Information Technology For Development Jobs in Wheeling, IL

Job Summary We are looking for a strategic, business-focused, and solution-driven Senior Manager to join our Information Technology – Data & Analytics team.

This is a high-impact role focused on leading the development of data products that unlock insights and empower decision-making across various functions such as Supply Chain, Manufacturing, Finance, Sales, Quality and Procurement and lead the Data & Analytics- Centre of Excellence.

We’re seeking a techno-functional leader who is passionate about innovation and committed to delivering impactful solutions to our internal customers.

The ideal candidate brings deep experience with analytics best practices from mature data environments and thrives in agile, fast-evolving settings skilled in both strategic leadership and hands-on execution.

Job Description User Engagement & Enablement Act as a trusted advisor, bridging the gap between business needs and technical execution within cross-functional teams.

Promote data literacy by training functional partners and enabling self-service analytics adoption.

Establish COE standards, frameworks, and best practices Lead training, workshops, and communication plans to ensure smooth transitions to new technologies.

Drive change management, training, and adoption of modern cloud data platforms Data Product Management Influence enterprise data management and architecture by identifying capabilities that drive business value.

Manage build of enterprise data foundations, reusable data models, and governed data products Lead SI governance, delivery quality, and alignment with architecture standards Manage the end-to-end lifecycle of data products, including stakeholder engagement, design, deployment, and sunsetting of legacy solutions.

Deliver impactful data solutions that support strategic decisions across various functions within our organization.

Stakeholder Collaboration Partner with business leaders in Supply Chain, Finance, Sales, Product, Channel, Marketing, and other departments to understand analytical needs and translate them into technical solutions.

Facilitate requirements gathering, project scoping, and solution delivery Team Leadership & Development Supervise, mentor, and develop a team of BI Engineers and Analysts, fostering a collaborative and high-performance environment.

Manage workload distribution, set priorities, and ensure timely delivery of projects and reports.

Provide coaching and professional development opportunities for team members.

Qualifications Required Bachelor’s degree in computer science, Information Technology, Data Science, or a related field.

10+ years of experience in IT, with at least 4 years in data and analytics roles in large/complex environments.

Proven experience building or leading a Center of Excellence or similar capability.

Strong background managing Service Integrators or large‑scale delivery partners.

Demonstrated experience leading end‑to‑end modernization initiatives, including migrating legacy on‑premise or traditional data platforms to modern cloud technologies such as Azure and Microsoft Fabric.

Experience leading change management efforts in large or complex organizations.

Excellent communication, stakeholder management, and strategic planning skills.

Preferred Deep experience with Azure data services (e.g., Azure Data Factory, Synapse, ADLS, Azure SQL, Azure Databricks).

Hands‑on familiarity with Microsoft Fabric (OneLake, Lakehouse, Data Engineering, Real‑Time Analytics, Power BI).

Background supporting developer productivity or engineering enablement in cloud environments.

Certifications in Azure, Fabric, project management, or change management.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $134,000.00
- $201,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary The IT Application Manager – Customer Service is responsible for the overall management and strategic oversight of the organization’s Contact Center as a Service (CCaaS) platform.

This role focuses on maintaining, optimizing, and evolving the contact center technology to deliver exceptional customer service experiences, enable operational efficiency, and support business growth.

The manager will lead efforts to identify and implement AI and automation capabilities to streamline operations, enhance agent productivity, and improve customer engagement.

The manager will collaborate closely with IT teams, business stakeholders, and operational leaders to ensure seamless system performance, effective integration with enterprise applications, and alignment with organizational goals and customer service strategies.

Job Description JOB RESPONSIBILITIES: Provide leadership and direction to a team of professionals responsible for managing application.

Set clear goals, objectives, and performance expectations for the team.

Coach, mentor, and develop team members, enabling their professional growth.

Oversee day-to-day operations of assigned applications, ensuring reliability, performance, and security.

Collaborate with product owners, business analysts, and stakeholders to define and prioritize the product roadmap and deliverables.

Establish and enforce application governance practices, including change management, release management, and documentation.

Monitor application performance, availability, and scalability, taking proactive measures to optimize performance and minimize downtime.

Identify and implement optimizations, upgrades, and configurations to enhance system efficiency and functionality.

Act as a liaison between IT and other business units, facilitating effective communication and understanding.

Coordinate with IT teams and stakeholders for smooth project execution and post-launch support.

Identify opportunities to enhance existing applications or introduce new technologies to drive business efficiency and innovation.

Work with business intelligence and analytics teams to generate meaningful reports and insights on customer interactions, system usage, and performance metrics.

Foster a culture of continuous improvement within the team, encouraging innovative ideas and process enhancements.

10% domestic travel is expected for this role.

QUALIFICATIONS: Education Bachelor's degree in computer science, Information Technology, Business Administration or related field.

Relevant Work Experience 5–10 years of overall IT experience, with at least 3–5 years specifically in contact center technologies.

Hands-on experience managing CCaaS platforms (e.g., Genesys Cloud, NICE inContact, Amazon Connect, Five9, Cisco UCCE/UCCX, Avaya).

Experience with telephony infrastructure, SIP, VoIP, call routing, and network performance related to voice systems.

Familiarity with CRM integrations (e.g., Salesforce, Microsoft Dynamics 365) within the contact center environment.

Understanding of IVR design and implementation, call flows, and digital engagement (chat, email, SMS, social).

Experience with workforce engagement tools – WFM, QM, analytics dashboards.

Experience with automation, RPA, or AI/virtual agents in the contact center.

Familiarity with compliance/security frameworks relevant to voice/data handling (e.g., PCI, HIPAA, GDPR).

Preferred Qualifications Prior experience leading cross-functional teams, including vendor partners, system integrators, and internal support teams.

Proven ability to run IT operations for a contact center – ensuring uptime, performance SLAs, and issue resolution.

Experience managing project delivery, including upgrades, migrations, or new feature rollouts.

Budget planning and license/contract/vendor management related to contact center systems.

Experience collaborating with business stakeholders to translate service goals into technical solutions.

Exposure to contact center KPIs – ASA, AHT, FCR, CSAT – and how technology impacts these.

Excellent problem-solving, communication, and stakeholder management skills.

DISCLAIMER All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position.

Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $134,000.00
- $201,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary The NOC Engineer will execute tools, processes and metrics required to monitor and support our products and infrastructure.

Handle events, incidents and escalations in accordance with formal procedures and serve as a primary interface to users, carriers and partner suppliers.

Job Description Medline Industries, LP is seeking Engineers Network NOC to join our team in Libertyville, IL.

Job Description Use tools, execute processes and track metrics required to monitor and support our products and infrastructure with the single goal of increasing availability.

Handle events, incidents and escalations in accordance with formal procedures and serve as a primary interface to users, carriers and partner suppliers.

Respond to and evaluate alerts/events in a timely manner.

Proactively monitor infrastructure and applications to create and escalate issues when necessary.

Perform level 2 and 3 troubleshooting, support and resolution of infrastructure issues.

Create and maintain operational dashboards and reports to track and report infrastructure availability and service interruptions.

Support the development and improvement of standards related to NOC tools and processes.

Participate in quality assurance initiatives, including audits of assets, processes, and monitoring tools.

Participate/lead all aspects of Incident resolution for Incidents escalated to the NOC, including leading conference calls and maintaining critical documentation.

Coordinate incident resolution with field personnel, engineers, vendors, and management team.

Ensure appropriate resources are engaged to resolve incidents according to their prioritization.

Participate in timely and appropriate internal and external communication throughout the incident.

Be a champion of incident management and event management principles and methods.

Recognize and understand important infrastructure and application events.

Participate in and recommend updates to the Event Management process.

Ensure appropriate resources are engaged to acknowledge, manage and document all events.

Demonstrated use of event and data analysis to translate event history into infrastructure configuration and architecture changes.

Demonstrate a curiosity around detecting and resolving problems.

Implement maintenance schedules for network elements.

Coordinate notifications to client(s) with the Service Desk.

Report project and operational status to management.

Shift: this position will require working 2nd shift, from 2pm to 10pm central time.

Telecommuting is permitted, but applicant must work from the worksite location at least 1-2 days per week.

No additional national or international travel is anticipated.

Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in information technology, Telecommunication Systems Management, or related filed, or its foreign equivalent, and 2 years of relevant work experience.

In addition, experience with the following skills is required: (1) Experience performing IT Service Management processes including incident management and change management; (2) Experience using monitoring tools and processes including SolarWinds, Splunk, and AppDynamics; (3) Experience utilizing knowledge of IT networks, ISP Services, Routing Protocols, VoIP, Network Management, Routers, and Switches; (4) Experience utilizing knowledge of Advanced Windows System Administration and VMWare Systems; and (5) Experience working in an operations team that providing problem isolation, resolution, analytical and diagnostic.

JOB SITE: 1910 Innovation Way, Libertyville, IL 60048 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $108,885.00 to $144,560.00 per year Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here.

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Responsible for supporting the AI & Automation Platform team by assisting with application administration, performing tasks related to pilot projects, contributing to program rollout activities, collaborating with business partners, and partnering with other branches of the AI & Automation team.

A primary focus of this role is proactive outreach and discovery with business units to identify, assess, and document opportunities for leveraging AI to streamline and enhance business processes.

The role will also involve process engineering, project design, and direct engagement with stakeholders to understand operational needs and recommend automation solutions.

Job Description MAJOR RESPONSIBILITIES: Collaborate with business stakeholders to map workflows, assess automation potential, and document tasks suitable for automation.

Support the development and execution of AI pilot and innovation projects.

Lead outreach and discovery efforts with business units to identify, analyze, and prioritize opportunities for AI-driven process improvements.

Contribute to program rollouts by coordinating activities, preparing documentation, co-managing a shared inbox, and helping with communications and training activities.

Communicate with vendors and business partners on deliverables, reporting, and project updates.

Work with other branches of the AI & Automation team where needed to support training and communication initiatives.

Help plan and host AI & Innovation events internal to Medline (AI Summit, hackathons, etc.) Work with business partners as needed to support AI platform initiatives.

Assist with user support as needed for Platform Team-owned applications.

MINIMUM JOB REQUIREMENTS: Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent work experience.

Work Experience: At least 4 years of experience working in an IT setting but including business-facing work.

Knowledge / Skills / Abilities: Time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.

Demonstrated ability to conduct outreach, facilitate discovery sessions, and document business requirements for process improvement.

Ability to assess and initiate actions independently.

Experience with project management.

Experience and skills in influencing, leading and directing individuals in multiple functional areas.

Strong written and spoken communication skills.

Strong interpersonal and relationship management skills.

Strong customer service skills.

Strong business analytical and problem-solving skills.

Self-motivated, demonstrated bias for action.

PREFERRED JOB REQUIREMENTS: Experience with Microsoft Copilot.

Experience in process engineering, project design, or business analysis preferred.

Knowledge of hardware, software, and basic AI concepts and tools.

DISCLAIMER All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position.

Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Generalist architect assigned to a corporate functions portfolio (Logistics tech, Sales tech, Ecom etc,.) for creating solution designs for new capabilities/projects that the Portfolio implements and for leading/trouble shooting and supporting operational initiatives within the portfolio like technical upgrades of systems, patches, support for outages etc.

Job Description MAJOR RESPONSIBILITIES Acts as a consultant on a broad range of technologies, platforms and vendor offerings and drive targeted business outcomes while maintaining alignment with the overall enterprise architecture.

Collaborates with management, business leaders, IT architecture, and other stakeholders to connect the business roadmap with operational decisions.

Identifies the organizational impact (for example, on skills, processes, structures or culture) and financial impact of the solutions architecture.

Produces expert analysis, research, and designs for technical solutions that enable business capabilities, processes, and functions.

Stays abreast of current technology trends both in the industry as a whole and with the applications deployed in the landscape.

Leads Technical Design, Analysis, Development and Delivery.

Leads evaluation, design, and analysis for the implementation of a solutions architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards.

Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all architecture design and analysis work.

Creates architectural designs to guide and contextualize solution development across products, services, projects, and systems (including applications, technologies, processes and information) in a way that is directly actionable, clear and unambiguous.

Works closely with the product owners and project/product managers to ensure a robust architectural runway that can support future business requirements throughout the product lifecycle.

Provides consulting support to application teams to ensure the project/product is aligned with the overall enterprise, solution, and application architectures.

MINIMUM JOB REQUIREMENTS Education Bachelor’s degree in computer science, information-technology, systems engineering or a related study.

Work Experience At least 5 years of experience with multiple IT solution development disciplines, including technical or infrastructure architecture, network management, application development, middleware, database management or cloud development.

Experience with Cloud technologies; designing and building applications for the cloud (Azure, AWS, GCP).

Experience with ERP and middleware applications (such as SAP, Oracle, SAP IS, SAP AEM, Talend).

Knowledge / Skills / Abilities Experience delivering presentations to senior-level executives and technical audiences.

Experience with various software development technologies (such as JavaScript, HTML, CSS, Java, .NET, PHP, ABAP).

Experience with various database technologies (such as MSSQL, MongoDB, Oracle, HANA).

Experience developing system designs, strategies, evaluations, and roadmaps.

Excellent written and verbal communication skills, with ability to effectively communicate with technical and non-technical staff at all levels of the organization.

Solid understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact and risks, taking account of technical and architectural debt.

Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation.

Strong leadership skills.

Excellent analytical and technical skills.

Excellent planning and organizational skills.

Skilled at influencing, guiding and facilitating stakeholders and peers with decision making.

Knowledge of various aspects of an enterprise technology architecture like business, information, data, network and security.

Ability to understand and apply various diagraming and modeling techniques.

Good understanding of strategic and emerging technology trends, and the practical application of those technologies to evolving business and operating models.

Ability to work effectively in a team environment and lead cross-functional teams.

Strong understanding of the company’s processes, organization, customers, and business models.

PREFERRED JOB REQUIREMENTS Work Experience Experience in working with multi-site global teams.

4+ years of DevSecOps experience –including unit testing, CI/CD, security compliance, functional/performance/stress test automation.

Experience architecting secure applications for Healthcare and are familiar with PHI, PII, and HIPAA compliance requirements.

Knowledge / Skills / Abilities Ability to apply multiple technical solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes.

Ability to balance the long-term (big picture) and short-term implications of individual decisions.

Ability to remain unbiased toward any specific technology or vendor choice, and is more interested in results than personal preferences.

Understanding and knowledge of an Agile system development life cycle methodology (such as Scrum at Scale, SAFe, Kanban, etc.).

Trusted and respected as a thought leader who can influence and persuade business and IT leaders and IT development teams.

Ability to understand the long-term ("big picture") and short-term perspectives of situations and how they relate to achieving targeted business outcomes.

Ability to estimate the financial impact of technology alternatives.

Ability to quickly comprehend the functions and capabilities of existing, new and emerging technologies that enable and drive new business designs and models.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $132,600.00
- $199,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Job Description The Business Systems Analyst Lead role will support the Source2Pay area for Coupa and other Accounts Payable applications currently deployed and planned for future deployments.

They will lead and support discovery workshops with our business stakeholders and document technical specifications and designs in an agile Environment.

This role will also be responsible for requirements gathering, discovery, performing gaps and data analysis and functioning as a key point of contact for our business stakeholders.

The role will also be expected to identify and present multiple technical solution options to handle complex and varied processes across product divisions.

The ideal candidate will have a strong command of the procure-to-pay process, experience with financial systems, and the skills necessary to drive process improvements, cross-functional collaboration, and system enhancements that support financial operations.

MAJOR RESPONSIBILITIES Business System Analysis and Administration: Act as the IT Leader for Coupa Accounts Payables (AP) space and other AP modules and systems outside of Coupa, and other integrated tools (e.g., Zendesk, Agentic AI, , SAP, etc.) while working collaboratively with the Medline Finance and AP team.

Troubleshoot and resolve system issues by collaborating with internal IT, Parent Company, finance teams, and third-party vendors.

Act in the capacity of a technical product manager with expertise in the AP process domain to enable successful discovery to deploy AP related initiatives and become the IT AP Conduct requirements gathering and discovery workshops with business stakeholders.

Work with business partners and product owners assisting with the creation of system requirements for the product backlog.

Perform gap and data analysis in support of identifying improvement opportunities.

Support technical team members by providing functional clarification and setting expectations with team and clients.

Document requirements, create specifications and/or wireframes, change requests, test cases, user guides, and strategy roadmaps.

Conduct peer reviews and provide guidance to other team members as needed, while also having the ability to lead team members.

Observe the team’s delivery workflow and suggest changes in process/tooling to gain efficiency.

Focus on building partnerships with cross division teams to promote collaboration and build effective solutions that span across multiple business units.

Ensure IT compliance with internal financial policies, regulatory requirements, and corporate travel and expense policies.

Monitoring and Support: Collaborate with infrastructure, application development and IT automation and Business Intelligence teams to design an effective system monitoring & alerting plan.

Respond to any system anomalies like performance or vulnerability alerts and partner with respective teams to remediate them.

Respond to inquiries from business partners, requests from users, support calls/tickets escalated by help desk.

Author and maintain knowledgebase for the effective resolution of repetitive requests, inquiries, and requests.

Conduct root-cause analysis for system related incidents.

Facilitate root-cause analysis for incidents related to infrastructure or other externally managed dependencies.

People Management: While not having direct reports, this position will partner with the team manager on matters like capacity management, maximizing the throughput of the available staff, employee feedback, retention, etc.

This role will be seen as a mentor by other team members.

Conduct peer reviews, provide guidance on specific matters and coach the team to elevate their performance and develop their skills.

Page MAJOR RESPONSIBILITIES Cross-Functional Collaboration & Continuous Improvement: Understand and adhere to IS change management policies, while demonstrating good judgement on risk and impact for various types of changes done by the team.

Ability to grade appropriately critical/highly visible changes vs routine/low risk changes.

Serve as a key liaison between Procurement, Accounting, IT, and third-party vendors to address and resolve end-to-end process and system issues.

Lead initiatives to streamline the procure-to-pay lifecycle through technology, automation, and best practices.

Lead or participate in enterprise-level projects, including system implementations, UAT testing, and policy or platform rollouts.

MINIMUM JOB REQUIREMENTS Education Bachelor's degree in computer science or related field.

Or equivalent work experience with desired systems and technologies.

Work Experience 7+ years of experience in business analysis and configuration on relevant platforms.

5+ years of progressive experience in Finance (AP) IT and exposure to systems administration.

3+ years of experience working in Coupa AP modules is a must.

In-depth knowledge of SAP FICO, Vendor management (Coupa SIM or related systems), GL Integrations, Payment processing, etc.

will be highly preferred.

In-depth knowledge of the procure-to-pay lifecycle and general accounting principles.

Knowledge of finance systems and related technologies.

Experience in AI or automation tools within finance functions is highly desirable and preferred.

Knowledge / Skills / Abilities Strong analytical skills to understand business goals and design appropriate solutions.

Ability to independently design, build and troubleshoot highly complex features.

Understanding of software development lifecycle, as well as agile software development methodologies.

General awareness of web and cloud technologies, differences between SaaS, PaaS and on-premises hosted system deployments.

Excellent verbal and written communication.

Strong interpersonal and relationship management skills.

Ability to work independently as a self-starter, and within a team environment.

Ability to partner with Finance to evaluate proposed opportunities and solution with appropriate technology; Machine Learning, Predictive Models, Generative/Agentic AI, etc.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $115,440.00
- $173,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Job Description Medline Industries, LP is seeking Analysts Business Systems IT to join our team in Northbrook, IL.

Job Description Lead and drive requirements gathering sessions with multiple stakeholders with minimal dependency from Lead or Manager.

Organize and engage in effective meetings with the team and business.

Identify the interdependencies of complex projects across domains.

Requires leadership, communication, and collaboration with cross functional teams including senior leaders and executives.

Research technologies/solutions available with minimal dependency on lead/manager.

Take ownership of deliverables and improve existing processes.

Define standards for team deliverables and processes.

Prioritize primary assignments and ad-hoc work for junior team members.

Provide feedback to team members as required.

Investigate and document business requirements from business partners to facilitate discussions and conduct workflow analyses.

Construct workflow charts and diagrams, study system capabilities, and write specifications.

Recommend solutions or improvements to business processes which can be accomplished through new technology or alternative uses of existing technology.

Interpret business requirements to functional designs.

Collaborate with Developers and Engineers on technical designs and development.

Act as a liaison between the IT development group and business partners for the development and implementation of new systems and enhancement of existing systems.

Working with large datasets within applications, develop reports and dashboards as well as the creative problem solving, leadership, and communication skills necessary to drive change.

Ensure solutions are tested/validated sufficiently before being implemented in production.

Test planning and testing results with minimal level of input and review from management.

Possess an in-depth understanding of the business function/process supported, and also viewed as a credible representative of that business function/process.

Working closely with the team to ensure on-time delivery of quality solutions with minimal rework.

Responsible for product ownership and working with business partners for improvements to drive business.

Telecommuting is permitted, but applicant must work from the worksite location at least 3 days per week.

No additional national or international travel is anticipated.

Job Requirements PRIMARY REQUIREMENTS: Bachelor’s degree in Analytics or related field, and 4 years of relevant work experience.

ALTERNATIVE REQUIREMENTS: Master’s degree in Analytics or related field, and 2 years of relevant work experience.

In addition, experience with the following skills is required: (1) Experience leading multiple projects in a dynamic Agile/Scrum environment and actively engaging in all phases of the Software Development Life Cycle (SDLC); (2) Experience managing project planning and execution using JIRA and Microsoft Office Suite (Word, Excel, PowerPoint, Visio) including backlog creation, release tracking, and bottleneck resolution; (3) Experience ensuring product quality by developing test plans, conducting rigorous testing, tracking bugs via Jira and Confluence, participating in UAT, documenting results in Excel and qTest, and delivering effective end-user training; (4) Experience validating data flows and datasets using SQL across disparate sources, leveraging ERP system knowledge to ensure data integrity and providing actionable insights to executive stakeholders; (5) Experience creating impactful data visualizations and quantitative analysis reports using SSIS, SSRS, Tableau, and PowerPoint for executive-level presentations; and (6) Experience collaborating with cross-functional stakeholders to gather and document business requirements, using Figma, Lucidchart, and to develop BRDs/FRDs, workflow diagrams, and solution designs aligned with project goals and user needs.

JOB SITE: 2375 Waterview Drive, Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $173,326.00 to $173,326.00 Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here.

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Provides overall leadership for the support and operation of SPT Business Systems, encompassing first-level support through problem management.

Ensure system operations meet established service level agreements through close collaboration with business stakeholders, IT, remote business system teams, and end users.

Leads the implementation and reporting of incident management processes, with a focus on root cause resolution and impact reduction.

Ensures adherence to business system governance, serves as a key point of contact for production system knowledge, manages change processes for all SPT core systems, and oversees user and system administration for reporting and Citizen IT applications.

Applies a strong understanding of business processes and technologies to drive short-term improvements while supporting long-term strategic objectives.

Job Description Serves as the primary liaison between production systems and IT and leads IS-driven technology initiatives, including enterprise rollouts.

Develops and mentors team members through onboarding, training, performance management, and career development, fostering high engagement, strong morale, and a well-staffed organization with the required competencies.

Holds overall accountability for the service and support of SPT Business Systems, from first-level support through problem management.

Establishes and meets service level agreements with business stakeholders by analyzing incidents, identifying systemic issues, and driving root-cause resolution in collaboration with IT and users.

Ensures strong IT and business alignment across the design, testing, and change management lifecycle for all core system enhancements, translating business needs into prioritized system change requests.

Leads communication efforts related to incidents, outages, and system changes by developing, maintaining clear communication plans, and collaborating closely with business system teams across multiple sites.

Ensures adherence to business system governance and promotes effective stakeholder engagement, accountability, and transparency.

Leads the Incident Management process, including timely completion of Post-Incident Reviews (PIRs).

Management responsibilities include: Lead staffing and people management activities, including hiring, compensation recommendations, performance evaluations, training and development, workforce planning, and work assignment.

Develop, recommend, and implement policies and standards related to governance, incident management, and service delivery.

Provide leadership to ensure organizational readiness, capability alignment, and effective resource utilization in support of business objectives.

Education Bachelor’s degree in IT, Business, Engineering, Operations, Computer Science, or Supply Chain.

Work Experience At least 5 years of systems project management, business transformation, governance and/or process improvement, Incident Management, and ITIL.

At least 3 years of experience leading cross-functional teams to drive business/technology initiatives.

Experience supporting Manufacturing/Warehouse, Sales and marketing systems, Experience demonstrating expertise using one or more of the following: ERP system; KBM and/or AS400 systems.

Knowledge / Skills / Abilities At least 5 years’ experience managing people; including hiring, on-boarding, developing, motivating, and directing people as they work.

Experience influencing and persuading decision-making through data analysis.

Advanced skills in Microsoft Office suite including PowerPoint, Excel (i.e., statistical functions, v-lookups, large pivot tables, charts/graphs, sorting, etc.) and Project.

Position requires travel up to 20% of the time for business purposes (within state and out of state).

PREFERRED JOB REQUIREMENTS Education Bachelor’s degree (preferably in Business Administration or IT).

APICS CPIM (or equivalent supply chain management) certification.

PMP or PMBOK (or other Project Management) certification.

Certification / Licensure APICS CPIM (or equivalent supply chain management) certification.

PMP or PMBOK (or other Project Management) certification.

Work Experience Experience building internal and customer-facing applications.

Proficiency in .NET application development.

Knowledge of Agile methodologies utilizing tools such as Jira, etc.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $134,000.00
- $201,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Job Description Major Responsibilities Rapidly deliver proofs of concept (POCs) and pilots, clearly articulate their impact, and challenge ideas to drive informed decision-making.

Identify pain points for internal development teams, propose solutions, and implement features that simplify development and deployment processes.

Apply expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.

Innovate and establish best practices in software architecture and development processes.

Demonstrate expertise in the software development lifecycle (SDLC) and optimize processes through automation.

Promote and guide adoption of the Well-Architected Framework, ensuring best practices across engineering teams.

Collaborate with applications, DevOps, and platform teams to ensure platform tools are reliable, scalable, and aligned with organizational standards.

Partner with architects and product managers to translate system architecture and product requirements into well-designed, high-quality software components.

Balance technical leadership with strong business judgment to make sound technology choices.

Champion coding standards, automation, observability, and security practices across developer-facing tools and pipelines.

Lead and mentor junior engineers, fostering technical growth and professional development.

Drive continuous improvement in development processes, including code reviews, testing, and deployment strategies.

Stay current with emerging trends and technologies, applying them to enhance developer experience and platform capabilities.

Contribute to the overall architecture and design of application modernization initiatives.

Explore and pilot emerging AI technologies (including agentic AI), translating learnings into practical developer-experience improvements.

Actively participate in Agile/Scrum ceremonies, including Program Increment (PI) Planning, and influence team direction.

Minimum Job Requirements 15+ years of software engineering experience, with deep expertise in application modernization and full stack microservices development on AKS and cloud platforms (particularly Azure).

10+ years of experience with diverse programming languages (Java, .NET, Python, React, Angular, etc.) and the full SDLC, including coding standards, code reviews, source control, build processes, testing, and operations.

Bachelor’s degree in computer science, Engineering, or related field.

Proven experience in designing and delivering training programs to drive adoption of new solutions across the organization.

Proven expertise in designing, developing, and maintaining platform tools, frameworks, and automation to improve productivity and streamline the SDLC.

Ability to design and develop detailed architecture artifacts (logical, conceptual, and integration diagrams) for teams and projects.

Strong experience with containerization and deployment tools (Docker, Kubernetes, Helm).

Hands-on experience with DevOps and automation tools (GitLab, Jenkins, Terraform, Ansible, Kubernetes, Packer).

Experience with test automation frameworks (JUnit, Mockito, Selenium etc).

Experience building with AI development tools.

Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.

Strong problem-solving attitude, with a focus on addressing enterprise-level challenges and identifying innovative solutions.

Strong fundamental understanding with ability to thrive in a fast-paced, dynamic environment and adapt to new tools and technologies.

Working knowledge of Agile methodologies, JIRA, ITSM, and software delivery tools.

Proven ability to multitask, manage multiple projects, and deliver results with ownership and accountability.

Preferred Qualifications Advanced degree in Computer Science, Engineering, or related field.

Experience with large-scale enterprise modernization initiatives.

Deep expertise in cloud-native architecture and hybrid cloud environments.

Familiarity / experience with observability platforms Experience in integrating AI/ML solutions into developer workflows.

Strong track record of influencing engineering culture and driving adoption of modern development practices across large organizations.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $132,600.00
- $199,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Job Description Medline Industries, LP is seeking a Sr Analysts Business Systems IT to join our team in Northbrook, IL.

Job Description Lead and drive requirements-gathering sessions with multiple stakeholders with minimal dependency on Lead or Manager.

Research technologies/solutions available with minimal dependency on lead/manager.

Prioritize primary assignments and ad-hoc work for junior team members.

Provide feedback to team members as required.

Investigate and document business requirements from business partners to facilitate discussions and conduct workflow analyses.

Construct workflow charts and diagrams, study system capabilities, and write specifications.

Recommend solutions or improvements to business processes which can be accomplished through new technology or alternative uses of existing technology.

Interpret business requirements to functional designs.

Collaborate with Developers and Engineers on technical designs and development.

Act as a liaison and lead between the IT development group and business partners for the development and implementation of new systems and enhancement of existing systems.

Work with large datasets within applications, develop reports and dashboards as well as the creative problem-solving, leadership, and communication skills necessary to drive change.

Ensure solutions are tested/validated sufficiently before being implemented in production.

Work closely with the team to ensure on-time delivery of quality solutions with minimal rework.

Job Requirements PRIMARY REQUIREMENTS: We will accept a combination of education and experience deemed equivalent to a Bachelor’s degree in Computer Science, Information Systems, Management Information Systems, or related field, and 4 years of relevant work experience.

In addition, experience with the following skills is required: (1) Running daily standup and grooming sessions with developers, create and follow through on Jira stories to ensure deliverables are implemented from dev to production environment.

(2) Conducting validation to confirm the integrity of reporting data against ERP System.

(3) Creating flow visualization diagrams using Figma for the purpose of presenting design of application flow to executive stakeholders.

(4) Coordinating with cross functional and technical teams to ensure needed ERP data is available.

(5) Conducting working sessions with data engineers and developers to design and follow through on application implementation.

JOB SITE: 2375 Waterview Dr., Northbrook, IL 60062 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $117,957.00 to $165,360.00 Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here.

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.