Information Technology For Development Jobs in Nebraska Remote

Summary

GENERAL SUMMARY:

Functions as a member of the multidisciplinary team providing a safe environment for all age groups of surgical patients. Assists the perioperative nurse with patient care, prepares and maintains supplies in the operating room (OR), ensures that procedure preparations are based on individual patients and anticipates the needs of the surgeon. Provides guidance to Surgical Technologist I and Surgical Technologist Pathways employees, as needed.

Qualified to work on all cases, as assigned by the department leadership.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.

2. *Functions in the scrub role by preparing, organizing, and anticipating needed instruments, supplies, and equipment for safe patient care and operative procedure.

3. *Will not first assist with any procedure; will not do any incision closures.

4. *May apply skin staples when skin edges have been approximated by credentialed provider.

5. *May apply skin sealant and steri-strips as part of the dressing after skin has been closed.

6. *Defines and practices aseptic technique and infection control principles as they apply to the OR.

7. *Safely and efficiently passes surgical instruments and supplies in the operating room (OR) and labor and delivery room (LDR).

8. *Properly identifies, preserves and manages tissue and fluid specimens and cultures.

9. *Manages supplies, instruments and equipment appropriately according to Medical Center procedure.

10. *Assists the nurse in perioperative care of the patient including transporting and positioning

11. *Counts/preps surgical instruments and supplies.

12. *Delivers medications (drugs or biologicals) received in the surgical suite to the appropriate operating room via case cart or medication cart.

13. *Handles and prepares medication for use on the sterile field in the operating room under the direct supervision of a Registered Nurse and physician.

14. Participates in continuous quality improvement measures to achieve positive patient outcomes.

15. Provides patient care in accordance with patients rights.

16. Participates and practices safety through active prevention and precautions.

17. Ensures personal/visitor safety through measures of prevention and universal precautions.

18. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

19. Participates in meetings, committees and department projects as assigned.

20. Performs other related projects and duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Knowledge of asepsis and sterile technique.

2. Knowledge of standard and transmission-based precautions.

3. Knowledge of computer hardware equipment and software applications relevant to work functions.

4. Skill in holding retractors and cutting sutures.

5. Ability to practice proper body mechanics to ensure personal and patient safety.

6. Ability to maintain a sterile surgical field.

7. Ability to perform accurate sponge, sharp and instrument counts.

8. Ability to communicate effectively both verbally and in writing.

9. Ability to operate and maintain relevant surgical equipment.

10. Ability to consistently adhere to organizational and departmental safety and infection control procedures.

11. Ability to maintain confidentiality relevant to sensitive information.

12. Ability to effectively perform work under stressful and in emergent situations.

13. Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:

Graduation from a Surgical Technology program or Surgical Technologist certification required. Prior experience working as a Surgical Technologist desired.

OTHER CREDENTIALS / CERTIFICATIONS:

Certification in Basic Life Support (CPR) required. Bryan Health recognizes American Heart Association (for healthcare professionals), American Red Cross (for healthcare professionals) and the Military Training Network.

PHYSICAL REQUIREMENTS:

(Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.)

(DOT) Characterized as medium work requiring exertion of 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or a greater than negligible up to 10 pounds of force constantly to move objects.

Summary

GENERAL SUMMARY:

Performs interventional radiology and invasive cardiology procedures under the supervision of a qualified physician. Uses radiologic technology and techniques to assist in the diagnosis of patient medical problems for patients throughout the age continuum.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.

2. *Assists Interventional Radiologist or Cardiologist in all types of procedures performed with angiography, fluoroscopy and ultrasound.

3. *Practices radiation and laser safety for patients, staff and self.

4. *Uses sterile technique as required.

5. *Optimally demonstrates patient anatomy through proper positioning and selection of technical factors. Records, analyzes and documents clinical patient information; recognizes and communicates arrhythmias; monitors arterial and/or venous pressure lines.

6. *Functions in the first scrub role by preparing, organizing and anticipating needed instruments, supplies and equipment for safe patient care for interventional radiology and invasive cardiology procedures.

7. Competently operates all radiology equipment and support systems to include EMR, Scheduling System and PACS.

8. *Utilizes hospital and department computer systems, files and PACS to review patient history and to provide accurate documentation of studies to include patient clinical information.

9. *Properly cares for and images patients of all ages; maintains patient confidentiality.

10. *Coordinates exams within the department and with other departments to provide expedient and complete care; communicates with medical staff, coworkers, patients, families and other hospital staff to ensure quality patient care; shares pertinent information regarding patient conditions with physicians, nurses and other professional staff as needed for patient care.

11. *Handles telephone calls for scheduling, coordination or questions with courtesy and accuracy.

12. Provides information to patients and families to reduce anxiety and convey an attitude of acceptance, sensitivity and caring.

13. *Participates in the departments quality improvement plan as required. Initiates problem solving and conflict resolution skills to foster effective work relationships with peers.

14. *Cleans, disinfects and maintains equipment as necessary; notifies supervisor of equipment problems and calls appropriate service vendors as needed.

15. *Keeps work area properly supplied.

16. Assists with departmental orientation and student clinical education as directed.

17. *Accesses and administers drugs and biologicals that are pertinent to essential job functions in accordance with Medical Center procedures.

18. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

19. Participates in meetings, committees and department projects as assigned.

20. Performs other related projects and duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Maintains clinical competency as required for the unit including but not limited to age-specific competencies relative to patients growth and developmental needs, annual skill competency verification and mandatory education and competencies.

2. Knowledge of computer hardware equipment and software applications relevant to work functions.

3. Knowledge of radiologic positioning, use of technical factors, and radiation safety practices

4. Knowledge of federal and state regulations related to radiography.

5. Knowledge of anatomy and pathophysiology related to interventional radiology and invasive cardiology procedures.

6. Knowledge of techniques and supplies required for interventional procedures.

7. Skill in operating radiologic equipment, image capture devices, PACS, and other related systems.

8. Ability to react appropriately and perform work effectively under stressful and emergent situations.

9. Ability to work in a fast-paced environment related to changing patient conditions.

10. Ability to communicate effectively both verbally and in writing.

11. Ability to perform crucial conversations with desired outcomes.

12. Ability to establish and maintain effective working relationships with all levels of personnel and medical staff.

13. Ability to problem solve and engage independent critical thinking skills.

14. Ability to maintain confidentiality relevant to sensitive information.

15. Ability to prioritize work demands and work with minimal supervision.

16. Ability to practice proper body mechanics to ensure personal and patient safety.

17. Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:

Graduate from a school of radiologic technology with current certification or eligibility for certification by the American Registry of Radiologic Technologists (ARRT) required. Valid Nebraska state medical radiographer license required.

OTHER CREDENTIALS / CERTIFICATIONS:

Basic Life Support (CPR) certification required. Bryan Health recognizes American Heart Association (for healthcare professionals), American Red Cross (for healthcare professionals) and the Military Training Network.

Summary

GENERAL SUMMARY:

Performs diagnostic x-ray (XR) procedures and computed tomography (CT) procedures under the supervision of a qualified physician. Uses XR and CT technology and techniques to assist in the diagnosis of patient medical problems for patients throughout the age continuum.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.

2. *Performs all types of diagnostic XR procedures including, but not limited to, fluoroscopy, portable diagnostic, and portable fluoroscopy.

3. Performs all CT studies to include diagnostic and interventional procedures and practices radiation safety for patients, staff and self within three (3) months of hire.

4. *Uses sterile technique as required.

5. *Optimally demonstrates patient anatomy through proper positioning and selection of technical factors, while shielding appropriately.

6. *Performs venipuncture.

7. *Competently operates all diagnostic XR equipment including but not limited to portable and stationary x-ray machines, fluoroscopy equipment including C-Arms, O-Arm, and CT equipment to support imaging systems and performs and evaluates images for technical quality.

8. *Utilizes department computer systems, picture archiving and communication system (PACS), etc., to review patient history and provide accurate documentation of studies.

9. *Properly cares for and performs imaging for patients of all ages while maintaining patient confidentiality.

10. *Coordinates exams within the department and with other departments to provide expedient and complete care; communicates with medical staff, coworkers, patients, families, and other hospital staff to ensure quality patient care.

11. *Handles telephone calls for scheduling, coordination, or questions with courtesy and accuracy.

12. *Participates in the departments quality improvement plan as required.

13. *Cleans, disinfects, and maintains equipment as necessary; notifies coordinator of equipment problems and calls appropriate service vendors as needed.

14. *Keeps work area properly supplied.

15. Meets on-call responsibilities and responds within the allotted time limit.

16. Assists with departmental orientation and student clinical education as directed.

17. Assists in the future planning of the XR and CT department.

18. *Accesses and administers drugs and biologicals that are pertinent to essential job functions in accordance with Medical Center procedures.

19. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of the latest trends in the field of expertise.

20. Participates in meetings, committees, and department projects as assigned.

21. Performs other related projects and duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Maintains clinical competency as required for the unit, including but not limited to age-specific competencies relative to patients growth and developmental needs, annual skill competency verification, and mandatory education and competencies.

2. Knowledge of positioning, use of technical factors, and radiation safety practices.

3. Knowledge of CT non-invasive and invasive procedures.

4. Knowledge of federal and state regulations related to radiography.

5. Knowledge of computer hardware equipment and software applications relevant to work functions.

6. Skill in operating equipment, PACS, and other related systems.

7. Ability to react appropriately and perform work effectively under stressful and emergent situations.

8. Ability to communicate effectively both verbally and in writing.

9. Ability to perform crucial conversations with desired outcomes.

10. Ability to establish and maintain effective working relationships with all levels of personnel and medical staff.

11. Ability to problem solve and engage independent critical thinking skills.

12. Ability to maintain confidentiality relevant to sensitive information.

13. Ability to prioritize work demands and work with minimal supervision.

14. Ability to care for diverse patients throughout the age continuum.

15. Ability to practice proper body mechanics to ensure personal and patient safety.

16. Ability to maintain regular and punctual attendance.

EDUCATION AND EXPERIENCE:

Graduate from a school of radiologic technology with current certification by the American Registry of Radiologic Technologists (ARRT) required. Certification in CT preferred within 12 months of hire. Valid State of Nebraska Medical Radiographer license required.

OTHER CREDENTIALS / CERTIFICATIONS:

Basic Life Support (CPR) certification required. Bryan Health recognizes American Heart Association (for healthcare professionals), American Red Cross (for healthcare professionals) and the Military Training Network.

Summary

EDUCATION AND EXPERIENCE:

Current Registered Nurse licensure from the State of Nebraska or approved compact state of residence as defined by the Nebraska Nurse Practice Act required. Master of Science degree in Nursing with current Advance Practice Registered Nurse licensure from the State of Nebraska required. A minimum of one (1) year of relevant acute care experience, cardiac cath lab or critical care preferred. Current NP staff hired specifically for a scrub role will complete RCIS certification within 6 months of their start date (or within 1 year if no prior experience in invasive cardiovascular technology.)

OR

Graduate degree from a Physicians Assistant program required. Current licensure as a Physician Assistant required. Completion of Bryan credentialing and re-credentialing process required for employment. Master of Science in Physician Assistant required. A minimum of one (1) year of relevant acute care experience, cardiac cath lab, or critical care preferred.

OTHER CREDENTIALS / CERTIFICATIONS:

Certification with the U.S. Drug Enforcement Administration for prescriptive authority required.

Basic Life Support (CPR) certification required. Bryan Health recognizes American Heart Association (for healthcare professionals), American Red Cross (for healthcare professionals) and the Military Training Network.

Advanced Cardiac Life Support (ACLS) certification required within six (6) months of hire date.

Current Registered Cardiovascular Invasive Specialist (RCIS) certification preferred.

Under limited to moderate supervision, provides technical solutions to faculty, staff, and students for all aspects of classroom Academic Technologies, including but not limited to displays, complex audio and control systems, and lecture capture software. Significant focus on IP based network audio and visual (AVOIP) academic technology primarily comprised of Extron, QSC, and Dante environments. Ability to work independently as a subject matter expert with an emphasis on learning new skills through training and certifications.

All work and results are documented within a ticketing application. Learning Environments specialists are dispatched to provide hands-on support when a remote solution is not available. Must be able to work within an ITIL, metrics driven environment. All work is guided by the published ITIL Service Operations Framework. Each individual is expected to coordinate with our Service Desk and Mobile Action teams to deliver fully comprehensive support. Must be capable of remote, phone, and chat support, as well as on-site visits and working a service counter. All IT Support Specialists work in a 0-3 Tiered support environment. Any specialist may be required to work in any of the four tiers as needed.

IT Support Specialists (ITSS) are expected to understand and follow consistent defined processes for all service interactions, while observing established standards. The ITSS focuses on continual improvement of their own skills as well as the documented service and troubleshooting processes used by the myIT division.

Hours of operation will vary with season and semester schedule and may include limited nights and/or weekend work.

• 
  
• At all times employees are expected to uphold Creighton's core values and demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment, while adhering to all University Ethical Standards of Conduct, rules, regulations, and job requirements, including required educational trainings.
  
• Assists users, via on-site visits and/or remote tools, in troubleshooting and resolving hardware and software issues related to classroom and conference room technologies. This includes but is not limited to AV hardware and computer software. Solves moderately complex problems and may coordinate required effort from multiple support groups, including outside vendors.
  
• Basic operational support and team awareness. All workflow and results are documented in a ticketing application. Process and knowledge documentation via Knowledge Base Articles. Communication amongst team members for purposes of cross training.
  
• Preventative maintenance and testing of high-impact classrooms and conference rooms to maintain peak functionality and minimize impact to end-users.
  
• Continuous pursuit of training and certifications relative to existing AV environment and industry changes.
  
• Team meetings and other duties as assigned.
  
• Training of end-users on basic functionality of AV hardware and lecture capture software in classroom and conference room spaces.
  

Qualifications:

• 
  
• Bachelor's degree in related area and/or equivalent technical certification and experience desired.
  
• Minimum of 2 years combined experience in one or more of the following:
  
• Basic understanding of TCP/IP function, network topologies, and related technology
  
• Supporting classroom A/V technology including:
  
  • 
    
  • Qsys AV cores, peripherals, and designs
    
  • Extron NAV including encoders and decoders
    
  • Dante monitoring and source routing
    
  • Hardware such as monitors, speakers, and cabling.
    
  
  
• Windows and Apple environment experience required.
  

Knowledge, Skills, and Abilities:

• 
  
• Experience with video conferencing such as Zoom, Teams, and/or Webex.
  
• Basic understanding of AV signal flow.
  
• Basic ability to read AV room diagrams
  
• Comfortable with technical training for a small to medium 2-20 person group.
  
• Experience creating technical documentation.
  
• Proven ability to work with a team to deliver value based solutions to partners.
  
• Strong interest in in learning about AVoIP and Audio Vistual technology.
  
• Proficient in Microsoft Office applications;
  
• Accountable
  
• Adaptable
  
• Collaborative and teamwork-oriented
  
• Customer relationship manager
  
• Innovative and creative thinker
  
• Mission and service-oriented
  
• Openness (zest) for learning
  
• Results-oriented
  
• Excellent communication skills
  
• Professional phone etiquette
  
• Self-starter
  
• Detail-oriented
  
• Dependable
  

Licenses/Certifications:

Avixa CTS, Extron ECS, Extron NAVS, Q-Sys Design Level 1, or equivalent documented experience working with these technologies preferred.

Must have a current and valid driver's license with a clean driving record for the last 3 years and no major violations within the last 5 years;

ITIL Foundations Certification or pass within first 6 months of employment

*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*

Summary

As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.

This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.

You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.

Responsibilities include but are not limited to:

AI Solution Development & Deployment

• Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.

• Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).

Operational Model Support & Optimization

• Monitor model performance, data drift, and operational KPIs.

• Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.

• Establish measurement frameworks to quantify operational impact of deployed solutions.

Data Engineering & Analytical Execution

• Transform structured, semi-structured, and unstructured data into actionable features and insights.

• Perform exploratory analysis and visualization to identify operational improvement opportunities.

• Collaborate with engineering teams to productionize data solutions.

Stakeholder Engagement & Explainability

• Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.

• Communicate complex AI methodologies and results clearly to technical and non-technical audiences.

• Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.

Required Qualifications

• Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.

• Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.

• Experience building operationalized data science solutions (not just prototypes).

• Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.

• Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.

• Strong ethical judgment with a commitment to responsible and unbiased AI development.

Preferred Qualifications

• 2+ years of hands-on experience in data science, applied AI, or machine learning.

• Experience supporting AI solutions in operational or production environments.

• Familiarity with MLOps practices, model governance frameworks, and automation tooling.

• Experience working in regulated industries (financial services preferred).

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

• Preferred three to five (3 to 5) years of experience in implementing and managing Windows and Open Systems server infrastructure hybrid cloud solutions in an enterprise environment; healthcare experience preferred.
• Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization .
• Strong technical knowledge of VMWare ESX and Microsoft Hyper-V.
• Expertise in Microsoft Windows, Linux and AIX operating systems and management.
• Familiar with hyperconverged infrastructures such as VxRail.
• Familiar with Microsoft Azure Arc, System Center, Admin Center and SCCM.
• Familiar with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Experience in infrastructure-as-code (e.g., Terraform, CloudFormation) and containerization (e.g., Docker, Kubernetes).
• Experience in scripting (PowerShell, Python, Bash, etc.)
• Familiar with application delivery solutions such as Citrix.
• Experience with storage and data protection replication methodologies.
• Experience with Epic Infrastructure such as Hyperspace.
• Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
• Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
• Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
• Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
• Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
• Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
• Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
  
  

• Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
  
  

• Preferred certifications include Microsoft Certified: Azure Fundamentals, VCP-DCV, ECSA.
  
  

• Responsible for installation and maintenance of server infrastructure along with upgrading/configuration and the life cycle management of hardware.
• Monitors functions of server infrastructure to ensure acceptable performance.
• Creates and maintains documentation related to server configuration and environments.
• Serves as subject matter expert across server operating systems and solutions (Microsoft Windows Server, Linux, AIX, VMWare ESX, Microsoft Hyper-V)
• Troubleshoots and resolves server and virtualization incidents.
• Maintain server patching to address security vulnerabilities.
• Collaborate with cloud compute architect to design and build functional server environments.
• Provide level 2 escalation support and troubleshooting to resolve complex server incidents and tasks.
• Stay current on cloud and systems engineering trends (e.g., serverless computing, containerization, AI-driven automation) and evaluate their potential to enhance TGC operations.
• Ensure systems, applications and data are high availability, backed up and/or replicated to meet disaster and business recovery requirements.
• Implement and enforce security requirements to protect Azure-based systems and data.
• Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
• Monitors industry trends, maintains knowledge of developments in cloud computing, database, storage, data protection, virtualization, hyperconverged infrastructure, server automation, monitoring and application delivery.
• Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
• Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
• Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
• Performs related duties as assigned and unrelated duties as requested.
  
  

Job Title: Software Trainer (Hybrid)

Location: North Wilkesboro, NC (50% Travel Required)

Job Type: Full-time

About the Role:

We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.

Key Responsibilities:

•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)

•Customize training plans based on practice needs, user roles, and software configuration

•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A

•Maintain a deep understanding of product functionality, updates, and best practices

•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets

•Troubleshoot common user errors and guide users to solutions during sessions

•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction

•Gather and relay customer feedback to help shape product enhancements and training improvements

Qualifications:

•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding

•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)

•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)

•Ability and willingness to travel up to 50%

•Experience delivering software training

•High attention to detail and customer-centric mindset

•Tech-savvy with the ability to quickly learn new tools and features

Additional Qualifications:

•Experience working with remote or hybrid teams

•Instructional design or adult learning content development

•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)

Sr. Financial Systems Analyst

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Financial Systems Analyst on our Finance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Financial Systems Analyst, you will provide administrative
and functional maintenance and support for AMA's financial applications,
including Infor/Lawson, Oracle EPM (Hyperion), Blackline, Ironclad, Concur, and
other Finance-led systems. Focus on business process management, system
utilization, and ensuring data integrity across Finance. Liaise
with internal customers, functional areas and IT resources as well as external
vendors including hosting and SaaS providers.

RESPONSIBILITIES:

Financial Systems Management

• Provide functional support for month-end closing activities, monitor interfaces, troubleshoot user issues, meta-data maintenance, and financial systems operation.
• Perform requirement gathering, analysis, documentation, and coordination of system enhancements or configuration changes based on Finance business needs.
• Conduct testing and user acceptance for system changes.
• Identify system issues by understanding Finance business processes and develop solutions to resolve the issues.
• Collaborate with internal customers, functional areas, and IT resources to evaluate opportunities for system optimization.
• Participate in troubleshooting sessions for system issues, proposing business-side solutions and providing subject matter expertise.
• Maintain the security, confidentiality, and integrity of data on all AMA financial systems.

Documentation, Process, and Project Management

• Document and analyze business processes, system configuration, and user procedures.
• Support transition planning, system upgrades, and releases in conjunction with IT and vendors, providing business-side expertise and functional testing.
• Provide input on changes requests and assist in evaluating system impacts.
• Prepare training materials and support end users.
• Work on cross-departmental initiatives to streamline processes/workflows to improve efficiency of monthly financial closes.

Technical Collaboration

• Perform limited hands-on scripting, including simple SQL queries,
• Collaborate with IT teams for complex technical tasks, integrations, and technical troubleshooting.
• Work with system vendors and IT to support system upgrades, enhancements, and drive issue resolution.
• Document data flows between Finance systems and assist in defining requirements for integrations.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's Degree in Finance, Accounting, Information Systems,
   or a related field required.
2. 5+ years of experience working on finance business processes and
   a suite of financial applications including Infor/Lawson or similar ERP systems
   required.
3. In depth expertise with multiple financial system cycles including
   accounts receivable, accounts payable, general ledger and bank settlement
   processes.
4. Demonstrated ability to gather and document business
   requirements, assist with solution configuration / design, and coordinate user
   acceptance testing.
5. Strong collaboration skills with IT and vendors.
6. Working knowledge of both relational and multi-dimensional data
   modeling concepts and processes using Microsoft SQL.
7. Strong analytical and problem-solving skills, with the ability
   to understand complex financial definitions and information and grasp
   technology concepts.
8. Demonstrated experience supporting, configuring, and
   administering financial systems, ideally Oracle Lawson, Hyperion, Concur, or
   similar ERP platforms, including coordinating enhancements with IT and vendors.
9. Excellent written and oral communication skills to translate
   business needs into clear requirements for IT partners.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

• Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
• Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
• Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
• Provide sprint summaries and milestone updates to business and technical stakeholders
• Coordinate with business users to manage testing, feedback cycles, and feature rollouts

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Remove blockers and support the team to maintain delivery momentum
• Monitor team velocity, sprint health, and workflow improvements
• Promote Agile best practices and foster a collaborative team environment
• Support the Product Owner with sprint goals and stakeholder alignment

• 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
• Strong experience with enterprise websites and digital marketing platforms
• Hands-on expertise with Adobe Experience Manager (AEM) is required
• Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
• Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
• Strong understanding of Agile/Scrum methodologies
• Experience using Azure DevOps or similar backlog management tools
• Ability to write clear user stories and define acceptance criteria
• Excellent communication and stakeholder collaboration skills
• Agile certification (CSM, PSM, etc.) preferred

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)