Information Technology For Development Jobs in Richardson, TX

551 positions found — Page 4

Embedded Software Design Engineer
✦ New
Salary not disclosed
Plano, TX 1 day ago

Job Summary:

We are seeking an experienced Embedded Software Design Engineer to support development and compliance of an Arm-based SoC embedded software platform in accordance with DO-178C DAL A safety-critical standards. The role involves understanding and maintaining an existing code base, performing software requirement analysis, architecture design, and ensuring complete lifecycle compliance including traceability, documentation, and configuration management.

Key Responsibilities:

  • Understand, build, and maintain the Arm-based SoC embedded software code base.
  • Ensure software development follows DO-178C DAL A safety-critical SDLC processes.
  • Perform software requirements capture, analysis, and traceability.
  • Develop software architecture and detailed design documentation.
  • Update and maintain source code to meet DO-178C compliance.
  • Support SDLC reviews and Pre-SOI audit activities.
  • Prepare design analysis reports and resolve technical issues.
  • Maintain requirements, design, code, and test traceability.
  • Support configuration management and documentation activities.

Required Skills:

  • 7+ years of experience in embedded software design and development.
  • Strong experience with DO-178C DAL A safety-critical software lifecycle.
  • Experience with software architecture, design, and requirement analysis.
  • Knowledge of communication protocols: Ethernet, SPI, RS485, CAN, I2C.
  • Hands-on experience with DOORS, Git, Matissa, MS Visio.
  • Familiarity with AMD Vitis, ARM C Compiler, and Lauterbach Trace32.
  • Experience with SDLC documentation and Pre-SOI audit processes.
Not Specified
Embedded Design Engineer
Salary not disclosed
Plano, TX 6 days ago

ID - 522882

Title – Embedded Software Design Engineer

Location – Plano, Texas (onsite only)

Experience – 5 to 10 years experience


Note:

This job requires only US Citizens.


Job Description:

The work involves understanding an existing Arm-based SoC embedded software code base-including setting it up, building it, and running it. And bringing up the code and existing documentation to DO-178C DAL A standards to cover the entire safety-critical software development lifecycle: requirements, design, and test. As well as requirements traceability and configuration management.


Must have experience:

  • 7+ Years experience as Embedded Software Design Engineer
  • Software Development Lifecycle (SDLC) per DO-178C DAL A Safety Critical Standards
  • Software Requirement Capture & Analysis
  • Software Architecture & Design
  • Traceability
  • Updating Source Code to DO-178C
  • SDLC Reviews
  • DAL Level A Software Development Lifecycle Documentation
  • Protocols - Ethernet, SPI, RS485, CAN, I2C, Pre-SOI Audit Experience
  • Design Analysis & Report Preparation, Resolving issues
  • DOORS, Git, UML Design (Ex: Cameo), AMD Vitis, ARM C Compiler, Lauterbach Trace32


The expected salary range for this position is between $80 K - $100 K annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.

Paid Leave, Health Insurance, Group life Insurance, Disability, 401(K)

Not Specified
DevOps Engineer - Sr
Salary not disclosed
Plano, TX 3 days ago
Job Title: DevOps Engineer - Sr

Location: Plano, TX (Hybrid)

Duration: 12 months (C2H)

Must haves:



  • Python
  • AWS (ECS)
  • Splunk
  • New Relic

Software Development: Writing code (Python) for network tools, protocols, automation scripts (Ansible), and managing APIs.

Network Design & Implementation: ensuring optimal performance and security.

Automation: Creating self-service tools and scripts to simplify network management and reduce manual intervention.

Troubleshooting: Diagnosing complex issues at the intersection of software and hardware.
Not Specified
Delivery Ops - Mail/Finishing Level 1
Salary not disclosed
Dallas 6 days ago
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Delivery Ops
- Mail/Finishing Level 1 Dallas, TX
- Onsite 11 months Essential Functions Receive, sort, and process incoming mail, documents, packages, and supplies.

Notify recipients and distribute mail through scheduled delivery runs.

Pick up and deliver mail throughout the facility on scheduled routes.

Record and process accountable mail while maintaining accurate logs.

Track, trace, and resolve delivery issues with USPS and courier services.

Prepare mail and packages for shipment through postal and express services.

Perform quality checks on outgoing mail and validate internal addresses.

Use barcode lookup systems for mail processing and tracking.

Utilize common mail services including fax, postal, and air express systems.

Complete shipping forms and process shipments electronically in shipping systems.

Perform document finishing work such as folding, inserting, and preparing materials for mailing.

Open, scan, and electronically distribute incoming mail.

Assemble, package, ship, and track fulfillment and kitted materials.

Follow mailroom security procedures and tracking protocols.

Scan or barcode incoming mail and packages for tracking purposes.

Log, transmit, receive, and distribute faxes in a timely manner.

Process shipping and receiving using automated tracking systems.

Monitor, order, and replenish mailroom and shipping supplies.

Send and receive email communications related to mail and shipment activities.

Arrange alternative courier services to meet customer delivery requirements.

Operate, clean, and maintain mailroom and shipping equipment.

Contact service providers when equipment maintenance or repair is required.

Determine proper packaging standards for outgoing materials.

Perform driving duties when required.

Required Skills Ability to lift and move up to 50 pounds.

Ability to read, write, and follow instructions in English.

Basic PC and Internet skills, including: Opening applications Creating and managing folders Finding, renaming, deleting, and recovering files Sending and managing emails with attachments Basic internet navigation and web searches Basic knowledge of Microsoft Word (create, edit, print, and save documents).

Basic knowledge of Microsoft Excel (data entry, formatting, saving, and printing spreadsheets).

Strong customer service and communication skills.

Ability to manage multiple tasks simultaneously.

Ability to work independently with minimal supervision.

Basic data entry skills.

Education Minimum: High School Diploma or equivalent.

Education Verification Education verification required.

Metasys Technologies is an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Not Specified
Phlebotomist II
🏢 Spectraforce Technologies
Salary not disclosed
Plano, TX 2 days ago
Title: Phlebotomy - Phlebotomist II

location: Plano TX 75093

duration: 7 months


Shift/Time Zone:
M-F 8am-5pm

The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.

Under the direction of the area supervisor, perform daily activities accurately and on time.

Maintain a safe and professional environment.

Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.

Maintains required records and documentation.

Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements:


  • Ability to provide quality, error free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric.
  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  • Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  • Must be able to make decisions based on established procedures and exercise good judgment.
  • Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  • Capable of handling multiple priorities in a high-volume setting.
  • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.


Training locations may vary based on trainer availability.

Required Education:

High school diploma or equivalent REQUIRED.

Medical training: medical assistant or paramedic training preferred.

Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience:

1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.

2 years in a Patient Service Center environment preferred.

Customer service in a retail or service environment highly preferred.

Keyboard/data entry experience.
Not Specified
Customer Service/ Sales Order Administration Supervisor
✦ New
Salary not disclosed
Richardson, TX 1 hour ago

Wireless CCTV, LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. ( ).


The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:


  • Rapid deployment pole cameras
  • Mobile surveillance trailers
  • Time lapse video services


The Company is looking for an experienced Customer Service / Sales Order Administration Supervisor who is looking for a challenging and diverse role in a small but fast-growing business environment. You will enjoy a “hands on” role focused on providing best in class customer service by building strong customer relationships while maximizing the value of WCCTV’s products and services.


Full-time position with work hours of Monday through Friday, 8:00 am to 5:00 pm and located onsite at our U.S. headquarters in Richardson, TX.


Customer Onboarding / Sales Order Administration


  • Supervise Customer Success Representatives responsible for the onboarding and ongoing support of all new and existing customers.
  • Serves as the primary point of coordination between customers and internal teams to ensure a smooth, efficient onboarding experience. Ensure orders are reviewed, validated, and processed within defined SLA timeframes while maintaining a high level of accuracy and consistency.
  • Ensure internal staff are clearly communicating to customers the onboarding process, timelines, and next steps after placing an order ensuring that they have access to all required systems, documentation, and support resources.
  • Coordinate closely with Service, Production, and Operations to confirm site details, order requirements, deployment readiness, and scheduling.
  • Ensure staff members communicate order updates and/or changes to both internal teams and customers in a clear and timely manner.
  • Ensure customers are followed up the next day following installation.
  • Ensure accurate records, reporting, and visibility into onboarding status, account activity, and SLA performance within the ticketing system.
  • Identify and resolve onboarding issues that could impact deployment timelines or customer satisfaction and serve as point of escalation as required.
  • Monitor customer feedback and onboarding metrics, using data to continuously improve the onboarding experience.
  • Support continuous improvement of onboarding processes, workflows, and documentation to improve efficiency and client experience.
  • Implement and refine customer success tools and technologies to enhance efficiency and effectiveness.


Ongoing Customer Support


  • Ensure that internal staff respond to all incoming calls and emails from customers and timely assistance is provided on their WCCTV surveillance equipment.
  • Monitor ticket queue ensuring internal staff are initiating action on all tickets, monitor closure and ensures compliance for ticket resolution and response times meet established SLAs.
  • Evaluate common areas/topics where customer questions arise and identify additional support and/or refresher training as needed.
  • Analyze customer inquiry data to identify trends and insights, driving improvements in customer support processes and strategies.
  • Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas & challenges. Advocates for customer needs internally, influencing product development and service offerings.


Supervisory Responsibilities:


  • Effectively train, manage, and develop staff ensuring successful delivery of the customer success function, including agreed KPI’s.
  • Responsible for the hiring, discipline and training of assigned staff in conjunction with Department Manager.
  • Review time off requests and ensure adequate staff levels are in place at all times.
  • Monitors staff performance ensuring all customer service level agreements (SLAs) are met or exceeded.
  • Establish KPIs for staff, evaluate performance against KPIs and job responsibilities and conduct quarterly performance reviews. Takes remedial action as required if an individual’s performance does not meet the required standards.
  • Conducts regular team meetings and 1-2-1s with direct report lines.
  • Identify & implement improvements within the team to ensure efficiencies within all processes.


Education and Experience Requirements:


  • High school degree or equivalent required; Associate degree in Business, Management or related discipline preferred.
  • Minimum of four to six years of customer call center or customer facing help desk experience supporting technology related products required. Previous customer onboarding experience preferred.
  • Two to three years of previous supervisory experience within a help desk, call center or related operation required.
  • Previous experience working cross-functionally with Sales, Operations, Production advocating for customers.
  • Proven track record of successfully developing and executing customer success strategies.
  • A passion for helping customers succeed and a commitment to delivering exceptional service.
  • Strong leadership and supervisory skills, with experience leading high-performing teams.
  • Effective computer skills to include Microsoft Office, service ticketing systems, knowledge base, ERP and related computer software required. Experience with Zoho preferred.
  • Experience developing, tracking and evaluating customer success performance metrics.
  • Ability to multi-task, demonstrate initiative and focus on delivering high quality results leading to improved customer satisfaction.
  • Strong problem-solving skills, analytical, and a proactive approach to addressing customer needs.
  • Strong time management, organization and problem-solving skills required. Ability to work under pressure and with shifting priorities is a must.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and internal teams.


Compensation and Benefits:


  • Competitive salary range of $60,000 to $63,000 per year depending upon experience.
  • 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
  • Company provided medical, dental, vision, FSA and life/AD&D insurance plans.
  • 401k Plan with Company match of up to 4% and immediate vesting.


WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidate can expect to receive comprehensive training, coaching and support as well as opportunities for advancement.


WCCTV is an Equal Opportunity Employer.

Not Specified
Manufacturing Quality Engineer (ISO9001)
Salary not disclosed
Plano, TX 2 days ago

Who We Are:

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.


Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.


What you would be doing:

Ensures manufacturing and assembly processes/procedures utilized by Contract Manufacturers meet product quality and reliability requirements.

Tracks ongoing quality and yield performance to drive improvement activities.

Evaluates new product designs for manufacturability.

Assists Contract Manufacturers with problem identification, root cause analysis, and corrective action identification, verification, and implementation.

Implements quality plans for rapidly transitioning products into manufacture.

Determines acceptability of product from subcontractors and internal operations.

Supports quality system development and implementation to applicable codes and standards such as ISO9001, etc.

Performs, documents and track results of internal audits.

Generates, evaluates and tracks corrective action requests.

Inspects and evaluates material and product quality according to internal process and procedures.

Assists in training of company personnel.

Interfaces with customers for quality activities

.



What we require (Skills and Background):

  • Bachelor’s degree in engineering, Electronics or related discipline or equivalent desired
  • Four to six years of previous quality assurance experience in the electronics or power industry required.
  • Previous experience working with an ISO-9001 quality assurance program required
  • Automotive background experience (IATF 16949 Automotive Quality Management System in particular) to support EV business.
  • Core Quality and Engineering Tools (QMS, PPAP, APQP, FMEA, SPC, MSA, QCP, PMP)
  • Quality metrics and driving metrics improvement (Yield, Cpk, GR&R, Scrap, MRB, DPPM
  • Knowledge of statistical techniques and demonstrated ability to review and approve test plans, qualification reports, drawings, documents
  • Quality Control Analysis; conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Monitoring/ Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Demonstrated advance proficiency with computer software to include MS Office (Word and Excel) and e-mail

Desired Skills:

Auditor or Lead Auditor Certification or Certified Quality Engineer is preferred.

ISO14001:2015 Environmental Management Systems, ISO 45001 Health, and Safety Management is a plus.

Delta SQMS (Smart Quality Management System) experience

Smart IQC

MES (Manufacturing Execution System)





What you will experience at Delta:

You will be joining one of the world’s leaders in technology as they grow their presences in North America. This role offers a competitive salary package, comprehensive benefits, and the opportunity to work with a dynamic team in a fast-paced and innovative environment. If you are a self-starter with a passion for technology and a commitment to customer satisfaction, this is the job for you.

Not Specified
Production Line Supervisor - Bilingual Spanish
🏢 Delta Electronics Americas
Salary not disclosed
Plano, TX 2 days ago

Who We Are:

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.


Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.


What you would be doing:

Responsible for safely Assemble quality products through the efficient use of manpower, materials, and equipment. The Production Assembly Line Supervisor, directs the activities to Production Assembly departments, promotes safe work practices, maintains production schedules and record keeping, and ensures quality standards are met. This position plans work, makes assignments, assists in the hiring process, trains new employees, and administers company policies consistently. Communicates well with Eng. Planning

  • Production Schedule and work order:
  • Close work order within 4hrs after return FG to Stock.
  • Manufacturing experience, Power Electronics, (UPS, Switchboards, Panel Boards, Power Distribution Units)
  • Accurately complete production reports; complete details of run time report.
  • Communicate any material shortages
  • Responsible of achieving the daily production requirements
  • Assessing project and resource requirements.
  • Train new employees utilizing the OI.
  • Achieve monthly productivity KPI.
  • Read, Review, Plan and organize production schedules. To meet OTD.


  • 5S and Safety: Promote safety in the workplace on a daily basis; lead and direct Safety Program on a team as defined
  • Lead safety discussions, training with employees, audit associate safety practices during walk around.
  • Maintain Delta’s competence plan
  • Ensure that all necessary PPE is being follow.
  • Report all safety issues to manager.
  • Maintain housekeeping standards 5S by inspecting each line, update line charts with data & comments.
  • Perform periodic check-ins after Initial training.
  • Teach employees to run 5S audits. And Follow Delta’s 5S Score Card.


  • Training and Coach: Provide on-the-job training for associates in all areas of their job duties.
  • Set Goals for employees & Make employees accountable.
  • Share and review company mission and goals.
  • Work on getting regular feedback from your team.


  • WIP & Material Management: Maintain Scrap report
  • Manage and report material with over usage/ over issue.
  • Responsible for area inventory control for the area.
  • Assess staffing levels, adhere to budgeted headcount numbers for work needs, and work with Production Manager and HR to fill.


  • Work Quality: Follow SOP.
  • Ready to work before and after shift starts.
  • Manage team meetings, and attend additional management team meetings as necessary.
  • Lead by example following the 3 basics rules, Safety, Quality and productivity.
  • Comply with and consistently administer company policies.
  • Accurate Safety, Production, Scrap, Quality an HR recordkeeping.


  • Process & Continuous Improvement: Identify limiting factors of production and make recommendations for continual improvement.
  • Maintain department procedure and work instructions and work with PE to update as necessary
  • Maintain compliance with QMS system; QA Scrap & First Piece Approvals
  • Schedule regular communication meetings to promote team building and improvement
  • Ensure that the EMS conforms to ISO14001: 2015
  • Ensure processes are delivering intended outcomes
  • Report to Top Management on the performance of the EMS; on opportunities for improvement; on change requirements; on innovations
  • Ensure the integrity of the EMS is maintained





What we require (Skills and Background):

  • Bachelor’s Degree or equivalent (preferred) in electrical
  • 5+ years of supervisory experience in high-Volume production and/or industrial industry.
  • Strong organizational, Leadership & administrative Skills.
  • Knowledge and understanding of fabrication, mechanical, electrical, and electronic principals,
  • Must understand specific OSHA and EPA standards as they relate to the plant environment.
  • Ability to interpret an extensive variety of technical instructions.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Computer literate – (MS Office) (ERP Systems – SAP)


What you will experience at Delta:

You will be joining one of the world’s leaders in technology as they grow their presences in North America. This role offers a competitive salary package, comprehensive benefits, and the opportunity to work with a dynamic team in a fast-paced and innovative environment. If you are a self-starter with a passion for technology and a commitment to customer satisfaction, this is the job for you.

Not Specified
Optics Manufacturing Engineer - Richardson, TX
✦ New
$66,000 - 130,000
Richardson, TX 1 day ago

Date Posted:

2025-12-17

Country:

United States of America

Location:

TX231: Richardson 1601 North Plano Road , Richardson, TX, 75081 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

At Raytheons Optics Manufacturing Center, the Manufacturing Engineering team plays a critical role in sustaining our competitive edge in the design and production of complex optical components, assemblies, and systems. We are responsible for driving operational excellence—ensuring high-quality product delivery that meets schedule, cost, and safety targets.

The Manufacturing Engineering team at our facility in Richardson TX seeks a highly skilled and motivated Optics Manufacturing Engineer to join our team. Relocation benefits are available. This is a unique opportunity to contribute to the production of advanced optical elements using state-of-the-art grinding and polishing technologies.

( NOTE: This is high-precision optics technology, not eyeglasses / eyesight related)

What You Will Do:

  • Provide engineering support for the fabrication and metrology of high-precision optical windows, lenses and prisms.
  • Develop and document robust manufacturing process plans that meet complex optical and mechanical specifications, while optimizing for cost, throughput, quality, and yield.
  • Interpret and verify conformance of engineering drawings, specifications, work instructions, and test procedures to applicable internal and external standards.
  • Support bid and proposal efforts by estimating time and resources required for manufacturing activities.
  • Drive continuous improvement initiatives through data analysis and process optimization.
  • Collaborate closely with manufacturing technicians on the factory floor to resolve production issues in real time.
  • Specify, procure, and validate production and metrology equipment required for optical manufacturing and testing.
  • Lead root cause analysis and corrective action (RCCA) efforts for product or process failures using structured problem-solving tools such as 5 Whys and Fishbone.
  • Interface with cross-functional teams, program management, and customers to provide technical guidance, ensure requirements compliance, and support key project milestones.
  • First / day shift position.

Qualifications You Must Have:

  • Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM) or equivalent, with a minimum of 2 years of relevant engineering experience.
    • Relevant experience is providing engineering support in a precision optics manufacturing environment.
  • Work history in optical manufacturing processes, including grinding, pitch polishing, and/or pad polishing techniques.
  • Hands-on experience operating planetary and spindle polishing machines for optical fabrication.
  • Proficiency in measuring and evaluating optical components using optical interferometry.

Qualifications We Prefer:

  • Advanced degree (MS/PhD) in Mechanical Engineering, Precision Engineering, or a related field.
  • Reading and interpreting engineering drawings that utilize GD&T standards and translating them into appropriate manufacturing steps.
  • Hands-on expertise in operating and programming 3-axis and/or 5-axis CNC equipment using CAM software MasterCAM or comparable platforms.
  • Setting up machines, executing initial runs, troubleshooting issues, and conducting post-machining inspections.
  • Creating and evaluating CAD models using Creo, SolidWorks, or similar CAD software.
  • Conducting root cause analysis and implementing effective corrective actions.
  • Developing clear and detailed technical documentation to support manufacturing operations.
  • Adapting work hours as needed to meet business and production demands.

What We Offer:

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. 

Relocation offered.

Learn more & apply now!

Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

#LI-Onsite

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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permanent
Customer Success Leader- West Region (AZ, CA, CO, ID, MT, NV, NM, OR, UT, WA,WY)
Salary not disclosed
Plano, TX 2 days ago


About the Role



Impact you will make



The Regional Customer Success Leader plays a pivotal role in driving FinThrive's mission to transform healthcare revenue management through technology and partnership. This leader ensures that our customers realize measurable financial and operational outcomes while maintaining strong executive relationships across their portfolio. By coaching and empowering a high-performing team of Customer Success Directors, this role directly influences revenue retention, client growth, and customer satisfaction. Acting as a strategic connector between our clients and internal teams, the Regional Leader helps shape FinThrive's reputation as a trusted partner and accelerates our success in an evolving healthcare landscape.



Regional Customer Success Leader



What You Will Do





  • Report to the SVP, Growth and lead a regional team of Customer Success Directors

  • Coach, mentor, and develop Customer Success Directors to build a high-performance culture focused on proactive client engagement, strategic account planning, and measurable outcomes.

  • Ensure execution of account strategies that drive revenue retention, client growth, NPS improvement, and achievement of customer success KPIs.

  • Use data-driven insights to identify at-risk accounts, develop intervention plans, and align customer outcomes with FinThrive's strategic objectives.

  • Partner cross-functionally with Sales, Product, Marketing, Implementation, Customer Support, IT, and Finance to ensure seamless customer experience and alignment on account strategy.

  • Lead regular Executive Business Reviews (EBRs) and support escalation management to ensure client satisfaction and value realization.

  • Drive adoption of FinThrive's full suite of revenue cycle technology solutions across your customer portfolio.

  • Represent the voice of the customer internally and influence product roadmaps through structured feedback loops.

  • Collaborate with leadership on forecasting, renewal planning, and upsell strategies to meet financial targets.

  • Travel up to 50% to meet with customers, attend industry events, and strengthen executive relationships.



What You Will Bring





  • 10+ years of experience in healthcare technology, revenue cycle management, or SaaS-based customer success.

  • 5+ years of leadership experience managing and developing regional or national customer success teams.

  • Proven success in revenue retention, growth, and client satisfaction within complex healthcare organizations.

  • Strong executive presence and communication skills, with the ability to influence at all levels of the client organization.

  • Experience in account strategy, KPI management, and operational execution.

  • Demonstrated ability to collaborate across functions and drive cross-departmental alignment.

  • Excellent analytical, problem-solving, and organizational skills with a data-first mindset.

  • Proficiency with Salesforce, Gainsight, Gong and other CRM or customer success tools.

  • Bachelor's degree required; MBA or advanced degree preferred.

  • Travel required: up to 50%.



What We Would Like to See





  • Prior experience with revenue cycle SAAS technology and service solutions

  • Strong understanding of healthcare reimbursement, payer-provider workflows, and regulatory requirements.

  • Demonstrated success driving NPS participation, EBR cadence, and customer engagement metrics.

  • Commitment to FinThrive's core values - Customer Centric, Agile, Reliable, Engaged (CARE).



About FinThrive



FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.




Award-winning Culture of Customer-centricity and Reliability



At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.




Our Perks and Benefits



FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.




FinThrive's Core Values and Expectations





  • Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities

  • Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations



Physical Demands

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.

FinThrive Privacy Notice for California Resident Job Candidates

Know Your Rights
Pay Transparency Notice




FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

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