Information Technology For Development Jobs in Opa Locka Florida

Must be based in Miami, FL and available to work on-site 3X per week.

We Are Lucky Strike Entertainment.

Bowling, Arcade, Family Entertainment Centers. One company. Twelve brands. A career built around unforgettable experiences. Hospitality at our core; we put people first by creating meaningful connections and delivering memorable experiences to every guest, every time.

The Senior Vice President of Revenue Management & Pricing will lead the development and execution of enterprise pricing and revenue optimization strategies across the organization’s portfolio of entertainment venues. This executive will be responsible for driving sustainable revenue growth and margin expansion through dynamic pricing, advanced analytics, and AI-powered pricing solutions that respond to real-time demand signals.

This role will oversee revenue management, pricing strategy, commercial analytics, and pricing technology to ensure the organization maximizes yield across dayparts, seasonal demand, and customer segments. The SVP will partner closely with Marketing, Finance, Operations, and Technology to build a sophisticated pricing ecosystem that leverages automation, machine learning, and predictive analytics to continuously optimize performance while delivering strong customer value and engagement.

What You’ll Do

Strategic Revenue & Pricing Leadership

• Design and implement a comprehensive revenue management and pricing strategy aligned with company goals for revenue growth, margin optimization, and guest value perception.
• Lead the evolution from static pricing to dynamic, demand-based pricing models that consider factors such as daypart, demand elasticity, seasonality, location performance, and customer segmentation.
• Establish pricing governance frameworks to guide promotional strategy, discount structures, and enterprise pricing policies.
• Develop testing and experimentation frameworks to continuously refine pricing strategies through data-driven insights.

AI-Driven Pricing & Technology Innovation

• Lead the implementation and optimization of AI-powered pricing solutions that leverage machine learning, predictive modeling, and real-time demand signals.
• Evaluate and deploy pricing technology platforms capable of automated price adjustments based on utilization, booking velocity, weather, competitive data, and historical trends.
• Partner with Product and Technology teams to integrate AI pricing capabilities with POS systems, reservation platforms, CRM systems, and loyalty platforms.
• Champion a data-first culture by embedding automation and advanced analytics into everyday pricing and revenue decisions.
• Ensure pricing systems are scalable, automated, and capable of adapting to rapidly changing demand conditions across all locations.

Analytics & Revenue Optimization

• Build and oversee advanced pricing models using statistical forecasting, machine learning, and predictive analytics.
• Monitor pricing performance against key metrics including revenue per location, yield per lane or experience, utilization rates, contribution margin, and customer lifetime value.
• Conduct competitive and market pricing analysis to ensure optimal positioning across markets.
• Partner with FP&A to forecast the financial impact of pricing strategies and track performance against revenue and margin targets.
• Lead commercial analytics initiatives to uncover insights across pricing, promotions, guest behavior, and market demand patterns.

Loyalty & Customer Value Programs

• Collaborate with Marketing and Customer Experience teams to align loyalty strategy with revenue management and pricing initiatives.
• Leverage loyalty and guest data to inform personalized pricing strategies, promotions, and targeted offers.
• Analyze loyalty program performance and customer engagement trends to improve retention, visitation frequency, and lifetime value.
• Integrate loyalty insights into dynamic pricing models to deliver value while maximizing revenue.

Operational Execution

• Partner with regional and location leadership to ensure pricing strategies are practical, executable, and aligned with local market dynamics.
• Ensure pricing strategies can be seamlessly deployed across all locations through centralized systems and automation.
• Establish operational processes for pricing updates, approvals, and exception management.
• Support field teams with clear communication, training, and tools to ensure consistent pricing execution.

Cross-Functional Collaboration

• Work closely with Marketing to align promotional strategies, campaigns, and offers with enterprise pricing strategy.
• Partner with Operations to ensure pricing models align with operational realities and guest experience expectations.
• Collaborate with Technology and Product teams on system requirements for pricing automation, forecasting tools, and advanced analytics.
• Provide executive leadership with insights on pricing trends, market conditions, and revenue optimization opportunities.

Leadership & Team Development

• Build and lead a high-performing team focused on revenue management, pricing strategy, and commercial analytics.
• Develop internal capabilities in advanced analytics, pricing science, and AI-enabled revenue optimization.
• Foster a culture of innovation, experimentation, and data-driven decision making across the organization.

What You’ll Bring

• 10+ years of experience in revenue management, pricing strategy, or commercial analytics roles within multi-location, consumer-facing industries such as hospitality, entertainment, travel, retail, or leisure.
• Proven track record designing and scaling dynamic pricing strategies across large multi-unit environments.
• Experience implementing AI-driven pricing platforms, predictive analytics tools, or automated revenue management systems.
• Strong analytical expertise in pricing optimization, demand forecasting, elasticity modeling, and customer segmentation.
• Demonstrated leadership experience building and managing high-performing teams.
• Ability to influence senior executives and collaborate cross-functionally with operations, finance, marketing, and technology leaders.
• Experience integrating pricing systems with POS platforms, CRM systems, loyalty platforms, and enterprise analytics tools.

Key Metrics of Success

• Revenue growth and margin expansion driven by pricing and revenue management strategies.
• Increased yield per location across peak and off-peak demand periods.
• Improved utilization through demand-based and AI-driven pricing optimization.
• Higher customer retention and engagement through personalized value-based pricing.
• Seamless deployment of pricing updates across all locations with minimal operational disruption.
• Development of a scalable, automated pricing infrastructure powered by advanced analytics and AI.

What You’ll Get

At Lucky Strike Entertainment, we’re committed to supporting your well-being both on and off the job. Here's a peek at some of the benefits available to our Corporate associates:

• Medical, Dental, Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(K) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts and more!

ABOUT US

Blakely Brown is a meritocratic and niche executive search firm specializing in senior staffing and acquisition services for the Construction and Engineering sectors. We are seeking individuals who are ambitious, competitive, driven, entrepreneurial, and hungry for success. No prior experience within Executive Search is required for the role.

Originally founded in the UK but with a focus on the US market, the company has recently expanded to a new global headquarters in Miami to better serve our growing client base. We bring with us a proven track record of success, supported by an innovative, technology-driven infrastructure that empowers our consultants every step of the way.

Based in Miami, we are at the forefront of revolutionizing the recruitment industry with advanced technology and AI-powered tools. Our cutting-edge platform enables our consultants to work at a level far beyond traditional recruitment firms, delivering rapid team-building solutions and seamless talent acquisition processes. We specialize in working with companies with revenues ranging from $50 million to $5 billion. Our innovative company and culture are designed to empower consultants to excel and redefine the standards of recruitment excellence.

We are expanding quickly and seeking ambitious, driven individuals who are eager to harness technology to make a lasting impact in the Architecture, Engineering, and Construction (AEC) industries. Whether you're new to recruitment or looking to grow within a high-performing environment, Blakely Brown offers unmatched opportunities for career growth, mentorship, and leadership development.

No prior recruitment experience? No problem. We provide comprehensive training, hands-on mentorship, and advanced tools to ensure your success.

WHAT YOU’LL DO:

As an Intern, you will:

• Support our Executive Search Consultants in their clients’ hiring needs and provide customized talent solutions.
• Build strong relationships with candidates to grow your professional network.
• Manage the sourcing and interviewing of candidates.
• Leverage advanced AI tools and data-driven insights to identify and connect with top talent in the AEC market.
• Stay ahead of market trends through research and analysis to deliver exceptional results.
• Collaborate with a dynamic team.
• Manage your research and administrative support efficiently.
• Provide updates to consultants and senior leadership on market development progress.

WHAT WE’RE LOOKING FOR:

• Excellent communication skills, both verbal and written.
• Interest in the AEC industry and enthusiasm for learning new technologies.
• Ambition to excel in a tech-enabled, results-driven environment.
• Ability to manage and prioritize multiple tasks.
• Strong solution focused negotiation skills.
• High energy, and flexible approach to working hours.
• Continuous improvement and innovation.
• Career driven individuals.
• Desire for autonomy and to build a 7 figure book of business.
• Results driven mindset.
• Right to live and work in the US without sponsorship.
• Bachelor’s degree or equivalent preferred.

Description

• 
  Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
• 
  Demonstrate strong leadership within account teams, guiding internal stakeholders to deliver seamless onboarding experiences.
• 
  Coordinate internally and within clients all tasks and actions to develop a comprehensive onboarding experience
• 
  Initiate and nurture relationships with clients within the first 30 to 45 days of their subscription.
• 
  Lead and manage enterprise-level clients, including Fortune 500 accounts ensuring strategic alignment, smooth onboarding, and measurable adoption of Meltwater's AI-powered solutions.
• 
  Champion innovation and the adoption of emerging technologies across implementation practices
• 
  Establish yourself as a trusted advisor and expert across Meltwater's SaaS AI platforms.
• 
  Leverage AI-driven tools and data insights to enhance onboarding efficiency, optimize workflows, and deliver smarter client solutions.
• 
  Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
• 
  Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
• 
  Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
• 
  Proactively identify potential risks or blockers in implementations and escalate appropriately to maintain timelines and quality.
• 
  Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
• 
  Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
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  Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
• 
  Effectively communicate project status and deliverables with internal and external teams to ensure project success.
• 
  Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
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  Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
• 
  Identify opportunities to streamline and improve internal processes for greater scalability and client satisfaction.

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  A Bachelor's degree or higher and a minimum of 3 years of relevant experience in a client-facing role within software support
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  A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
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  Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
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  A keen interest in AI technologies and an understanding of how they can enhance client onboarding and operational efficiency.
• 
  Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
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  Proven ability to lead cross-functional teams and influence without direct authority
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  Strong multitasking capability - comfortable managing several client projects simultaneously in fast-paced environments.
• 
  A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
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  Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
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  Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
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  A continuous improvement mindset, always seeking ways to enhance team collaboration and implementation effectiveness.
• 
  A deep understanding of and passion for media, news, and current affairs.
• 
  Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
• 
  Excellent written and verbal communication skills in English. Spanish or another language is a plus.
• 
  The ability to legally work in the country of hire is required for this position.

• 
  Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
• 
  Excellent medical, dental, and vision options
• 
  401(k) matching, life insurance, commuter benefits, and parental leave plans
• 
  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• 
  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

• 
  Hourly Salary $35 an hour USD + discretionary 5% annual bonus subject to the terms of the applicable bonus plan. Earnings are dependent on individual sales performance.

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint we've got huge goals.

As a Strategic Business Development Principal at Via, you'll lead regional Sales efforts across both public and private sectors to build an inclusive, sustainable, and tech-enabled framework for mobility. In this role, you'll be creative and entrepreneurial to identify opportunities and generate new business in your own market. This is a quota-carrying role.

What You'll Do

• Identify prospective partners in your territory and build meaningful and durable revenue-generating relationships with a diverse group of prospective clients, from elected officials to private-sector business leaders. Lead execution and strategy for full-cycle Sales efforts across your territory, working to make transit better for your community, and your region's communities.
• Strategically navigate your market's unique buying landscape using research strong analytical skills to build compelling, data-driven business cases for our platform and demonstrate our value proposition across a range of verticals.
• Be a thought partner to prospective clients by educating and consulting with them to develop regional transit plans and find funding mechanisms within your market.
• Champion our mission and technology as the \"face of Via\" by leading local marketing campaigns, speaking at conferences, and providing consistent thought leadership in the mobility space.

Who You Are

• You have a minimum of 8+ years of client facing experience with a record of achievement in the Sales, Business Development, Consulting, or similar space
• An educator, collaborator, and thought partner: you enjoy consultative sales processes, and know how to use data to build a compelling narrative
• A skilled and methodical researcher: you're attracted to complex problems, and you're not afraid to jump into new environments.
• Intuitive communicator; whether in customer conversations, product presentations, or written proposals, you always strike the right tone and communicate persuasively.
• Superb commercial intuition and exceptional judgment -- you know when to push and when to yield in maximizing the value of a potential deal.
• A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren't deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility.
• An excellent team player; you're a meaningful individual contributor, and a mentor to others on your team. You view successes as team efforts, and enjoy working with others.

Compensation and Benefits

• Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $125,000-$165,000
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

We're Via, and we build technology that changes the way the world moves. We're driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.

Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.

If you're excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn't align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.

Ready to join the ride?

Via is an equal opportunity employer.

Warehouse & Logistics Manager

Operations Department | Miami, FL (On-Site)

About us:

A wholesaler of brand and generic pharmaceuticals to the Veterinary Industry. We provide specialty hospitals and licensed veterinarians across all 50 U.S. states with a comprehensive catalog of brand-name and generic medications, including controlled substances and supply-sensitive products. Our mission is to equip veterinarians with the medications and support they need to deliver high-quality care, helping companion animals stay active and well.

Disclaimer: "We're helping one of our RF-SMART customers find their next Warehouse and Logistics Manager! This is a direct hire opportunity with our customer's company. RF-SMART is providing complimentary recruiting support as part of our commitment to customer success."

Position Summary:

As the Warehouse & Logistics Manager, you will spearhead the operational excellence of our pharmaceutical distribution operations while building and leading a high-performing team of 10+ warehouse associates. You'll partner directly with our Director of Operations to establish accountability systems, optimize our RF-SMART NetSuite ecosystem, and play a pivotal role in our exciting expansion plans including a state-of-the-art new facility setup. This role offers the unique opportunity to elevate warehouse operations in a highly regulated pharmaceutical environment while contributing to our company's transformational impact on pets’ lives.

Core Responsibilities:

• Build comprehensive KPI accountability systems using RF-SMART manager dashboards that drive individual and team performance metrics tied to company goals
• Lead and develop a team of 10+ warehouse associates through coaching, training, and professional development initiatives that foster growth and retention
• Establish operational excellence for a new state-of-the-art distribution facility from the ground up, designing workflows and processes for maximum efficiency
• Drive continuous improvement initiatives by analyzing root causes of operational issues and implementing systematic solutions for long-term resolution
• Optimize technology integration within the RF-SMART NetSuite ecosystem to streamline pick, pack, and ship processes across pharmaceutical supply chain operations
• Ensure regulatory compliance across all warehouse operations in our highly regulated pharmaceutical environment while maintaining quality standards
• Support multi-site expansion planning with potential involvement in West Coast facility development (Nevada region) within 12-24 months
• Collaborate cross-functionally with sales, regulatory compliance, and leadership teams to align warehouse operations with broader business objectives

Must-Have Requirements:

• Proven people leadership experience managing 10+ warehouse or distribution team members with demonstrated ability to build accountability and drive results
• Warehouse/logistics management experience in supply chain, distribution, or manufacturing environments (pharmaceutical experience preferred but not required)
• Technology / WMS aptitude hands on experience with - Warehouse Management Systems (WMS) technical proficiency, WMS implementations, WMS strategy, or optimizations with a WMS, ERP platforms is required for this role. (RF-SMART/NetSuite experience a plus).
• Automation Technologies such as Locus Robotics, AutoStore or similar
• On-site availability - this is a fully on-site position in Miami, FL (Doral area) Monday-Friday with occasional Saturday coverage (9am-1pm)
• Problem-solving mindset with ability to analyze data, identify trends, and implement systematic improvements
• Regulatory awareness or willingness to learn compliance requirements in highly regulated industries
• US work authorization - must be legally authorized to work for any US employer without sponsorship requirements

Preferred Qualifications:

• Multi-site warehouse or distribution experience
• Background in pharmaceutical, healthcare, cosmetic, retail, or e-commerce distribution

What Makes This Role Unique:

Greenfield Opportunity: Set up a brand-new, state-of-the-art distribution facility - design processes from scratch rather than inheriting existing systems

Growth Partnership: Leadership actively seeks your expertise and input on warehouse design, productivity optimization, and operational strategies - this isn't a "take orders" role

Expansion Involvement: Potential opportunity to support West Coast facility development as we scale nationwide operations

Strong Foundation: Join a warehouse team with excellent retention and newly hired enthusiastic associates who've created a collaborative, positive culture.

Selection Process:

Our thoughtful interview process is designed to be conversational and give you insight into our team and culture. It typically includes initial screening with our recruiter, discussions with our HR Manager and Director of Operations, and a final informal meeting with company leadership to ensure mutual culture fit. We also request 1-2 professional references as part of our process.

Ready to Transform Operations with Us?

If you're excited about building something from the ground up while leading a collaborative team in a regulated environment that directly impacts customer success, we'd love to hear from you.

What you’ll be doing:

We are seeking a technically skilled and highly organized Equipment Project Manager to lead the implementation, standardization, and performance oversight of car wash equipment across our expanding network. This role plays a critical part in supporting new site development, managing post-acquisition integration, and providing end-to-end oversight of equipment systems to ensure consistency, reliability, and operational excellence.

The ideal candidate will possess strong project management skills, in-depth understanding of car wash equipment systems, and proven experience navigating the technical complexities of both greenfield projects and M&A environments.

Project Oversight – New Developments & Retrofits

• Oversee the full project lifecycle for equipment installation in new builds, site conversions, and expansion projects.
• Collaborate with internal development teams, contractors, and vendors to review site plans, equipment layouts, and infrastructure requirements.
• Develop and maintain documentation on equipment specs, layouts, installation standards and preventive maintenance schedules.
• Develop project scopes, budgets, schedules, and risk mitigation plans related to equipment delivery and integration.
• Conduct on-site visits to monitor installation quality, compliance, and performance testing.

M&A Integration – Technical Assessment & Standardization

• Conduct equipment evaluations during due diligence for potential acquisitions, identifying risks, upgrade needs, and integration opportunities.
• Lead the post-acquisition equipment standardization process, including retrofits, control system upgrades, and chemical system alignment.
• Partner with Operations and Facilities teams to ensure smooth transitions and minimal downtime during M&A rollouts.

Cross-Functional Collaboration

• Serve as the bridge between Development, Operations, Facilities, and M&A teams, ensuring alignment on equipment strategy and execution.
• Manage third-party vendors, OEMs, and service providers to maintain accountability for project deliverables and service SLAs.
• Support the development of training materials and SOPs for site managers and maintenance staff regarding equipment operation and troubleshooting.

What you’ll bring to the team:

• Bachelor’s degree in Engineering, Construction Management, Mechanical Systems, Business, or a related field required.
• 7-10 years of project management experience in equipment-intensive environments (car wash, automotive service, industrial equipment, etc.)
• Proven track record managing multiple concurrent projects, including greenfield builds and acquisition integrations.
• Deep technical understanding of car wash systems, including conveyors, arches, chemical delivery, water reclamation, and control systems.
• Proficient in project and task management tools (e.g., MS Project, CMMS, Smartsheet, Procore).
• Strong ability to read and interpret construction drawings, electrical schematics, and site layouts.
• Familiarity with automation controls and telemetry systems is a plus.
• PMP certification or equivalent project management training preferred.
• Willingness to travel up to 85% to oversee project sites and integration efforts.

Preferred Skills:

• High attention to detail and a structured, systems-based mindset.
• Excellent organizational and leadership skills, with the ability to manage timelines under pressure.
• Strong communication and negotiation skills with internal teams and external vendors.
• Continuous improvement mindset with a focus on scalability and standardization.

Core Competencies:

Cross-Functional Leadership & Communication

Project Execution & Multisite Coordination

Technical Expertise in Equipment Systems

M&A Integration Acumen

Systems Thinking & Lifecycle Management

Cross-Functional Leadership & Communication

Physical Requirements:

• Prolonged periods of sitting and computer use.
• Must be able to lift up to 15 pounds occasionally.

A little bit about us:

Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida’s #1 express car wash and we’re just getting started.

At EL, we’re not just washing cars. We’re transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop.

At El Car Wash, our people drive our success. We’re passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we’re committed to making a difference- both on and off the road.

Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine!

El Car Wash is an Equal Opportunity Employer

Associate Consultant – May 2026 Graduates

Location: Brickell, Miami, FL (Onsite)

Compensation: $40,000 base salary + uncapped commission (OTE: $75,000–$95,000)

About Lumicity

Lumicity is a specialist recruitment consultancy within the G2V Group, partnering with businesses across Technology, Life Sciences, CleanTech, Construction, and Engineering. We are known for building high-performing teams by investing heavily in training, development, and long-term career growth. Our Miami office is a fast-growing, high-energy environment where performance is recognized, development is prioritized, and progression is earned.

The Opportunity

We are hiring May 2026 graduates to join our Miami office with a June 2026 start date. As a Recruitment Consultant, you will operate a full 360 desk, owning the entire recruitment lifecycle from business development to candidate placement and account management.

This role is ideal for recent graduates motivated by results, financial growth, and a clearly defined career path. It is a fully in-office role offering real responsibility from day one, hands-on training, and a transparent path into senior and leadership positions.

What You’ll Do

• Build and manage relationships with clients to understand hiring needs and business objectives
• Develop new business through outbound sales activity and strategic account growth
• Source, interview, and consult high-caliber candidates within a specialized market
• Guide candidates and clients through the full hiring process from first call to placement
• Manage multiple processes simultaneously with urgency, accuracy, and professionalism

What We’re Looking For

• May 2026 graduates or recent graduates ready to begin their career in June 2026
• Goal-driven individuals with a strong work ethic and competitive mindset
• Self-starter with strong communication skills
• Organized, reliable, and comfortable using modern digital tools
• Motivated by goals, performance, and financial rewards
• Thrives in fast-paced, team-oriented environments
• No prior recruiting experience required

Growth & Compensation

• Uncapped commission with transparent earning potential (OTE: $75,000–$95,000 Year 1, $120,000–$140,000 Year 2)
• Clear, performance-based promotion path into Senior and Leadership roles
• Ongoing training and mentorship from an award-winning internal L&D team
• 100% employer-covered medical, dental, and vision insurance
• 15 days PTO + holidays (additional PTO upon promotion)
• 401(k) match, monthly team lunches, and incentive team trips (Cabo, Vegas, Bahamas)

Our Miami Culture

Our Brickell office is collaborative, driven, and high-accountability. We work hard, support one another, and celebrate wins together. You’ll be surrounded by people who want you to succeed and leaders who are invested in your growth.

Launch your career after graduation with one of the fastest-growing recruitment teams in the industry.

Simplex Group is seeking an experienced Digital Product Manager to lead the discovery, strategy, and delivery of digital products that solve real customer problems and drive measurable business outcomes as part of our digital transformation.

This role is responsible for deeply understanding customer needs, business objectives, and technical constraints—and translating that understanding into a clear product vision and prioritized roadmap. The Digital Product Manager will focus on how products are designed, packaged, priced, delivered, and experienced by customers—including digital experiences through our portal and mobile app; while partnering closely with design, software engineering, marketing, sales, and operations.

The ideal candidate is outcome-driven, not feature-driven. You are comfortable making hard prioritization decisions, testing assumptions, and using data and customer insight to guide direction. You empower teams with clarity rather than control, and you measure success by customer impact and business results—not output alone.

As Simplex Group modernizes how its products and services are delivered through digital channels, this role will be critical in shaping experiences that customers trust, adopt, and rely on. We are looking for a product leader who embodies strong product thinking and can help elevate how product is practiced across the organization.

For over 25 years, Simplex Group has supported trucking companies and owner-operators with DOT/FMCSA compliance management, tax and permitting services, commercial insurance, and operational solutions.

Simplex Group believes in respect and fairness; prizes quality and reliability; and is driven by a can-do attitude. Our culture fosters a team-oriented working environment where ideas and initiatives from all corners of the company are welcome. We have a clear vision and a thirst for success, and we’re looking for team members who share our passion and drive.

The Digital Product Manager serves as the owner of Simplex Group’s digital product vision and execution, responsible for ensuring that our digital solutions solve real customer problems while delivering measurable business outcomes.

This role leads product discovery and delivery for Simplex Group’s customer-facing digital experiences—including the customer portal and mobile app—by deeply understanding customer needs, operational workflows, and business objectives.

The responsibilities of this position include:

●     Define and execute the product vision and strategy for the Simplex customer portal and mobile app, aligned with company goals and customer needs

●     Design and development of new products including their digital delivery and the user experience within the portal and mobile app

●     Lead the end-to-end product lifecycle: discovery, requirements, design, development, QA, launch, and iteration

●     Prioritize features and enhancements that drive engagement, self-service, and satisfaction for both new and existing customers

●     Work closely with Operations and SMEs to convert service workflows into digital modules

●     Develop expert-level understanding of the trucking industry including the customer personas, journeys and pain points through research, analytics, and direct customer feedback to create a differentiated product experience

●     Collaborate closely with UX/UI designers to deliver seamless, modern, and accessible digital experiences

●     Build strong feedback loops with sales and customer-facing teams to continuously refine products based on real-world input

●     Stay ahead of industry and technology trends to identify new opportunities for innovation

●     Ensure alignment between product, development, design, and operations on roadmap priorities and delivery milestones

●     Define and refine the company’s product portfolio including value propositions, service levels, and pricing models by partnering with sales and finance

●     Define, track, and report on product KPIs — including adoption, engagement, satisfaction, retention, revenue, and margin impact

●     Collaborate with marketing to develop positioning and go-to-market materials for new or refined services

●     Drive iterative improvements to UX, workflows, and automation to increase customer value

●     7+ years in Product Management, preferably with ownership of digital products

●     Proven track record leading digital product strategy and delivery, including UI/UX design

●     Experience in logistics, transportation, or a regulated industry strongly preferred

●     Strategic thinker with strong operational and analytical skills

●     Deep understanding of how to translate customer needs into offerings

●     Exceptional communication and stakeholder management skills

●     Data-driven decision-maker with strong business acumen and financial understanding

●     A visionary who likes to create and push boundaries to create differentiation in the market

●     Medical, Vision, and Dental

○     100% Employer Paid (for Simplex Associate)

●     PTO & Company Paid Holidays

●     Employee Life Insurance

●     401k with Employer Match

●     Job type: Full time (in-office)

●     Location: Doral, FL

• ○     Not a remote position

Description

• 
  Collaborate closely with internal teams to align account activities with each customer's unique business case and strategic objectives.
  
  
• 
  Execute meticulously on agreed-upon plans, adhering to mutually agreed timelines with the customer.
  
  
• 
  Develop and maintain comprehensive joint impact plans for your top accounts within your portfolio, ensuring ongoing alignment and value delivery.
  
  
• 
  Proactively inform and guide customers on new features and releases to enhance their experience and maximize value.
  
  
• 
  Monitor adoption and utilization trends, offering tailored recommendations based on each customer's evolving business needs.
  
  
• 
  Identify potential renewal risks and retention challenges, collaborating closely with internal and sales teams to secure successful renewals.
  
  
• 
  Identify opportunities for upselling and expansion, enabling named Account Executives to drive growth effectively.
  
  
• 
  Conduct regular, insightful customer business reviews to foster transparency, alignment, and mutual success.
  
  
• 
  Act as the primary advocate for customers, channeling their feedback and insights to drive continuous improvement across all areas, including product development and service delivery.
  
  

• 
  A Bachelor's degree or higher is preferred for this role.
  
  
• 
  An extensive professional history spanning 7-10+ years, showcasing a diverse array of experiences in roles such as Management Consulting, Customer Success, Account Management, Business Development, or other client-facing positions.
  
  
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  Demonstrated proficiency in effectively managing complex, multi-divisional, and multi-geographical client portfolios.
  
  
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  A talent for seamless collaboration with cross-functional teams, including Sales, Product, Marketing, and Services, driving collective success.
  
  
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  Thrive in fast-paced environments, exhibiting agility in multitasking and embracing diverse responsibilities.
  
  
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  Exhibit industry-specific expertise in areas such as media monitoring, SaaS, PR, or Marketing.
  
  
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  Bonus points for previous experience in Project Management, enriching your profile.
  
  
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  Excellent written and verbal communication skills in English.
  
  
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  Openness to embrace our hybrid work schedule, requiring presence in the office one day per month.
  
  
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  The ability to legally work in the country of hire is required for this position.
  
  

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  Enjoy flexible paid time off and unlimited leave options for enhanced work-life balance.
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  Excellent medical, dental, and vision options
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  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
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  Energetic work environment with a hybrid or remote work style, providing the balance you need.
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  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
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  Compensation Overview - Base Salary of $107,000 - $132,000 USD per year + [monthly/quarterly] commissions [subject to the terms of the applicable commission plan].
  Total compensation range for this position: $107,000 - $165,000 USD per year. Earnings are dependent on individual sales performance.