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Procurement & Hybrid Seed Manager
✦ New
Salary not disclosed

Location: Crookston, MN (onsite/hybrid) *Must live within a commutable range

Classification: High-level Individual Contributor

Salary: $90,000 - $105,000 (DOE) with Bonus Potential


Position Overview

The Procurement & Hybrid Seed Manager is responsible for sourcing and purchasing sunflower seed from growers, cooperatives, and suppliers to support the company's production needs. This role also leads the company’s hybrid seed program, working closely with breeders, growers, and internal teams to ensure genetic purity, seed quality, and reliable supply. This position serves as a primary relationship manager with sunflower growers, provides market-driven procurement leadership, and supports long-term seed development and supply strategy through data-driven decision-making.


Key Responsibilities

Procurement & Grower Relations

  • Source, negotiate, and manage grower contracts and open acreage to ensure adequate supply, quality, and cost competitiveness.
  • Serve as the primary company representative to sunflower growers; build and maintain strong, long-term relationships through regular field visits and industry engagement.
  • Analyze local and global market trends, supply/demand conditions, and pricing to inform purchasing decisions.
  • Maintain accurate records of contracts, purchases, and market activity.
  • Ensure procurement activities comply with company policies, regulatory requirements, and sustainability goals.


Hybrid Seed Program Management

  • Lead and execute the company’s hybrid seed program, aligning seed production with manufacturing and sales needs.
  • Collaborate with breeders and production teams to oversee seed production, quality control, and inventory management.
  • Monitor and ensure genetic purity and seed quality through inspections, germination testing, and purity analysis.
  • Analyze field trial and performance data to optimize hybrid development and improve grower and production yields.
  • Evaluate future hybrid development and marketing opportunities.


Operational & Cross-Functional Support

  • Advise growers on agronomic practices, insurance requirements, and regulatory compliance.
  • Monitor crop conditions during the growing season to support forecasting and inventory planning.
  • Coordinate with logistics, transportation, and quality teams to ensure timely delivery and quality standards.
  • Assist in identifying optimal seed production locations based on quality, storage, and transportation considerations.


Knowledge & Skills

  • Strong relationship-building and negotiation skills with growers and agricultural partners.
  • Excellent communication skills (written and verbal).
  • Analytical mindset with strong decision-making and attention to detail.
  • Understanding of agricultural supply chains, logistics, and operational impacts.
  • Proficiency in Microsoft Office, ERP systems, Outlook, and Teams.
  • Commitment to GMP, food safety, and company standards.


Qualifications

  • Bachelor’s degree in Agronomy, Business, Economics, Supply Chain, Operations, or a related field.
  • 5+ years of agricultural-related experience.
  • Experience with sunflower and hybrid seed, or other specialized commodities, such as dry beans, peas, flax, lentils, or similar crops; preferred
  • Experience in sunflower procurement, seed production, operations, or seed sales; preferred


Travel & Work Environment

  • Headquartered in Crookston, MN (hybrid onsite/remote)
  • Approximately 60% travel, including occasional overnight stays.
  • Combination of office and field work in controlled and uncontrolled environments.
  • Physical demands range from sedentary to moderate, with occasional lifting up to 50 lbs.

Remote working/work at home options are available for this role.
Not Specified
Patient Care Manager, Hybrid RN
✦ New
🏢 Optum
Salary not disclosed
Explore opportunities with Apex Home Healthcare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide.

As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve.

Find a home for your career here.

Join us and embrace a culture of Caring.

Connecting.

Growing together.

In the Patient Care Manager RN Hybrid role, you are responsible for the supervision and coordination of clinical services and provide and direct provisions of nursing care to patients in their homes as prescribed by the physician.

You will coordinate and supervise an interdisciplinary team of staff to assure the continuity of high-quality care to home health patients assigned to your team's area in accordance with the physician-prescribed plan of care, and all applicable state and federal laws and regulations.

Hybrid in MN/DC.

(Recruiter to confirm 4 day a week schedule): This position follows a hybrid schedule with four in-office days per week.

Hybrid anywhere else (details provided by recruiter): This position follows a hybrid schedule with three in-office days per week.

Primary Responsibilities: Directly/indirectly supervises home health aides and LPNs, provides instruction, and assigns tasks Provides clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team Completes comprehensive assessments (OASIS), medication reconciliation, and initial/comprehensive nursing evaluation visits.

Receives referrals, ensures appropriate clinician assignments, evaluate patient orders, and plot start of care visits Coordinates determination of patient home health benefits, medical necessity, and ongoing insurance approvals Ensures patient needs are continually assessed and care rendered is individualized to patient needs, appropriate and reasonable, meets home health eligibility criteria, and is in accordance with physician orders Reviews assessments and plans of care daily, per assigned workflow, and consults clinicians with recommendations, as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: Current unrestricted RN licensure in state of practice Current CPR certification requirements Current driver's license, vehicle insurance, and access to a dependable vehicle or public transportation Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client Preferred Qualifications: Home care experience Able to work independently Good communication, writing, and organizational skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.

In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

The salary for this role will range from $58,800 to $105,000 annual ly based on full-time employment.

We comply with all minimum wage laws as applicable.

LHCJobs At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes
- an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug
- free workplace.

Candidates are required to pass a drug test before beginning employment.
Remote working/work at home options are available for this role.
permanent
Clinical Case Manager – Hybrid (Illinois)-167888
Salary not disclosed
Chicago, Hybrid 4 days ago
Job Title: Clinical Case Manager II (ICM CCM) – Hybrid-167888 Location: Illinois (Candidates may reside anywhere in Illinois; hybrid role with occasional local member visits as needed) Pay: $35.87 per hour Schedule: Monday – Friday | 8:00 AM – 5:00 PM CST Overview We are seeking a Clinical Case Manager II to join a leading healthcare organization supporting members enrolled in Medicare and Medicaid.

This hybrid role allows candidates to work primarily from home while completing occasional in-person member visits in their local area as needed.

As part of the Integrated Care Management (ICM) team, the Case Manager works with members who have complex health and social needs.

Through collaboration, the Case Manager helps coordinate services and advocate for appropriate care to improve health outcomes and promote cost-effective care solutions.

Key Responsibilities Conduct comprehensive assessments of members’ health, social, and care coordination needs.

Develop and implement individualized case management plans based on member needs, benefit plans, and available resources.

Collaborate with members, healthcare providers, and community organizations to coordinate services and support care plans.

Apply clinical guidelines, policies, and regulatory standards to ensure appropriate benefit utilization and care management.

Utilize clinical tools and data review to evaluate member eligibility and determine appropriate care strategies.

Advocate for members by identifying resources and coordinating services to address medical and social determinants of health.

Maintain accurate documentation while navigating multiple systems and case management platforms.

Participate in care management and quality management processes in compliance with regulatory and accreditation standards.

Caseload Information Telephonic/Hybrid Case Managers: Caseloads typically range from 250–500 members , depending on stratification and complexity of member needs.

Field-Based Case Managers: Caseloads typically range from 30–100 members , depending on market needs and complexity.

Required Skills & Qualifications Active, unrestricted Illinois license required: RN, LCSW, or LCPC.

Minimum 3–5 years of clinical experience required.

2–3 years of care management, discharge planning, or home health coordination experience preferred.

Experience working with case management processes and care coordination programs preferred.

Experience with Illinois waiver services preferred.

Ability to work independently in a remote/home-based environment while collaborating with teams virtually.

Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and ability to navigate multiple systems.

Education Active Illinois licensure required as one of the following: Registered Nurse (RN) Licensed Clinical Social Worker (LCSW) Licensed Clinical Professional Counselor (LCPC) Keywords: case management, care coordination, discharge planning, RN case manager, LCSW case manager, LCPC case manager, managed care, Medicare, Medicaid, integrated care management, telephonic case management, hybrid case manager, population health, healthcare coordination, care management
Remote working/work at home options are available for this role.
Not Specified
Inside Senior Property Adjuster - Hybrid Work Flexibility (SAN ANTONIO)
🏢 Usaa
Salary not disclosed

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

  • Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

  • Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

  • Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.

  • Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

  • Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

  • Serves as an informal resource for team members.

  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

  • Developing knowledge of residential construction.

  • Working knowledge of estimating losses using Xactimate or similar tools and platforms.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

  • Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

  • May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

  • Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

  • Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

  • Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

  • Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

  • Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

  • Proficiency in Xactimate (Level 1 and/or Level 2 certification)

  • Experience in a call center environment

  • Currently hold an active Adjuster License

  • Bachelor’s degree

  • US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Remote working/work at home options are available for this role.
Not Specified
Digital Marketing Manager (Hybrid)
Salary not disclosed
Chicago, IL, Hybrid 4 days ago

Digital Marketing Manager (Hybrid)

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Digital Marketing Manager on our Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This position will develop, design, implement and optimize AMA Ed
Hub marketing plans and tactics to help achieve mission and business growth and
engagement objectives for AMA Ed Hub. Leverage analytics-driven insights to advance
plans in alignment with established business priorities and objectives. Increase
AMA Ed Hub personalization through segmentation, adherence to digital best
practices and utilization and optimization of email and platform automation. Collaborate
with cross-functional teams, including content, product, analytics and other
internal stakeholders, to develop personalized campaigns while enhancing campaign
performance, learners' engagement and audience growth.

RESPONSIBILITIES:

Manage and Implement Personalization Plans

  • Develop and execute acquisition and retention marketing plans for AMA Ed Hub users, leveraging personalization as a key driver of increase audience relevance, conversion and retention.
  • Develop data-driven audience segments to deliver personalized messaging across channels while building and maintaining automated nurture and retention flows to drive audience engagement.
  • Work closely with analysts, editors, web developers, and others to ensure the accurate branding, editorial accuracy and technical integrity of all content in marketing efforts.
  • Plan and manage the execution of personalized user journeys across website and email marketing channels through our Customer Data Platform and Customer Communications Management platform to achieve retention and engagement goals.
  • Work with email team to plan and execute segmented email campaigns, drip and triggered ones, email testing plan to optimize results.
  • Drive satisfaction and loyalty programs that turn one-time users into long-term advocates.

Design and Implement Digital Marketing Campaigns

  • Build audience segments for targeted, personalized email campaigns and automated customer journeys.
  • Integrate personalization tools and APIs (e.g., CDPs, CRM systems, or marketing automation platforms to deliver real-time experiences.
  • Work with platform team to create scalable solutions to support the automation of personalization of user journeys across marketing channels
  • Design and implement visually appealing, responsive, and user-friendly website interfaces using HTML, CSS, and JavaScript frameworks.
  • Act as marketing liaison with selected internal and external education providers to ensure promotion of educational content to appropriate channels.
  • Work with collaborators, vendors and subject matter experts to create high quality and impactful marketing assets to deploy across channels, including but not limited to online banner ads, ad hoc email, newsletters etc.

Analysis and Optimization

  • Monitor and analyze performance using tools such as Google Analytics (GA), Google DataStudio, Tableau, identifying trends and actionable insights to improve campaign effectiveness.
  • Use behavioral data, preferences, and triggers to create and optimize tailored customer experiences.
  • Pull and synthesize data from multiple sources (including marketing automation platforms) to create comprehensive campaign performance reports for several stakeholders.
  • Develop data-driven recommendations to optimize marketing channels (email, site, etc.) based on KPIs such as user engagement, conversions, CTR, and ROI.
  • Conduct A/B testing and multivariate testing to identify and implement the most effective campaign components (e.g., messaging, creative, calls-to-action), and document results to inform future strategies.

Staff Management

  • Lead, mentor, and provide management oversight for staff.
  • Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
  • Responsible for developing staff knowledge and skills to support career development.

May include other responsibilities as assigned

REQUIREMENTS:

  1. Bachelor's Degree required; concentration in Marketing, Data Analysis, or other analytical related field preferred.
  2. 5+ years of experience with marketing automation platforms such as Marketo, Salesforce Marketing Cloud as well as ESP platforms, CMS and CRM systems are required.
  3. Demonstrated experience with HTML, CSS, and JavaScript required.
  4. Experience in people management preferred.
  5. Strong analytical skills and proficiency in analytics tools (e.g., Google Analytics, Adobe Analytics, Google Tag Manager, Tableau, Power BI).
  6. Strong technical and creative skills, especially with written communication.
  7. Exceptional attention to detail and possess the ability to manage multiple initiatives simultaneously to enable effective internal and external relationships.
  8. Ability to develop specific goals and plans to prioritize, organize, and accomplish work.
  9. Strong organizational and time management skills.
  10. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
Sr Manager Customer Success (Hybrid)
🏢 American Medical Association
Salary not disclosed
Chicago, IL, Hybrid 2 days ago
Sr. Manager Customer Success

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

  • Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
  • Align service models to account segments and growth opportunities to optimize customer engagement.
  • Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
  • Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
  • Develop business cases to integrate or invest in technologies that support customer scale.
  • Coordinate cross-functional collaboration to enhance the post-sale customer journey.
  • Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

  • Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
  • Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
  • Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
  • Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
  • Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
  • Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

  • Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
  • Analyze capacity and align resources to support team and individual goals.
  • Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

  1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
  2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
  3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
  4. 3+ years of people management experience required.
  5. Previous experience managing customers in a healthcare-related context preferred.
  6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
  7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
  8. Strong external presence to communicate with customers and stakeholders.
  9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
  10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
Audience Insight Manager (Hybrid)
🏢 American Medical Association
Salary not disclosed
Chicago, IL, Hybrid 2 days ago

Digital Analytics Manager (Hybrid)

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Digital Analytics Manager on our Scientific Publication team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

This role applies digital analytics to JAMA Network's social
media and communications strategy, independently managing complex tasks and
workflows, and delivering insights that enhance engagement and visibility. This
role drives innovation by proposing and implementing new approaches, and by
researching and recommending emerging analytics tools that align with JAMA Network's business goals. The role is responsible for
delivering quantifiable impact, improving operational efficiency, and
continuously optimizing audience engagement.

RESPONSIBILITIES:

Digital Analytics & Engagement Innovation
  • Apply analytics and data intelligence approaches to identify predictive insights and trend forecasts that inform content planning, audience targeting, and continuous performance optimization.
  • Propose and implement innovative methods, including AI tools, automation, and advanced dashboards, to enhance social media workflows, operational efficiency, and content lifecycle management.
  • Document and maintain scalable workflows, automation protocols, and system integrations to support long-term growth.
  • Research, evaluate, and recommend new platforms or tools to ensure JAMA and the JAMA Network remain at the forefront of data-driven communications.
  • Translate analytics findings into actionable recommendations for posting cadence, platform usage, and engagement tactics.
  • Partner with the digital analytics team to monitor, analyze, and report on social media and news media performance across all key platforms.
  • Conduct competitive benchmarking and social listening to identify emerging opportunities and inform proactive content and global engagement strategies.

Content Creation & Execution
  • Partner with the Manager in scheduling and distributing editorial content across JAMA Network's social media platforms, aligning with audience behavior and engagement trends.
  • Design and produce compelling, high-quality social media content, ensuring consistency with brand identity and audience expectations.
  • Continuously monitor emerging social media platforms, tools, and trends, both domestically and internationally, to proactively identify opportunities for innovation and audience expansion.

Media Relations & Communications Intelligence
  • Collaborate with the communications team to amplify global earned media coverage of JAMA Network journals across digital platforms, including integration into content calendars.
  • Monitor media coverage and sentiment using digital monitoring tools and compile regular reports to assess reach, tone, and impact.
  • Track and analyze media engagement metrics to evaluate campaign effectiveness and inform future outreach efforts.
  • Leverage intelligence insights to identify emerging trends and international developments that may influence public perception, media narratives, or communications planning.
May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree required.

2. 5+ years of experience in social media, marketing, or communications, with strong knowledge of platform best practices.

3. 3+ years of experience in applying data analytics to communication work, including working knowledge of SQL (relational databases, Pivot Tables), and experience with dashboard development (e.g., GA4, Looker Studio, Tableau).

4. 2+ years of hands-on experience with automation tools and workflows, with the ability to support implementation of AI-driven solutions.

5. Strong analytical and problem-solving skills, with the ability to manage complex tasks, prioritize effectively, and continuously optimize processes.

6. Proven ability to translate data into actionable recommendations for communication planning.

7. Excellent written and verbal communication, combined with strong teamwork skills, for effective cross-functional collaboration.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $85,680.00 - $113,526.00. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

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Remote working/work at home options are available for this role.
Not Specified
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
✦ New
Salary not disclosed
Boston, MA, Hybrid 1 day ago

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)


The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.



The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience



Responsibilities

  • Handle tickets and calls directly to build deep product knowledge and earn customer trust
  • Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
  • Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
  • Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
  • Define and track key operational KPIs and build automations to drive ongoing efficiency
  • Champion team autonomy and maintain quality standards throughout a period of significant scale



What We Need to See (Essential)

  • 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
  • Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
  • Proficiency in maintaining & utilizing ticketing CRMs
  • Demonstrated ability to thrive in hypergrowth environments and build processes from zero
  • Comfort working across time zones (specifically West Coast)
  • Genuine alignment with the company's mission in women's and children's health



What We’d Like to See (Bonus)

  • Experience in a healthcare or regulated SaaS environment
  • Familiarity with building or scaling a support function at a Series A-C stage company
  • Experience with CRM automation and reporting



Location: Hybrid

Package: $60-80 per hour

Duration: 4 months


Remote working/work at home options are available for this role.
Not Specified
Event CoordinatorAustin, TX (Hybrid - 2 days in-office)
Salary not disclosed
Austin, TX, Hybrid 2 days ago
Event Coordinator

IDEOlogy Health is a privately held medical media & education company in the United States and we're changing how medical education is delivered and received. We provide integrated communication products, services, education, and research to professionals within health care and industry sciences and we are quickly becoming the \"go-to\" resource for physicians. We are experiencing unprecedented growth as the value of our products are realized by all the stakeholders we interact with.

The ever-changing health care communications industry requires us to stay ahead of the curve to create new ways of improving quality of life through healthcare communications, live events and medical education. We offer our associates countless opportunities for on-the-job training and professional development, and the ability to make a difference in the healthcare industry. We strive to create a culture that values dedication, hard work, collaborative events and community involvement.

As a member of the Events Team, the Events Coordinator will assist with the planning and execution of the company's 300+ medical education events from conception to completion. The Events Coordinator will be responsible for sourcing, coordinating, and managing events within Texas and other assigned locations. A successful candidate will demonstrate excellent professional and interpersonal communication skills, strategic planning skills, and the ability to troubleshoot when things don't go according to plan. Our Event Coordinators \"run the show\", navigating each essential step in the event process alongside their team. This is an exciting opportunity with room for growth for someone who is a team player, has a high attention to detail, is extremely organized and has a passion for learning more about events.

Responsibilities:

  • Manage the operational delivery of assigned in-person, virtual, and hybrid events to include pre-event planning, day-of event execution, and post-event communication.
  • Oversee the entire event life cycle including site selection, contract negotiation, F&B planning, A/V coordination, onsite event execution, vendor management, budget and reconciliation, and creation of required event logistics documents.
  • Under limited supervision, serve as primary onsite contact and coordinate setup and tear down of events.
  • Greet all attendees in a professional and friendly manner to create a welcoming atmosphere.
  • Seek feedback from attendees, clients, and faculty to ensure a quality, educational experience.
  • Create reports to analyze data of events to determine return on investment.
  • Create and update department documents and presentations for each event.
  • Work cross-functionally with department leaders and teams routinely to ensure they are informed of event project status.
  • Participate in on-going training and development of company goals and direction to communicate with attendees.
  • Responsible for maintaining company branded inventory for events and placing orders when needed.
  • Travel about 60-70% annually for events and other company functions to assist in production of events and supervise vendor related logistics.
  • Other duties as assigned.

What We Offer:

We are a rapidly growing Health Media company who celebrates those that sing off key against the beat, who are unfamiliar with convention, and not satisfied with the status quo. If you're one who can see the million shades of green in a field of grass, one who doesn't sit back and do what has already been done, you are welcome here. If you are one who sees a challenge as an opportunity and jumps at the chance to be rewarded for your performance, we want to get to know you.

Everyone here is an innovator or an innovator-to-be. At IDEOlogy Health, you can share your ideas and watch them grow. That happens here because everyone of us strives for a common goal, working together to make people's ideas stronger. We recognize and value the impact each employee makes because ultimately, that impact is felt by physicians and the patients they treat.

If this sounds like a place you feel you can make an impact, then you should also know that we offer a competitive salary with a phenomenal incentive opportunity and, of course, a full suite of benefits.

Position Requirements:

  • Bachelor's Degree or 2-3 years of relevant experience in a similar
  • Ability to demonstrate exceptional time management skills, manage projects, and meet deadlines.
  • Excellent written and verbal communication skills including the ability to communicate to Senior Level Leaders within our organization as well as within our client organizations.
  • Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role and understands the impact this role has on other business functions within the organization.
  • Must be able to use time efficiently by prioritizing and planning work activities and events.
  • Ability to make independent and sound decisions in all situations with limited supervision.
  • Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed.
  • Ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.
  • Demonstrate effectiveness and flexibility with changing environments, responsibilities, tasks, and people.
  • Identifies and resolves issues timely and ability to act quickly to fix issues. Escalates potential issues/concerns to senior leadership as appropriate.
  • Must be comfortable working with basic audio-visual equipment to include routine inspection, inventory control, and troubleshooting when needed.
  • Willingness to learn new technologies and work in multiple software platforms and
  • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
  • Familiarity with Zoom Meetings, Survicate, HubSpot, and Slido is preferred but not required.

Physical Demands & Work Environment:

  • Exerting up to 20 pounds of force occasionally to lift, carry, pull, or otherwise move objects.
  • Walk and stand for extended periods of time especially at events
  • Able to bend, twist, and reach especially during events
  • Must be open to frequent travel and work occasional evenings and weekends as required.
  • Hybrid work environment but candidate must be located in the Austin, TX area.

EOE Statement:

IDEOlogy Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of IDEOlogy Health are employed \"At Will.\" This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.


Remote working/work at home options are available for this role.
Not Specified
Associate Attorney (Hybrid Schedule)
✦ New
Salary not disclosed

Associate Attorney – Trial Mentorship Program (1–2 Years Experience)

Hybrid Schedule | Competitive Compensation

We are seeking a motivated Associate Attorney (1–2 years of experience) to join our growing PI litigation team through a structured Trial Mentorship Program designed to accelerate courtroom development and transition you into managing your own caseload.

This is not a back-office drafting role. You will work directly under a senior trial attorney in a defined 12-month courtroom development track built to provide meaningful litigation exposure and a clear path to independent case responsibility.

What You Can Expect

You will receive hands-on mentorship and progressive responsibility, including:

  • Direct collaboration with a senior litigator on active cases
  • Deposition participation and preparation
  • Trial preparation and courtroom exposure
  • Involvement in case strategy sessions
  • Motion drafting and argument opportunities
  • Gradual assumption of case responsibility
  • A defined path to managing your own docket

Our goal is to develop trial-ready attorneys, not long-term support associates.

Development Path

Month 0–3: Shadowing, drafting, and strategic case involvement

Month 3–6: Increased deposition and hearing participation

Month 6–12: Transition into partial caseload responsibility

12+ Months: Independent docket with continued senior mentorship

Compensation & Schedule

  • Competitive compensation based on experience
  • Annual year-end bonus opportunity
  • Compensation reviewed as caseload and responsibility increase
  • Hybrid schedule available

We understand flexibility matters. This role offers a hybrid work structure while maintaining meaningful in-office collaboration for litigation development.

Ideal Candidate

  • 1–2 years of litigation experience
  • Strong interest in courtroom advocacy and trial work
  • Eager to learn directly from a senior trial attorney
  • Motivated to build and manage an independent caseload
  • Strong writing, analytical, and communication skills

If you are looking for a clear path to becoming a confident trial attorney with real courtroom exposure and long-term growth, we would welcome the opportunity to connect.

A Note to Applicants

Every resume submitted for this position is personally reviewed by a member of our team — not by AI software. We value the time and effort you put into your application and ensure it receives thoughtful consideration.


Remote working/work at home options are available for this role.
Not Specified
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