Information Technology For Development Jobs in Remote Usa, IL

Client Engagement Coordinator

Client Engagement Operations & Sales Support (Onshore)

We are seeking a detail-oriented and proactive Client Engagement Coordinator to support client engagement operations, lead management, and sales execution. This role works closely with Client Partners and cross-functional teams to help track leads, maintain pipeline visibility, and ensure follow-through across client engagement activities.

This position is ideal for someone early to mid-career who is looking to grow in sales operations, client engagement, or consulting operations, and who thrives in an organized, execution-focused role.

This is an onshore, Chicago-based role reporting to the VP of Client Engagement, with a hybrid work model out of our Westmont, IL office. Client Engagement Manager Onsho…

Core Role Purpose

Support Client Engagement operations by coordinating leads, maintaining CRM accuracy, and assisting Client Partners with pipeline tracking and follow-ups.

Help ensure consistency, organization, and visibility across sales and client engagement activities.

Reduce administrative and operational burden on Client Partners so they can focus on client relationships and revenue growth.

Key Responsibilities

Lead Coordination & Pipeline Support

• Assist in managing incoming leads from various sources (marketing, partners, referrals, events, etc.).
• Support lead assignment, tracking, and status updates within Salesforce and HubSpot.
• Work with Client Partners to:
• Track follow-ups and next steps
• Monitor pipeline movement and aging
• Ensure activities and notes are properly logged
• Help maintain accurate CRM data to support reporting and forecasting.

Sales Operations & Reporting Support

• Assist with preparation of pipeline reports, dashboards, and scorecards.
• Support weekly and monthly pipeline review processes.
• Help identify gaps in follow-up, data quality, or process adherence.
• Provide administrative and analytical support to sales and engagement leadership.

SOW & Renewal Coordination (Support Role)

• Assist with the preparation and tracking of Statements of Work (SOWs).
• Help monitor renewal timelines and flag upcoming renewals.
• Coordinate documentation and approvals with Sales, Finance, Legal, and Delivery teams.

Pre-Sales & Proposal Support

• Support proposal development, pricing inputs, and deal coordination.
• Help gather inputs from internal teams and ensure timely submissions.
• Assist with staffing models and deal documentation.

RFP / RFI / RFQ Support

• Assist in coordinating RFP, RFI, and RFQ responses.
• Track deadlines, inputs, and submission requirements.
• Help ensure responses are complete and submitted on time.

Salesforce Hygiene & Process Support

• Support Salesforce data hygiene by:
• Updating lead and opportunity records
• Logging activities and notes
• Assisting with forecast updates
• Help maintain standard sales and engagement processes.
• Identify process gaps or inefficiencies and escalate opportunities for improvement.

Cross-Functional Coordination

• Act as a coordination point between Client Partners and internal teams including:
• Delivery & Practice Leaders
• Finance, Legal, Talent, and Operations
• Help ensure information flows smoothly across teams during sales and engagement cycles.

Required Qualifications

• 2-5 years of experience in sales operations, client engagement, account coordination, or a related role
• Experience working with CRM tools (Salesforce preferred)
• Strong organizational skills and attention to detail
• Comfortable working with data, tracking tasks, and managing follow-ups
• Strong written and verbal communication skills
• Interest in growing a career in client engagement, sales operations, or consulting
• Background or exposure to IT consulting, technology services, or B2B environments is a plus
• Local to Chicago, IL with ability to work hybrid from the Westmont office

Benefits

• 100% free medical insurance, including dental and vision
• 50% contribution for dependents
• 401K Option
• Paid holidays, Sick leaves, Accrued holidays etc.

Job Title: Packaging Design Engineer

Industry: Thermoformed Food Grade and Consumer Grade Packaging Products

Location: On-site in the DeKalb, IL Area

Position Brief:

The Chatham Group Advanced Materials and Technologies Recruiting Team is seeking highly qualified candidates for a Packaging Design Engineer for a client in the specialty packaging technology industry. This is a mid-junior level position that requires hands-on experience with rigid thermoformed packaging design concepts with experience in sustainable food grade and/or consumer packaging technology and manufacturing methods. You will work closely with the manufacturing engineering and quality assurance teams to deliver compliant and production ready packaging solutions for new and existing products.

Responsibilities:

• Design food device packaging systems from initial concept through testing and production using CAD programs, particularly SolidWorks
• Focus on Thermoforming technologies to develop portion-separated trays, blister packs, tubs, clamshells, etc
• Use CAD programs to develop 3D models and assemblies as well as 2D drawings for specification
• Evaluate various polymeric materials such as PET, HIPS, PVC, etc for their performance properties such as wall thickness, strength, rigidity, and more
• Create prototype products using new or existing tooling, and/or 3D printing technologies and conduct feasibility reviews for functional integrity, stackability, etc
• Lead the IQ/OQ/PQ product validation process and comply with ISO manufacturing quality standards

Requirements:

• BS in Packaging Engineering, Packaging Science, Mechanical Engineering, or other highly relevant field
• 3+ years of experience in packaging design preferably in thermoformed food grade or consumer packaging
• High proficiency with CAD programs, particularly SolidWorks
• Working knowledge of thin-gauge thermoformed packing design
• Understanding of product lifecycle and circularity in packaging design
• Ability to conduct market research and potentially attend trade shows

Compensation will be commensurate with experience and relocation may be provided to qualified candidates.

Project Manager - Quality & Change Management

Duration: 12 Months (Possible Extension)

Location: Hybrid - Sheridan Road, North Chicago, IL 6 days remote per week)

Overview

We are seeking a Project Manager (Non-IT) to support Quality and Change Management activities related to product lifecycle processes. This role focuses on executing and managing Change Plans for operational or product-related changes, ensuring that all required tasks, documentation, assessments, and approvals are completed according to quality guidelines.

The position operates in a cross-functional matrix environment and will collaborate closely with teams across Supply Chain, Regulatory, and Quality to ensure product lifecycle changes are implemented smoothly and in compliance with regulatory and quality standards.

Key Responsibilities:

Change Plan Management

• 
  
• Serve as the Change Owner responsible for setting up and managing Change Plans related to product lifecycle activities.
  
• Drive the initiation, execution, and completion of change plans for operational or product-related changes such as packaging updates, process modifications, distribution changes, or documentation updates.
  
• Identify impacted products, markets, and stakeholders and ensure all required actions are documented and completed.
  
• Track and manage tasks, approvals, and timelines until the change plan is successfully closed.
  

• 
  
• Work closely with Supply Chain, Regulatory, and Quality teams to gather required information and complete change plan activities.
  
• Organize and lead project planning meetings with cross-functional teams.
  
• Coordinate with stakeholders to identify task owners, approvers, and due dates for required actions.
  
• Follow up with stakeholders to ensure tasks and documentation are completed on time.
  

• 
  
• Create and maintain change documentation within Quality Management Systems (QMS).
  
• Work with change control tools and workflow systems such as: OneTrack, TrackWise, SolTRAQs
  
• Ensure change records follow established quality guidelines and documentation standards.
  

• 
  
• Monitor progress of change plans and track action items and approvals.
  
• Compile and maintain metrics and reports, including: Open change plans, Outstanding tasks, KPI tracking
  
• Support reporting activities using Excel and internal reporting tools.
  

• 
  
• Identify opportunities for process improvements, automation, and workflow optimization.
  
• Maintain a backlog of improvement opportunities and prioritize initiatives.
  
• Support implementation of initiatives to improve operational efficiency.
  

• 
  
• Bachelor's degree with 4-8 years of equivalent professional experience
  
• Experience in Project Management and Change Management
  
• Experience working in cross-functional or matrix environments
  
• Strong organizational and communication skills
  
• Ability to manage multiple tasks and coordinate with stakeholders
  
• Experience working in regulated industries (pharmaceutical, healthcare, food, or similar)
  
• Ability to work independently and manage projects through completion
  

• 
  
• Experience working in pharmaceutical, life sciences, or healthcare industries
  
• Familiarity with Quality Management Systems (QMS) or change control platforms
  
• Experience with workflow tools such as OneTrack, TrackWise, or SolTRAQs
  
• Understanding of product lifecycle processes and validation documentation
  
• Experience working with data tracking, KPI reporting, or operational metrics
  

• 
  
• Project Management, Change Management / Change Control, Cross-Functional Team Leadership, Quality Systems Documentation, Stakeholder Coordination, Process Improvement, KPI Reporting & Data Tracking, Excel Reporting.
  

• 
  
• Set up and manage Change Plans related to product lifecycle activities.
  
• Coordinate meetings with cross-functional teams to define scope, tasks, and timelines.
  
• Collect and track information required for change documentation.
  
• Assign and follow up with task owners and approvers.
  
• Ensure documentation and system updates are completed within defined timelines.
  
• Monitor change plan status and escalate risks or delays when necessary.
  
• Track metrics and compile reports related to change activities.
  

• 
  
• Monitoring the status of phone agents
  
• Monitoring telephone queues
  
• Communicating with agents
  
• regarding schedule adherence
  
• regarding schedule adjustments
  
• Communicating with supervisors
  
• about agent status
  
• about phone queue mitigation
  
• about skill changes
  
• Updating meetings, callouts, etc.
  
• Coordinating ad hoc off-line time with the supervisors throughout the day.
  

• 
  
• Reviews, analyzes, and evaluates business systems and user needs.
  
• Documents requirements defines scope and objectives and formulates systems to parallel overall business strategies.
  
• May require an associate degree in a related area and 3+ years of experience in the field or in a related area.
  
• Has knowledge of commonly used concepts, practices, and procedures within a particular field. Generally, supports commodity or generic/unspecified skills, such as Application Support, Business Analyst, Compliance Consulting, Domaine SME, SharePoint BSA.
  
• Relies on instructions and pre-established guidelines to perform the functions of the job.
  
• Works under immediate supervision.
  
• Primary job functions do not typically require exercising independent judgment. Typically reports to a manager or a team Lead.
  

• 
  
• Support Contact Center Workforce Management (WFM) processes for Forecasting, Scheduling, intraday, shrinkage and Reporting Analytics to ensuring business goals, objectives, and service level agreements are satisfied.
  
• Monitor and analyze call and activity volumes vs. available staff and optimize resource schedules to maintain contact center key performance indicators.
  
• Maintain and update schedules for staff to ensure optimal coverage with the right resources, in the right place, at the right time.
  
• Develop, analyze, and deliver WFM and Contact Center reports with lessons learned from prior day/week/month.
  
• Maintain and adjust agent resource assignments ensuring they receive the right calls at the right time.
  
• Review and approve agent time off and schedule change requests.
  
• Research and analyze agent schedule adherence issues/concerns and deliver suggestions for improvement.
  

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

This is a Program direct-support position and requires a technical understanding of piece part electronic components and their assembly level applications.  This candidate will transition into a key leadership position in the supporting program Obsolescence Integrated Product Team and will drive issue resolution for situations involving obsolescence.  

The selected candidate will perform and/or assist in the performance of Parts Engineering, Components Engineering or Applications Engineering tasks supporting programs in the Proposal, System Design Description, Low Rate Initial Production, Production and Support phases. Position will require day to day interface with Designers, Contracts, Estimating, Supply Chain, Program Management, and other disciplines. 

 
This position is an onsite role, located in Tucson, AZ.

What You Will Do: 

• Understand and/or generate a program statement of work (SOW) and other defined customer component application requirements. 

• Develop and/or sustain a proactive Obsolescence Management process to deliver cost saving obsolescence mitigation strategies and solutions. 

• Drive resolution through support or execution of lifetime buys, selections of alternate parts, redesign efforts or other mitigation strategies and will facilitate and support contract negotiations, basis of estimates, and supplier statements of work for proposal efforts. 

• Interact with Program and customer leadership on a regular basis to communicate status of mitigation strategies. 

• Conduct trade study analysis help identify cost effective obsolescence driven cut in points for proposed unit redesigns.

Qualifications You Must Have:  

• Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience with any combination of the following:

• Experience with proactive and reactive component obsolescence management methodologies. 

• Experience with data collection, analysis, and presentation skills to adequately discuss system impact of component obsolescence issues. 

• Experience with project management working with schedules, costs, and integration of stakeholder needs throughout the obsolescence process. 

• Financial and Contract Management experience with proposals, BOE, EVMs, SOWs, CLINs and CDRLs. 

• Experience with BOM (Bill of Material) development and management for developmental and production programs. 

• Risk and Opportunity business case analysis experience supporting sustainment vs redesign cut in decisions. 

Qualifications We Prefer:  

• Master’s Degree in Electrical Engineering or other related science or engineering discipline 

• Ability to navigate multiple complex processes and tools. 

• Understanding of the application of technical theories and concepts as they apply to electronic components and the parts management field. 

• Ability to read and interpret engineering drawings and hierarchy definition. 

• Knowledge of component failure modes by commodity 

• Knowledge of Component MIL drawings, standards, test specifications, and associated QPLs and QMLs 

• Knowledge of component selection, screening, qualification, and derating for use in military, and aerospace flight applications 

• Knowledge of analog design and analysis, general knowledge of digital circuitry and interfaces 

• Excellent communication skills to interface with other Integrated Product Team members, including Electrical Engineering, Mechanical Engineering, Supply Chain Management, Quality, Operations, and Supplier Engineering.  

• Capable of supporting regular customer interactions including but not limited to leadership engagements, responding to proposal requests and contract negotiations. 

• Outstanding organizational, presentation and technical skills. 

• Ability to multi-task and appropriately prioritize responsibilities. 

• Willingness to support occasional travel.  

What We Offer  

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. 

This position offers relocation based on candidate eligibility.

Learn More & Apply Now!  

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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