Information Technology For Development Jobs in Richfield, MN

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• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
  
  
• Under the direction of the area supervisor, perform daily activities accurately and on time.
  
• Maintain a safe and professional environment.
  
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
• Maintains required records and documentation.
  
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  

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• Ability to provide quality, error free work in a fast-paced environment.
  
• Ability to work independently with minimal on-site supervision.
  
• Excellent phlebotomy skills to include pediatric and geriatric.
  
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  
• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  
• Must be able to make decisions based on established procedures and exercise good judgment.
  
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  
• Capable of handling multiple priorities in a high-volume setting.
  
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
  

Summary:

Provides administrative support in a variety of functions to an executive, team, department or another group in an organization. Collects, reviews and analyzes complex and/or confidential information and creates reports, charts, budgets, and other presentation materials. Responds to or routes priority or confidential inquiries from external or internal sources with correspondence or other messaging on behalf of the executive. Schedules and coordinates meetings, travel, and other group activities. May plan and schedule work and direct other staff to deliver support. Has advanced word processing, spreadsheet, database, graphics software, and analytical skills.

Has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors.

Description:

• Tracks completion of tasks assigned to team members to ensure timely and accurate submission.

• Manage team task board, adding lanes and assigning tasks as needed

• Compiles and formats information as requested, prepares reports, memos, letters, background papers and other documentation as required; uses word processing applications.

• Schedules meetings and changes appointments as warranted or requested.

• Performs routine administrative and facilities support activities

• Takes ownership of team data to keep a clean record of employee and contractor contact information and team makeup

• Ability to combine, organize, and clean data in Excel

• Strong communication skills

• Exceptional writing skills

• Compose communications to teams of software developers, managers, and contractors

• Attend meetings and take notes on task assignments, summarize meetings

• Serve as Audit coordinator, ensuring audits are assigned to the correct parties and following up with auditors and subject matter experts on timeline for completion

• Manage cube assignments, equipment orders, supply orders

• Submit service requests for facility issues

• Collect e-documents and digital signatures, archive employee e-documents

• Exercises discretion in handling a variety of confidential and sensitive issues and assignments; and in providing information or making referrals.

Preferred:

• Ability to pivot data in Excel

• Ability to use task automation tools

• Basic Power Apps skills

Additional Skills/Experience

• A minimum of 3-7 years’ relevant experience.

• A degree from an accredited College/University. If the individual does not have a degree then four additional years of related experience is required.

• Able to obtain Postal clearance;

• Excellent communication skills.

• 
  
• Be responsible for quality product standards with no defects.
  
• Meet customer deadlines and expectations.
  
• Be responsible to comply with applicable elements of quality systems.
  
• Participate in cost reduction plans and continuous improvement plans/events, as required.
  
• Participate in audits.
  
• Acquire applicable skill/knowledge/certifications as required.
  
• Perform inspection of parts, does coating, labeling/boxing, and general preparation for shipment.
  
• Check parts for cracks, loose connections, faulty bonds, and faulty assembly.
  
• Record test results in testing log. Route products for rework or salvage of usable parts.
  
• Route reworked assemblies for testing. Clean completed assemblies. Assemble parts according to blueprint specifications.
  
• Test parts by connecting to test equipment setting controls, observing readings and actions of instrument checking for malfunctions.
  
• Set up and use equipment such as: Ragen Assembly, Component Lead Former, Drill Press, Denison Hydraulic Press, Component Lead tinning, and S.M.T. Re-flow.
  
• May fabricate instrument parts through crimping, staking, and cutting.
  
• Acquire applicable skill/knowledge/certifications as required.
  
• Once properly trained and/or certified- perform specific tasks including, but not limited to, welding, soldering, item test and inspection, filler, immersion testing.
  
• Maintain materials, equipment, and work area in a clean and orderly condition.
  
• Comply with all rules and regulations of Raytheon Technologies, including, but not limited to: Environmental Health and Safety,
  
• Complete assigned tasks, not specifically listed, within the scope and skill level of this job description in support of department objectives and to develop individual skills.
  
• Check work methods and results for conformance to standards and re-instruct as required.
  
• Report to lead or supervisor on work progress and updates including conditions surrounding failures to meet quality standards.
  
• Other duties as assigned.
  

• 
  
• Typically requires a HS Diploma or GED.
  
• U.S. Person (U.S. citizen, permanent resident, or granted refugee or asylee status) as defined here: We Prefer:
  
  • 
    
  • Manufacturing experience is strongly preferred
    
  • Career Readiness Certification (CRC) strongly preferred.
    
  • The ability to interpret schematics and/or technical drawings.
    
  • The ability to successfully complete training modules associated with job grade.
    
  • The ability to follow assembly instruction.
    
  • The ability to effectively work in an environment requiring repetitive job responsibilities.
    
  • The ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    
  • The ability to understand end uses of products being built.
    
  • Strong written and verbal communication skills.
    
  • Attention to detail to ensure safety and quality.
    
  • Strong organizational skills and ability to multi-task.
    
  • The ability to work in a team to support work capacity in a fast-paced environment.
    
  • Intermediate computer skills in terms of typing, navigating screens and learning new software programs.
    
  • Demonstrated analytical skills and problem-solving abilities.
    
  • The ability to take direction from more experienced coworkers, leads and supervisors.
    
  
  What We Offer:
  1st shift schedule: Monday - Friday; 6:30am - 3:00pm
  Some of our competitive benefits package includes:
  
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  • Medical, dental, and vision insurance
    
  • Three weeks of vacation for newly hired employees
    
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
    
  • Employee Scholar Program, tuition reimbursement program
    
  • Life insurance and disability coverage
    
  • Optional coverages you can buy: Pet Insurance, Home and Auto, additional life insurance, accident insurance, critical illness insurance, group legal
    
  • Ovia Health, fertility and family planning
    
  • Employee Assistance Plan, including up to 5 free counseling sessions
    
  • Incentives for a Healthy You
    
  • Bright Horizons, back-up child / elder care and college coach resources
    
  • Autism Benefit
    
  • Doctor on Demand, virtual doctor visits
    
  • Adoption Assistance
    
  • Teladoc Medical Experts, second opinion program
    
  • And more!
    
  
  Learn More and Apply Now!
  Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
  Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today.
  *Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
  Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
  Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
  At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
  Apply now and be part of the team that's redefining aerospace, every day.
  The starting rate of pay for this role is $20.00/hour; however RTX considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
  As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
  Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
  Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
  This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
  RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
  RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
  Privacy Policy and Terms:
  Click on this link to read the Policy and Terms

W2 Contract Project Manager

Duration: 12 months

Hours: 40/week

Location: Hybrid (3 days/week onsite in Golden Valley)

Pay: $50-$60/hr

Key Responsibilities

Digital & Experiential Brand Projects

• End-to-End Project Leadership: Lead the full lifecycle of digital and experiential projects — from discovery, scoping and planning through implementation, launch, and post-launch optimization.
• Stakeholder Management: Partner closely with Marketing, Communications, IT, and business leaders to gather requirements, define objectives and KPIs, align on content strategies, and ensure seamless execution.
• Content & Storytelling Coordination: Coordinate intake of stories, themes, and content from internal and external partners; source and organize assets; and ensure alignment with Mortenson’s brand voice, visual identity, and strategic priorities.
• Multiple Agency & Partner Management: Coordinate and manage multiple agency and production partners, clearly defining roles, scopes, and handoffs; drive integrated workback schedules; and ensure all partners are aligned to shared goals, timelines, and brand standards.
• Project Management Tools & Workflow: Set up, maintain, and optimize a project management tool (e.g., for timelines, tasks, approvals, and documentation); create dashboards, status reports, and standardized workflows to keep cross-functional teams and agency partners aligned and accountable.
• Budget & Timeline Accountability: Develop and manage project budgets, schedules, and resourcing plans; monitor progress against milestones; proactively identify risks; and drive on-time, on-budget delivery.
• Multi-Location Deployment: Scope and coordinate deployment of digital and experiential content for priority offices and facilities, ensuring consistency in quality, messaging, and user experience.
• Scalability & Playbooks: Document standards, workflows, and implementation best practices to support replication and rollout of experiences to additional locations and future initiatives.

Brand Storytelling & Publications

• Project Planning & Leadership: Build and oversee comprehensive project plans for major brand storytelling initiatives, including timelines, workstreams, resource needs, and milestone tracking.
• Content Development: Coordinate the collection of oral histories, interviews, archival materials, project case studies, and other content from team members and stakeholders across the company.
• External Partner Management: Serve as primary liaison with external creative partners and publishers, ensuring alignment on vision, scope, roles, deadlines, and deliverables.
• Narrative & Story Architecture: Collaborate with Communications and Marketing leaders to shape cohesive narratives that highlight Mortenson’s legacy, people, culture, and impact across industries and communities.
• Asset Management: Organize, catalog, and track photos, documents, multimedia, and design files to support both written and visual storytelling, ensuring assets are easy to access and reuse.
• Cross-Channel Alignment: Ensure storytelling is consistent and complementary across physical environments, digital channels, and print or long-form formats, leveraging synergies between projects where possible.
• Budget & Timeline Accountability: Own schedules, budgets, and approval workflows for publication and storytelling projects, keeping stakeholders informed and accountable to key milestones.

Qualifications

• Proven experience as a Project Manager leading digital experience, publishing, technology integration, and/or web development initiatives.
• Strong understanding of storytelling and content workflows across multiple mediums (digital, print, and in-person experiences).
• Experience working with external vendors, creative partners, and publishers, as well as managing cross-functional internal teams.
• Excellent organizational, communication, and problem-solving skills, with the ability to translate vision into actionable project plans.
• Demonstrated ability to manage complex projects with defined budgets, timelines, and competing priorities.
• Familiarity with procurement processes, installation and integration of display technologies, and/or book or long-form content production (preferred).

*Securian Financial the internal position title is Engineering Sr Analyst or Engineering Consultant. Title and salary will be determined based on applied skills.*

Position Summary:

Join theEnterprise Partner Solutions (EPS)team as aLicensing and Compensation Engineer, where you'll drive innovation in partner experience using cutting-edge SAP technologies. This team envisions a future where every financial producer is empowered from day one through intuitive, reliable, and scalable technology. Our engineering team is committed to transforming the producer experience by delivering back-end systems that simplify onboarding, ensure compliance in licensing, and guarantee timely and accurate compensation. We strive to be the trusted backbone of producer operations, enabling our company to grow with confidence and integrity. If you're passionate about engineering solutions that make a measurable impact, this is your opportunity to shape the future of partner engagement at scale.

Responsibilities include but not limited to:

• Support and maintain SAP technologies related to partner compensation and licensing, including APM (ICM), ALM, OK2, and Advanced Workflow.

• Perform analysis, design, development, and integration on medium to high level complexity assignments.

• Develop and support automation capabilities through webservices and APIs.

• Troubleshoot and resolve incidents across the licensing and compensation platform, including integrations with internal and external systems.

• Collaborate with product analysts, quality engineers, and business stakeholders to deliver enhancements and ensure platform stability.

• Analyze job failures, support tickets, and backlog stories to identify trends and drive continuous improvement.

• Participate in Agile ceremonies and contribute to sprint planning, story refinement, and retrospectives.

• Document technical processes and contribute to knowledge sharing across the EPS team.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.

• 3+ years of experience supporting SAP technologies, preferably in compensation or licensing domains.

• Familiarity with SAP ICM/APM and ALM modules.

• Strong problem-solving skills and ability to manage multiple priorities.

• Excellent communication skills and ability to work cross-functionally.

• Experience with Agile methodologies and DevOps practices is a plus.

Preferred Qualifications:

• SAP Certification in relevant Modules

• Development Languages: Java, Groovy, SQL, Git, IntelliJ, webservices

• Understanding of compensation payment structures for agents and familiarity with licensing and regulatory compliance frameworks governing producer eligibility to sell products.

• Ability to work independently and as part of a collaborative team.

• Commitment to continuous learning and process improvement.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Summary

The people and technology that power our Group business work in the Employee Benefit Solutions Technology (EBST) organization within Enterprise Technology. As a member of the Partner Data Exchange (PDX) team, you will help design, build, and support systems that enable how Securian exchanges critical employee and client data with internal platforms, external partners, and administrators.

PDX plays a key role in the end to end client experience by ensuring that eligibility, enrollment, and coverage data is accurate, timely, and reliable. The systems supported by this team directly influence how easily clients onboard, how effectively partners integrate, and how confidently downstream teams can serve our Employee Benefits Solutions (EBS) customers.

This role is well suited for an engineer who is eager to grow technical skills, learn complex domains, and contribute to high impact systems in a collaborative, agile environment.

Key Responsibilities

• Contribute to the development and support of systems that ingest, validate, transform, and distribute client and employee data
• Learn and apply best practices for building and consuming RESTbased APIs that support internal platforms and external partners
• Support both filebased and APIdriven data exchange solutions, with guidance from senior engineers
• Develop an understanding of how data quality, timeliness, and system behavior impact the client and administrator experience
• Assist with enhancements and defect resolution in existing systems, including batch processing and integrations
• Participate in production support activities and incident triage, using monitoring tools such as Dynatrace and Splunk
• Collaborate with product owners, analysts, and other engineers to deliver incremental improvements aligned to business priorities
• Follow established engineering standards for code quality, testing, security, and deployment

Required Qualifications

• Experience developing software using Java and familiarity with Spring Boot or similar frameworks
• Basic understanding of RESTful APIs and web services
• Exposure to batch processing, integrations, or applications that ingest and process large volumes of operational data
• Familiarity with Git/GitHub and modern development workflows
• Willingness to learn and work within a complex domain involving customer and employee data
• Ability to troubleshoot issues, ask questions, and incorporate feedback through code reviews and collaboration
• Strong written and verbal communication skills
• Demonstrates accountability, curiosity, and a desire to grow technical skills

Preferred Qualifications

• Exposure to relational databases such as SQL Server
• Familiarity with cloud platforms (AWS preferred)
• Familiarity with containerized environments (Kubernetes preferred)
• Interest in learning about API design, data validation, and secure data exchange
• Experience using IntelliJ or similar IDEs
• Exposure to Agile/Scrum development practices
• Experience supporting or maintaining production systems

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title is Infrastructure Dir."

Mission

"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."

Positioning

The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.

This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.

• Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.

• Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.

• Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.

Scope of Accountability

Resilience Engineering & Cloud Reliability

• Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.

• Own resilience automation, chaos testing, and IaC-based recovery validation.

• Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.

Quality Engineering & Continuous Testing

• Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.

• Drive automation-first testing (functional, non-functional, performance, resilience).

• Embed observability-driven quality validation and contract testing across services.

Performance, Capacity & Efficiency Engineering

• Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).

• Partner with Platform & Infrastructure teams to tune performance across application and platform layers.

• Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.

Cross-Domain Architecture Collaboration

• Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.

• Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.

• Engage Data Architects for data resilience, replication, and pipeline reliability.

• Work with Business Architects to align technical reliability goals with critical business outcomes.

Leadership & Talent Development

• Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.

• Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.

• Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.

Core Technical Competencies

• AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.

• Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.

• Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.

• Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.

• Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.

• Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.

• Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.

• FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.

Leadership Competencies

• Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.

• Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.

• Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.

• Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.

• Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.

Qualifications & Experience

• 12+ years in cloud engineering, reliability, or platform leadership roles.

• 5+ years leading Sr. Managers/Managers in technical domains.

• Proven expertise across AWS, with working knowledge of Azure and GCP.

• Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.

• Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.

• Certifications:

  • Required: AWS Certified Solutions Architect - Professional

  • Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect

Success Metrics

• 99.9% availability maintained for Tier-1 workloads.

• 100% coverage of DR automation for Tier-1 services.

• 25% annual increase in automated quality/test coverage.

• 15% annual improvement in resource efficiency and cost performance.

• Documented resilience participation across all enterprise architecture blueprints.

• Positive "technical peer readiness" and succession rating from Head of REO.

Summary Value Proposition

This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.

It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

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• Lead operational strategy for digital transformation within the Operations Center of Excellence.
• Develop, implement, and maintain standardized operating procedures for all in‑store digital channels.
• Build and manage digital roadmaps aligned with business and operational objectives.
• Ensure consistency and efficiency in restaurant-level digital execution.
• Partner cross-functionally to ensure alignment on strategy, launch plans, and sustained performance.
  
  

• Oversee successful implementation of digital solutions focused on improving in‑store operations.
• Create and deliver training, communications, and support materials for field adoption.
• Ensure new tools integrate seamlessly into existing workflows.
• Monitor and adjust deployment strategies to maximize performance.
  
  

• Leverage data insights to evaluate and improve customer experience across digital channels.
• Identify operational friction points and implement improvements.
• Collaborate with cross-functional partners to optimize digital touchpoints.
  
  

• Lead strategic projects ensuring scope, timelines, and budgets are met.
• Own operational pilot program lifecycle: development, KPI tracking, evaluation, and enhancement.
• Identify opportunities for innovation and continuous improvement.
  
  

• Contribute to the Operations Standards Manual.
• Lead development and enhancement of Operations technical tools.
• Maintain expertise on all Operations platforms used by field teams.
• Gather business requirements and translate them into technical specifications.
• Partner with IT on development, prototyping, testing, and rollout.
  
  

• Provide clear updates on project progress.
• Present updates across advisory councils including OAC, TAC, and MAC.
• Share updates during webinars and Operations Leadership meetings.
  
  

• Bachelor’s degree in business, communications, or related field (or equivalent combination of education and work experience).
• Minimum 7+ years of food service or retail operations project management experience.
• Proven ability to independently lead strategic initiatives.
• Experience managing employees such as analysts or coordinators.
• Strong leadership, communication, and analytical skills.
• Experience in franchisor/QSR multi-unit operations preferred.
• High technical aptitude and proficiency in Microsoft Office and Smartsheet.
• Ability to thrive in a fast-paced environment.
  
  

• Experience with QSR multi-unit franchise operations.
• Project management certification.
  
  

Customer Contact Services (CCS) is seeking a Systems Administrator – Cloud Platforms responsible for the administration and operational reliability of the organization’s core infrastructure, cloud services, and system integrations.

This role manages systems across Microsoft 365, hybrid on-premises Active Directory, Azure Active Directory (Entra), AWS, and Azure environments, while maintaining network infrastructure and supporting system integrations across the organization. The Systems Administrator plays a key role in ensuring systems remain secure, stable, and well-maintained while identifying opportunities to improve efficiency through automation.

This role is ideal for a systems administrator with approximately 3–6 years of experience managing Microsoft and cloud-based infrastructure who enjoys maintaining reliable systems, resolving complex technical issues, and improving operational processes.

Duties and Responsibilities:

Infrastructure & Cloud Administration

• Administer and maintain Microsoft 365, hybrid on-premises Active Directory and Azure Active Directory / Entra ID identity services.
• Manage and maintain AWS and Azure cloud environments, including provisioning resources, monitoring systems, and maintaining operational stability.
• Monitor system performance and implement improvements to maintain reliable infrastructure operations.

Systems Integration & Automation

• Develop and maintain API integrations between internal systems and third-party platforms such as CRM, ticketing, and reporting tools.
• Create and maintain scripts using T-SQL, PowerShell, or Python to automate administrative and operational tasks.

Network Infrastructure

• Administer and maintain network infrastructure, including firewalls, VPN connectivity, DNS, and TCP/IP networking.
• Diagnose and resolve complex infrastructure or connectivity issues affecting systems and services.

Security & Operational Reliability

• Implement and maintain security best practices across infrastructure, identity services, and cloud platforms.
• Monitor systems and infrastructure services to ensure operational reliability and stability.
• Participate in the IT on-call rotation to respond to critical system incidents after hours, troubleshoot outages, and restore services within defined response and resolution expectations.

Technical Leadership & Collaboration

• Serve as a technical resource for resolving complex infrastructure issues affecting business systems.
• Maintain documentation for system configurations, integrations, and operational procedures.
• Collaborate with vendors and internal teams on infrastructure improvements and technology initiatives.

Required Skills/Abilities:

• Experience administering Microsoft 365 and Azure Active Directory / Entra ID
• Experience managing or supporting AWS or Azure cloud environments
• Experience managing or supporting Windows and Linux servers
• Experience managing or supporting SQL Databases
• Strong understanding of networking fundamentals, including TCP/IP, DNS, VPNs, and firewalls
• Experience developing scripts using PowerShell or Python
• Familiarity with API integrations
• Familiarity with IT service management or ITIL practices
• Strong troubleshooting and analytical problem-solving skills
• Ability to communicate effectively with both technical teams and internal stakeholders

Benefits:

• Hybrid remote option
• Medical insurance (full-time employees)
• Dental and Vision insurance (full-time employees)
• 401k
• Paid time off
• Life insurance
• Paid company observed Holidays
• Employee events and activities
• Advancement opportunities