Information Technology For Development Jobs in Novi, MI
273 positions found — Page 2
Job Title: EDS Component Design Engineer
Location: Novi, MI
Role Overview
We are seeking an experienced EDS Component Design Engineer to lead the design and development of electrical distribution system (EDS) components for next-generation electric pickup trucks and rugged SUVs. The role will involve full lifecycle responsibility from concept design through validation, testing, and manufacturing launch.
The ideal candidate will have strong expertise in wire harness components and power distribution systems, working closely with cross-functional teams including engineering, purchasing, finance, and suppliers to deliver high-quality automotive components.
Key Responsibilities
- Design and develop EDS components including shields, troughs, grommets, connectors, terminals, and power distribution components.
- Support development from concept (clean sheet design) through virtual validation, testing, sign-off, and manufacturing launch.
- Collaborate with purchasing and finance teams to create technical specifications for sourcing and supplier quoting.
- Develop and maintain a standard library of core EDS components aligned with global automotive standards.
- Work closely with VW Group module owners and suppliers to define and release wiring and power distribution components.
- Perform virtual and physical verification testing, including field testing.
- Ensure compliance with safety standards and U.S. regulatory requirements.
- Contribute to production facility design for electric trucks and SUVs.
- Manage supplier deliverables to meet cost, quality, and program timing targets.
- Identify opportunities to improve system performance and consumer experience.
Required Qualifications
- Bachelor’s or Master’s degree in Electrical Engineering, Mechanical Engineering, Systems Engineering, or related field.
- 5+ years of experience in automotive wire harness or power distribution component design.
- Strong expertise in EDS component design and release processes.
- Experience working across complete product development lifecycle (design, testing, launch).
- Knowledge of Six Sigma engineering methods for design and problem solving.
- Familiarity with CAE tools or computer-aided engineering environments.
- Strong collaboration skills with cross-functional teams and suppliers.
Preferred Skills
- Experience working in electric vehicle platforms or advanced automotive programs.
- Knowledge of automotive electrical architecture and power distribution systems.
- Ability to work in fast-paced product development environments.
Job Title: Hardware Technician
Location: Novi, MI
Position Summary
We are seeking a detail-oriented and technically skilled Hardware Technician to support hardware setup, maintenance, and testing activities . The ideal candidate will have hands-on experience with electronic hardware installation, troubleshooting, and diagnostic tools, and will work closely with engineering teams to ensure efficient and safe operation of hardware test systems.
Key Responsibilities
- Install, wire, and configure hardware test benches in accordance with engineering specifications and safety standards
- Perform routine maintenance, troubleshooting, and repair of test bench components and related equipment
- Collaborate with engineering teams on hardware integration, diagnostics, and test setup activities
- Maintain and manage inventory of tools, hardware components, and test equipment
- Accurately document procedures, system configurations, and maintenance records
- Support calibration processes and functional verification of test systems
- Ensure compliance with laboratory safety regulations and maintain a clean, organized work environment
Required Qualifications
- Associate’s degree or certification in Electronics, Electrical Engineering Technology, or a related technical field
- Minimum of two (2) years of experience in hardware setup, electronics assembly, or laboratory support environments
- Hands-on experience with wiring, soldering, and electronic diagnostic equipment (e.g., multimeters, oscilloscopes)
- Strong troubleshooting and problem-solving skills
- High level of attention to detail and commitment to quality standards
- Ability to work independently as well as collaboratively within cross-functional teams
Preferred Qualifications
- Experience working in automotive or electronics testing environments
- Familiarity with lab safety standards and calibration procedures
Remora is hiring a Director of Project Execution. This individual will manage customer deployments of Remora’s carbon capture systems, guiding projects from planning through commissioning. The Director of Project Execution will be both a project driver and a customer advocate, ensuring deployments are safe, efficient, and aligned with customer needs, while also identifying opportunities for expanded partnerships.
We’re a 50-person climate tech startup based in Detroit, MI. We're building a device that captures a semi-truck’s carbon emissions directly from the tailpipe. We'll sell the CO2 to end-users, and share that revenue with our customers, so our device will create a new revenue stream while reducing their emissions.
We've signed up some of the largest companies in the world to pilot our technology, including iconic multibillion-dollar brands, top trucking companies, and some of the most recognizable Fortune 100 companies. We’ve raised multiple rounds of funding from top investors like Lowercarbon Capital, Union Square Ventures, First Round Capital, Y Combinator, and Valor Equity Partners.
Responsibilities
Plan & Develop
- Lead permitting and regulatory approval processes for customer sites.
- Coordinate with AE firms and engineers to design layouts, infrastructure, and system integration plans.
- Develop site plans and training procedures for site operations and maintenance.
- Support business development by identifying opportunities during planning to deepen customer partnerships.
Execute
- Manage deployment activities end-to-end, from permitting through construction, installation, and commissioning.
- Oversee contractors, vendors, and site partners to ensure scope, schedule, and budget targets are met.
- Identify risks early and implement mitigation strategies to avoid project delays or cost impacts.
- Travel frequently to customer sites to oversee execution and resolve challenges.
- Share customer insights with commercial teams to support account growth and expansion.
Collaborate
- Serve as the day-to-day customer-facing contact for deployment projects, providing regular updates and progress reports.
- Partner with internal engineering, EHS, and commercial teams to ensure deployments meet technical and safety standards.
- Work with municipalities, contractors, and regulators to coordinate permitting, construction, and inspections.
Grow
- Help develop scalable processes and playbooks for deployment that can be applied across multiple customer projects.
- Provide resources and training to ensure customers and partners are confident in operating deployed systems.
- Support customer success efforts by surfacing opportunities for long-term engagement and repeat deployments.
Design
- Contribute to process improvements by documenting lessons learned and standardizing practices.
- Ensure technical requirements are aligned with both customer needs and regulatory frameworks.
- Help optimize site deployment models for efficiency and repeatability.
Requirements
- 5–7+ years of experience in project/program management, ideally in energy, infrastructure, or industrial deployments.
- Experience managing contractors, vendors, and cross-functional teams.
- Strong customer-facing skills with a proven ability to build trust and manage expectations.
- Business development mindset, with the ability to identify and surface opportunities for account growth.
- Knowledge of permitting, construction, and system integration (mechanical/electrical).
- Excellent communication, organizational, and problem-solving skills.
- Ability to travel 50%+.
Here’s what we value:
- Mission First: We are laser-focused on our mission. We have chosen to take on the defining challenge of our time, and we don’t shy away from the hard decisions required to put our mission first, no matter how tough. The world needs our technology and it won’t happen any time soon if we don’t make it happen. We are a low-ego team, and we prioritize the mission over our self-interest. We think strategically with an eye to the long term, and we clearly separate what must be done well now, and what can be improved later, despite ambiguity.
- Burning Urgency: Our hard-core intensity and work ethic match the crisis we’re in. We have a strong bias toward action, and we execute with focus and speed. In the absence of guidance, we take charge, lead our teammates, and accomplish our goals. We aren’t afraid to change course when something isn’t working, and we find solutions even when it seems like there are none. We are cool under pressure, and our quiet determination and drive are unwavering. We relentlessly push ourselves and each other to improve. We don’t accept adequate performance. Excellence is the expectation. Many would say our standards are unreasonably high, and many would say our goals are unreasonably bold, but we are hungry to be exceptional. We will never give up, no matter what. If we get knocked down, we get back up, every time. We will not fail.
- Uncompromising Honesty: We are always honest with ourselves, our teammates, our customers, our investors, our suppliers, our communities, and all of our partners, especially about what’s not going well and what we don’t know. When we see issues, risks, or challenges, we speak up, and when we make mistakes, we admit them proactively and take full accountability. We challenge others directly when we disagree, even when it’s uncomfortable, and we seek this uncompromising honesty from others.
- Treat People Exceptionally Well:We care intensely about everyone who is on this mission with us, and our standard is exceptional respect for our teammates, partners, and communities. Teammates who bring different perspectives and backgrounds are essential to our success, and we empower everyone to share their voice. We listen to truly understand. We constantly encourage and help our teammates, and inspire each other with our enthusiasm and optimism.
- Joyful Curiosity: We love to learn, and we learn quickly. We explore the unknown with wonder and excitement. We reason from first principles. We generate original ideas with an open mind and test them quickly in the real world. We take risks and adapt as we discover more. We explore many ideas in parallel, and we don’t count on a silver bullet solution. We share our ideas freely with our teammates. We are skeptical about conventional wisdom, and we question every assumption and requirement. We are always looking for ways to simplify. We are rigorous and attentive to detail. We are eager to understand all aspects of our business and technology, and we contribute effectively outside our individual specialties. We never stop learning.
Logistics:
- Location: Wixom, MI
- Start date: Immediately
Compensation and Benefits:
- Salary: $180,000 - $220,000
- Competitive Stock Options
- Healthcare (Aetna)
- Retirement (401k)
- Student loan assistance
- Three Weeks of paid time off
- Eleven Holidays off
- Dependent care assistance (childcare or eldercare)
- Parental leave
- Unlimited sick and compassionate leave
- Employee development and coaching
- Office setup (remote) or relocation (in-person) stipend
Studies show that many qualified candidates hesitate to apply unless they meet every listed qualification. If you’re enthusiastic about this role—even if you don’t meet every requirement—we encourage you to apply. We’re most excited to work with people who learn quickly and want to tackle the climate crisis.
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
- High School Diploma or GED
Preferred:
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days' vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
- High School Diploma or GED
Preferred:
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days' vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
- High School Diploma or GED
Preferred:
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days' vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
STACK Cybersecurity is hiring a disciplined, high-energy Outside Sales Representative to drive new recurring revenue growth.
This is not a traditional sales job.
We operate under the TruMethods Outside Sales Framework, meaning our sales professionals act as business advisors who help organizations rethink how they approach cybersecurity, risk, and technology investment.
We don’t compete on price. We create separation through business impact conversations.
If you’re looking for a role where process, coaching, and performance drive your income, this could be a strong fit.
Important: This is a Production Sales Role
Successful candidates are comfortable with:
- High outbound prospecting activity
- Building pipeline through cold outreach and networking
- Structured sales process execution
- Being measured on controllable sales metrics
If you prefer roles focused primarily on account management, inbound leads, or order taking, this position will not be a good fit.
Compensation
Base Salary: $65,000
On-Target Earnings (OTE): $90,000 – $130,000+
Compensation is tied directly to new Monthly Recurring Revenue (MRR) growth.
- Commission paid on new MRR only
- No commission on hardware, projects, or one-time revenue
- No residual or annuity commission structure
Annual Production Target
- $40,000 net new MRR annually
- $5,000 monthly new MRR target
Success in this role is driven by consistent activity, disciplined pipeline management, and process execution.
What You'll Be Responsible For
Prospecting & Pipeline Development
- High-volume outbound prospecting
- Building and managing a disciplined sales pipeline
- Generating qualified First Time Appointments (FTAs)
Consultative Sales Conversations
- Identifying business impact pain, not just technical issues
- Reframing how organizations approach cybersecurity and technology risk
- Building trust with executives and decision-makers
Sales Process Execution
Our OSRs follow a structured discovery process that includes:
- Setting the Stage
- Identifying End-Result Pain
- Addressing Money and Decision
- Creating Sales Separation
- Reaching “The Door” before presenting
We believe great salespeople deserve transparency about expectations.
This role requires consistent activity to build pipeline and opportunity flow. Typical monthly expectations include:
Prospecting
- 750 outbound calls
- 15 prospects added to the pipeline
Opportunity Creation
- 5 outbound FTAs scheduled
- 3 referral-based FTAs
Relationship Development
- 3 networking events
- 5 Center of Influence (COI) meetings
Execution
- 25 attended FTAs
- $5,000 closed MRR target
Candidates who succeed in this role enjoy building pipeline through disciplined outreach.
New hires follow a structured 90-day onboarding program designed to build both sales skill and production readiness.
Assistant Operating Director (AOD)
Location: Farmington, MI | Full-Time | Leadership Role | $52,500 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 375 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director’s second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
- Serve as the OD’s primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
- Lead, coach, and support in-office staff; reinforce Cornerstone’s standards, values, and culture.
- Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
- Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
- Share on-call rotation with office leadership.
- Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
- Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
- Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
- Oversee scheduling operations to ensure timely coverage and an excellent client experience.
- Respond to client escalations with urgency, professionalism, and empathy.
- Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
- Ensure state-required supervisory visits are completed (as applicable).
- Serve as a backup for client assessments when the Operating Director is unavailable.
Qualifications
- Bachelor’s Degree preferred but not required, high school diploma or equivalent required.
- 2+ years of experience in management, leadership operations, or human resources.
- Experience hiring, recruiting, training, scheduling, and supervising staff.
- Leadership experience within the healthcare or home care industry.
- Ability to work autonomously in a fast-paced environment.
- Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
- Valid driver’s license and auto insurance.
- High proficiency with technology, especially Google Workspace.
- High attention to detail and exceptional follow-through skills.
- Strong communication and interpersonal skills.
Compensation & Benefits
- $52,500 starting salary (dependent on market and experience).
- Growth Bonuses
- Medical, Dental, Vision benefits package.
- 12 days of PTO annually.
- Phone stipend.
- Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You’ll Love This Role
- You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
- You will directly shape staff performance, team culture, and client experience.
- You’ll grow in leadership through hands-on coaching, development, and operational oversight.
- Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters.
If you’re an energetic, people-first leader who thrives on organization, communication, and problem-solving, we’d love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
Anglin Civil is a leading provider of earthmoving services with a solid foundation built on refined founding principles. Our commitment to delivering superior work and cost-effective solutions has firmly established us in full-scale heavy civil project management and construction. With a highly skilled team of management professionals, engineers, surveyors, and operators, we maintain a customer-focused approach to every project. Equipped with a robust inventory of state-of-the-art heavy equipment, Anglin Civil consistently delivers innovative and quality-driven services to meet the growing demands of the industry. We continue to lead the way in providing a diverse range of services, driven by technological advancements.
This is a full-time, on-site role for a Human Resources Manager, based in Livonia, MI. The Human Resources Manager will oversee and manage all human resource functions including recruitment, onboarding, employee relations, compliance, and training and development. Additional responsibilities include developing HR strategies aligned with the organization's goals, maintaining employee records, managing payroll and benefits administration, and ensuring adherence to labor laws and regulations. The role requires collaboration with various teams to foster a positive workplace culture and support the growth and development of employees.
- Human resources management experience, including recruitment, onboarding, and employee relations management
- Strong understanding of compliance, labor laws, and benefits administration
- Proficiency in HR software, data management systems, and relevant technology
- Exceptional organizational, time management, and leadership skills
- Excellent communication, problem-solving, and interpersonal skills
- Bachelor's degree in Human Resources, Business Administration, or a related field (HR certification is a plus)
- Previous experience in the construction or heavy civil industry is advantageous but not required
Join us in revolutionizing an entire industry's customer engagement! We prioritize human connection through technology. If you're driven by purpose and want to make a meaningful impact on people's lives, this is the place for you. Our team challenges norms with the support of a trusted American brand.
Purpose: A leading professional services firm found that AAA Life associates demonstrate some of the highest levels of commitment, empathy, and dedication when compared to top U.S. companies in a benchmark analysis.
Growth: We have the privilege to offer our products to tens of millions of Americans that make up the AAA member base
Focus is on \"working families\", \"everyday Americans\", \"ordinary citizens\", \"mainstream population\" \"average income households\", providing life insurance products that truly impact people's lives (more information will be provided in the interview).
Team (Culture): USA Today named us a 2024 and 2025 top US workplace
Who are we looking for?
The Director, Enterprise Fraud Strategy & Investigations leads the enterprise-wide fraud prevention and detection strategy across all life insurance products and services. This senior leader will design, implement, and oversee a best-in-class fraud program that ensures regulatory compliance, protects company assets, and preserves stakeholder trust. The Director will partner cross-functionally to influence organizational strategy, drive innovation in fraud analytics, and lead high-impact investigations involving complex financial fraud, insurance fraud, and identity theft.
ResponsibilitiesHow will you contribute?
Fraud Program Strategy & Governance- Develop and oversee the enterprise fraud program including policies, procedures, and governance structures.
- Define the vision, roadmap, and performance metrics for fraud prevention and detection capabilities.
- Ensure alignment with regulatory expectations, industry best practices, and enterprise risk appetite.
- Lead and mentor a team of investigators, analysts, and program managers.
- Build a culture of integrity, accountability, and continuous improvement.
- Establish clear goals and performance indicators to drive individual and team success.
- Oversee complex and sensitive investigations related to claims misrepresentation, application fraud, identity theft, and internal fraud.
- Direct case prioritization, resource allocation, and escalation strategies.
- Collaborate with Legal, Compliance, HR, and Law Enforcement to ensure appropriate resolution and reporting.
- Lead efforts to evaluate, implement, and optimize advanced fraud detection tools (e.g., AI/ML, behavioral analytics, case management systems).
- Oversee the development of dashboards and reporting for executive leadership and board-level committees.
- Champion data-driven decision-making and continuous innovation.
- Serve as the company's subject matter expert and external liaison to NICB, IASIU, regulators, and industry task forces.
- Coordinate with Underwriting, Claims, Operations, and Technology to drive alignment on fraud controls.
- Represent the organization in regulatory reviews, audits, and legal proceedings as required.
- Oversee the design and delivery of fraud prevention training programs across the enterprise.
- Promote organizational awareness through internal communications, campaigns, and leadership engagement.
What do you offer?
- Bachelor's degree in Criminal Justice, Finance, Insurance, or related field; advanced degree or MBA preferred.
- Minimum of 10 years of progressive fraud investigation experience, including 5+ years in a leadership role within the life insurance industry.
- In-depth knowledge of life insurance products, the policy lifecycle, and regulatory frameworks.
- Certifications strongly preferred (e.g., CFE, FCLS, AHFI).
- Experience managing sensitive investigations, preparing executive-level reports, and testifying in legal/regulatory proceedings.
- Expertise in fraud detection platforms and data analytics tools (e.g., SAS, i2 Analyst Notebook, FRISS).
Preferred Attributes
- Law enforcement or regulatory liaison experience is a plus.
- Active involvement in industry fraud prevention organizations and a strong network of investigative contacts.
What can we offer?
- Enjoy a hybrid work environment that promotes work-life balance.
- Comprehensive medical, dental, and vision coverage starting from your first day.
- Employer 401k match and employer contribution to a pension plan.
- Generous PTO and paid parental leave to support your family needs.