Information Technology For Development Jobs in Palatine

The Missner Group is a Chicago-based industrial real estate and construction firm with a decades-long track record in acquisition and development across the Midwest. We're entrepreneurial, vertically integrated, and hands-on with deep experience delivering speculative and build-to-suit industrial product throughout the Chicago market. 

We operate as a lean, high-performing team where accountability, initiative, and ownership are expected. This role offers meaningful exposure to senior leadership and the opportunity to drive live industrial projects from concept through completion. 

The Role 

You'll sit at the intersection of acquisitions and development — assisting with the evaluation of new opportunities and leading projects from initial underwriting and entitlement through construction and delivery.  

What You'll Own: 

• Lead Industrial development projects from initial site evaluation and due diligence through entitlement, design coordination, construction, and delivery 
• Manage third-party/vendor partnerships, including civil engineers, environmental engineers, land planners, surveyors, and traffic consultants 
• Drive accountability, scope adherence, and budget control across all consultants 
• Reviewing and interpreting civil, environmental, and geotechnical reports to assess project feasibility and risk 
• Direct permitting and entitlement processes with municipalities 
• Review and interpret civil, environmental, traffic, and geotechnical reports to assess feasibility and risk 
• Oversee zoning analysis and entitlement strategy 
• Manage project schedules, development budgets, and cash flow forecasting 
• Coordinate with internal construction teams to ensure alignment during preconstruction and execution 
• Participate in value engineering and scope optimization 
• Prepare investment summaries and development updates for internal leadership 
• Acquisitions support — site evaluation, underwriting, and deal structuring 

What We're Looking For 

• 5+ years of experience in real estate development, construction management, or related field 
• Experience with industrial, commercial, or land development is strongly preferred 
• Demonstrated experience leading entitlements and municipal approval processes 
• Strong financial modeling skills and advanced Excel proficiency 
• Experience overseeing third-party consultants and driving accountability 
• Self-starter who thrives in a fast-paced, entrepreneurial environment 
• Ability to read and interpret construction and civil engineering documents 
• Experience managing civil engineers, environmental consultants, surveyors, and other third-party professionals 
• A degree in Civil Engineering is a plus, but not required — we’re open to Real Estate, Construction Management, Architecture, Finance, or related fields 

Why The Missner Group 

• Competitive compensation + annual performance and company-wide bonus  
• Full health benefits — medical, dental, vision, and disability 
• 401(k) Employer match  
• Generous PTO and paid holiday schedule  
• 3 PM close every Friday + Summer Friday half-days  
•  Full-cycle exposure across active industrial developments  
• Direct access to senior leadership 
• Strong Chicago industrial pipeline and established Midwest platform 
• High-performing, close-knit integrated development/construction team with deep Chicago roots 

Are you HARIBO? We are the world's #1 gummi candy manufacturer. It's a great time to join our growing organization and help spread "Childlike Happiness" (one of our core values) to consumers across the United States. The Business Development Manager - Convenience Stores (south central/ southwest US)is responsible for directly managing and growing the strategic partnerships between HARIBO and the designated Customer group along with assigned Broker selling partners. TheBusiness Development Managerwill achieve and exceed projected key account sales for customer group (assigned convenience store chains, travel center chains, etc) which are located within multiple states throughout portions of the south central United States.

The Business Development Managerwill have at least 3+ years of experience in strategic sales experience within the consumer packaged goods / CPG industry along with a Bachelor's Degree. Experience using IRI, Circana, Nielsen, or other syndicated sales data is required. Prior experience calling on C-stores/travel centers is strongly preferred. Additionally, must have the ability to travel locally, regionally, and nationally throughout up to 40% of the time, with overnight stays.

This is a remote, field-based position. The ideal candidate will be located near a major airport and currently reside in the south central / south west region of the United States (for example: Texas, Oklahoma, etc) due to the core geographic area of retail customers for this role.

Responsibilities

• Develop and execute strategies and plans to meet assigned sales targets and market share goals in area of accountability (assigned Convenience store, travel center chains)
• Manage assigned customer accounts, develop and grow business to meet HARIBO targets and customer sales targets
• Execute consumer and shopper driven strategies for your customers
• As a member of our Sales team, partner and work cross-functionally with internal stakeholders including Demand Planning, Trade Marketing, Brand Marketing, Finance, Supply Chain, Category Management, and other internal teams
• Create and execute joint business plans
• Conduct headquarter calls at corporate offices of assigned customer/retail chains
• Utilize data to develop accurate sales forecasts and use data to drive sales growth opportunities

Qualifications:

• Bachelor's Degree
• 3+ years of strategic sales experience experience in the consumer packaged goods industry
• 1+ years of experience utilizing customer sales and/or syndicated data tools such as IRI, Circana, Nielsen, etc.
• Prior experience with headquarters calls
• This is a remote, field based position that requires the ability to travel up to 40% of the time locally, regionally, and nationally; with overnight stays
• Candidate will be located near a major airport and currently reside ideally in the southern central region of the United States (ex: Texas, Oklahoma, etc) due to the core geographic area of retail customers for this role

Preferred Qualifications

• Prior experience selling into / calling on the Convenience stores / travel centers
• Prior sales experience in candy, confectionery, salty snacks
• 5+ years of experience in the consumer packaged goods / CPG industry
• Demonstrated success in business negotiations with key corporate level decision makers
• Prior experience partnering with Brokers

• Deep expertise utilizing customer sales and/or syndicated data tools such as IRI, Circana, Nielsen, etc.

Skills

• Ability to use data with a "fact-based selling" approach
• Entrepreneurial spirit and the passion to win in a fast-paced working environment

Compensation

Target Hiring Pay Range: $115,000 - $135,000 annually

This pay range represents the min/max target annual base salary range HARIBO of America, Inc. may pay for this position at the time of this posting. Please note, a candidate's offered annual salary will be determined by a variety of factors, including but not limited to, the candidate's relevant education, experience, qualifications, skills, internal equity, and the geographical location of the role.

We provide fully paid health insurance premiums and generous HSA contribution, 11 paid Holiday plus Paid Time Off/PTO, competitive 401(k), tuition reimbursement, and more.

HARIBO of America, Inc. is committed to fair and equitable pay practices and complies with all applicable federal, state, and local laws regarding pay transparency.

HARIBO of America, Inc. is an Equal Employment Opportunity Employer and maintains a Drug-Free Workplace. Employment at HARIBO of America, Inc. is subject to post offer, pre-employment drug testing. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, including protected veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. HARIBO also prohibits harassment of applicants or employees based on any of these protected categories. It is also HARIBO's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

HARIBO is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation to assist with completing the electronic application, please contact the location for which you are applying and ask to speak with the human resources representative or email .

Job Title: Data Analyst/Scientist

Duration: 12 months | Temporary to Hire

Location: Elgin, IL 60196

Worksite: Remote | 8:00 AM - 05:00 PM

Note: Preferred candidate will reside in Northern IL, but position is open to remote work in any US state (CST time zone).

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• Develop reports and dashboard to support various stakeholders such as finance, Procurement, IT and Sales
  
• Dashboard creation / visualization using Tableau, with Data extracted from Amazon Redshift and Snowflake.
  
• Perform predictive modeling and forecasting using Python, R and Tableau
  
• Design, extract and integrate data components from multiple sources, such as Amazon Redshift, Salesforce, Snowflake
  
• Design, develop, test, and maintain Google App Script projects for various applications within Google Workspace (Docs, Sheets, Forms, etc.)
  
• Driving and tracking the adoption of dashboards and reports to measure success; iterate as needed
  
• Detailed data validation to ensure directional accuracy
  
• Server license management and data access enablement as well as data visualization support
  
• Manage, update and document processes, websites, and training documentation.
  
• Drive the development of and deliver training on data sources/tools to enhance the end users' ability to analyze the business
  
• Ensure the delivery of complex data required to support the needs of predictive Modeling and Analytics
  
• Perform rigorous testing and post-validation publishing of reports
  

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• Bachelor's Degree (Computer Science, Math, or Statistics) or equivalent
  
• 3+ years of data analytics and reporting experience
  

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• Excellent data visualization skills
  
• Solid experience in creating dashboard reporting in Tableau is a must for this position
  
• Hand-on experience with Tableau, SQL, Salesforce, Python, R, Google App Script, HTML and Power BI are required for this role
  
• Proficient in Microsoft Excel, Google Sheets and Access. Experience with designing, configuring, automating custom reports within these programs.
  
• Thorough understanding of data modeling and Extract, Transform, Load (ETL) processes.
  

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• Experience with Smartsheet development.
  
• Excellent oral and written communication skills.
  
• Extremely detail-oriented and organized with a high level of commitment and follow-through.
  
• Ability to manage multiple priorities in a fast-paced, ever-changing environment.
  
• A motivated self-starter who can work both autonomously and collaboratively.
  
• Exceptional problem solving, critical thinking, and project management skills with the capacity and anticipation to adjust based on shifting deadlines and moving priorities.
  

GSD is seeking a highly skilled and client-focused Solutions Architect to join our growing team in Hanover Park, IL. This role serves as a key technical leader, bridging sales, engineering, and project delivery to design and implement innovative IT solutions.

The ideal candidate is both strategic and hands-on—capable of translating business needs into scalable, secure, and well-documented technical solutions while supporting revenue growth and ensuring operational excellence.

Key Responsibilities

Pre-Sales & Sales Engineering

• Partner with sales leadership to conduct technical discovery and client needs assessments
• Design and present customized solutions across managed services, cloud, security, and infrastructure
• Lead technical discussions in client meetings, proposals, and demonstrations
• Develop scopes of work, including assumptions, constraints, and pricing inputs
• Support RFPs, RFIs, and technical evaluations

Solution Design & Architecture

• Assess client environments, infrastructure, workflows, and security posture
• Design scalable, secure, and cost-effective solutions aligned with MSP best practices
• Architect solutions across on-premises, cloud, hybrid, networking, security, and disaster recovery environments
• Validate solutions against client objectives, compliance requirements, and internal standards

Documentation & Knowledge Management

• Create clear, comprehensive technical documentation, including:
• Solution designs and architecture diagrams
• Statements of Work (SOWs) – technical sections
• Implementation plans and runbooks
• Configuration standards and assumptions
• Ensure all solutions are properly documented and transitioned to support teams
• Maintain documentation within internal systems for scalability and consistency
• Contribute to standard solution templates, service catalogs, and technical playbooks

Client Engagement & Advisory

• Serve as the primary technical advisor during discovery, implementation, and early lifecycle phases
• Communicate complex technical concepts to both technical and non-technical stakeholders
• Build and maintain strong client relationships
• Identify opportunities for optimization, standardization, and future enhancements

Continuous Improvement & Enablement

• Stay current on emerging technologies, cybersecurity trends, and vendor roadmaps
• Maintain and pursue relevant certifications
• Share knowledge and best practices across teams
• Assist in refining service offerings, onboarding processes, and delivery standards

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 10+ years of experience in IT engineering, solution architecture, or technical pre-sales within an MSP or IT services environment
• Proven experience coordinating or leading technical projects

Technical Expertise

• Microsoft 365 and Azure
• Networking and firewall technologies
• Cybersecurity principles and compliance frameworks
• Virtualization (VMware and/or Hyper-V)
• Backup, disaster recovery, and business continuity solutions
• Strong PBX/telephony experience
• Experience creating client-facing technical documentation and project deliverables
• Excellent communication, organization, and time-management skills

Preferred Certifications

• Microsoft Certified: Azure Solutions Architect
• AWS Certified Solutions Architect

Key Competencies

• Strong attention to detail and organizational skills
• Consultative, client-first mindset
• Ownership and accountability for technical solutions
• Collaborative and team-oriented approach
• Ability to manage multiple priorities in a fast-paced environment
• Professional, confident, and solution-driven demeanor
• Willingness to travel locally and perform onsite client assessments and site surveys

Position Purpose:

The primary purpose of this position is to obtain new customers and grow existing customers’ business by partnering to advise and consult on current and future IT needs. The Sr. Account Manager will facilitate the entire sale from creating the opportunity to closing deals. All while demonstrating exceptional technology knowledge from IT equipment to managed services.

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific duties from this list does not exclude them from the position if the work is similar, related, or is an essential function of the position.

Position Responsibilities:

• Manage all customer opportunities, quotes, and orders in the appropriate MNJ system.
• Partner with available resources to meet customer needs (vendors, internal engineer, etc.).
• Continually prospect new opportunities.
• Conduct outbound phone calls and receive inbound inquiries on a daily basis.
• Attend sales meetings. These include annual company kick-off, SVS events, and monthly meetings.
• Participate in MNJ marketing activities and drive attendance to local marketing events.
• Conduct customer business reviews.
• Utilize heat mapping to manage and grow customers.
• Present annual business plan and periodic major account reviews to sales management.
• Other duties as assigned.

Position Requirements:

• High school diploma or equivalent required.
• At least 3 years of experience in IT sales.
• Must meet gross profit expectations outlined in sales title policy.
• Must be proficient in problem discovery & solution selling.
• Effective communication skills, both written and verbal.
• Must be highly organized and possess the ability to multi-task on a daily basis.
• Must have the ability to manage time to maximize sales.
• Strong negotiating skills.
• Proficient with Microsoft Office products (Outlook, Word and Excel).
• Must be able to read, write, speak, and understand the English language.
• Must possess the ability to deal tactfully with vendors, customers, employees, and the general public.

MNJ recognizes that our employees are our biggest asset and that is why we stress the importance of our culture and climate in our daily work. We value and treat our colleagues with respect and promote working hard by also having fun at work. Our team is a passionate group of individuals in every department that are looking to give our clients the best experience possible.

MNJ values our employees, and we want them to be healthy and happy. We offer competitive salaries and a diverse blend of benefits to ensure that we are a great place to work!

• Medical, dental, and vision insurance
• Company-paid Health Reimbursement Account (with applicable medical plans)
• Flexible Spending Accounts (Health and Dependent Care)
• Company-paid life and AD&D insurance
• 401k (pre-tax and Roth options available) along with company matching
• Voluntary supplemental life and AD&D insurance
• Voluntary short-term disability
• Voluntary long-term disability
• Accident Insurance
• Critical Illness Insurance
• Company-paid telehealth
• PTO & paid holidays
• Employee Assistance Program
• Employee recognition programs
• Referral bonus program
• Job training & professional development

The salary for this role is $40,000/year, plus commission. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

MNJ is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!

$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.

$2,500 First Week Training Pay for the first five training days.

$500 per virtual appointment bonus with food with no bonus limit.

Up to $1500 per week for meeting minimum call and one qualified onsite appointment.

200% of the profit margin for the first 90 days of orders shipped.

40% to 59% of the profit margin after 90 days

Up to $10k new client account credits

Up to $5k new account donation credits

Up to $400 of gift cards for business building activities

GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.

We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!

GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!

Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.

Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.

Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.

We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.

We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.

Please email your resume to and schedule a strictly confidential interview.

Visit us at:

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• Candidates must have recent, direct Coupa experience in the required modules
  
• Strong communication skills are critical due to global stakeholder interactions.
  
• Understanding of P2P process flows
  
• Real?world Coupa functional configuration experience
  
• Troubleshooting examples across modules and integrations
  

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• P2P (Procure?to?Pay)
  
• Supplier Information Management (SIM)
  
• Core Platform
  
• Coupa Risk Assess (CRA)
  

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• Manage and maintain Coupa P2P, SIM, Core, and CRA modules
  
• Approx. 80% functional / 20% technical
  

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• Catalog management
  
• Project & non?project procurement
  
• Approval workflows
  
• Supplier collaboration (CSP, cXML, SAN)
  
• Accrual processes
  

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• Oracle ERP
  
• Workday
  
• Vertex
  
• ServiceNow
  

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• Troubleshoot system/integration issues and provide clear business?level explanations of root causes and recommended solutions
  
• Partner with global cross?functional stakeholders (US, EMEA, etc.) to deliver enhancements in an Agile environment
  
• Identify and drive process simplifications and best practices to improve user experience and adoption
  

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• SIT/UAT testing
  
• Documentation
  
• Release readiness activities
  

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• Bachelor's or Master's degree in Computer Science, Information Systems, or related field
  
• 5+ years hands?on Coupa experience with:
  
  • 
    
  • P2P
    
  • SIM
    
  • Core
    
  • CRA
    
  
  
  
• Experience supporting Oracle ERP Coupa integrations
  
• Strong analytical, interpersonal, and communication skills
  
• Ability to manage multiple priorities in a fast?paced, globally distributed environment
  
• Ability to work independently with minimal supervision
  

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• Experience implementing/supporting global P2P or Supplier Management processes
  
• Familiarity with Agile delivery frameworks
  
• Experience with Coupa configuration, workflow design, or data analysis
  

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner

Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:

• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products

• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives

• Author user stories and acceptance criteria, leading refinement sessions and sprint planning

• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery

• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:

• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment

• Strong documentation skills and the ability to communicate complex technical requirements effectively

• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake

• Familiarity with Microsoft tech stack and data delivery tools is highly preferred

• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?

• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy

• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP

• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption

• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Dedicated Engagement Manager who is committed to you and your success

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

REMOTE

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  The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
  
  Under the direction of the area supervisor, perform daily activities accurately and on time.
  
  Maintain a safe and professional environment.
  
  Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
  Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
  Maintains required records and documentation.
  
  Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  
  Job Requirements:
  
  Ability to provide quality, error free work in a fast-paced environment.
  
  Ability to work independently with minimal on-site supervision.
  
  Excellent phlebotomy skills to include pediatric and geriatric.
  
  Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  
  Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  
  Must be able to make decisions based on established procedures and exercise good judgment.
  
  Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
  Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  
  Capable of handling multiple priorities in a high-volume setting.
  
  Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
  
  Training locations may vary based on trainer availability.
  
  Required Education:
  
  High school diploma or equivalent REQUIRED.
  
  Medical training: medical assistant or paramedic training preferred.
  
  Phlebotomy certification preferred. Required in California, Nevada, and Washington.
  
  Work Experience:
  
  1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
  
  2 years in a Patient Service Center environment preferred.
  
  Customer service in a retail or service environment highly preferred.
  
  Keyboard/data entry experience.
  
  Additional Job Details:
  temp to perm
  
  

Who we are. What we do.

We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.

We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.

In a nutshell:

The Technical Trainer is responsible for providing high-quality training to customers on the proper use, maintenance, and operation of equipment. This role involves both classroom instruction and hands-on training to ensure customers can effectively utilize the equipment and software to maximize its performance, safety, and longevity. The trainer will also be tasked with creating training materials, maintaining training records, and assessing the effectiveness of training programs.

What you will be doing:

• Training Delivery
• Training Program Development and Execution
• Update and Create Training Documentation
• Customer Support

Key tasks and Responsibilities:

• Conduct on-site and/or virtual training sessions for customers on the proper use of equipment and/or software.
• Provide both theoretical and practical instruction on equipment operation, troubleshooting, and maintenance.
• Deliver training on safety procedures and best practices to minimize risk and ensure compliance.
• Adjust training methods to accommodate varying skill levels and customer needs.
• Design and develop training materials, including user guides, presentations, and e-learning modules.
• Regularly update training content to reflect changes in equipment technology, features, or industry standards.
• Ensure training programs align with company goals and customer requirements.
• Provide follow-up support to ensure customers are effectively implementing training and using equipment correctly.
• Assess customer understanding and competency through evaluations, assessments, and hands-on demonstrations.
• Collect feedback from customers to improve training effectiveness and content.
• Maintain accurate records of all training sessions, including attendance, assessments, and feedback.
• Track customer satisfaction and effectiveness of training initiatives.
• Stay up to date with the latest industry trends, equipment technologies, and training techniques.
• Participate in professional development opportunities and collaborate with other trainers to share best practices.

KPI’s:

• Training completion rate?
• Participant Satisfaction Score (PSS)
• Application of Skills in the Workplace - Measure how well trainees can apply the skills learned in the training
• Trainee Engagement Level
• Training Completion Rate
• Learning effectiveness?
• Training effectiveness
• Knowledge Retention Rate
• Number of Training Sessions Delivered
• Documentation generation and management

Key Skillset:

• Strong communication and interpersonal skills.
• Ability to simplify complex concepts for diverse audiences.
• Welcome a culture of improvement
• Bring project management expertise, especially in designing and implementing sustainable learning performance initiatives
• Proficient with training technologies, e-learning platforms, and MS Office Suite.
• Ability to lift and carry equipment as necessary.
• Willingness to travel to customer sites for training sessions

Your education & experience:

• 2-5 years of experience in training, preferably within an equipment or technical field.
• Willingness to travel domestically and internationally, complemented by a focus on setting goals and driving plans into action.?
• Hands-on experience with the equipment or products being trained on is highly preferred.