Information Technology For Development Jobs in Merrimack

Company Description

DDA Companies has been a leading provider of transportation and delivery solutions to some of the largest delivery networks in the US. We have also provided best in class sales and service for heavy duty truck, trailer, and specialized equipment customers in the New England region. Our company is built on our core values of reliability, adaptability, collaboration and pride in all we do. By joining our team, you will be part of a dynamic team where voices are heard and you have an opportunity to make an impact

Role Description

This is a role for an Independent Sales Representative located in the Southern NH region. The responsibilities include identifying new sales opportunities, building and maintaining client relationships, understanding customer needs, providing tailored products or services, and ensuring customer satisfaction. The role also involves meeting sales targets, preparing sales reports, and collaborating with team members to develop strategies for business growth.

Qualifications

• Experience in Sales, Negotiation, and Account Management skills
• Strong Communication, Relationship-Building, and Presentation skills
• Analytical Thinking, Strategic Planning, and Problem-Solving abilities
• Ability to meet sales goals and deliver results in a target-driven environment
• Self-motivated, proactive, and able to work effectively independently
• Proficiency in using CRM software and other sales tools is a plus
• Previous experience in B2B sales or relevant industry experience is advantageous

Compensation

• Base Salary $39,000 - $62,400 plus commission and performance based bonuses

Benefits

DDA Companies offers a competitive benefits package that includes:

• Comprehensive health, dental, and vision insurance to support your health and well-being.
• Paid time off (PTO) and paid holidays.
• 401(k) retirement plan with company match, helping you plan for your financial future.
• Flexible work options, with hybrid and remote schedules available based on role requirements.

Application Process

To apply, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our sales representative role. Qualified candidates will be contacted within two weeks for an initial interview, with additional interviews as necessary.

We’re excited to learn how your unique skills and experiences can contribute to our success. For questions about the position or the application process, feel free to contact our HR team at

Sullivan Construction LLC

Founded in 1970, Sullivan Construction has been a staple of the community in Bedford, NH. The tag line, “Built Around You”, exemplifies both our ability to customize a building to your needs, as well as our priority, putting the customer front and center throughout the building process. Our mindset is built on core values, our reputation is built on trust, our culture is formed by our talented and driven team.

The company’s mission is to provide our clients with an outstanding construction experience that provides them with predictable outcomes based on honesty, integrity, and family values.

Our vision is to be the leading Design-Build Contractor in New England.

Job Description

Project Manager

Location: Bedford, NH with possible travel throughout New England

Job Type: Full-time

Position Summary

As a Project Manager (PM) at Sullivan Construction, you will play a critical role in the successful planning, coordination, and execution of commercial construction projects. You will be responsible for ensuring projects are delivered on time, within budget, and to the highest quality standards. This role demands proactive leadership, strong communication, and an unwavering commitment to excellence.

Key Responsibilities

Project Leadership & Communication

• Lead all phases of project management from pre-construction through close-out.
• Act as the primary liaison between the client, architect, subcontractors, and internal teams.
• Maintain open, proactive communication with the Owner and internal leadership.

Scheduling & Coordination

• Develop, maintain, and update the project schedule in collaboration with the Superintendent.
• Conduct weekly job coordination meetings and distribute timely minutes.
• Ensure timely procurement, material delivery, and subcontractor mobilization.

Financial Oversight

• Monitor job costs and prepare monthly cost-to-complete (CTC) reports.
• Generate monthly requisitions and manage vendor/subcontractor invoicing and payments.
• Drive timely change order processing and maintain accurate project financials.

Quality & Safety

• Uphold jobsite safety in coordination with the Superintendent.
• Review and manage submittals, RFIs, and shop drawings to ensure compliance with contract documents.
• Lead efforts to resolve issues proactively and maintain project quality standards.

Documentation & Compliance

• Maintain comprehensive and organized project documentation in Procore and internal systems.
• Ensure proper execution of contracts, permits, insurance, and compliance documentation.
• Manage the close-out process, including warranties, O&M manuals, and owner acceptance.

Team Management

• Supervise and support field staff including Superintendents and Assistant Supers.
• Provide feedback on staff performance and collaborate with Operations for development and promotion.
• Foster a positive, respectful jobsite culture and promote teamwork among all stakeholders.

Qualifications

• 5+ years of experience in commercial construction project management.
• Bachelor's degree in Construction Management, Engineering, or a related field preferred.
• Proficient with Procore and Microsoft Office Suite.
• Demonstrated experience with budgeting, scheduling, and contract management.
• Excellent leadership, communication, and problem-solving skills.
• Strong knowledge of construction safety practices and building codes.

Why Join Us?

• Competitive salary and benefits package.
• Strong team culture focused on collaboration and support
• Opportunities for professional growth and advancement
• Commitment to innovation and continuous improvement

Ready to build with us?

Apply now and be part of a company where your leadership and expertise drive meaningful results in every project.

** NO RECRUITERS PLEASE

Director of Preconstruction | Onsite in Litchfield, NH

MUST HAVES

• Drywall experience
• Work onsite in Litchfield, NH, travel throughout New England (company car or car allowance provided)
• Organizational skills and proven track record as a strategic leader

A leading specialty contractor in commercial construction is looking for a Director of Preconstruction to modernize its estimating function and lead a team of ~15 estimators. This is a high-impact role focused on building better systems, improving processes, and driving stronger preconstruction performance across the business.

What You’ll Do

• Lead all estimating and preconstruction operations
• Build scalable workflows, tools, and data systems
• Oversee bid strategy, pricing reviews, workload balance, and quality control
• Track key metrics (pipeline, hit rate, margin performance, productivity)
• Partner with leadership to target customers and manage pipeline strategy
• Coach and develop the estimating team; support succession planning
• Ensure smooth transitions from preconstruction to project execution

What You Bring

• 10+ years of commercial construction estimating/preconstruction experience (drywall/ACT/envelope preferred)
• Proven ability to build or overhaul systems and teams
• Strong expertise in estimating software and CRM tools
• Excellent communication, strategic thinking, and leadership skills

Newport Construction Benefits:

• Medical, Dental & Vision Insuranc
• Company Paid Basic Life Insurance
• Company Paid Long Term Disability Policy
• Company Paid Vacation & Holiday Pay
• Company Paid Parental Leave
• Company Paid Maternity Leave
• Company Paid Employee/Family Assistance Program (EAP)
• Voluntary Medical & Vision Insurance
• Voluntary Dental Insurance
• Voluntary Short Term Disability
• Voluntary Supplemental Term Life
• Voluntary Accident, Legal, Hospital, Critical Illness Policies
• 401(k) Plan w/Employer Match
• Annual Company Stock Purchase Opportunities
• Discount Partnerships: Verizon, Ford, Perkspot
• Health and Wellness Benefits, including Monthly Gym/Fitness Incentives

General Description

The Estimator is responsible for the preparation and review of assigned roadway construction and/or asphalt paving estimate packages; implementing department standards and procedures while ensuring the accuracy and completeness of estimate packages. Company primarily performs construction activities involving asphalt paving/resurfacing, bridge construction, earthwork/grading, roadway construction/rehabs, and highway work.

Key Duties and Responsibilities

• Read/review plans, proposals, specifications, RFP’s, and any other pertinent project related documents necessary to develop a competent and competitive estimate/bid package.
• Solicit estimates from various subcontractors and vendors to prepare estimate packages.
• Prepare reports and analysis pertinent to estimating as requested by management
• Review established labor, equipment, and material costs, for preparation of estimate/bid packages.
• Prepare accurate estimates from conceptual and schematic drawings.
• Produce detailed, final contract estimates, for primarily Asphalt Paving and Roadway/Site Development Projects.
• Assess project exposures/construction risks and appropriately analyze cost and reflect these in an estimate.
• Identify potential construction issues through the estimating process.
• Identify value-engineering alternatives.

Knowledge, Skills and Attributes

• Working experience on HCSS software or other equivalent estimating software.
• Must be able to verbally communicate effectively; as well as written correspondence.
• Working knowledge of asphalt laydown and/or roadway construction operations.
• Must be able to interpret blueprints and written specifications.
• Attention to detail, including interpretation and preparation of spreadsheets and other data.

Education and/or Experience

• Requires a minimum of 5 years of experience as an Estimator bidding asphalt paving and/or roadway construction projects.
• A degree in Construction Management, Civil Engineering or equivalent experience, is required.
• Experience working for a General Contractor as an estimator bidding on Department of Transportation or other roadway projects between $1M and $25M required.

Qualification Requirements

General. To perform this job successfully, an individual must be able to perform each Key Duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, including the physical demands below.

Physical Demands.

The following physical demands are representative of those that must be met by an estimator to successfully perform the essential functions of this job.

• Regularly required to sit and/or stand during a regular work shift of at least eight hours per day.
• Employee may occasionally be required to stoop, bend, walk, crouch, and climb; when visiting construction projects.
• Infrequent ability to lift, up to 15 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Continuous mental attention required to complete tasks in an efficient manner.
• Infrequent walk on uneven surfaces, including natural ground and slopes in varying weather conditions.

Work Environment. The work environment characteristics described below are representative of those that a Estimator encounters while performing the essential functions of this job.

• Work generally is performed in an office environment, although periodic visits to construction sites and asphalt manufacturing facilities is required.
• Noise level in the typical office work environment is quiet; however when visiting construction sites and/or asphalt manufacturing facilities, various levels of noise, dust and other environmental exposures may occur; any exposure is within the established Permissible Exposure Limits, however Personal protective Equipment such as hardhats, hearing protection and safety glasses, may be required.

Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.

• Assess work environment for possible hazards and makes sure training is adequate to the task.
• Has proper personal protective equipment and tools, uses them appropriately for the given task.
• Speaks up if seeing an unsafe act
• Identifies and turns in near miss reports
• Asks for help, when needed, to perform tasks safely.
• Considers if there is a safer way to perform work and communicates.

Newport Construction is experienced in all forms of heavy civil construction. Our talented engineers and skilled craft employees are experts in all manner of projects, and in all work environments including the most heavily trafficked urban areas. Whatever the project, Newport Construction has the talent, experience, and resources to deliver. Our teams are formed by experts in the construction industry who can build state-of-the-art roads, bridges, railways, and commercial centers. These teams are committed to delivering the highest-quality services on time, on budget, and engineered to provide maximum value to our clients in both the public and private markets.

We support a Drug-Free Workplace.

EOE AA M/F/Vet/Disability are encouraged to apply.

• Provide advanced medical care and operational services for Marine Reconnaissance, USMC Special Operations Forces and Navy Special Operations Command personnel, like SWCC and SEALs
• Engage as a team member in direct action, special reconnaissance, foreign internal defense and unconventional warfare

• Rescue patients and deliver emergency care from the back of a helicopter
• Perform aircrew duties and En Route Care (ERC) for routine illness and emergent patients
• Provide relief and assistance in areas ravaged by catastrophic natural disasters
• Support Search and Rescue (SAR), tactical evacuation (TECEVAC), Medical Evacuation (MEDEVAC), casualty evacuation (CASEVAC) and Combat Search & Rescue (CSAR) for Navy and Marine Corps Aviation

• Provide basic medicine and assist medics in prevention and treatment of diving related illnesses, injuries associated with deep sea diving and hyperbaric conditions
• Operate, test and repair all Navy diving equipment
• Perform underwater inspections, harbor/port/ship security inspections, conduct ordnance searches, rescue personnel, engage in special warfare and small boat operations
• Operate Swimmer Delivery Vehicle Dry-Deck Shelter system and submarine Lock-in/Lock-out systems

• Special Operations Independent Duty Corpsman Pipeline (121 weeks)
  Areas of training include but are not limited to basic reconnaissance, airborne operations, combatant diving, demolitions, clinical diagnostics, advanced trauma skills, Advanced Cardiac Life Support (ACLS), basic surgical anesthesia, basic veterinary medicine and basic dental exams.
• Search and Rescue Medical Tech Pipeline (27 weeks)
  Areas of training include but are not limited to advanced fluid resuscitation, administration and management of Advanced Life Support medications, use of emergency medical equipment, rescue and recovery devices and patient handling.
• Medical Deep Sea Diving Tech Pipeline (28 weeks)
  Areas of training include but are not limited to diving physics, scuba and surface-supplied air diving, recognition and treatment of diving related illnesses.

• Vision correctable to 20/20
• Normal color perception
• Pass a physical examination
• 28 years of age or younger
• U.S. citizen eligible for security clearance

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Graduate Brand Management Intern based in Bedford, NH.

Why Join the Lactalis Internship Program?

Our paid internships offer valuable hands-on experience and the chance to work alongside passionate teams dedicated to your success.

In this program, you will:

• Explore different areas of our business.
• Build your resume and expand your professional network.
• Learn directly from industry professionals.
• Work in a collaborative and innovative environment where your ideas matter.
• Help shape the future of our beloved brands.
• Enjoy free yogurt (of course!).

This is your opportunity to develop valuable skills, make a real impact, and take the next step toward an exciting future.

The Role: Make an Impact

The Brand Management Intern will work on one of the Brand Strategy teams within our portfolio of iconic yogurt brands. This role will work in a cross-functional environment and be given a defined project to lead that addresses a strategically important business challenge, as well as the opportunity to support day-to-day brand activities. The Brand Management Intern will report to the Brand Manager.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Work with a variety of cross functional teams, such as Finance, Sales, Demand Planning, and Creative Services, to drive decisions and processes.
• Utilize market insights to inform brand strategies, understand trends, and analyze consumer behavior, ensuring decisions are grounded in actionable insights.
• Monitor and evaluate brand performance metrics and market trends to identify growth opportunities and drive continuous improvement.
• Own a defined project that is strategically important to the brand; gather information, develop and assess solutions, and create a final share out with recommendations to our business leadership.

WORK CONDITIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

• Bachelor's degree is required.
• Currently enrolled in a full-time MBA program.
• Coursework and interest in Marketing and brand strategy is required.
• Displays strong teamwork, analytical skills, and problem solving with a bias for action.
• Marketing and branding basics, digital marketing skills, project management, communication and presentation.
• Ability to manage multiple priorities.
• Proven capability to apply marketing fundamentals to develop competitive and efficient recommendations for products and brands.
• Strong ability to analyze market environment facts, figures, and trends (competitors, customers, category, business indicators) to identify key performance drivers, accurately assess business performance, and formulate strategic recommendations.
• Skilled in rigorously analyzing complex data and situations, identifying root causes and effects, and synthesizing appropriate information to drive effective business decisions.
• Excellent ability to transmit and receive information clearly, communicate effectively with diverse stakeholders, and actively consider varying points of view to ensure appropriate and collaborative responses.
• Demonstrates a commitment to continuous learning, proactively developing and improving personal skills and knowledge to ensure effective performance and rapid adaptation to changes in the marketplace.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Revenue Growth Manager based in Bedford, NH.

The Revenue Growth Manager will apply analytics to better understand, predict, and shape the customer path-to-purchase. This will optimize everyday product pricing, as well as promotional frequency and depth at key customers, while driving profitable revenue growth. This role will lead the business unit in achieving the goal of optimizing trade and marginal contribution through the use of elasticity-based modeling tools: the PTA tool for the grocery and mass merchandising channels, and the elasticity tool for the natural channel. The Revenue Growth Manager will encourage stronger cross-functional collaboration, embrace dynamic scenario planning, and adopt more joint value approaches with retailers. This role reports to the Senior Director, Customer Strategy and Planning.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Lead the creation of overall market strategy, as well as customer specific everyday price and promotional strategy including the development of Average Margin Per Sale (AMPS) (merchandising and pricing) and net unit cost guidelines, as well as the overall management of Total LUSY and customer specific trade. Builds and shares practices with cross-functional teams including Customer Strategy and Planning, Field Sales, Marketing, Demand Planning, and Commercial Finance.
• Utilize elasticity-based modeling tools to identify optimal everyday pricing and promotional plans for our key brands, and pack groups for our top customers.
• Utilize consumption and category insight data to help the Customer Strategy and Planning, and Sales Teams execute these plans with our customers.
• Analyze external and internal promotional landscape on a monthly basis through monitoring retail promotion landscape across key accounts, promotional analysis across channels, and understanding key competitive pricing in order to inform and influence strategy.
• Conduct top customer event-level Return On Investment (ROI) analysis and effectively communicate insights and recommended action plans to the Senior Director, Customer Strategy and Planning, Field Sales, and Customer Team leadership.
• Consolidate and monitor compliance to everyday pricing promotional frequency and depth, trade spending, and net unit cost guidelines at account or budget holder level.
• Lead the business unit in optimizing price pack architecture to balance the need for affordability with profit and category expansion (e.g., satisfy emerging needs and occasions with smaller packs).
• Profitability assessment- optimization- and strategic assistance through lens of pricing and promotion on an ongoing basis.
• Work with Customer Strategy and Planning to facilitate and manage monthly Profit and Loss (P&L) meetings with the Field Sales Teams.
• Support the Sales Team and Customer Strategy and Planning in annual negotiations with top customers - providing recommendations that meet both customer and company needs.
• Partner with Sales Team Customer Strategy and Planning and influence them in optimizing the promotional calendar to meet broader business strategy objectives.

WORK CONDITIONS

• Travel may be required occasionally.
• Extended hours may be necessary depending on the business needs
• Reasonable accommodation may be made to enable individuals with disabilities to perform these essential duties and responsibilities.
• This position requires physical presence in the office, in accordance with the guidelines of the Hybrid Work Policy. The current policy requires 3 days per week in-office, and 2 days per week WFH.

From your STORY to ours

Qualified applicants will contribute the following:

• Bachelor's degree required; preference for majors in Business, Finance, or Analytics.
• 8+ years in CPG Revenue Growth Management, Trade Marketing or Field Sales Leadership experience is recommended.
• 5+ years of experience in managing a team is required.
• The following certifications are preferred for this role: Advanced Excel, Power Pt., and Power BI
• Understanding of Trade Promotion Optimization (TPO) or other modeling tools, consumption/POS data, Trade Promotion Management systems (TPM), and forecasting tools are recommended.
• Demonstrated knowledge of customers' needs, expectations and financial motivators to develop and deliver appropriate sales plans. Ability to develop breakthrough account plans and identify specific strategies to move from transactional supplier to strategic partner.
• Demonstrated knowledge of competitive brands, products, manufacturers and ability to build defense / offensive strategies for the short, medium and long-term.
• Ability to build the budget and to make regular forecasts in order to achieve the latter (volumes and/or profitability) and in case of gap, propose and implement corrective action plans and sales negotiation strategies.
• The structuring and management of the organization and supporting services to create, develop and maximize customer opportunity according to category and channel objectives.
• Ability to assess customer opportunities, analyzing competitor behavior and interpreting company/channel Strategy. Ability to generate and evaluate customer options while detailing the customer plan & bringing the customer into the Group.
• Analyze data and situations, to identify and analyze causes/effects and select only appropriate information use to make effective decisions.
• Ability to coordinate/manage/pilot a structured period of transition in order to achieve lasting change within an organization (change of models, methods, techniques, tools, organization, professional practices) minimizing resistance through involvement of key players and stakeholders.
• Ability to make the organization want to achieve or exceed targets. It implies willingness to expend energy to achieve a goal or a reward.
• Ability to transmit and receive information clearly and communicate effectively to others by considering their points of view in order to respond appropriately. It includes using tact and diplomacy in all communications as well as the ability to convey ideas and information (adjusting style, tone and level of details), both orally and in writing, in a way that all stakeholders/audience are engaged.

Requirements

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis USA, part of the Lactalis family of companies, is currently hiring a Supply Chain Overages, Shorts & Damages (OS&D) Intern based in Londonderry, NH.

Why Join the Lactalis Internship Program?

Our paid internships offer valuable hands-on experience and the chance to work alongside passionate teams dedicated to your success.

In this program, you will:

• Explore different areas of our business.
• Build your resume and expand your professional network.
• Learn directly from industry professionals.
• Work in a collaborative and innovative environment where your ideas matter.
• Help shape the future of our beloved brands.
• Enjoy free yogurt (of course!).

This is your opportunity to develop valuable skills, make a real impact, and take the next step toward an exciting future.

The Role: Make an Impact

The Supply Chain Overages, Shorts, and Damages (OS&D) Intern will review all business OS&D and compliance incidents, manage documentation required for logistics claims and deduction refutations, and determine root causes in a timely manner. The role will include data validation, tracking, reporting, and communication. Additionally, this role will collaborate with teams across Supply Chain, Finance, and Trade to align duties with the company's goals and values. The Supply Chain OS&D Intern will report to the Senior Manager, Supply Chain Operational Excellence.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Review OS&D incidents and customer compliance charges; log them accurately in tracking systems.
• Provide proper documentation to the business logistics team for claim management with carriers and third-party logistics providers (3PLs).
• Serve as the supply chain point of contact with the business logistics team to acquire proof of delivery as needed.
• Review and analyze customer deductions related to supply chain and logistics requirements; provide documentation to the Finance and Sales teams for invalid deductions.
• Investigate and determine root causes of incidents, collaborating with team members across the organization to ensure relevant teams provide input on analyses and develop action plans for improvement.
• Provide regular reporting to internal teams, highlighting trends and areas for focused improvement.

WORK CONDITIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

• Currently enrolled in a full-time undergraduate degree program.
• Proficient in Microsoft Office Suite, with a strong emphasis on Excel and PowerPoint.
• Strong analytical skills with the ability to interpret data from multiple sources to identify patterns, trends, and actionable insights.
• Demonstrated critical thinking and a strategic approach to problem-solving.
• Enthusiastic, adaptable, and eager to learn in a fast-paced environment.
• Strong interpersonal skills with the ability to collaborate effectively across teams.
• Strong communication skills with the ability to clearly transmit and receive information, adapt messaging to different audiences, and use tact and diplomacy in both written and verbal communication.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis USA, part of the Lactalis family of companies, is currently hiring a US Consumer Relations Manager based in Londonderry, New Hampshire.

As a Consumer Relations Manager, the role will carry out responsibilities such as but not limited to leading the company's strategy and operations related to consumer feedback, complaints, inquiries and product experience insights. Oversight of the Lactalis USA Consumer Relations Contact Centers operations providing excellent consumer service and care. The CR Manager plans, implements and maintains operational standards and systems, performance objectives, budgets, and staffing. He/She is responsible for resolving consumer issues while representing the interests of both the consumer and the Lactalis USA divisions. Capturing and providing quality and actionable consumer complaint data and feedback to drive continuous improvement.

The role includes implementation of Lactalis Group procedures . Additionally, the Consumer Relations Manager will collaborate with Industrial, Quality, Legal and Regulatory, Marketing and R&D to align duties with the company's goals and values.

From your EXPERTISE to ours

Key responsibilities for this position include:

Call Center Operations

• Review company policies and implement them effectively and efficiently
• Develop and implement consumer service policies and procedures
• Establish and oversee the achievement of consumer service levels/functional KPIs
• Evaluate current CR tools, resources and system in place, prepare and implement a plan for improvement of the consumer call center service quality and efficiency
• Liaise with company management to support and implement growth strategies
• Lead consumer call center integration projects within the parent company network
• Coordinate and manage consumer service projects and initiatives (e.g. satisfaction surveys)
• Develop and manage budget and department expenses
• Manage CR database and other CR tools (e.g. live chat and phone system). Work with external vendors and IS/IT to resolve system issues
• Direct the daily operations of the consumer relations teams
• Manage Cheese Division call center team in Chicago, including regular visits to the office to provide support
• Plan, prioritize and delegate work tasks to ensure proper functioning of the department
• Monitor industry best practices including AI and implement continuous improvement projects
• Ensure product repositories are up to date and information is available for agents
• Create training content to improve agent efficiency & soft skills

Consumer Contact Management

• Oversee daily management of consumer inquiries, complaints, and feedback through phone, email, digital channels
• Ensure timely, accurate, respectful, and brand aligned responses to all consumer contacts
• Maintain Lactalis standards for response times and issue resolution
• Monitor accuracy of the CR database and of consumer feedback reports
• Partner with Legal and Regulatory Teams to handle complex and escalated consumer complaints for all Lactalis US divisions
• Analyze and report product issues and consumer feedback trends for all the Lactalis US divisions
• Oversee CR protocols for dealing with "consumer threats" and "product emergencies", working closely with all Lactalis US divisions Legal, Crisis Management, Quality Assurance, and Communications Leads
• Oversee communications to consumers. Work closely with each Lactalis US division Quality Assurance, Marketing and Regulatory to prepare standard responses and product talking points, and update them on a regular basis
• Attend and participate in business meetings, and contribute to work objectives
• Support products, marketing programs and company initiatives. Understand and communicate product features and benefits, key business practices, and subjects at the heart of the company's mission
• Perform other duties as assigned

Supervisory Responsibilities

The incumbent is responsible for the overall direction, coordination, and evaluation of Lactalis USA consumer call centers in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

Education

• Bachelor's degree is required.
• Majors in Business Management, Communication, Nutrition or related field is preferred.

Experience

• 5+ years as a consumer contact center manager in a CPQ company experience is required. Experience is a Food company is preferred

Certifications and specific knowledge

• Knowledge of Excel, Power Point, Power BI are recommended
• High proficiency in CRM and data management tools is required

Work Conditions

• Travel is required occasionally.
• Extended hours may be necessary depending on the project's needs.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

HomeGoods

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

The Opportunity: Contribute To The Growth Of Your Career.

The District Loss Prevention Manager (DLPM) is an integral part of a fast-growing, constantly evolving environment that partners with Store Operations to ensure we provide the best experience to our customers! With proven leadership, people development, and focus on encouraging partnerships, the DLPM takes the complex current LP scenario head-on by building proven partnerships with store and senior regional leadership and law enforcement agencies and is responsible for establishing LP policies and procedures to ensure profitability with customer experience in mind.

Successful DLPMs bring a servant-leader mentality, a hands-on approach to team development, and an open mind to look at things differently!

• Lead 7-12 Loss Prevention Associates of different levels.
• Conduct and resolve theft investigations; identify and resolve shrink control deficiencies.
• Partner with district and store management to identify shrink priorities and develop shrinkage reduction strategies within your assigned district.
• Coordinate and deliver all Loss Prevention Training and Orientations; provide developmental training.
• Support what we value: Customer Service, Open Door, Diversity, Safety, and Legal Relations.
• Manage the staffing plan; recruit, interview, and hire Loss Prevention staff.
• Effectively coach, train, and develop all members of our loss prevention team within the district.

Who We Are Looking For: You.

• 2+ years of management experience as a multi-unit Loss Prevention leader.
• Demonstrated ability to partner with loss prevention and operations leaders to effectively drive shrink.
• Knowledge of dynamic Loss Prevention methods and shrink strategies.
• Strong management and supervisory skills.
• Knowledge of retail operations.
• Strong investigation and interviewing skills.

We care about our culture, but we also prioritize your needs!

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

150 North Village Ave.

Location:

USA HomeGoods District 0210

This position has a starting salary range of $92,900.00 to $118,500.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.