Information Technology For Development Jobs in Mettawa

The Network Trainer is responsible for executing all training and development programs throughout the network, including development and facilitation of Dunkin' Donuts and/or Dunkin' Donuts/Baskin-Robbins combo restaurants systems and new product roll-outs, food safety, and any programs specific to the Franchisee network. They maintain communication with the Franchisee and the Franchisee's Leadership Team to ensure Managers and Crew are executing standards and procedures in the restaurants. Partner with the Franchisee Leadership Team to identify and develop internal candidates and succession planning.

Responsibilities Include:

Responsible for the execution of training activities within the network

Conduct New Hire Orientation for restaurant employees

Schedule and facilitate classroom based learning for the network

Partner with Franchisee Leadership Team with succession planning

Create and maintain a people first culture in the restaurant

Monitor, follow up and report training progress

Conduct on the job training and retraining

Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws

Ensure Brand standards, recipes and systems are executed

Prepare, complete and follow up on action plans for implementing production, productivity, quality and guest service standards and identify systems to drive performance

Conduct restaurant assessments

Identify and support systems to control costs

Ensure tools and systems are in place to roll out new products, systems and processes

Support sales goals by tracking results, identifying gaps and recommending solutions

Associate's degree in related field or equivalent in education and experience

Fluent in English

Microsoft Office proficiency

Facilitation and presentation skills

Written and verbal communication skills

Understands and exceeds guest expectations, needs and requirements

Develops and maintains guest relationships

Displays a sense of urgency with guests

Seeks ways to improve guest satisfaction; asks questions, commits to follow-through

Resolves guest concerns by following Brand recommended guest recovery process

Sets and maintains high standards for self and others, acts as a role model

Consistently meets or exceeds goals

Contributes to the overall team performance; understands how his/her role relates to others

Sets, prioritizes and maintains focus on important activities

Reads and interprets reports to establish goals and deliver results

Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results

Identifies and resolves issues and problems

Uses information at hand to make decisions and solve problems; includes others when necessary

Identifies root cause of a problem and implements a solution to prevent from recurring

Empowers others to make decisions and resolve issues

Develops and maintains relationships with team

Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Encourages collaboration and teamwork

Leads others; negotiates and takes effective action

Identifies and communicates team goals

Monitors progress, measures results and holds others accountable

Creates strong morale and engagement within the team

Accepts responsibilities for personal and team commitments

Recognizes and rewards employee's strengths, accomplishments and development

Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

• Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
• Willingness to engage and have conversations with customers to provide excellent service
• Guide customers through our fashion trends, stories & products in all areas of the store
• Ability to effectively promote and sell our products to customers
• Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
• Representing yourself and the H&M brand positively during all customer interactions
• Support with commercial or operational actions to reach sales targets with store management team

Fashion & Trend Awareness

• Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
• Use your product & fashion knowledge to share relevant information to customers

Team & Development

• Retain and share your service, fashion and store operations knowledge and skills with colleagues
• Follow all procedures, routines, and legal requirements in all areas of the store
• Give & receive feedback with your colleagues to learn, develop & support each other
• Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

• Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
• Operate fitting room and checkout areas according to best practice & processes
• Contribute to a clean and tidy sales floor and back of house (including stockrooms)
• Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
• Ensure good stock levels with replenishment routines on sales floor
• Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
• Support with opening and closing of the store
• Following all H&S guidelines and legal requirements applicable to role and responsibilities

*Placement Bonus up to $2500*

Please note: To be considered for this role, candidates must hold an active Illinois Professional Educator License (PEL) with a Speech-Language Pathologist endorsement, as well as a current Illinois Department of Financial and Professional Regulation (IDFPR) license.

Speech Language Pathologist Key Responsibilities:

• Assessments & Evaluations: Conduct compliant, formalized and dynamic assessments to determine educational eligibility/level of functioning. Complete observations and evaluations and manage annual and triennial reviews. Develop and maintain compliant IEPs and participate in multi-disciplinary teams.
• Treatment Planning: Develop and coordinate treatment plans with interdisciplinary team members to ensure educational benefit.
• Consultation & Instruction: Consult with team members, including families, to maximize generalization of target skill sets. May oversee and support a Speech Language Pathologist Assistant (SLPA), including monitoring supervision hours and promoting ongoing professional development.
• Data Collection & Documentation: Maintain accurate records of student progress, including therapy notes and assessment data, and use research-based data for monitoring and reporting.
• Time Off Management for Full-Time School Employees: Employees are encouraged to schedule their time off during school breaks. Time off requests will be reviewed and approved by the supervisor to ensure minimal disruption to normal operations.

Speech Language Pathologist Qualifications:

• Licensure: Current Speech Language Pathologist license in the state where services are delivered or eligibility to obtain such licensure.
• Certifications: Department of Education certification (if applicable), and any relevant certifications (e.g., CPR, CPI) as needed.
• Experience: Preferably one year of experience in speech therapy
• Clearances: DOJ/FBI Livescan background check and TB clearance required. Must be eligible to work in the US.
• Skills: Strong organizational, problem-solving, and interpersonal abilities; knowledge of evidence-based practices and special education programs preferred.
• Communication: Excellent written and verbal communication skills in English.

Speech Language Pathologist Physical Demands:

• Environment: Occasional exposure to dust, pollen, and fumes.
• Activity: Frequent engagement in tasks such as reaching, handling, standing, walking, and lifting items up to 50 lbs, with or without reasonable accommodations.
• Sensory: Ability to perform essential job functions with or without assistive devices or accommodations, including working in moderate to high noise levels.

This job description reflects essential functions and may be adjusted as needed.

PQI is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

We are seeking an experienced Sr. Safety Specialist to join our team! As Sr. Safety Specialist, you will join forces with the Manager of Safety and Loss Prevention to head up workplace safety initiatives for one of our distribution center operations! You will be on the front lines of production and immerse yourself in the trenches to promote HelloFresh's vision, inspire change, raise the bar on safety performance, and champion a culture of safety!

You will...

• Work with integrity and the utmost regard for the safety and health at HelloFresh
• Provides subject matter expertise either through education, training, and/or experience in multiple areas including environmental management, compliance, occupational safety, risk management and/or occupational health
• Ensure OSHA compliance within a HelloFresh/Green Chef Facility including but not limited to: Powered Industrial Trucks (PIT's); New Hire safety training and ongoing safety training; Lockout/Tagout, Machine Guarding and Chemical Safety; all necessary recordkeeping and reporting including OSHA 300 Logs
• Assist management team during accident or injury investigations and root cause analysis
• Act as the management team's subject matter expert for safety and security questions
• Ensure visibility of HSE initiatives at the site level (Behavior Safety, Safe Work Permit process, Safety Observations, Near Miss, etc) to all levels of operations management and recommend improvements in effectiveness. Demonstrate sound judgment based on observations and evaluation, by site, to determine safety meeting effectiveness and appropriate level of mentoring for safety meeting facilitators. Collect and analyze data to identify safety or injury trends and develop corrective actions
• Ensure contractors and visitors follow HelloFresh safety policies during their time on-site
• Assist with the site emergency action plan and liaison with local first responders when needed
• Conduct a Job Safety Analysis (JSA) of all routine and non-routine tasks performed on-site
• Promote safer forklift operations through training, observation and coaching operators
• Develop training materials including toolbox talks, standard operating procedures (SOP's) and others
• Manage the relationship with site security and ensures security services are being provided for each DC
• Assist with inventory shrinkage and other deliberate damage/product theft investigations as needed
• Support other departments including quality, food safety, production and logistics as needed
• Use continuous improvement principles to identify ways to improve our processes and results

You are...

• Partner: you effectively listen, build rapport and communicate at all levels; you're confident sharing ideas and are a trusted advisor for workplace safety
• Results-driven: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency.
• Programmatic: able to identify the system component that is causing the error, as well as the options available for resolving it and completing the task.
• Inspirational: you know how to make an impact and deliver presentations that inspire and influence change
• Versatile: you roll with the punches and don't get overwhelmed easily; you enjoy grinding away at issues and have a knack for driving results in hyper-growth, constantly changing environments

You have...

• Minimum of 3 years of experience in occupational safety experience with knowledge of manufacturing/industrial EHS
• Bachelor's degree in Safety, Occupational Health, or Environmental Health & Safety preferred; will consider high school diploma with 4+ years EHS experience
• Preferred Safety Certification: CSP, ASP, OHST, etc.
• Expertise in OSHA compliance, especially with powered industrial trucks, lockout/tagout, strain and sprain prevention.
• Superior communication and presentation skills with ability to influence across all levels of an organization
• Proficiency in Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)

You'll get...

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Illinois Pay Range

$78,700—$88,550 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe:
• APAC:
• United States:
• Canada:

Job Description

Who will you be working with?

You'll be joining Wabtec Bus Solutions, a team driving innovation in Transit Bus & Rail systems, including passenger door systems, wheelchair lifts & ramps, e-Bus charging systems, driver’s protective barriers, and more. We blend technical expertise with deep product knowledge to deliver high-impact solutions for our customers and communities.

How will you make a difference?

As a Manufacturing Engineer II within Wabtec Bus Solutions, you will perform a variety of manufacturing engineering assignments including developing, evaluating and improving manufacturing methods within the industrial plant. Estimate production times, staffing requirements, and related costs to provide information for management decisions. Confers with management, engineering, and other staff regarding manufacturing capabilities, and other considerations to facilitate production processes. Train technical as well as non-technical associations, assist others through moderate to complex tasks and apply statistical methods to estimate future manufacturing requirements and potential issues while driving solutions.

What do we want to know about you?

You may be a good fit if you have:

• Bachelor's degree (B. S.) from four-year College or university; or three to six years related experience and/or training; or equivalent combination of education and experience.
• Experience in Lean Manufacturing, FMEA, PFMEA ,Gemba events. Experience (6 months or more) in Auto-Cad, or ProE/ Solid Works is required.
• Exceptional technical and problem-solving skills and reasoning capability
• Must be a self-motivated and a great team worker

What will your typical day look like?

• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Conduct DFMEA sessions to identify and mitigate design risks

What about the physical demands of the job?

• Primarily office-plant based work
• Use a computer for extended periods
• Occasionally lift/move up to 25 pounds
• Stand, walk, and navigate facilities
• Occasional travel (10%) to customers and manufacturing sites

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

Relocation assistance may be provided if eligibility requirements are met.

Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable) and fitness for duty test (as applicable).

Additional Information

Our job titles may span more than one career level. The salary rate for this role is currently $6 The actual salary offered to a candidate may be influenced by a variety of factors, such as training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at . Other benefit offerings for this role may include annual bonus, if eligible.

#LI-JS1

The Planet Group is seeking an Account Manager to join one of our well-known global pharmaceutical clients.

The Account Manager serves as the primary liaison between the Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. The Account Manager serves as the primary liaison between the Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.

• Pay: $36.25-38.75/hr depending on experience (W2 and benefit options)
• Location: Hybrid in Mettawa, IL (3 days onsite, 2 days remote)
• Duration: 12 mo to start (potential to extend/convert)

Account Manager Responsibilities:

• Infrequently, domestic / international travel may be requested
• Maintain knowledge of the client's guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance
• Possess a thorough understanding of the accounts’ (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving
• Collaborate with the brand team in the development of creative briefs
• Recommend key promotional tactics that align with the strategy and goals of the brand
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget
• Develop annual forecasts
• Conduct financial reconciliations on a monthly basis
• Track time on a daily basis
• Partner with creative team on project initiatives
• Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget
• Adhere to all company-wide financial policies

Account Manager Qualifications:

• Bachelor degree required
• Master’s degree or equivalent related project or functional experience is desirable
• Total account management experience – minimum of 5-6+ years
• Pharmaceutical industry experience preferred (both U.S. and Global)
• In-house ad agency/ad agency experience
• Excellent communications skills: verbal, presentation, written
• High energy, positive, organized individual who is comfortable in a high-visibility role
• Ability to manage high volume project scope in a fast paced creative environment
• Great collaborator with ability to focus on both the big picture and small details
• Demonstrated critical creative thinking and problem solving skills
• Demonstrated clear and concise written and verbal communication skills
• Demonstrated ability to prioritize and multi-task to enhance productivity and manage workload
• Demonstrated leadership in conflict resolution to facilitate effective outcomes
• Possess ability to work in a high-volume, rapidly paced environment

Hybrid Onsite Schedule In office T, W, Th; Remote M, F

Job Description: Data Analyst – Global Patient Access Program (GPAP)

Location: North Chicago, IL, USA (Hybrid eligible), AP30

Overview: The Data Analyst for the Patient Assistance Program (PAP), supporting GPAP’s data transformation and governance, will be instrumental in building and maintaining the backbone of automated reporting and KPI dashboards. This role ensures a single source of truth for GPAP operations, drives analytics innovation, and supports the integration and consistency of data across the program. You’ll collaborate closely with workstream leaders, lead in bi-weekly scrum sessions, and deliver insight-rich, timely outputs for senior leadership.

Key Responsibilities:

• Develop, automate, and maintain standardized PAP reporting, KPI dashboards, and ad hoc analytics tools using Tableau, Excel, and Snowflake.

• Lead twice-weekly Scrum sessions with workstream team members, ensuring progression of data tasks, intake of new data requests, and alignment on analytics approaches in a Smart Sheet-driven, agile environment.

• Ensure data consistency, quality, and accuracy across all platforms, supporting GPAP governance and the creation/control of the 'source of truth.'

• Enable and facilitate self-service dashboards and reporting marts for internal and external stakeholders.

• Collaborate with cross-functional partners (BTS, ACA, GPAP, Steer Co) to support program data needs, forecasting, and reporting methodologies.

• Support quarterly and weekly reporting processes—including application, shipment, and claim-level analytics.

• Partners with data lead to document extraction methods, automate/accelerate reporting, and track program impacts, escalations, and business intelligence.

• Identify new opportunities for advanced analytics or insights to increase PAP operational efficiency and program sustainability.

Qualifications:

• Bachelors in a relevant field (Analytics, IT, Business, Data Science, or related)

• 3-5 years’ experience in data analytics, reporting, or business intelligence in healthcare, pharma, or related industry

• Advanced proficiency in Tableau and Excel; experience with Smart Sheet and Snowflake (SQL skills required)

• Demonstrated experience leading agile meetings (scrum/project management preferred)

• Strong attention to detail, data integrity, and quality control

• Experience in KPI development, dashboard design, and self-service reporting

• Effective communicator with ability to drive cross-team consensus and present findings to varied audiences

• Collaborative mindset, able to work in fast-paced, matrixed environments

• In office Tues, Wed, Thurs

Preferred:

• Experience in patient assistance programs or US healthcare market access

• Familiarity with organizational data governance or compliance requirements

Be part of a team unlocking strategic impact through advanced analytics, automation, and insight-driven transformation. Shape the way data informs patients’ access and program value across a global organization while enjoying professional growth in a supportive, inclusive culture.

Summary:

The Lead Specialist Clinical Operations plays a pivotal role in driving our growth and profitability by leading the planning and execution of complex clinical studies. This senior role involves enhanced responsibility for leadership and oversight of clinical operations, ensuring compliance with Sponsor SOPs, Good Clinical Practice, and other relevant clinical research regulations and guidelines including but not limited to FDA Code of Federal Regulations, ISO, and MDCG. The Lead Specialist Clinical Operations serves as a resource and mentor within the Global Clinical Affairs (GCA) department. Role will regularly collaborate with GCA study team members (Clinical Project Management, Biostatistics, Data Management, Clinical Scientist) and cross-functional team members (Regulatory, Quality, R&D, and others). Develops working relationships with and acts as the primary contact for study Investigators, Site Research Staff, ethics committees, and regulatory authorities.

Responsibilities:

Clinical Study Operations Leadership

• Acts as a member of the GCA study team and contributes strategic input on protocols and supporting essential study documentation as it relates to clinical operations, recruitment, and compliance topics.
• Develops and maintains strategic relationships with key external stakeholders to optimize clinical trial performance. Represents the company at major scientific meetings and contributes to scientific presentations and publications.
• Manages ethics submissions, correspondence, and close out. Responsible for coordinating with relevant GCA study team members to address queries within the required timeframe.
• Leads study recruitment, retention, and compensation efforts.
• Responsible for shipment of study devices and supplies to clinical sites and/or subjects. Also responsible for maintaining study device accountability throughout each study (initial, interim, and final).
• Oversees management of the GCA study product lab.

Clinical Study Compliance Oversight

• Leads the collection and storage of all required eTMF documents as required by Site, Sponsor, and/or CRO.
• Oversees eTMF internal processes are followed and leads GCA in conducting periodic internal review audits to ensure inspection readiness.
• Oversees study research staff and study progress to ensure protocol procedures are adhered, are complete, and maintain compliance with regulatory standards.

Advanced Site/Investigator Management

• Directs the operational aspects of assigned studies, implementing strategies to enhance site performance and compliance. Provides advanced training to site staff, oversees critical safety and efficacy trend analyses, and ensures rigorous adherence to protocol and GCP.
• Oversees contract development and negotiations for clinical sites, investigators, CROs, and other study vendors.
• Manages investigators, clinical sites, CRO, and other study vendor relationships.
• Leads clinical site and investigator pre-study qualification and re-qualification audits.
• Leads on-site and remote site monitoring visits (selection/qualification, initiation, interim, and close-out) to evaluate compliance in accordance with contracted scope of work and regulatory requirements.
• Completes monitoring reports and follow-up letters, which includes providing summaries of significant findings, deviations, deficiencies, and recommended action to secure compliance. Escalates issues.

Process Improvement

• Responsible for leading process improvements within clinical operations, ensuring compliance with relevant guidelines and contributing to the development and updating of clinical SOPs.

Mentorship and Training

• Provides guidance and professional development support to junior Clinical Operations staff, fostering professional growth within the team.

Essential Functions of the Role:

• Excellent oral communication skills, communication skills, and problem solving.
• Must be able to travel up to 25% of the time. Must maintain current driving license and passport.

Work Experience Requirements

• Number of Overall Years Necessary: 8-12
• Minimum of 4 years of clinical research monitoring experience.
• Extensive experience with clinical research studies and clinical operations tasks.
• Prior experience managing ethics submissions is required.

Education Requirements

• B.S. or B.A. degree in a scientific field.
• CRA certification preferred.
• Minimum of 4 years of clinical research monitoring experience.
• Equivalent combination of education, training and experience may be accepted in lieu of degree.

Specialized Skills/Technical Knowledge:

• Expertise in clinical research processes, including comprehensive knowledge of FDA CFR, Good Clinical Practices, ICH, ISO, and MDCG.
• Proficiency in Microsoft Office Suite and project management tools.
• Advanced knowledge in medical device clinical research, particularly in areas such as wound care, ostomy, critical care, and/or continence care.

A well-established luxury real estate company is seeking a detail-oriented Director of Operations to oversee and enhance daily operations for its dynamic team in Long Grove. The Director of Operations serves as a central part of the organization, overseeing day-to-day office functions, supporting brokers and leadership, streamlining workflows, and upholding a high standard of client service. This role calls for excellent organizational ability, operational awareness, strong attention to detail, and an understanding of the luxury real estate landscape. The position offers a salary range of $70,000 to $100,000.

Responsibilities of the Director of Operations:

• Support the day-to-day operations of a high-performing residential real estate office.
• Help maintain efficient workflows across transactions, listings, and internal processes.
• Provide operational and administrative support to brokers and internal teams as needed.
• Assist with onboarding, training, and ongoing support for brokers and staff.
• Coordinate with vendors and external partners to support marketing and client service needs.
• Help ensure materials, documentation, and systems remain accurate, organized, and compliant.
• Support bookkeeping, payroll and other financial reporting functions.
• Partner with leadership on operational improvements and growth initiatives.
• Assist in maintaining technology tools and systems used by the brokerage.

Qualifications of the Director of Operations:

• A minimum of five years of experience leading operations within a real estate environment.
• Demonstrated ability to lead, mentor, and manage teams, with a proven history of fostering strong, results-driven performance.
• Advanced proficiency with CRM tools, MLS systems, and industry-specific real estate technology.
• Comprehensive understanding of real estate brokerage operations, transaction workflows, and regulatory compliance (brokerage background strongly preferred).
• Outstanding organizational and time-management skills, with a keen eye for detail and the ability to juggle competing priorities in a fast-paced setting.
• Solid financial expertise, including experience with budgeting, forecasting, and tracking key performance indicators.
• Strong written and verbal communication skills, paired with a polished, professional presence and a commitment to exceptional client service.

P - 11

Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you’re a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. If you’re prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.

Why Join Platinum?

Four-Day Workweek

Travel Monday–Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.

Uncapped Earning Potential

This is a commission-based role, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.

Ongoing Support & Resources

Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers.

Cutting-Edge AI Training

Get an edge on the competition with our new AI-driven training platform. You’ll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum’s proven 10-step sales system—faster and more confidently than ever before.

Your Day-to-Day

1. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum’s supplemental insurance solutions.

2. Leverage Our 10-Step Sales Process: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales—backed by our powerful AI training.

3. Stay Motivated & Collaborate: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.

What You’ll Enjoy

• High Earning Potential, No Caps: Earn based on your performance and ambition, without hitting a salary ceiling.
• Residual Income: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.
• Advancement Opportunities: Rise quickly through the ranks and take on leadership roles as you prove your abilities.
• Quarterly Vacations: Earn the chance to recharge on exciting getaways with fellow top performers.
• Company Trips & Events: Enjoy travel and experiences on us—bring a significant other along, all expenses paid.
• Weekends Off: A Monday–Thursday work schedule means you get every weekend free for family time or relaxation.

Who Thrives Here

• Go-Getters: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.
• Clear Communicators: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.
• Continuous Learners: You’re excited to leverage AI-based training and mentorship to refine your skills and grow quickly.
• Flexible Travelers: You’re comfortable with overnight travel Monday–Thursday and are 18+ years old.

Ready to Take the Leap?

If the idea of earning what you’re worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we’d love to hear from you! Apply today and discover how Platinum can help you unlock a thriving career in sales.

About Platinum

Platinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum’s products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel—no matter where they’re starting from.

Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.