Information Technology For Development Jobs in Provo Utah Remote

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Assistant Manager - Pathway to Restaurant Leadership (Hiring Immediately)
✦ New
Salary not disclosed
Provo, Utah 1 day ago

Start your path to Cafe Rio Stardom today!

Cafe Rio Mexican Grill is serving up fresh opportunities! We are looking for high energy assistant managers. Do you have a passion for cooking up great food?  Do you want to be  apart of a team that's creating opportunities and changing the lives of everyone we serve? 

Then come join our team and see what it's like to run a real fresh, made from scratch, restaurant concept. Show us your culinary chops and restaurant management skills, and we'll show you a career paved in tomatillo gold! Your very tasty journey is waiting amigo, come grow with us.. .we dare you!

Wondering what’s in it for you? How about:

  • 8 weeks of initial hands on training to set you up for a successful career at Cafe Rio
  • Learning how to run a multimillion-dollar restaurant
  • Competitive pay
  • Monthly bonuses
  • Paid time off
  • Free meals
  • Health care and retirement benefits

This is an opportunity you don’t want to pass up!

Cooking from scratch is both an art and a science, and at Cafe Rio, we take it to the next level. We instill our passion and promise in everything we do, you’ll learn from our food masters at the restaurant. You’ll learn the ins and outs of running a restaurant, you’ll become a food fanatic, taking pride in the layering of flavors to create the ultimate masterpiece for our customers. We’ll teach you how to lead, develop and mentor those around you.

This is just the tip of the tortilla chip! This isn’t just a job amigo, this is a career.

If you love the fast pace, adrenaline rush of a high energy environment, and the desire to move your career forward, then come see what we have to offer. Visit us at  least 18 years of age

  • Proof of valid driver’s license
  • Able to lift and carry at least 50 lbs. and stand for 8 plus hrs.
  • 2 or more years of management experience, preferably in the restaurant industry managing a team of 15 or more employees at a time, interacting frequently with customers, and coaching employees to assume increasingly challenging roles
  • Available to work flexible hours including early mornings, evenings, weekends and/or holidays, as well as work weeks that may at times exceed 40 hours
  • Demonstrates strong interpersonal communication skills; able to easily interact with diverse employees, bilingual (English/Spanish) a plus
  • permanent
    Deputy Restaurant Manager (Hiring Immediately)
    ✦ New
    🏢 Cafe Rio
    Salary not disclosed
    Provo, Utah 1 day ago

    Start your path to Cafe Rio Stardom today!

    Cafe Rio Mexican Grill is serving up fresh opportunities! We are looking for high energy assistant managers. Do you have a passion for cooking up great food?  Do you want to be  apart of a team that's creating opportunities and changing the lives of everyone we serve? 

    Then come join our team and see what it's like to run a real fresh, made from scratch, restaurant concept. Show us your culinary chops and restaurant management skills, and we'll show you a career paved in tomatillo gold! Your very tasty journey is waiting amigo, come grow with us.. .we dare you!

    Wondering what’s in it for you? How about:

    • 8 weeks of initial hands on training to set you up for a successful career at Cafe Rio
    • Learning how to run a multimillion-dollar restaurant
    • Competitive pay
    • Monthly bonuses
    • Paid time off
    • Free meals
    • Health care and retirement benefits

    This is an opportunity you don’t want to pass up!

    Cooking from scratch is both an art and a science, and at Cafe Rio, we take it to the next level. We instill our passion and promise in everything we do, you’ll learn from our food masters at the restaurant. You’ll learn the ins and outs of running a restaurant, you’ll become a food fanatic, taking pride in the layering of flavors to create the ultimate masterpiece for our customers. We’ll teach you how to lead, develop and mentor those around you.

    This is just the tip of the tortilla chip! This isn’t just a job amigo, this is a career.

    If you love the fast pace, adrenaline rush of a high energy environment, and the desire to move your career forward, then come see what we have to offer. Visit us at  least 18 years of age

  • Proof of valid driver’s license
  • Able to lift and carry at least 50 lbs. and stand for 8 plus hrs.
  • 2 or more years of management experience, preferably in the restaurant industry managing a team of 15 or more employees at a time, interacting frequently with customers, and coaching employees to assume increasingly challenging roles
  • Available to work flexible hours including early mornings, evenings, weekends and/or holidays, as well as work weeks that may at times exceed 40 hours
  • Demonstrates strong interpersonal communication skills; able to easily interact with diverse employees, bilingual (English/Spanish) a plus
  • permanent
    Assistant Manager (Hiring Immediately)
    ✦ New
    🏢 Cafe Rio
    Salary not disclosed
    Provo, Utah 1 day ago

    Start your path to Cafe Rio Stardom today!

    Cafe Rio Mexican Grill is serving up fresh opportunities! We are looking for high energy assistant managers. Do you have a passion for cooking up great food?  Do you want to be  apart of a team that's creating opportunities and changing the lives of everyone we serve? 

    Then come join our team and see what it's like to run a real fresh, made from scratch, restaurant concept. Show us your culinary chops and restaurant management skills, and we'll show you a career paved in tomatillo gold! Your very tasty journey is waiting amigo, come grow with us.. .we dare you!

    Wondering what’s in it for you? How about:

    • 8 weeks of initial hands on training to set you up for a successful career at Cafe Rio
    • Learning how to run a multimillion-dollar restaurant
    • Competitive pay
    • Monthly bonuses
    • Paid time off
    • Free meals
    • Health care and retirement benefits

    This is an opportunity you don’t want to pass up!

    Cooking from scratch is both an art and a science, and at Cafe Rio, we take it to the next level. We instill our passion and promise in everything we do, you’ll learn from our food masters at the restaurant. You’ll learn the ins and outs of running a restaurant, you’ll become a food fanatic, taking pride in the layering of flavors to create the ultimate masterpiece for our customers. We’ll teach you how to lead, develop and mentor those around you.

    This is just the tip of the tortilla chip! This isn’t just a job amigo, this is a career.

    If you love the fast pace, adrenaline rush of a high energy environment, and the desire to move your career forward, then come see what we have to offer. Visit us at  least 18 years of age

  • Proof of valid driver’s license
  • Able to lift and carry at least 50 lbs. and stand for 8 plus hrs.
  • 2 or more years of management experience, preferably in the restaurant industry managing a team of 15 or more employees at a time, interacting frequently with customers, and coaching employees to assume increasingly challenging roles
  • Available to work flexible hours including early mornings, evenings, weekends and/or holidays, as well as work weeks that may at times exceed 40 hours
  • Demonstrates strong interpersonal communication skills; able to easily interact with diverse employees, bilingual (English/Spanish) a plus
  • permanent
    Operations Manager (Hiring Immediately)
    ✦ New
    🏢 Cafe Rio
    Salary not disclosed
    Provo, Utah 1 day ago

    Start your path to Cafe Rio Stardom today!

    Cafe Rio Mexican Grill is serving up fresh opportunities! We are looking for high energy assistant managers. Do you have a passion for cooking up great food? Do you want to work with a company that is dedicated to the people who make it? Then come join our team and see what it's like to run a real fresh, made from scratch, restaurant concept. Show us your culinary chops and restaurant management skills, and we'll show you a career paved in tomatillo gold! Your very tasty journey is waiting amigo, come grow with us.. .we dare you!

    Wondering what’s in it for you? How about:

    • 10 weeks of initial hands on training to set you up for a successful career at Cafe Rio
    • Learning how to run a multimillion-dollar restaurant
    • Competitive pay
    • Monthly bonuses
    • Paid time off
    • Free meals
    • Health care and retirement benefits

    This is an opportunity you don’t want to pass up!

    Cooking from scratch is both an art and a science, and at Cafe Rio, we take it to the next level. We instill our passion and promise in everything we do, you’ll learn from our food masters at the restaurant. You’ll learn the ins and outs of running a restaurant, you’ll become a food fanatic, taking pride in the layering of flavors to create the ultimate masterpiece for our customers. We’ll teach you how to lead, develop and mentor those around you.

    This is just the tip of the tortilla chip! This isn’t just a job amigo, this is a career.

    Requirements

    • At least 18 years of age
    • Proof of valid driver’s license
    • Able to lift and carry at least 50 lbs. and stand for 8 plus hrs.
    • 2 or more years of management experience, preferably in the restaurant industry managing a team of 15 or more employees at a time, interacting frequently with customers, and coaching employees to assume increasingly challenging roles
    • Available to work flexible hours including early mornings, evenings, weekends and/or holidays, as well as work weeks that may at times exceed 40 hours
    • Demonstrates strong interpersonal communication skills; able to easily interact with diverse employees, bilingual (English/Spanish) a plus
    permanent
    Assistant Store Director (Hiring Immediately)
    ✦ New
    🏢 Cafe Rio
    Salary not disclosed
    Provo, Utah 1 day ago

    Start your path to Cafe Rio Stardom today!

    Cafe Rio Mexican Grill is serving up fresh opportunities! We are looking for high energy assistant managers. Do you have a passion for cooking up great food? Do you want to work with a company that is dedicated to the people who make it? Then come join our team and see what it's like to run a real fresh, made from scratch, restaurant concept. Show us your culinary chops and restaurant management skills, and we'll show you a career paved in tomatillo gold! Your very tasty journey is waiting amigo, come grow with us.. .we dare you!

    Wondering what’s in it for you? How about:

    • 10 weeks of initial hands on training to set you up for a successful career at Cafe Rio
    • Learning how to run a multimillion-dollar restaurant
    • Competitive pay
    • Monthly bonuses
    • Paid time off
    • Free meals
    • Health care and retirement benefits

    This is an opportunity you don’t want to pass up!

    Cooking from scratch is both an art and a science, and at Cafe Rio, we take it to the next level. We instill our passion and promise in everything we do, you’ll learn from our food masters at the restaurant. You’ll learn the ins and outs of running a restaurant, you’ll become a food fanatic, taking pride in the layering of flavors to create the ultimate masterpiece for our customers. We’ll teach you how to lead, develop and mentor those around you.

    This is just the tip of the tortilla chip! This isn’t just a job amigo, this is a career.

    Requirements

    • At least 18 years of age
    • Proof of valid driver’s license
    • Able to lift and carry at least 50 lbs. and stand for 8 plus hrs.
    • 2 or more years of management experience, preferably in the restaurant industry managing a team of 15 or more employees at a time, interacting frequently with customers, and coaching employees to assume increasingly challenging roles
    • Available to work flexible hours including early mornings, evenings, weekends and/or holidays, as well as work weeks that may at times exceed 40 hours
    • Demonstrates strong interpersonal communication skills; able to easily interact with diverse employees, bilingual (English/Spanish) a plus
    permanent
    Actuarial Analyst (Hybrid in San Jose, CA)
    ✦ New
    Salary not disclosed

    Job Summary

    Under limited supervision, uses specialized knowledge and skills obtained through education and experience to prepare financials and financial analysis reports to analyze the financial costs of risk and uncertainty .Evaluation, originality and ingenuity are required to locate, select and apply appropriate procedures, processes and techniques to specific assignments. Uses mathematics, statistics, and financial theory to assess the risk. Regular contact with senior management and other internal customers is required to identify, research, and provide recommendations to minimize the cost of risk.


    Essential Duties and Responsibilities

    • Perform valuation services for pension and post-retirement medical plans

    • Prepare plan design alternatives for pension and post-retirement medical plans

    • Prepare and present key findings to clients

    • Perform project tasks independently

    • Participate in the development of deliverable content that meets the needs of the client

    • Anticipate client needs and formulate solutions to client issues

    • Prepare deliverables with accuracy and quality

    • Provide coaching and mentoring to junior staff

    • Manage own personal and professional development; seek opportunities for professional growth and expansion of consulting skills and experiences


    Knowledge of

    • Advanced statistics and modeling software

    • identifying and validating pension plan data

    • Experience performing benefit calculations

    Skill in

    • Identifying patterns and trends in complex sets of data to determine the factors that have an effect on certain types of events.

    • Ability to use and develop spreadsheets, databases, and statistical analysis tools


    Ability to

    • Explain complex technical matters to those without an actuarial background.

    • Communicate clearly through the reports and memos that describe their work and recommendations.

    • Proficient use and development of spreadsheets, databases, and statistical analysis tools.


    Education/Previous Experience

    • Minimum 5 years of experience in relevant field, single employer and multiemployer pension plan actuary experience preferred

    • Bachelor’s degree in Mathematics, Economics, Statistics or other business related field

    Licenses/Certifications

    • FSA, ASA, and/or EA actuarial designation

    • Member of the American Academy of Actuaries preferred


    Remote working/work at home options are available for this role.
    Not Specified
    Account Executive (B2B SaaS, AI Solutions | Hybrid Atlanta / Remote US)
    ✦ New
    Salary not disclosed

    We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.


    As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.


    At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.


    Location: Atlanta (Hybrid)/US (remote)


    What You’ll Do

    As our Sales Representative, you’ll be on the front lines driving our growth:

    • Prospect, pitch, and close deals for our AI technology solution such as our chatbot
    • Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
    • Represent Commercient at meetings, demos, and events across the US
    • Gather insights from the market to help shape our product and sales strategy
    • Hit and exceed sales targets while growing your career in a fast-moving company
    • Travel to several conferences per year in the US


    Who You Are

    • Sales hunter with a passion for building relationships and closing deals
    • Energetic, ambitious, and motivated by results
    • AI enthusiast who likes to learn about AI and stays current with the trends
    • Comfortable meeting clients and thriving in a dynamic, less-structured environment
    • Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
    • 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
    • Familiarity with Salesforce, HubSpot, or ERP ecosystems
    • Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
    • Consultative, high-EQ selling style with technical curiosity
    • Comfortable engaging at C-level and VP-level
    • Self-starter with strong pipeline discipline and storytelling ability
    • Excited about shaping a next-generation AI sales motion
    • Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
    • Comfortable working independently in a remote team environment
    • Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.


    Not for you if: you dislike rejection or ambitious goals.


    Why Join Us?

    • Be a key player in our expansion — your impact is direct and visible
    • Work closely with founders and an international team
    • Learn and grow in a tech-driven, fast-moving environment
    • We have an engaging, collaborative culture focused on succeeding together


    Compensation & Perks

    • Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
    • Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
    • Comprehensive Benefits Package
    • 401k program with generous company match
    • PTO
    • Hybrid role based in Atlanta, GA with fully remote option for US-based candidates


    About Commercient

    Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.


    Why Work With Us

    • Work remotely with a diverse, supportive, and fun global team
    • Be part of an innovative company that embraces cutting-edge technology
    • Enjoy learning and development opportunities to grow your career
    • Flexible work-life balance and an environment where ideas thrive


    Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.


    Remote working/work at home options are available for this role.
    Not Specified
    Manhattan Active WMS Tech Analyst Direct Hire Remote 5000
    ✦ New
    Salary not disclosed

    Manhattan Active WMS Tech Analyst Direct Hire Remote


    Tier4 Group is seeking a driven IT MAWM Technology Analyst to support and evolve enterprise‑wide IT initiatives centered on Manhattan Active Warehouse Management (MAWM). In this role, you’ll be a key contributor to system configuration, integrations, extensions, and advanced support—helping ensure our technology ecosystem scales with current and future business needs.


    You’ll collaborate closely with IT, business partners, vendors, and QA teams while owning complex configurations, integrations, and L2/L3 troubleshooting in a fast‑paced warehouse and supply chain environment.


    What You’ll Do

    • Configure and support MAWM solutions using Manhattan Configuration Tools, Config Director, and APIs
    • Design, develop, and maintain RESTful API integrations (JSON/XML) between MAWM and third‑party systems such as ERP and TMS
    • Create, deploy, monitor, and manage MAWM extension packs using ProActive
    • Provide L2/L3 production support, including deep technical troubleshooting, root‑cause analysis, and issue resolution
    • Partner with IT, business stakeholders, and vendors to understand, document, and enhance business and technical requirements
    • Participate in the design, build, testing, validation, implementation, and ongoing support of application and infrastructure solutions
    • Collaborate with IT, QA, and business teams on test planning and execution
    • Produce and maintain technical documentation, including:
    • Configuration and extension specifications
    • System architecture diagrams
    • Integration mappings and API documentation
    • Support enterprise initiatives by ensuring MAWM aligns with evolving operational and strategic goals

    What You Bring

    • Bachelor’s degree in Computer Science, Information Technology, Supply Chain, or a related field
    • 2+ years of hands‑on experience with Manhattan Active WMS (MAWM)
    • Proven experience deploying and managing MAWM extensions using ProActive
    • Strong expertise in:
    • Manhattan Configuration Tools & Config Director
    • API development and integration (REST, JSON/XML)
    • Postman scripting and testing
    • Experience integrating MAWM via MIF with external systems (ERP, TMS)
    • Solid understanding of warehouse operations and supply chain processes
    • Excellent analytical, problem‑solving, and troubleshooting skills
    • Strong communication skills with the ability to work calmly and effectively under pressure

    Nice to Have

    • Experience supporting distribution centers or warehouse environments, especially in:
    • Food & Beverage
    • Pharmaceuticals or other regulated industries

    Why This Role

    • 100% remote opportunity (within select states)
    • Direct impact on enterprise‑level warehouse technology
    • Collaborative, cross‑functional environment
    • Opportunity to work deeply with a modern Manhattan Active platform

    Remote working/work at home options are available for this role.
    Not Specified
    Life Underwriting Sr Specialist - Remote
    ✦ New
    Salary not disclosed
    Franklin, WI, Remote 7 hours ago
    Life Insurance Signature / Authority Limits 1M Signature / 5M Authority.

    PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

    PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

    Job Summary Builds relationships with Financial Advisors and internal partners.

    Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met.

    Primary Duties & Responsibilities: Field & Client Experience ​Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business.

    Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal Responsible for prescreen inquiries.

    Underwriting Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with guidance, as needed.​ Independently reviews applications and adheres to underwriting standards and demonstrates an intermediate level of experience with NM product types and changes.

    ​ Develops and demonstrates change agility while maintaining mortality and morbidity expectations.

    ​ Demonstrates continuous learning through the early adoption of new ways of underwriting.

    ​ Develops proficiency with Reinsurance programs and determining where to best place a case.

    Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made.

    Provides active case and requirement management and provides customized service with guidance.

    ​ Communicates & negotiates with Field Partners to explain modified or declined decisions & assist in policy placement.

    ​ Develops proficiency in financial, medical, and lay underwriting assessments and provides innovations solutions to keep Northwestern Mutual as the choice of our customers.

    Actively utilizes the most effective means to obtain the necessary information, including digital health data, Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.) with limited guidance.

    Discusses cases with peer reviewers with medical and technical staff, as needed.

    ​ Understands and meets all quality, service, and production goals​.

    Solves issues & escalations, with guidance as needed.

    ​ Partners with Underwriting Support for case management Cross-functional leadership May serve as underwriting representative for improvement in product process w/collaboration w/functional partners.

    ​Participates in other projects as needed.

    Qualifications A bachelor's degree or equivalent combination of education and experience is preferred.

    1.5 years of traditional underwriting experience.

    Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules.

    Excellent written and oral communication skills with the ability to handle confidential information, and exercise tact, diplomacy, and resourcefulness.

    Proficient in computer skills and using various software packages.

    Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.

    Highly organized with the ability to establish priorities and meet deadlines.

    Displays agility to manage multiple tasks​ and adapt in a changing work environment.

    #LI-Remote or LI-Hybrid Compensation Range: Pay Range
    - Start: $61,530.00 Pay Range
    - End: $114,270.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

    It’s why we share the salary range for most of our roles.

    However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

    The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

    Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

    Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

    We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

    Skills Information Gathering (NM)
    - Intermediate, Underwriting Practices (NM)
    - Intermediate, Information Optimization (NM)
    - Intermediate, Insurance Acumen (NM)
    - Intermediate, Technology Adaptation (NM)
    - Intermediate (Inactive), Underwriting Ecosystem (NM)
    - Intermediate, Mortality, Morbidity, & Risk Analysis (NM)
    - Intermediate, Customer Centricity (NM)
    - Intermediate, Learning Agility (NM)
    - Intermediate (Inactive), Adaptive Communication (NM)
    - Intermediate, Reasoning (NM)
    - Intermediate, Decision Making (NM)
    - Intermediate, Negotiation & Managing Objection (NM)
    - Intermediate, Consulting (NM)
    - Advanced, Attention to Detail (NM)
    - Intermediate, Change Adaptability (NM)
    - Intermediate, Customer Support (NM)
    - Intermediate, Data Application (NM)
    - Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

    You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

    Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

    Keywords: Financial Broker, Location: Franklin, WI
    - 53132
    Remote working/work at home options are available for this role.
    Not Specified
    Client Care Srvcs Rep- (IWS) - Hybrid
    ✦ New
    🏢 Northwestern Mutual
    Salary not disclosed
    Franklin, WI, Hybrid 7 hours ago
    As a Client Care Services Representative within the Integrated Website Services department, you will play a crucial role in delivering exceptional support and enhancing the client experience.

    You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.

    Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.

    Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.

    Account Assistance: Help clients in connecting/linking external accounts on the consumer website.

    Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.

    Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.

    Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.

    Multi-tasking: Perform multiple job functions to support service levels and service level agreements.

    Qualifications Associate's degree in business or related field or equivalent combination of education and experience.

    Minimum of 2 years related customer service experience with proven customer service skills.

    Advanced written and verbal communication skills.

    Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.

    Strong organizational skills with the ability to prioritize tasks.

    Strong problem-solving skills and ability to provide options.

    Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

    Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.

    This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
    - FINRA Compensation Range: Pay Range
    - Start: $18.74 Pay Range
    - End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

    It’s why we share the salary range for most of our roles.

    However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

    The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

    Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

    Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

    We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

    Skills Policy Inquiries & Complaints Management​ (NM)
    - Intermediate, Customer Service Mindset (NM)
    - Intermediate, Prioritization (NM)
    - Intermediate, Policy & Procedure (NM)
    - Intermediate, Case Management (NM)
    - Intermediate, Teamwork (NM)
    - Intermediate, Compliance (NM)
    - Intermediate, Tax Awareness (NM)
    - Advanced, Field Relations (NM)
    - Intermediate, Analytical Thinking (NM)
    - Intermediate, Adaptive Communication (NM)
    - Intermediate, Quality Acumen (NM)
    - Intermediate, Root Cause Analysis & Decision Quality (NM)
    - Intermediate, Client Advocacy (NM)
    - Intermediate, Data Security (NM)
    - Advanced, Attention to Detail (NM)
    - Intermediate, Insurance Products (NM)
    - Intermediate, Change Adaptability (NM)
    - Intermediate, Customer Support (NM)
    - Intermediate, Escalation Management (NM)
    - Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

    You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

    Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

    Keywords: Field Service Representative, Location: Franklin, WI
    - 53132
    Remote working/work at home options are available for this role.
    Not Specified
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