Information Technology For Development Jobs in Scotch Plains

Snowflake Platform Architect

who can go on-site in Boston, MA, or Woodbridge, NJ.

We are hiring a Snowflake Platform Architect with a strong mix of platform administration and data engineering expertise. The role involves designing and managing the Snowflake environment, including warehouses, security (RBAC), and performance optimization. The candidate should have hands-on experience in building scalable data pipelines and transformations using dbt.

Strong SQL skills and experience working with cloud platforms (AWS/Azure/GCP) are required. The role also involves implementing best practices for data modeling, cost optimization, and data quality. Experience working with BI/reporting tools and cross-functional teams is preferred.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

A Media Sr Project Manager (SPM) is responsible for the scope, schedule, cost, quality, and client satisfaction of a project throughout its entire lifecycle, from Initiation through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all Broadcast projects, budgets, and scopes. The SPM will act as the person responsible for their assigned projects and have direct control over all project activities. Daily activities include project communications, scheduling, task lists for team participants, managing deliverables from the consulting team, and overseeing the completion of projects. The PM is responsible for completing consulting projects on time, on budget and achieving high levels of customer satisfaction from our customers. Most of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be helping to constantly improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. They manage the client relationship, including expectations, communications, and satisfaction.

What You'll Do:

• 
  
  
• Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up.
  
  
• Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.
  
  
• Provides support and assistance to team members as needed in order help them be successful and get the job done.
  
  
• Ensures appropriate and frequent communication between stakeholders.
  
  
• Resolves destructive conflict.
  
  
• Designs, plans, and coordinates work teams regarding Media and Entertainment's consulting projects
  
  
• Assumes ownership of individual projects and assignments
  
  
• Establishes and maintains communication with Account Executives, Directors, internal and external consultants and subject matter experts, clients, etc.
  
  
• Develops and communicates project updates as required.
  
  
• Provides constant monitoring of labor budgets.
  
  
• Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules.
  
  
• Coordinates all deliverable documentation between all internal and external stakeholders. Facilitate and directs document reviews to assure proper documentation is delivered to the client. Provides punch-list of remaining tasks after substantial completion.
  
  
• Contracts with contractors when necessary.
  
  
• Monitors status of projects including cost, timing, and staffing to ensure timely and accurate completion of projects.
  
  
• Ensure quality and continuous improvement.
  
  
• Coordinates transition of projects to later phase project teams.
  
  

Complexity:

Every project is different, and project stakeholders are different. The SPM needs to negotiate a very complex set of variables between discovery, analysis, conceptual design, and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence, and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality, and client satisfaction are a very complex set of variables.

Decision Making Authority:

• 
  
  
• Takes full ownership of project
  
  
  • 
    
    
  • Acts as the single point of responsibility and accountability for the project.
    
    
  • Ensures schedule performance, quality of solution delivered to client, and client satisfaction.
    
    
  • Manages and reports on the project's financials, including ensuring budget performance and profitability. Ensure timely and correct billings to client.
    
    
  • Demonstrates proactivity, responsiveness, and follow through.
    
    
  
  
  
• Communicates decision options to stakeholders and manages those decisions.
  
  
• Manages a complex array of decisions at every point of the project but is rarely the sole decision maker.
  
  

Physical Demands:

The physical demands described here are representative of those that may be met by an employee. The employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel:

Some travel by car and occasional airplane trips should be expected as much of our consulting work is conducted remotely with occasional in-person meetings. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. 10% remote travel is not unusual.

Safety:

When meeting a client in person, Diversified requires PMs to ensure the team is conducting themselves in a safe manner and adheres to our site visit requirements. This may include:

• 
  
  
• Maintain and wear appropriate PPE as the job and tasks require it.
  
  
• Ensure hazards are addressed and rectified in a timely manner.
  
  
• Participate in incident investigations and reporting.
  
  
• Conduct safety walk-throughs on project sites.
  
  
• Prepare safety paperwork as needed including but not limited to JSA, and Site safety Plans.
  
  

What do we require from you?

Education/Certifications:

• 
  
  
• A PMP certification from the Project Management Institute is desired.
  
  
• Other relevant certifications may be required or preferred based on the technology focus of the position. This includes Certified Scrum Master (CSM), demonstrated knowledge of Agile project management, software project management, program management, organizational change, management, and possibly cloud technologies.
  
  

Required/Desired Knowledge, Experience and Skills:

• 
  
  
• 5+ years of experience as a project manager in media technology projects, especially in consulting.
  
  
• Knowledgeable of broadcast operations and technologies.
  
  
• Comfortable with hardware and software-based solutions.
  
  
• Strong verbal and written communication skills.
  
  
• Supervisory and people skills.
  
  
• Ability to manage design/build projects for the Media business unit when not managing consulting projects.
  
  
• The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people related problems.
  
  

A project manager typically has these base skills.

• 
  
  
• Has a high level of both written and verbal communication skills.
  
  
• Focused on clients and able to understand how they can use solutions to meet their business needs.
  
  
• Approachable; works well on teams. Is a natural leader.
  
  
• Delegates effectively.
  
  
• Good at setting and managing people's expectations.
  
  
• Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance.
  
  
• Excellent at planning.
  
  
• Forecasts and manages risks.
  
  
• Problem solver who can remain effective in tense situations.
  
  
• 5+ years of experience in managing complex broadcast infrastructures / projects ($10-30M) + matrix managing > 6 professionals + Fiscal Management of >$1M in assigned annual budgets.
  
  
• Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.
  
  
• Understanding of TCP/IP routing, ACL's, QoS, VLAN's and Wireless Access Points.
  
  
• Certified Scrum Master = a definite plus.
  
  
• Proven track record of successfully completing engineering projects.
  
  
• A clear understanding of project phases Program, Conceptualization, Schematic Design, Design Development, Construction and Commissioning.
  
  
• A thorough, demonstrable understanding of the consulting process including discovery, business analysis, gap analysis, workflow documentation, conceptual system diagrams, and development of roadmaps, presentations, and written narratives for project findings. Aware of systems integration as well as architectural and construction drawings and specifications.
  
  
• Detailed oriented, independent, self-starter
  
  
• Exceptional time management skills with a track record for meeting deadlines
  
  
• Excellent communication skills
  
  
• Ability to analyze complex issues and communicate concise succinct messages
  
  
• High level of problems solving and technical troubleshooting skill
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

The Design Engineer (DE) is a contributing member of the core project team for Faith & Performance projects. The DE supports projects through the lifecycle from sales concept and design development to construction drawings and implementation support. Working under the guidance of a Senior Design Engineer or Project Engineering leadership, the DE assists in translating client needs and system requirements into coordinated technical designs and documentation.

The DE collaborates with internal subject matter experts (SMEs) as needed and is responsible for producing accurate drawings, layouts, and supporting documentation in accordance with project standards. The DE contributes to equipment selection and bill of materials development, subject to review and approval by senior engineering staff.

What You'll Do:

• 
  
  
• Contributor for complex engagements and works directly with Account Executives, clients, project teams and other DE's to develop specifications, designs, budgets, timelines and manage expectations.
  
  
• Conceptualize system designs and determine system requirements. Provide technical expertise and coordination information to support the architecture, installation and planning of live performance solutions (concert audio, cinematic multi-cam, theatrical stage lighting, house lighting, production IT, intercom, etc).
  
  
• Develop Faith and Performance project estimates, Bill of Materials (BOM), Bid Response submissions, and project agreements in partnership with the Sales Engineer and Proposal Manager
  
  
• Create Sketchup Models that assist in communicating concepts to the client in the early steps of the sales engagement, as well as being used as the basis for other design deliverables through manufacturers such as loudspeaker systems, camera plots, and house lighting designs
  
  
• DE may have client interaction and contribute to the P and L performance.
  
  
• Project lifecycle is important and learning the standards our clients are comfortable with is just as important as selling new technology and solutions where they fit. The position bears the responsibility to assist in developing long lasting client partnerships alongside the Sales Engineers & work with team members to maintain the account on all levels.
  
  
• Maintains expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars and educational forums. May author articles and/or analyze trends.
  
  
• Attend appropriate manufacturer trainings, attend or lead lunch and learns and continue online education
  
  

What You'll Bring:

Education & Certifications:

• 
  
  
• High School Diploma or GED
  
  
• Bachelor's Degree preferred
  
  

Required Skills/Qualifications:

• 
  
  
• 4+ years of professional live audio or video production experience as end user in relevant field
  
  
• Candidates should possess a good understanding of production system technologies with demonstrated specialization in at least one of the major disciplines - concert audio, broadcast video, and/or stage lighting
  
  
• Ability to understand, synthesize and create AV system designs
  
  
• Understanding of TCP/IP routing, QoS, VLAN's and Wireless Access Points
  
  
• Proficient in MS Office 365 and Apple Pages
  
  
• Proficient in MS Excel and similar quoting tools (D-Tools, Jetbuilt, etc) for quote creation.
  
  
• A thorough, demonstrable understanding of the construction process, installation and integration as well as architectural and construction drawings and specifications
  
  

Preferred Skills/Qualifications:

• 
  
  
• Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.
  
  
• Detailed oriented, independent, self-starter
  
  
• Exceptional time management skills with a track record for meeting deadlines
  
  
• Excellent communication skills
  
  
• Ability to analyze complex issues and communicate concise succinct messages
  
  
• High level of problem solving and technical troubleshooting skills
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

The Design Engineer (DE) is a contributing member of the core project team for Faith & Performance projects. The DE supports projects through the lifecycle from sales concept and design development to construction drawings and implementation support. Working under the guidance of a Senior Design Engineer or Project Engineering leadership, the DE assists in translating client needs and system requirements into coordinated technical designs and documentation.

The DE collaborates with internal subject matter experts (SMEs) as needed and is responsible for producing accurate drawings, layouts, and supporting documentation in accordance with project standards. The DE contributes to equipment selection and bill of materials development, subject to review and approval by senior engineering staff.

What You'll Do:

• 
  
  
• Contributor for complex engagements and works directly with Account Executives, clients, project teams and other DE's to develop specifications, designs, budgets, timelines and manage expectations.
  
  
• Conceptualize system designs and determine system requirements. Provide technical expertise and coordination information to support the architecture, installation and planning of live performance solutions (concert audio, cinematic multi-cam, theatrical stage lighting, house lighting, production IT, intercom, etc).
  
  
• Develop Faith and Performance project estimates, Bill of Materials (BOM), Bid Response submissions, and project agreements in partnership with the Sales Engineer and Proposal Manager
  
  
• Create Sketchup Models that assist in communicating concepts to the client in the early steps of the sales engagement, as well as being used as the basis for other design deliverables through manufacturers such as loudspeaker systems, camera plots, and house lighting designs
  
  
• DE may have client interaction and contribute to the P and L performance.
  
  
• Project lifecycle is important and learning the standards our clients are comfortable with is just as important as selling new technology and solutions where they fit. The position bears the responsibility to assist in developing long lasting client partnerships alongside the Sales Engineers & work with team members to maintain the account on all levels.
  
  
• Maintains expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars and educational forums. May author articles and/or analyze trends.
  
  
• Attend appropriate manufacturer trainings, attend or lead lunch and learns and continue online education
  
  

What You'll Bring:

Education & Certifications:

• 
  
  
• High School Diploma or GED
  
  
• Bachelor's Degree preferred
  
  

Required Skills/Qualifications:

• 
  
  
• 4+ years of professional live audio or video production experience as end user in relevant field
  
  
• Candidates should possess a good understanding of production system technologies with demonstrated specialization in at least one of the major disciplines - concert audio, broadcast video, and/or stage lighting
  
  
• Ability to understand, synthesize and create AV system designs
  
  
• Understanding of TCP/IP routing, QoS, VLAN's and Wireless Access Points
  
  
• Proficient in MS Office 365 and Apple Pages
  
  
• Proficient in MS Excel and similar quoting tools (D-Tools, Jetbuilt, etc) for quote creation.
  
  
• A thorough, demonstrable understanding of the construction process, installation and integration as well as architectural and construction drawings and specifications
  
  

Preferred Skills/Qualifications:

• 
  
  
• Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.
  
  
• Detailed oriented, independent, self-starter
  
  
• Exceptional time management skills with a track record for meeting deadlines
  
  
• Excellent communication skills
  
  
• Ability to analyze complex issues and communicate concise succinct messages
  
  
• High level of problem solving and technical troubleshooting skills
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

Under general guidance, the Account Executive is responsible for the business development and sales growth for their assigned market. The Account Executive is responsible for providing Diversified's clients and prospects the highest possible level of quality in service to their account, ensuring client expectations are met or exceeded by fulfilling client expectations.

***** Location: ideal candidate will be residing in the Houston area

What You'll Do:

• 
  
  
• Meet or exceed top line revenue and profitability targets for sales territory/portfolio.
  
  
• Creates account specific strategies with new and existing accounts that maximizes the business potential, aligning with the Business Unit goals.
  
  

• 
  
  
• Secure new sales opportunities in target markets/portfolios. Establishes strategic deals and leads with a solutions-based sales methodology.
  
  

• 
  
  
• Ensures sales standards are met by building strong industry relationships within targeted customers. Utilizes a deep understanding of customer technology applications.
  
  

• 
  
  
• Develops annual go-to-market sales plans with Business Unit for the strategic accounts assigned. Reports and forecasts achievements to goals on a monthly and quarterly basis.
  
  
• Drives opportunities that include cross selling of other Business Units products and services. Remains up to date on technology changes within the industry to identify areas of opportunity.
  
  

• 
  
  
• Maintain a strong working knowledge of solution offerings and technology changes within the industry.
  
  
• Works closely with internal partners and stakeholders acting as the team leader for Diversified's delivery of proposals for client RFP opportunities. Functions as the lead customer relationship manager for accounts.
  
  
• Ability to understand and identify buyer motivations and requirements across various Business Units and levels of the organization.
  
  
• Strong understanding and ability to research customer strategy through data related to SEC filings, annual reports, short-term and long-term growth initiatives.
  
  
• Travels to clients to propose and review sales opportunities and to project sites as required to ensure quality and cohesive client relations.
  
  

Non-Essential Functions:

• 
  
  
• All other duties as assigned.
  
  

What You'll Bring:

Required Skills/Qualifications:

• 
  
  
• 3+ years of outside sales.
  
  
• 2+ years of AV industry experience, preferred
  
  
• Solution selling experience preferred.
  
  

Skills:

• 
  
  
• Experience working with CRM platforms. Sales Logic knowledge is a plus. Good working knowledge of MS Office.
  
  

Competencies:

Excellent verbal and written communication skills. Highly accountable and performance driven with a high level of integrity. Strong problem-solving ability and analytical acumen. Highly adaptable and high sense of urgency. Organization, time management and an entrepreneurial mindset. Digital Awareness, a drive for results and action oriented, relationship building and interpersonal savvy, and negotiation.

Work Environment:

This position will travel 20% of time. Must be able to remain in a stationary position for 50% or the time. Occasionally will ascend/descend a ladder to service or install equipment. Must be able to lift 20 lbs. on a frequent basis.

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Market®, Gourmet Garage®, Di Bruno Bros.®, and Morton Williams® banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

About You

As a member of the Southern Perishables Logistics Team, the Temp Logistics Administrative Clerk will be responsible for performing various essential administrative functions in support of warehousing operations. These include, but are not limited to, data entry for receiving, store invoicing and delivery administration receipts. Additionally, the Temp Logistics Administrative Clerk will provide the necessary service to warehouse operations when needed and fulfill any request for retail, perishable and grocery warehouse operations. This position supports a 7 day operation and works directly with the Supervisory team to provide seamless product workflow to 400+ stores under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Market®, Gourmet Garage®, Di Bruno Bros.®, and Morton Williams® banners. The associate would be working 2:30pm-10:30pm any 5 of the 7 days in the week.

Core Functions

• Assist management to ensure high sanitation/safety standards and smooth warehouse workflow
• Data entry for receiving, store invoicing and delivery administration receipts
• Monitors warehouse and machine scratches to prioritize needed selection items
• Maintains accurate productivity reports
• Responsible for RF units, keeping batteries charged, and maintains an updated log on all equipment
• Interact with supervision and the affiliated workforce in areas of selection, receiving and housekeeping
• Insures proper adherence to policy and accuracy
• Additional duties as required for business needs

Knowledge and Skill Requirements

• High School graduate or equivalent required, some college a plus
• Knowledge of WMS, Rapid and item maintenance functions is essential
• Strong analytical, organizational, and administrative skills is essential
• Well-developed verbal, written, and interpersonal skills. Ability to communicate professionally, persuasively and effectively, both in person and through email communication
• Flexibility with work schedule: ability to work any 5 out of 7 day schedule, frequent overtime, alternate shifts, holidays and weekends – work week and days off will be based on business needs and may not contain traditional Saturday/Sunday off days
• The scheduled time is 2:30pm-10:30pm.
• Excellent computer skills (Microsoft Office Suite proficiency required to include creating spreadsheets in Excel
• Able to work independently as well as with a team
• Ability to multi-task and work under pressure meeting deadlines as required
• Bi-lingual English/Spanish preferred

Working Conditions & Physical Demands

• Ability to stand, walk, and look up and down for long periods of time
• Ability to work in refrigerated warehouse environment for long periods of time
• Ability to sit and look at computer screens for long periods of times, when required
• Ability to operate mobile equipment (single pallet jack)
• Must wear protective steel toe footwear at all times
• Occasional bending, lifting and/or moving a case up to 25 pounds

Core Competencies

• Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication.
• Build Relationships: Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships.
• Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work.
• Embrace Change: Looks for new ways of working by supporting advancements in processes and technology.
• Develop You: Identifies and capitalizes on opportunities for personal and professional career growth.
• Drive for Results: Supports divisional and strategic objectives through achievement of work goals.

Compensation and Benefits

The salary range for this position is $17.50 per hour. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations.

Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements.

The Vendor Procurement & Carrier Strategy Manager is responsible for leading the sourcing, procurement, onboarding, performance management, and compliance oversight of third-party vendors and transportation carriers supporting Safeway Logistics and ECW operations. This role ensures the organization maintains a reliable, compliant, and cost-effective carrier and vendor network while mitigating operational, financial, legal, and regulatory risks.

The position plays a strategic role in capacity planning, carrier procurement strategy, cost management, and vendor compliance while partnering closely with Operations, Sales, Customer Solutions, Safety, Legal, and Finance teams to support scalable logistics solutions and customer growth.

Key Responsibilities

Vendor Procurement & Management

• Lead the sourcing, evaluation, and selection of transportation, warehousing, and logistics-related vendors and carriers.
• Negotiate vendor and carrier contracts including pricing structures, service level agreements (SLAs), fuel programs, accessorial schedules, and renewal terms.
• Maintain a centralized vendor and carrier database including contracts, certifications, insurance documentation, compliance records, and performance data.
• Monitor vendor and carrier performance against KPIs and SLAs, addressing deficiencies and implementing corrective actions.
• Establish vendor and carrier scorecards to evaluate cost efficiency, service reliability, safety performance, on-time delivery, and claims ratios.
• Conduct quarterly business reviews (QBRs) with key strategic vendors and carriers to drive performance improvements and operational alignment.

Carrier Procurement & Network Strategy

• Develop and execute a carrier procurement strategy to ensure sufficient transportation capacity for all customer freight, including peak season and surge volume requirements.
• Build and maintain a diverse, reliable carrier network across transportation modes including FTL, LTL, and final mile.
• Identify, evaluate, and onboard new carriers and brokers to support expanding customer needs while ensuring compliance and service expectations.
• Conduct market analysis on lane rates, capacity trends, and carrier performance to optimize transportation cost and service levels.
• Lead annual and quarterly RFP/RFQ bid events for major transportation lanes and customer programs.
• Develop lane pricing strategies to support competitive customer quotes while protecting company margins.
• Maintain a centralized rate repository for all contracted carriers to ensure accurate and accessible pricing for internal teams.

Compliance & Risk Management

• Ensure all vendors and carriers comply with applicable federal, state, and local regulations including DOT, FMCSA, OSHA, and insurance requirements.
• Oversee vendor and carrier onboarding processes including background checks, insurance verification, licensing, and safety documentation.
• Implement a carrier risk management model to identify high-risk vendors or carriers and enforce remediation plans or removal when necessary.
• Partner with Safety and Legal teams to manage claims, incident investigations, and carrier corrective action plans.
• Support regulatory audits, inspections, and compliance reviews related to third-party vendors and carriers.

Capacity Planning & Cross-Functional Collaboration

• Partner with Operations and Customer Service teams to forecast freight demand and align carrier capacity accordingly.
• Work closely with Customer Solutions and Operations to match carriers with customer requirements including special handling, temperature-controlled shipments, high-value freight, and time-sensitive deliveries.
• Support Sales teams with carrier network insights during customer onboarding, pricing development, and logistics solution design.
• Lead weekly cross-functional reviews to evaluate capacity planning, carrier performance, and cost-to-serve analysis.
• Develop and track KPIs for carrier and vendor performance including:
• On-time pickup and delivery
• Tender acceptance rates
• Claims frequency
• Safety performance
• Cost efficiency

Reporting & Technology Enablement

• Provide leadership with regular reporting on vendor compliance, carrier performance, cost trends, and risk exposure.
• Implement and leverage logistics technology tools including TMS platforms, carrier portals, and analytics dashboards to improve procurement visibility and decision-making.
• Maintain accurate reporting for leadership to support strategic planning and operational improvements.

Required Qualifications

• 5+ years of experience in vendor procurement, carrier procurement, supply chain management, or logistics operations
• Strong knowledge of transportation compliance and regulatory requirements
• Proven experience managing carrier/vendor contracts, procurement processes, and risk mitigation strategies
• Experience negotiating transportation pricing, carrier agreements, and service contracts
• Strong analytical, negotiation, and problem-solving skills
• Experience working cross-functionally with operations, sales, and compliance teams

Preferred Qualifications

• Experience in 3PL, transportation management, or warehousing environments
• Familiarity with DOT, FMCSA, safety compliance, and carrier qualification programs
• Experience leading transportation procurement events (RFP/RFQ)
• Strong collaboration and cross-functional leadership capabilities
• Experience using TMS systems, logistics analytics tools, or procurement platforms

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Market®, Gourmet Garage® and Di Bruno Bros. banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.

About You

Your contribution

As a member of the Retail Operations team, this associate will be responsible for consulting with our ShopRite and Alternate Banner Members, store management and retail staff with regard to the operations and merchandising of our Produce Departments. The Produce Merchandiser will consult with our Members, retail staff and subsidiaries on all innovative/state of the art merchandising strategies and technological advances to ensure long-term growth and profitability. A successful merchandiser analyzes market trends, understands the importance of seasonality and creativity in the craft. This associate will counsel our stores regarding departmental sales, gross profit, labor, shrink, product quality, training and customer service. This is accomplished through the establishment of Member/Store specific business plans which enhance market share, build sales, and ensure profitability in their respective trade areas. This merchandiser will conduct store visits to ensure merchandising standards and standard operating procedures (SOPs) are in place in order to deliver consistent execution and financial results by leading and coaching for improvement. This individual shares best practices throughout the cooperative. In addition, this merchandiser will also be charged with the implementation and successful execution of all resets, remodels, new store setups, divisional programs, initiatives, and openings.

What you will do

• Provide knowledge and product information on various produce commodities to Wakefern procurement staff, Members, and Store personnel to enhance merchandising mix and sales opportunities.
• Convey leading edge knowledge of new, innovative concepts to ShopRite Members, Alternate Banner Members, Supervisors, and Store staff.
• Counsel Membership on all regulatory laws and compliance issues.
• Develop store Member Business Plans with sales goals, objectives, and measurables.
• Conduct quarterly Produce Manager/Supervisor meetings to introduce new products, concepts, and innovations plus solicit feedback on how Wakefern can provide better support and service.
• Monitor ad activity and retail pricing in ShopRite market areas.
• Assist in all remodels and new store openings.
• Develop value-added product lines to support the customer trends.
• Conduct and monitor yields of products to ensure proper sales value and gross profit at store level.
• Liaison with procurement staff to solicit vendors and products that are more advantageous to promote.
• Development of promotional P.O.S. materials pamphlets, and brochures
• Provide technical support to the Members to enhance sales, profits, and customer image. (Shrink Clinic, Training, etc.)
• Coach and counsel merchandising staff to focus on supporting corporate and department goals and objectives through written business plans and measurables.
• Work with Human Resources to develop retail training seminars and enhance our overall operation, customer image, and performance.
• In conjunction with Tech, develop user-friendly sales and gross profit reports and merchandising information (ie: QA scores, customer service measurements, demographics, etc.) to support perishables goals and objectives.

What we’re looking for

• Four year college degree strongly preferred. Equivalent retail supermarket experience will be considered in lieu of college degree.
• Minimum 3 years in Produce Department management / supervisory experience in operations and merchandising
• Refined organizational and problem-solving skills; able to develop ideas and procedures
• Strong time management skills; must be able to follow-through on multiple projects and meet aggressive deadlines
• Excellent written and verbal communication and interpersonal skills with an ability to convey information clearly and concisely to various audiences
• Expertise in processes and utilization of reports that drive retail excellence within our Produce Departments
• Ability to train and coach associates at store level in Produce operations and merchandising standards
• Proficiency in taking and reviewing SI inventory
• Knowledge of retail operations related to sales, gross profit, shrink, labor requirements and retail merchandising
• Extensive production equipment knowledge and department design skills
• Proficiency in Microstrategy, Production Planning, ARIA, Nielsen Activate, and Rapid preferred
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Flexibility regarding extensive travel (overnight stays required).
• Valid driver’s license and good driving record.

How you will succeed

• Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication.
• Build Relationships: Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships.
• Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work.
• Embrace Change: Looks for new ways of working by supporting advancements in processes and technology.
• Develop You: Identifies and capitalizes on opportunities for personal and professional career growth.
• Drive for Results: Supports divisional and strategic objectives through achievement of work goals.

How you will work

• Ability to drive long distances and travel for consecutive hours
• Ability to stand or walk for extended periods of time
• Ability to lift 25 lbs or more
• Ability to stay overnight for multiple days, including week long trips and weekends

Company Perks

• Vibrant Food Centric Culture
• Comprehensive medical, dental and vision package
• Competitive Salary and Paid Time Off
• Fitness Reimbursement and Well-Being Program
• Corporate Training and Development University
• Collaborative team environment
• Paid Parental Leave
• 401K
• Matching Gifts and Community Volunteer Involvement

Compensation and Benefits

The salary range for this position is $65,000 - $80,000. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations.

Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements.

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite, Price Rite Marketplace, The Fresh Grocer, Dearborn Market, Gourmet Garage, and Fairway Market

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

Summary

This position will be responsible for providing operational support for Wakefern’s network and communications infrastructure. This include Wide Area Networks, Local Area Networks, Wireless Networks, Voice and Data Networking Protocols, and all associated Hardware.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Senior Network Engineer designs, implements, and maintains advanced network infrastructure to ensure reliable, secure, and efficient connectivity. This role focuses on supporting Cisco SD-WAN, Cisco core routers, Aruba wired and wireless devices, and Cisco Webex for collaboration solutions.

• Design and Deployment: Architect, configure, and deploy Cisco SD-WAN solutions to optimize WAN performance and scalability.
• Core Routing Management: Manage and troubleshoot Cisco core routers to ensure high availability and performance of network backbone.
• Aruba Network Support: Implement and maintain Aruba wired (switches) and wireless (APs, controllers, ClearPass) solutions for robust connectivity.
• Cisco Webex Support: Configure, manage, and troubleshoot Cisco Webex platforms to support seamless video conferencing, messaging, and collaboration services.
• Network Optimization: Monitor network performance, identify bottlenecks, and implement solutions to enhance efficiency and security.
• Troubleshooting and Support: Provide advanced troubleshooting for complex network and Webex issues, ensuring minimal downtime and rapid resolution.
• Documentation and Collaboration: Maintain detailed network and Webex documentation and collaborate with cross-functional teams to support business objectives.

Knowledge and Skills Requirements:

• Expertise in Cisco SD-WAN configuration and management.
• Proficiency in Cisco core routing protocols (BGP, OSPF, EIGRP) and hardware (e.g., ISR, ASR series).
• Experience with Aruba wired (switches) and wireless (APs, controllers, ClearPass) solutions.
• Knowledge of Cisco Webex administration, including call control, QoS for real-time communication, and integration with enterprise networks.
• Familiarity with network monitoring tools and troubleshooting methodologies.

Qualifications:

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• 10+ years of experience in network engineering, with focus on Cisco, Aruba, and Webex technologies.
• Certifications such as CCNP, CCIE, Aruba Certified Mobility Professional (ACMP), or Cisco Webex certifications preferred.
• Strong oral and written communication skills
• Solid analytical and problem-solving abilities
• Ability to troubleshoot under pressure

Working Conditions & Physical Demands

• Availability to work a varied, flexible schedule to meet business demands
• Ability to monitor computer screens for long periods of time
• Ability to work a hybrid schedule as established by the division (4 days on-site, 1 day remote)
• Available for off-hours support (remote and onsite)
• Willingness to travel for infrastructure support
• Ability to lift and install networking equipment
• Comfortable running wiring in various environments

Core Competencies

• Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication.
• Build Relationships: Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships.
• Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work.
• Embrace Change: Looks for new ways of working by supporting advancements in processes and technology.
• Develop You: Identifies and capitalizes on opportunities for personal and professional career growth.
• Drive for Results: Supports divisional and strategic objectives through achievement of work goals.

Company Perks

• Vibrant Food Centric Culture
• Comprehensive medical, dental and vision package
• Competitive Salary and Paid Time Off
• Fitness Reimbursement and Well-Being Program
• Corporate Training and Development University
• Collaborative team environment
• Paid Parental Leave
• 401K
• Matching Gifts and Community Volunteer Involvement

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite, Price Rite Marketplace, The Fresh Grocer, Dearborn Market, Gourmet Garage, Fairway Market, and Di Bruno Bros.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.

Summary

The network telecommunications project manager position is responsible for reviewing, presenting and implementation of the design, installation (build, config, test, and deploying), and ensuring the maintenance and support of the company’s network telecommunications systems, including telephone, data, and video systems. They manage and supervise network telecommunication teams and work towards improving system performance, maintaining and reducing costs.

Essential Functions

• Oversee the design, installation, and maintenance of network telecommunications equipment and systems
• Assess and recommend network telecommunications equipment to meet organization’s needs
• Manage and supervise the network telecommunications team, providing training and development opportunities as needed
• Monitor and test system performance and provide regular reports on telecommunications operations
• Develop and implement policies and procedures for the telecommunications department
• Coordinate with other department managers to identify and resolve telecommunications problems
• Ensure compliance with laws, regulations, and organizational policies related to telecommunications

Additional Functions

• Manage and negotiate contracts with network and telecommunications service providers
• Plan and manage the department budget and control expenditure
• Stay updated with advancements in the field of telecommunications and implement new technologies to enhance service

Qualifications

• Proven experience working in networking and telecommunications
• Thorough understanding of networking and telecommunications systems infrastructure
• Excellent knowledge of VoIP, SIP, carrier telecom technology options: DIA, broadband communication, private ethernet and network protocols; EIGRP, BGP, OSP
• Infrastructure platforms Cisco SD-WAN, VManage, Aruba Central, Aruba ClearPass, Cisco UC, Call Manger, Webex and Webex Room Kits, Cisco Smart Boards
• Ability to manage small internal team and managed service partners, and work collaboratively with other technical teams and business departments
• Experience in strategic planning and budgeting
• Strong problem-solving skills and ability to think analytically
• Proficiency in project management and good organizational skills
• BSc degree in Computer Science, Engineering, or related field

Working Conditions & Physical Demands

• Availability to work a varied, flexible schedule to meet business demands
• Ability to operate a computer screen for long periods of the business day
• Ability to work a hybrid schedule as established by the division (4 days on-site, 1 day remote)
• Ability to travel planned to our other locations, member stores,
• Ability to lift and install network components in assisting network technicians.

1. Network & Telecom Infrastructure Expertise

A telecom manager must understand the design, deployment, and support of:

• VoIP / SIP systems
• LAN (Layer 2 & 3)
• Routers (IOS, SD-WAN, DMVPN)
• Firewall Concepts
• Carrier circuits (PRI, SIP trunks, DIA, MPLS, DIA, Broadband, Private Ethernet, SD‑WAN, Cellular)
• Structured cabling (Cat5e/6/6A, fiber Single Mode& Multi Mode)
• Wireless systems (Wi‑Fi 2.4Ghz, 5.0Ghz, Wi-Fi 6)

This ensures reliability, minimizes downtime, and allows intelligent vendor discussions.

2. Vendor & Contract Management

Telecom involves multiple external providers — carriers, installers, maintenance teams.

Key abilities include:

• Negotiating pricing for circuits, SIP trunks, and services
• Managing SLAs and service credits
• Evaluating RFPs and proposals
• Overseeing installation and cutovers
• Ensuring compliance (E911, local codes, carrier rules)

Strong telecom managers reduce costs and increase service quality.

3. Troubleshooting & Incident Management

Telecom touches voice, data, networks, cabling, and users — so when something breaks, everyone feels it.

Critical troubleshooting capabilities include:

• Root‑cause analysis
• Reading call logs, MOS scores, trace routes, packet captures
• Understanding QoS, jitter, latency, packet loss
• Coordinating among network, voice, and carrier teams

A good telecom manager can quickly identify whether the issue is LAN/WAN, ISP, voice and video system, cabling, or endpoint.

4. Project Management & Deployment Leadership

Telecom projects (cutovers, site builds, remodels, upgrades) require:

• Scheduling and coordination
• Budgeting
• Risk assessment
• Stakeholder communication
• Documentation & as‑built creation
• Managing subcontractors during large rollouts

Project managers who excel here complete projects on budget and with minimal disruption.

5. Strategic Planning & Technology Modernization

A great telecom leader doesn’t just maintain current systems — they plan for what's next.

Includes:

• Evaluating cloud voice platforms (Teams, Webex, etc..,)
• Planning circuit and bandwidth upgrades
• Lifecycle planning for routers, switches, phones, video rooms, UPS, cabling
• Security considerations (voice & data security, carrier fraud, SIP security)
• Aligning network communication with broader IT strategy

Company Perks

• Vibrant Food Centric Culture
• Comprehensive medical, dental and vision package
• Competitive Salary and Paid Time Off
• Fitness Reimbursement and Well-Being Program
• Corporate Training and Development University
• Collaborative team environment
• Paid Parental Leave
• 401K
• Matching Gifts and Community Volunteer Involvement