • Utilizes an entrepreneurial approach and develops innovative solutions.
  • Ability to write business cases, process maps, presentation materials and articles using distinctive style.
  • Ability to make effective and persuasive presentations on complex topics across various levels of leadership
  • Expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment.
  • Ability to use strong conceptual and analytical skills to generate insights and recommendations.
  • Demonstrated information management and quantitative skills, including working knowledge of IT infrastructure, various technologies/ platforms, and aligned vendor solutions with enterprise strategic priorities.
  • Experience managing small to mid-size teams and delivering results.
  • Thorough knowledge of cutting-edge data management tools, industry advances, etc.
  • Superior project management/ consulting and leadership skills. Demonstrated ability to facilitate complex, mission critical projects and to develop, participate in and guide multi-disciplinary work teams. Manage task timelines and deliverable schedules and share concerns about deliverables, timelines, and issues with Data Governance services or deliverables.
  • Superior ability to manage, manipulate and analyze raw data, draw conclusions, and develop actionable recommendations using technology. Articulate the issues and resolutions via business-friendly communications. Serve as primary day-to-day contact for regional data management issues.
  • Advanced understanding of data quality management. Knowledge of data governance and how it impacts business processes.
  • Knowledge of master data management in a global environment, including data lifecycle and maintenance processes.
  • Skills in MS Visio, Word and PowerPoint is a plus.
  • Experience with reference data management tools at including Collibra, MS Excel, SQL query, etc., is a plus.
  • Software development lifecycle knowledge, with background in agile philosophies and
Not Specified
ELM Application Developer
Salary not disclosed
Plano, TX 3 days ago

ID - 522989

Title - ELM Application Support Developer

Location – Plano, Texas

Experience – 5 years


Job Description:


Qualifications:

  • 4+ years of experience in software development or application support.
  • Strong learning agility and client-focused mindset.
  • Mandatory experience with ELM tools
  • Ability to work in a collaborative and fast-paced environment


Key Responsibilities:

  • Provide development support for bug fixes and enhancements across ELM modules.
  • Ensure 24x7 coverage for P1 & P2 incidents.
  • Handle P3 & P4 functional tickets during US EST business hours (8:00 AM – 5:00 PM).
  • Deliver admin support during business hours, with on-call availability for critical incidents.
  • Collaborate with cross-functional teams to ensure client satisfaction and continuous improvement.


Scope of Tools & Technologies:

  • Core ELM Modules:
  • JTS, LDX, GC, DCC, CCM, AM, QM, RS, RELM, RM, LQE, RPEN, JAS
  • Backup Support:
  • DOORS Classic, myAspire


The expected salary range for this position is between $80 K - $95 K annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.

Paid Leave, Health Insurance, Group life Insurance, Disability, 401(K)

Not Specified
Phlebotomist II
🏢 Spectraforce Technologies
Salary not disclosed
Plano, TX 4 days ago
Title: Phlebotomy - Phlebotomist II

location: Plano TX 75093

duration: 7 months


Shift/Time Zone:
M-F 8am-5pm

The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.

Under the direction of the area supervisor, perform daily activities accurately and on time.

Maintain a safe and professional environment.

Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.

Maintains required records and documentation.

Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements:


  • Ability to provide quality, error free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric.
  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  • Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  • Must be able to make decisions based on established procedures and exercise good judgment.
  • Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  • Capable of handling multiple priorities in a high-volume setting.
  • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.


Training locations may vary based on trainer availability.

Required Education:

High school diploma or equivalent REQUIRED.

Medical training: medical assistant or paramedic training preferred.

Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience:

1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.

2 years in a Patient Service Center environment preferred.

Customer service in a retail or service environment highly preferred.

Keyboard/data entry experience.
Not Specified
Customer Success Leader- West Region (AZ, CA, CO, ID, MT, NV, NM, OR, UT, WA,WY)
Salary not disclosed
Plano, TX 4 days ago


About the Role



Impact you will make



The Regional Customer Success Leader plays a pivotal role in driving FinThrive's mission to transform healthcare revenue management through technology and partnership. This leader ensures that our customers realize measurable financial and operational outcomes while maintaining strong executive relationships across their portfolio. By coaching and empowering a high-performing team of Customer Success Directors, this role directly influences revenue retention, client growth, and customer satisfaction. Acting as a strategic connector between our clients and internal teams, the Regional Leader helps shape FinThrive's reputation as a trusted partner and accelerates our success in an evolving healthcare landscape.



Regional Customer Success Leader



What You Will Do





  • Report to the SVP, Growth and lead a regional team of Customer Success Directors

  • Coach, mentor, and develop Customer Success Directors to build a high-performance culture focused on proactive client engagement, strategic account planning, and measurable outcomes.

  • Ensure execution of account strategies that drive revenue retention, client growth, NPS improvement, and achievement of customer success KPIs.

  • Use data-driven insights to identify at-risk accounts, develop intervention plans, and align customer outcomes with FinThrive's strategic objectives.

  • Partner cross-functionally with Sales, Product, Marketing, Implementation, Customer Support, IT, and Finance to ensure seamless customer experience and alignment on account strategy.

  • Lead regular Executive Business Reviews (EBRs) and support escalation management to ensure client satisfaction and value realization.

  • Drive adoption of FinThrive's full suite of revenue cycle technology solutions across your customer portfolio.

  • Represent the voice of the customer internally and influence product roadmaps through structured feedback loops.

  • Collaborate with leadership on forecasting, renewal planning, and upsell strategies to meet financial targets.

  • Travel up to 50% to meet with customers, attend industry events, and strengthen executive relationships.



What You Will Bring





  • 10+ years of experience in healthcare technology, revenue cycle management, or SaaS-based customer success.

  • 5+ years of leadership experience managing and developing regional or national customer success teams.

  • Proven success in revenue retention, growth, and client satisfaction within complex healthcare organizations.

  • Strong executive presence and communication skills, with the ability to influence at all levels of the client organization.

  • Experience in account strategy, KPI management, and operational execution.

  • Demonstrated ability to collaborate across functions and drive cross-departmental alignment.

  • Excellent analytical, problem-solving, and organizational skills with a data-first mindset.

  • Proficiency with Salesforce, Gainsight, Gong and other CRM or customer success tools.

  • Bachelor's degree required; MBA or advanced degree preferred.

  • Travel required: up to 50%.



What We Would Like to See





  • Prior experience with revenue cycle SAAS technology and service solutions

  • Strong understanding of healthcare reimbursement, payer-provider workflows, and regulatory requirements.

  • Demonstrated success driving NPS participation, EBR cadence, and customer engagement metrics.

  • Commitment to FinThrive's core values - Customer Centric, Agile, Reliable, Engaged (CARE).



About FinThrive



FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.




Award-winning Culture of Customer-centricity and Reliability



At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.




Our Perks and Benefits



FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.




FinThrive's Core Values and Expectations





  • Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities

  • Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations



Physical Demands

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.

FinThrive Privacy Notice for California Resident Job Candidates

Know Your Rights
Pay Transparency Notice




FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands



Not Specified
Sr Tech Business Analyst - Digital Products (Houston, TX _ Hybrid) W2 _ USC/GC
Salary not disclosed
Job Title: Senior Technical Business Analyst – Digital Products (Contract)
Duration: 12-month contract (potential extension or conversion)
Location: Hybrid – Houston, TX
Required Pay Scale: $45-$50/hr on W2 ( Need to pay own parking)
***Due to client requirements this role is only open to USC or GC candidates***
We are looking for a Senior Technical Business Analyst with strong experience in digital products, enterprise websites, and Agile delivery. This role blends Business Analyst and Scrum Master responsibilities, supporting digital product initiatives and ensuring smooth collaboration between business, marketing, and technical teams.
This is an excellent opportunity for professionals who have hands-on experience with enterprise CMS platforms, Agile environments, and digital ecosystems.
Role Overview
The Senior Technical Business Analyst will partner closely with the Digital Product Owner and project teams to drive digital product development and Agile delivery. The role requires strong expertise in requirements gathering, backlog management, stakeholder collaboration, and Agile ceremonies.
The ideal candidate brings experience working with enterprise websites, digital marketing platforms, and Adobe Experience Manager (AEM).
Key Responsibilities Business Analyst Responsibilities
  • Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
  • Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
  • Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
  • Provide sprint summaries and milestone updates to business and technical stakeholders
  • Coordinate with business users to manage testing, feedback cycles, and feature rollouts
Scrum Master Responsibilities
  • Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
  • Remove blockers and support the team to maintain delivery momentum
  • Monitor team velocity, sprint health, and workflow improvements
  • Promote Agile best practices and foster a collaborative team environment
  • Support the Product Owner with sprint goals and stakeholder alignment
Qualifications
  • 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
  • Strong experience with enterprise websites and digital marketing platforms
  • Hands-on expertise with Adobe Experience Manager (AEM) is required
  • Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
  • Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
  • Strong understanding of Agile/Scrum methodologies
  • Experience using Azure DevOps or similar backlog management tools
  • Ability to write clear user stories and define acceptance criteria
  • Excellent communication and stakeholder collaboration skills
  • Agile certification (CSM, PSM, etc.) preferred
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
  • Health, vision, and dental insurance (single and family coverage)
  • 401(k) plan (employee contributions only)

Remote working/work at home options are available for this role.
Not Specified
Client Care Srvcs Rep- (IWS) - Hybrid
✦ New
Salary not disclosed
As a Client Care Services Representative within the Integrated Website Services department, you will play a crucial role in delivering exceptional support and enhancing the client experience.

You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.

Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.

Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.

Account Assistance: Help clients in connecting/linking external accounts on the consumer website.

Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.

Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.

Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.

Multi-tasking: Perform multiple job functions to support service levels and service level agreements.

Qualifications Associate's degree in business or related field or equivalent combination of education and experience.

Minimum of 2 years related customer service experience with proven customer service skills.

Advanced written and verbal communication skills.

Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.

Strong organizational skills with the ability to prioritize tasks.

Strong problem-solving skills and ability to provide options.

Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Not Specified
Account Executive (B2B SaaS, AI Solutions | Hybrid Atlanta / Remote US)
Salary not disclosed

We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.


As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.


At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.


Location: Atlanta (Hybrid)/US (remote)


What You’ll Do

As our Sales Representative, you’ll be on the front lines driving our growth:

  • Prospect, pitch, and close deals for our AI technology solution such as our chatbot
  • Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
  • Represent Commercient at meetings, demos, and events across the US
  • Gather insights from the market to help shape our product and sales strategy
  • Hit and exceed sales targets while growing your career in a fast-moving company
  • Travel to several conferences per year in the US


Who You Are

  • Sales hunter with a passion for building relationships and closing deals
  • Energetic, ambitious, and motivated by results
  • AI enthusiast who likes to learn about AI and stays current with the trends
  • Comfortable meeting clients and thriving in a dynamic, less-structured environment
  • Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
  • 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
  • Familiarity with Salesforce, HubSpot, or ERP ecosystems
  • Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
  • Consultative, high-EQ selling style with technical curiosity
  • Comfortable engaging at C-level and VP-level
  • Self-starter with strong pipeline discipline and storytelling ability
  • Excited about shaping a next-generation AI sales motion
  • Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
  • Comfortable working independently in a remote team environment
  • Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.


Not for you if: you dislike rejection or ambitious goals.


Why Join Us?

  • Be a key player in our expansion — your impact is direct and visible
  • Work closely with founders and an international team
  • Learn and grow in a tech-driven, fast-moving environment
  • We have an engaging, collaborative culture focused on succeeding together


Compensation & Perks

  • Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
  • Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
  • Comprehensive Benefits Package
  • 401k program with generous company match
  • PTO
  • Hybrid role based in Atlanta, GA with fully remote option for US-based candidates


About Commercient

Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.


Why Work With Us

  • Work remotely with a diverse, supportive, and fun global team
  • Be part of an innovative company that embraces cutting-edge technology
  • Enjoy learning and development opportunities to grow your career
  • Flexible work-life balance and an environment where ideas thrive


Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.


Remote working/work at home options are available for this role.
Not Specified
Hybrid Pharmacist - 4 Days Retail/1 Day Remote (MO)
✦ New
Salary not disclosed
MO, Remote 1 day ago

*This role will be based out of our various retail locations throughout Missouri along with one day per week working from home supporting centralized services*

Job Summary

Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience. #LI-Hybrid

Job Responsibilities
  • Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
  • Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
  • Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
  • Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
  • Supports company policies, procedures, mission, values, and standards of ethics and integrity.
  • Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
  • Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
  • Maintains and develops relationships with medical providers and other health professionals.
  • Ensures pharmacy staff follows up with medical providers’ to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
  • Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
  • Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
  • Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
  • Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
  • Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
  • Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.

About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.



Basic Qualifications
  • BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
  • Current Pharmacist license as granted by the appropriate state licensing authority.
  • Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.
  • Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).


Preferred Qualifications
  • At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
  • Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
  • Experience with pharmacy technology including Intercom, Promise, and Plus.
  • Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Kansas City, St. Louis, Florissant, St. Peters, Springfield

We will consider employment of qualified applicants with arrest and conviction records.
#LI-MF1
Salary Range: $127,920 - $168,896 / Salaried
Remote working/work at home options are available for this role.
Not Specified
Hybrid Pharmacist - 4 Days Retail/1 Day Remote (TN)
✦ New
🏢 Walgreens
Salary not disclosed
TN, Remote 1 day ago

Job Summary

*This role will be based out of our various retail locations throughout Tennessee along with one day per week working from home supporting centralized services*

Responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies and procedures. Works effectively in a hybrid work environment (such as Pharmacy store, Call Center, Micro-Fulfillment, and/or remote) and provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness of drug interactions leveraging omni-channel services (e.g., in person consultation and via the phone). Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services. Supports the efficient workflow of the pharmacy and assists the pharmacy management in identifying ways to optimize pharmacy financials, inventory management and enhance the patient experience.

Job Responsibilities
  • Performs pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets and dispenses prescribed medications.
  • Enhances patient experience by focusing on healthcare services (e.g., patient consultation, medication management, drug therapy reviews) and retail, clinical, or wellness services such as immunizations, disease state management and specialty programs. Listens to patients concerns and issues, acts as a sounding board for pharmacy concerns and provides feedback to operations leaders. Resolves customer queries and issues in a timely manner to ensure a positive customer experience.
  • Conducts centralized support, including patient registration, exception resolution, and assists with resolving patient issues. Performs in-person or virtual product/prescription reviews, within guidelines.
  • Provides expertise, resources, education and support to broader team. Supports staff training and development opportunities. Promotes teamwork and motivates staff by fostering a shared vision;
  • Supports company policies, procedures, mission, values, and standards of ethics and integrity.
  • Partners with leadership team in analyzing performance (KPIs), financial and customer service data; Implements procedures for pharmacy asset protection and inventory management.
  • Ensures the pharmacy adheres to regulations, company policies and standards. Collaborates with leaders to establish workflow procedures (e.g., assigning roles, coordinating activities and soliciting employee suggestions). Oversees pharmacy opening, closing and shift change.
  • Maintains and develops relationships with medical providers and other health professionals.
  • Ensures pharmacy staff follows up with medical providers’ to clarify prescriptions, dosages, refills, interactions and allergies, to suggest alternative medications and answer questions.
  • Maintains current knowledge of pharmacy systems technology (e.g., workflows, prescription fulfillment, billing, clinical documentation, training, inventory management, and POS registers).
  • Processes insurance claims. Liaises with insurance companies, medical providers and auditors.
  • Develops and maintains relationships with the local medical community, including physicians, nurses, and other healthcare providers. Participates in community outreach activities to promote the pharmacy business and enhance growth opportunities. Participates in community events that reflect the unique communities we serve as requested by leadership team.
  • Drives compliance and continuous improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Adheres to regulatory compliance and standard operating procedures.
  • Maintains awareness of third-party pharmacy business opportunities and assures proper administration and implementation of pharmacy systems and procedures.
  • Seeks professional development and solicits feedback. Maintains current knowledge and required licensing/credentialing/certification as established by federal and state regulations. Stays current with pharmacy trends and best practices.

About Walgreens
Founded in 1901, Walgreens ( ) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
#LI-JJ1
#LI-Hybrid



Basic Qualifications
  • BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
  • Current Pharmacist license as granted by the appropriate state licensing authority.
  • Experience performing prescription dispensing activities, demonstrating a strong working knowledge of applicable state and federal controlled substance laws.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.
  • Willing and able to work effectively in different and/or multiple work environments (such as Centralized Services, Retail Pharmacy, Specialty Pharmacy, and/or virtual).


Preferred Qualifications
  • At least 1 year of pharmacy experience, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
  • Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
  • Experience with pharmacy technology including Intercom, Promise, and Plus.
  • Has completed specialized training regarding medication and disease state or has sufficient practical experience necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc.).
Clarksville, Gallatin, Lawrenceburg, Manchester, Murfreesboro, Nashville

???????We will consider employment of qualified applicants with arrest and conviction records.

Salary Range: $122,096 - $157,976 / Salaried
Remote working/work at home options are available for this role.
Not Specified
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