Information Technology For Development Jobs in Weehawken
2,123 positions found — Page 4
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Sr Software Engineer
Salary not disclosed
Job Title: Senior Software Engineer
Duration: 6+ months (CTH)
Location: hybrid (Newark, NJ)
Summary
As a Senior Software Engineer on the Retirement Strategies Technology team, you will partner with product owners, tech leads, designers, engineers and delivery professionals to deliver quality platforms and products with speed.? You will code, test and debug new and existing applications as you implement capabilities to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to advanced technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.
Here is What You Can Expect on a Typical Day
Build applications ensuring that the code follows latest coding practices and industry standards, using modern design patterns and architectural principles; remove technical impediments??
Develop high quality, well documented and efficient code adhering to all applicable Prudential standards??
Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact?
Write unit, integration tests and functional automation, researching problems discovered by quality assurance or product support, developing solutions to address the problems??
Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day??
Work on complex problems in which analysis of situations or data requires an evaluation of intangible variables.
Use programming languages including but not limited to Java, JavaScript, Springboot, Node.js frameworks?
The Skills & Expertise You Bring:
Bachelor of Computer Science or Engineering or experience in related fields
Ability to coach others with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization??
Experience with agile development methodologies and Test-Driven Development (TDD)
Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company's business
Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
Excellent problem solving, communication and collaboration skills
Advanced experience and/or expertise with several of the following:
Programming Languages:? Java, Java Script; working in distributed systems, object oriented programming, design patterns and design methodology; JAVA services using Spring,, Microservices, multi-threading, Concurrency and parallel processing
Frameworks:?Springboot, Node.js
Data Store:?NoSQL or Relational Data structures;
Data Streaming:?SQS, SNA
Application Programming Interfaces (API): Consumption & Development; implementing service oriented architecture (SOA) patterns; Web service technologies such as APIs, REST, JSON, SQL
API Management & Integration : Kong, Apigee
Unit, interface and end user testing?concepts and tooling (functional & non-functional)
Automated testing
Accessibility awareness
Software security skills?including?secure coding, web application security and ; Solid grasp of security concepts (authentication, authorization, encryption, digital signature, JWT), SSL, web service proxies, firewall, SAML 2.0, OpenID Connect, OAuth 2.0)
Dev Ops Tools & Practices: Branching techniques and usage of GitHub; DevOps
Software Development Life Cycle (SDLC): Monitoring and logging techniques
AWS Core Services across compute, storage, DB, IAM
Preferred Qualifications:
Strong experience with Domain Driven Development (DDD)
AWS cloud native solution development
Architecture Patterns
Design and critical Thinking
Financial/Insurance industry experience is a must, not a plus
People Leadership Experience is a plus.
Experience with agentic frameworks and AI driven development tools is a major plus [Claude Code, GitHub Copilot etc]
Duration: 6+ months (CTH)
Location: hybrid (Newark, NJ)
Summary
As a Senior Software Engineer on the Retirement Strategies Technology team, you will partner with product owners, tech leads, designers, engineers and delivery professionals to deliver quality platforms and products with speed.? You will code, test and debug new and existing applications as you implement capabilities to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to advanced technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.
Here is What You Can Expect on a Typical Day
Build applications ensuring that the code follows latest coding practices and industry standards, using modern design patterns and architectural principles; remove technical impediments??
Develop high quality, well documented and efficient code adhering to all applicable Prudential standards??
Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact?
Write unit, integration tests and functional automation, researching problems discovered by quality assurance or product support, developing solutions to address the problems??
Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day??
Work on complex problems in which analysis of situations or data requires an evaluation of intangible variables.
Use programming languages including but not limited to Java, JavaScript, Springboot, Node.js frameworks?
The Skills & Expertise You Bring:
Bachelor of Computer Science or Engineering or experience in related fields
Ability to coach others with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization??
Experience with agile development methodologies and Test-Driven Development (TDD)
Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company's business
Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
Excellent problem solving, communication and collaboration skills
Advanced experience and/or expertise with several of the following:
Programming Languages:? Java, Java Script; working in distributed systems, object oriented programming, design patterns and design methodology; JAVA services using Spring,, Microservices, multi-threading, Concurrency and parallel processing
Frameworks:?Springboot, Node.js
Data Store:?NoSQL or Relational Data structures;
Data Streaming:?SQS, SNA
Application Programming Interfaces (API): Consumption & Development; implementing service oriented architecture (SOA) patterns; Web service technologies such as APIs, REST, JSON, SQL
API Management & Integration : Kong, Apigee
Unit, interface and end user testing?concepts and tooling (functional & non-functional)
Automated testing
Accessibility awareness
Software security skills?including?secure coding, web application security and ; Solid grasp of security concepts (authentication, authorization, encryption, digital signature, JWT), SSL, web service proxies, firewall, SAML 2.0, OpenID Connect, OAuth 2.0)
Dev Ops Tools & Practices: Branching techniques and usage of GitHub; DevOps
Software Development Life Cycle (SDLC): Monitoring and logging techniques
AWS Core Services across compute, storage, DB, IAM
Preferred Qualifications:
Strong experience with Domain Driven Development (DDD)
AWS cloud native solution development
Architecture Patterns
Design and critical Thinking
Financial/Insurance industry experience is a must, not a plus
People Leadership Experience is a plus.
Experience with agentic frameworks and AI driven development tools is a major plus [Claude Code, GitHub Copilot etc]
Not Specified
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Corporate Account Executive
✦ New
Salary not disclosed
Corporate Account Executive
Company: QuickWash Technologies, Inc
Location: Remote
Employment Type: Full-Time
QuickWash is a technology platform that connects businesses and their employees with convenient on-site car washing and detailing services. Our mission is to simplify vehicle care by bringing professional detailing directly to workplaces and residential communities.
We are currently expanding and looking for a driven Corporate Account Executive to help grow our corporate partnerships and bring QuickWash services to new companies.
The Corporate Account Executive will be responsible for developing new corporate relationships and introducing businesses to QuickWash as an employee perk and workplace amenity. This role focuses on setting up pilot service days and converting those pilots into long-term corporate contracts.
This role is ideal for someone who is ambitious, competitive, and looking to grow into a strong sales and business development career. No prior experience is required for the right candidate.
- $30,000 Base Salary
- 6% of gross revenue generated from contracts you close
- 3% recurring commission on revenue after the first 12 months upon renewal
- Once $2,000,000 ACR (Annual Contract Revenue) is hit, Base Salary Goes to $60,000
- Or
- No Base Salary
- 10% of gross revenue generated from contracts you close
- 5% recurring commission on revenue after the first 12 months upon renewal
- Once $2,000,000 ACR (Annual Contract Revenue) is hit, splits increase to 12% & 8%
- Prospect and reach out to businesses to introduce QuickWash services
- Schedule and coordinate pilot service days for prospective corporate partners
- Convert pilot days into long-term corporate contracts
- Build relationships with office managers, HR teams, and decision-makers
- Track outreach, pilots, and conversions through the company CRM
- Work closely with the QuickWash operations team to ensure successful service days
- Set up 20 pilot service days per month
- Convert 10 pilot locations into long-term corporate contracts per month
- Each corporate contract is estimated to generate approximately $1,000 per month in recurring revenue
While no experience is required, the following experience is helpful:
- Sales or business development
- Cold calling or outbound outreach
- Account management or client relationship management
- Startup or fast-growing company environments
- Highly motivated and competitive
- Strong communication skills
- Comfortable speaking with business decision-makers
- Organized and able to manage multiple prospects simultaneously
- Entrepreneurial mindset with a desire to grow with the company
- Opportunity to grow with a fast-growing tech platform
- Unlimited commission potential
- Flexible remote work environment
- Ability to play a key role in the company’s expansion
- Path to earning six figures within 3 years for top performers
Not Specified
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Data Product Engineer
🏢 Spectraforce Technologies
Salary not disclosed
Job Title: Marketplace Data Product Engineer
Duration: 6+ months
Location: 100% Remote
Job Overview
The Marketplace Data Product Engineer serves as the primary technical facilitator, and adoption champion for the Marketplace platform. This role bridges engineering, product, and business domains - leading workshops, demos, onboarding sessions, and cross?domain engagements to accelerate Marketplace adoption. You will configure demo environments, support development, translate complex technical concepts for business audiences, gather product feedback, and partner closely with product and engineering teams to shape the Marketplace roadmap. This will guide domains through the process of understanding, showcasing, and maturing their data products within the ecosystem.
Key Responsibilities
Required Skills & Qualifications
Preferred Qualifications
Duration: 6+ months
Location: 100% Remote
Job Overview
The Marketplace Data Product Engineer serves as the primary technical facilitator, and adoption champion for the Marketplace platform. This role bridges engineering, product, and business domains - leading workshops, demos, onboarding sessions, and cross?domain engagements to accelerate Marketplace adoption. You will configure demo environments, support development, translate complex technical concepts for business audiences, gather product feedback, and partner closely with product and engineering teams to shape the Marketplace roadmap. This will guide domains through the process of understanding, showcasing, and maturing their data products within the ecosystem.
Key Responsibilities
- Facilitate workshops, demos, onboarding sessions, and cross?domain engagements to drive Marketplace adoption.
- Serve as the primary technical presenter of the Marketplace for domain teams and stakeholders.
- Engage with domain owners to understand their data products, help refine their articulation, and showcase how they integrate into the Marketplace ecosystem.
- Configure and maintain demo environments for Marketplace capabilities, data products, and new features.
- Support light development, proof?of?concept configurations, and sample integrations to demonstrate platform capabilities.
- Translate technical Marketplace concepts into clear, business?friendly language for non?technical audiences.
- Collect structured feedback from domain teams, synthesize insights, and partner with product and engineering to influence the roadmap.
- Develop and refine training materials, demos, playbooks, and onboarding assets to support continuous adoption.
- Act as an advocate for domains, ensuring their data product needs and challenges are well represented in Marketplace planning.
- Support ongoing adoption initiatives, including community sessions, office hours, and cross?domain knowledge sharing.
Required Skills & Qualifications
- 4-7+ years of experience in data engineering, platform engineering, solution engineering, technical consulting, or similar roles.
- Strong understanding of data products, data modeling concepts, data APIs, enterprise integrations and metadata?driven architectures.
- Ability to configure and demonstrate platform features, build light proofs?of?concept, and support technical onboarding.
- Excellent communication and presentation skills, with experience translating technical concepts for business partners.
- Experience facilitating workshops, leading demos, or driving customer/product adoption initiatives.
- Ability to engage domain teams, understand their data product needs, and help articulate value within a larger ecosystem.
- Strong collaboration and stakeholder management skills across engineering, product, and business teams.
- Comfortable working in fast?moving environments and driving clarity through ambiguity.
Preferred Qualifications
- Experience with data product and governance frameworks, data marketplaces, data mesh concepts, or platform adoption roles.
- Hands?on experience with cloud data platforms (Azure, AWS, or GCP), data pipelines, or integration tooling.
- Familiarity with REST/GraphQL APIs, event-driven patterns, and data ingestion workflows.
- Background in solution architecture, customer engineering, or sales engineering.
- Experience developing demo environments, sample apps, or repeatable platform enablement assets.
- Strong storytelling ability when explaining data product value, domain capabilities, and Marketplace patterns.
Not Specified
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Adobe Workfront Developer
🏢 Spectraforce Technologies
Salary not disclosed
Job Title: Adobe Workfront Developer
Location: Richmond, VA or NYC, NY (Hybrid 3 Days onsite a week)
Duration: 24 months
Job Description:
We are seeking an experienced Adobe Workfront Developer / Integration Specialist to support a Retail Banking client in designing and building a scalable Workfront ecosystem. The ideal candidate will have strong expertise in Adobe Workfront Core, Workfront Planning, and Workfront Fusion, with hands-on experience building integrations and enabling enterprise workflow automation.
This role will focus on implementing a Workfront Planning MVP and integrating planning capabilities with Workfront Core using Workfront Fusion to support enterprise project management, workflow orchestration, and operational efficiency within the bank's marketing and project delivery teams.
Key Responsibilities
Required Skills & Experience
Nice to Have
Preferred Qualifications
Location: Richmond, VA or NYC, NY (Hybrid 3 Days onsite a week)
Duration: 24 months
Job Description:
We are seeking an experienced Adobe Workfront Developer / Integration Specialist to support a Retail Banking client in designing and building a scalable Workfront ecosystem. The ideal candidate will have strong expertise in Adobe Workfront Core, Workfront Planning, and Workfront Fusion, with hands-on experience building integrations and enabling enterprise workflow automation.
This role will focus on implementing a Workfront Planning MVP and integrating planning capabilities with Workfront Core using Workfront Fusion to support enterprise project management, workflow orchestration, and operational efficiency within the bank's marketing and project delivery teams.
Key Responsibilities
- Design, develop, and implement solutions using Adobe Workfront Core, Workfront Planning, and Workfront Fusion.
- Build and maintain integrations between Workfront Planning and Workfront Core to create a unified project and work management ecosystem.
- Configure Workfront workflows, custom forms, reports, dashboards, and templates to support business processes.
- Develop automation and integration workflows using Workfront Fusion to connect Workfront with other enterprise applications.
- Collaborate with business stakeholders, product owners, and technical teams to translate requirements into scalable Workfront solutions.
- Provide solution architecture guidance for expanding the Workfront platform across the organization.
- Ensure best practices in Workfront governance, security, and performance optimization.
- Support MVP development for Workfront Planning and help evolve the platform into a robust enterprise solution.
- Assist with troubleshooting, enhancements, and ongoing platform support.
Required Skills & Experience
- Strong hands-on experience with Adobe Workfront Core configuration and administration.
- Experience implementing Workfront Planning solutions.
- Expertise in Workfront Fusion for building integrations and automation workflows.
- Experience designing enterprise integrations and solution architecture around Workfront platforms.
- Knowledge of workflow automation, project management processes, and enterprise work management tools.
- Strong understanding of API integrations and data flow between systems.
- Ability to work in cross-functional teams and Agile environments.
Nice to Have
- Experience with AWS cloud services.
- Background in Data Engineering or Software Engineering.
- Experience integrating Workfront with enterprise systems, marketing platforms, or banking applications.
- Exposure to Retail Banking or Financial Services environments.
Preferred Qualifications
- Experience delivering Workfront Planning MVP implementations.
- Strong analytical and problem-solving skills.
- Excellent communication skills with the ability to collaborate with both technical and business stakeholders.
Not Specified
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.Net Developer
🏢 Spectraforce Technologies
Salary not disclosed
Position: .Net Developer
Location: Remote
Duration: 6 months
Location: Remote
Duration: 6 months
- Oversees a team of personnel focused on technical issues, including software development, testing, and engineering tasks
- Coordinate with the scrum master and other stakeholders to delegate work assignments
- Analyze requirements, conduct story refinement, and develop technical solutions
- Provide expert knowledge in front-end technologies such as React and Angular
- Construct complex back-end logic in .NET and SQL
- Conduct code reviews and guide the team as needed
- Strong knowledge of Agile-Scrum principles
- Ability to use AI tools such as Claude Code
Not Specified
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Marketplace Platform Lead
🏢 Spectraforce Technologies
Salary not disclosed
Job role: Marketplace Platform Lead
Location: Remote
Duration: 8+ months
Marketplace Platform Lead
Job Overview
The Marketplace Platform Lead is responsible for driving the end?to?end technical architecture and implementation of the enterprise Data Marketplace platform. This role spans stakeholder engagement, architectural definition, integration design, and hands-on leadership throughout implementation. The ideal candidate is a seasoned technical leader with deep experience designing integration patterns, building scalable platforms, and guiding engineering teams through complex cross-system solutions.
Key Responsibilities
Lead stakeholder meetings to gather business requirements, align on platform objectives, and clarify workflows and user journeys.
Conduct tool evaluations, build scoring frameworks, and make recommendations on platforms, vendors, and integration technologies.
Define end-to-end Marketplace architecture, including data flows, APIs, domain models, integration strategies, and platform components.
Design and lead the implementation of integration patterns, including API-based integrations, event-driven patterns, workflow orchestration, and cross-system interoperability.
Develop technical designs, architectural documents, and standards for Marketplace workflows, user flows, and extensibility patterns.
Provide hands-on architectural guidance to engineering teams throughout solution design, development, and delivery.
Oversee technical quality, scalability, performance, and security across Marketplace components and integrations.
Collaborate with product, engineering, data, and security teams to ensure compliance with enterprise data governance, privacy, and reliability standards.
Lead technical reviews, drive design decisions, and ensure alignment across cross-functional stakeholders.
Required Skills & Qualifications
8+ years of experience in software engineering, platform development, or technical architecture roles.
Strong expertise in designing and implementing integration architectures, including REST/GraphQL APIs, event-driven patterns, synchronous/asynchronous messaging, and workflow engines.
Deep understanding of distributed systems, microservices, and cloud-native solutions (Azure, AWS, or GCP).
Proficiency with API design, messaging systems, and enterprise integration frameworks.
Experience defining technical architecture, data flows, and workflow designs for complex platforms.
Ability to translate business requirements into technical designs, user flows, and actionable engineering plans.
Demonstrated leadership in guiding engineering teams through architectural decisions and implementation.
Strong communication skills with the ability to influence technical and non-technical partners.
Experience evaluating and scoring platforms, tools, or vendor solutions.
Solid knowledge of DevOps practices, CI/CD, infrastructure-as-code, observability, and security best practices.
Preferred Qualifications
Experience building or leading a Data Marketplace platform.
Familiarity with workflow orchestration platforms, rules engines, BPM tools, or catalog management systems.
Experience with enterprise identity systems (OAuth, SAML, SSO), access governance, and data privacy frameworks.
Background working with enterprise data platforms, data governance, or cross-domain integration patterns.
Prior experience leading architectural governance or serving as a platform architect in an enterprise environment.
Location: Remote
Duration: 8+ months
Marketplace Platform Lead
Job Overview
The Marketplace Platform Lead is responsible for driving the end?to?end technical architecture and implementation of the enterprise Data Marketplace platform. This role spans stakeholder engagement, architectural definition, integration design, and hands-on leadership throughout implementation. The ideal candidate is a seasoned technical leader with deep experience designing integration patterns, building scalable platforms, and guiding engineering teams through complex cross-system solutions.
Key Responsibilities
Lead stakeholder meetings to gather business requirements, align on platform objectives, and clarify workflows and user journeys.
Conduct tool evaluations, build scoring frameworks, and make recommendations on platforms, vendors, and integration technologies.
Define end-to-end Marketplace architecture, including data flows, APIs, domain models, integration strategies, and platform components.
Design and lead the implementation of integration patterns, including API-based integrations, event-driven patterns, workflow orchestration, and cross-system interoperability.
Develop technical designs, architectural documents, and standards for Marketplace workflows, user flows, and extensibility patterns.
Provide hands-on architectural guidance to engineering teams throughout solution design, development, and delivery.
Oversee technical quality, scalability, performance, and security across Marketplace components and integrations.
Collaborate with product, engineering, data, and security teams to ensure compliance with enterprise data governance, privacy, and reliability standards.
Lead technical reviews, drive design decisions, and ensure alignment across cross-functional stakeholders.
Required Skills & Qualifications
8+ years of experience in software engineering, platform development, or technical architecture roles.
Strong expertise in designing and implementing integration architectures, including REST/GraphQL APIs, event-driven patterns, synchronous/asynchronous messaging, and workflow engines.
Deep understanding of distributed systems, microservices, and cloud-native solutions (Azure, AWS, or GCP).
Proficiency with API design, messaging systems, and enterprise integration frameworks.
Experience defining technical architecture, data flows, and workflow designs for complex platforms.
Ability to translate business requirements into technical designs, user flows, and actionable engineering plans.
Demonstrated leadership in guiding engineering teams through architectural decisions and implementation.
Strong communication skills with the ability to influence technical and non-technical partners.
Experience evaluating and scoring platforms, tools, or vendor solutions.
Solid knowledge of DevOps practices, CI/CD, infrastructure-as-code, observability, and security best practices.
Preferred Qualifications
Experience building or leading a Data Marketplace platform.
Familiarity with workflow orchestration platforms, rules engines, BPM tools, or catalog management systems.
Experience with enterprise identity systems (OAuth, SAML, SSO), access governance, and data privacy frameworks.
Background working with enterprise data platforms, data governance, or cross-domain integration patterns.
Prior experience leading architectural governance or serving as a platform architect in an enterprise environment.
Not Specified
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Solution Architect - Microsoft Purview (Data Catalog & Governance)
🏢 Spectraforce Technologies
Salary not disclosed
Title-: Solution Architect - Microsoft Purview (Data Catalog & Governance)
Duration-: 10+ Months
Location: Remote
Overview
An experienced Solution Architect to lead the enterprise rollout of Microsoft Purview across a complex global, multi cloud environment. The consultant will define architecture, implement domain?based governance, and drive adoption of Purview capabilities including cataloging, lineage, classification, access governance, and compliance controls.
Key Responsibilities
Required Qualifications
Duration-: 10+ Months
Location: Remote
Overview
An experienced Solution Architect to lead the enterprise rollout of Microsoft Purview across a complex global, multi cloud environment. The consultant will define architecture, implement domain?based governance, and drive adoption of Purview capabilities including cataloging, lineage, classification, access governance, and compliance controls.
Key Responsibilities
- Architecture & Implementation
- Define target?state architecture for Microsoft Purview across Azure, AWS, M365, on prem, and third party platforms.
- Develop and drive the implementation roadmap across U.S. Businesses, PGIM, Corporate Technology, and international units.
- Establish Purview reference architecture, integration patterns, and guardrails.
- Domain Based Governance
- Design collections, hierarchies, and RBAC aligned to domain structures and legal entity boundaries.
- Enable domain owned stewardship while enforcing enterprise taxonomies and governance standards.
- Platform Configuration
- Configure Data Map, Catalog, Scans, Classifications, Sensitivity Labels, and Lineage.
- Optimize scan strategy (frequency, cost, performance) and extend classifiers and metadata models.
- Security & Compliance
- Integrate Purview with M365 Information Protection, Entra ID, and security baselines.
- Support PII/PCI/PHI detection, access governance, and regulatory compliance (SOX, GLBA, NYDFS, GDPR).
- Engineering & Integration
- Integrate with Synapse, Fabric, Databricks (including Unity Catalog), Snowflake, SQL Server, AWS sources, and SAP/Oracle.
- Implement IaC (Bicep/Terraform), CI/CD for Purview artifacts, and automation via APIs.
- Adoption & Stakeholder Management
- Deliver training, onboarding playbooks, and steward enablement.
- Lead workshops for new data domains and products.
- Provide executive level reporting on progress, risks, and KPIs.
Required Qualifications
- 10+ years in data architecture/governance; 2+ years hands on Purview experience at enterprise scale.
- Strong expertise in metadata management, lineage, classification, scan optimization, glossary management and domain based operating models.
- Solid Azure ecosystem knowledge (Storage, Key Vault, Synapse, Fabric, Databricks), M365 Information Protection, and Entra ID.
- Experience with IaC (Bicep/Terraform), APIs/Atlas, and scripting (PowerShell/Python).
- Financial services or regulated industry exposure.
- Excellent communication, stakeholder leadership, and cross domain facilitation skills.
Not Specified
S
Business Systems Analyst/ IVR Analyst
🏢 Spectraforce Technologies
Salary not disclosed
Job Title: Business Systems Analyst/ IVR Analyst
Location: Newark, NJ (Hybrid)/Fort Washington, PA (Hybrid)
Duration: 12 Months
Job Description:
We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry.
Key Responsibilities:
* Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents.
* Ability to capture and translate business needs into agentic AI-focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors.
* Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.
* Develop actionable business intelligence and analytics to drive decision-making.
* Lead ongoing reviews of business processes and developing optimization strategies.
* Develop and implement data governance, data management, and data quality program practices and strategies.
* Model business processes for Interactive Voice Response (IVR) and implement effective solutions.
* Foster a culture of continuous improvement and excellence.
What you bring to the table:
* Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.
* Experience working in an AGILE environment.
* Strong analytical skills and proficiency in data modeling techniques.
* BA/BS in CS, Information Systems or Information management or Systems design.
* Ability to manage complex projects and deliver results in a fast-paced environment.
* Excellent communication and leadership abilities.
Bonus if you have:
* Deep expertise in insurance financial engines and regulatory compliance.
* Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.
Location: Newark, NJ (Hybrid)/Fort Washington, PA (Hybrid)
Duration: 12 Months
Job Description:
We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry.
Key Responsibilities:
* Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents.
* Ability to capture and translate business needs into agentic AI-focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors.
* Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.
* Develop actionable business intelligence and analytics to drive decision-making.
* Lead ongoing reviews of business processes and developing optimization strategies.
* Develop and implement data governance, data management, and data quality program practices and strategies.
* Model business processes for Interactive Voice Response (IVR) and implement effective solutions.
* Foster a culture of continuous improvement and excellence.
What you bring to the table:
* Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.
* Experience working in an AGILE environment.
* Strong analytical skills and proficiency in data modeling techniques.
* BA/BS in CS, Information Systems or Information management or Systems design.
* Ability to manage complex projects and deliver results in a fast-paced environment.
* Excellent communication and leadership abilities.
Bonus if you have:
* Deep expertise in insurance financial engines and regulatory compliance.
* Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.
Not Specified
S
Field Support Analyst
🏢 Spectraforce Technologies
Salary not disclosed
Title: Field Support Analyst
Location: New York 10166 (100% Onsite) - 8am -5pm (CST)
Duration: 4 months - possible extension & Potential to convert to FTE
Overview of Work Environment/Client Nuances:
Fast paced environment, communication is very important as there will be C-Suite execs on-site
Team Overview:
Will be working as part of team, some in-person, some virtually
Resource's typical working day:
General desk top support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management
Licenses/Certifications:
Any applicable licenses or certifications are preferred
Must Have Skills:
o Good technical skills
o Excellent customer service
Nice to have skills:
* Banking or law firm support work,
* Experience with Apple iOS
* Adobe Acrobat
Years of Experience: 5+ years
Education
* Bachelor's degree preferred, if no degree, they will need 5 years extra experience
Software skills:
* MS Intune, Ticketing Systems, MS Office Suite
Interview Process:
* 1st round technical interview - phone
* 2nd round culture interview with HM - MS Teams
* 3rd round with office leadership - onsite
About the Role:
As a Field Support Analyst, you will provide research and analysis support to the Digital & Technology department.
This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users.
What You'll Do:
*Edit content for the documentation of software applications and hardware environments.
*Create photographs, drawings, sketches, diagrams, and charts to illustrate the material.
*Conduct research and interviews with technical and business personnel.
*Provide ad-hoc technical assistance to managers and other members of the application development team.
*Support changes or enhancements to templates and other documentation standards.
*Have some knowledge of standard principles with limited practical experience in applying them.
*Lead by example and model behaviors that are consistent with client's values.
*Impact the quality of own work.
*Work within standardized procedures and practices to achieve objectives and meet deadlines.
*Exchange straightforward information, asks questions, and check for understanding.
What You'll Need:
*Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
*Ability to use existing procedures to solve standard problems.
*Experience with analyzing information and standard practices to make judgments.
*In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
*Organizational skills with a strong inquisitive mindset.
*Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
Location: New York 10166 (100% Onsite) - 8am -5pm (CST)
Duration: 4 months - possible extension & Potential to convert to FTE
Overview of Work Environment/Client Nuances:
Fast paced environment, communication is very important as there will be C-Suite execs on-site
Team Overview:
Will be working as part of team, some in-person, some virtually
Resource's typical working day:
General desk top support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management
Licenses/Certifications:
Any applicable licenses or certifications are preferred
Must Have Skills:
o Good technical skills
o Excellent customer service
Nice to have skills:
* Banking or law firm support work,
* Experience with Apple iOS
* Adobe Acrobat
Years of Experience: 5+ years
Education
* Bachelor's degree preferred, if no degree, they will need 5 years extra experience
Software skills:
* MS Intune, Ticketing Systems, MS Office Suite
Interview Process:
* 1st round technical interview - phone
* 2nd round culture interview with HM - MS Teams
* 3rd round with office leadership - onsite
About the Role:
As a Field Support Analyst, you will provide research and analysis support to the Digital & Technology department.
This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users.
What You'll Do:
*Edit content for the documentation of software applications and hardware environments.
*Create photographs, drawings, sketches, diagrams, and charts to illustrate the material.
*Conduct research and interviews with technical and business personnel.
*Provide ad-hoc technical assistance to managers and other members of the application development team.
*Support changes or enhancements to templates and other documentation standards.
*Have some knowledge of standard principles with limited practical experience in applying them.
*Lead by example and model behaviors that are consistent with client's values.
*Impact the quality of own work.
*Work within standardized procedures and practices to achieve objectives and meet deadlines.
*Exchange straightforward information, asks questions, and check for understanding.
What You'll Need:
*Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
*Ability to use existing procedures to solve standard problems.
*Experience with analyzing information and standard practices to make judgments.
*In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
*Organizational skills with a strong inquisitive mindset.
*Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
Not Specified
S
Data Engineer
🏢 Spectraforce Technologies
Salary not disclosed
Title: Data Engineer
Location: Newark, NJ (Hybri)
Duration: 06 months
Job Description
Location: Newark, NJ (Hybri)
Duration: 06 months
Job Description
- Build and maintain data pipelines that collect, store, and transform data to support analytics use cases and business outcomes.
- Implement data ingestion and transformation workflows in Microsoft Fabric, using Fabric-native capabilities such as notebooks, pipelines, and lakehouse patterns.
- Develop and operationalize data solutions across lakehouse layers (e.g., landing and standardized "Bronze" data through curated "Silver/Gold" outputs) aligned to the platform's workspace architecture and OneLake design.
- Ensure data solutions are reliable and supportable by incorporating monitoring, issue resolution, and ongoing enhancements to pipelines and datasets.
- Collaborate across teams (engineering, analytics, product, and stakeholders) to translate data needs into scalable, reusable solutions and improved workflow efficiency.
- Support secure and appropriate use of Fabric assets by following established access and workspace practices.
Not Specified
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