Information Technology For Development Jobs in Warwick, RI
264 positions found — Page 2
Friar Violet is a consulting and search firm. This role is for a client, an award winning law firm based in RI.
This leadership role shapes the first impression of our firm and plays a key role in our ongoing commitment to treating every client with dignity, compassion, and exceptional service.
Leadership, Coaching & Team Development
- Lead, motivate, and mentor a large team of hourly Client Acquisition professionals, including remote team members.
- Build a positive, team-oriented culture rooted in empathy, accountability, and extraordinary client service.
- Provide ongoing coaching, call reviews, development plans, and feedback to strengthen performance and service quality.
- Recruit, train, and develop intake staff to support team growth and operational continuity.
- Conduct weekly forecasting, one-on-one performance meetings, and quarterly progress reviews with each representative.
- Partner with the Leadership Team to define intake strategy, staffing needs, and long-term service goals.
- Lead department-specific operational projects that advance efficiency, client experience, and service excellence.
Client Acquisition & Service Excellence
- Oversee all activities related to nurturing new inbound leads and converting qualified leads into new clients for the firm.
- Ensure every caller receives professional, compassionate, and timely service that reflects our firm’s values.
- Monitor and elevate the quality of conversations, documentation, and client interactions.
Operations, Workflow & Process Improvement
- Manage the day-to-day workflow of calls, leads, follow-ups, chats, texts, and emails.
- Maintain consistency in scripts, qualification criteria, follow-up procedures, and compliance practices.
- Implement technology upgrades, process improvements, and efficiency enhancements to support a high-performing intake operation.
- Collaborate with other departments to ensure a smooth and effective new client onboarding experience.
Performance Management & KPI Oversight
- Set, monitor, and report on daily, weekly, and monthly KPIs including:
- speed to answer
- lead response time
- contact rate
- qualified conversions
- QA scores
- productivity and service-level adherence
- Use data to drive performance, staffing decisions, and process adjustments.
- Manage all phases of client acquisition, investigate and resolve any areas of bottle necks, and oversee performance standards for the team.
What You Bring
- BA/BS in Business or related field preferred.
- 5+ years of successful sales, contact center, or client service team management, preferably supervising 10+ staff.
- Proven success meeting or exceeding goals in a service-based or professional services environment.
- Strong leadership and communication skills with demonstrated success motivating hourly teams.
- Deep understanding of CRM systems, intake workflows, and sales/service best practices.
- Highly customer-focused with the ability to anticipate client needs and respond with urgency, care, and professionalism.
- Results-oriented with strong analytical skills and experience managing metrics, pipelines, and forecasting.
- Experience with sales enablement or workflow technology.
- High emotional intelligence with a demonstrated commitment to a client-first approach.
- Law firm or professional services experience is strongly preferred.
Think fast.
Move forward.
As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers – who will depend on you to achieve success.
Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more.
You’ll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations.
You’ll enjoy flexible schedules, excellent benefits, associate incentives and discount programs.
You’ll be on the fast track to furthering your management career, with advancement opportunities at hundreds of our locations nationwide.
This position will be located at the Penske facility located at 65 Amflex Drive in Cranston, RI.
Major Responsibilities: • Develop consumer and commercial customer solutions to local and national accounts
- including many of the Fortune 500.
• Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace • Generate new business leads as well as foster existing customer relationships • Ensure complete customer satisfaction in a fast-paced environment.
Qualifications: • Bachelor’s degree required, preferred concentration in Business or Marketing • Effective communication skills, both written and verbal • Internship or related work experience in a customer facing role preferred • Results oriented, attention to detail and good time management skills • A valid driver’s license is required, as is the ability and willingness to drive our Penske vehicles, including a 26’ box truck.
• Regular, predictable, full attendance is an essential function of the job.
• As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role.
The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years.
Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
• Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit.
The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.
The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.
Visit Go Penske to learn more.
Job Category: Management Trainee Job Family: Operations Address: 65 Amflex Dr Primary Location: US-RI-Cranston Employer: Penske Truck Leasing Co., L.P.
Req ID: 2602896
This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!
Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year
Global Most Loved Workplaces 2025 - Newsweek
About the role:
Based in the Providence, Rhode Island area, this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office (to visit local businesses).
- Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs (90%)
- Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs (10%).
- Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
- Participates in sales meetings, call calibrations, and training as needed.
About Thryv- End-to-end client experience platform:
Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market.
We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.
In This Role, You’ll Get To:
- Help market, sell and grow local business market share
- Defend small business America and the American Dream
- Hunt for new business (90%), as well as take care of existing clients (10%)
- Become a SaaS (Software as a Service) expert
- Receive world-class training (8 weeks virtual)
- Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
- Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
- Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
- Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future
We Are Looking for People Who:
- We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
- Who are engagement gurus while properly managing expectations
- Have the desire and commitment to do what it takes to be successful in sales
- Have a positive outlook and a strong ability to take responsibility for their successes and failures
- Goal oriented…you’re known for destroying your sales goals
- Persuasive…you can explain software solutions in simple terms
- Exceed sales quotas and expectations
- Build and nurture a pipeline of prospects and close deals
- Develop great solutions to help customers WIN!
- Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.
Basic Qualifications
- 4+ years of related sales experience (7+ years is preferred)
- 3+ years of experience in an (outbound) full sales cycle role is required
- Experience in a SaaS role or company is preferred, but not required
- The ideal candidate will have experience in Enterprise-level sales (not a requirement)
- Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
- Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
- Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
- Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
- Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
- Associate degree (or international equivalent) or equivalent experience required
Who We Are
At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.
Find out more at /careers/
Belonging at Thryv
We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.
Requisition Detail and Process
This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.
Our Commitment to Equal Opportunity
Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.
The estimated on-target earnings (OTE) for this role, which includes base salary and incentives, is $144,800 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.
About Plum Dental Group (“Plum”)
Plum is a dynamic, high growth Dental Partnership Organization (DPO) with 30+ locations in RI and eastern CT supporting over 350 total employees. The Company's affiliated dental practices provide comprehensive general, specialty and cosmetic dental care to over 80,000 patients annually. As a DPO, we are responsible for managing all administrative support functions of the dental practices including marketing, facilities, HR, insurance, accounting, billing, etc. so that dentists can focus on treating patients and not have to worry about the nuts and bolts of running or maintaining a practice.
The Opportunity
The Senior Manager, Program Management is an execution and governance partner to the Executive VP of Operations and the Operations leadership team. This role translates strategy into clear plans, drives portfolio discipline, and runs the operating rhythm (cadence, content, follow-through) that keeps priority deliverables organized, visible, and on track.
This person is a strong program/project leader with high stakeholder EQ, able to influence without authority across State Directors, Senior Practice Managers, and cross-functional partners (HR, Finance, Facilities/Technology, Marketing, Training & Development, Specialty, Integrations).
Key Responsibilities:
Operating Rhythm & Governance
- Own and continuously improve the Operations operating rhythm (weekly leadership huddles, workstream cadences, monthly reviews, quarterly planning).
- Build agendas, pre-reads, and facilitation plans that are decision-oriented and action-driven.
- Maintain a decision log, action tracker, and escalation paths; ensure closure and accountability.
- Standardize meeting expectations (purpose, pre-work, outputs, owners, due dates).
Program & Portfolio Management
- Run a “PMO-lite” across Ops priorities: roadmap, milestones, dependencies, resource constraints, risks/issues, and mitigations.
- Establish clear project fundamentals: charters, timelines, RACIs, stakeholder maps, communication plans, and adoption plans.
- Drive consistent status reporting and executive-ready summaries (what changed, what’s stuck, what’s needed).
- Partner with Ops leaders to keep deliverables organized and on-time—flagging risks early and driving cross-team resolution.
Leadership Team Enablement & Stakeholder Management
- Support the Executive VP of Operations with priority management and preparation for key touchpoints (leadership meetings, monthly ops reviews).
- Create “clarity systems” for direct reports: deliverable trackers, milestone check-ins, and readiness checkpoints.
- Coordinate across CEO peer functions (HR, Finance, Facilities/Tech) to manage interdependencies and reduce bottlenecks.
- Draft or refine key communications, updates, and alignment materials as needed.
Performance Insights & Content Readiness
- Ensure leadership meetings have decision-grade content (scorecards, trends, key variances, risks, and recommended actions).
- Drive consistent pre-read readiness and narrative clarity—so meetings focus on decisions, not discovery.
Strategic Priority Projects
- Lead VP-sponsored strategic initiatives end-to-end (e.g., workflow standardization, integration readiness, leadership enablement rollouts, operating model improvements).
- Ensure implementation includes adoption, training alignment, and post-launch stabilization checks.
Qualifications:
- 5+ years in program management, strategic operations, consulting, or operational leadership (multi-site healthcare/dental strongly preferred).
- Demonstrated ability to drive cross-functional work with senior stakeholders and competing priorities.
- Strong cadence management: agendas, pre-reads, action tracking, and follow-through.
- Excellent written and verbal communication; able to synthesize complexity into clear decisions and next steps.
- Comfortable with execution tooling (Asana/Monday/Jira or equivalent), dashboards/scorecards, and Microsoft/Google suite.
- Bachelor’s degree required; MBA/MHA or PMP a plus.
Compensation
- Salary and annual bonus dependent on background and level of experience
- The ceiling is high at Plum – we are a young and lean company and there will be new opportunities that develop as we grow; salary can increase considerably (and potentially include equity) as you develop and take on additional responsibility
- Comprehensive health and retirement benefits
Becoming a doctor is one of the most challenging paths you can choose for yourself. You have to want it, and to know why you want it: to help people, to heal sickness and cure disease, to solve medical mysteries and make scientific discoveries. The reasons for becoming a doctor are noble, but there are plenty of distractions once you hit the real world.
Running your own office means watching insurance reimbursement rates dwindle while exorbitant malpractice insurance premiums skyrocket, all while dealing with healthcare industry red tape and staffing. But as a Navy Physician, all those nuisances are handled for you-from cutting through the red tape to covering the expenses-so you can focus on what really matters: treating the Sailors and Marines who keep our country safe and the families who support them.
Navy Physicians also:
Earn excellent compensation in an established, thriving practice
Experience manageable patient ratios for high-quality, one-on-one care
Receive hands-on experience and Navy-funded advanced training
Enjoy a flexible schedule that leaves more time for family and personal pursuits
Officers in the Navy Medical Corps are afforded the opportunity to attend the medical school of their choice and graduate debt-free through our scholarship and loan repayment programs. From a sign-on bonus of up to $800,000, and up to 100% tuition coverage, to a generous housing allowance, the education opportunities and financial rewards stack high for those pursuing a career as a Navy Physician. When you choose to invest your skills in the Navy, we invest in your future.
Want to start your journey with the Navy?
Apply Now
Officer None
Navy Medical Corps: What to Expect
Medical Corps Officer - Physician
Internal & Family Medicine
Orthopedic Surgeon
Histopathology
Anesthesiology
General Surgeon
More Information
Responsibilities
As a Navy Physician and Officer in the Navy Medical Corps, you will lead the highly respected Navy healthcare team as you provide high-quality medical care for Sailors, Marines, service members, their families and, when called upon, the population at large. In this role, you may be called upon to:
Diagnose ailments and treat injuries
Work at the best military medical facilities on shore, at sea and in the field
Join top health care professionals on the highly valued Navy health care team
Collaborate with fellow military doctors and other health care officers, and partner with International Relief Teams and organizations, such as FEMA, USAID and Project Hope
Operate as a leader within your focus area and get exposure outside your specialty
Gain management experience that will serve you well throughout your career
Navy Medicine offers practice opportunities in more than 30 specialty and subspecialty areas:
Aerospace Medicine
Anesthesiology
Dermatology
Emergency Medicine
Family Medicine
Fleet Marine Corps Medicine
Geriatrics
Internal Medicine
Allergy/Immunology
Cardiology
Endocrinology
Gastroenterology
Hematology/Oncology
Infectious Disease
Nephrology
Pulmonary/Critical Care
Rheumatology
Neonatology
Neurology
Nuclear Medicine
Obstetrics/Gynecology
Occupational Medicine
Ophthalmology
Osteopathic Medicine
Otolaryngology
Pain Management
Pathology
Pediatrics
Physical Medicine
Plastic and Reconstructive Surgery
Preventive Medicine
Psychiatry
Radiology
Diagnostic Radiology
Interventional Radiology
Radiation Oncology
Sports Medicine
Surface Medicine
Surgery
Cardiothoracic Surgery
General Surgery
Neurosurgery
Orthopedic Surgery
Transfusion Medicine
Tropical Medicine
Undersea/Diving Medicine
Urology
Work Environment
Navy Physicians work in a variety of settings, including military medical facilities, ships, and field hospitals, both domestically and internationally. As a Navy Physician, you can work at one of the highly acclaimed National Naval Medical Centers in Bethesda, MD; Portsmouth, VA; and San Diego, CA. You might even provide medical support to deployed troops aboard one of two dedicated hospital ships-the USNS Comfort and USNS Mercy. Still more opportunities are available aboard a surface ship, working closely with a nearby aircraft squadron, or with the Fleet Marine Force. Reserve Physicians primarily drill one weekend a month at a location near their home.
Training & Advancement
Upon graduation from medical school, those pursuing a Physician position are required to attend Officer Development School (ODS) in Newport, RI. ODS is a five-week program that provides a comprehensive and intense introduction to the responsibilities of Navy Staff Corps Officers. Here they learn about the military structure of the U.S. Navy, its rich history of traditions and customs, leadership development and military etiquette.
Once that training is complete, you will learn the ins and outs of life as a Navy Physician at your first assignment.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields.
Education Opportunities
The Navy offers generous scholarships, financial assistance and continuing education programs, allowing you to finish your education with little or no debt.
In the Navy, you'll learn to lead others, further distinguishing your career, enhancing your credentials and expanding the boundaries of your expertise. Plus, if you're a student or resident, you can concentrate on your education or training, with no military/training obligation until after your program is completed.
For Students:
The Navy may pay for your medical education, and you don't need to attend a military medical school. Attend a school of your choice and you may emerge debt-free. With the Navy Health Professions Scholarship Program (HPSP), you may receive 100% tuition coverage during medical school, plus a monthly stipend, reimbursement of expenses and up to $20,000 sign-on bonus. With the Navy Health Services Collegiate Program (HSCP) , you may receive from $157,000 to $269,000 while attending medical school. This includes a monthly military salary, a housing allowance, and a comprehensive health care benefits package.
For Residents:
Residents may get supplemental income in medical residency through the Navy Financial Assistance Program (FAP), which may offer you $275,000 or more during your medical residency, including an annual $45,000 grant, a monthly stipend and reimbursement for out-of-pocket expenses.
For Practicing Physicians:
Practicing physicians can receive a sign-on bonus of up to $800,000 if they qualify.
All offers have many variables. To get details and find out which offer would benefit you most, request a medical recruiter contact you.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. You must also attend Officer Training. There may be exceptions to the degree requirements based on extensive service experience. Additional qualifications include:
Be a U.S. citizen currently practicing in the U.S.
Be a graduate of an eligible medical school accredited by the AMA or the AOA
Have completed one year of graduate-level medical education in a program approved by the AMA or AOA (interns currently in training may also apply)
Have an MD or DO degree
Have a current state medical license within one year of entering the Navy Medical Corps
Be willing to serve a minimum of two years of Active Duty
Be between the ages of 21 and 64 (qualified candidates over the age of 64 will be considered on a case-by-case basis)
Be in good physical condition and pass a full medical examination
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities in the Navy Reserve Medical Corps
Serve your country as a physician and part-time Navy medical officer.
Navy commissioned physicians attend to service members and their families. They have opportunities to participate in humanitarian relief efforts at home and around the world. They work at state-of-the-art military medical facilities and have access to advanced training and technology, including those not yet available to civilian providers. Navy healthcare offers the ability to focus on the finer points of medicine without the financial and business complications of private practice.
Physicians in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
Navy Physicians also:
Experience manageable patient ratios for high-quality, one-on-one care
Receive hands-on experience and Navy-funded advanced training
Enjoy a flexible schedule that leaves time for family and personal pursuits
As a Navy Physician and an Officer in the Navy Medical Corps, you will help lead the highly respected Navy healthcare team as you provide high-quality medical care for Sailors, Marines, other service members, their families, and, when called upon, humanity at large.
You will handle everything a typical physician does, such as diagnosing ailments, treating injuries, and saving lives. You also can move beyond routine:
Work at the best military medical facilities on shore, at sea, and in the field
Teach and mentor medical students, post graduate trainees, and more junior colleagues
Collaborate with fellow military doctors and other healthcare officers, and partner with International Relief Teams and organizations, such as FEMA, USAID, and Project Hope
Operate as a leader within your focus area and get exposure outside your specialty
Gain leadership and management experience that will serve you well throughout your medical and military career
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
US Navy Reserve Medicine
Serving part-time as a Reservist, your duties will be conducted during your scheduled drilling and training periods. During monthly drilling, Physicians in the Reserve typically drill at a location close to their homes. This gives the flexibility to expand your medical experiences in the Navy without compromising your civilian practice at home.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent.
Furthermore, serving as a Reservist physician allows for unique and exciting experiences beyond patient care. Career-long learning in areas within and beyond medicine is both the goal and expectation. You will have the opportunity to shape policy, teach, lead and mentor young men and women, and, if you choose to do so, potentially fly with aviators, sail on ships, dive with the submariners, and/or serve alongside Marines and special operators.
Pulmonary and Critical Care physicians serve essential roles as critical wartime specialists in the military healthcare system. Their efforts in our nation's conflicts have contributed to innovations and advancements in medical care because of their unique qualifications and training, military experiences and/or by their proximity to armed conflicts. These efforts have contributed to unprecedented survival rates in the recent Afghanistan and Persian Gulf conflicts. Pulmonologists and Intensivists also worked on the front lines of the Department of War's COVID-19 pandemic medical response.
For the required two week annual training, physicians may serve anywhere, whether at sea, in hospitals stateside, or in bases and camps in countries around the world.
Benefits include:
Repayment of qualified education loans to the lending institution, paid annually while serving
Annual bonuses for critical wartime specialists
Post 9/11 GI Bill (May transfer many of the benefits to immediate family members)
No-cost or low-cost medical and dental care for you and your eligible family members
Full Morale, Welfare, and Recreation Privileges (golf, gym, RV camping, movie theater, and discounted event tickets)
Stay at DoW lodging located on or near U.S. military installations for both duty and recreation
Military Commissary and Exchange Privileges
Space "A" Availability for Air Travel
VA Home Loans
Miscellaneous military discounts with your military-issued ID card
Enrollment in the Uniformed Services Blended Retirement System
Specialized training to become a leader in medicine
Flexible drilling opportunities
Any one of these three generous financial offers: Up to $50,000 per year in specialty pay
Up to $250,000 in medical school loan repayment assistance
An immediate one-time sign-on bonus of up to $10,000
Navy Reserve Sailors joining the Navy Medical Corps as residents can get a monthly stipend in excess of $2,200 while completing their residency. Offers based on service commitment. For complete offer details, request a medical recruiter contact you.
Job Requirements:
MD or DO degree from an accredited U.S. school of medicine or osteopathy; foreign graduates may apply with a permanent certificate from the Educational Council of Foreign Medical Graduates (ECFMG)
Current license to practice medicine in the United States, District of Columbia, or Puerto Rico
Eligibility for board certification
Completion of at least one year of an approved graduate medical education program
Between 21 and 42 years of age (waivers may be granted on a case-by-case basis up to age 68)
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
For current or former Officers of military branches other than the Navy (OSVET), as well as for Officer candidates without prior military experience: Officer Candidates are required to attend Officer Development School (ODS) in Newport, RI. ODS is a five-week program that provides a comprehensive and intense introduction to the responsibilities of Navy Staff Corps Officers. Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
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Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role in Rhode Island and surrounding areas. Candidates who are willing and able to work in this area are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
What sets you apart:
Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Rhode Island or surrounding area, enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $76,400 - $137,520.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Americans celebrate fireworks on the 4th of July. The other 364 days, Navy EOD-the Navy's elite bomb squad-is working to prevent the ones that aren't for show. Armed with cutting-edge robotics and explosive disposal expertise, they take on missions that demand skill, precision, and absolute nerve-from parachuting into hostile territory to neutralizing underwater mines.
This isn't a job for the ordinary. It's for those who can think fast, stay calm, and operate under extreme pressure-because when it comes to explosives, there's no second chance.
Enlisted Officer
WATCH VIDEOS ABOUT EXPLOSIVE ORDNANCE DISPOSAL
Explosive Ordnance Disposal Technician
NAVY EOD: CAREER DETAILS & REQUIREMENTS
Responsibilities
As an EOD Tech, you'll receive extensive training to perform missions neutralizing explosive weapons in almost every environment. Your duties may require you to:
Detonate and demolish hazardous munitions, pyrotechnics and outdated explosives
Neutralize various ordnance, including sea mines, torpedoes or depth charges
Work with cutting-edge technology to remotely disable unsafe ordnance
Perform parachute or helicopter insertion operations
Support law enforcement agencies
Clear waterways of mines in support of our ships and submarines
Lend your skills and support to other military units or offices, such as the U.S. Secret Service or the U.S. Department of State
Work Environment
Your missions will take you to every corner of the world. One assignment may have you parachuting from 17,000 feet into enemy territory, while the next may deliver you stealthily to a foreign nation via an 11-foot RHIB boat. It all depends on which unit you're supporting and the type of mission to be completed. Though there will be administrative work, the majority of your time will be spent in the field.
Training & Advancement
Upon completion of the initial 10-week training at Recruit Training Command Great Lakes (known as boot camp), you'll begin a specialized training program to prepare you for your career as an EOD Tech.
EOD Preparatory Course
(four weeks) -
The Navy EOD training pipeline starts with preparatory training in Great Lakes, IL. Candidates work on swim stroke development, long-range swims and physical conditioning. Candidates receive daily human performance coaching on mental resiliency, strength training form, running, swimming, calisthenics as well as proper rest, recovery and nutrition. Classroom instruction includes introductions to small boat operations, professional military education and risk management.
EOD Assessment and Selection Course
(four weeks)
- After prep, candidates will be challenged in a grueling training environment in which they are constantly assessed on their comfort in the water, physical fitness, academic ability, professionalism and peer rankings. Classroom instruction includes topics such as risk management, dive physics, diving medicine, small boat navigation and Navy maintenance. Daily physical training and assessments are centered around five advanced aquatic adaptability skills, ruck runs, distance swims and the human performance test. At the end of the course, candidates will participate in a formal selection board. Here, instructors will select the best qualified and most likely to successfully complete advanced training to graduate and proceed to diver training.
Diver Training
(seven weeks)
-
Next comes dive school at the Naval Diving and Salvage Training Center (NDSTC) in Panama City, FL. Training covers basic concepts of scuba diving as well as dive physics, physiology and basic dive medicine. Candidates also learn about equipment such as the MK16 underwater rebreather and MK25 underwater rebreather.
EOD School
(44 weeks) -
After successfully completing dive school, candidates transfer to Naval Explosive Ordnance Disposal School at Eglin Air Force Base in Fort Walton Beach, FL. This training comes in several sections, each section building upon the skills learned from previous areas of training. Candidates will train in demolition operations, rendering safe bombs, missiles, landmines, defusing Improvise Explosive Devices (IEDs), protecting and detecting against Chemical, Biological, Radiological, Nuclear (CBRN) weapons and mastering skills needed to defeat underwater ordnance such as sea mines and torpedoes.
Basic Parachute Training
(three weeks) -
After completing basic EOD school, graduates attend basic airborne training ("jump school") at Fort Benning, GA, where they qualify as a basic parachutist.
EOD Tactical Training
(four weeks) -
The final phase of training is in San Diego, CA. It teaches helicopter insertion (fast-rope, rappel, cast and special patrol insertion, and extraction rigging), small arms/weapons training, small unit tactics (weapons, self-defense, land navigation and patrolling) and tactical communications (satellite and high frequency).
Upon successful completion of the EOD training pipeline, graduates are assigned to EOD mobile units where they gain advanced on-the-job training and experience as members of EOD platoons.
Advanced Training
-
EOD technicians may pursue advanced training options to hone and specialize their skills. Some of these options include:
Parachute water insertion training
Military freefall
Advanced Improvised Explosive Device Disposal (AIEDD)
WMD training
Jumpmaster training
Small unit tactics
Small arms instructor
Language school (Defense Language Institute)
EOD communications (tactical radio communications)
Promotion opportunities are regularly available but competitive and based on performance.
For those with further leadership aspirations and a college degree, EOD Officer roles are available, providing the opportunity to lead and train others.
Post-Service Opportunities
It's also important to note that the specialized training received, and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields.
Education Opportunities
Members of the Naval Special Operations community have any number of unique opportunities to advance their education. Navy training provides skills and knowledge in everything from the fundamentals of explosive ordnance disposal to chemical and biological warfare, military tactics, deep-sea diving, as well as other tactical military procedures.
Beyond offering access to professional credentials and certifications, Navy training in the NSW/NSO field can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
No college degree is required to apply for a position as an EOD Technician. However, training is tough and ongoing, and a high degree of difficulty should be expected. You can apply for the Navy Warrior Challenge contract for EOD Technicians at any time during your first enlistment.
Entry Requirements
Eyesight 20/200 bilateral correctable to 20/25 with no color blindness
Minimum Armed Services Vocational Aptitude Battery (ASVAB) score AR+VE=109, MC=51 or GS+MC+EI=169
30 years of age or younger
Pass a physical and separate medical examination required for divers (approved by Diving Medical Officer)
U.S. citizen and eligible for security clearance
The Minimum and Elevated Navy Physical Screening Test (PST & EPST) requirements for EOD are:
Exercise
Time
Min.
Elevated
Swim 500 yards (combat sidestroke)* Unlimited 12:30 10:30 Push-up 2:00 50 70 Sit-up 2:00 50 70 Pull-up 2:00 06 10 Run 1.5 miles* Unlimited 12:30 10:00
*Combined swim and run time must be ≤ 23:00
Candidates who achieve the Elevated Physical Screening Test (EPST) scores shown above may qualify for the Enlisted Bonus for Shipping (EB-SHP) program. These elevated standards must be met during your 14-day shipping PST to be eligible for the bonus. Learn more about Navy enlistment bonuses.
Additional requirements specific to Active Duty EOD Technician candidates include:
36 months of obligated service upon completion of training
No non-judicial punishments or court martial convictions during the 12 months prior to application
Meet medical standards as specified in the NAVMED P-117
Meet minimum performance standards
Pass a hyperbaric pressure tolerance test
Be on board present command for two years
Be screened by an EOD Officer or E-6 or above Master EOD Technician
Be recommended by your current commanding Officer
You should be in excellent physical condition and possess good swimming skills. The ability to perform detailed tasks in stressful conditions is also essential.
NOTE: You should consult your physician or other health-care professional before starting any exercise regime or other fitness program to determine if it is right for your needs. This is particularly true if you (or your family) have a history of illnesses or ailments that can be exacerbated by a change in physical activity. Do not start a fitness program if your physician or health-care provider advises against it.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are no part-time jobs as a Navy Reserve Sailor in this role. Go back to Careers to find other jobs that have a Reserve component. You can also find out more about what life is like as a Reserve Sailor in the Navy.
NAVY EOD - Full HTML Enlisted
CAN YOU OUTPERFORM TOP EOD CANDIDATES?
Check the EOD PST leaderboard and find a testing event near you.
Learn More
Compare Navy Careers
See how a career as an Explosive Ordnance Disposal Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Want to start your journey with the Navy?
Apply Now
Officer None
Navy Nurse Corps: What to Expect
Nurse Corps Officer
Anesthesiology
More Information About Navy Nursing
Responsibilities
As an Officer in the Nurse Corps, you'll provide high-quality nursing care wherever there's a need, from Navy medical facilities and ships to humanitarian aid missions overseas. You'll work closely with other health providers to carry out job responsibilities such as:
Providing general nursing care for Sailors, Marines, other service members and their families at the best military nursing facilities on shore, at sea and in the field
Collaborating with Physicians, Surgeons, Cardiologists and other specialists to create and administer treatment plans
Directing and instructing Hospital Corpsmen on how to provide quality patient care
Applying leading-edge medical advances at world-class hospitals
Utilizing some of the most advanced technology on the planet, such as Radio Frequency Identification (RFID), which can lead to less paperwork and more meaningful patient care
Assisting with global relief efforts such as distributing vaccines or providing emergency care to victims of natural disasters
Work Environment
Nurse Corps Officers may serve at any one of more than 250 Navy and medical facilities around the globe, from Hawaii to Japan, Germany to Guam, and Washington, D.C., to Washington state. As a Navy Nurse, you may work at one of the highly acclaimed National Naval Medical Centers in Bethesda, MD, Portsmouth, VA, or San Diego, CA. You might even provide medical support aboard one of two dedicated hospital ships-the USNS Comfort and USNS Mercy. Additional opportunities are available on surface ships, with aircraft squadrons, or even with the Fleet Marine Force.
Training & Advancement
Upon commissioning, Nurses who are new to the Navy are required to attend Officer Development School (ODS) in Newport, RI. ODS is a five-week program designed to introduce you to Navy culture. Nurses commissioned through a school ROTC program may not need to attend ODS.
Officer training is complete, you will learn the ins and outs of life as a Navy Nurse before receiving your first posting. Promotion opportunities are regularly available but competitive and based on performance.
The Navy provides Nurse Corps Officers the opportunity to specialize based on manning needs. Specialization fields include:
Nurse Anesthetists
- Administer general and regional anesthesia, monitor patients receiving anesthesia, and assist in instructing medical trainees and other Officers
Primary Care Nurse Practitioners
- Provide comprehensive health care and health maintenance for service members and their families
Medical-Surgical Nurses
- Assess, plan and implement direct nursing care of patients on an assigned unit, and assume charge nurse responsibilities
Perioperative Nurses
- Plan, implement and evaluate nursing care of surgery patients
Critical Care Nurses
- Provide highly skilled, specialized nursing care to critical patients, including en route care, and train personnel in critical care nursing procedures
Mental Health Nurses and Nurse Practitioners -
Provide direct patient care in mental health services, and lead and train other military and civilian personnel
Military-specific Specializations
- Education and training, manpower systems analysis, and nursing research
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in the medical field.
Education Opportunities
Wherever you are in your nursing career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Available offers consist of scholarships, sign-on bonuses and loan repayment assistance. Help can be available if you're in graduate school or already in practice as well.
For High School Students:
Through a Naval Reserve Officers Training Corps (NROTC) Nurse Option scholarship, the Navy can cover the full cost - up to $180,000 - of your nursing education at some of the best colleges and universities in the country.
For Nursing Students:
If you're a nursing student opting to serve full-time in the Navy, you may get up to $34,000 to help pay your way through nursing school through the Nurse Candidate Program (NCP).
For Graduate Students:
If you're a graduate student enrolled in a postgraduate nursing program in certain nursing specialties and opting to serve part-time in the Navy Reserve, you may qualify for up to $50,000 in nursing school loan repayment assistance.
For Practicing Nurses:
If you're a practicing nurse opting to serve part-time in the Navy Reserve, you may qualify for an immediate, one-time sign-on bonus of up to $30,000. Depending on your specialty, you may have the option of choosing between a sign-on bonus, nursing school loan repayment assistance or specialty pay.
To learn what you qualify to receive, request a medical recruiter contact you.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. You must also attend Officer Training. There may be exceptions to the degree requirements based on extensive service experience. Additional qualifications include:
U.S. Citizen between the ages of 18 and 41
Currently licensed and practicing nursing in the U.S. (new graduates must obtain a license within one year of beginning Active Duty service)
In good standing (as a student or graduate) with a CCNE-accredited U.S. education program granting a Bachelor of Science degree
Willing to serve a minimum of three years Active Duty
In good physical condition and able to pass a full medical examination
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
When serving part-time as a Navy Reserve Nurse, your duties are carried out during your scheduled drilling and training periods. During monthly drilling, Nurse Corps Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Nurses in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET):
Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
For current or former Officers of military branches other than the Navy (OSVET), as well as for Officer candidates without prior military experience:
Officer Candidates are required to attend Officer Development School (ODS) in Newport, RI. ODS is a five-week program that provides a comprehensive and intense introduction to the responsibilities of Navy Staff Corps Officers. Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
With flexible training options, Nurses in the Navy Reserve can comfortably balance civilian and military schedules. Additionally, professional nurses who choose to serve as Reserve Sailors in the Navy Nurse Corps may qualify for special offers. Depending on your specialty, you may qualify for an accession bonus or specialty pay.
Compare Navy Careers
See how a career as a Navy Nurse compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role in Rhode Island and surrounding areas. Candidates who are willing and able to work in this area are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
What sets you apart:
Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Rhode Island or surrounding area, enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $76,400 - $137,520.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role in Rhode Island and surrounding areas. Candidates who are willing and able to work in this area are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
What sets you apart:
Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Rhode Island or surrounding area, enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $76,400 - $137,520.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.