Information Technology For Development Jobs in None, MA

As a Sales Representative - Outside Sales, you will be responsible for developing new prospects and interacting with assigned customers to increase sales and margin of the company's products and/or services. Your primary focus will be face-to-face selling and account management activities to meet sales revenue. You will be expected to engage with all levels of the customers' organizations including technical, operations, supply chain and executive management. You may be required to develop and deliver sales bids, presentations, proposals and/or product demonstrations.

Responsibilities:

• Assess customer needs and suggest products, services and/or solutions and ensure a smooth sales process.
• Executes and expands assigned customer account plan(s) which is developed in conjunction with management.
• Executes on billing margin initiatives through value added services, marketing programs, and supplier engagement.
• Prospects potential customers, including cold calling and developing leads through referral channels.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Utilizes sales management tools for sales planning, supplier planning and documenting opportunities.
• Develops and grows product knowledge through Wesco and supplier training.
• Develops strong relationships with suppliers, including performing regular joint sales calls.
• Provides quotations directly or in conjunction with sales support team.

Qualifications:

• Valid Driver's License, with a satisfactory driving record required
• High School Degree or Equivalent required; Bachelor's Degree is preferred
• Prior sales experience required, outside sales preferred
• Two years of industry experience preferred
• Ability to travel to current and potential clients and suppliers
• Ability to work flexible schedule and occasional overnight travel
• Excellent sales and negotiation skills
• Ability to develop and deliver presentations
• Strong interpersonal skills
• Effective communicator both written and verbally
• Ability to work in team environment
• Strong Microsoft Office Suite skills
• Knowledge of advertising and sales promotion techniques (Preferred)
• Ability to travel locally 50% - 75% of the time

Working Environment: Outside Sales Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities. Driving may be required for an extended period of time with frequent stops and starts. Can be exposed to outdoor weather conditions.

Compensation Details: $65,173 - $104,277 Annually

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

$26.69+ Hourly Salary is $19.00/hour Base + Targeted Commission *Bilingual - Spanish Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Core Responsibilities

• Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
• Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
• Achieves sales and customer experience goals and objectives.
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
• Performs operational and administrative tasks.
• Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engage in team huddles and learning.
• Knows and understands sales compensation plan and its key elements.
• Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
• Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization

Compensation

Base Pay: $19.00 Total Target Compensation (Base Pay plus Targeted Commission): $26.69 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Education

High School Diploma / GED (Required)

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

About the Role

As a Distribution Center Associate, you'll be a crucial part of our logistics operations, ensuring that products are efficiently and accurately distributed to our customers. You'll work in a dynamic environment, handling various tasks from receiving and storing inventory to picking, packing, and shipping orders.

Key Responsibilities

Receiving and Unloading: Inspect, verify, and unload incoming shipments, ensuring they meet quality standards and are properly documented.

Inventory Management: Store and organize products in designated locations, using inventory management systems to track stock levels.

Order Picking: Accurately select products from inventory based on customer orders, using advanced picking technologies.

Packaging and Shipping: Prepare orders for shipment by packing them securely and applying appropriate shipping labels.

Quality Control: Inspect products for defects or damage before shipping to ensure customer satisfaction.

Safety and Compliance: Adhere to safety regulations and procedures, including wearing appropriate safety equipment.

Qualifications

High school diploma or equivalent

Ability to lift and move heavy objects

Strong attention to detail and accuracy

Ability to work in a fast-paced, physically demanding environment

Experience in a warehouse or distribution center is preferred but not required

Benefits

Competitive wages

Comprehensive benefits package, including medical, dental, and vision insurance

Retirement savings plans

Employee discounts on company products

Opportunities for career growth and development

Join our team and contribute to our efficient and reliable distribution operations!

SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe.

But maybe you're looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities.

Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible.

Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S.

Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.

Relocation may be required.

U.S.

Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits: Salary for newly appointed law enforcement Border Patrol Agents varies from: Base Salary: GL-9/GS-11, $63,148
- $120,145 per year Locality Pay: Varies by duty location.

Overtime Pay: Up to 25% Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.

A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.

This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12.

You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.

The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.

Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations: Big Bend Sector Stations
-
*Presidio, Van Horn,
*Sanderson, Alpine,
*Sierra Blanca, Marfa Buffalo Sector Stations
- Wellesley Island Del Rio Sector Stations
- Del Rio, Brackettville,
*Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde El Paso Sector Stations
- Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces,
*Lordsburg, Santa Teresa, Ysleta El Centro Sector Stations
- El Centro, Indio, Calexico Grand Forks Sector Stations
- Pembina Havre Sector Stations
- Havre, Malta, Plentywood, Scobey, Sweetgrass Houlton Sector Stations
- Calais, Fort Fairfield, Jackman, Rangeley, Van Buren Laredo Sector Stations
- Laredo South, Cotulla,
*Hebbronville, Laredo West,
*Freer, Laredo North, Zapata Rio Grande Valley Sector Stations
- Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen San Diego Sector Stations
- Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente Spokane Sector Stations
- Colville, Curlew, Metaline Falls, Oroville Swanton Sector Stations
- Beecher Falls, Burke, Champlain, Newport, Richford Tucson Sector Stations
-
*Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox Yuma Sector Stations
- Blythe, Yuma, Wellton Duties and Responsibilities: As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.

Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include: Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.

Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.

Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.

Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.

Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications: GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.

Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.

Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.

Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.

Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements: Citizenship : You must be a U.S.

Citizen to apply for this position.

Residency : You must have had primary U.S.

residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.

Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.

The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.

8336(c) or Title 5 U.S.C.

8412(d).

Veterans' Preference : You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA).

The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training : After you are hired, you will be detailed to the U.S.

Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses.

Border Patrol work requires the ability to speak and read Spanish, as well as English.

Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply: Click the Apply button on this site.

You will be linked to the CBP Talent Network registration page.

For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.

Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.

You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S.

Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Intellectual Property Transactions Associate

Our client is a major international Am law 100 firm, seeking an associate for its Intellectual Property Transactions Group in New York, Boston, San Francisco, and Palo Alto. Candidates who are interested in working with clients at the intersection of IP, innovation and business strategy are best suited for this role. The salary range for this position is between $260k to $365k.

Qualifications

• 3-5 years of experience in IP transactions, technology licensing, or related practice areas.
• Large law firm experience is preferred.
• Experience drafting and negotiating complex license agreements and other agreements [purchase, software and cloud services agreements, and trademarks involving technology, software, data, and brand assets].
• Familiarity with AI technologies.
• Excellent communication skills, with ability to convey omplex legal concepts for clients in the consumer and technology sectors.
• Excellent interpersonal and client service skills.
• State bar admission in jurisdiction of practice.
• All candidates must be authorized to work in the U.S.

About Us

Marina Sirras & Associates LLC is a boutique legal recruiting firm committed to connecting exceptional legal talent with top-tier law firms and in-house legal departments nationwide. With decades of experience and a personalized, relationship-driven approach, we take pride in understanding the unique needs of both our clients and candidates.

We are a proud member of the National Association of Legal Search Consultants (NALSC) and strictly adhere to the NALSC Code of Ethics. Marina Sirras, our founder, is a former President and Chairperson of the organization, reflecting our longstanding commitment to integrity and professionalism in legal recruiting.

To learn more about our team and services, please visit us at

About the Company

We are seeking an experienced Director, Regulatory CMC to provide strategic and operational leadership for Chemistry, Manufacturing, and Controls regulatory activities across a growing portfolio of development and commercial products. This role will serve as the CMC regulatory subject matter expert, ensuring compliance with global regulatory requirements while supporting efficient development, manufacturing, and lifecycle management. The Director will work closely with Technical Operations, Quality, Manufacturing, and Development teams and will represent CMC Regulatory in interactions with health authorities.

About the Role

This role will serve as the CMC regulatory subject matter expert, ensuring compliance with global regulatory requirements while supporting efficient development, manufacturing, and lifecycle management.

Responsibilities

• Lead the global CMC regulatory strategy for development and marketed products, ensuring alignment with business objectives and regulatory expectations.
• Provide oversight and authorship for CMC sections of regulatory submissions, including INDs/CTAs, BLAs/NDAs, supplements, variations, and annual reports.
• Act as the primary CMC regulatory representative in health authority interactions, including FDA meetings, scientific advice, and regulatory correspondence.
• Support CMC lifecycle management, including comparability assessments, post-approval changes, and regulatory impact evaluations.
• Partner cross-functionally with Technical Operations, Manufacturing, Quality, Analytical Development, and Supply Chain to ensure regulatory compliance and readiness.
• Ensure compliance with ICH guidelines, FDA, EMA, and other global regulatory requirements applicable to CMC activities.
• Contribute to internal governance forums, risk assessments, and regulatory decision-making processes.
• Build and maintain effective relationships with external partners, including CDMOs and regulatory consultants.
• Mentor and develop regulatory staff as appropriate, supporting a culture of regulatory excellence and accountability.

Qualifications

• 10+ years of Regulatory Affairs experience, with significant focus on CMC in pharmaceutical or biotechnology environments.
• Bachelor’s degree in a scientific discipline required; advanced degree (MS, PhD, PharmD) preferred.
• Demonstrated experience supporting IND, BLA, or NDA submissions, including CMC sections.
• Strong working knowledge of global CMC regulatory frameworks (FDA, EMA, ICH).
• Experience collaborating with manufacturing, quality, and technical operations organizations.
• Proven ability to operate effectively in an SME environment, balancing strategic oversight with hands-on execution.
• Excellent written and verbal communication skills, with the ability to clearly convey regulatory requirements and risk.

Required Skills

Strong working knowledge of global CMC regulatory frameworks (FDA, EMA, ICH).

Preferred Skills

Experience collaborating with manufacturing, quality, and technical operations organizations.

Pay range and compensation package

Competitive compensation and comprehensive benefits.

Equal Opportunity Statement

We are committed to diversity and inclusivity.

Minimum Requirements

• Associate’s or Bachelor’s degree in Manufacturing, Electronics, Industrial Engineering or equivalent experience
• 3 to 7 plus years in SMT/PCB electronics manufacturing
• 1 to 3 plus years in a supervisory or leadership role preferred
• Strong written and verbal communication skills
• Ability to read PCB drawings, BOMs and work instructions.
• Familiar with MES/ERP systems
• Understanding of reflow profiling and stencil design

Responsibilities

Responsible for overseeing daily SMT production operations, ensuring efficient workflow, product quality, equipment performance, and adherence to safety and manufacturing standards. This role supervises SMT technicians and operators while driving continuous improvement in productivity, yield, and process reliability.

• Supervise day-to-day SMT manufacturing activities (screen printing, pick-and-place, reflow, AOI, SPI).

• Ensure production schedules are met on time and within quality standards.

• Monitor line performance, throughput, and downtime.

• Coordinate job changeovers and line setups.

• Lead, coach, and train SMT operators and technicians.

• Assign work, manage staffing levels, and approve timecards/overtime.

• Conduct performance reviews and disciplinary actions when required.

• Promote teamwork and a culture of accountability.

• Ensure compliance with IPC standards (IPC-A-610, J-STD-001).

• Partner with Quality and Engineering to resolve defects and yield issues.

• Drive root cause analysis and corrective actions (RCA/CAPA).

• Monitor solder paste quality, placement accuracy, and reflow profiles.

• Oversee SMT equipment operation: printers, placement machines, reflow ovens, conveyors, AOI.

• Coordinate preventive maintenance and calibrations.

• Escalate equipment failures and support troubleshooting.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Central Processing Supervisor, Core Laboratory - Evening Shift

Location: Boston Teaching Hospital

• Evening Shift: 3p – 11:30p ($3/hr evening diff).
• Must be ASCP certified (or equivalent).
• Sign-on bonus eligible.

Responsibilities:

• Responsible for coordinating the daily operation of the front office of the core laboratory.
• Oversees all Pre and Post analytic activity on the evening shift, in close conjunction with the day shift MT Operations Coordinator, reference lab staff, and other individuals who oversee areas that have an overlapping operating relationship with Central Processing.
• Ensures that all activities, processes and policies are carried out in strict compliance with governmental regulations, licensing agency standards, and hospital policies and procedures.
• Responsible for day-to-day general management including staffing, schedules, payroll, performance management, training, education, development of policy and protocol, compliance, and safety.
• FTE's: 25+/-.
• Reports to the Technical Director of Pre/Post Analytics in the Core Laboratory.

Qualifications:

• MT (ASCP) or equivalent.
• Bachelor’s Degree in Medical Technology or physical sciences.
• 4+ years of hospital laboratory experience, including knowledge of &/or experience with pre/post analytics &/or central processing.
• 1+ years of leadership experience.
• Preferred: experience overseeing non-exempt hourly staff.

PURPOSE OF POSITION:

Develops and executes the strategic vision for Patient Financial Services (“PFS”) functions across all Cape Cod Healthcare ("CCHC") entities. Provides leadership and oversight of key operational and financial decisions pertaining to all insurance and patient Accounts Receivable (“AR”) resolution, denials management, customer service and billing compliance. Coordinates with the VP of Revenue Cycle and/or CFO to develop yearly metrics and is responsible for managing people and processes to achieve or exceed CCHC’s revenue cycle goals and performance metrics expectations. Has responsibility to timely budget submission and ongoing management to budget expectations. Leads or serves on CCH revenue cycle process improvement task forces and committees.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Directs the performance of CCHC Patient Financial Services Accounts Receivable (AR) including but not limited to Billing, Insurance Follow-Up, Customer Service, Denials Prevention and Management and Vendor Management.
2. Responsible for hiring, coaching, and otherwise developing direct reports and creating or ensuring creation of a structure for employee onboarding and ongoing development.
3. Collaborates with the CFO and VP of PFS & Revenue Cycle to set goals, identify opportunities to improve AR resolution, resulting in payment based on industry Key Performance Indicators (“KPIs”) for Patient Financial Services and Revenue Cycle.
4. Responsible for measurement and reporting of ongoing financial and operational performance. Ensure the implementation of action plans where performance is not meeting expectations and recognizing areas of excellence.
5. Lead the implementation of best practice strategies to increase cash flow and turnaround time in account resolution.
6. Demonstrates a commitment to exceptional customer satisfaction to all parties. Appropriately assesses who our customers are (e.g. anyone the individual has a responsibility to serve inside and/or outside the Health System). Conducts self in a polite, forthright manner, articulately communicating with others and using discretion, judgment, common sense and timeliness in customer service decision -making.
7. Create, monitor and perform within established budgets.
8. Develop, implement, and manage efficient and effective operational policies, procedures, processes and performance monitoring across all Patient Financial Services functions. Ensure that all PFS employees and process owners are held accountable and are meeting established standards and goals.
9. Ensure PFS employees across all functions are trained and comply with established policies, processes, and quality assurance programs.
10. Identify potential process improvements through Patient Financial Services, and lead the design and implementation as required.
11. Coordinate and oversee all third party AR and payment application process transition points between Patient Financial Services and other functional areas within the revenue cycle organization.
12. Monitor and facilitate service level agreements (“SLAs”) between Patient Financial Services and other related functions, within both Revenue Cycle and Clinical Operations as necessary.
13. Coordinate with peers across the Revenue Cycle organization, and with related stakeholders, on the management of third-party denials by working with the onsite Revenue Cycle Integration leaders, Patient Access Services and middle Revenue Cycle functions, Professional Revenue Cycle, Home Health and Hospice, and Behavioral Health to identify trends and implement denials prevention and/or recovery programs.
14. Routinely conduct payer trend analysis to ensure optimal processing and reimbursement, identify issues, communicate findings to CCHC PFS stakeholders, define solutions and initiate resolution.
15. Coordinate with peers across the Revenue Cycle organization on the management of PFS edits by working with the Unbilled Committee to identify trends and implement modifications to workflow to limit pre-billing edits.
16. Build strong relationships and facilitate productive communication between key revenue cycle stakeholders, including peer leaders of Revenue Cycle services and core support departments (e.g., Human Resources, IT, Finance, Managed Care, etc.)
17. Develop and maintain effective payer working relationships.
18. Assess direct reports’ performance on a consistent basis and provides feedback to reward effective performance and enable proactive performance improvement steps to be taken.
19. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
20. Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.

EDUCATION/EXPERIENCE/TRAINING:

• Bachelor's degree in Business Administration, Healthcare Management or related discipline preferred or the equivalent combination of education and experience.
• Minimum of five to seven years of relevant experience with a track record of progressively responsible positions in a complex healthcare organization such as a multi-hospital system, large group practice or a major healthcare consulting firm preferred.
• Minimum of three to five years of supervisory/management experience. Prior experience in a union environment preferred.
• Strong technical grounding, project management and implementation experience required. Proven leadership abilities and comprehensive knowledge of healthcare information systems. Epic Single Business Office (SBO) and clearinghouse experience preferred.
• Strong working knowledge of regulatory requirements, payer requirements, billing coding requirements (ICD, CPT, HCPCs, etc.), general revenue cycle management strategies, and industry best practices.
• Thorough knowledge of metrics, analytics, and data synthesis in healthcare patient financial services and revenue cycle management to identify trends, produce reliable forecasts and projections.
• Strong analytical and critical thinking, organizational, and business process optimization skills, with in-depth ability to develop and pursue goals, synthesize data to identify system vulnerabilities and develop and apply innovative solutions.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• An understanding of the psychology of complex corporate relationships, and an ability to influence within such an environment.
• Excellent communication and organizational skills are required, with the ability to effectively communicate to physicians, patients, staff, payers and administration. Above average understanding of how, when, and to what extent different hospital departments relate to and communicate with one another.

Pay Range Details:

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

At Cambridge Health Alliance, our inpatient pharmacy offers the best of both worlds: an innovative, forward-thinking academic environment within a community hospital setting. Our department is highly dynamic, featuring cutting-edge clinical services, advanced automation, and state-of-the-art technology.

CHA’s pharmacy enterprise includes:

• Three inpatient pharmacies
• Inpatient and ambulatory clinical pharmacy services
• Four retail/specialty pharmacies
• A PACE pharmacy
• A PGY-1 pharmacy residency program

We are deeply committed to education and professional development, precepting APPE and IPPE students from five regional colleges of pharmacy and serving as an ACPE-accredited provider of continuing pharmacy education. Our clinical pharmacists are credentialed members of the CHA Medical Staff and actively participate in collaborative drug therapy management protocols, all with a focus on improving patient outcomes, safety, satisfaction, and organizational sustainability.

Position Summary

The Staff Pharmacist, under the general supervision of the Supervisor/Manager of Inpatient Pharmacy Services, is responsible for both distributive and clinical pharmacy functions. This role emphasizes patient-centered care, interdisciplinary collaboration, operational efficiency, and continuous quality improvement.

The Somerville Hospital campus serves child and adolescent psychiatric populations and includes specialized services such as a neurodevelopmental unit (supporting patients with autism spectrum disorder, ADHD, and motor disorders), urgent care, and endoscopy. Opportunities for cross-coverage at the Cambridge Hospital campus are available.

Key Responsibilities

• Verify and process medication orders in Epic, ensuring safety, accuracy, and appropriateness based on patient-specific factors (labs, age, weight, etc.)
• Identify, prevent, and document drug-related problems through clinical interventions
• Provide direct patient education (e.g., anticoagulation, CHF, COPD)
• Participate in multidisciplinary rounds and collaborate with medical teams
• Execute pharmacist-driven dosing protocols (e.g., warfarin, vancomycin)
• Monitor high-risk and targeted drug therapies to ensure optimal outcomes
• Serve as a drug information resource for medical and nursing staff
• Prepare and manage controlled substances, including inventory reconciliation and regulatory compliance
• Compound sterile products, including chemotherapy, using aseptic technique in accordance with USP Chapter 797 standards
• Operate and maintain automated dispensing systems (e.g., Pyxis)
• Supervise and verify pharmacy technician workflow and activities
• Train and mentor pharmacists, technicians, and pharmacy students
• Ensure compliance with all state and federal regulations (MBOP, MDPH, DEA, FDA)
• Deliver age-appropriate, patient-centered care across diverse populations
• Perform additional duties as assigned

Qualifications

• Education: Graduate of an accredited college/university with B.S. in Pharmacy or Pharm.D. Degree is required.
• Licensure: Must have a current license in good standing from the Massachusetts Board of Registration in Pharmacy.
• Work Experience: Minimum of three (3) years experience as a pharmacist is preferred