Information Technology Jobs in Addison Texas

Immediate need for a talented Senior SAP Basis Consultant. This is a 06+months contract opportunity with long-term potential and is located in Richardson, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-06192

Pay Range: $60 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• SAP System Administration
• Manage and administer SAP ECC on HANA DB, SAP EWM, BW/4HANA,SAP Cloud Connector,Gateway, BTP,CPI, GRC,Solution Manager, and associated components.
• Perform system copies, refreshes, client administration, transport management, and daily monitoring.
• Maintain high-availability SAP environments including clustering, load balancing, and failover strategies.
• HANA Database Administration
• Perform HANA installation, upgrades, revision updates, backup & recovery, tenant management.
• Conduct HANA performance tuning, memory optimization, SQL plan analysis, and configuration for large-scale utility workloads.
• Upgrades, Migrations & S/4HANA Projects
• Lead SAP system conversions, OS/DB migrations, Unicode migrations, and S/4HANA greenfield/brownfield deployments.
• Expert knowledge of SUM, DMO, Maintenance Planner, and Upgrade Planner tools.
• Cloud & Infrastructure Expertise
• Manage SAP environments hosted on Azure, AWS, or GCP including infrastructure sizing and cloud migration strategies.
• Work with virtualization environments (VMware, Hyper‑V), Linux/Unix/Windows administration.
• Performance, Security & Compliance
• Perform deep-dive system performance optimization, kernel updates, and parameter tuning.
• Implement SAP security best practices, patching policies, and compliance standards (NERC, SOX, GDPR—based on region).
• Support audits and system hardening initiatives.
• Disaster Recovery & High Availability
• Architect, implement, and test DR strategies using HANA System Replication, backup/restore, and multi-site replication.
• Maintain 24/7 uptime SLAs critical to utility operations.
• Collaboration & Technical Leadership
• Provide expert-level guidance to Basis team members, developers, and functional consultants.
• Work closely with utility business teams to support billing, meter management, GIS, customer service, and field operations modules.
• Manage vendor coordination and escalation with SAP OSS.

Key Requirements and Technology Experience:

• Must Have Skills: SAP BASIS
• S4HANA
• Database Administrator
• 15–20 years in SAP Basis administration with deep hands-on experience.
• Strong expertise in:
• SAP ECC 6.0 (EHP upgrades)
• SAP S/4HANA (1809/1909/2020/2022/2023)
• HANA 1.0 & HANA 2.0
• SAP BW/4HANA, PI/PO, GRC, Fiori, and SAP Gateway
• SAP Router, Web Dispatcher, SLD, CTS/ChaRM
• SAP Cloud Connector,SAP Gateway
• Experience in SAP OpenText preferred
• Proficiency in Linux (SUSE/RHEL) and Windows environments.
• Experience with Azure/AWS cloud foundations, automation, and monitoring (Solution Manager, Focused Run).
• Prior experience in Utility Industry is highly preferred:
• Work Management ,Asset Management,
• Integration with GIS, Oracle systems, SCADA, and AMI platforms
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Ability to lead technical teams and drive mission-critical initiatives.
• Comfortable working in a 24/7 operations environment as needed.
• Bachelor’s degree in computer science, Engineering, or related field (preferred).
• SAP Technical Certifications in:
• SAP Basis
• S/4HANA Administration
• HANA Operations
• ITIL certification is an advantage.
• Implementation
• Enhancement
• Support

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at Description:

Job Description

Utilizes comprehensive solutions architectural expertise to support software implementation projects. Supports overall project planning by providing functional strategic guidance.

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Essential Functions:

• Provides functional strategic guidance for project planning, system landscape, data migration, testing, deployment, integration and overall solution architecture.
• Advises Project Leads and Project Managers to implement best practice decisions that successfully impact the overall platform.
• Provides guidance in the definition of solution design practices and standards that link back to SAP best practices.
• Designs and supports proof of concepts to demonstrate proposed technical solutions.
• Designs, develops and supports business requirements by leveraging SAP solutions.
• Provides support for pre-sales initiatives that include developing and reviewing roadmaps, estimates, and responses to RFP/RFQ’s.
• Completes assigned deliverables:
• Owns the as-is and to-be system landscape diagrams in conjunction with the Technical Lead.
• Owns the Solution Architecture document - ensures inputs are received from Technical and Functional Leads.
• Responsible for supporting functional and technical leads in workshops.

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Required Qualifications:

• Bachelor’s degree in Information Systems, Business, or other related field.
• Certification in at least one SAP HCM or SuccessFactors module.
• Minimum of 5 years with system implementations, solutions architecture, or similar role.

͏

Knowledge, Skills, and Abilities (KSAs):

• Expert in implementation of SuccessFactors modules.
• Expert with SAP Integration.
• Demonstrates expertise in Human Resources industry best practices.
• Excellent written and oral communication skills; ability to express ideas and information in a clear and concise manner and tailor message to fit the interests and needs of the audience.
• Attention to detail and quality with the ability to rapidly learn and apply new business concepts, models, and techniques.
• Ability to work remotely with minimal supervision.

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Mandatory Skills: SAP SF Solution Architecture .

Experience: >10 YEARS .

The expected compensation for this role ranges from $100,000 to $185,000 .

One of the leading providers of best-in-class information technology services and solutions is looking for a Sr. Business Analyst to join their Hybrid team in Plano, TX!

Our client is seeking a Senior Business Analyst to support North America Professional Services business process analysis and transformation efforts. In this role, you will partner closely with senior leaders to gather and organize existing process documentation, map current-state workflows, identify operational pain points, and translate stakeholder input into clear, structured materials that support enterprise transformation initiatives. The ideal candidate is a strong process-focused Business Analyst who can work through ambiguity, bring structure to complex operational processes, and help document actionable insights that support decision-making and future process improvements.

Contract Duration: 6-Month Contract with the opportunity for extension or conversion

Required Skills & Experience

• 5+ years of experience working as a Business Analyst, Senior Business Analyst, or Business Process Analyst
• Strong experience with business process documentation, process mapping, and workflow analysis
• Experience gathering business requirements and conducting stakeholder interviews and workshops
• Ability to work in ambiguous environments and create structured documentation and clear outputs
• Experience supporting large-scale transformation initiatives, enterprise platform changes, or operational improvement programs
• Strong written communication skills with the ability to synthesize complex discussions into clear business documentation
• Experience maintaining requirements logs, decision logs, issue trackers, and business analysis artifacts

What You Will Be Doing

Daily Responsibilities

• Partner directly with leadership to support Professional Services business process analysis and transformation activities
• Gather and review existing process documentation, SOPs, work instructions, and business rules across multiple teams
• Conduct stakeholder interviews and working sessions to document how processes are currently performed
• Build current-state process maps, workflows, and supporting documentation across key business functions
• Identify and document pain points, inefficiencies, risks, and improvement opportunities within operational processes
• Translate stakeholder input into structured business requirements and supporting documentation
• Maintain key artifacts including requirements logs, issue trackers, assumptions, and decision logs
• Prepare summaries, reports, and briefing materials to support leadership in program discussions and decision making
• Track open issues, action items, and decisions to ensure alignment across stakeholders

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

About the Role

What you will do

• 
  
  
• Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
  
  
• Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
  
  
• Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
  
  
• Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
  
  
• Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
  
  
• Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
  
  
• Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
  
  
• Work with payers and providers to establish FHIR connections for Prior Auth
  
  
• Collaborate with the development team and clearinghouse team to establish EDI connections to payers
  
  
• Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
  
  
• Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
  
  
• Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
  
  
• Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
  
  
• Apply critical thinking to streamline processes and work towards continual improvement and efficiency
  
  
• Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
  
  
• Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
  
  

What you will bring

• 
  
  
• Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
  
  
• 2+ years of experience working with prior authorization submissions and status to payers and UMOs
  
  
• Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
  
  
• Strong skills in creating detailed requirements, user stories, and acceptance criteria.
  
  
• Strong analytical and critical thinking skills to solve complex business problems.
  
  
• Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
  
  
• Ability to train others and share knowledge across teams
  
  
• Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
  
  
• Ability to quickly learn complex systems and understand product architecture and development frameworks.
  
  

What we would like to see

• 
  
  
• Bachelor's degree in a related field
  
  
• Experience working directly with healthcare providers, payers, or RCM vendors.
  
  
• Experience in Agile Scrum and SAFe development methodologies
  
  
• Healthcare revenue cycle management knowledge specifically related to prior authorizations
  
  
• Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Responsible for managing the GPO's contractual responsibilities regarding the payout of Manufacturer rebate payments. Ensure accurate and timely payments in accordance with established KPI's. Able to understand complex GPO contracts and clearly communicate with internal and external customers.

Responsibilities

• Direct efforts for reconciliation, compilation, and payout of customer earned rebates.
• Direct efforts for contractual invoicing of rebates to Manufacturers
• Review and approve rebate payments in Vistex, ensuring accuracy in payout
• Review GPO contracts and provide feedback/redlines in iCertis relative to invoicing/baselines/rebate payout.
• Manage contract assignments among analysts to ensure proper alignment and a balanced workload for the purpose of meeting internal KPIs.
• Monitor, update, and maintain accuracy of metrics for the purpose of reporting KPI's to the Sales team and Senior leadership.
• Completes rebate payment processes and provides additional schedules, analyses, or ad hoc reporting as needed by senior management, internal stakeholders, or customers.
• Maintain structure of proper and effective internal controls for all rebates and GPO rebate contract activities.
• Manages team's case load assignment in GPOconnect, ensuring that all cases are addressed within an appropriate timeframe and closed accordingly.
• Responsible for continuous improvement of the accounting and rebate payout piece of the contracting process.
• Performs related duties as assigned.

Education and Work Experience

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year Bachelor's Degree program, technical vocational training, or equivalent combination of experience and education; Degree in Accounting, Information Technology and/or Finance; CPA preferred. Normally requires a minimum of six (6) years progressively responsible related experience.

Skills and Knowledge

• Knowledge of various financial management principles, financial statement analysis, business law, plan development, productivity and profitability analysis
• Ability to implement and support an enterprise-wide financial planning tool
• Knowledge of Access or other database reporting applications
• Demonstrates initiative and has a strong sense of urgency to meet deadlines
• Strong spreadsheet and general ledger skills
• Ability to communicate effectively both orally and in writing
• Strong interpersonal skills
• Strong mathematical and analytical skills
• Excellent problem-solving skills and sound judgment
• Strong organizational skills; attention to detail
• Understanding of ABC policies, philosophy, goals and objectives in order to affect financial oversight in protecting the company's assets
• Strong knowledge of Microsoft Word, Excel and PowerPoint

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Affiliated Companies: Specialty Advancement Network, LLC

ID - 522989

Title - ELM Application Support Developer

Location – Plano, Texas

Experience – 5 years

Job Description:

Qualifications:

• 4+ years of experience in software development or application support.
• Strong learning agility and client-focused mindset.
• Mandatory experience with ELM tools
• Ability to work in a collaborative and fast-paced environment

Key Responsibilities:

• Provide development support for bug fixes and enhancements across ELM modules.
• Ensure 24x7 coverage for P1 & P2 incidents.
• Handle P3 & P4 functional tickets during US EST business hours (8:00 AM – 5:00 PM).
• Deliver admin support during business hours, with on-call availability for critical incidents.
• Collaborate with cross-functional teams to ensure client satisfaction and continuous improvement.

Scope of Tools & Technologies:

• Core ELM Modules:
• JTS, LDX, GC, DCC, CCM, AM, QM, RS, RELM, RM, LQE, RPEN, JAS
• Backup Support:
• DOORS Classic, myAspire

The expected salary range for this position is between $80 K - $95 K annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.

Paid Leave, Health Insurance, Group life Insurance, Disability, 401(K)

Title:Sr. Manager Data Governance

Location: Richardson, TX Hybrid

Duration: 6 months possibility of FTE conversion yes

JOB SUMMARY

This position incubates and establishes a leading-edge global Data Governance function to support business segments, corporate functions and the Digital & Technology stakeholders. The responsibility includes

• 
  
• Liaise directly with clients and account teams to provide strategic direction on implementation of data governance programs, best practices, adoption of standards, mast data management, and data quality improvement while leveraging leading-edge data governance tools and technology.
  
• Collaborate with and manage highly performing data governance and data management professionals that support occupier clients and account teams.
  
• Provide support on data strategy execution in the adoption of data products including enterprise data platform that provides game-changing analytics in the CRE industry.
  
• Serve as the data governance champion of strategic data products and supporting metadata and reference data.
  
• Implement and support data ownership and stewardship programs for stakeholders across the business to ensure that account teams adopt improved data governance and management practices.
  

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 
  
• Participate in the strategy, planning, and execution for Enterprise Data Governance at, focusing on Building Operations & Experience (BOE) business segment. Ensure the company has urgency, sensitivity and thought leadership for competitive capabilities around data.
  
• Demonstrated leadership experience in a large, complex, global organization, including the ability to effectively work and communicate across organizational lines. Ensure business stakeholder understanding, alignment and commitment to the objectives of the data governance and management program(s). Be the champion and evangelist for data, the business value, and the potential innovations. Be the trusted advisor to senior leadership and peers.
  
• Demonstrated experience in building relationships and leading high-performing teams with top talents around the world. Build a high performance environment and execute a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vision/ values/ business strategy and managing succession and development planning for the team.
  
• Collaborate with partners across business segments/ business lines, regions and accounts to develop consistent data governance capabilities at all levels, influencing decisions relating to policy, practices, supporting technology, and talent development.
  
• Establish leading data management practices and shared services relating to data quality, data provisioning, metadata, lineage, reference data, issue management and change management.
  
• Implement data governance as commodity services that could be leveraged by various clients in different industries. Understand clients' appetite and risk culture in day-to-day support activities and decision-making.
  
• Establish account team data governance programs. Define data domains and implement business oversight via essential data governance organizations and RACI (i.e. central data governance function, Data Ownership and Stewardship Program, etc.). Establish data standards, policies and controls. Design and implement the framework, including associated processes, necessary to sustain a data control environment. Monitoring compliance with data policies and standards
  
• Establish account team and cross-account data quality framework necessary to enable data quality reporting, issue identification, remediation and tracking, ultimately ensuring trust and confidence in data across domains.
  
• Guide the client accounts to adopt the strategic data products including existing account migrations and new account transitions. Manage data to support and its clients' business intelligence and scale appropriately with business growth.
  
• Experience in leading and driving leading-edge data innovation initiatives including big data, cloud computing, IoT, data virtualization and federation, etc., is a plus.
  
• Create and implement strategic approaches, plans, timelines, preparation of business cases to ensure expedited handling of client data protection, and other data compliance and security requirements.
  
• Develop and implement metrics needed to monitor/ report on data governance and data management progress
  
• Develop communication approaches and change management strategies; determines presentation focus and emphasis and prepares board-level presentations.
  
• Performs other duties as assigned.
  

SUPERVISORY RESPONSIBILITIES

Manages the planning, organization, and controls for a major functional area or department. Position will be responsible for managing direct reports across the Americas region and working with peers across all regions, requiring flexibility in schedule. May also be responsible for matrix reports. This position requires subordinates' recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight years of related experience and/or training, including five years of experience at the management level.

• 
  
• 5 or more years of progressively responsible management positions in complex organizations required. Demonstrated success with high visibility projects, leaders in technology use and development, change management, budget and business case development and staff development.
  
• 5 or more years of related experience in related industry; commercial real estate management preferred.
  
• 7 or more years of data management related experience such as data analysis, data governance, enterprise information management, data modeling, and data quality management. analytics experience desired, i.e., data visualization, data analytics, data mining, business intelligence, etc.
  
• Candidates must have experience working in large organizations with geographically dispersed teams and complex technical environments.
  
• Experience in dealing with internal and external customers, service providers and vendors. Must be able to manage competing priorities. Needs to be resilient; resolving conflicts quickly to achieve desired business results.
  
  

• 
  
• Bachelor's degree in business administration, Information Management, MIS, Business Intelligence and Data Science, Library Science, Computer Science or related fields; advanced degree preferred.
  

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

• 
  
• Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
  
• Ability to establish and maintain a high level of customer trust and confidence in the overall information and analytics space
  
• Excellent oral, written, and presentation communication skills. Strong negotiation and group facilitation skills; ability to move a process forward, while meeting the needs of a variety of clients.
  
• Excellent collaboration, influence and leadership skills. Ability to work with various levels of peers including analysts, developers and executives regarding complex business and data related issues.
  
• Relationship management skills that include excellent listening and consultative capability, the ability to influence and negotiate with business and technology partners to drive change, and the ability to take a broad perspective and make key connections
  

FINANCIAL KNOWLEDGE

• 
  
• Requires basic knowledge of financial terms and principles.
  
• Participates in complex financial/business analysis and report reviews prepared peers or leaders.
  
• Manages to and oversees department budget.
  

REASONING ABILITY

• 
  
• Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
  
  • 
    
  • Understanding of global organizational design and the ability to shape and drive large-scale, cross-functional programs around people, technology, processes, and tools.
    
  • Demonstrated ability to balance long-term strategy with quick wins.
    
  • Demonstrated ability for strategic influencing and education of cross-functional stakeholders about the strategic importance and value of data governance
    
  • Excellent managerial skills; collaborative, imaginative, resourceful, reliable, technically savvy.
    
  • Superior analytical and creative problem-solving skills. Demonstrated successes in data analysis, drawing conclusions and improvement. Apply listening and consultative skills to understand business needs; be able to interpret requirements, identify impacts and analyze problems to determine impacts to business processes across the organization.
    
  • Ability to work well under deadlines, ability to work in a multi-tasking production environment to make good judgments about competing priorities.
    
  • Ability to tell a story to explain or sell a concept.
    
  
  
  

OTHER SKILLS and/or ABILITIES

• 
  
• Utilizes an entrepreneurial approach and develops innovative solutions.
  
• Ability to write business cases, process maps, presentation materials and articles using distinctive style.
  
• Ability to make effective and persuasive presentations on complex topics across various levels of leadership
  
• Expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment.
  
• Ability to use strong conceptual and analytical skills to generate insights and recommendations.
  
• Demonstrated information management and quantitative skills, including working knowledge of IT infrastructure, various technologies/ platforms, and aligned vendor solutions with enterprise strategic priorities.
  
• Experience managing small to mid-size teams and delivering results.
  
• Thorough knowledge of cutting-edge data management tools, industry advances, etc.
  
• Superior project management/ consulting and leadership skills. Demonstrated ability to facilitate complex, mission critical projects and to develop, participate in and guide multi-disciplinary work teams. Manage task timelines and deliverable schedules and share concerns about deliverables, timelines, and issues with Data Governance services or deliverables.
  
• Superior ability to manage, manipulate and analyze raw data, draw conclusions, and develop actionable recommendations using technology. Articulate the issues and resolutions via business-friendly communications. Serve as primary day-to-day contact for regional data management issues.
  
• Advanced understanding of data quality management. Knowledge of data governance and how it impacts business processes.
  
• Knowledge of master data management in a global environment, including data lifecycle and maintenance processes.
  
• Skills in MS Visio, Word and PowerPoint is a plus.
  
• Experience with reference data management tools at including Collibra, MS Excel, SQL query, etc., is a plus.
  
• Software development lifecycle knowledge, with background in agile philosophies and
  

• 
  
• Ability to provide quality, error free work in a fast-paced environment.
  
• Ability to work independently with minimal on-site supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  
• Must be able to make decisions based on established procedures and exercise good judgment.
  
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  
• Capable of handling multiple priorities in a high-volume setting.
  
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
  

We’re searching for a Remote Assistance Specialist who will play a crucial role in expanding the

remote operations team. This person will be responsible for safely monitoring and resolving trigger

requests from fleet vehicles across public roads and closed course testing sites.

• Respond to and resolve in a timely manner a variety of trigger requests from the autonomous vehicle
• Safely send remote commands to autonomous vehicles for on road and closed course testing
• Log real time feedback regarding autonomy and platform performance during testing, to be delivered to engineers
• Triage and review of remote assist workflows that are key to performance metrics and compliance
• Escalate operational blockers with suggested solutions
• Demonstrate positive impact by working on cross-functional projects as time permits
• Maintain up to date knowledge of how our self-driving technology works. Understand daily software and operational changes
• Work toward quantitative and qualitative goals that impact all of Vehicle Operations
• Interact with the public as an ambassador for the company

Required Qualifications:

• Ability to constantly focus on a laptop monitoring proprietary tooling to aid autonomous vehicle operations
• Excellent communication skills, both written and verbal
• Keen attention to detail
• Ability to prioritize and make strategic decisions proactively
• Consistent focus on safety
• Ability to think critically
• Willingness to learn every day
• Valid U.S. driver’s license with at least 5 years of driving history and a clean driving record, validated by MVR check
• Must pass initial and random drug and alcohol screenings
• 100% in office with the ability to travel as needed
• Available to work day or night shifts
• Ability to work early mornings or late nights, on rotating shifts
• Ability to work regular overtime and some weekends

Desired Qualifications

• Experience in operations, technology, customer service, or automotive field
• Proficient in G-Suite
• Command line interface experience
• Interest and aptitude for technology tools - apps, gaming, adobe creative suite, etc.
• Experience working in a collaborative environment - team player